Manchester Merrimack Combine SOW_5_9_2024.pdf

FEDERAL AVIATION ADMINISTRATION

Manchester, NH and Merrimack, NH

General and Technical Specifications

For Janitorial Specifications At

Federal Aviation Administration

Manchester Air Traffic Control Tower/

Base Building in Manchester, NH

Boston TRACON in Merrimack, NH

PREPARED BY: William Gates

WEP13

8 Ammon Ed

Manchester, NH 03103

Kevin Belanger

WEP11 Coordinator 25 Robert Milligan Parkway

Merrimack, NH 03054

1. SCOPE: Janitorial services required herein are for the Federal Aviation Administration at (FAA) buildings and offices in the following locations:

Manchester ATCT Boston TRACON

The number of square feet and other items as described in these specifications are approximate only. Any minor discrepancies between these figures and the actual number thereof, or minor discrepancies in floor type, room designations, will in no way relieve the contractor from the necessary furnishing of any materials or performing any work that may be required to carry out the contract in accordance with the true intent and meaning of these specifications.

** Facilities may be added or removed upon mutual agreement of the Government and Contractor.

2. GENERAL INFORMATION

A. Interference with Government Business: The Contractor must schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission.

In those cases where some interference may be essentially unavoidable, the Contractor must be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.

B. Protection of Government Property: During execution of the work, the Contractor must take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended. Accidental splashes must be removed immediately. The Contractor must return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

C. Safety and Fire Prevention: The Contractor will be responsible for instructing their employees in appropriate safety measures. Housekeeping employees must not place mops, brooms, machines and other equipment in traffic lanes or other locations in such a manner as to create safety hazards. Appropriate, neat appearing, well-kept signs must be provided by the Contractor to indicate, “Danger Hazardous Floors, Walk Left or Walk Right”, as applicable, and approved by the COR prior to use. Such signs must be displayed at all times in all areas where cleaning operations are in progress that necessitate use of any equipment or supplies such as buckets, wires, ladders, water, wax, etc., which may impose a traffic obstruction or personnel hazard.

Contractor's employees will be required to interrupt their work to allow passage of personnel, equipment, or carts. When cleaning of a public traffic area (i.e., lobbies or corridors) results in a temporary hazard of wet/slippery floors, housekeeping personnel will use parallel wet mopping or cleaning procedures. The contractor and its personnel must comply with all applicable building regulations regarding security, fire, safety, traffic, parking and environmental protection.

D. Employee Security and Training

1) Employee Training -The Contractor will be responsible for training his/her employees on the following subjects:

• Proper use and handling specified and approved detergents, supplies, and equipment.

• Care and maintenance of Contractor and Government furnished property.

• Familiarization with fire prevention and safety procedures. This will include fall protection if applicable for cleaning in high areas and proper use of ladders.

• Familiarization with applicable FAA policies/regulations and their effect on housekeeping services.

• Documentation of this training will be made available to the Contracting Officer and/or their Representative upon request.

2) The Contractor must ensure each employee completes the appropriate security forms required by FAA, Personnel Security Division, in order to conduct local background checks and appropriate national agency checks. If the background security checks reveal the employee does not meet FAA’s suitability standards, he/she must not be allowed to work at the FAA facility.

Security must notify the CO prior to notifying the Contractor to remove the employee from the facility. The Contractor must submit to the COR a list of all employees by name who are to work at this facility not later than ten (10) days after receipt of contract award. The Contractor must likewise notify the COR in writing of any deletions or additions of employees performing under this contract immediately. The Contractor and his/her employees must be subject to all rules and regulations relative to entering and leaving the buildings and grounds for security purposes.

3) Badges-All employees must wear FAA supplied security badges above the waist, on the front of the body, and on their outermost clothing at all times while on the premises. Upon termination of employment, security badges must be turned in to the Contracting Officer’s Representative.

3. SECURITY:

A. All personnel working at the Manchester ATCT/SSC must be badged. Non – badged employees cannot work at this facility. All contractor employees working within the A90 facility must be badged by the FAA security office. The contractor applicant must complete and pass the FAA screening and background process in a timely manner in order for them receives the FAA PIV Badge. This process is completed with security office at FAA New England Regional Office 1200 District Ave. Burlington, MA 0183. The contractor applicant must complete the eQIP form and other required material within 15 Calendar-days of receiving the e-mail from the SSE.Once the contractor applicant receives the FAA PIV Badge they will be allowed to proceed to this location.

