MOVERS Project Management RFP.docx

State of Missouri Office of Administration, Division of Purchasing

Request for Proposal (RFP) for MOVERS Project Management Services

PROPOSAL DUE NO LATER THAN: AUGUST 14, 2026 AT 2:00 PM CENTRAL TIME

Proposal response must be submitted electronically through MissouriBUYS, powered by MOVERS, at https://missouribuys.mo.gov.

E-mailed, mailed, courier, or hand-delivered proposal responses will not be accepted.

RFP CONTACT INFORMATION:

BUYER: Brent Dixon

PHONE NO.: (573) 751-4903

EMAIL: Brent.Dixon@oa.mo.gov See “RFP Questions” in Section 1 for appropriate communications during the procurement process.

DELIVER SUPPLIES/SERVICES FREE ON BOARD (FOB) DESTINATION TO THE FOLLOWING ADDRESS:

OFFICE OF ADMINISTRATION

301 W. HIGH STREET

JEFFERSON CITY, MO 65101

ATTENTION:

1. After reviewing the Request for Proposal (RFP), the vendor must complete and return Exhibit A, Proposal Signature Page and all other necessary exhibits.

2. Due to lead times for obtaining the information needed to complete the various Business Compliance Exhibits herein as explained in the RFP’s Vendor Response Exhibits, vendors are encouraged to IMMEDIATELY begin securing these verifications.

3. The vendor must be registered in MissouriBUYS, powered by MOVERS in a “Prospective” or “Spend Authorized” registration status to submit a proposal. The vendor must achieve “Approved” registration status in MissouriBUYS (WebProcure/Proactis) and “Spend Authorized” registration status in MissouriBUYS, powered by MOVERS to be considered for a contract award. Reference Section 5.

RFP Organization:

RFP Sections:

RFP Vendor Response Exhibits (Return these exhibits with the proposal):

Business Compliance Exhibits

RFP Attachments (Separate Documents) – Do Not return these documents with response

Separate Documents: The vendor is advised that the separate documents to this document referenced above provide additional requirements, information, and/or instruction. The separate documents must be downloaded from the Division of Purchasing’s MissouriBUYS, powered by MOVERS, website at: https://missouribuys.mo.gov/. The separate documents are downloadable from the same web page where the solicitation document is downloadable. It shall be the sole responsibility of the vendor to obtain each of the separate documents. The vendor shall not be relieved of any responsibility for performance under the subsequent contract due to the failure of the vendor to obtain a copy of the separate documents.

INTRODUCTION AND BACKGROUND INFORMATION SECTION

Introduction:

Purpose: This document constitutes a request for competitive, sealed proposals for the provision of project management services as set forth herein for the Office of Administration (OA) (hereinafter referred to as “state agency”).

Minimum Experience Qualifications: There are minimum experience qualifications in the RFP (See Section 2.2, Minimum Experience Requirements in Section 2: Scope of Work).

Titles: Titles of paragraphs used herein are for the purpose of facilitating reference only and shall not be construed to infer a contractual construction of language.

Due to conflict of interest the same vendor awarded for the Project Management services cannot be awarded for the IV&V services (to be bid separately). Vendors are CAUTIONED that if proposing for both RFPs then the mandatory award determination question on Exhibit E: Methodology, Approach, and Work Plan must be completed with their proposal submission on both RFPs to identify award preference.

Background Information:

The MO (Missouri) Vital Enterprise Resource System (MOVERS) program is the State of Missouri’s initiative to implement a modern, enterprise-wide system for Financials, Human Resources, Budget, Procurement, and other critical services needed to support all three branches of government. The MOVERS system, which leverages Oracle Cloud’s Enterprise Resource Planning (ERP) platform, will replace legacy statewide administrative systems such as SAM II, BRASS, and JD Edwards. MOVERS is to make information more easily accessible, produce data-driven insights, and significantly reduce manual or duplicative processes, providing enhanced functionality for staff and leadership alike.

Critical Events: The following represents key events relevant to the MOVERS’ project history. This is not an exhaustive list:

FY2018—Funds appropriated to procure software and implementation services to replace existing systems FY2019/FY2020 —Procurement methods defined and requests for proposals (singularly “RFP”) prepared for release FY2021—Software RFP released, evaluated, and awarded to Mythics to provide Oracle Fusion Cloud as the State of Missouri ERP System Replacement.

FY2022—System implementor RFP released, evaluated, and awarded to Accenture as the system implementor.

FY2023 – System development and implementation ongoing FY2024—Budget Hybrid Go-Live FY2025—Budget, Vendor Registration, Learning Management, & Solicitations Go-Live as the system of record.

FY2026 – Secondary IV&V contract awarded to Guidehouse, replan with four-phase implementation timeline approved by MOVERS Oversight Committee (“OSC”).

