N0018925RZ049_Polygraph _RFP.pdf

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Attached to
Solicitation for Nationwide Polygraph Support Federal contract opportunity
Solicitation number
N0018925RZ049
Issued by
Department of the Navy Naval Supply Systems Command

About this file

This is a Request for Proposals (RFP) issued by the Naval Supply Systems Command for nationwide polygraph support services, structured as a 100% small business set-aside. The RFP seeks contractors to provide polygraph examination services at both government and contractor facilities across Hawaii and the continental United States, with an estimated 35,000 exams over the 5-year ordering period (March 31, 2025 through March 30, 2030).

The required services include conducting Counterintelligence Scope Polygraph examinations in support of the Navy's Insider Threat program, with estimated quantities of 500 exams each at government and contractor sites in Hawaii, and 20,000 government site/14,000 contractor site exams in the continental US. Key requirements include providing certified polygraph examiners with Top Secret clearances, comprehensive administrative support, and the ability to perform at multiple geographic locations. Proposals are due by 3:00 PM ET on January 24, 2025. The evaluation will consider management approach and past performance as non-price factors, weighted more heavily than price. The government will make award based on best value using a tradeoff process. Questions must be submitted by January 13, 2025.

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SEE ADDENDUM

(No Collect Calls)

N0018925RZ049 18-Dec-2024

b. TELEPHONE NUMBER

215-697-9813

8. OFFER DUE DATE/LOCAL TIME

03:00 PM 24 Jan 2025

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

N001899. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

JACOB A. SEGAL

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

N6328520240044

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

NAVSUP FLC NORFOLK PHILADELPHIA OFFICE

ATTN: JACOB SEGAL 700 ROBBINS AVENUE, BLDG. 2

PHILADELPHIA PA 19111-5083

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: 215-697-9813

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$25,000,000

NAICS:

561611

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF75

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

N0018925RZ049

Section SF 30 - BLOCK 14 CONTINUATION PAGE

ELECTRONIC SUBMISSIONS

All proposals shall be submitted electronically via email as email attachments to Jacob.a.segal.civ@us.navy.mil.

Any other method of delivery (e.g., hard copy, CD, thumb drive, portal, emailed hyperlink, etc.) will not be accepted. Proposals shall be received no later than the DATE and TIME FOR RECEIPT OF PROPOSALS specified elsewhere in the solicitation. Proposals shall comply with the detailed instructions for the format and content of the proposals contained herein; proposals that do not comply may be considered unacceptable and may render the proposal ineligible for award. All electronic files and versions of proposals shall be submitted in Adobe Acrobat and

Microsoft Office Suite (Excel) formats and be in an unlocked and searchable format. The offeror shall be responsible for ensuring that its submissions are virus free.

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES MAX

QUANTITY

UNIT UNIT PRICE MAX AMOUNT

1001 500 Each Polygraph Services - Hawaii - Cont. Site

FFP

Polygraph Services - Hawaii - Contractor's facility. Polygraph Support Services in accordance with the Performance Work Statement (PWS)

FOB: Destination

PURCHASE REQUEST NUMBER: N6328520240044

PSC CD: R499

MAX

NET AMT

UNIT UNIT PRICE MAX AMOUNT

1002 500 Each Polygraph Services - Hawaii - Gov't Site

FFP

Polygraph Services - Hawaii - Gov't Site. Polygraph Support Services in accordance with the Performance Work Statement (PWS)

FOB: Destination

UNIT UNIT PRICE MAX AMOUNT

2001 14,000 Each Polygraph Services - CONUS - Cont. Site

FFP

Polygraph Services - CONUS - contractor facility. Polygraph Support Services in accordance with the Performance Work Statement (PWS)

FOB: Destination

UNIT UNIT PRICE MAX AMOUNT

2002 20,000 Each Polygraph Services - CONUS - Gov't Site

FFP

Polygraph Services - CONUS - Gov't Site. Polygraph Support Services in accordance with the Performance Work Statement (PWS)

FOB: Destination

UNIT UNIT PRICE MAX AMOUNT

3001 1 Lot Deliverables - Not Separately Priced

FFP

Deliverables in support of the Polygraph Support Services - Not Separately Priced

(NSP)

FOB: Destination

PRICING SHEET:

LOT I CLINs LOCATION # EXAMS PRICE PER EXAM EXTENDED TOTAL

1001 Hawaii Government Space 500

1002 Hawaii Contractor Space 500

LOT II CLINs LOCATION # EXAMS PRICE PER EXAM EXTENDED TOTAL

2001 Contentinal US Government Space 20000

2002 Contentinal US Contractor Space 14000

NOTE: Exam Price shall include all Program Management, Program administration, scheduling and travel cost included.