B. The contractor must close and lock all doors when work in the room or area is completed, unless instructed otherwise by occupants or COR. The contractor will ensure that the dumpster is locked when not in use, unless otherwise instructed by COR.

C. The contractor is responsible for all government-furnished keys and access cards. Failure by the contractor to turn in keys and/or access cards when requested at the end of contract or termination of contract will result in withholding all monies due until all keys and/or access cards are returned to the issuing official. Loss of keys or access cards by the contractor compromises the security of the facility, necessitating replacement of locks and key systems. Therefore, the contractor will be responsible and liable for labor and material costs incurred due to loss of keys and/or access cards to include replacement keys and re-coring and all applicable locks.

D. Daily, the contractor will checkout an access card and keys from the Security Control Center. All items must be returned to the Security Control Center prior to leaving the site.

E. The Contractor must ensure that all articles of possible personal or monetary value found by the

Contractor's employees are turned in to an office designated by the COR.

4. CHECKLIST

To insure the performance of desired work in accordance with the specification set forth herein, the contractor is required to provide contractor personnel with a copy of the service schedule setting forth the work described in the specifications. This service schedule (or one developed by the contractor and approved for use by the COR) will be used as a checklist to record work performed. The contractor will submit a copy of the proposed checklist for approval to the COR prior to commencing the contract. Each facility will have its own independent checklist and schedule.

Contract personnel will be required to check off on the service schedule checklist each item of work performed. These checklists will be posted on the janitorial closet door and submitted to the designed COR no later than 10:00 A.M. on the Monday following the week in which the work was performed. The checklist will constitute a permanent record of the work performed and become the property of the U.S. government. These records will be used as the basis for contractor monthly invoice approval payment.

Deficiencies of unaccomplished work as called for in the specifications will be noted on the check sheets and will be brought to the attention of the contractor. Deficiencies noted must be remedied by the contractor within the time and date specified by the COR. Deficiencies will be remedied at no additional cost to the government. Deficiencies remaining uncorrected for a time period exceeding the time and date specified by the COR or greater than twenty-four hours will be used as a basis to determine deductions to be made from the appropriate monthly invoice for non-performance.

5. SERVICE PERFORMANCE SCHEDULE

The Contractor must provide the COR with a monthly work schedule. The schedule must include work hours, employees involved, and any special services to be performed during the monthly cycle (i.e.

buffing floors, etc.). The schedule must be submitted to the COR every fourth Tuesday of the preceding month for it to be effective. The Contractor must provide the COR with a signed and dated checklist documenting the completion of the various services. Any anticipated changes to the schedule require prior approval of the COR one week in advance. Tasks must not be scheduled using the fiscal year as a basis (October through September). Tasks must not be scheduled during the last week of the month, last month of the quarter (December, March, June, nor September), or the last month of the semi-annual period (March nor September).

The Contractor must arrange for satisfactory supervision of the contract work. The contractor or his/her supervisors must be available at all times. The name of the supervisor must be submitted in writing through the COR to the CO. Where weekly services are required, such supervisor must meet with the COR once each week to inspect contract performance. Where services are performed no more than biweekly (every other week) or monthly, such meeting must be conducted once each month.

After contract award and prior to the commencement of work, the CO/COR and the Contractor must meet and review the total workload and working methods proposed by the Contractor. The Contractor must submit prior to the contract starting date an annual schedule of all periodic work by dates and areas. The Contractor must be required to submit a work report of the periodic jobs performed for comparison with the schedule requirements.

6. QUALITY ASSURANCE

The Government may evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

7. EMERGENCY SERVICES

In the event that an emergency situation occurs, such as flooding, glass breakage, spillage of liquids, etc., prior to or after normal working hours, the Contractor must be required to provide clean up services.

8.WASTE MANAGEMENT AND POLLUTION PREVENTION:

In accordance with EO 13834, FAA is required to divert from landfill or incineration facility disposal a minimum of 50% of the non-hazardous waste generated as a result of its operations. In support of meeting this requirement, the Contractor must divert from landfill or incineration facility disposal a minimum of 50% of the non-hazardous waste generated as a result of the Contractor’s work, to the maximum extent feasible. In doing so, the Contractor must appropriately utilize the facility’s existing waste and recycling program. The Contractor will establish a program to promote cost-effective waste reduction in all operations and facilities covered by the contract in accordance with clause 3.6.3-7 All reports will be provided to the CO and COR monthly.

