WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

Solicitation/Contract Form Continuation

Mail Distribution and Management Services For NSA Crane

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

1 SCOPE

The contractor shall provide all labor, supplies, materials, equipment, transportation, supervision, and management, unless otherwise specified to sort, receive and distribute all incoming and outgoing mail at Naval Support Activity (NSA) Crane, Crane, Indiana. Contractor shall provide all mail services in accordance with this PWS and all applicable documents listed in paragraph 2 below. Contractor shall be responsible for metering outgoing official mail, maintaining appropriate files and accurate records for tracking services (USPS/UPS/FEDEX), accountable mail, receiving and preparing for distribution all USPS, UPS and FEDEX shipments to enable proper tracking and accounting to FLCN Site Great Lakes for all mail services. Contractor shall provide required reports to FLCN Site Great Lakes and higher headquarters IAW instructions below. Contractor shall be required to submit information as necessary and be capable of data entry using MS Word, MS Excel and various Web Based applications as a minimum. Contractor shall be required to maintain a directory type database of tenants, personnel, buildings and codes and provide directory service for returned mail. Suspect mail shall be segregated with immediate notification to the Mail Manager and Security Dispatch Office. Incoming mail is to be sorted for distribution to all tenant commands, departments and divisions within NSA Crane’s boundaries IAW delivery procedures outlined within this PWS.

2 APPLICABLE DOCUMENTS

Unless otherwise specified, the following documents shall be the latest revision/series to include Department of Defense (DoD), Secretary of the Navy Instructions (SECNAV), Naval Operations Instructions (OPNAV), Naval Sea Systems Command (NAVSEA), United States Postal Service (USPS), and General Services Administration

(GSA).

- DoD “Military Postal Procedures Manual (MPM)”

- DoDI 4525.09 “Military Postal Service (MPS)”

- DoD 5220.22-M “National Industrial Security Program Operating Manual”

- SECNAVINST 5510.36 “Department of the Navy (DON) Information Security Program (ISP) Instruction”

- OPNAVINST 5112.6 “Navy Postal Instructions”

- NAVSEA FORM 5510/15 “Special Access Determination. Employment Information Form

- NAVSUPINST 5112.1 “Postal Management Procedures”

- USPS DMM “Domestic Mail Manual”

- USPS IMM “International Mail Manual

- USPS Poster 84

- USPS Publication 542 “Understanding Private Express Statutes”

- GSA “Mail Center Security Guide – Fourth Edition”

3 REQUIREMENTS

3.1 GENERAL

3.1.1 GOVERNMENT FURNISHED PROPERTY AND SERVICES

a. The Government will provide the contractor the use of two parking spaces near the postal office for the

N0018926QL144

exclusive use of the contractor mail vehicles. Three spaces shall be provided as necessary to meet surges in mail requirements.

b. The Government shall provide the following list of facilities and equipment to be used by the contractor:

(1) Staging Area – The government shall provide a staging area (Postal building 6) at which the contractor shall locate the Official Mail/Postal Operations and Mail Delivery Office (Central Mail Room).

(2) Telephone – The Government shall provide two telephone number restricted to on-center use for the Official Mail/Postal Operations (henceforth, for simplicity, shall be called Postal Operations) and Mail Delivery business. A phone line that can accommodate commercial long distance service is available at the contractor’s expense.

(3) Utilities – Sewer, water and electricity shall be made available in the Official Mail Operations building at the assigned staging area.

(4) Computer/Printer – Two PC and associated printer shall be provided to operate on the Navy Marine Corp Internet (NMCI) network.

(5) Mail tracking applications. Pitney Bowes (PB) Send Pro 360 metering system is used to track all shipments requiring tracking services processed within PB Send Pro 360 of materials dispatched using USPS, UPS or

FEDEX.

(6) Supplies – Copy paper and printer supplies (cartridges etc.) shall be supplied as required.

(7) GSA approved safe for Registered mail storage.

(8) Keys shall be provided to the locks at building 6 for contractor use control.

(9) Fire extinguisher shall be provided at building 6 for contractor use and control.

(10) Pitney Bowes Send Pro 360 equipment and software system.

(11) One copier.

(12) One dolley.

(13) Furniture – Two desks; five chairs; two file cabinets; three sorting racks; one metal shelf unit; two sorting tables; two metal 2-door cabinets.

3.1.2 CONTRACTOR FURNISHED ITEMS

Except for items listed in Paragraph 3.1.1 above, the contractor shall provide all equipment, materials and services to perform the requirements of this contract.

