About this file

This is a Performance Work Statement (PWS) for NAVSUP Weapon Systems Support (WSS) functional training and knowledge transfer contractor support services covering the period September 7, 2026 through September 6, 2027, with four one-year option periods extending through September 6, 2031.

The contractor shall provide comprehensive training development, delivery, and sustainment for NAVSUP WSS personnel across three locations (Mechanicsburg PA, Philadelphia PA, and Norfolk VA) in supply chain management and Navy Enterprise Resource Planning (ERP) systems. Key deliverables over a 12-month period include 45 full course sustainments, 30 internal course sustainments, 20 new course builds, 8 new web-based training modules, 2 web-based training module sustainments, 70 contractor-delivered training events, 2 web-based gameboards, and ongoing SharePoint Online site management, Waypoints curriculum development, Waypoints administration, and video library sustainment. The contractor must provide an average of 8-10 hours per week of one-on-one Knowledge Transfer Sessions and support new-hire training initiatives. All training materials must be integrated with the Navy's Waypoints learning system, with corresponding Material objects and Curriculums created simultaneously with content development. Training content shall address six functional areas: Logistics Management Specialist/Supply Planner operations, Weapon System Program Manager processes, Navy Technical Referral/Reprocurement Technician roles, Allowancing and Outfitting procedures, Platform Management functions, Industrial Support operations, and Contracting principles. Contractor personnel must possess demonstrated direct experience with NAVSUP WSS business processes, Navy ERP systems, provisioning procedures, and program management tools. Key personnel requirements include a Project Lead serving as government point of contact, Contractor Subject Matter Experts in assigned functional areas, and an Instructional Designer/Training Material Developer. All contractor employees require security clearances, background investigations, Common Access Cards, Cyber Awareness training certification, and completion of onboarding documentation within defined timeframes before becoming productive. Travel may be required domestically for training delivery and material development, with costs reimbursable per FAR and Joint Travel Regulation guidelines. Government furnishes facilities, NMCI seats, and system access; contractor provides all other necessary equipment and supplies. All deliverables, data, and digital files become government property with unlimited rights; contractor personnel must execute Non-Disclosure Agreements protecting sensitive government information.

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PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS) Navy Supply Systems Command (NAVSUP) Weapon Systems Support (WSS) Operating Code Functional Training and Knowledge Transfer Contractor Support Services

1.0 Introduction:

Since FY15, NAVSUP Weapon Systems Support (WSS) has utilized contractor support to provide training for Integrated Weapon Systems Teams (IWSTs). In FY18, this initiative expanded to include all NAVSUP WSS codes in Mechanicsburg, PA, Philadelphia, PA, and Norfolk, VA. This Performance Work Statement (PWS) outlines the requirements for contractor services to continue providing training. All deliverables will be produced with the support and Government Furnished Information (GFI) from government Subject Matter Experts (SMEs).

2.0 Background:

In accordance with Department of Defense Instruction (DoDI) 1400.25-V410, DoD Civilian Employee Training and Development, and OPNAVINST 12410.1, which mandate the continuous training, education, and professional development of the workforce, this requirement is for contractor services to develop and maintain a library of such resources for NAVSUP WSS.

With 30% of the workforce possessing three years or less of experience, a comprehensive training program is essential to ensure mission success and develop future leaders in compliance with these directives. The contractor shall be responsible for creating and updating training to reflect changes in the Navy Enterprise Resource Planning (ERP) system, policies, procedures, as well as any other new systems or programs that are introduced at NAVSUP WSS.

2.1 Requiring Organizations:

The organizations requiring the services outlined in the PWS include:

NAVSUP Headquarters 5450 Carlisle Pike Suite 309 Mechanicsburg, PA 17055

NAVSUP Weapon Systems Support 5450 Carlisle Pike Suite 410 Mechanicsburg, PA 17055

NAVSUP Weapon Systems Support 700 Robbins Avenue Philadelphia, PA 19111

NAVSUP Weapon Systems Support 1837 Morris Street Norfolk, VA 23511

2.2 Project Description:

The purpose of this PWS is to obtain a full range of services to provide direct, on-the-job training for NAVSUP WSS personnel, enabling them to effectively perform their day-to-day duties. These services include course instruction, one-on-one personnel training, and curriculum development/improvement. The contractor will be responsible for developing new interactive course materials and converting existing courses to a web-based training format. These trainings will be sustained by the contractor and published on Navy-owned portals. This project will also provide virtual and/or on-site knowledge transfer to NAVSUP WSS personnel in all areas of Supply Chain Management. The contractor will be expected to provide an average of 8-10 hours per week of one-on-one Knowledge Transfer Sessions (KTS). Additionally, the contractor will support new-hire training initiatives as required.

The goal of the training is to make it relevant to the specific challenges faced by NAVSUP WSS employees. It must serve as direct, functional job training that equips employees with the skills and knowledge needed to perform their day-to-day work. The training shall target and address identified gaps in competencies, highlight best practices specific to NAVSUP WSS, and foster an interactive environment that supports partnerships within and between Command codes for mission readiness and SME development.

3.0 Scope:

The goal of this PWS is to provide guidance and deliverables in the development and sustainment of training materials related to NAVSUP WSS on-the-job processes. This will also include conducting knowledge transfer sessions with NAVSUP WSS personnel in Supply Chain Management and in the sustainment of training materials.

A core requirement of this contract is the complete integration of all training content with the Waypoints learning system. To that end, the Contractor shall adhere to the following process:

· For every training material created or updated (e.g., Course, Web-Based Training, Desk Guide), the Contractor shall simultaneously create a corresponding "Material" object in Waypoints. This object will link directly to the training content, making it discoverable and available to be added to curriculums/playlists.