9. RECOGNIZED HOLIDAYS:

The contractor will not be required to perform services on these Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Junteenth Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

10. GOVERNMENT FURNISHED ITEMS AND SERVICES

A. Facilities: The Government will furnish or make available to the Contractor the facilities described in herein. The Contractor will be responsible and accountable for such facilities accepted for use and must take adequate precautions to prevent fire hazards, odors, and vermin. Custodial services for Government furnished facilities will be provided by the Contractor. The Contractor will obtain written approval from the Contracting Officer prior to making any modifications or alterations to the facilities. Any such modifications or alterations approved by the Government will be made at the expense of the Contractor. At the completion of the contract, all facilities will be returned to the Government in the same condition as received, except for reasonable wear and tear. The Contractor will be held responsible for the cost of any repairs caused by negligence or abuse on his/her part, or on the part of his/her employees. The contractor will dismiss from the premises any employee who, in the opinion of the Contracting Officer or authorized representative, interferes with or fails to comply with the terms, conditions, or specifications contained in this contract

Facilities provided by the Government for use by the contractor are for the convenience of the contractor. Should a facility provided by the government for the convenience of the contractor not be available for use or be temporarily out of service, the contractor is not relieved of the obligation to provide the services that would have been accomplished had this facility otherwise been available. Failure of the contractor to keep these facilities in a clean and orderly condition satisfactory to the Contracting Officer and / or COR may result in withdrawal of the privilege of using them.

B. Utilities: The Government will furnish utility services at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the contract: electricity, steam, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the Contracting Officer Representative.

The Contractor will be responsible for instructing employees in utilities conservation practices. The Contractor will be responsible for conserving utilities, which must include, but not necessarily be limited to:

Lights must be used only in areas where and at the time when work is actually being performed unless otherwise directed by the COR. In occupied areas, lights may not be turned on or extinguished without first receiving permission from the occupants.

Mechanical equipment controls for heating, ventilation and air conditioning systems will not be adjusted by contract employees.

Water faucets or valves will be turned off after the required usage has been accomplished. To conserve water, only the minimum quantity of water needed for the required usage will be expended.

C. Janitorial Closets: Janitorial closets may be assigned, if available, to the contractor by the

Contracting Officer’s Representative for the storage of cleaning tools and bulk supplies inside the building. No other supplies or equipment may be stored on site. The Government will not be responsible for loss and/or damage to contractor’s stored supplies, materials, equipment, or other personal belongings caused by fire, theft, accident, or otherwise. Failure to keep these facilities in a clean and orderly condition may result in the withdrawal of the use of such facilities.

11. CONTRACTOR FURNISHED ITEMS AND RESPONSIBLITIES

The Contractor will furnish all materials, equipment, facilities and services required to perform work under this contract that are not listed under Section 10 of this Statement of Work.

A. The Contractor must furnish all supplies, including bathroom supplies, waste bin liners, toilet tissue, hand soap, hand sanitizer, paper towels, dishwashing powder or liquid, deodorizers, disinfectants, dish soap, dinner napkins, hand towels, and hand soap for the break room, in sufficient quantities necessary to meet the requirements of this contract. The Contractor is responsible for placing these items in their normal place of use. NOTE: ALL toilet tissue supplied under this contract must be no less than 2-ply. There will be a sufficient stock of supplies such as toilet tissue and paper towels to ensure the facilities does not run out, especially over a weekend or Holiday.

B. The Contractor must furnish all tools, equipment, and janitorial supplies, including cleaning compounds, soap, non-slip buffers, power industrial vacuum cleaners, buckets, polishing compounds, flashlight, disinfectants, shampoos, steel wool, mop buckets with ringer and casters, degreasers, wiping rags, lint free glass cleaning rags, glass cleaning products, rubber gloves, detergents, sponges, squeegees, of acceptable commercial grade and quality, and in sufficient quantities necessary to meet the requirements of this contract.

Contractor-provided tools (i.e. vacuum cleaner, buffing machines etc.) must be commercial grade and must not generate excessive noise that disrupts the work in progress. Vacuum bags must be replaced and bag-less vacuum cyclones emptied on a weekly basis or sooner if needed. The Contractor must use cleaning agents of synthetic detergent that are odor counteracting and have germicide properties.

C. All power equipment and attachments, including power cable and extension cords, must be free from any defects. The Contractor must use only the FAA furnished power outlets designated by the COR or CO.