Current Status of the MOVERS project:

Replan Phase - In 2025, pursuant to Section 5.045 of CCS SCS HCS HB 5 (2025), the State of Missouri issued a competitive Statement of Work (SOW) utilizing the Statewide Management Consulting Services Qualified Vendor List (QVL) (CS241367 series) to obtain the services of a secondary IV&V vendor to provide an independent assessment and reporting on the status of the MOVERS project. As a result of the independent assessment, the MOVERS project was placed on pause and entered a replan phase.

In consultation with the secondary IV&V, the MOVERS project team assessed the status of the MOVERS project and presented various replan options to the newly formed MOVERS OSC.

In May 2026, the MOVERS OSC approved the following Replan option. Additionally, Attachment 1 provides a high level overview of the MOVERS Governance and Schedule for the Replan.

Release 1: Recruit, Core HR, EDMCS Release 2: EPM Restructure, GL, Fixed Assets, AP, AR, Inventory, Costing, Purchasing, Budget Ctrl, Expenses, Manufacturing, Order Management, Cash Mgmt. Reporting, PPM COA, Leasing, PPM, Custom solution to keep balances in sync between MOVERS and SAMII (FCCS or Acct Hub) Release 3: (HCM): Payroll, Time & Labor, Comp, Benefits, Absence Management, Talent, Employee Self-Service, Remaining Core HR, Knowledge Center Release 4: Narrative Reporting (ACFR), 1099

Existing ERP contracts:

ERP Solution Contract: Mythics is the contractor providing the Oracle Fusion Cloud software product as the State of Missouri ERP System Replacement to be implemented via contract CT201231001 (State of Missouri ERP System Replacement). The RFP that resulted in the contract award is RFPT3003490201231.

ERP Implementation Contract: Accenture is the system implementer selected to implement the Oracle Fusion Cloud software via contract CT221496001 (ERP Solution Implementation Services). The RFP that resulted in the contract award is RFPT30034902201496.

IV&V Services:

a. In 2019 the State of Missouri issued RFPT30034901802656 for ERP Consulting. The services in the RFP were to assist the state in the process of acquiring a new fully-integrated statewide budget, financial and human resources enterprise resource planning (ERP) system. Specifically, the services and deliverables include: (1) internal review and market research; (2) ERP system RFP development; (3) ERP System RFP evaluation assistance; and (4) implementation program oversight/Independent Validation and Verification services. The resulting contract number is contract CT182656001.

b. The secondary IV&V services to provide an independent assessment and reporting as required by the HB 5 stated above was awarded to Guidehouse and the SOW documents can be found as Attachment 2.

Previous Project Management Services: In 2022 the State of Missouri issued a competitive Statement of Work (SOW) utilizing the Statewide Management Consulting Services QVL (CS201311 series) to obtain project management services for the ERP project. The SOW was awarded to BerryDunn and the SOW documents can be found as Attachment 3.

Vendor Equity/Conflict of Interest: To retain equity among all vendors and not create a conflict of interest, Mythics, Accenture, and the subcontractors that are providing services under contracts CT201231001 and CT221496001 shall not be allowed to submit a response to this RFP as a prime vendor, or as a subcontractor, partner, or affiliate, under another vendor’s proposal.

Previous Contract Information:

A copy of the contracts identified above can be viewed and printed from the Division of Purchasing Awarded Bid & Contract Document Search System located on the Internet at: https://purch.oa.mo.gov/bidding-contracts/awarded-bid-contract-document-search. In addition, all proposal and evaluation documentation leading to the award of those contracts may also be viewed and printed from the Division of Purchasing’s Awarded Bid & Contract Document Search System.

State Expenditures: The Missouri Accountability Portal (MAP) located on the Internet at: http://mapyourtaxes.mo.gov/MAP/Expenditures/ provides financial data related to the purchase of the services under the contract. Be sure to read the information provided in the site information and disclaimer links:

https://mapyourtaxes.mo.gov/MAP/Help/MapExpendituresHelp.htm and https://mapyourtaxes.mo.gov/MAP/Help/MapExpendituresHelp.htm#disclaimer. Then search by the contract numbers shown above when searching for the financial information.

RFP Questions:

Buyer is Single Point of Contact for Solicitation: Vendors and their agents (including subcontractors, employees, consultants, or anyone else acting on their behalf) must direct all of their questions or comments regarding the RFP, the evaluation, etc., to the buyer indicated on the first page of this RFP. It is preferred that questions be emailed to the buyer.

Except as noted herein, vendors and their agents are instructed not to contact any other state employee regarding any of these matters during the solicitation and evaluation process. Inappropriate contacts are grounds for suspension and/or exclusion from specific procurements. Vendors can be sanctioned for unauthorized contact with any evaluator under 1 Code of State Regulation (CSR) 40-1.060(8)(G) and (H) available at http://www.sos.mo.gov/adrules/csr/csr.asp.

