Performance Work Statement - Amended AMP.pdf

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Advanced Management Program Support Services
Solicitation number
N0018926QW068
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This is a Performance Work Statement (PWS) for the Advanced Management Program (AMP), a premier leadership course designed to develop strategic enterprise leaders for the Department of the Navy and Department of War. The course will be delivered at three locations: Navy Supply Corps School in Newport, RI; Naval Support Activity Mechanicsburg, PA; and NAVSUP Weapons Systems Support in Philadelphia, PA. The contract establishes a 5-year ordering period from July 1, 2026, through June 30, 2031, with an optional 6-month extension through December 31, 2031. The Contractor will provide up to four course convenes per year, with an anticipated requirement of approximately three convenes annually, with classes ranging from 25-30 students and a maximum of 35 students per class.

The curriculum must align with the DoW Civilian Leader Development Continuum and NAVSUP strategic guidance, organized around four key areas: Strategic Foresight & Planning; Data-Driven Leadership & Emerging Technologies; High-Performing Teams & Change Management; and Globalization & Supply Chain Optimization. Each course will be delivered in-person over two consecutive weeks with 75 instructional hours (10 training days at 7.5 hours daily). Key deliverables include an initial draft course syllabus 60 days after contract award, a final draft 30 days prior to the first course, and completed student binders three days before each course start. The Contractor must provide qualified, credentialed instructors with either a doctorate degree in a relevant field or a master's degree coupled with ten years of senior-level experience, plus five years of teaching experience at the master's level in comparable courses. The contract is priced as Firm Fixed Price with all Contractor travel and personnel expenses included. The Government will furnish classrooms, equipment, utilities, and administrative support, while the Contractor is responsible for all course materials, instructor arrangements, student evaluations, and curriculum maintenance with annual reviews coordinated with the Contracting Officer's Representative (COR).

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PERFORMANCE WORK STATEMENT (PWS) – ADVANCED MANAGEMENT PROGRAM (AMP)

1.0 GENERAL

This Performance Work Statement (PWS) establishes the requirements for the Advanced Management Program (AMP), a premier leadership course designed to forge the next generation of strategic enterprise leaders for the Department of the Navy. The Contractor shall deliver a transformative learning experience for high-potential mid-career and senior professionals at the Navy Supply Corps School (NSCS), Newport, RI, and across the broader DoW community. The program’s core objective is to accelerate students’ ability to navigate complex global challenges, drive mission-critical innovation, and create decisive strategic advantages. The curriculum must be rigorously aligned with the strategic imperatives of both the Naval Supply Systems Command (NAVSUP) and the Department of War (DoW).

2.0 OBJECTIVE OF COURSE

2.1 Overarching Objective. The primary objective of AMP is to accelerate the development of senior leaders by challenging them to transition from an operational mindset to one of strategic, enterprise-level leadership. The Contractor shall deliver a curriculum that equips participants to wield analytical frameworks, lead through ambiguity, and make decisions that create long-term value and competitive advantage for their organizations.

2.2 Core Learning Objectives. Upon completion of the course, participants will be able to:

• Analyze complex geopolitical, technological, and economic trends, and synthesize this information to identify emerging threats and opportunities for the enterprise.

• Develop and apply strategic foresight to construct resilient, forward-looking strategies that can adapt to volatile conditions.

• Leverage data analytics and emerging technologies to diagnose complex organizational challenges, drive data-informed decisions, and measure strategic outcomes.

• Master the principles of organizational change and influence to effectively lead high-performing teams, build coalitions, and cultivate a culture of innovation and continuous improvement across the enterprise.

2.3 Mission. The AMP mission is to “cultivate agile and innovative leaders who drive strategic objectives by mastering emerging technologies, transforming complex challenges into opportunities, and championing a culture of continuous improvement.”

3.0 APPLICABLE DOCUMENTS

• NAVSUP Strategic Guidance (2024-2026)

• DoW Civilian Leader Development Continuum

• Privacy Act of 1974

• Occupational Safety and Health Act (OSHA)

• Federal Acquisition Regulations (FAR)

4.0 SCOPE

The Contractor shall provide AMP training services for NSCS at the following locations:

a) Navy Supply Corps School 1378 Porter Ave Newport, RI 02841

b) Naval Supply Systems Command (NAVSUP) Headquarters

Naval Support Activity Mechanicsburg 5450 Carlisle Pike Mechanicsburg, PA 17050

c) NAVSUP Weapons Systems Support (WSS) 700 Robbins Ave Philadelphia, PA 19130

5.0 DEFINITIONS

5.1 Activity. Navy Supply Corps School, Newport, RI.

5.2 Contracting Officer's Representative (COR). The COR has complete oversight and is the primary point of contact for all matters pertaining to the performance of this contract.

5.3 Course Material. Requisite Course Materials include, but may not be limited to the following: course syllabus, course schedule, textbooks, handouts, charts, diagrams, models, graphs, visual aids, videos, Compact Discs, Digital Video Disks, student worksheets and exercises, digital/electronic information, or “cloud media”, and classroom projects, which are requisite for the successful completion of the courses. All reading material must be industry-grade and relevant for business professionals.