· For every training plan developed or updated, the Contractor shall simultaneously create or update a corresponding "Curriculum " in Waypoints. This curriculum will mirror the structure of the training plan and will include all associated Waypoints materials.

The number of deliverables required for a 12-month performance period is reflected below.

Deliverable
Total for a 12-month PoP***
Notes
Full Course Sustainment
45
Includes the sustainment of the gameboards. Each sustainment action must include an update to the corresponding Waypoints "Material."
Internal Course Sustainment
30
Includes the sustainment of the current gameboards. Each sustainment action must include an update to the corresponding Waypoints "Material."
New Course Builds
20
Each new build must include the creation of a corresponding Waypoints "Material."
New Web-based Training Modules
8
Each new module must include the creation of a corresponding Waypoints "Material."
Web-based Training Modules Full Sustainment
2
Each sustainment action must include an update to the corresponding Waypoints "Material."
Contractor-delivered Training Events
70
Minimum requirement
SharePoint Online (SPO) Site Management
Ongoing
Enhancement and sustainment of NAVSUP WSS Functional Training SPO.
Waypoint Curriculums
As Required
A new curriculum shall be developed in Waypoints for each new or updated training plan delivered under this PWS.
Waypoints Admin and Roster Support
Ongoing
Create and maintain Waypoints events and sessions as required.
Sustainment of the WSS Video Library
Ongoing
Sustainment of the NAVSUP WSS Functional Training video library.
Documenting new system changes/processes
Ongoing
Development of Web-Based Game Boards
2
Development of interactive, web-based gameboards.

*** Total number of deliverables may be higher or lower based on the availability and assistance from NAVSUP WSS SMEs.

4.0 Directives:

The Contractor shall comply with the following directives and any updated/future versions as they are released:

· Federal Information Security Modernization Act of 2014 (“FISMA”)

· DoD Instruction 4161.02, Accountability and Management of Government Contract Property, 27 April 2012 (incorporating Change 1, 29 September 2017)

· DoD Instruction 8320.07, Implementing the Sharing of Data, Information, and Information Technology (IT) Services in the Department of Defense, 3 August 2015 (incorporating Change 1, 5 December 2017)

· DoD Instruction 8510.01, Risk Management Framework (RMF) for DoD Information Technology, 12 March 2014 (incorporating Change 2, 28 July 2017)

· DoD Instruction 8500.01, Cybersecurity, 14 March 14, 2014

· DoD Manual 8570.01-M, Information Assurance Workforce Improvement Program, 19 December 2005 (incorporating Change 4, 10 November 2015)

· SECNAV Instruction 5510.30B, DON Personnel Security Program Instruction, 6 October 2006

· A Guide to the Project Management Body of Knowledge (PMBOK® Guide) - Sixth Edition

· FAR 9.505-4 Obtaining access to proprietary information.

5.0 Requirements/Tasks:

The Contractor shall be obligated, contractually, to perform every requirement in this PWS. Not every performance requirement has a related standard expressed in this document. In such cases, the performance standard is either inherent in the requirement or performance is to be in accordance with standard commercial practice.

5.1 Project Management:

The Contractor shall provide the necessary management, personnel and equipment/supplies (not otherwise provided by NAVSUP WSS) required to perform the services described in this PWS. This includes the planning, coordination and surveillance of the activities necessary to ensure disciplined work performance and the timely application of the resources needed to accomplish all tasks under the contract. The Contractor shall be responsible for maintaining communication with the Technical Point of Contact (TPOC) and Contracting Officer’s Representative (COR) and to immediately notify both the TPOC and the COR of any problems that would prevent timely performance of this contract. The Contractor is responsible for and required to implement and maintain management control systems necessary to plan, organize, direct and control all activities under this contract.

5.2 NAVSUP WSS Navy ERP Training and Knowledge Transfer Contractor Services:

5.2.1 Logistics Management Specialist, Logistics Element Manager and Supply Planner Training The Contractor will work exclusively in a training capacity to provide NAVSUP WSS personnel (via classroom and/or one-on-one KTS) with systems training specific to perform the below specified actions:

· Assisting with Logistics Element Manager (LEM) Baseline Assessment Memorandum (BAM) forms.

· Providing training regarding WorkflowPro.

· Providing training pertinent to Logistics Engineering Change Proposals (LECPs).

· Validating demand via Navy ERP Transaction Code (t-code) ZVA05.

· Validating transactional data in Navy ERP MILS History ZRMIM0001.

· Processing sales orders to include updating and sourcing in Navy ERP.

· Reviewing and explaining Military Standard Requisitioning and Issue Procedures (MILSTRIP) and support documentation.

· Initiating manual stock buys and repairs for both commercial and organic sites via Navy ERP t-code ME51N.

· Checking pricing data using Navy ERP t-code V/LD.

· Researching and locating erroneous data in both Navy ERP’s Supply Chain Management (SCM) and ERP Central Component (ECC), Integrated Technical Item Management and Procurement (ITIMP) and other Navy applications.

· Using the NAVSUP WSS buy/repair process to:

· Run the Navy ERP Schedule Board Report (/SAPAPO/ZRMMP0003) in SCM to pull Buy/Repair Recommendations.

· Run the Navy ERP Schedule Board Report to identify Purchase Orders (POs) or Purchase Requisitions (PRs) that are past due.

· Input Analyst Notes in Navy Schedule Board.