Minority Business Enterprise/Women Business Enterprise (MBE/WBE) and Service Disabled Veteran Enterprise certification or subcontract questions should be directed to the Office of Equal Opportunity (OEO) at http://oeo.mo.gov.

Vendor is Responsible for Asking Questions About the RFP: It is the vendor’s responsibility to ask questions, request changes or clarifications, or otherwise advise the Division of Purchasing if the vendor believes that any language, specifications, or requirements are: (1) ambiguous, (2) contradictory or arbitrary, (3) violate any state or federal law or regulation, (4) restrict or limit the requirements to a single source, or (5) restrict or limit the vendor’s ability to submit a proposal.

Vendor Question Deadline: Every attempt shall be made to ensure that the vendor receives an adequate and prompt response. However, in order to maintain a fair and equitable procurement process, all vendors will be advised, via the issuance of an amendment to the RFP, of any relevant or pertinent information related to the procurement. All questions and issues should be submitted no later than ten (10) calendar days prior to the proposal closing date and time of the proposals. If not received prior to ten (10) calendar days before the proposal closing date and time, the Division of Purchasing may not be able to fully research and consider the respective questions or issues.

State’s Response to Vendor Questions: Upon the Division of Purchasing’s consideration of questions and issues, if the Division of Purchasing determines that changes are necessary, the resulting changes will be included in a subsequently issued RFP amendment(s); absence of such response indicates that the questions and issues were considered but deemed unnecessary for an RFP amendment. All vendors will be advised of any change to the RFP’s language, specifications, or requirements by a formal amendment to the RFP. There will be no posted written records of the questions/communications (i.e., formal question/answer document).

RFP is State’s Only Official Position: The only official position of the State of Missouri shall be that which is contained in the RFP and any amendments thereto.

Amendments:

If the Division of Purchasing determines that changes to the RFP are necessary, the resulting changes will be included in a subsequently issued RFP amendment(s) prior to the proposal closing date and time.

Glossary of Terms and Acronyms:

Whenever the following terms and acronyms appear in the RFP document or any amendment thereto, the definitions or meanings described below shall apply.

General Glossary, Acronyms, and Abbreviations:

Agency and/or State Agency means the statutory unit of state government in the State of Missouri for which the equipment, supplies, and/or services are being purchased by the Division of Purchasing (Purchasing). The agency is also responsible for payment, unless otherwise specified herein.

Amendment means a written, official modification to a solicitation or contract.

Attachment applies to all documents which are included with an RFP to incorporate any informational data or requirements related to the performance requirements and/or specifications.

Buyer means the procurement staff member of Purchasing.

Code of State Regulation (CSR) contains the current administrative rules of executive agencies of Missouri government. The regulations are arranged by agency rather than by subject.

Contract means a legal and binding agreement between two or more competent parties, for a consideration for the procurement of equipment, supplies, and/or services.

Contractor means a supplier, offeror, person, or organization who is a successful vendor as a result of an RFP and who enters into a contract.

Exhibit applies to forms which are included with an RFP for the vendor to complete and submit with their proposal prior to the specified closing date and time.

May means that a certain feature, component, or action is permissible, but not required.

Must means that a certain feature, component, or action is a mandatory condition.

Party refers to either the State of Missouri or the contractor as an entity that may enter into a contract pursuant to the terms herein.

Pricing Page(s) applies to the form(s) on which the vendor must state the price(s) applicable for the equipment, supplies, and/or services required in the RFP. The pricing pages must be completed and submitted by the vendor with the proposal prior to the specified proposal closing date and time.

Proposal Closing Date and Time and similar expressions mean the exact deadline required by the RFP for the receipt of sealed proposals.

Purchase Order means the authorized document issued by the state agency to the contractor indicating descriptions, quantities, and agreed prices for products and/or services.

Reasonable, Necessary or Proper as used herein shall be interpreted solely by the State of Missouri.

Request for Proposal (RFP) means the solicitation document issued by Purchasing to potential vendors for the purchase of equipment, supplies, and/or services as described in the document. The definition includes the following sections: Introduction and Background Information; Scope of Work; Terms and Conditions (“terms and conditions” and “Terms and Conditions” are used interchangeably throughout the RFP); General Contractual Requirements; and Vendor Submission, Evaluation, and Award Information; and the RFP Vendor Response Exhibits, Attachments, and Amendments of the RFP.

RSMo (Revised Statutes of Missouri) refers to the body of laws enacted by the Legislature which govern the operations of all agencies of the State of Missouri. Chapter 34 of the statutes is the primary chapter governing the operations of Purchasing.

Shall has the same meaning as the word must.

Should means that a certain feature, component and/or action is desirable but not mandatory.