5.4 Initial Draft. The first contract deliverable is course development. The initial draft shall include, at a minimum: a summary of each topic and subtopic that explains the instructor's understanding of those topics and subtopics in a sequential presentation order; the objectives to be achieved; and the teaching method or methods for course presentation. The initial draft shall also include the draft student exercises, pre- and post-tests (if any), and the classroom (small group) projects that may be used to reinforce course objectives.

5.5 Course Syllabus. The course syllabus shall include a lesson plan on each topic. These lesson plans, which are the building blocks for the comprehensive presentation of each topic, shall be developed using any readily available executive management reference material, contractor proprietary data, as well as any material provided by the Government, such as case studies, etc. Lesson plans, at a minimum, shall include an outline explaining the various topic components, listing the instructor's reference source(s), lesson objectives to be achieved, the estimated time for accomplishment, and the teaching method or methods to be used in each topic presentation.

5.6 Course Material Package. All course materials to be used at the presentation shall be in new condition and provided by the Contractor.

5.7 Presentation of Course Materials. The formal presentation of course materials shall be conducted in-person by the Contractor to the COR and NSCS senior staff. The panel will evaluate the presentation of course materials and execution of the course in accordance with Paragraph 16.6. Presentation of course materials shall take place no later than 60 days prior to initial course, after contract award. If timeline between contract award and first course does not allow 60 days, the Contractor and COR will agree upon an amended schedule for contract deliverables.

5.8 Reference Material. Textbooks, articles, websites, proprietary data, publications, policies and practices relating to business, and any other material used in the course. All reference materials shall be provided by the Contractor. Students must be able to access this material after the course.

5.9 AMP Students. Participants are a mix of Department of War (DoW) military (active and reserve) and civilians serving in acquisition logistics and/or other business-related positions. The military officers come primarily from the Supply Corps community. Typical officer grade is O-5/O-4 and civilians are GS-12 and above. Periodically, International Military Students from allied and partner nations attend. International students’ ranks can range from O-4 to O-6. Additionally, Warrant Officers (CWO4-CWO5) and senior enlisted (E-9s) may attend on a case-by-case basis.

5.10 Class Size. The estimated number of students is 25-30 per class. A maximum of 35 students will be allowed in any one class convening.

5.11 Order for Supplies or Services (SF 1449). The specific student numbers and course execution dates for required services will be issued on Order(s) for Supplies or Services (SF 1449).

5.12 Annual Class Schedule. The COR will provide a tentative schedule for classes and convening dates for the first year of the ordering period before execution of the contract. For each subsequent 1-year period of the 5-year ordering period, the COR will provide a tentative schedule for classes and convening dates at least 90 calendar days before the start of the period. The contractor shall provide up to four course convenes per year, with an anticipated requirement of approximately three convenes annually, subject to Government demand. This tentative schedule is for informational purposes only and does not commit the Government. Commitment of classes and scheduled dates will be enforced by issuance of a task order.

5.13 Course Schedule. A schedule of planned instruction topics shall have a weekly format. A sample Course Schedule is provided as a guide (See Attachment 1). The course schedule shall include a five-day week showing breaks for meals (lunch); delineated educational topics; specific days; and any special events planned. Special events may include COR approved guest lectures by senior military officers and/or group activities that reinforce the overall course objectives. These special events may be proposed by the Contractor, NSCS, and/or the COR.

5.14 Course Rescheduling. In the event rescheduling a course is deemed necessary, it may be requested by either the Contractor or Government. Before officially rescheduling, all applicable parties shall be notified and agree to the change and the COR shall notify the Contracting Officer (KO) immediately. Only after obtaining concurrence from the Contracting Officer, the course can officially be changed and then the Contractor and COR shall work to identify dates to reschedule the course. Once new dates are identified, the COR shall notify the Contracting Officer and obtain concurrence prior to officially making any arrangements.

5.15 Course Cancellation. In the event course cancellation is deemed necessary, it may be initiated by either the Contractor or Government. Before a course can officially be cancelled, all applicable parties shall be notified and agree to cancellation; notification of cancellation shall be made immediately upon identifying need and shall be made via phone call with written correspondence to serve as formal documentation. Once notified, the COR shall contact the Contracting Officer immediately to indicate desired cancellation and request steps to be taken. If expenses have been incurred in support of the course cancelled, after Task Order is awarded, the Contractor shall be entitled to reimbursement of some or all costs; a review by both the Contractor and Government will be required to determine whether any or all costs will be reimbursed by the Government.

6.0 SCOPE OF WORK

6.1 Course Development. The Contractor shall develop a comprehensive, up-to-date, and relevant AMP curriculum that addresses the key topics and skills outlined in Section 6.8. The curriculum shall be aligned with the DoW Civilian Leader Development Continuum and incorporate best practices from leading executive education programs (e.g., Harvard Business School, Wharton, Darden School of Business). The Contractor shall develop a flexible curriculum framework that allows for the addition, modification, or deletion of modules and topics as needed to ensure AMP remains relevant and effective in a rapidly evolving environment.

6.2 Initial Draft. The Contractor shall deliver an initial draft of the course syllabus and course materials to the COR for review and approval no later than 60 days after contract award.