· Using the Navy ERP Distribution Requirements Planning (DRP) Matrix (SAPAPO/SPPDRPM).

· Initiating buys and repairs via the Navy ERP SCM Schedule Board (/SAPAPO/SPPDRPSB).

· Reviewing and updating forecasts in Navy ERP SCM Planning Book (ZSAPAPO/SDP94).

· Validating Fixed Demand and Receipt BPRs in Navy ERP SCM /SAPAPO/SPPFIXREQ.

· Checking stock availability via Navy ERP t-code MMBE.

· Creating and saving Navy ERP screen layouts and variants.

· Validating sales quotes and fixed requirements via Navy ERP Transaction Code VA25.

· ITIMP knowledge to include:

· Initiating modifications or cancelations of PRs in ITIMP via the PEDSYS.

· Running “general inquiry” retrieval in the PEDSYS.

· ePS SUP knowledge to include:

· Initiating modifications or cancelations of PRs in ePS SUP

· Running “general inquiry” retrieval in ePS SUP

· Using Organic Repair processes to include:

· Developing forecasted demand requirements as a part of a Workload Forecast Conference with Organic Activities.

· Retrieving Outline Agreement Data via Navy ERP t-code ME33K.

Performance Standard: The contractor shall document 100% of the updates to the current version of the Command Task Guides with 100% accuracy. The contractor shall also provide monthly summary statements for 100% of the one-on-one training sessions and in person lessons, which will include the topics covered in each session.

Assessment Method: TPOC and/or COR review of task guides, Instructor-Led Training (ILT) presentations, and monthly summary statements.

5.2.2 Weapon System Program Manager Training

The Contractor will work in a training capacity to instruct NAVSUP WSS personnel (via classroom and/or one-on-one knowledge transfer session) on how to perform the below specified actions:

· Reviewing Program Support Data (PSD) sheets to negotiate Material Support Date (MSD) with Hardware Systems Command (HSC).

· Processing PSD sheets in Program Automated Reporting and Tracking System (PARTS) for budgeting.

· Reviewing Provisioning Technical Documentation (PTD) for completeness.

· Creating and managing Fixed/Planned Program Requirements (PPRs) via Navy ERP transaction code ZRMIM0012 and VA25.

· Demonstrating knowledge with tools associated with loading Fixed or PPRs (i.e. Comparative Analysis and Research Tool Follow-on Outfitting (CARTFOO), MANUAL PPR, Readiness Suite, etc.).

· Loading Allowance Parts List (APL) Header Data in Interactive Computer Aided Provisioning System (ICAPS) or Integrated Logistics Information Tracker (ILIT).

· Changing National Stock Numbers (NSNs) to traditional support after MSD.

· Using allowance computations to include:

· Readiness Based Sparing (RBS) allowance computation.

· Fleet Logistics Support Improvement Program (FLSIP) allowance computation.

· Reconciling Weapons System Designator Codes (WSDCs) through Program Support Inventory Control Point (PSICP) program.

· Creating and Updating Special Budget Initiatives (SPBIs)

· Providing knowledge of non-traditional support (i.e., Performance Based Logistics (PBLs) to include training on:

· Development of Acquisition Plans.

· Development of Justification and Approvals (J&As).

· Development of Statements of Work (SOW).

· How to forecast demand requirements over an anticipated Period of Performance (PoP).

· How to conduct market surveys of potential items that are candidates for non-traditional support.

· Configuration Management knowledge to include validating ship configuration within Configuration Data Management Database - Open Architecture (CDMD-OA) and/or Model-Based Product Support (MBPS).

· Obsolescence management knowledge to include:

· Identifying Diminishing Manufacturing Sources Material Shortage (DMSMS) items to the applicable HSC.

· Working with applicable HSC to develop an obsolescence support plan.

· Identify if an Engineering Change Proposal (ECP) will need to be developed or compute a Life of Type (LOT) buy requirement.

Performance Standard: The contractor shall document 100% of the updates to the current version of the Command Task Guides with 100% accuracy. The contractor shall also provide monthly summary statements for 100% of the one-on-one training sessions and in person lessons, which will include the topics covered in each session.

Assessment Method: TPOC and/or COR review of task guides, Instructor-Led Training (ILT) presentations, and monthly summary statements.

5.2.3 Navy Technical Referral Training (Reprocurement Technician) The Contractor will work exclusively in a training capacity to instruct NAVSUP WSS personnel (via classroom and/or one-on-one knowledge transfer session) on how to perform the below specified actions:

· Training on how to develop and review Technical Data Packages (TDPs) to include:

· Locating technical drawings.

· Assessing technical drawings to ensure an appropriate acquisition process is taken.

· TDP Package processing.

· Training in source selection to include:

· Reviewing current technical data.

· Creating J&As.

· Coordinating with the Engineering community.

· Updating files maintenance and maintaining data integrity via the Files Maintenance Tool (FMT).

· Coordinating with Contracting and the buyer community.

· Training in utilization of ePS SUP to include:

· Building TDPs.

· Maintaining of Part Number, active Commercial and Government Entity Code (CAGE) Codes, Acquisition Method Codes (AMCs) and Acquisition Method Suffix Codes (AMSC) in ePS SUP.

· Performing stock number assignment and understanding the process.

· Performing evaluation of engineering data (PTD).

· Applying engineering data (PTD) to the ICAPS/Navy ERP process.

· Understanding Provisioning process roles and responsibilities between NAVSUP WSS and In-Service Engineering Activity (ISEA)/Technical Support Activity (TSA).