PERFORMANCE WORK STATEMENT

Naval Criminal Investigative Service Performance Work Statement

For Polygraph Support

1. Background

1.1 The NCIS mission is to investigate and defeat criminal, terrorist, and foreign intelligence threats to the

United States Navy (USN) and Marine Corps-ashore, afloat, and in cyberspace. The NCIS Polygraph

Services Field Office (PSFO) is comprised of highly skilled interviewers who utilize the polygraph to obtain information in support of criminal, counterintelligence, and counterterrorism investigations for

NCIS, the Department of the Navy (DON), and the Department of Defense (DoD). They are often called upon to support the war fighter with real time tactical information. Additionally, the examiners assigned to the NCIS PSFO administers the DON's Counterintelligence Scope Polygraph Program, helping to ensure that the DON's most sensitive national security programs are protected against the

"insider threat."

1.2 SECNAV Instruction 5510.37 implemented the Department of the Navy (DON) Insider Threat Program

(InTP). In support of SECNAV’s policy and to elevate attention Navywide on this issue, the Chief of

Naval Operations has organized a team to address the Insider Threat. CNO’s InTP team will focus on measures aimed at preventing future workplace violence as well as the intentional disclosure of classified information.

In close coordination with stakeholders from across the Navy and DoD, this team will issue directives and recommend policy changes that reinforce the safety and security of both our people and our information. A core member of the team, OPNAV will focus on the cyber security aspects of Insider

Threat.

1.3 Under this initiative, OPNAV N2/N6 recently established an Insider Threat to Cyber Security (ITCS)

Office to lead the focus on the intelligence, counterintelligence, information assurance, anomaly detection, and continuous evaluation elements of Navy Insider Threat. The ITCS Office is charged with overseeing Insider Threat activities within these specific areas, and coordinating with related efforts across the antiterrorism/force protection, human resources, law enforcement, security and other mission areas within the operational Navy. The ITCS Office is also charged with improving information sharing on insider threat deterrence, detection and mitigation efforts.

2. Scope of Work

2.1 The purpose of this Statement of Work (SOW) is to provide certified contractor support in order to administer polygraph examinations for NCIS Counterintelligence Scope Polygraph (CSP) examinations in support of the USN Insider Threat program and other DoD entities utilizing CSP examinations to support their insider threat requirement’s. The contractor shall collaborate, assist, and support the NCIS

PSFO, as well as other DoD customers, in scheduling, conducting, and finalizing polygraph examinations.

2.2 The estimated number of exams anticipated over the five (5) year ordering period is 35,000 exams broken down by Lot (geographical region) as follows:

CLIN DESCRIPTION QTY

1001 LOT I - Hawaii (Contractor Site) 500

1002 LOT I - Hawaii (Gov Site) 500

2001 LOT II – Continental U.S. (Contractor Site) 14,000

2002 LOT II – Continental U.S. Govt Site) 20,000

2.3 A session is defined as a 4-hour period of time. Session credit will be granted in cases where the examiner was available and the session commenced. Session credit will not be granted for no-show appointments where the examinee fails to keep their schedule appointment.

3. Technical Requirements

3.1 OVERVIEW

3.1.1 Examiners shall schedule and document polygraph examinations at the approved NCIS PSFO testing facilities, assist the NCIS PSFO and other DoD agencies to validate examination data subject to reciprocity agreements; prepare examination authentication letters for signature for eventual transmission to external agencies; enter administrative and polygraph examination data into the NCIS PSFO approved data bases as required.

3.1.2 The Government is responsible to provide the list of all personnel to be tested during the associated performance period.

3.1.3 The Government will provide appropriate equipment necessary to conduct an NCIS PSFO approved polygraph examination. This equipment will include, but not limited to, the most updated version of Limestone or equivalent polygraph software, a non NMCI computer laptop to conduct the CSP’s and all accessories currently possessed by PSFO government examiners.

3.1.4 The Government will provide each contracted examiner access to the NCIS NIPRNET

IT systems (if applicable) via the internet.

3.1.5 The Government will provide the necessary equipment to conduct and properly store each examination in accordance with current NCIS PSFO policies and procedures.

3.1.6 The Government will provide system storage for recordings for up to 35 years with increased storage space as required to accommodate volumes of data and increased program size.

3.1.7 All polygraph related charts, reports, and additional package related data will be digitally transferred to the appropriate NCIS PSFO retention systems for retention in accordance with federal and NCIS PSFO retention guidelines.