6.3 Final Draft. The Contractor shall incorporate all feedback from the COR and deliver a final draft of the course syllabus and course materials to the COR for approval no later than 30 days after receipt of the COR’s feedback. The Contractor will conduct regular curriculum reviews and changes will be approved by NAVSUP stakeholders.

6.4 Course Presentation. The Contractor shall present the AMP course in-person to students at the scheduled times and locations as specified in the task order. Hybrid or virtual delivery will be considered on a very limited basis, such as for a guest speaker session where in-person travel is not cost-effective. This option is reserved for specific topics that cannot be adequately covered by an in-person instructor or Subject Matter Expert already on-site.

Any proposed hybrid or virtual instruction must be formally approved by the Contracting Officer’s Representative (COR) prior to scheduling or conducting the session.

Hybrid or virtual delivery will be considered only on a very limited basis, such as for a guest speaker session where in-person travel is not cost-effective. This option is reserved for specific topics that cannot be adequately covered by an in-person instructor or Subject Matter Expert already on-site. Any proposed hybrid or virtual instruction must be formally approved by the Contracting Officer’s Representative (COR) before scheduling or conducting the session.

6.5 Course Administration. The Contractor shall provide all necessary administrative support for the AMP course, including but not limited to: student registration, course material distribution, classroom setup, and communication with students and instructors.

6.6 Course Evaluation. The Contractor shall evaluate the effectiveness of the AMP course based on student feedback, performance metrics, and other relevant data. The Contractor shall provide a report summarizing the evaluation results to the COR no later than 10 business days after the completion of each course.

6.7 Course Modification. The Contractor shall be responsible for making any necessary modifications to the AMP course based on the evaluation results and feedback from the COR and NAVSUP stakeholders. This section allows for both minor and major curriculum changes throughout the contract lifecycle. All course modifications must be approved by the COR.

6.8 Course Content. The Contractor shall design and implement AMP training courses under this contract that align with both the DoW Civilian Leader Development Continuum’s “Lead Teams/Projects,” “Lead People,” and “Lead Organizations/Programs” domains, and with NAVSUP strategic objectives. The curriculum must emphasize developing strategic thinking and practical skills in key areas, as described below. The Government will approve all specific topics and materials. The course should equip leaders with the knowledge and skills to address critical organizational challenges and drive strategic innovation by ensuring best practice implementations, team dynamic building for success, and financial forecasting. To achieve these goals, the Contractor shall organize the curriculum around four key areas:

a) Strategic Foresight & Planning

Description: Equip leaders with the frameworks and mindset to anticipate future trends, identify strategic opportunities and threats, and drive innovation within their organizations. This module focuses on moving beyond operational management to strategic leadership. This area may include relevant topics such as:

1) Strategic Analysis & Competitive Intelligence: Frameworks for assessing the external environment (geopolitical, economic, technological) and competitive landscape.

2) Disruptive Innovation & Scenario Planning: Tools for anticipating market shifts and developing robust, flexible long-term strategies.

3) The Three Box Solution: Application of the model to balance managing the present, selectively forgetting the past, and creating the future.

4) Leading Strategic Implementation: Translating strategy into actionable initiatives, securing buy-in, and measuring execution.

b) Data-Driven Leadership & Emerging Technologies

Description: Develop leaders who can leverage data, analytics, and emerging technologies to make informed decisions, drive efficiency, and create strategic advantages. The focus is on the strategic application of technology, not just technical proficiency. This area may include relevant topics such as:

1) Leading with AI & Machine Learning: Understanding the strategic implications of AI/ML for DoW operations, decision-making, and workforce planning.

2) Performance Metrics & Strategic Key Performance Indicators (KPI): Designing and utilizing KPIs that align with strategic objectives and measure what matters most.

3) Digital Transformation & Cybersecurity for Leaders: Leading large-scale technology adoption and managing associated risks, including cybersecurity from a leadership perspective.

4) DoW Data Analytics Application: Practical, case-study-based application of data analytics tools to solve relevant logistics, financial, or operational problems.

c) High-Performing Teams & Change Management

Description: Develop the sophisticated leadership skills required to build and lead agile, high-performing teams, and to successfully guide organizations through complex transformations. This area may include relevant topics such as:

1) Leading Organizational Change: Applying established models (e.g., Kotter's 8-Step) to lead successful, large-scale change initiatives and overcome resistance.

2) Negotiation & Influence: Advanced communication and negotiation strategies for influencing stakeholders, managing conflict, and building coalitions.

3) Organizational Design & Culture: Structuring teams and shaping an organizational culture that fosters innovation, agility, and continuous improvement.

4) Talent Management & Succession Planning: Strategies for developing a robust talent pipeline and ensuring leadership continuity.

d) Globalization & Supply Chain Optimization

Description: Provide a strategic perspective on global supply chains, financial management, and operational resilience, enabling leaders to make decisions that enhance value and mitigate risk in a complex global environment. This area may include relevant topics such as:

1) Global Supply Chain Risk Management: Identifying and mitigating vulnerabilities in global supply chains, including geopolitical, economic, and climate-related risks.

2) Strategic Finance for Non-Financial Leaders: Understanding financial statements, budgeting, and investment analysis to make resource-informed strategic decisions.

