Microscope Serivce Maintenance_Statement of Work.pdf
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- Solicitation number
- PANDHA26P0000040703
- Issued by
-
Defense Health Agency
About this file
This is a Statement of Work (SOW) for service maintenance of microscope equipment at Naval Medical Center San Diego (NMCSD).
The contractor must provide repair and preventive maintenance services for 43 microscopes and 43 extra heads with tubes, bridges, and pointers located in the Laboratory Department at NMCSD's Material Management BIOMED Repair Department in Building 1, Room GD-18H1. Preventive maintenance is required twice per fiscal year (January and July), while repair services are available Monday through Friday from 0800-1600 hours local Pacific time. The contractor must respond by telephone within two hours of malfunction notification during business hours and provide on-site support within one business day. Parts and supplies must be new and provided at no additional cost beyond the contract price; labor costs outside standard business hours require prior notification to NMCSD. All technicians must be fully qualified through original equipment manufacturer (OEM) or comparable third-party training, with certificates provided upon request. The contractor must maintain replacement parts inventory to minimize downtime and complete repairs within two business days. Field Service Reports must be submitted electronically or in writing to the designated NMCSD contact within 72 hours of service completion and must include contractor name, technician information, equipment identification numbers, labor hours and rates, materials used, and end-user acceptance. The contractor must obtain Defense Biometric Identification System (DBIDS) access for entry to the naval facility and check in/out at the Biomed Repair Department during business hours for visitor badges. The equipment list includes primarily Olympus microscopes (various BX series models) with some Nikon and specialty stereo and fluorescent models distributed across multiple laboratory locations including Cytology, Histology, Microbiology, and Blood Bank departments.
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STATEMENT OF WORK
SERVICE MAINTENANCE
GENERAL REQUIREMENTS: The effort required hereunder shall be performed in accordance with this Statement of Work and with all other terms and conditions set forth herein.
SCOPE: The contractor is required to provide all services, materials and equipment necessary for the repair/preventive maintenance of government owned microscope equipment to include:
(43) microscopes as well as (43) extra heads with tubes, bridges and pointers (see attached equipment list), located in the Laboratory Department at Naval Medical Center, San Diego (NMCSD) to ensure dependable and reliable equipment operation. The scope of work performed under these specifications includes the furnishing of all labor and parts to perform all repairs on equipment listed to assure continued operation at their designed efficiency and capacity.
LOCATION: Material Management BIOMED Repair Department, Building 1, Ground Floor, Room GD-18H1, Naval Medical Center San Diego, 34800 BOB WILSON DRIVE, SAN
DIEGO, CA. 92134-5000.
NMCSD PREVENTIVE MAINTENANCE REQUIREMENTS:
a. Perform service repair/preventive maintenance to industry standards.
b. Ensure that only FULLY QUALIFIED FIELD ENGINEERS and TECHNICIANS who have gone through original equipment manufacturer (OEM) or comparable third party service schools for the above-mentioned equipment, shall be employed in the performance of any and all work performed under this contract. Upon request, contractor shall provide training certificates (or notarized copies) to the Material Management Department, Biomed Repair Department division for verification.
c. Make repairs to the extent necessary (as determined by inspection tests or disassembly) to ensure a functional system that will efficiently serve its intended purpose.
NMCSD CORRECTIVE MAINTENANCE REQUIREMENTS:
a. Correct inoperable condition in a timely manner. Immediately upon contract award, the contractor will provide Material Management Department BIOMED division, Naval Medical Center San Diego, an emergency telephone number. Contractor will respond no later than two
(2) hours after telephone notification Monday-Friday, hours of 0800–1600.
b. Provide only the work necessary to restore the equipment to a serviceable/operating condition by adjustments, replacement parts, or minor repairs when it is determined that extensive repairs and parts replacements are not necessary.
c. Equipment improvements/modifications shall be made only upon Material Management Department, Biomed Repair Department written approval and direction.
d. Notify the Material Management Department, Naval Medical Center San Diego, Biomed Repair Department immediately upon receipt of OEM or replacement parts/equipment safety recalls notices.
e. Insure that original design and functional capabilities will not be changed, modified, or altered unless the Material Management Department, Biomed Repair Department, Naval Medical Center, San Diego authorizes such changes in writing.
f. Provide suitable OEM recommended repair equipment/tools required for the satisfactory execution of all repairs made.
g. Furnish manufacturer OEM approved lubricants and lubricate wear points within the equipment.
h. Extend to the Government all commercial warranties on replacement parts consistent with standard industry inventory.