3.1.8 A Program Manager (PM) will be responsible for coordinating the daily work activities of contractor examiners and overall performance of the contract in consultation with the

COR.

3.1.9 The contractor shall provide administrative support functions as follows:

3.1.9.1 Full service scheduling capability meeting the following minimum requirements:

3.1.9.1.1 Coordinate and schedule all polygraph examinations conducted under this contract.

3.1.9.1.2 Provide a means to track examiner availability with multi-month capability.

3.1.9.1.3 Provide a means to assign examinee’s against available testing appointment slots to maximize efficiency.

3.1.9.1.4 Provide a means to receive appointment requests from multiple sources and schedule, cancel, change, confirm, and otherwise adjust appointment times.

3.1.9.1.5 Use the government system of Lighthouse to remotely view and schedule examination appointments.

3.1.9.1.6 Produce monthly reports identifying vacant appointments, cancellations, examiner availability, schedules, and other reports as required by the government.

3.1.9.1.7 Provide an export capability to allow importation into the NCIS Lighthouse databases, or other DoD database as specified at the task order level.

3.1.9.2 Communicate with government administrative staff as needed for the accomplishment of the NCIS PSFO mission.

3.1.9.3 Distribute completed NCIS Report of Information (ROI) and Investigative Actions (IA) to appropriate commands.

3.1.9.4 Track all government provided names for polygraph examinations and update government databases used by contracted personnel to ensure accuracy and completeness.

3.1.9.5 Through government means, obtain and maintain access and update the Defense

Information System for Security (DISS), or similar database, once NCIS PSFO QC decides the update is warranted.

3.2 POLYGRAPH EXAMINATIONS

3.2.1 Each session delivered will include digital copies of all polygraph charts and associated data, a digital recording of the polygraph session, and a completed polygraph report package containing the forms and reports specified by the government.

3.2.2 Administer polygraph examinations to government affiliated persons including civilians, contractors, and military personnel. Prepare, submit, and maintain clear, comprehensive, concise, timely, and accurate polygraph charts and reports according to applicable federal and NCIS PSFO instructions, policies, and other applicable issuances. Make all necessary data entry of polygraph documentation as required by regulations and NCIS PSFO procedures.

3.2.3 Contract polygraph examiners will administer initial, periodic/non-periodic CSP examinations in support of the NCIS PSFO mission.

3.2.4 Observe instructions on NCIS PSFO approved report preparation, addressing format, terminology, abbreviations, and proper grammar.

3.2.5 Maintain clear, concise and accurate polygraph chart recordings of the results of all polygraph examinations conducted which meet NCIS PSFO QC standards. The NCIS PSFO will retain all chart recordings and associated paperwork.

3.2.6 Provide audio recordings of each polygraph examination per the NCIS PSFO’ policy, utilizing the primary audio recording system provided by the government.

3.2.7 Ask only approved questions within the scope of polygraph coverage. Any recurrent, consistent problems or discrepancies during polygraph examinations such as chart recordings, report production and content, or mishandling of test subjects may end in contract termination.

3.2.8 The government is the final determining authority regarding an examinee’s suitability for polygraph testing.

3.2.9 All examinations will be completed on NCIS PSFO approved polygraph instruments and in accordance with NCIS PSFO policies and procedures.

3.3 POLYGRAPH EXAMINATION REPORT

3.3.1 Provide a complete detailed written report, if reportable information is obtained, on each polygraph examination conducted using forms, formats, and/or templates provided by the government. In the case of non-reportable information, complete all necessary paperwork or data entry records for retention in official NCIS records, using forms, formats and templates provided by the government.

In the cases where individuals admit to any crime, or the rights are required to be administered, the contract examiner will terminate the process and refer it to the COR for re-assignment to a government employee.

3.3.2 Reports and recordings for each polygraph examination will be delivered within three days of completing the test.

3.3.3 Furnish all intellectual property, data records, polygraph charts, policy documents, rules, regulations, instructions, issuances, working papers, and documentation of any kind, in any format to the government daily for retention.

3.3.4 All polygraph examinations will be subjected to government oversight by a NCIS PSFO certified government polygraph examiner designated to perform QC functions. The contractor is not eligible for payment until all reports and associated documents have been correctly filed and approved by the QC personnel. The contractor is not eligible for payment if they have submitted an incomplete package or one that does not meet QC and federal polygraph standards.

3.3.5 If a polygraph examination report fails to meet the QC and Federal polygraph standards, the contractor must schedule and perform another examination at no additional cost to the government for the individual examinee and submit another examination report to the QC for approval.