· Understanding the relationship between the Defense Logistics Agency (DLA) database (FLIS) and the Navy ERP Material Master record.

· Performing minor FMT actions.

· Performing files maintenance and ensuring item data integrity.

Performance Standard: The contractor shall document 100% of the updates to the current version of the Command Task Guides with 100% accuracy. The contractor shall also provide monthly summary statements for 100% of the one-on-one training sessions and in person lessons, which will include the topics covered in each session.

Assessment Method: TPOC and/or COR review of task guides, Instructor-Led Training (ILT) presentations, and monthly summary statements.

5.2.4 Allowancing and Outfitting Training with NAVSUP WSS personnel (Program Managers, Platform Managers, Supply Support Logistics Element Managers) The Contractor will work exclusively in a training capacity to instruct NAVSUP WSS personnel (via classroom and/or one-on-one KTS) on how to perform the below specified actions:

· RBS allowance computation.

· FLSIP allowance computation.

· Running allowance retrievals through the Re-engineered Maritime Allowance Development (ReMAD).

· Performing allowance research within ReMAD.

· Performing quality assurance review to allowance products developed by NAVSUP WSS code N43.

· Best Replacement Factor (BRF) knowledge and its impact on allowancing.

· Configuration management knowledge to include:

· Validating ship configuration within CDMD-OA and/or MBPS.

· Validating and verifying that Navy platforms have downloaded their allowance and configuration data via CDMD-OA and/or MBPS.

· Outfitting requisition process knowledge to include:

· The Outfitting Requisition Control and Accounting System (ORCAS) Hi-Val process.

· Setting up requisition traps in ORCAS.

· Supporting requisitions that are in a No Money (NM) or No Asset (NA) status.

· Coordinating with NAVSEA Logistics Center (NSLC) to cancel erroneous outfitting requisitions or update requisition traps.

· Financially Restricted Work Queue (FRWQ) knowledge to include:

· Supporting requisitions that are in a NM or NA status.

· Coordinating with the Outfitting Support Activity (OSA)- NAVSUP WSS N43- to cancel erroneous outfitting requisitions.

· Classification of NM and NA requisitions knowledge to include:

· Performing research in validating NM and NA requisitions with the HSC and NSLC.

· Coordinating with NSLC and the OSA to fund and release valid NA requisitions when material is on the shelf.

· Maintaining PPRs via Navy ERP t-code ZRMIM0012 if requisitions are classified as NA.

Performance Standard: The contractor shall document 100% of the updates to the current version of the Command Task Guides with 100% accuracy. The contractor shall also provide monthly summary statements for 100% of the one-on-one training sessions and in person lessons, which will include the topics covered in each session.

Assessment Method: TPOC and/or COR review of task guides, Instructor-Led Training (ILT) presentations, and monthly summary statements.

5.2.5 Platform Management Training for Platform Managers and Supply Support Logistics Element Managers The Contractor will work exclusively in a training capacity to instruct NAVSUP WSS personnel (via classroom and/or one-on-one knowledge transfer session) on how to perform the below specified actions:

· Assisting and providing input to the HSC for the Integrated Logistics Support Plan (ILSP), Configuration Management Plan, Provisioning, Allowance Development, Outfitting, and life cycle management of a weapon system of equipment.

· Scheduling allowance products for Navy Fleet users via the Centralized Allowance Product Scheduler (CAPS) Program

· Facilitating and assisting Provisioners with receipt of the PTD.

· Developing or assisting HSC in the development of Supply Support Management Plans and ILSPs.

· Providing input to the HSC’s ship’s acquisition strategy.

· Promoting standard provisioning processes.

· Providing interim supply support coordination with the HSC and the NAVSUP WSS Program Manager.

· Interfacing within NAVSUP and external logistics activities.

· Monitoring and assisting with allowance development within ReMAD, configuration management within CDMD-OA, allowance reporting within Force Inventory Management Analysis Reporting System (FIMARS), and the Outfitting process within ORCAS.

· Tracking and monitoring Gross, Net, and Allowance Effectiveness for each platform.

· Pulling and retrieving ship’s Maintenance and Material Management (3M) data from the Open Architecture Retrieval System (OARS).

· Providing Source, Maintenance and Recoverability (SM&R) code training.

· Reviewing allowance data support data integrity.

· Assist with role specific training as MBPS is implemented and Platform Managers and SSLEMs migrate from CDMD-OA to MBPS.

Performance Standard: The contractor shall document 100% of the updates to the current version of the Command Task Guides with 100% accuracy. The contractor shall also provide monthly summary statements for 100% of the one-on-one training sessions and in person lessons, which will include the topics covered in each session.

Assessment Method: TPOC and/or COR review of task guides, Instructor-Led Training (ILT) presentations, and monthly summary statements.

5.2.6 Industrial Support Training

The Contractor will work in a training capacity to instruct NAVSUP WSS personnel (via classroom and/or one-on-one knowledge transfer session) on how to perform the below specified actions:

· Executing requirements for funding Depot Level Repairables (DLRs).

· Developing forecasted demand requirements for Organic/Inter-Service activities.

· Retrieving Outline Agreement data via Navy ERP t-code ME33K.

· Retrieving depot and pricing information via Navy ERP t-code ME13.

· Executing in-house procurement actions with assigned Organic Activity.

· Reviewing Master Repairable Item List (MRIL) data (ZRMPU0007) to ensure organic inter-service capability.

· Assisting with material delay management and backorder tracking.

· Assisting with Fleet Readiness Center (FRC) repair production goals.

· Assisting with BER processing, budget processing and workload management.