State refers to the State of Missouri, or for the purposes of this RFP and the resulting contract, the term "the state" collectively refers to the Project’s authorized governance and management bodies, including the MOVERS OSC, the MOVERS Program Executive, MOVERS Program Director, and the State Project Management Team (PMT). Any requirement or authority granted to "the state" in this document shall be exercised by the specific body or individual as defined by the Project’s governance protocols.

Statement of Work (SOW) means the process by which the state requests discretionary application support services, including services necessary to accommodate revisions to the contract. Upon request by the state, such additional services shall utilize the SOW process as a means to (1) identify the specific tasks to be performed and (2) mutually agree upon the total price to be paid to the contractor upon completion of the specified tasks. The SOW process occurs in a controlled sequence of proposals and approvals by the state’s authorized representative.

Supplier has the same meaning as the word, vendor.

Vendor means the supplier, offeror, person, or organization that responds to an RFP by submitting a proposal with prices to provide the equipment, supplies, and/or services as required in the RFP document.

0. Technical Glossary:

MOVERS: The Missouri Vital Enterprise Resource System project, including all associated software, hardware, infrastructure, and implementation services.

MOVERS Oversight Committee: The senior strategic governance, oversight, and advisory body for the MOVERS program. The Committee is comprised of statewide elected officials, cabinet-level department directors, legislative members from the Missouri General Assembly, and representatives from the Judicial branch. The membership is subject to change based on elections, appointments, and positional responsibilities. The OSC’s purpose is to provide unified strategic direction, build consensus, and make recommendations on major program decisions. Its oversight is distinct from the operational and day-to-day management of the project. Its function is to provide governance recommendations on matters such as significant budget, schedule, and scope changes. The implementation of the OSC's recommendations is carried out by the state official or entity holding the proper constitutional or statutory authority. For the purposes of this contract, the OSC is the principal body for strategic guidance and governance endorsement, while final contractual and administrative authority rests with the MOVERS Program Executive.

MOVERS Program Executive: The individual with delegated administrative and contractual authority over this contract. The Program Executive is responsible for contractual compliance, vendor onboarding, resource management, issuing contractual direction, accepting deliverables, and the final administrative approval of invoices and payments.

Project Management Team (State PMT): The State PMT consists of the state lead teams that report to the MOVERS Program Executive. This consists of the state functional leadership teams (i.e. finance, payroll, HCM), state technical leadership team, and state OCM leadership team. The group responsible for the day-to-day management and coordination of the MOVERS implementation. This team is comprised of State employees and may be supported by a contracted Project Management Team Vendor.

Implementation Vendor (ERP Implementation contractor): The third-party entity (or entities) contracted by the state to design, configure, develop, and implement the MOVERS system.

IV&V Vendor (IV&V contractor): A third-party entity contracted by the state to conduct the independent validation and verification of the MOVERS project.

Project Management Deliverables: This includes all written work product, reports, trackers, schedules, plans, dashboards, meeting materials, and other written work products required by the Contract, approved work plan or written direction from the MOVERS Program Executive (or designee).

Project Management Services: This includes but is not limited to meeting facilitation, coordination of project participants, maintenance of project management artifacts, tracking of risks, issues, decisions, corrective actions, deliverables, stakeholder coordination, and governance and m management services necessary to support MOVERS execution, governance, reporting, transparency and accountability.

Accuracy of Background Information:

Although an attempt has been made to provide accurate and up-to-date information, the State of Missouri does not warrant or represent that the background information provided herein reflects all relationships or existing conditions related to this RFP.

****END OF INTRODUCTION AND BACKGROUND INFORMATION SECTION****

SCOPE OF WORK SECTION

Core Service Requirement: The contractor shall provide project management services to support the successful implementation of the MO (Missouri) Vital Enterprise Resource System (MOVERS) for the State of Missouri for the State of Missouri in accordance with the provisions and requirements stated herein.

Reporting Governance Model: The contractor must directly report to the MOVERS Program Director, with additional direction provided by the MOVERS Program Executive.

Guiding Principle of Project Management: The contractor must be the responsible authority regarding the overall project status of the MOVERS Program and must oversee the full implementation. The contractor must support program management and execution, communication, budget management, schedule tracking and performance management by establishing the necessary working relationships with the State and MOVERS contractor(s) to facilitate the project teams proactively and cross-functionally working together in a collaborative and mutually supportive manner to achieve program goals and objectives.

Contractor as Single Point of Contact: The contractor must function as the single point of contact for the state agency, regardless of any subcontract arrangements established by the contractor, including assuming responsibility and liability for all problems relating to all services provided. The state agency will not hold the contractor responsible or liable for any subcontractor/third party relationships established by the state agency outside of the contract. The state agency will assume the responsibility of all contractual relationships established outside the MOVERs project management services contract to ensure the third parties performance does not impact the contractor’s ability to perform the requirements of the contract.