3.4 MONTHLY STATUS REPORT

3.4.1 The contractor shall present a Monthly Status Report due to the COR by the tenth (10 th

) business day following the end of the reporting month for review, processing, and acceptance. The

Contractor’s PM must work with the COR to outline and agree upon an acceptable Weekly Status

Report.

3.4.2 At a minimum, this report shall contain:

3.4.2.1 Management Summary/Monthly progress for commands: Document the command’s name along with each task order; the total sessions for each task order per lot; how many sessions have been used each month on each task order; and how many remaining sessions are available for each task order. Year to date statistics only when requested by the COR.

4. Contractor Personnel Requirements

4.1 Contractors shall, at a minimum:

4.1.1 Be able to provide certificate confirming each Polygraph Examiner has graduated from either

Department of Defense Polygraph Institute (DoDPI), Defense Academy for Credibility

Assessment (DACA), or National Center for Credibility Assessment (NCCA) of the Basic

Course in Forensic Psychophysiology Program, Forensic Psychophysiology Program, or an equivalent program taught at the U.S. Army Military Police School (USAMPS).

4.1.2 Certifications must be provided to the COR to be retained in the NCIS PSFO records for each task order.

4.1.3 Certification from DoDPI, DACA, NCAA, or USAMPS is required for the duration of the task order. Failure to maintain an active certification will result in a termination of any contract polygraph examiner.

4.1.3.1 The verification must include an itemized list of all courses attended within the current cycle and a copy of the course certificates.

4.1.3.1.1 If certificates are not available, the contractor must procure written NCCA verification of status and provide it along with the itemized course listing.

4.1.4 Certification must be valid within seven (7) years of the performance start date.

4.2 On –Board Orientation

4.2.1 Within 15 business days after the award of the contract, the government will meet with the PM and conduct an orientation of NCIS PSFO policies and procedures.

4.2.2 The government will furnish formal training and provide instructions to gain access to the PM for government unique systems only.

4.2.3 The government will provide all necessary NCIS PSFO policies and Standard Operating

Procedures to the PM during the orientation process.

4.2.4 Prior to any examinations being conducted in support of the NCIS PSFO on this contract, the

PM will be trained in all aspects of the NCIS PSFO examination procedures. Initial polygraph orientation training for examiners, including Polygraph Examination Reporting formats, will be provided by the contracted PM.

4.2.5 Contract examiners shall perform examinations in accordance with NCIS PSFO’s approved testing techniques, formats, and policies. Techniques currently approved for use at the NCIS

PSFO are the directed lie (DLC) and probable lie (PLC). Currently approved formats are the

Test for Espionage and Sabotage (TES), Air Force Modified General Question TEST

(AFMGQT), Zone Comparison Technique (ZCT), U-Phase, and the Directed Lie Comparison

Test (DLCT). These formats, along with additional formats, may be added or deleted from the approved list at the discretion of the NCIS PSFO management.

4.2.6 The contractor PM shall attend all NCIS PSFO sponsored meetings and briefings if required/directed.

4.2.7 Each contractor examiner shall attain 80 hours CE training biannually in accordance with the

Federal Polygraph Continuing Education (CE) Certification Program and required countermeasures (CM) training. It will be the responsibility of the PM and contractor examiners to stay certified during the course of their work with the contract. In cases where the examiner is de-certified or unable to maintain certification, the examiner is no longer eligible to perform under the contract. The contract PM is responsible in forwarding all CE training hours to the NCIS the training coordinator allowing for accurate reporting to NCCA.

4.2.8 All CE courses will be approved by the COR in advance of attendance. Each course will be an

NCCA, Federal Polygraph Continuing Education Certification Program (FPCECP) approved

CE course. Proof of completion will be provided to the CE manager within 15 days of completing a course of instruction, certifying receipt of instruction.

4.2.9 All personnel shall adhere to common positive and proactive conduct normally found in successful private businesses and the DoD. Contractor management is responsible for quickly resolving all issues with regards to contractor employees, especially as it relates to programmatic performance. The contractor will maintain continuity and expertise to ensure tasks are delivered on time. The contractor shall ensure all contractor employees conduct themselves professionally, and show proper tact and diplomacy while working on this contract.

5. Place of Performance

5.1 Coordination between the COR and the contractor PM shall take place prior to any examination to determine where the examination will take place. The COR and the PM shall identify if the number of examinations under each task order could be completed at a government facility or a contractor facility, or a combination of both:

5.1.1 Contractor Facilities. The contractor shall provide spaces where polygraph examinations will be administered which shall meet operational requirements of the NCIS PSFO. These identified location(s) and polygraph examination rooms will be in professional, quiet areas of the building site with professional furniture. NCIS COR can inspect these spaces at any-time. Upon inspection by the COR, if the space is deemed not suitable for any reason for testing, a new space must be provided for polygraph exams approved by the NCIS COR.