· Assisting with workload prioritization.

Performance Standard: The contractor shall document 100% of the updates to the current version of the Command Task Guides with 100% accuracy. The contractor shall also provide monthly summary statements for 100% of the one-on-one training sessions, which will include the topics covered in each session.

Assessment Method: TPOC and COR review of task guides, Instructor-Led Training (ILT) presentations, and monthly summary statements.

5.2.7 Contracting Training

The Contractor will work exclusively in a training capacity to instruct NAVSUP WSS personnel on how to perform the below specified actions. The contractor's role is strictly limited to instruction and knowledge transfer:

· Serve as expert resources on the principles and procedures of the federal acquisition lifecycle (pre-solicitation, solicitation, evaluation, award, and post-award), providing clarification and guidance to reinforce training concepts.

· Assist with trainings on FOIA where needed

· Assist with role specific training as ePS SUP is implemented

Performance Standard: The contractor shall document 100% of the updates to the current version of the Command Task Guides with 100% accuracy. The contractor shall also provide monthly summary statements for 100% of the one-on-one training sessions and in person lessons, which will include the topics covered in each session.

Assessment Method: TPOC and/or COR review of task guides, Instructor-Led Training (ILT) presentations, and monthly summary statements.

6.0 Deliverables and Submission:

All deliverables listed in Section 3.0 shall be provided in a professional format, electronically, and as specified by the COR. This section outlines the submission requirements for key recurring deliverables. All deliverables and materials provided under this contract are for the exclusive use of NAVSUP WSS. The Contractor shall not distribute, share, or otherwise make available any deliverables or materials to any party outside NAVSUP WSS without the express written permission of the NAVSUP WSS Contracting Officer.

6.1 Monthly Status Report (MSR):

The Contractor shall provide a comprehensive MSR, submitted electronically to the TPOC and COR no later than the 10th day of the following month. The MSR is the primary tool for demonstrating progress and shall include the following elements:

· Summary of Activities: A consolidated list of all training activities completed during the reporting period, including:

· Classroom and virtual training events conducted.

· New course builds, web-based trainings, and gameboards completed.

· Major sustainment actions performed.

· Knowledge Transfer Session (KTS) Analysis: A detailed log of all one-on-one KTSs conducted. This log must include the attendee's name, date, duration, and, a detailed summary of the specific topics and questions covered. This data will be used by the Government to perform skills gap analysis.

· Waypoints Integration Verification: A report confirming that all new and updated training materials have been created as "Material" objects in Waypoints, and all new or updated training plans have a corresponding "Curriculum" in Waypoints, as required in Section 3.0.

· Issues and Recommendations: A description of any problems or risks encountered and contractor-recommended solutions for mitigation.

6.2 Integrated Training Plan and Calendar:

Within 60 days of contract award, the Contractor shall deliver an Integrated Training Plan and Calendar. This plan must detail the schedule for all new builds and sustainment activities for the remaining period of performance and include proposed availability for KTSs. This plan shall be updated and resubmitted quarterly to the TPOC and COR.

6.3 Training Materials Library:

All training materials, desk guides, and reference documents developed or sustained under this contract shall be delivered and posted to the Government-provided NAVSUP WSS Functional Training SharePoint site. The library shall be kept current, with new or updated materials posted within three (3) business days of completion. NAVSUP WSS must receive editable versions of all materials, desk guides, and reference documents posted on the Training SharePoint site. NAVSUP WSS shall have unlimited rights to use, modify, and repurpose these files.

6.4 Travel Reports:

If travel is authorized and occurs, travel reports shall be sent electronically to the COR within five (5) business days of travel completion. Reports shall include destination, dates, subjects discussed, and a summary of any issues encountered.

6.5 Editable Web-Based Training Files:

The Contractor shall deliver to NAVSUP WSS fully editable source files for all web-based training modules developed or sustained under this contract. Editable files include, but are not limited to, original project files (e.g., Articulate Storyline, Articulate Rise, Adobe Captivate, HTML5, SCORM packages, and any associated assets such as images, audio, and video). These files shall be posted to Waypoints within three (3) business days of completion. NAVSUP WSS shall have unlimited rights to use, modify, and repurpose these files.

7.0 Place of Performance:

Work may be performed virtually in a telework environment and/or in NAVSUP WSS workspaces in Mechanicsburg and Philadelphia, PA with limited work being performed at the Norfolk, VA location. Work may also be performed remotely via virtual delivery, at the Contractor facility, or at authorized travel location(s) with prior approval of the TPOC. If onsite, the Contractor shall follow Naval Support Activity base policy for reporting “to work during severe weather and base closure. The Contractor is not authorized to begin work until the Visit Authorization Request (VAR) has been successfully processed and base and system access have been granted.

7.1 On Boarding Process:

All Contractor resource onboarding documents must be submitted via the prime Contractor. An employee is considered to be productive upon completion of the following items:

a. Visit Authorization Request (VAR)

b. Contractor Information Sheet (CIS)

c. FD-258 fingerprint card

d. Completed EQIP (Electronic Investigation) within 20 days after contract award

e. All Contractor resource(s) must have an active JPAS profile within 20 days after contract award

f. Common Access Card (CAC)

g. System Authorization Access Request – Navy (SAAR-N)

h. Cyber Awareness Training Certification

i. Department Of The Navy -User Agreement

j. Information Assurance (IA) certification (if applicable)

k. User Access Request (UAR) Note (1): The Contractor may only submit invoices for performance provided by productive employees as defined above.