3) Sustainable & Resilient Operations: Designing and managing supply chains and operations that are both efficient and resilient to disruption.

4) Strategic Sourcing & Vendor Relationship Management: Moving beyond tactical procurement to build strategic partnerships that drive innovation and value.

6.9 Course Content Customization and Tailoring. The Contractor shall be responsible for the continuous customization and tailoring of the AMP curriculum throughout the contract lifecycle. This is to ensure the program remains relevant and effective in adapting to the changing military, government, business, and technology landscapes.

To meet this requirement, the Contractor shall establish and execute a formal curriculum review process. This process will include, at a minimum:

a) Annual Curriculum Review: A proactive review of the entire curriculum, to be conducted annually in coordination with the COR.

b) Alignment Assessment: The review shall assess the curriculum’s alignment with new or updated NAVSUP and DoW strategic guidance, major geopolitical or industry events, student feedback, and emerging leadership theories and technologies.

c) Formal Change Proposals: The Contractor shall formally submit any proposed curriculum modifications to the COR for review and approval. These proposals must include a clear justification for the change and an overview of the updated content.

This structured approach ensures AMP remains a premier leadership program that is responsive to the current and future needs of the Navy and DoW.

6.10 Course Syllabus Acceptance / Rejection. Unless otherwise notified by the Government, the Contractor can assume acceptance of the course syllabus within twenty (20) calendar days before the first day of the first course. Written notification, by the Government, may contain acceptance of the course syllabus with some required changes or may state rejection of the course syllabus. If rejected, the Contractor will be informed of deficiencies that need corrected. In this instance, the Contractor shall resubmit the course syllabus no later than three (3) business days after receipt of the required changes and/or rejection notice.

6.11 Course Presentation and Administration. The Contractor shall provide onsite administrative support starting at 0800 the Friday before the course commences until 1700 on the last day of the course, or at a timeframe of the COR’s reasonable discretion. The Contractor shall provide all course reading and reference material. NSCS will determine and only provide minimal administrative support to the Contractor to assist as necessary in the presentation of this course. The Contractor will be responsible for administrative support and supplies in production of course schedule, course syllabus, courseware packages, presentation support, and any other general administrative support as necessary. The Contractor shall provide completed binders to each student containing the course materials to be used in the program. The Contractor is responsible for providing proofed and assembled binders for each student seven (7) calendar days prior to course execution. The Contractor is also responsible for providing each student with access to course materials electronically. The Contractor may provide a link to digital media file-sharing website from the start of the course and for at least one month following course completion. The Contractor shall be responsible for providing daily instructor related material such as handouts, graphs, and other support material prior to class commencement. The Contractor is responsible for the day-to-day administrative support of the course.

NOTE: Binders do not need to be physically shipped to alternate sites seven days prior, as COR verification can be conducted virtually. The requirement to have materials ready seven days in advance is to facilitate COR review and allow for any necessary reprints or modifications. This verification may be performed virtually; therefore, physical binders do not need to be shipped to alternate sites for inspection. However, the contractor remains responsible for ensuring the final, verified binders are on-site by the start of the course. If the contractor chooses to ship materials to Mechanicsburg or Philadelphia rather than having a facilitator hand-carry them, NSCS will coordinate with those specific sites to facilitate the receipt of the shipment.

The course shall be presented in two consecutive weeks. Each training day shall include a total of 7.5 instructional hours. A one-hour lunch break will be provided daily; the specific timing of this break is flexible and shall be coordinated between the Contractor and the COR to best suit the instructional flow. Total instructional hours expected per convene: 10 training days at 7.5 hours equals 75 instructional hours per convene. While a typical training day may run from 0800 to 1630, the daily start and end times may be adjusted. Classes may also be required in the evenings at the discretion of the COR. Any significant deviations from the overall weekly schedule will require prior mutual agreement between the COR and the Contractor. (See Attachment 1 for sample course schedule).

The total instructional hours required per convene: 10 training days at 7.5 hours equals 75 instructional hours per convene. The requirement to have materials ready seven days in advance is to facilitate COR review and allow for any necessary reprints or modifications. This verification may be performed virtually; therefore, physical binders do not need to be shipped to alternate sites for inspection. However, the contractor remains responsible for ensuring the final, verified binders are on-site by the start of the course. If the contractor chooses to ship materials to Mechanicsburg or Philadelphia rather than having a facilitator hand-carry them, NSCS will coordinate with those specific sites to facilitate the receipt of the shipment

The courses shall begin as defined in the task order or otherwise agreed by the Contracting Officer and Contractor with concurrence by the COR.

The Government will make classroom-scheduling arrangements based on the input provided by the Contractor prior to each of the course offerings. All travel and personal expenses for the Contractor, administrative support, and instructors shall be the responsibility of the Contractor.

6.12 Course Material and Course Syllabus Revisions. A revision is a change to existing Course Content and the Course Syllabus, which is tantamount to re-developing the course (or parts thereof). A revision does not include routine maintenance required to keep topics and course material up-to-date, sequencing adjustments, nor any changes that affect less than one block of course material.