5.1.1.1 These spaces shall be secure; however, there is not a requirement to have a Sensitive

Compartmented Information Facility (SCIF) for testing. These spaces must be installed with all components and connectivity for commercial cable and internet/intranet networking. The contractor is responsible for understanding and complying with the applicable NCIS and DoN Policies and directives for office facilities.

5.1.2 Government Facilities. Where available, and most advantageous to the government, government spaces will be utilized to conduct exams. If there is not a government polygraph space available, but other adequate government office space is available, the space must be approved by the NCIS PSFO COR before using in lieu of contractor provided spaces.

5.2 The following is considered an acceptable polygraph room:

5.2.1 The contractor shall provide adequate testing facilities for both staff and examinees. These spaces should include, but are not limited to, adequate office and testing booths (or equivalent) for each examiner, an appropriate sized waiting room for examinees, secure storage in each waiting room for examinees to lock up all personnel gear, small break area for staff, a room where each testing booth/room can be monitored from, and appropriate bathroom facilities in both the office spaces and waiting room.

5.2.2 Polygraph examination room(s) must be of a reasonable size and provide conditions under which are free from distractions. A polygraph examination shall only be conducted in an approved examination room and should never be conducted where, in the examiner’s opinion, provides a poor atmosphere and/or surroundings.

5.2.3 Provide adequate power and cooling for the system that ensures the hardware remains cool enough to operate without the need to monitor temperature of individual hard drives. The contractor will ensure all equipment is housed in a location that is far away enough from the day-to-day operations that it will not cause any hazard or discomfort to any employee or contractor whether from heat, noise, or distraction.

5.2.4 It is preferred that polygraph examination rooms be void of all windows. However, if windows are present, window blinds or curtains must be utilizes to create a distraction-free environment.

5.2.5 If closed circuit television (CCTV) equipment is present in polygraph examination rooms, recording of examinations is strictly prohibited. Monitoring of examinations may be performed only by authorized personnel for examiner safety purposes. Rooms must be set up so that each exam can be monitored from somewhere in the same building as the tests are being conducted.

5.2.6 Networking devices, racks, switches, hubs, servers, computers, and wiring is to be provided by the contractor, except where specified by the government. The contractor shall provide operation and maintenance of the facility, including IT support and an on-call capability to facilitate emergencies.

5.2.7 The contractor shall provide sufficient spaces for staff (contractors and government personnel), visitor, and examinee parking.

5.3 For purposes of scheduling and communication, Government duty hours are defined as 0700-1530 during normal duty days (Monday – Friday) and can be extended to include Saturday and Sunday by the approval of the COR.

5.4 Unexpected Government closings: The Government will not pay for contractor personnel who do not work due to scheduled or unscheduled Federal holidays or if the Government facilities are closed due to inclement weather or other conditions outside of NCIS’ control.

6. Government Furnished Equipment

6.1 The government will provide laptops, recorders, printers, and associated polygraph testing equipment to conduct required polygraph examination to standards set forth by federal and the NCIS PSFO policies and procedures. See Section 10.2 for Information Assurance requirements. Failure to comply with IA requirements will result in that contractor employee not receiving access to Government systems and therefore, not able to conduct examinations.

6.2 All directives, manuals, publications, forms, and report formats shall be provided at the orientation meeting. Documents provided to the contractors will remain the property of the government no matter the form or format and remain in the contractor provided spaces.

7. Point of Contact

7.1 The primary Government POC is the Contracting Officer’s Representative.

7.2 The NCIS PSFO COR is the subject matter expert for the agency, and is the final government authority on all matters pertaining to the polygraph operations and management of polygraph activities associated with this contract, unless otherwise noted at the task order level.

8. Termination

8.1 NCIS, and applicable task order customers, if other than NCIS, must be notified of all contractor employee terminations/resignations within ten (10) days of occurrence. The contractor shall return to the COR all DoD issued keys, identification cards, laptops, building passes, and any other GFP issued to contractor examiners that have either expired or have been collected from terminated employees. If a key, identification card, or building pass is not available to be returned, a report shall be submitted to the COR, referencing the pass or card number, name of individual to whom it was issued, and the last known location and disposition of the pass or card.

9. Travel

9.1 Travel will be required. There is no definite schedule for travel; however, travel will be fully defined at the task order level and the U.S. Government will not cover the contractor’s travel expenses.

Arrangements for and costs of all travel, transportation, meals, lodging, and incidental expenses are the responsibility of the contractor and should be included in the unit price, not subject to reimbursement under a separate CLIN.