RESPONSE TIME: Contractor shall use commercially reasonable efforts to:
a. Respond by telephone to any report of a malfunction requiring repair within two (2) hours of notification by NMCSD Monday – Friday, 0800-1600.
b. Provide on-site support within one (1) business day of notification by NMCSD Biomed Repair Department personnel.
TITLE TO EQUIPMENT: Contractor shall not assume possession or control of any part of the equipment. The government retains ownership to title thereof.
LIABILITY: The Contractor shall not be liable for any loss, damage, or delay due to any cause beyond reasonable control including but not limited to, acts of government, strikes, lockouts, fire, explosion, theft, floods, riot, civil commotion, war, malicious mischief or acts of God.
UTILITIES: The Contractor may use Government utilities, (e.g., electrical power, compressed air, and water) that are available and required for any service performed under this contract. The building engineer, to ensure compatibility with the Naval Medical Center's electrical wiring and equipment, must approve the contractor’s electrical equipment.
SHIPMENT: The contractor shall not exceed two (2) business days of shipment for all equipment coming and/or going to Material Management Department, Biomed Repair Department, Naval Medical Center San Diego.
ACCESS TO EQUIPMENT: Contractor shall be provided reasonable access to all equipment that is to be serviced and utility outlets required to do the service. The contractor shall be free to start and stop all primary equipment incidentals to the operation of the maintained equipment after permission is received from Laboratory on-duty personnel responsible for such equipment.
GOVERNMENT PERSONNEL: NMCSD employees will not perform maintenance or attempt repairs to equipment while such equipment is under the purview of this contract unless agreed to in writing by the contractor.
PARTS AVAILABILITY: To ensure minimal equipment downtime, contractor shall maintain replacement repair parts and materials necessary to perform each repair within two (2) business days.
LABOR: All compensation for labor from the hours of 0800-1600. Local PST time is included in the contract price. Any labor performed outside of this timeframe is not included in the contract pricing. If service becomes necessary to be performed between 1600-0800, NMCSD Biomedical Repair Division shall be notified prior to performance.
PARTS/SUPPLIES QUALITY: Parts and Supplies provided under this contract shall be new.
All compensation for parts and materials is included in contract price. Vendor will provide equipment repair at an additional cost. Repairs will require an itemized list of parts replaced as well as model, serial number and equipment control numbers for microscope(s) serviced.
SECURITY REQUIREMENTS: The Vendor shall obtain and maintain Defense Biometric Identification System (DBIDS) for access to US Naval facilities, in order to obtain entrance into the NMCSD compound prior to the scheduled visit. DBIDS guidance for Vendors/Contractors to obtain a pass is accessible through the following website:
https://cnrsw.cnic.navy.mil/Installations/NAVBASE-San-Diego/Operations-and- Management/SECURITY/Base-Access/
CONTRACTOR CHECK-IN/CHECK-OUT: Contractor is required to report to the Material Management Department, Biomed Repair Department, Build 1, Ground Floor, Room GD-18H1 Naval Medical Center San Diego, for Visitor Badges during the hours of 0800-1600, Monday through Friday, prior to and upon completion of any service/repair performed.
FIELD SERVICE REPORTS: Contractor shall furnish a written or electronic vendor supplied Field Service Report (FSR) to the Duty Staff at:
Naval Medical Center, San Diego Bio Medical Repair Building 1, Ground Floor, Room GD-18H1 Phone: 619-532-8010 Fax: 619-532-8013
Or electronically at:
jesse.a.bell2.civ@health.mil
The contractor, or his representative, shall complete the vendor supplied Field Service Report to include the following:
Contractor Name Technician’s Printed Name, Telephone Number and Signature Date and Time of Arrival ECN (Equipment Code Number) and Serial Number Time Expended Repairing/Service; Labor Hours, Rate and Materials Summary of Work Performed and Accepted by End-User (Government Representative’s Printed Name and Signature) All Field Service Reports shall be submitted within 72 hours of completion of service.