3.1.3 VEHICLE REQUIREMENTS

Contractor vehicles used for mail delivery shall be clean, reliable, and able to provide delivery services in all weather conditions. These vehicles shall be of sufficient size and capability to haul all mail and parcels included in the contract’s performance requirements per route, per delivery.

All Contractor vehicles operated on base shall meet all safety equipment requirements of the Department of Transportation, Indiana State Law, and the regulations of NSA Crane. All vehicles shall be subject to citation for violations and unacceptable vehicles shall be removed from the Activity. The exterior of all vehicles shall have a company logo affixed, be maintained in a clean manner and possess all original equipment or original manufactured parts and equipment.

The purchase and use of radios are prohibited unless their use is requested through the NSA Crane Base Communications Office and approved by appropriate NSA Crane approval authority under the “HERO” program.

Absolutely no radios shall be used prior to receipt of approval. Accidental detonation of explosives could occur.

Cell Phone usage has the same requirements as Radios in paragraph above.

Contractor vehicles may be refueled on station at the Navy Exchange gas station as long as this is permitted.

All motors shall be turned off before refueling.

Contractor shall not bring gasoline containers on base to use for refueling.

Each contractor-provided vehicle shall show the contractor’s name so that it is clearly visible and shall at all times display a valid state license plate and safety inspection sticker, if applicable. Contractor vehicles operated on Government property shall be maintained in good condition to include regular preventative maintenance.

Contractor vehicles shall be made available to the COR for inspection at any time unless the vehicle is engaged in rounds or delivery. Documentation of maintenance and repairs made to the vehicles shall also be made available to the

COR.

Any discrepancies noted by the COR shall be immediately fixed. If the vehicle is to be taken out of service, the contractor must provide a replacement vehicle within one hour from the time the COR provides after inspection.

Any delays of more than 3 hours will constitute a 10% fee charged to the contractor. The fee is 10% of the base year plus all options executed.

3.1.4 PERMITS

The Contractor shall, without additional expense to the government, obtain all appointments, licenses, and permits required for the performance of work. The contractor shall comply with all applicable federal, state, and local laws.

Evidence of such permits and licenses shall be provided to the Contracting Officer before work commences.

3.1.5 REQUIRED INSURANCE

a. The contractor shall procure and maintain during the entire period of performance under this contract the following minimum insurance coverage.

(1) Comprehensive General Liability: $500,000 per occurrence.

(2) Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damages.

(3) Workmen’s Compensation: As required by Federal and State Worker’s Compensation and Occupational Disease Statutes.

(4) Employer’s liability coverage: $100,000 except in states where private carriers may not write worker’s compensation.

(5) Others as required by state law.

b. Prior to commencement of work, the Contractor shall furnish to the Contracting Officer a certificate or written statement of the above required insurance. The policies evidencing the required insurance shall conform to the requirements of the INSURANCE-WORK ON A GOVERNMENT INSTALLATION clause.

c. The Contractor agrees to insert the substance of the clause (b. above), including this paragraph c., in all subcontracts hereunder.

3.1.6 CONTRACTOR PERSONNEL

a. Personnel handling USPS Registered Mail, FedEx or UPS articles that could potentially contain classified material up to including Secret shall have a secret security clearance.

b. All personnel shall possess a valid Indiana Driver’s License.

c. All personnel shall present themselves in a good, clean appearance and shall be dressed appropriately (no see through blouses, tank tops, short shorts, etc.) to perform the mission.

d. Smoking on NSA Crane shall be in accordance with current policy. Smoking is allowed in designated areas only. Smoking is not allowed in vehicles at any time.

e. Seat belts shall be worn when vehicles are in motion.

f. The contractor and his/her employees shall become acquainted with and obey all applicable Government regulations in the performance of their duties.

g. The contractor shall ensure employees know what to do in case of a fire. The contractor shall observe all requirements for handling and storage of combustible supplies, materials, waste and trash. Contractor employees operating critical equipment shall be trained to properly respond during a fire alarm or fire in accordance with appropriate instructions.

h. No smoking or open flames (burning) shall be permitted without prior approval of NSA Crane Fire Department. The contractor shall submit a memorandum to NSA Crane via the Contracting Officer to request a smoking or open flame permit.

i. The contractor shall comply with all applicable environmental protection requirements. The contractor shall comply with federal, state and local laws and with the regulations and standards regarding environmental pollution.