6.13 Course Presentation Agenda. The purpose of the course material, in conjunction with the course syllabus, is to provide all educational material and references needed to accomplish the training objectives. The Contractor shall develop course material which encourages student interaction with instructors and fellow students. The agenda shall include indoctrinating students on course objectives to be covered, using a variety of training techniques during course presentations, such as a combination of: lectures, course speakers, video-teleconference (VTC), digital or physical media, student exercises, role playing, off-site exercises, and student oral and written papers and presentations. The COR or NSCS will be responsible for making all necessary training site arrangements to provide a facility which can provide these various training techniques during the course presentation.

7.0 COURSE FUNCTION/OTHER FUNCTIONS

7.1 Student Orientation. The Contractor shall be responsible for presenting a student orientation to be held the morning of the first day of class. (Orientation to building, facilities, emergency exits/procedures, roads, base amenities, etc.)

7.2 Course Speakers. Speakers may be provided by the Contractor to supplement the course presentation agenda. The COR must approve all course speakers; a biography of all Contractor proposed course speakers will be provided to the COR prior to being allowed to instruct any portion of the course. The course speaker should have expertise and be credentialed in the area relating to the specific topic and can present his/her experiences, reviewed and preapproved subject relevant views and opinions.

8.0 COURSE MATERIAL

The Contractor shall produce COR approved up-to-date visual aids, handouts, charts, videos, diagrams, models, graphs, or other necessary training aids to support and/or augment the course. The Contractor shall prepare student exercises and classroom projects to reinforce the subject material. The Contractor shall have copies of presentation slides used during the course available for students via the Contractor provided link to online digital material from the start of the course and for at least one month following the course. The Contractor shall ensure that all materials necessary for the execution of the presentations are delivered and set-up at the training site prior to course presentation and that all course professors/instructors are present at their presentation times. The Contractor shall ensure that all materials necessary for the presentation of a course have been properly prepared in accordance with this PWS. The COR and/or other Government Representative reserve the right to reject Contractor course material at any time. Any pre-reading or assessments required to be completed prior to the start of the course shall be made available to students no later than fourteen (14) calendar days prior to the first day of the course.

9.0 COURSE MATERIAL AND COURSE SYLLABUS MAINTENANCE

9.1 The Contractor shall ensure all pertinent course material and the course syllabus are updated and used during the course presentations. In addition, course materials shall be separated into sections: (1) content used during instruction and (2) back-up/supplementary content.

9.2 Course Material Printing/Copying. The Contractor shall provide all labor, supplies, material, and equipment required to perform the copying/printing to develop or change course material; providing and building student binders and course syllabus specified above. When required, the Contractor shall have reasonable use of

NSCS visual aid equipment located at NSCS as determined by the COR. The equipment provided for use by the Contractor shall always remain in the possession of the Government and shall not be removed from the class site.

9.3 Course Material. The Contractor is responsible for providing any courseware to include items such as:

course material, PowerPoint presentations, handouts or any other materials used during the presentation of the course.

10.0 CONTRACTOR SPECIFIC DUTIES

10.1 Additionally, the Contractor is responsible for accomplishing the following:

a) Arrange a welcome reception on the first night of each course that will be held on-site. The contractor is not authorized to pay for any off-site venue. Attendees will be required to pay for food and beverages if they choose to attend the reception. The Contractor will obtain COR approval prior to each course convening. Reception arrangements will be made at least 7 calendar days prior to the start of each course. The Contractor shall ensure dietary concerns/restrictions are considered when scheduling the reception.

b) Ensure the main classroom and all small-group breakout rooms are properly prepared for the AMP students by ensuring that all course material is assembled to include but not limited to: course binders with all course information, nametags, name placards for desks, and welcome information. (NSCS and the COR will provide classroom and small-group project rooms/spaces and ensure they are suitable to the class size and activities planned for the course.)

c) Ensure all necessary material is on site at least three (3) days prior to course commencement and initial classroom setup is to be completed on the Friday before class starts, unless otherwise indicated by the COR. The COR reserves the right to inspect each room and either approve or reject site materials.

d) Maintain an adequate supply of course materials pertaining to assigned topics, so that each student has all materials on-hand when topic is being presented.

e) Introduce and explain course objectives to students.

f) Conduct training on the topics listed in paragraph 6.8. The Contractor is expected to provide this training through a variety of methodologies including lectures, classroom discussion, case studies, and experiential team activities. The training delivery shall mirror an academic graduate level session with engaging, challenging, and thought-provoking discussion and exercises.

g) Make all arrangements (e.g. travel, base access, building access, etc.) for course instructors/speakers, when applicable.

h) Evaluate and analyze results of student exercises, classroom projects, and student evaluations of course content and instructor performance.

11.0 CONTRACTOR QUALIFICATIONS

11.1 The Contractor shall provide approved qualified and credentialed instructors affiliated with a nationally recognized professional association in their subject area of expertise. The Contractor will ensure 100% staffing for all courses and a workforce of sufficient size to provide personnel to present all course material.

12.0 CONTRACTOR PERSONNEL QUALIFICATIONS

12.1 Resumes. Resumes and Biographies of Contractor Instructors and Assistant Instructors performing on this contract shall be provided to the COR. Substitutions of these personnel must be made consistent with the qualifications specified in paragraphs 12.2 and 12.3 and in accordance with Paragraph 12.5.