10. Security Requirements

10.1 SECURITY CLEARANCE

10.1.1 The NCIS has determined that performance of this contract requires that the contractor requires access to sensitive Government information, and that the contractor will adhere to the following:

10.1.1.1 All polygraph contract examiners shall have an active TOP SECRET clearance. All support administrative personnel shall have an active SECRET clearance.

10.1.1.2 All security matters pertaining to the contractor will be referred to the NCIS

Security department for final decisions.

10.1.1.3 Contractors will meet any additional security requirements as deemed appropriate by the NCIS Security department.

10.1.1.4 All approved cleared contract personnel assigned to work with the NCIS on this contract will be required to maintain a current Common Access Card (CAC).

10.1.1.5 Ensure classified information is discussed, handled, processed, and stored in accordance with current NCIS and National policies directives commensurate with the level of information/material.

10.1.1.6 All NCIS PSFO instructions, operating procedures, examinations and allied documents are the property of the NCIS and remain within the government spaces. The contractor shall not remove such information/material from the facility unless specifically authorized to do so by the government. NCIS PSFO information/material provided to the contractor should remain within the government facility and not additional copies of the information/material shall be obtained without the expressed written authorization of the government.

10.1.1.7 NCIS PSFO policy and documents pertaining to countermeasures, anti-countermeasures, and counter-countermeasures remain in the facility and are the property of the NCIS. Contractor personnel are restricted from discussing these matters outside federal polygraph channels.

10.1.1.8 All personal data related to proposed or actual polygraph examinations, regardless of the classification, will be retained by the government.

10.1.1.9 No NCIS PSFO instruction, manual, pamphlet, guides, directives, books, forms, reports, charts, tracings, or other data related to polygraph or a specific polygraph examination may be released or removed from any NCIS facility. Breach of this policy is grounds for immediate termination of this contract and prosecution of those responsible for compromising the information.

10.1.1.10 Contractor is prohibited from bringing any Personal Electronic Devices into, or out of, any NCIS owned or assigned facility where such items are prohibited.

10.2 INFORMATION ASSURANCE

10.2.1 All contractor employees using NCIS’ automated system or processing the agency’s sensitive data will be required to complete the annual IA awareness training.

10.2.2 The contractor shall ensure that all contractor personnel performing work at a NCIS work site and/or requiring access to the NCIS networks – NIPRNET, shall accurately enter and maintain required personal, administrative, and career information in NCIS’ personnel data basis.

10.2.3 The contractor shall be required to adhere to NCIS’ and DoD IT system standards and guidelines, as well as specified information assurance (IA) network operational requirements, upkeep, accountability, and periodic reviews. Examples include, but not limited to:

10.2.3.1 Proper evaluation and validation of IT products (hardware, firmware and software components).

10.2.3.2 Marking and labeling of hardware and media

10.2.3.3 Use of freeware and shareware

10.2.3.4 Destruction of media and hardware

10.2.3.5 Assessment and monitoring of information systems for intrusions, disruption of services or other incidents that threaten operations.

10.2.3.6 Training of employees IAW DoD policies (IFISMA, HIPAA, PEDs, use of fax machines, principles of lease privileges, separation or roles)

10.2.3.7 Auditing of network infrastructure

10.2.3.8 Implementation/use of PKI certificates.

10.2.3.9 Network connections (disclosure of pre-existing networks, circuits or connections)

10.2.3.10 Architecture verification and compliance

Contractor Unclassified Access to Federally Controlled Facilities, Sensitive Information, Information

Technology (IT) Systems or Protected Health Information (July 2013)

Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement

Federal security standards for Federal employees and contractors. The Deputy Secretary of Defense Directive-

Type Memorandum (DTM) 08-006 – “DoD Implementation of Homeland Security Presidential Directive – 12

(HSPD- 12)” dated November 26, 2008 (or its subsequent DoD instruction) directs implementation of HSPD-12.

This clause is in accordance with HSPD-12 and its implementing directives.

APPLICABILITY

This clause applies to contractor employees requiring physical access to any area of a federally controlled base, facility or activity and/or requiring access to a DoN or DoD computer/network/system to perform certain unclassified sensitive duties. This clause also applies to contractor employees who access Privacy Act and

Protected Health

Information, provide support associated with fiduciary duties, or perform duties that have been identified by DON as

National Security Position, as advised by the command security manager. It is the responsibility of the responsible security officer of the command/facility where the work is performed to ensure compliance.

