RFQ N0018926QW008 Questions and Answers.docx

Solicitation: N0018926QW008 Question 1: Medical Provider Credentials - For purposes of proposal evaluation, is the Government seeking a specific mix of medical specialties (e.g., occupational medicine, psychiatry, psychology), or is it acceptable for the contractor to propose providers on a case-by-case basis aligned to the diagnosis associated with each reasonable accommodation request?

Answer: The contractor maintains the flexibility to propose providers on a case-by-case basis.

Question 2: Telehealth Platform Requirements- Are there any specific Government-approved telehealth platforms or security standards (beyond general HIPAA and DoD privacy requirements) that must be used for virtual consultations?

Answer: None. NAVSUP is open to utilizing platforms the vendor has access to. If it keeps man-hour usage to a minimum.

Question 3: Geographic Coverage- For CONUS in-person consultations, does the Government anticipate concentration in specific geographic regions, or should contractors assume nationwide coverage capability for pricing and staffing purposes?

Answer: The regions with the higher level of concentration are Norfolk VA, Philadelphia PA, Mechanicsburg PA, Jacksonville FL, Puget Sound WA, San Diego CA. However, the vendor will be permitted to utilize tele-health for any geographic region that is outside a reasonable distance.

Question 4: Monthly Status Report (MSR) - Is there an existing NAVSUP template or preferred format for the Monthly Status Report, or should contractors propose a format consistent with the requirements outlined in Section 6.0 of the PWS?

Answer: NAVSUP EEO will accept a product from the vendor or we can provide one at a later date.

Question 5: Transition / Onboarding Period - Following contract award, does the Government anticipate issuing task orders immediately at the start of the ordering period (09 February 2026), or is there an expected ramp-up period prior to the first medical review requests?

Answer: We are anticipating task orders immediately with also allowing the vendor a ramp-up period and more dedicated time with the EEO staff to work out any concerns and streamline the process.

Question 6: Incumbent Information - Is this a new requirement, or is there a current incumbent contractor or individual performing these services? If so, is the work currently being performed under a similar scope?

Answer: This is a new requirement.

Question 7: Given the reviews are on an as needed basis, can the work be done after hours? (PWS Reference: page 2, section 3.1) Answer: Yes, vendors may work any hours they deem necessary as long as the employee meetings are held during NAVSUP business hours that the employee currently works.

Question 8: Some of our RA Specialists w/ the medical knowledge are EEO experts who also have legal background. Is that mix of experience acceptable to Navy? (PWS Reference: page 3, section 5, #2) Answer: No, we are looking for professional medical staff to assist with disability analysis along with coming up with possible accommodations.

Question 9: Is the certification referenced in the PWS a medical or EEO preferred certification? (PWS Reference: page 3, section 5, #4)

Answer: NAVSUP EEO office is looking for medical staff that will be assisting the EEO staff that is already in place.

Question 10: Who is responsible for conducting a physical examination? (PWS Reference: page 4, section 5.1.3)

Answer: We are looking for a vendor that can provide medical staff at the multiple locations to have a disabilities analysis done whether in person or in telehealth format.

Question 11: Since deliverable will be uploaded to DoD SAFE, please confirm that our team will have CAC cards? (PWS Reference: page 5, section 6)

Answer: CAC cards are not needed for DoD safe anyone with an e-mail can send stuff to and from via DoD safe Dropbox.

Question 12: Will monthly meetings between offeror and EEO office be held virtually or in person? (PWS Reference: page 6, section 6.2)

Answer: The monthly meetings will be conducted virtually through teams or zoom. The EEO office will conduct an in person meet and greet for the first one to ensure the vendor and the EEO office from NAVSUP is aligned.

Question 13: Does the Navy prefer that the Project Manager is on our corporate team or one of the team conducting the reviews? (PWS Reference: page 7, section 7.2.1.3.1)

Answer: Project managers can either be with the corporate team or with the medical team conducting the reviews that is up to the vendor's decision as long as they can provide up to date and current information that is needed. The NAVSUP office does not need any EEO staffing or assistance with this contract.

Question 14: Are offerors required to hold a facility clearance?

Answer: No access to military installations will be required as NAVSUP employees will either travel to a network provider under the vendor or it will be conducted with telehealth appointments.