12.2 Contractor Instructors. The Contractor is required to provide instructors who possess all the following minimum levels of professional and technical experience:

a) U.S. Citizen

b) Possess one of the following:

1) A Doctorate degree (PhD, EdD, DBA) from an accredited institution in a relevant field such as Business Administration, Leadership, Strategic Studies, or a similar, relevant field; OR

2) A Master’s degree from an accredited institution in a relevant field, coupled with a minimum of ten (10) years of demonstrated senior-level experience in leadership, management, or a specialized topic area directly related to the course content.

c) Five years experience as an instructor teaching subject matter comparable to the master’s level in a school of business administration or an Executive Education program.

d) Taught within the past five years in a college, university, or Executive Education program in classes comprised, on average, of fifteen (15) or more students.

12.3 Contractor Assistant Instructors. The Contractor may use Assistant Instructors to provide practical insight/technical expertise to the various courses. Assistant Instructors are not required to meet the qualification of the Contractor Instructors. Assistant Instructors may be used in combination with the Contractor Instructors for course presentation. No more than 20% of the instruction will be presented by Assistant Instructors. Primary Contractor Instructors should be present in the classroom while Assistant Instructors are conducting course presentations, unless approved by COR. The COR has final approval in the use of Contractor Assistant Instructors for any course presentation.

Aspect Requirement Measurement Metric The 20% limit is measured by total instructional hours across a course convene

(e.g., in a 10-day course, no more than 2 total days of instruction may be led by Assistance Instructors)

Physical Presence The primary Contractor Instructor must be physically present in the classroom while an Assistant Instructor presents.

Rationale Presence is required to manage administrative matters and resolve any issues, allowing the Assistant Instructor to remain focused on curriculum delivery.

12.4 Training of Personnel. The Contractor shall ensure that all Contractor personnel are provided with the training necessary to perform the work as defined in this contract.

12.5 Control of Personnel. Assignment, transfer, and reassignment of Contractor personnel shall be the prerogative of the Contractor; however, when the Government directs, the Contractor shall remove from the contract all persons who endanger life, property, or national security. The COR will review all resumes and approve all substitute and/or replacement personnel utilized during the contract to ensure that qualification requirements are in compliance with this PWS.

13.0 PERIOD OF PERFORMANCE

The resultant contract will have a 5-year ordering period and include the option to extend up to six months in accordance with FAR clause 52.217-8:

Ordering Period 1: 01 July 2026 – 30 June 2027 Ordering Period 2: 01 July 2027 – 30 June 2028 Ordering Period 3: 01 July 2028 – 30 June 2029 Ordering Period 4: 01 July 2029 – 30 June 2030 Ordering Period 5: 01 July 2030 – 30 June 2031 FAR 52.217-8: 01 July 2031 – 31 December 2031

14.0 QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

PWS Task Number

Performance Element

Performance Standard

Methods of Surveillance

Frequency of Surveillance

Acceptable Quality Level

(AQL)

6.2, 6.3, 6.4, 6.11, 10.0, 16.1

Schedule and Administrative Management of

AMP

Timelines met, course materials provided, and corrective actions completed as required by the PWS and/or task order

Analysis of timelines, inspection and review of course materials by the COR and/or NSCS senior staff

During every AMP course, but within 30 days after end of each class;

As required for corrective actions

>95% compliance with PWS and/or task order

5.3, 5.4, 5.5, 5.6, 5.7, 5.8, 6.0

Contract Deliverables

Contract deliverables furnished as prescribed in the PWS, Task Orders, etc., as applicable

Inspection by the COR and/or NSCS senior staff

100% inspection of all contract deliverables

>95% of deliverables submitted timely and without rework required

16.7 Performance of

Instruction

Professional and timely delivery of course topics by qualified instructors, so that students develop their critical thinking skills, management skills, and openly engage with instructors and other students

In-class surveillance by COR or NSCS senior staff and analysis of student course critiques*

During every AMP course, but at random days and times within that course

Satisfactory as judged by consensus of the COR and NSCS senior staff

16.5 Overall Contract

Performance

Overall contract performance of sufficient quality to earn a Satisfactory (or higher) rating in the COR’s annual report on Contractor Performance

Assessment by the COR and/or NSCS senior staff based on all the above as well as analysis of student course critiques*

Annual (end of contract year)

By consensus, COR and NSCS senior staff rate all performance elements as Satisfactory (or higher)

Note *: Student course critiques – Score of 1 – 5 (1 = Poor, 5 = Outstanding). A score of 4 or higher is considered “Satisfactory”.

15.0 DELIVERABLE SCHEDULE

PWS

Reference

Delivery Terms Deliverable

6.2 60 days prior to start date of first course Contractor shall deliver Initial Draft to COR

6.3 30 days prior to start date of first course Contractor shall deliver Final Draft to COR

6.3 20 days prior to start date of first course Contractor can assume acceptance of final draft course schedule unless notified otherwise

6.4/6.10 20 days prior to start date of first course Contractor shall deliver all course materials, course schedule and course syllabus to the COR

6.9 20 days before each course start date Contractor shall deliver a copy of the Course Syllabus to each student electronically

6.11 3 days prior to each course start date Contractor shall provide onsite administrative support

6.11 3 days prior to each course start date Contractor is responsible for providing proofed and assembled binders for each student.