All environmental protection matters shall be coordinated with the Contracting Officer. Inspection of any of the facilities operated by the contractor may be accomplished by the Activity Environmental Protection Coordinator, or authorized officials on a no-notice basis during normal working hours. The contractor shall also clean up any oil spills that result from the contractor’s operations at the contractor’s expense. The contractor shall comply with the instructions of the Navy Medical Department with respect to avoidance of conditions which create a nuisance or which may be hazardous to the health of military or civilian personnel.

j. Contractor shall not dispose of trash or debris in Government dumpsters.

k. The contractor shall provide to the Contracting Officer, the name or names of the responsible supervisory person or persons authorized to act for the contractor.

l. The Contractor shall furnish sufficient personnel to perform all work specified within the contract.

m. Contractor employees shall conduct themselves in a proper, efficient, courteous, and businesslike manner.

n. The contractor shall remove from the site any individual whose continued employment is deemed by the Contracting Officer to be contrary to the public interest or inconsistent with the best interests of National Security.

o. No employee or representative of the contractor shall be admitted to NSA Crane unless he or she completes and signs NAVSEA 5510/15 form.

p. All contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, patch, or employer’s identification in a prominent place and clearly visible. Employee identification shall not be substituted for Activity required passes or badges.

3.1.7 PHASE-IN OF CONTRACTOR’S EMPLOYEES (TRAINING PERIOD)

a. Prior to the contract start date, the contractor’s employees shall be given a three-working-day training and indoctrination period by the incumbent contractor. The indoctrination shall consist of all postal operations, sorting mail, and riding in the mail route vehicles to get acquainted with the Activity’s roads, buildings, and work areas.

b. The incumbent contractor’s performance and cooperation during this indoctrination is a part of the existing contract with the Government and the contractor, therefore, shall not charge the new contractor nor the Government for his/her cooperation or inconvenience during this period. The “new” contractor shall be responsible for all of his/her expenses or compensation requirements incurred as a result of his/her employees’ participation in this indoctrination period.

c. The indoctrination period shall be arranged by the incoming contractor with the Contracting Officer, who shall, in turn, make the necessary arrangements with the incumbent contractor.

3.1.8 PHASE-IN OF FOLLOW-ON CONTRACTOR

a. Prior to the contract completion date if the contractor is not the successor contractor, the contractor shall provide on-the-job-training consisting of three-working-days training and indoctrination for the employees of the new contractor. The indoctrination shall consist of postal operations, sorting mail, and riding in the mail route vehicles to get acquainted with NSA Crane’s roads, buildings, and work areas.

b. The incumbent contractor’s performance and cooperation during this indoctrination period is a part of this contract and, therefore, shall not charge the new contractor or the Government for his /her cooperation or inconvenience during this period. The “new” contractor shall be responsible for all of the “new” contractor’s expenses or compensation requirements incurred as a result of his/her employees’ participation in this indoctrination period.

c. The indoctrination period shall be arranged by the incoming contractor with the Contracting Officer, who shall, in turn, make the necessary arrangements with the incumbent contractor.

3.1.9 SAFETY REQUIREMENTS AND REPORTS

a. All work shall be conducted in a safe manner and shall comply with base regulations. The Government shall not provide safety equipment to the contractor.

b. Prior to commencing work, the contractor shall meet in conference with the Contracting Officer to discuss and develop mutual understandings relative to the administration of the Safety Program.

c. The contractor’s workspace may be inspected periodically for OSHA and Navy compliance. The contractor shall provide assistance to the Safety Office escort and the federal or state OSHA inspector if a complaint is filed.

Any fines levied on the contractor by federal or state OSHA offices due to safety/health violations shall be paid promptly by the contractor.

d. The contractor shall report to the Contracting Officer in the manner and on the forms prescribed, exposure dates and all accidents resulting in death, trauma, or occupational disease. All accidents must be reported to the Contracting Officer within 24 hours of their occurrence. “After hours” accidents shall be reported to building 10 Security Office 812-854-3300.

e. The contractor shall submit to the Contracting Officer a full report of damage to Government property and/or equipment by contractor employees. All damage reports shall be submitted to the Contracting Officer within 24 hours of the occurrence. “After hours” accidents shall be reported to building 10 Security Office 812-854-3300.

f. Only emergency medical care is available in Government facilities to contractor employees who suffer on-the-job injury or disease. Care shall be rendered on a humanitarian basis.