D. No contractor furnished or owned commodity must be kept on FAA owned or leased space or property without approval in writing by the COR or CO. The Contractor must keep pilferable items under lock and key at all times and must provide the COR with a key in the event of an emergency.

E. The Contractor must furnish a lockable dumpster and trash removal service for recyclable and non-recyclable waste. FAA Must provide locks and keys if needed directed by the COR. For Manchester a 6 Yard Dumpster for the non-recyclable waste to be picked up every other week and a 96 Gallon recycling Bin for the recyclable waste to be picked up once a month will be provided by the Contractor.

F. The Boston TRACON requires (1)- 10 yd dumpster for trash, and (1) 10 yd dumpster for recycle materials. Each shall be emptied no less than once per week unless authorized by COR. This is the minimum interval permitted and more frequent garbage and or refuse collections may be required of the contractor at no additional cost to the government if, in the opinion of the COR the accumulation becomes a health hazard, gives off offensive odors or becomes unsightly. The contractor is also responsible for removal and disposal of recyclable waste in accordance with local mandates. The method of temporary storage and removal of same will be sanitary in nature and free from odor, insects, and rodents, and must meet the approval of the COR. The contractor will ensure that the method utilized will prevent trash and debris from scattering over the grounds and parking lot. The contractor is required to clean up any trash or debris scattered over the grounds or parking lost as result of inadequate prevention. Any additional costs incurred as a result of such scattered trash must be borne by the contractor. Failure to take prompt action to clean the grounds may result in the government doing so and deducting the cost thereof from the contractor’s next payment.

G. The Contractor will provide the COR and Facility a binder with the complete list of Material Safety Data Sheets (MSDS) for ALL CHEMICALS being utilized to sanitize and clean the facility. The Contractor will also ensure that this list is updated whenever there are Chemical / Product changes. There shall be binder in each janitorial closet containing SDS sheets of items stored in such closet or area. The government reserves the right to disapprove of any chemicals it deems unfit for use.

H. The contractor will furnish shower curtains three times per year, or more frequently as directed by the COR. Replacement shower curtains will be of equal or better quality than those currently installed. Curtains shall be of proper length as not to allow water to exit shower area creating slip hazard.

12. CLEANING SERVICES: Performance requirements for cleaning consist of the following each time an area is serviced;

A. Furniture or other equipment (including waste bins) moved while performing cleaning services must be returned to their original position.

B. Sweeping/Dust Mopping. Concrete/quarry tile, terrazzo, metal, wood, and resilient flooring must be swept or dust mopped to remove all loose dirt, dust, and debris. Floors will be cleaned and free of trash and foreign matter. No dirt will be left in corners, under furniture, or behind doors.

C. Vacuuming Carpets and Rugs. Carpets, including corners, will be clean and free from dust balls, dirt and other debris; nap on carpets will lie in one direction upon completion of the vacuuming task Carpeted areas, rugs, and mats must be vacuumed free of all loose soil and debris.

D. Emptying Waste Bins. All waste bins must be emptied and plastic liners replaced. Any plastic liner with food wastes or that is soiled or leaking must be replaced with a new plastic liner.

Waste bins must be washed inside and outside utilizing a disinfectant as needed to remain free of odors. After washing, bins must be wiped dry and new plastic liners installed. All ashtrays and ash receptacles must be emptied and cleaned free of tobacco residue. Boxes, cans, bottles, and other items placed adjacent to waste bins and marked "TRASH" must also be removed and disposed of. All waste collected must be disposed of in the nearest outside trash collection point. Waste that falls on the floor and outside grounds during the waste removal must be picked up and disposed of by the Contractor. including cigarette butt within the building and outside the building

E. Dusting/Cleaning. All furniture, partitions, radiators, equipment, hand railings in stairways, grills, horizontal ledges, and sills must be dusted. Walls, doors, and partitions must be wiped clean (including glass in partitions and doors) to a height of 8’6" above the floor level. The contractor will not dust, clean, vacuum, or otherwise service any electronic equipment. The contractor will not dust, clean, vacuum, or otherwise service any electronic equipment. This is not meant to relieve the contractor of the responsibility to perform these services on the tops, backs, shelves, sides or covers of the racks, cabinets, or consoles which house the electronic equipment, unless differed by COR.

This is not meant to relieve the contractor of the responsibility to perform these services on the tops, backs, shelves, sides or covers of the racks, cabinets, or consoles which house the electronic equipment, unless differed by COR. The contractor must verify with the COR that the chalkboards and dry erase boards can be cleaned before cleaning. All dry erase boards must be cleaned with a cleaning solution designed for dry erase boards. Corridor, lobby, and entrance walls and doors must be cleaned. Miscellaneous hardware and bright metalwork must be wiped clean.