Provision of Resources: Unless otherwise specified herein, the contractor shall furnish all material, labor, facilities, equipment, and supplies necessary to perform the services required herein.

Contractor Experience Requirements: The contractor must meet or exceed the following minimum experience requirements at the time of proposal submission and for the duration of the contract:

The contractor must have been in business for a minimum of ten (10) years and shall have a minimum of seven (7) years’ experience in providing project management services in the public sector (federal, state, local government). Experience with Oracle Fusion Cloud Finance and HCM applications for a public sector entity is highly desirable.

The contractor must have completed a minimum of three (3) project management projects within the last seven (7) years that each demonstrate the experience required below:

The project management projects must have been for a complex ERP system enabling Financial Management and/or Human Resources and Payroll for a multi-year, enterprise-level project for a public sector entity comprised of numerous agencies/departments/business units that operate independently in program mission yet also have some common business functions.

The public sector entities for the three referenced projects must be of a comparable size and complexity to or larger than the State of Missouri. For the purposes of this RFP, “comparable size and complexity” is defined as an entity with an annual budget of at least $4 billion and a minimum of 10,000 full-time equivalent employees.

Team Qualifications and Requirements:

General Staffing Provisions: The contractor must provide a team of senior, experienced professionals to execute this engagement.

State Approval of Personnel: The contractor must provide resumes for all proposed contractor key personnel for review and approval by the MOVERS Program Executive. The State reserves the right to interview any proposed staff member prior to acceptance and to reject any individual deemed unsuitable.

Staff Replacement: Should any key personnel need to be replaced, the contractor must propose a replacement with equal or greater qualifications within ten (10) business days. The proposed replacement shall be subject to the State's interview and approval process.

Key Personnel and Minimum Qualifications: The contractor shall provide dedicated personnel to lead the services required herein. The contractor’s Project Director, Project Managers, and Scribe shall be allocated full-time. For the purposes of this RFP, “Full-Time” is defined as a 100% dedication of the individual’s professional time and effort to this contract. These individuals shall not be assigned to any other project or client and must be available to the State during core business hours of 7:00 AM to 5:00 PM CST, Monday through Friday, excluding state holidays.

Project Director - The contractor shall provide a minimum of one (1) dedicated staff to serve as the Project Director to perform project management functions for the MOVERS program.

Experience: The Project Director must have at least 12 years of experience in the role of Project Manager on similar projects such as a large information system replacement, or ERP implementations. The Project Director must have at least 3 of the 12 years of experience required above in the role of Project Management lead on projects of similar size and scope. The Project Director must have knowledge of complex ERP systems enabling Financial Management and/or Human Resources and Payroll. Experience with Oracle Fusion Cloud is highly desirable.

Certification: The Project Director must hold a current Project Management Professional (PMP) certification from the Project Management Institute (PMI) or an equivalent certification (e.g., PgMP, PRINCE2).

Project Managers - At a minimum four (4), the contractor shall provide dedicated (100% - 40 hours per week allocated during business hours) staff to serve as Project Managers to ensure sufficient staff are tied to the State’s replan scope, workstream, interface/legacy complexity, state resources and schedule. The contractor’s Project Managers must be dedicated to each workstream (e.g., Finance, HCM, Technical, Data Migration/Integration) to the MOVERS Project

Experience: The Project Managers must have at least seven (7) years of experience managing large information system enhancement or replacement projects, or ERP implementations. The Project Managers must have knowledge of complex ERP systems enabling Financial Management and/or Human Resources and Payroll. Experience with Oracle Fusion Cloud is highly desirable.

Certification: The Project Managers should hold a current Project Management Professional (PMP) certification from the Project Management Institute (PMI) or an equivalent certification (e.g., PgMP, PRINCE2).

Testing Manager - The contractor shall provide at least one full-time dedicated (100% - 40 hours per week allocated during business hours) testing manager working onsite directly with the state and assigned project managers for the duration of this contract to manage the comprehensive oversight of all MOVERS testing.

Experience: The Testing Manager must have at least seven (7) years of experience leading enterprise ERP testing phases and seven (7) years of experience working with large information system enhancement or replacement projects, or ERP implementations. The Testing Manager must have knowledge of complex ERP systems enabling Financial Management and/or Human Resources and Payroll. Experience with Oracle Fusion Cloud is highly desirable.

Scribe - The contractor shall provide at least one full-time dedicated (100% - 40 hours per week allocated during business hours) scribe working onsite directly with the state and assigned project managers for the duration of this contract.

Experience: The Scribe must have at least three (3) years of experience working with large information system enhancement or replacement projects, or ERP implementations. The Scribe must have knowledge of complex ERP systems enabling Financial Management and/or Human Resources and Payroll. Experience with Oracle Fusion Cloud is highly desirable.