Completed Field Service Reports are Required
Prior to Acceptance of any Invoice.
PREVENTIVE MAINTENANCE AND REPAIR SERVICE SCHEDULES
SERVICES SHALL BE REQUIRED BASED UPON THE FOLLOWING AGREED
SCHEDULES:
PREVENTIVE MAINTENANCE: (Check One)
__ One (1) time per fiscal year: __________________
X Two (2) times per fiscal year ): January / July______
Four (4) times per fiscal year: December/March/June/September
REPAIR: (Check One)
X Monday - Friday, 0800-1600
__ Seven (7) days per week, 24-hour coverage
No Heads/Attributes MAKE MODEL ECN Serial No. Location 1 1H Olympus BX45 29100 2G14001 Lab Supply Office 2 2H Olympus BX45 29101 1L11848 Histology 3 3H Olympus BX45 29102 1L11417 Lab Admin 4 1H Olympus BX45 29103 3J09914 Cytology 5 1H Olympus BX45 29104 3K09852 Cytology 6 1H Olympus BX45 29105 3J09307 Cytology 7 4H Olympus BX45 29106 1M20089 Cytology 8 3H Olympus BX45 29107 3K07566 Cytology 9 3H Olympus BX45 29109 2G14017 Histology 10 2H Olympus BX45 30845 0K14300 Cytology 11 1H Olympus BX45 32931 5A19770 Cytology 12 1H Olympus BX45 34075 5K16304 Microbiology 13 2H Olympus BX45 98026 8H18328 Cytology 14 2H Nikon 50i 104766 116168 Microbiology 15 15H Nikon 80i 104975 552891 Cytology 16 1H Olympus BX41 106735 9G17734 Cytology 17 Stereo Generic Stereo Z-2 114946 12251 Microbiology 18 2H Olympus BX40 126759 8J12825 Cytology 19 1H Olympus BX46 134565 6K44062 Core Lab 20 2H Olympus BX46 134563 5K44682 Core Lab 21 2H Olympus BX46 134564 5K45399 Core Lab 22 1H Olympus BX43 144001 7G49500 Cytology 23 2H Olympus BX43 144010 7G49304 Microbiology 24 1H Olympus BX43 144011 7G48902 Pending?
25 1H Olympus BX45 0M2827 9K07770 CYTO/3F-30F1-A-CD 26 1H Olympus BX40 0M282E 9K07762 CYTOLOGY 27 1H Olympus BX40 0M2831 0A02651 Cytology 28 1H Olympus BX45 0M28A7 1G00681 Core Lab Office 29 1H Olympus BX45 0M28ED 220875 Morgue/Cytology 30 2H Olympus BX45 0M2D8D 1H08549 Cytology 31 3H Olympus BX45 0M2D95 1J13383 Cytology 32 2H Olympus BX46 134566 6K44684 Core Lab 33 1H Olympus BX46 144005 7D47554 RM 3E - 22G5 AP 34 1H Labomed LX400 135433 1G0275093 MCRD 35 Fluorescent Laxco LMC-4000 177845 I2525-8221-0010 Microbiology 36 1H Olympus BX41TF 135436 6C43712 Cytology 37 1H Olympus CX33 144004 7C44691 Blood Bank Student Area 38 1H Olympus BX45 159666 9E50420 Cytology 39 Stereo Olympus SZ2-ILST 144006 7D46640 Cytology 40 Stereo Olympus SZ2-ILST 144007 7E40599 Cytology 41 Stereo Olympus SZ51 177715 7E02594 Microbiology
42 Stereo Olympus SZ51 177716 7F01002 Microbiology 43 1H Nikon E200 Unknown 841155 Bood Bank
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