4.03 Attachment 3 - SOW.pdf

NAVAL HISTORY & HERITAGE COMMAND

NAVY MUSEUMS DIVISION

NATIONAL MUSEUM OF THE UNITED STATES NAVY

PERFORMANCE WORK STATEMENT

1.0 Task

1.1 Task Title: Information & Technology (IT) Study for The National Museum of the United States Navy Campus

1.2 Definition of Need and Proposed Resolution: The Naval History and Heritage Command (NHHC) seeks a contractor to plan, organize, and execute a study to determine the infrastructure requirements, costs, Department of the Navy (DON) CIO approvals needed, and manpower requirements to establish a modern, robust museum IT architecture for the new National Museum of the United States Navy Campus. The study will examine at least three (3) museums (U.S. Navy Academy; Naval War College; and the National Museum of the United States Army (NMUSA), at a minimum to determine and report on the IT architecture necessary on how to establish a web-presence separate and apart from the traditional Navy and Marine Corps Internet (NMCI) / service component IT infrastructure.

1.3 Objectives: This contract will select a contractor to conduct a study of other Navy, DOD, or public agencies or museums to determine the hardware, software, and manning best practices for the establishment of a world class museum IT system and website and provide NHHC with a plan on how to accomplish this as well as associated projected costs.

2.0 Specifications

2.1 The Contractor shall coordinate with the NMUSN Campus Program Office and capture all previous planning for the vision of the new National Museum of the United States Navy Campus, including preliminary gallery, theater, and staffing designs, with an eye to projecting the minimum IT infrastructure required to support the preliminary plans.

2.2 After capturing the specifications of bullet 2.1, the contractor shall visit and conduct an in-depth study of at least three (3) peer institutions to ascertain their IT solutions, specifically as they relate to museum operations at that institution. At a minimum, the contractor shall be expected to report on IT operations at the U.S. Naval Academy, with specific attention to the operations of the USNA Museum; the Naval War College, with specific attention to the operations of the NWC Museum; and the National Museum of the United States Army

(NMUSA).

2.3 The Contractor shall create a sample design layout for the development of the IT infrastructure, with associated projected costs.

2.4 Provide information / market research and cost benefit analysis, based on the study of similar museums websites, regarding webhosting vs. web-server requirements to provide a world-class website experience to virtual museum visitors. As part of specification 2.4, the contractor shall make recommendations on the viability of the use of a .org domain in place of the current .mil.

2.5 Determine the process and DON CIO approvals required regarding the possible establishment of a .org website.

2.6 Provide a content migration plan with costs, time and manpower requirements for possible content migration from the existing .mil website to the .org website.

2.7 Provide details on how to provide access through a .org domain into Department of the Navy systems hosted on NMCI such as SLDCADA, DTS, MyBiz, TWMS, etc. so museum staff have access to necessary Navy.

2.8 Provide details on how to utilize and integrate a Digital Asset Management system (DAM) – such as CONTENT dm or similar Commercial Off-the-Shelf for digitization of NHHC’s historical archive collection into the website.

2.9 Provide details on how to incorporate long-term data storage, with redundancy, through a Redundant Array of Independent Disks (RAID), of at least 300 TB.

3.0 Supporting Information

3.1 The current NMUSN is located at building 76 on the Washington Navy Yard, DC.

3.2 Within the next 2 to 3 years, the Navy will be building a museum to celebrate the history and accomplishment of the U.S. Navy and its service members. The National Museum of the U.S. Navy will need assistance for the analysis, research and development of IT systems that will support the new museum.

3.3 Although the future site location of the new NMUSN campus is located at the Southeast Federal Center, establishment of this .org domain, on either a purpose built non-NMCI stand-alone network or through web-hosting service provider is required. Once the new museum construction is completed, it may be necessary to migrate the website and infrastructure to the new museum location.