3.1.10 SECURITY REQUIREMENTS

a. The contractor shall comply with all NSA Crane security requirements. Upon the government’s request, the contractor shall submit the name and address of each employee hired for work on this contract and shall ensure all required forms and questionnaires are filled out and turned into the Security department.

b. All persons engaged in the work shall be subject to search of their person and vehicles at any time by the Government.

c. The contractor agrees to dismiss from work any individual whose continued employment is deemed to be contrary to the public interest or inconsistent with the best interest of the National Security, if, and when, requested by the Contracting Officer.

d. Contractor shall furnish the Security Officer a roster of personnel assigned at beginning of contract and shall furnish a new roster within 48 hours every time there is a personnel change.

e. The contractor shall have a facility clearance at the Secret level as specified in the Industrial Security Manual for Safeguarding Classified Information, DOD 5220.22M. Security clearance must be obtained prior to commencement of contract work.

f. Prior to commencing work, contract employees requiring a Secret clearance must be cleared by the Defense Industrial Security Clearance Office (DISCO). The clearance must further be certified by the Contractor to NSA Crane’s Security Manager, in as much as all local agency records, e.g., city, county, state must be clear of any derogatory background information which would reflect adversely upon the individual’s character, integrity and loyalty.

g. The National Industrial Security Manual, DOD 5220.22M shall govern facility and personnel security clearance. Manual may be obtained from the Superintendent of Documents, U.S. Government Printing Officer, Washington, D.C. 20401. DD Form 254 amplifies the National Industrial Security Manual Requirements.

h. Neither the Contractor or employees shall disclose nor cause to be disseminated any information concerning the operations of the activity which could result in or increase the likelihood of the possibility of a breach of the

Activity’s security or interrupt the continuity of its operations.

i. Disclosure of information relating to the services hereunder to any person not entitled to receive it, or failure to safeguard any classified information that may come to the contractor or any person under their control in connection with work under this contract, may subject the contractor, their agents or employees to criminal liability under 18 U.S.C., Sections 793 and 798.

j. All inquiries, comments, or complaints arising from any matter observed, experienced, or learned as a result of or in connection with the performance of this contract, the resolution of which may require the dissemination of official information, shall be directed to the NSA Crane OIC/COR.

k. Deviation from, or violations of, any of the provisions of this paragraph shall, in addition to all other criminal and civil remedies provided by law, subject the Contractor to immediate termination for default and/or the individuals involved to a withdrawal of the Government’s acceptance and approval of employment.

l. No information concerning events and occurrences at NSA Crane shall be given to the news media. Inquiries of this nature shall be referred to the Public Affairs Office.

3.1.11 PASSES AND BADGES

All contractor employees shall obtain the required employee badges. The contractor shall use the Contractor Verification System (CVS) to obtain employee passes per NSWCCRANEINST 5000.1 Contractor shall appoint and employee(s) to serve as the Contracting Company Representative(s) (CCR). CVS will be used for initial issuance, reissuance, and re-verification of Contractor CACs. Contractor shall submit to the NSA Crane badge facility a completed SF86 form and CVS Registration Request prior to the issuance of a badge. The Government shall issue badges without charge. Each employee shall wear the government-issued badge over the front of the outer clothing.

For NMCI access, the Contractor identifies a new employee and ensures new employee has the clearance required and starts a SAAR form. New employees must do IA training online. Contractor submits completed SAAR pages 1, 2, 3 and supplemental form and employee IA certificate to Admin Officer. Contractor sends completed CVS to NSA Crane CVS Coordinator. Admin Officer notifies contractor that navy.mil account has been established.

Contractor contacts NMCI Help Desk to activate CAC account. Contractor makes appointment with CAC office and gets new employee a CAC card. Contractor makes appointment with IT branch at Bldg. 3173 to activate Crane access.

For non-NMCI access, the Contractor will be using the Navy Commercial Access Control System (N-CACS) Program. Questions about RAPIDGate enrollment should be addressed to info@rapidgate.com with the subject line RE: RAPIDGate Enrollment. The contractor shall be responsible for ensuring that all identification badges issued to the contractor personnel are returned to the appropriate government security personnel following the completion of the task order, relocations or termination of the employee possessing the badge, or upon request by the Contracting Officer.

3.1.12 ACCESS TO BUILDINGS

It shall be the contractor’s responsibility, through the COR, to obtain access to buildings and facilities and arrange for them to be opened and closed. The contractor shall be responsible for the cost of replacing any keys that are furnished to and lost by his/her employees. If the Contracting Officer determines that the contractor’s employees must replace a lock because of the loss of a key, the Contractor shall pay the cost of that replacement. Similarly, the contractor shall pay the cost of changing a combination if the Contracting Officer has reasonable cause to believe that the combination has been compromised.