8.0 Period of Performance:

· Base period: 07 September 2026 through 06 September 2027

· Option I: 07 September 2027 through 06 September 2028

· Option II: 07 September 2028 through 06 September 2029

· Option III: 07 September 2029 through 06 September 2030

· Option IV: 07 September 2030 through 06 September 2031

9.0 Travel:

As needed, the Contractor may be required to travel to train personnel, meet with functional experts and build training materials. No overseas travel will be authorized. Travel shall be in accordance with FAR 31.205-46 and the Joint Travel Regulation. All travel must be pre-approved, in writing, by the TPOC and COR prior to the actual travel and all travel must be funded in the contract prior to any travel expenses being incurred. If travel is required, the Contractor is responsible for making all needed arrangements for their personnel. Travel requests shall be submitted electronically (email) with contract number referenced in the subject. Text must include name, from/to destination, dates, purpose and estimated cost.

(1) Area of Travel. Performance under this contract may require travel by Contractor personnel. If travel, domestic or overseas, is required, the Contractor is responsible for making all needed arrangements for his personnel. This includes but is not limited to the following:

· Medical Examinations

· Immunization

· Passports, visas, etc.

· Security Clearances All Contractor personnel required to perform work on any U.S. Navy vessel will have to obtain boarding authorization from the Commanding Officer of the vessel prior to boarding.

(2) Travel Policy. The Government will reimburse the Contractor for allowable travel costs incurred by the Contractor in performance of the contract and determined to be in accordance with FAR subpart 31.2, subject to the following provisions:

Travel required for tasks assigned under this contract shall be governed in accordance with rules set forth for temporary duty travel in FAR 31.205-46.

(3) Travel. Travel, subsistence, and associated labor charges for travel time are authorized, whenever a task assignment requires work to be accomplished at a temporary alternate worksite.

Travel performed for personal convenience and daily travel to and from work at Contractor’s facility will not be reimbursed.

(4) Per Diem. Per diem for travel on work assigned under this contract will be reimbursed to employees consistent with company policy, but not to exceed the amount authorized in the Department of Defense Joint Travel Regulations.

(5) Shipboard Stays. Whenever work assignments require temporary duty aboard a Government ship, the Contractor will be reimbursed at the per diem rates identified in paragraphs C8101.2C or C81181.3B(6) of the DOD Joint Travel Regulations, Volume 2.

(6) Air/Rail Travel. In rendering the services, the Contractor shall be reimbursed for the actual costs of transportation incurred by its personnel not to exceed the cost of tourist class rail, or plane fare, to the extent that such transportation is necessary for the performance of the services hereunder and is authorized by the TPOC and COR. Such authorization by the TPOC and COR shall be indicated in the order or in some other suitable written form.

NOTE: To the maximum extent practicable without the impairment of the effectiveness of the mission, transportation shall be tourist class. In the event that only first-class travel is available, it will be allowed, provided justification therefore is fully documented and warranted.

(7) Private Automobile. The use of privately owned conveyance within the continental United States by the traveler will be reimbursed to the Contractor at the mileage rate allowed by Joint Travel Regulations. Authorization for the use of privately owned conveyance shall be indicated on the order. Distances traveled between points shall be shown in standard highway mileage guides. Any deviations from distance shown in such standard mileage guides shall be explained by the traveler on his expense sheet.

(8) Car Rental. The Contractor shall be entitled to reimbursement for car rental, exclusive of mileage charges, as authorized by each order, when the services are required to be performed outside the normal commuting distance from the Contractor’s facilities. Car rental for TDY teams will be limited to a rate of one car for every four (4) persons on TDY at one site.

Travel may be required (CONUS). Travel shall be coordinated with the COR. The Contractor shall provide necessary information for compliance with travel policies and requirements. The Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR).

10. Security:

DoD 8570.01-M Information Assurance Workforce Improvement Program.

___X__ No Additional IA Certification Required ______ Information Assurance DoD 8570.01-M Required:

IA Certification Level __N/A___ DoD Directive 8570.1 of 15 Aug 2004, Information Assurance Training, Certification, and Workforce Management DoD 8570.01- Manual of 19 December 2005, IA Workforce Improvement Program SECNAV Instruction 5239.3B of 17 June 2009, DON Information Assurance Policy SECNAV Manual-5239.2 of 29 May 2009, DON Information Assurance Workforce Management Manual to Support the Information Assurance Workforce Improvement Program Computing Environment Certification __NONE___ Privileged system access is not required for this order. If the individual Contractor is required to have Privileged access to a Government system, then a Single Scope Background Investigation (SSBI) is required instead of the NACLC referenced above. A DD254 Contract Security Classification is not required.

Privileged Access. Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance Technical Level 1. They must also be trained and certified on the Operating System or Computing Environment they are required to maintain. They must have IT-I security designation. A person with privileged access must have an initiated Single Scope Background Investigation (SSBI).

The contracting officer will ensure that Contractor personnel accessing DoD information systems have the appropriate and current information assurance baseline certification to perform information assurance functions in accordance with DoD 8570.01-M, Information Assurance Workforce Improvement Program. Prior to being engaged and upon request by the Government, the Contractor shall provide documentation supporting the information assurance baseline certification status of personnel performing information assurance functions to the contracting officer. Contractor personnel who do not provide appropriate and current baseline certifications shall be deemed unauthorized to access DoD information systems.

The Contractor shall ensure that personnel accessing information systems have the proper and current information assurance certification to perform information assurance functions in accordance with DoD 8570.01-M, Information Assurance Workforce Improvement Program. The Contractor shall meet the applicable information assurance certification requirements, including:

(1) DoD-approved information assurance workforce certifications appropriate for each category and level as listed in the current version of DoD 8570.01-M.