Onsite Presence and Workspace: The contractor and the contractor’s personnel providing the project management services shall operate on-site at the MOVERS office in Jefferson City, Missouri and shall only provide remote work as detailed below.

Remote Work: The contractor may request to perform services from an off-site facility. Prior to performing any remote work, the contractor must obtain prior written approval from the MOVERS Program Executive, who may reassess and revoke this approval at any time. Any approved off-site facility must be located within the continental United States, unless the contractor provides an acceptable written exception to Executive Order 04-09.

State-Provided Resources and Access:

Workspace and Equipment: For contractor staff performing services on-site, the state will provide adequate workspace (as determined by the state), one shared team telephone for local calls, and access to printers and copiers. The state will also provide necessary computer/communications access and project-specific software. The state will also provide necessary computer/communications access and project-specific software in about five (5) business days after the contractor’s staff are onboarded.

Office Hours: Contractor staff will have access to the MOVERS project office during the State’s normal business hours (7:00 a.m. to 5:00 p.m. CST, Monday through Friday, excluding state holidays, https://oa.mo.gov/commissioner/state-holidays). After-hours access may be accommodated upon request.

Contractor-Provided Equipment: For any approved off-site work, the contractor must provide all necessary equipment (e.g. laptops) for its staff. Remote access to the state’s network must use a method and software determined and provided by the state.

Data Security and Location: All data associated with the service shall only be hosted, stored, and accessed within the United States. The contractor shall not store, locate, transfer, transmit or permit access to any portion of the state agency’s system instance, configuration, customization, documentation, or code related to the contractor’s services, nor any state agency data at rest, outside of the United States. The contractor shall also prohibit all personnel from storing state agency data on removable media, including but not limited to USB drives, optical discs, or on mobile or personally owned devices such as tablets, mobile phones, or laptops. Storage of such data is permitted only on devices used exclusively within secured and controlled data centers.

Adherence to State Policies: The contractor’s personnel, when on-site, must adhere to all state and facility policies, including but not limited to those pertaining to internet usage, data security, personnel conduct, and dress code. After award, the contractor must review these policies with the MOVERS Program Executive or their designee.

Background Checks: Prior to providing services, the contractor must ensure all personnel (including third-party staff) pass nationwide fingerprint-based background checks through the Missouri State Highway Patrol (MSHP Link) that meet or exceed state standards for employees. The contractor shall be responsible for all associated costs. The state reserves the right to require evidence of compliance or a formal attestation regarding the results and the contractor’s background check process for audit purposes.

Security Training: All contractor personnel must complete the Office of Cyber Security (OCS) training before gaining access to the state network.

Conflict of Interest and Organizational Independence

General Prohibition: The contractor shall be responsible for ensuring its full compliance with all applicable federal, state, and local laws, regulations, and executive orders concerning ethics and conflicts of interest, including but not limited to Chapter 105, RSMo. The contractor shall warrant that no financial, organizational, personal, or political conflict of interest exists that would impair, or appear to impair, its ability to provide objective oversight. This prohibition on conflicts shall extend to any relationship between the contractor (including its parent/subsidiary entities, personnel, and subcontractors) and any of the following parties: the ERP Implementation contractor, the Project Management contractor, Secondary IV&V, Oracle and its affiliates, any of their respective subcontractors, key state team members, or any member of the MOVERS Oversight Committee.

Post-Award Personnel Conflict Screening. Following the award of the contract, the State will provide a list of contractors, key state project personnel, and oversight committee members. The contractor must screen their proposed project staff against this list and immediately report any potential conflicts of interest. To facilitate this review, the contractor must submit a brief "Personnel Conflict Disclosure" for each proposed staff member. This submission must include the individual's full name, employment and key client history for the past three (3) years, and a disclosure of any personal, financial, or professional relationships with any individual on the State's roster. The State reserves the sole right to reject any contractor staff member due to a real or perceived conflict. If a conflict is identified, the State may, at its sole discretion, allow the contractor to submit a formal Mitigation Plan. Any such Mitigation Plan, and the State's acceptance of it, must be mutually agreed upon and executed formally in writing by both parties. If a staff member is rejected, the contractor must propose a replacement with equal or greater qualifications for the State's approval, at no additional cost. Failure to provide an acceptable, conflict-free team in a timely manner may result in cancelation of the contract.

Compliance and Disclosure: The contractor’s obligation to maintain a conflict-free team is a continuous requirement throughout the duration of the contract. The State will periodically provide the contractor with an updated roster. Whenever the contractor intends to add new personnel or substitute existing staff, the contractor must submit the required "Personnel Conflict Disclosure" for the proposed individual prior to their assignment to the project. No new personnel may commence work, access project materials, or bill hours to the State until the State has reviewed the disclosure and provided explicit written approval. Failure to submit these disclosures for new personnel, or the discovery of an undisclosed conflict during the contract term, may be grounds for immediate removal of the staff member and potential contract termination.