3.2 DETAIL TASKS

3.2.1 PROCESSING OF INCOMING MAIL

a. All incoming mail received from the USPS shall be sorted for distribution to all tenant commands, departments and divisions within NSA Crane’s boundaries IAW NAVSUP FLC Norfolk Online Postal Operations Metrics Application located https://play.apps.appsplatform.us/play/e/default-e3333e00-c877-4b87-b6ad-45e942de1750/a/7f643444-63e4-46fc-b451-d065feee2e22?tenantId=e3333e00-c877-4b87-b6ad- 45e942de1750&hint=f65cb738-8434-4a34-b9ee-76d704bb5ebb&sourcetime=1753893720499

b. Process all incoming registered, certified and insured mail IAW USPS regulations, DoD MPM and OPNAVINST 5112.6 (series).

c. Control all Registered mail that could potentially include classified contents IAW SECNAVINST 5510.36.

d. Process all “Anonymous” incoming mail as “suspect” if it doesn’t have a name, code, building, is leaking, smells or otherwise doesn’t seem to be normal (refer to USPS Poster 84).

• Stay calm and sit mail article down;

• Do not shake or empty contents;

• Do not attempt to clean up if an unknown substance spills;

• Cover article with bomb blanket; if none are accessible, use a trash bag;

• Leave article in location;

• Notify other employees in the immediate area of potential suspicious mail;

• Turn off HVAC, fans, heaters, etc., if applicable;

• Notify SUPERVISOR to announce ‘Suspicious Item’ warning on intercom where applicable;

• Notify the Security Office at 812-854-3300, the COR and the OMM immediately

• Wash hands with soap and water as soon as possible if not wearing protective gloves at the time;

• Remove any contaminated protective gear and place in plastic bag;

• Leave in contamination area;

• Put on protective gear (i.e., masks and gloves) if not already wearing, and

• Isolate mail and evacuate area. Alert any other building occupants.

e. If an envelope is opened in the Central Mail Room and it contains a check, the contractor will log its receipt and get a signature for it when it is delivered. This applies to checks made out to individuals or government organizations. Notify the Comptroller’s office and the OMM for guidance when the recipient of the check can’t be identified.

3.2.2 PROCESSING OUTGOING MAIL

a. Pick up of all Official outgoing mail will be as deliveries are made IAW routine delivery schedules.

b. Process all outgoing mail in accordance with DoD MPM and OPNAVINST 5112.6, and applicable Pitney Bowes Send Pro 360 Job Aids. Ensure each transaction is processed using the appropriate customer account code. Outgoing materials shipped will be processed on PB Send Pro 360 system, shipping using the lowest economical cost that meets the requirements of the supported customer. The Government will provide the PB Send Pro 360 system at the Central Mail Room in Bldg. 6.

(1) Ensure proper postage and shipping label is affixed to all outgoing Official Mail.

(2) Ensure outgoing metered charges are assigned to the proper account.

c. Provide outgoing USPS mail to the U. S. Postal Office. Provide FEDEX and UPS shipments to designated carrier.

d. Process accountable USPS registered, certified and insured mail IAW USPS Regulations, DoD MPM, and OPNAVINST 5112.6 (series).

(1) Ensure documentation is properly completed and retained for any customer requesting expedited services or tracking. (6 Months).

(2) Maintain documentation for signature control for outgoing registered mail. (2 Years).

e. Accept Official mail items to be sent via expedited services (USPS Express/FEDEX/UPS), verify the accuracy and/or assist in the preparation of the shipping documentation, and maintain a record of outgoing shipments. Review status of outgoing shipments when requested.

f. The Central Mail Room shall consolidate mail for the organizations to the maximum extent possible to provide a cost savings to the organizations when postage is affixed to the outgoing mail.

3.2.3 PICK-UP AND DELIVERY OF NUMEROUS PARCELS

a. Frequently, it shall be necessary for contractor personnel to pick-up or deliver large quantities of “packages” as a result of, for example, unusually large and numerous solicitation packages from Bldg. 64 Supply, Bldg.

NAVFAC, or Bldg. 6 incoming mail. These packages shall be within the U.S. Postal size and weight limitations and historically have numbered as many as 50 at a single pick-up location. Frequency is usually limited to not more than twice a week except during the months of August and September when occurrences are more frequent.

b. This pick-up and delivery of “numerous parcels” is a part of the routine mail contract performance and may be accomplished in conjunction with regular mail routes when feasible. Contractor should note that loading a delivery vehicle in such a manner that obstructs driver’s vision is prohibited. Overloading a vehicle which results in damage to the parcel contents or to the packaging (such as tearing, excessive wrinkling, or mutilating) is also prohibited.