Each contractor employee providing services at a Navy Command under this contract is required to obtain a

Department of Defense Common Access Card (DoD CAC). Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

ACCESS TO FEDERAL FACILITIES

Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility activity under this clause will require a DoD CAC. When access to a base, facility or activity is required contractor employees shall in-process with the Navy Command’s Security Manager upon arrival to the Navy Command and shall out-process prior to their departure at the completion of the individual’s performance under the contract.

ACCESS TO DOD IT SYSTEMS

In accordance with SECNAV M-5510.30, contractor employees who require access to DoN or DoD networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M-5510.30, includes positions which require access to information protected under the Privacy Act, to include Protected Health Information (PHI).

All contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT-II. IT Levels are determined by the requiring activity’s Command Information

Assurance Manager. Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) which is a higher level investigation than the

National Agency Check with Law and Credit (NACLC) described below. Due to the privileged system access, a

SSBI suitable for High Risk public trusts positions is required. Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance Technical Level 1, and must be trained and certified on the Operating System or Computing Environment they are required to maintain.

Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to

IT systems is required for performance of the contractor employee’s duties, such employees shall in-process with the

Navy Command’s Security Manager and Information Assurance Manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual’s performance under the contract.

Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The decision to authorize access to a government IT system/network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-N;

therefore, the government employee with knowledge of the system/network access required or the COR shall sign the SAAR-N as the “supervisor”.

The SAAR-N shall be forwarded to the Navy Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date.

When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Information Assurance (IA) training, and maintain a current requisite background investigation. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

INTERIM ACCESS

The Navy Command's Security Manager may authorize issuance of a DoD CAC and interim access to a DoN or

DoD unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the contractor of his/her responsibility to perform.

DENIAL OR TERMINATION OF ACCESS

The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally-controlled information system/network and/or to government information, meaning information not authorized for public release.

CONTRACTOR’S SECURITY REPRESENTATIVE

The contractor shall designate an employee to serve as the Contractor’s Security Representative. Within three work days after contract award, the contractor shall provide to the requiring activity’s Security Manager and the

Contracting Officer, in writing, the name, title, address and phone number for the Contractor’s Security

Representative. The Contractor’s Security Representative shall be the primary point of contact on any security matter. The Contractor’s Security Representative shall not be replaced or removed without prior notice to the

Contracting Officer and Command Security Manager.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS OR PERFORMING SENSITIVE

DUTIES

Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Navy recognizes contractor employees under this contract as Non-

Critical Sensitive [ADP/IT-II] when the contract scope of work require physical access to a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform unclassified sensitive duties. This designation is also applied to contractor employees who access Privacy Act and Protected Health Information (PHI), provide support associated with fiduciary duties, or perform duties that have been identified by DON as National

Security Positions. At a minimum, each contractor employee must be a US citizen and have a favorably completed

NACLC to obtain a favorable determination for assignment to a non-critical sensitive or IT-II position. The NACLC consists of a standard NAC and a FBI fingerprint check plus law enforcement checks and credit check. Each contractor employee filling a non-critical sensitive or IT-II position is required to complete:

SF-86 Questionnaire for National Security Positions (or equivalent OPM investigative product)

• Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

• Original Signed Release Statements

Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than 10 years) throughout the contract performance period. The

Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

Regardless of their duties or IT access requirements ALL contractor employees shall in-process with the Navy

Command’s Security Manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy Command’s Information Assurance Manager. Completion and approval of a System

Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information

Technology resources. The SAAR-N shall be forwarded to the Navy Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date.

The contractor shall ensure that each contract employee requiring access to IT systems or networks complete annual

Information Assurance (IA) training, and maintain a current requisite background investigation. Contractor employees shall accurately complete the required investigative forms prior to submission to the Navy Command

Security Manager. The Navy Command’s Security Manager will review the submitted documentation for completeness prior to submitting it to the Office of Personnel Management (OPM). Suitability/security issues identified by the Navy may render the contractor employee ineligible for the assignment. An unfavorable determination made by the Navy is final (subject to SF-86 appeal procedures) and such a determination does not relieve the contractor from meeting any contractual obligation under the contract. The Navy Command’s Security

Manager will forward the required forms to OPM for processing. Once the investigation is complete, the results will be forwarded by OPM to the DON Central Adjudication Facility (CAF) for a determination.