Project Management Requirements:

General Project Management: The contractor shall provide comprehensive, proactive Project Management (PM) services for the MOVERS ERP project. The contractor shall serve as the central coordinating authority, responsible for schedule tracking, performance management, budget support, and cross-functional integration across all participating groups.

The contractor’s project management services shall drive the need for active integration and accountability. The contractor’s project management services must break down operational silos, enforce strict accountability across all participating entities (including the State team, the ERP Implementation contractor, the Independent Verification & Validation (IV&V) contractor, and other project stakeholders), and drive course correction whenever schedule slip or project milestones are at risk. The contractor’s scribe shall assist in capturing meeting notes.

Schedule, Performance, and Accountability Management: The contractor shall provide schedule, performance and accountability management of the MOVERS project, which shall include, at a minimum, the following requirements:

Schedule Ownership: The contractor shall develop, maintain, and enforce the project schedule across all technical and business work streams. The contractor must review and actively manage the work breakdown structure (WBS) and replan schedules.

Dependency Coordination: The contractor shall perform coordination of overlapping implementation project schedules and identify/manage any dependencies and/or risks.

Proactive Monitoring/Escalation: The contractor shall actively monitor deadlines and immediately identify when the State team, ERP Implementation contractor or IV&V contractor are at risk of missing deliverables. The contractor must directly address delays and escalate slipping timelines to the MOVERS Program Director and MOVERS Program Executive or their designee.

Course Correction: The contractor shall facilitate mandatory intervention meetings for risk and delayed items and drive the creation and execution of Corrective Action Plans (CAPs) to realign the project schedule. The contractor shall provide recommendations to correct identified gaps between project plans and project performance.

RAID Management and Risk Mitigation: The contractor shall develop and oversee the comprehensive Risk, Action, Issue, and Decision (RAID) management process. The contractor shall assign explicit owners to risks and drive mitigation strategies before they materialize into project delays. The contractor shall develop, review, and maintain risk and issue matrices (including risk mitigation strategies for each respective identified risk). In coordination with the MOVERS contractors, the contractor shall develop recommendations for mitigating risks identified with schedule slippage and report those strategies to the state’s leadership team.

Metrics Tracking: In coordination with the IV&V contractor, the contractor shall identify and maintain key project metrics for measuring the overall project progress towards completion, performance, and achievement of project goals/objectives. The contractor shall create weekly project and program status reports for State ERP leadership and a project health dashboard. The dashboard shall not merely provide narrative summaries, but shall be supported by current project artifacts. The contractor shall assess the overall health of the program and projects and the health of the individual aspects of the projects including requirements management, schedule management, scope management, quality management, risk and issue management, resource management, organizational change management, and technical management. The state shall have the final approval over the dashboard and has the ability to request that the contractor revise the dashboard to capture additional metrics, at no additional cost to the state. The contractor shall provide a live dashboard that is accessible by the Oversight Committee, Change Control Board, Program Executive and all state leadership.

Document Repository: The contractor shall manage the state’s document repository for all MOVERS project documents, which is SharePoint.

Team Integration and Interconnecting: The contractor shall provide team integration and interconnecting of the MOVERS project, which shall include, at a minimum, the following requirements:

Cross-Functional Alignment: The contractor shall act as the primary bridge between the business teams, technical teams, and contractor resources, actively dismantling operational silos to ensure unified and interconnected project execution.

Organizational Change Management (OCM) Alignment: The contractor shall ensure that the technical deployment schedule is tightly integrated with Organizational Change Management (OCM) activities so that state agencies are prepared for system rollouts.

Financial and State Resource Management Support: The contractor shall provide financial and resource management support of the MOVERS project, which shall include, at a minimum, the following requirements:

Budget Collaboration: The contractor must partner directly with the MOVERS Financial Controller to track project expenditures according to budget allocations/appropriations, forecast costs, recommend cost saving measures, align the project budget with scheduled milestones, create and/or update budget-to-actual work hour estimates for each work stream and facilitate the development of budget recommendations.

Resource & Capacity Tracking: The contractor must monitor the utilization of State Subject Matter Experts (SMEs) and IT staff. The contractor must identify bottlenecks, staff burnout, and proactively flag the need for state FTE reallocations or backfills to protect the critical path. The contractor must review the project governance chart and identify all required state project roles and determine who is currently performing those roles. If required roles are not currently fulfilled, the contractor’s project director must work with MOVERS Program Executive (or designee) to determine how to move forward.

At least 90 calendar days prior to a testing phase, the contractor shall deliver a formal Agency Capacity and Stabilization Plan to the MOVERS Program Executive as well as Oversight Committee that identifies how many hours are required from state team members to begin the testing phase as well as the effort to coordinate state team member to engage in testing.