3.2.4 EXPEDITED MAIL DELIVERIES

a. The Government sends and receives numerous USPS Express Mail, UPS and FEDEX articles each month and shall be referred to as Expedited Services mail.

b. Outgoing Expedited Service items (USPS Express/UPS/FEDEX) items shall be delivered to Bldg. 6 not later than at the end of the run on the day in which the “Expedited Service” item was picked-up.

c. Incoming “Expedited Services Mail” items shall be delivered to the intended recipient expeditiously after receipt at Bldg. 6.

d. “Expedited Service” request items prepared by all serviced customers shall be delivered to Bldg. 6 expeditiously in order to be processed for same-day dispatch not later than 2:45 p.m.

e. Contractor shall be required to deliver all expedited services articles (USPS Express Mail; UPS and FedEx) expeditiously. Any article arriving at Bldg. 6 after 3:45 pm shall be delivered the following business day.

f. This pick-up and delivery of “Expedited Services items” is a part of the routine mail contract performance and may be accomplished in conjunction with regular mail routes.

3.2.5 MAIL ROUTE SERVICES

a. The contractor shall provide delivery and collection services of all serviced activities. The routes are divided into two separate geographical parts of the base. Each route shall be performed only once each Monday, Wednesday and Friday – spaced such as to provide balanced deliveries and collections, i.e., routes shall commence at Bldg. 6 at 08:00 a.m. and shall include the delivery points listed in the NAVSUP FLC Norfolk Online Postal Operations Metrics Application located https://play.apps.appsplatform.us/play/e/default-e3333e00-c877-4b87-b6ad-45e942de1750/a/7f643444-63e4-46fc-b451-d065feee2e22?tenantId=e3333e00-c877-4b87-b6ad-45e942de1750&hint=f65cb738-8434-4a34-b9ee-76d704bb5ebb&sourcetime=1753893720499 Mail routes shall not be changed without prior approval from the COR.

b. Types of mail handled include first class; priority; registered; expedited services; certified; insured;

periodical, bulk rate and internal guard mail.

c. Registered mail includes only first-class and priority mail that requires an audit trail of signature receipts by all handlers and is the most secure means of mailing articles. The contractor shall safeguard all mailed and expedited carrier services packages until delivered to the intended recipient with special regard to USPS Registered Mail.

d. Expedited Service mail includes any mail or parcels for which an expedited service (USPS Express, UPS, FEDEX) is required for tracking or expedited transportation. USPS articles cannot exceed a weight of 70 pounds and/or 108 inches in length and girth combined.

e. Certified mail is a tracking service used via USPS first-class mail providing a receipt for the sender and offers a record of delivery at the office of delivery for two years. It travels along with ordinary mail and has no in-transit visibility within the USPS pipeline.

f. Guard mail is mail dispatched to, from, or between, functions, buildings, or departments within NSA Crane and all Tenants by use of specially designed U.S. Government envelopes. These envelopes may also contain USPS mail. Guard mail may also include parcels that are too large to fit into actual guard mail envelopes.

g. All routes begin and end at Bldg. 6, NSA Crane’s Central mailroom. Contractor personnel shall pick-up all items of mail received from the U. S. Post Office. These mail items shall be sorted into the appropriate route by geographic run. Contractor shall deliver this mail on Monday, Wednesday and Friday to all the specified stops as identified in the NAVSUP FLC Norfolk Online Postal Operations Metrics Application located https://play.

apps.appsplatform.us/play/e/default-e3333e00-c877-4b87-b6ad-45e942de1750/a/7f643444-63e4-46fc-b451-d065feee2e22?tenantId=e3333e00-c877-4b87-b6ad-45e942de1750&hint=f65cb738-8434-4a34-b9ee- 76d704bb5ebb&sourcetime=1753893720499 . Some buildings will have outside drops while others will have inside drops. Some buildings will also have multiple drops.

h. All available “outgoing” official mail shall be collected at the same time deliveries are made.

i. The contractor shall sort the picked-up items immediately according to mail stops.

(1) Mail items destined for stops later in the run that is in process shall be delivered the next scheduled delivery day.

(2) Mail items destined for stops that occurred earlier in the run that is in process shall be delivered during the next scheduled delivery day of the route.

(3) Mail items that have destinations that are not on the respective route shall be transferred to the other route no later than the end of the run and sorted according to scheduled mail stops. Those mail items shall be delivered during the next run of the applicable route.

j. The conclusion of each run, shall be at Bldg. 6 (Central mailroom). Collected mail shall be sorted and transferred between mail routes for delivery on the next available scheduled run to the appropriate locations.

(1) The driver shall return to Bldg. 6 after each run to deposit any mail requiring processing for postage.

(2) Mail shall not be left in vehicles overnight.

3.2.6 CONTRACT DATA REQUIREMENTS

As part of this contract’s requirements, the contractor shall submit to the Contracting Officer, all required submittals, schedules, and clearances as identified and on the dates specified in the PWS.