F. Cleaning Walk-off Mats. Each time floors are swept/dust mopped or vacuumed, walk-off mats in that area must be cleaned. Soil and moisture underneath mats must be removed and the floor must be cleaned as appropriate along with the rest of the floor. The mats must be returned to their original locations afterwards. The Contractor must report, in writing to the Contracting Officer (CO), all walk- off mats worn out to the point of being ineffective.

G. Damp Mopping. Prior to damp mopping, floors must be swept/dust mopped. Floors must be damp mopped with an industry standards cleaning solution to remove dirt, streaks, smears, and stains. Walls, baseboards and other surfaces will be free of splashing and markings from the equipment. The finished area will have uniform luster.

H. Spray Cleaning and Buffing. Prior to spray cleaning and buffing, floors must be damp mopped as specified above. Floors must be spray cleaned and buffed to remove traffic marks, heavy soil, etc. The material used for spray cleaning and buffing must contain a blend of detergents and polymers to emulsify surface soil and repair traffic areas. If loose residue is produced by buffing, it must be removed in a manner that must leave the floor clean without destroying the high gloss produced by buffing. When completed, a spray cleaned and buffed floor must have a uniform, high-gloss finish, free of scuff and heel marks. The floor finish must be uniform from wall to wall, including corners.

I. Waxing and Buffing. In the event that spray cleaning and buffing is not sufficient to maintain a uniform high-gloss finish, floors must be completely waxed and buffed. The Contractor must use a liquid wax system containing not less than 18% solids. The floors must be damp mopped as specified above immediately prior to application of wax. Floors must be buffed, if required, to a uniform gloss finish free from dirt, traffic marks, and stains.

J. Restrooms. Restroom fixtures, including water closets, urinals, lavatories, and sinks must be washed inside and outside utilizing a disinfectant, and must be free of stains and odors. Pumice sticks and toilet bowl cleaner must be used to remove stains from urinals and water closets.

Brushes, sponges, and cloths that have been used to clean any other part of the restroom (including water closets, urinals, walls, floors, and partitions) must not be used to clean lavatories or sinks. Floors must be swept/dust mopped free of dirt and mopped with a disinfectant. Wainscoting, partitions, walls, and doors must be cleaned free of dirt, stains, and graffiti. Mirrors must be cleaned and polished. All metal fixtures and hardware must be cleaned.

Waste bins must be emptied, disinfected, and plastic liners replaced. If present, shower stall rooms and locker/dressing rooms must be considered part of the restrooms, and cleaned accordingly. Restroom supply dispensers (paper towels, toilet tissue, soap, and hand sanitizer) must be replenished. The Contractor must stock restrooms with sufficient supplies to ensure that the supplies must last until the next scheduled service. If dispensers become empty before the next scheduled servicing, the Contractor must replenish them at no additional cost to the Government.

K. Stripping and Waxing Floors. Resilient flooring must be swept/dust mopped and stripped to remove all built-up wax and imbedded dirt prior to waxing. After application of wax, areas must be buffed (if required) sufficiently for maximum gloss and uniform sheen from wall to wall, including corners. The waxed floor must present a clean appearance free from scuffmarks or dirt smears. Furniture or other equipment moved during floor stripping and waxing must be returned to their original positions.

L. Shampooing Carpets and Rugs. Prior to shampooing, carpets and rugs must be vacuumed free of all loose soil and debris. Carpets and rugs must be shampooed free of streaks, stains, and spots, and must have a bright uniform color. Shampooing must be done by the water extraction method. After drying, furniture or other equipment moved for the shampooing must be returned to their original positions.

M. Clean inside and outside of microwaves, oven surfaces, cabinet fronts, counter tops, refrigerator/freezer doors, sinks, table and chair tops, aluminum wall panels and remove trash.

N. The contractor must be responsible for providing lockable, covered dumpsters (see 11 E,F)and removal of all waste from the site. The dumpsters must be large enough to accommodate one week’s worth of waste. The contractor is also responsible for removal and disposal of recyclable waste in accordance with local mandates. The method of temporary storage and removal of same will be sanitary in nature and free from odor, insects, and rodents, and must meet the approval of the COR. The contractor will ensure that the method utilized will prevent trash and debris from scattering over the grounds and parking lot. The contractor is required to clean up any trash or debris scattered over the grounds or parking lost as result of inadequate prevention. Any additional costs incurred as a result of such scattered trash must be borne by the contractor.