(2) Appropriate operating system certification for information assurance technical positions as required by DoD 8570.01-M.

(a) Upon request by the Government, the Contractor shall provide documentation supporting the information assurance certification status of personnel performing information assurance functions.

(b) Contractor personnel who do not have proper and current certifications shall be denied access to DoD information systems for the purpose of performing information assurance functions.

Proof of the above indicated IA baseline certification is to be provided for all Contractor personnel prior to time of engagement. In addition to the IA certificate, active enrollment and participation in the certification maintenance program must be established prior to contract award to ensure the appropriate access can be secured by Contractor resources. All required IA baseline certifications must be current at the contract period start date; there is no “grace” period to obtain these certifications. Computing environment certification must be current no later than six (6) months after start. Questions and additional information requirements may be addressed by contacting the NAVSUP Business Systems Center Information System Security Manager (ISSM).

Certification shall be forwarded to:

Jacquelin Jamison, Code 94 NAVSUP Business Systems Center ISSM 5450 Carlisle Pike, Suite 409 Mechanicsburg, PA 17055 Email: Jacquelin.jamison@navy.mil

11.0 Government Equipment and Data Rights:

If required, the Government will provide work facilities to the on-site Contractor. As needed, the Government will provide access to local telephones with voicemail and long-distance access when the Contractor is acting on behalf of the government. NAVSUP WSS will provide an NMCI seat and account for each on-site Contractor. Other IT systems access and software may be provided, if approved by the TPOC and if NMCI and/or IT system rules allow.

Data Ownership - The Government shall have unlimited rights under this agreement to all information and materials furnished by the Contractor performing work under this PWS. This shall include documentation thereof, reports and listings and all other items pertaining to the work and services pursuant to this agreement. The Government has the right to inspect the work and will have access to, and the right to make copies of the above-mentioned items. All digital files, data and other items generated in performance of this effort shall become the property of the Government. Notwithstanding the unlimited rights granted to the Government, all information and materials furnished by the Contractor under this PWS are intended solely for the use of NAVSUP WSS. Use, distribution, or modification of these materials by any other Government entity or third party is prohibited without the prior written consent of NAVSUP WSS.

12.0 Qualifications/Experience:

Contractor personnel assigned to this project shall possess demonstrated, direct experience with NAVSUP WSS business processes and systems. The following qualifications are mandatory:

12.1 Item Management

· Demonstrated proficiency with Navy ERP, specifically the SCM and ECC components as they are used at NAVSUP WSS.

· Direct experience with NAVSUP WSS planning processes, including DRP, disposal, terminations, and the buy/repair process.

· Proven ability to manage Navy ERP Customer Order Operations, Stock Transfer Orders (STOs), Dues Management, and Purchase Requisition (PR) creation and its interface with ITIMP.

· Direct experience with Organic (Government-performed) Repair processes within the NAVSUP WSS context.

12.2 Program Management

· Demonstrated experience with the NAVSUP WSS budgeting process, including the use of PARTS, PSDs, and Special Budget Initiatives.

· Proficiency in NAVSUP WSS technical and provisioning processes, including PTD and the use of ICAPS/ILIT.

· Expertise in allowancing computations (e.g., RBS) and associated tools (ReMAD, Readiness Suite).

· Experience with alternative contracting methods such as PBL and Long-Term Contracts (LTCs) as applied by NAVSUP WSS.

· Proficiency with program management systems including FIMARS, OARS, CDMD-OA/MBPS, and ORCAS.

12.3 Technical Experience

· Direct experience with the NAVSUP WSS provisioning process, PTD, and the tools used in the trainings described in Section 5.

· Experience establishing APLs and Bills of Material (BOM) within Navy systems.

· Thorough understanding of the relationship between FLIS and the Navy ERP Material Master.

· Proficiency with the WorkflowPro J&A and PR Checklist for the technical referral process.

· Expertise in the format, use, and production of Technical Data Packages (TDPs) and the DoD source selection process.

13.0 Key Personnel:

The following personnel are considered key requirements to the successful performance of this contract.

13.1 Project Lead:

The Project Lead shall be the primary point of contact for the Government and is responsible for the overall management of the contract. This individual must possess a comprehensive understanding of NAVSUP WSS business processes and shall be accountable for all contractor performance.

Responsibilities Include:

· Ensuring all deliverables are completed on schedule and meet the quality standards outlined in this PWS.

· Managing, tracking, and reporting on all contract activities to the TPOC and COR.

· Serving as the direct supervisor for all contractor personnel.

· Developing and managing internal training plans for new contractor staff to ensure they are proficient in their assigned duties.

· Coordinating with Government SMEs to ensure training content is accurate, relevant, and timely.

13.2 Contractor Subject Matter Experts (SMEs):

Contractor SMEs must be experts in the specific NAVSUP WSS functional areas they are assigned to support, as detailed in Section 12. They are responsible for both the delivery of training and the development/sustainment of training materials.

Responsibilities Include:

· Conducting classroom instruction, virtual training, and one-on-one Knowledge Transfer Sessions (KTSs).

· Developing, updating, and sustaining all training materials (guides, presentations, web-based modules) for their assigned functional areas.

· Balancing a dynamic training schedule with ongoing curriculum development and maintenance tasks.

13.3 Instructional Designer / Training Material Developer:

This role is responsible for the technical design, development, and maintenance of engaging and effective training materials.

Responsibilities Include:

· Applying adult learning principles and instructional design methodologies to create and improve training content.