3.2.7 WORK SCHEDULE

Contractor shall submit to the Contracting Officer the tentative schedule for the entire performance requirements of the contract not later than 15 days after award of the contract. Schedule shall not be deviated from without prior approval from the Contracting Officer.

3.2.8 QUALITY CONTROL PROGRAM

The contractor shall develop effective procedures and a quality control program to assure requirements of the contract are provided as specified in all pertinent DOD Manuals, USPS Manuals, Navy Manuals and Instructions.

The contractor shall establish procedures and guidelines to ensure end products meet the stipulated quality requirements. The program shall include the methods for identifying and preventing deficiencies and the corrective action to be taken. A copy of the contractor’s Quality Control Program shall be provided to the COR on contract start date and as changes occur. This document shall be made available to the government during the term of the contract.

3.2.9 QUALITY ASSURANCE

a. The government will monitor contractor performance IAW the guidelines provided in all pertinent Mail Manuals, USPS Manuals and this PWS and using the quality assurance procedures outlined in the Quality Assurance Surveillance plan (QASP) and QASP Matrix.

b. The contract manager shall meet weekly with the COR to evaluate the quality assurance during the first three months of the contract. After that, meetings will be held as required to resolve any discrepancies or problems arising during the contract period. Problems that can’t be resolved at the local level will be elevated to the Contracting Officer, COR and contract manager to resolve.

c. Validated, factual written complaints as a result of technical or professional errors or inaccuracies in performing the requirements set forth in the PWS will not exceed ten (10) in any ninety day period.

3.2.10 DATA DELIVERABLES

The contractor shall prepare daily mail volume and financial reports. These reports shall be prepared using the NAVSUP FLC Norfolk Online Postal Operations Metrics Application located https://play.apps.appsplatform.us /play/e/default-e3333e00-c877-4b87-b6ad-45e942de1750/a/7f643444-63e4-46fc-b451-d065feee2e22?

tenantId=e3333e00-c877-4b87-b6ad-45e942de1750&hint=f65cb738-8434-4a34-b9ee- 76d704bb5ebb&sourcetime=1753893720499 and Pitney Bowes Send-Pro 360 for daily financial expenditures unless otherwise directed by OMM.

Contractor Unclassified Access to Federally Controlled Facilities, Sensitive Information, Information Technology (IT) Systems or Protected Health Information

Executive Order 13467, Reforming Processes Related to Suitability for Government Employee, Fitness for Contractor Employees and Eligibility for Access to Classified National Security Information, Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The 5 CFR 32 Part 157 in concert with DoD Manual 1000.13, Vol 1, implements the Federal Standards.

APPLICABILITY

This text applies to all DoD sponsored individuals who require CAC eligibility (or login and P/W if acceptable per contract) for: Physical access to DoD facilities or non-DoD facilities on behalf of DoD; Logical access to information systems (whether on site or remotely); or remote access to DoD networks that use only the CAC logon for user authentication, or access to sensitive and protected information. This applies to the Office of the Secretary of Defense, the Military Departments, the Office of the Chairman of the Joint Chiefs of Staff and the Joint Staff, the Combatant Commands, the Office of the Inspector General of the DoD, the Defense Agencies, the DoD Field Activities and all other organizational entities within the DoD (hereinafter referred to collectively as the "DoD Components").

Each contractor employee providing services at a Navy Command under this contract is required to obtain a Department of Defense Common Access Card (DoD CAC). Additionally, depending on the level of computer /network access, the contract employee will require a successful investigation as detailed below.

ACCESS TO FEDERAL FACILITIES

Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD CAC. When access to a base, facility or activity is required contractor employees shall in-process with the Command’s Security Manager upon arrival to the Command and shall out-process prior to their departure at the completion of the individual’s performance under the contract.

START-UP PERIOD

All contractor resource onboarding documents must be submitted via the prime contractor. The prime contractor shall make all necessary preparations to assume full responsibility for productive performance of the performance start date.

Definition of “productive”:

a. Visit Authorization Request (VAR)

b. Contractor Information Sheet (CIS)

c. Completed EQIP (Electronic Investigation)

d. All contractor resource(s) must have an active JPAS profile.

e. Common Access Card (CAC)

Note (1): Invoicing by the contractor will begin as of the commencement of the performance period of services and no reimbrusement will be paid by the government for efforts expended during the start-up period.

Note (2): Foreign Nationals are not allowed access to the functional/system side of Enterprise Resource Planning (ERP).