Failure to take prompt action to clean the grounds may result in the government doing so and deducting the cost thereof from the contractor’s next payment.

O. The contractor will be required to remove garbage, ashes, trash, including bulky refuse, and other accumulated refuse from the government premises at least once each week. This is the minimum interval permitted and more frequent garbage and or refuse collections may be required of the contractor at no additional cost to the government if, in the opinion of the COR the accumulation becomes a health hazard, gives off offensive odors or becomes unsightly.

1. The contractor will secure doors of any unoccupied areas and return items moved to their original location upon completion of work in that area.

2. All cigarette, trash and recycle receptacles will be considered empty when all cigarette butts, papers, chewing gum wads and other objects are removed from the container.

3. Cleaning Drinking Fountains - The stainless steel surfaces will be clean and bright, and they will be free of dust, spots, stains, streaks, and foreign debris.

4. Damp Wiping – General walls, doors and mirrors will be free of dirt, dust, streaks and spots.

5. Solid Waste Collection - All solid wastes generated in the building, will be collected and removed to storage areas designed for trash by the COR. Waste generated by paper shredding machines is considered solid waste for the purposes of this contract.

6. The contractor will be responsible for all damage to government property resulting from his operations. Damage to the buildings or its equipment by the activities of his employees will fall in this category.

13. SPECIAL PRECAUTIONS:

Some areas must be occupied by FAA employees performing official duties during the time contract work is being conducted. Therefore, the contractor must give special attention while conducting work in these areas. These areas contain critical and specialized power for the operation of equipment used by the FAA. At no time may the Contractor’s power-driven equipment be plugged into any electrical outlet used by FAA equipment or racks. Care must be exercised to prevent vacuum cleaners, buffers, mops, etc., from striking FAA electronics equipment and racks. The COR must assist the Contractor in working out the best and safest methods for the proper cleaning of these areas.

14. SERVICES SCHEDULE

A. SERVICES TO BE PERFORMED ON A DAILY BASIS, (unless otherwise noted in these specifications :

1. Wipe down all water fountains/dispensers, cooler fixtures and drain pans.

2. Empty all waste bins.

3. Vacuum all carpeted areas and regularly used elevator door tracks as specified by COR and sweep all non-carpeted floor spaces including hallways. Note: Due to the critical nature of Air Traffic Communications, all vacuuming in the Boston TRACON Operations Room must commence after coordination with the COR, who coordinates with the Air Traffic Shift Supervisor.

4. Clean all restrooms.

5. Clean all break rooms. Clean and wipe off all surfaces, including the top of snack machines, TV, tables, and counter tops with odorless disinfectant cleaning solutions. Clean and disinfect the exterior of all appliances. Wipe chairs and/or brush off upholstered chairs.

Replenish all paper towel dispensers with properly fitting towels.

6. Disinfect entryway door handles and push bar inside and outside, elevator buttons and all handrails.

7. Remove all trash, garbage, packing, crating, and other extraneous material from the premises and dispose of it in accordance with city, county, and state regulations. The contractor must maintain all refuse areas in a clean, orderly condition, free of flies and vermin. This includes emptying recycle bins.

8. The contractor will conduct all work in a safe manner and provide ropes, stanchions, and warning signs to alert others of any possible safety hazard created by cleaning operations.

9. In case of emergency conditions such as flooding of a particular section of the building, the COR may require the contractor to divert all or part of the workforce from their normal duties to cope with the condition. When they are no longer needed for the special work, they will return to their normal duties. The contractor will not be penalized because the normal work, which would otherwise have been accomplished, was delayed and / or neglected.

B. SERVICES TO BE PERFORMED ON A WEEKLY BASIS: Services must not exceed 7 days between each service.

1. Damp mop all non-carpeted floors including hallways and equipment room.

2. Remove splash marks from walls around all water fountains/dispensers, coolers and sinks.

3. Dust all horizontal counters, equipment on counters, blinds, windowsills, and ledges including those in the Tower Cab.

4. Clean entrance and exit corridors. Wash inside and outside of entrance and exit corridor glass doors until free of film, streaks, and stains. Wipe up all spills and drips.