If the contractor employee already possesses a current favorably adjudicated investigation, the contractor shall submit a Visit Authorization Request (VAR) via the Joint Personnel Adjudication System (JPAS) or a hard copy

VAR directly from the contractor’s Security Representative. Although the contractor will take JPAS “Owning” role over the contractor employee, the Navy Command will take JPAS "Servicing" role over the contractor employee during the hiring process and for the duration of assignment under that contract. The contractor shall include the IT

Position Category per SECNAV M-5510.30 for each employee designated on a VAR. The VAR requires annual renewal for the duration of the employee’s performance under the contract.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO OR PERFORMING NON-SENSITIVE DUTIES

Contractor employee whose work is unclassified and non-sensitive (e.g., performing certain duties such as lawn maintenance, vendor services, etc ...) and who require physical access to publicly accessible areas to perform those duties shall meet the following minimum requirements:

• Must be either a US citizen or a US permanent resident with a minimum of 3 years legal residency in the

United States (as required by The Deputy Secretary of Defense DTM 08-006 or its subsequent DoD instruction) and

• Must have a favorably completed National Agency Check with Written Inquiries (NACI) including a FBI fingerprint check prior to installation access.

To be considered for a favorable trustworthiness determination, the Contractor’s Security Representative must submit for all employees each of the following:

• SF-85 Questionnaire for Non-Sensitive Positions

• Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

• Original Signed Release Statements

The contractor shall ensure each individual employee has a current favorably completed National Agency Check with Written Inquiries (NACI) or ensure successful FBI fingerprint results have been gained and investigation has been processed with OPM

Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date.

* Consult with your Command Security Manager and Information Assurance Manager for local policy when IT-III

(non-sensitive) access is required for non-US citizens outside the United States.

QUALITY ASSURANCE SURVEILLANCE PLAN

Purpose: To ensure that the Government has an effective and systematic method of surveillance for the services in the PWS. The QASP will be used primarily as a tool to verify that the contractor is performing all services required by the PWS in a timely, accurate and complete fashion.

1. Critical performance processes and requirements. Critical to the performance of the support services detailed in the contract performance work statement (PWS) is the timely, accurate and thorough completion of all contract requirements.

2. Performance Standards

a. Schedule - The due dates for deliverables and the actual accomplishment of the schedule will be assessed against original due dates and milestones established for the contract.

b. Deliverables – The deliverables required to be submitted will be assessed against the specifications for the deliverables detailed in the contract for the required content, quality, timeliness, and accuracy.

Cost - The COR will review monthly cost vouchers to monitor the contractor’s expenditures throughout the contract performance period(s). Also, the COR will analyze the impact on cost of any inaccurate management assertions, acceleration of the due dates for the financial reports, or the lack of personnel.

d. Past Performance - In addition to any schedule, deliverables, and cost aspects of performance discussed above, pursuant to FAR 42.15, the Government will assess the contractor’s record of conforming to contract requirements and to standards of good workmanship, the contractor’s adherence to contract schedules including the administrative aspects of performance, the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction, and the contractor’s business-like concern for the interest of the customer.

3. Surveillance methods: The primary methods of surveillance used to monitor performance of this contract will include, but not be limited to, random or planned sampling, periodic or inspection, and validated customer complaints.

4. Performance Measurement: Performance will be measured in accordance with the following table:

Performance

Element

Performance

Requirement

Surveillance

Method

Frequency Acceptable

Quality Level

Contract

Deliverables

Contract deliverables furnished as prescribed in the

PWS, attachments, CDRLs, etc., as applicable.

Inspection by the

COR

100% inspection of all contract deliverables.

>95% of deliverables submitted timely and without rework required.

Overall

Contract

Performance

Overall contract performance of sufficient quality to earn a Satisfactory

(or higher) rating in the COR’s annual report on Contractor

Performance

Assessment by the

COR

Annual All performance elements rated

Satisfactory (or higher)

Invoicing Monthly invoices per contract procedures are timely and accurate.

Review & acceptance of the invoice

Monthly 100% accuracy

If performance is within acceptable levels, it will be considered to be satisfactory. If not, overall performance may be considered unsatisfactory.

Incentives/Disincentives:

The COR’s makes an annual report on Contractor Performance (CPARS or other annual report). The contractor’s failure to achieve satisfactory performance under the contract, reflected in the COR’s annual report, may result in termination of the contract and may also result in the loss of future Government contracts. The contractor’s failure to achieve satisfactory performance under the contract may result in the non-exercise of available options

For each item that does not meet acceptable levels, the Government may issue a Contract Discrepancy Report

(CDR). CDRs will be forwarded to the Contracting Officer with a copy sent to the contractor. The contractor must reply in writing within 5 days of receipt identifying how future occurrences of the problem will be prevented. Based upon the contractor’s past performance and plan to solve the problem, the Contracting Officer will determine if any further action will be taken.

In accordance with inspection of services provisions of the contract, the contractor will be incentivized to provide quality products in a timely manner since the Government can require the Contractor, at no additional fee, to replace or correct work that fails to meet contract requirements.

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