10.0 7 days prior to each course start date COR will approve establishment for "welcome reception"

10.0 3 days prior to each course start date Contractor shall ensure all necessary materials are on site

16.1 14 days after contract award Contractor shall submit QCP

16.7 10 business days after end date of each course Submit executive summary of

Student Critiques of Instructor Performance

17.1 21 days prior to each course start date Contractor shall submit pass/access security clearance

16.0 QUALITY CONTROL/QUALITY ASSURANCE

16.1 The Government will monitor the Contractor's performance under this contract using the evaluation procedures identified in paragraphs 16.6 and 16.7.

16.2 The COR reserves the right to monitor class activities in or out of session to ensure Instructor and AMP student actions remain professional and in accordance with the terms and conditions of the contract and this PWS.

16.3 The Government’s Quality Assurance Surveillance Plan (QASP) will be used to assess and provide insight into whether the Contractor is performing to the standards defined in this PWS. The Contractor’s performance will be formally assessed at least annually and documented as part of the annual past performance evaluation. Less formal quality assurance may be conducted more frequently at the discretion of the COR and primarily for the purpose of ensuring proper Contractor understanding and/or to identify required process improvements. The Government will use the following methods, but is not limited to, to determine Contractor performance: Random inspection, student feedback, Contractor self-reporting, stakeholder complaints, and contract data.

16.4 Performance Evaluation Meetings. The Contractor shall meet with the COR at the end of each course to discuss content flow, instruction, and overall course execution. The minimum number of these meetings is 4 per year. In addition, either party to this contract may call for a meeting at any point during the performance of this contract. Meetings after each course shall be conducted via phone/video conference unless otherwise arranged by either the Contractor or the COR. If meeting is to occur in person, the Contractor shall be responsible for travel costs associated. In addition, an in-person meeting shall occur once each year to discuss overall program support with NSCS Command Leadership, for continuity purposes and to discuss any items of concern deemed necessary by either the Contractor or Government. This meeting shall be conducted prior to execution of any courses for that year’s course schedule Travel expenses associated to this in person meeting shall be covered by the Contractor.

16.5 Course Content and Instructor Evaluations. After completion of each course, the Government will review and evaluate student critiques of the Contractor's course content and presentation under this contract using a standard rating scale of 1 (poor) to 5 (outstanding). Evaluations will be made for all courses, unless waived by the COR. Students will be requested to complete course content evaluations. Evaluations will be distributed and collected by the COR or other designated Government representative. Copies of all evaluation forms will be provided by the COR to the Contractor at the end of each course. After analysis of student critiques, the Government and Contractor will jointly review the results to determine any changes in the course material and/or course syllabus required prior to the next course offering. An average score of 4 or higher will be considered “Satisfactory”. The result of any evaluation methods used by the Contractor to solicit student feedback shall be shared with the COR no later than 14 calendar days after course completion. Results shall be presented in an easily readable format and will provide analysis of data and written feedback.

16.6 See Attachment section for the QASP table.

17.0 SECURITY

17.1 Defense Biometric Identification System (DBIDS).

The Defense Biometric Identification System (DBIDS) is a DoW-owned and operated system developed by Defense Manpower Data Center as a force protection program to manage personnel identity and access at DoW installations.

DBIDS is a network database system designed to easily verify access authorization of personnel entering military installations by using barcodes and fingerprint biometric identifications.

To obtain base access, an individual needs to acquire DoW sponsorship, have a thorough identity check, be properly vetted, and have a legitimate reason for base access. Identity checks require a passport or a Real ID Act-compliant state driver's license. Vetting occurs when the individual's background and ID are compared against authoritative criminal justice databases, and the individual has a letter or official document from the sponsoring organization which articulates the reason for access. When the above criteria are satisfactorily met, DBIDs credentials are issued.

For more information https://www.cnic.navy.mil/Operations-and-Management/Base-Support/DBIDS/

17.2 Pass/Access Security Clearances to Government Facility. The COR will act as the Contractor’s point of contact for all base/installation access requests. The COR will issue to the Contractor (or designated/COR approved Contractor personnel) all requisite forms, applications and other documents needed to process government pass/access clearances requisite for entering government facilities. The Contractor is responsible for completing these forms and submitting them to the COR three (3) weeks before access is required. The Contractor shall agree to supply additional information when needed for the proper and complete Government Pass/Access Security processing. This processing shall be used to obtain Naval Station Newport base pass/access for classes conducted in Newport, RI, or other military or secure government locations agreeing to host the AMP training. Contractor personnel may be required to present identification. Within twenty-four (24) hours, Contractors and all Contractor personnel who no longer perform services under the terms and conditions of the contract shall be required to return all tangible passes/accesses (i.e., keys, Identifications, badges, etc.,) to the COR or Designated Government Representative (DGR) and upon direction of the COR/DGR, shall immediately destroy all paper passes in a manner proscribed.