5. Clean and disinfect elevator walls.

6. Clean and flush restroom and janitorial closets floor drains with disinfectant.

7. Chair Vacuuming in Operations Room #252 (Merrimack Location only) - Once per week on a Saturday after midnight (off-peak hours), vacuum all chairs used in the Operations Room.

Thoroughly vacuum the entire chair from top to bottom. Pay special attention to the bottom cushion, and the backrest. Coordinate activity with COR for awareness or issues.

8. Pick up paper, trash cardboard and other debris inside loading dock area and also outside on walkways, picnic areas, sidewalks and exterior smoking areas which include ash receptacles.

Sweep steps and sidewalks.

9. Policing Grounds: Paper, bottles, cans, and all other trash and refuse must be removed from all grounds, sidewalks, and interior courts within the facility grounds. All removed items must be deposited in the nearest waste container.

C. SERVICES TO BE PERFORMED ON A MONTHLY BASIS unless otherwise noted in these specifications): Services must not exceed 30 days between each service.

1. Clean all refrigerators externally.

2. Clean stairwells (including handrails and landings) between ground and junction floors including elevator door tracks on each level.

3. Clean all air conditioning and heating vents.

4. Dust cab window shades to prevent scratching or damage to the shade finish.

5. Clean breakroom stove and inside of oven.

6. Spot clean all carpeting and upholstered furniture.

7. Manchester ATCT Location:-Wash, clean, and squeegee all tower cab window glass areas, inside and outside. This work is to be done during daylight hours only. Do not use abrasive or cleaners that may mar or spot the glass. All glass surfaces must be cleaned and left free of streaks and stains and must be wiped dry. All paint, putty, film, and foreign matter found on glass surfaces must be removed. This must be coordinated in advance with the COR.

8. Merrimack Location: Refrigerator Cleaning -In addition to daily service requirements, the inside of the refrigerator in the main cafeteria, AT Breakrooms is to have one half cleaned every first and third Saturday of the month and the other side cleaned every second and fourth Saturday of every month. The inside of the freezer, stove and other refrigerators will be cleaned monthly. Notify COR at least 7 days in advance of cleaning.

Manchester ATCT Location: All refrigerators shall be cleaned inside 1x/month. Notify COR at least 7 days in advance of cleaning.

D. SERVICES TO BE PERFORMED ON A QUARTERLY BASIS: Service to be performed during the months of October, January, April and July, at day and time must be coordinated with the COR.

1. Wax and buff all tile floors.

2. Clean all glass and frames inside and out. All glass surfaces must be cleaned and left free of streaks and stains and must be wiped dry. All paint, putty, film, and foreign matter found on glass surfaces must be removed.

3. Merrimack Location: High Cleaning of the area above the console workstations within the Operations Room 252. Contractor will schedule this work with the Environmental Unit Coordinator or COR, a minimum of 2 weeks in advance. Contractor will perform actual work in the presence of a designated FAA facility employee while performing all work within the Operations Room 252. Contractor will use dusting methods, and/or vacuum methods and equipment that minimize dust becoming airborne within the Operations Room 250.

E. SERVICES TO BE PERFORMED ON AN ANNUAL/SEMI ANNUAL BASIS

1. Annual- All carpets in the building will be vacuumed thoroughly and stream cleaned annually. The contractor will employ competent personnel to perform steam cleaning activities. The carpet cleaning schedule must be given to COR for approval (April)

2. Semi-Annual

a. Clean both sides of all plate glass windows, side lights interior and exterior within the main building and security building. Glass will be clean and free of dirt, dust, streaks, watermarks, spots and grime and will not be cloudy.

b. Carpets in high traffic areas (main doorway entrance and hallways) with will be vacuumed thoroughly and steam cleaned semi- annually. The contractor will employ competent personnel to perform steam cleaning activities (April & October).

c. Strip – Refinish (WAX)- Apply finish (wax) remover, stripping agent, or synthetic detergent to floor to remove all old wax or finish. Do not use cleaning material with a pH value greater than 11.Apply three thin even coats of water emulsion finish; each coat must dry before applying next coat. Finish applied to baseboards, equipment, furniture, stationary objects will be removed. Floor cleaning involving the use of cleaning products of any kind will be performed in normally occupied areas, after said area is not occupied, or after work hours. Exceptions must be approved by the COR.

F. Unforeseen Facility Closures: When an unforeseen facility closure occurs on a regularly scheduled day of work, the Government must have the following options:

1. To require the Contractor to perform the work on the following day, unless the following day is a Saturday or Sunday and routine work is not scheduled for Saturday or Sunday.