· Utilizing eLearning software (e.g., Articulate Rise/Storyline) to build interactive web-based training and convert existing materials.

· Working closely with Contractor SMEs and Government personnel to ensure the instructional integrity and technical accuracy of all training products.

14.0 Non-Disclosure Agreement:

Contractor and subcontractor employees performing work under this task order are required to sign a Non-Disclosure Agreement (NDA) as part of their onboarding process. The Contractor shall maintain copies of all signed agreements and have the documents readily available at the COR’s request. All data and materials generated under this contract are to be used exclusively by NAVSUP WSS. Disclosure or use by any other party is strictly prohibited unless expressly authorized in writing by NAVSUP WSS.

15.0 Visit Access Requests:

All visit access requests will include the following:

a. Contract Information

(1) Contract Number

(2) Date Issued

(3) Date of Expiration

(4) Name and phone number of the TPOC

(5) Purpose

(6) Systems to be accessed

(7) Files/Data required

(8) Type of access required (i.e., inquiry/update/delete)

(9) Equipment to be used with location and mode of access identified (10) Security point of contact including address and phone number

b. Information for all Contractor employees requesting access, to include:

(1) Full Name

(2) Job Title

(3) Date of Birth

(4) Place of Birth

(5) Citizenship

(6) Social Security Number

(7) Naturalization Number (if applicable)

(8) Type and date of Security Investigation.

(9) Government Clearance Level (if applicable)

(10) Valid email address for the Contractor’s employee

c. Appropriate Company Official's signature

16.0 Points of Contact:

16.1 COR/Invoice Acceptor:

Name: Erin Paulino Organization/Code: NAVSUP WSS DoDAAC: N00383 Address: 700 Robbins St BLDG 1, Rm 3305 Philadelphia, PA 19111 Phone: 771-229-2617 E-mail: erin.m.paulino.civ@us.navy.mil

16.2 TPOC/TA:

Name: Alicia Lohr Organization/Code: NAVSUP WSS DoDAAC: N00104 Address: 5450 Carlisle Pike BLDG 311, Front Office Hampden Township, PA 17050 Phone: (717) 605-3702 E-mail: alicia.l.lohr.civ@us.navy.mil

INSTALLATION SECURITY:

Contractor Unclassified Access to Federally Controlled Facilities, Sensitive Information, Information Technology (IT) Systems or Protected Health Information

Executive Order 13467, Reforming Processes Related to Suitability for Government Employee, Fitness for Contractor Employees and Eligibility for Access to Classified National Security Information, Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and Contractors. The 5 CFR 32 Part 157 in concert with DoD Manual 1000.13, Vol 1, implements the Federal Standards.

APPLICABILITY

This text applies to all DoD sponsored individuals who require CAC eligibility (or login and P/W if acceptable per contract) for: Physical access to DoD facilities or non-DoD facilities on behalf of DoD; Logical access to information systems (whether on site or remotely); or remote access to DoD networks that use only the CAC logon for user authentication, or access to sensitive and protected information. This applies to the Office of the Secretary of Defense, the Military Departments, the Office of the Chairman of the Joint Chiefs of Staff and the Joint Staff, the Combatant Commands, the Office of the Inspector General of the DoD, the Defense Agencies, the DoD Field Activities and all other organizational entities within the DoD (hereinafter referred to collectively as the "DoD Components").

Each Contractor employee providing services at a Navy Command under this contract is required to obtain a Department of Defense Common Access Card (DoD CAC). Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

ACCESS TO FEDERAL FACILITIES

Per HSPD-12 and implementing guidance, all Contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD CAC. When access to a base, facility or activity is required Contractor employees shall in-process with the Command’s Security Manager upon arrival to the Command and shall out-process prior to their departure at the completion of the individual’s performance under the contract.

START-UP PERIOD

All Contractor resource onboarding documents must be submitted via the prime Contractor. The prime Contractor shall make all necessary preparations to assume full responsibility for productive performance of the performance start date.

Definition of “productive”:

a. Visit Authorization Request (VAR)

b. Contractor Information Sheet (CIS)

c. Completed EQIP (Electronic Investigation)

d. All Contractor resource(s) must have an active JPAS profile.

e. Common Access Card (CAC)

Note (1): Invoicing by the Contractor will begin as of the commencement of the performance period of services and no reimbursement will be paid by the government for efforts expended during the start-up period.

Note (2): Foreign Nationals are not allowed access to the functional/system side of Enterprise Resource Planning (ERP).

ACCESS TO DOD INFORMATION TECHNOLOGY (IT) SYSTEMS

In accordance with (IAW) Secretary of the Navy (SECNAV) M-5510.30, Contractor employees who require access to DoN or DoD networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M-5510.30, includes positions which require access to sensitive information. Sensitive information includes information protected under the Privacy Act, to include Protected Health Information (PHI). All Contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT-II. IT Levels are determined by the requiring activity’s Command Information System Security Manager (ISSM)/Information Assurance Manager (IAM).

Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) or T5 or T5R equivalent investigation, which is a higher level investigation than the National Agency Check with Law and Credit (NACLC)/T3/T3R described below. Due to the privileged system access, an investigation suitable for High Risk national security positions is required. Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance Technical Level 1, and must be trained and certified on the Operating System or Computing Environment they are required to maintain.

Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to IT systems is required for performance of the Contractor employee’s duties, such employees shall in-process with the Navy Command’s CSM and ISSM/IAM upon arrival to the Navy Command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The decision to authorize access to a government IT system/network is inherently governmental.

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