17.3 Physical Security. All Government equipment and furnishings entrusted to the Contractor for use, remains the property of the United States Government. The Contractor shall implement security/protective measures to ensure that equipment and furnishings shall not be susceptible to theft either from external or internal sources and shall ensure the material is not damaged while in his/her possession or while under his/her control. The Contractor is liable for financial losses to the Government resulting from negligence, fraud, waste, and abuse by the Contractor and/or the Contractor's personnel. The COR will act as the property administrator. All damage to Government property shall be reported to the COR immediately upon discovery.

17.4 Information Security. All information promulgated, generated, or discussed within and in support of course execution shall be UNLCASSIFIED in nature and will be treated as such appropriately. Any information designated to be of higher classification shall not be used in support of course content.

18.0 ON-SITE CONSIDERATIONS

18.1 Times of Performance. The hours of performance are specified in Paragraph 6.11. Holidays are defined as:

New Year's Day, Martin Luther King Day, President's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. Those holidays falling on a weekend will be observed on the days specified for federal employees. Occasionally, special holidays may occur during a period https://www.cnic.navy.mil/Operations-and-Management/Base-Support/DBIDS/ in which a class is scheduled, and the Contractor employees will be expected to continue with the course unless specifically excused by the COR prior to course commencement.

18.2 Travel and Expenses. The course is Firm Fixed Price, and the unit price for each class shall include all the Contractor’s travel expenses. The Contractor shall arrange for his/her own travel, car rental, lodging, meals, and incidental travel expenses. The Contractor shall be responsible for all personal and personnel expenses incurred resulting from the performance of the contract requirements. The Contractor will be solely responsible for all travel expenses for Contractor’s invited instructors and speakers.

19.0 SAFETY REQUIREMENTS

19.1 Safety and Health. The Contractor shall maintain safety and health standards consistent with requirements of the Occupational Safety and Health Act (OSHA) and other requirements as set out in this contract. The Contractor shall comply with prescribed accident prevention and fire protection requirements of the DoN and DoW. The Government will have the right to conduct investigations of all mishaps that occur as a result of Contractor's operations in which there is reportable damage to Government furnished property or equipment, or occupational injury or illness to Government and Contractor personnel.

19.2 Accident Reporting. The Contractor shall maintain accurate records and shall report to the Contracting Officer in the manner and on the forms prescribed by the Contracting Officer, exposure data and all accidents resulting in death, trauma, or occupational disease to any Contractor personnel.

20.0 SERVICES AND EQUIPMENT REQUIREMENTS

20.1 Office and Training Aid Equipment. Should the need arise, access to computers and printers at NSCS can be provided via the COR. Contractor personnel may request use of computers and printers to facilitate execution of the course (e.g. limited printing of course documents); the COR will determine scope of services available. The Contractor will not be given accounts to access the computers within NSCS; the COR will facilitate access as required.

20.2 Instructional Media Material (IMM). Presentation of course material shall be via Contractor furnished laptop or tablet computer. All other IMM noted as examples in paragraph 21.0 will be provided by the Government at no additional cost to the Contractor for use during the course’s execution. All Government Furnished Equipment (GFE) will be returned to the Government at the conclusion of each course convening.

21.0 GOVERNMENT-FURNISHED EQUIPMENT (GFE)

21.1 The Government will provide without cost, the facilities, utilities, and equipment required to present the AMP course at NSCS and alternate sites. For example: The classrooms, tables, chairs, audio-visual equipment, projectors, lights, screens, etc.

21.2 Use of GFE. The Government facilities, utilities and equipment provided by the Government shall be used by the Contractor only for performance of work under the terms of this contract. The Contractor is responsible to immediately report to the COR any facilities, furnishings or equipment problems for resolution. All lectures will be conducted at Government facilities unless cleared by the COR.

21.3 Utilities. Utilities provided will include HVAC, water and electricity. The Contractor shall follow all conservation requirements.

21.4 Real Property Maintenance. The Government will provide local janitorial, refuse, insect and rodent control services.

21.5 Government Specific Duties. The Government will be responsible for the following duties:

a) Solicit Navy and other military/DoW commands for potential student pools in an effort to maximize class sizes (max. 35 students).

b) Gather and disseminate required administrative information for prospective AMP student enrollment.

c) Coordinate submission of funding documents from each prospective students’ comptrollers to KO at

NAVSUP FLC Norfolk.

d) Serve as the Wide Area Work Flow (WAWF) acceptor.

e) Create and submit security list of students for base access if necessary.

f) Input student course completion information into Navy CeTARS system, so that student receives

American Council on Education (ACE) accreditation through the Joint Services Transcript data base.

22.0 CONTRACTOR GENERAL INFORMATION

22.1 Office of the Contractor. The Contractor shall maintain an office and/or a point-of-contact, so that the Contractor may be reached during all normal Government workdays/hours. The Contractor shall list their telephone number and email address. The Contractor shall notify the COR in writing of the principal office mailing address of the Contractor and telephone number and his/her normal working hours within ten business days after award of this contract and immediately thereafter in the event of a change to the address.

22.2 Responsibility for Loss or Damage to Employee's Property. The Contractor is responsible for taking actions necessary to protect his/her supplies, materials, and equipment and the personal property of Contractor employees.

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