Coaching and Guidance: The contractor must provide coaching, guidance, direction and leadership to the project teams and project managers in relation to the various issues, risks, activities, general management, and program/project approach.

State Operations: The contractor must work closely with the State to ensure minimal impact to State operations through effective operation and performance of the MOVERS project during transition to the new work processes and solutions.

Contractor Oversight and Governance: The contractor shall provide the contractor oversight and governance of the MOVERS project, which shall include, at a minimum, the following requirements:

Contractor Staffing & Resource Tracking: The contractor must track the ERP Implementation contractor and IV&V contractor’s resource allocation against their contractual baseline commitments. The contractor must monitor the presence of named key personnel, track overall vendor FTE counts, and immediately escalate unauthorized resource roll-offs, bait-and-switch tactics, or chronic understaffing that threatens project success.

Deliverable and Service Level Agreements (SLAs) Validation: The contractor shall track and validate the timely submission of all project deliverables. The contractor shall monitor contractor performance against contractual Service Level Agreements (SLAs) and assist the State in enforcing contract terms (e.g., holdbacks, liquidated damages) for poor performance.

Formal Decision Tracking: The contractor shall manage the formal decision-making process for the MOVERS Oversight Committee and Executive Sponsors. The contractor shall force resolution on pending design or scope decisions and meticulously log them to prevent project stalling.

Contractor Artifact Accountability: The contractor shall engage with the MOVERS contractors to receive confirmation that those other MOVERS contractors are developing, reviewing, and maintaining project artifacts (documentation, risk/issue matrices, communication plans, and project status reports) per the assigned RFP and awarded contracts.

Communication Assistance and Knowledge Transfer: The contractor shall provide communication and knowledge transfer of the ERP project, which shall include, at a minimum, the following requirements:

Transparent Reporting: The contractor shall develop and maintain a comprehensive communication plan detailing project health, critical path items, and transparent status updates to the MOVERS Program Director and MOVERS Program Executive and Oversight Committee upon request. The contractor shall provide timely, accurate, and transparent reporting regarding overall project health, schedule performance, critical path activities, budget and cost performance, risks, issues, dependencies, decisions, deliverables, change requests, testing, cutover readiness, agency readiness, and other matters material to the success of the MOVERS program.

The contractor shall also provide a bi-weekly executive level reporting suitable for the MOVERS Program Executive and MOVERS Oversight Committee. This report shall clearly identify decisions required within the State’s reporting structure, unresolved escalation, and any other material impediments to successful delivery.

State Empowerment: The contractor shall continuously train state staff on project management best practices and execute a formal Knowledge Transfer plan prior to contract completion to ensure the State retains institutional knowledge from the implementation of the ERP project.

If requested by the MOVERS Program Executive, the contractor shall support the development of strategic communication for the program and assist in delivering timely, relevant, and actionable communication to key stakeholders, prepare for meetings and briefings, and assist in responding to state leadership.

As requested by the MOVERS Program Executive, the contractor shall assist in the coordination and support for building the agenda, materials, and communications for meetings and briefings. The contract shall also assist the MOVERS Program Executive with stakeholder-facing updates at least monthly, and more frequently during periods of significant agency impact.

Collaboration with Independent Verification and Validation (IV&V): The contractor shall provide communication and knowledge transfer of the MOVERS project, which shall include, at a minimum, the following requirements:

Operational Execution vs. Independent Audit: The contractor shall be responsible for the day-to-day project execution, schedule enforcement, and risk mitigation. The contractor shall facilitate the IV&V’s access to project data, schedules, and deliverables so the IV&V can perform independent quality and risk assessments.

Deliverable Management: The contractor shall track deliverable submission, routing, and timeline compliance. The contractor shall not perform deep-dive technical or qualitative reviews of System Integrator deliverables, as this is the purview of the State SMEs and IV&V contractor.

Risk Mitigation Ownership: While the IV&V contractor may independently identify project risks, the contractor shall be strictly responsible for integrating those risks into the master RAID log and driving the actual execution of the corrective action plans.

Oversight for the testing phases (SIT, UAT, regression, performance). The contractor shall provide comprehensive oversight and support the state for the testing phases for ERP project which includes SIT, UAT, regression, and performance testing, which shall include, at a minimum, the following requirements:

While the ERP Implementation contractor is responsible and accountable for the development of key testing materials such as strategies, scripts, templates and tester lists, the contractor must provide oversight into testing which consists of the testing governance, traceable test design, disciplined defect management, and full user ownership. The contractor shall review, validate, approve, and govern the testing materials that are developed by the ERP Implementation contractor such as strategies, scripts, templates, tester lists, kickoff materials, and checklists.

The contractor shall coordinate all testing communications, schedules, meetings, and agency tester engagement activities. The contractor shall understand and agree that the Program Executive has final approval over testing documents prior to testing.

The contractor shall deliver training and knowledge transfer on testing…