ACCESS TO DOD INFORMATION TECHNOLOGY ( IT) SYSTEMS

In accordance with (IAW) Secretary of the Navy (SECNAV) M-5510.30, contractor employees who require access to DoN or DoD networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M-5510.30, includes positions which require access to sensitive information. Sensitive information includes information protected under the Privacy Act, to include Protected Health Information (PHI). All contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT-II. IT Levels are determined by the requiring activity’s Command Information System Security Manager (ISSM)/Information Assurance Manager (IAM).

Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) or T5 or T5R equivalent investigation , which is a higher level investigation than the National Agency Check with Law and Credit (NACLC)/T3/T3R described below. Due to the privileged system access, an investigation suitable for High Risk national security positions is required. Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance Technical Level 1, and must be trained and certified on the Operating System or Computing Environment they are required to maintain.

Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to IT systems is required for performance of the contractor employee’s duties, such employees shall in-process with the Navy Command’s CSM and ISSM/IAM upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The decision to authorize access to a government IT system /network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-N; therefore, the government employee with knowledge of the system/network access required or the COR shall sign the SAAR-N as the “supervisor”.

The SAAR-N shall be forwarded to the Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date.

When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Cyber Awareness training, and maintain a current requisite background investigation. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

INTERIM ACCESS

The Command's Security Manager may authorize issuance of a DoD CAC and interim access to a DoN or DoD unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the contractor of his/her responsibility to perform.

DENIAL OR TERMINATION OF ACCESS

The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally-controlled information system /network and/or to government information, meaning information not authorized for public release.

CONTRACTOR’S SECURITY REPRESENTATIVE

The contractor shall designate an employee to serve as the Contractor’s Security Representative. Within three work days after contract award, the contractor shall provide to the requiring activity’s Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the Contractor’s Security Representative. The Contractor’s Security Representative shall be the primary point of contact on any security matter. The Contractor’s Security Representative shall not be replaced or removed without prior notice to the Contracting Officer and Command Security Manager.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS OR PERFORMING SENSITIVE

DUTIES

Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Contractor employees under this contract are recognized as Non-Critical Sensitive [ADP/IT-II] positions when the contract scope of work require physical access to a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform unclassified sensitive duties. This designation is also applied to contractor employees who access Privacy Act and Protected Health Information (PHI), provide support associated with fiduciary duties, or perform duties that have been identified as National Security Positions. At a minimum, each contractor employee must be a US citizen and have a favorably completed NACLC or T3 or T3R equivalent investigation to obtain a favorable determination for assignment to a non-critical sensitive or IT-II position. The investigation consists of a standard NAC and a FBI fingerprint check plus law enforcement checks and credit check. Each contractor employee filling a non-critical sensitive or IT-II position is required to complete:

• SF-86 Questionnaire for National Security Positions (or equivalent OPM investigative product)

• Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

• Original Signed Release Statements

Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than 10 years) throughout the contract performance period. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

Regardless of their duties or IT access requirements ALL contractor employees shall in-process with the CSM upon arrival to the command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy

Command’s ISSM/IAM. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The SAAR-N shall be forwarded to the Navy Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date.

The contractor shall ensure that each contract employee requiring access to IT systems or networks complete annual Cyber Awareness training, and maintain a current requisite background investigation. Contractor employees shall accurately complete the required investigative forms prior to submission to the Command Security Manager. The Command’s Security Manager will review the submitted documentation for completeness prior to submitting it to the Office of Personnel Management (OPM); Potential suitability or security issues identified may render the contractor employee ineligible for the assignment. An unfavorable determination is final (subject to SF-86 appeal procedures) and such a determination does not relieve the contractor from meeting any contractual obligation under the contract. The Command’s Security Manager will forward the required forms to OPM for processing. Once the investigation is complete, the results will be forwarded by OPM to the DoD Central Adjudication Facility (CAF) for a determination.

If the contractor employee already possesses a current favorably adjudicated investigation, the contractor shall submit a Visit Authorization Request (VAR) via the Joint Personnel Adjudication System (JPAS) or a hard copy VAR directly from the contractor’s Security Representative. Although the contractor will take JPAS “Owning” role over the contractor employee, the Navy command will take JPAS "Servicing" role over the contractor employee during the hiring process and for the duration of assignment under that contract. The contractor shall include the IT Position Category per SECNAV M-5510.30 for each employee designated on a VAR. The VAR requires annual renewal for the duration of the employee’s performance under the contract.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO OR PERFORMING NON-SENSITIVE DUTIES

Contractor employee whose work is unclassified and non-sensitive (e.g., performing certain duties such as lawn maintenance, vendor services, etc. ...) and who require physical access to publicly accessible areas to perform those duties shall meet the following minimum requirements:

• Must be either a US citizen or a US permanent resident with a minimum of 3 years of legal residency in the United States (as required by The Deputy Secretary of Defense DTM 08-006…