4.0 Deliverables

4.1 Successful execution of all elements listed in 2.0 Details/Specifications

4.2 Digital files with plans, cost estimates, renderings, and conceptual ideas

4.3 Digital and Hard copy presentations and briefs

5.0 Minimum Qualifications

5.1 The contractor shall identify key personnel who will play a critical role in successfully executing the task order. These individuals shall be current full-time employees; contingent hires will not be accepted as key personnel submissions. The contractor shall provide statements of qualifications for these individuals to demonstrate their expertise and experience in the relevant areas. Documentation noting qualifications of experience executing similar studies and or showing experience with successful Network and Website engineering can also be provided for relevant experience.

5.2 The key personnel identified by the contractor shall include the management lead/technical supervisor and the IT Engineers. The following specific qualifications and technical requirements are essential for Information Technology (IT) roles:

1. Technical Supervisor/Lead

a. Education and training: An advanced degree in computer science, information systems, or a related field is necessary. The Technical Supervisor must be certified as a Certified Information Systems Security Professional (CISSP) or Project Management Professional (PMP).

b. Technical skills: IT staff must possess a proven mastery of computer programming, network administration, and database management, as well as expertise in web-based architecture and development methodology. Extensive experience using the tools included in DoD/DoN applications identified in the work statement is an indispensable requirement. Furthermore, they should also exhibit proficiency in areas such as cloud computing, artificial intelligence, and cybersecurity.

c. Experience: The IT Lead Supervisor must have seven years of practical experience involved in efforts of similar scope and magnitude

d. Additional expectations: The technical supervisor is responsible for ensuring that all work on this contract complies with the contract terms and conditions and should have access to the contractor's corporate senior leadership when needed. The contractor's technical supervisor will be the main point of contact with the Contracting Officer's Representative (COR) and Contracting Officer (CO) and will attend status meetings and ad hoc meetings with stakeholders as required, accompanied by the technical lead when necessary.

2. IT Engineers

a. Education and training: An advanced degree in computer science, information systems, or a related field is necessary. The Technical Supervisor must be certified as a Certified Information Systems Security Professional (CISSP) or Project Management Professional (PMP).

b. Technical skills: IT staff must possess a proven mastery of computer programming, network administration, and database management, as well as expertise in web-based architecture and development methodology. Extensive experience using the tools included in DoD/DoN applications identified in the work statement is an indispensable requirement. Furthermore, they should also exhibit proficiency in areas such as cloud computing, artificial intelligence, and cybersecurity.

c. Experience: IT Engineers shall have at least three years of relevant experience in the field to be considered qualified for this project. This experience can come from previous employment, internships, or other professional development opportunities.

6.0 PERIOD OF PERFORMANCE

1 September 2024 - 31 March 2025.

7.0 Progress Report

The contractor shall submit weekly Progress and Status Reports electronically in Portable Document Format (PDF).

The report shall include, but is not limited to:

7.1 Name of company

Date of Report

7.2 Work accomplished, including hours expended proving support.

Work Planned

7.3 Issues encountered.

7.4 Any foreseen changes to schedule

The reports will be sent via e-mail, in PDF format, to the appropriate parties at the following addresses:

Send Report to:

Naval History and Heritage Command National Museum of the United States Navy 805 Kidder Breese Street, S.E.

Washington Navy Yard, D.C. 20374-5060

8.0 Security

8.1 Base access may be required. Visitors to the Washington Navy Yard will not be accepted without prior coordination. Requests for admission to the base will be coordinated through the Management Analyst.

9.0 Combatting Trafficking in Person (CTIP)

9.1 The Department of Defense (DOD) has a zero-tolerance policy regarding trafficking in persons. FAR Subpart 22.17: Prescribes overall federal regulation implementing 22 U.S.C. 7104 which applies to all acquisitions. Requires government contracts to (a) Prohibit contractors, contractor employees, subcontractors, and subcontractor employees from engaging in trafficking in persons during the period of performance of the contract.