2. To forego the work and accordingly reduce payment due to the Contractor, on a prorated basis for work not performed.

3. To reschedule the work on any day satisfactory to both parties

15. SERVICES FOR MANCHESTER ATCT LOCATION ONLY

Facility-specific requirements contained in this section are in addition to all other requirements contained in the SOW, and to the extent that there are any inconsistencies, the facility specific requirements will take precedent.

The location of the Manchester Air Traffic Control Tower/Base Building (ATCT) is as follows:

8 Ammon Drive Manchester, NH 03103

The Total Square Footage is 6,451 Sq. Ft.

A. Work Hours: The Contractor will provide services seven (7) days a week, Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 0500am-0900am or 0500pm-0900pm excluding Holidays. Contractor personnel need to be aware of times when Air Traffic is particularly heavy and therefore, adjustment of hours may be required to perform the necessary work.

B. SERVICES TO BE PERFORMED ON A SEMI-ANNUAL BASIS AT MANCHESTER

ATCT LOCATION: Service to be performed during the months of October and April day and time must be coordinated with the COR.

1. Strip and wax all tile floors in the building. (April & October)

2. Clean and shampoo all carpet. The carpet cleaning schedule must be submitted to the COR for approval (April & October)

3. Clean and shampoo all cloth furniture.

4. Clean all light covers in towers and base buildings.

5. Clean all blinds and rehang.

6. Furnish and replace shower curtain.

7. Damp-mop / Buff, Spot, Refinish (WAX): Apply 1 to 2 coats of finish and machine buff to uniform appearance.

16. SERVICES SPECIFIC TO BOSTON TRACON FACITILTY ONLY

Facility-specific requirements contained in this section are in addition to all other requirements contained in the SOW and to the extent that there are any inconsistencies, between the general requirements, facility specific requirements, or Appendix A Frequency of Cleaning, the more stringent requirement will take precedent unless approved by the COR.

The location of the Boston TRACON Facility is as follows:

25 Robert Milligan Parkway Merrimack, NH 03054

The Total Square Footage of the facility is 63,000 Sq.Ft. The TRACON is 62,000Sq ft. and the security building is 1,000 Sq. Ft and includes a bathroom and break/microwave area.

A. Work Hours: The contractor will be required to provide janitorial services from 5:00 P.M. to 5:00A.M. Sunday through Saturday (7 days a week, excluding holidays) for the purpose of servicing lavatories and providing janitorial services. Exterior and interior window washing must be performed during daylight hours. The ESU Office Rm 174 must have floor cleaning of any type done after midnight when room is unoccupied. Certain areas in the building, such as Rooms 152 and 252 are designated secure / restricted areas and contractor must be admitted by authorized personnel until the work is finished. Those areas requiring special cleaning hours will be identified by the COR. Room 252 must be cleaned between 2:00 A.M. and 5 A.M.There is no requirement to be present for the full duration, 5:00PM until 5:00 AM, if all scheduled cleaning has been accomplished. In addition, cleaning hours may be modified to a daytime shift on weekends and holidays upon approval by COR. Holidays will be treated as weekend service.

To assist in estimating required supplies needed under this section, the following information regarding the hours of the facility and number of personnel working is provided. The facility is manned 24/7, and the number of personnel on shift is below:

No. of

No. of Da

M

70 Sa

Ni

35 Sa

Mi

6 Sa

B. Contractor Furnished Items- Boston Tracon: The contractor must furnish liquid soap, paper towels, toilet tissue (2ply) for all restrooms and urinals mints. The contractor must provide feminine napkins for all women’s restrooms (130, 170, 214 and 280). The contractor must furnish paper towels and liquid dishwashing soap for the Air Traffic Break Room (276) and the main cafeteria (101A).

C. SERVICES TO BE PERFORMED ON A DAILY BASIS AT BOSTON TRACON GUARD

HOUSE LOCATION:

1. Clean inside and outside of microwave, clean countertop around the microwave area, and the break area.

2. Clean sink and toilet/urinal in the bathroom.

3. Provide supplies as needed for the bathroom; hand-soap, toilet paper, mint, etc.

4. All trash must be removed on a daily basis. The contractor will not allow the containers, which are being used to empty waste paper baskets, recycle bins, and trash receptacles, to remain in the halls, or rooms, after they are full or after completion of scheduled collections from rooms and offices. All containers must immediately be moved to the outside disposal area.

D. SERVICES TO BE PERFORMED ON A QUARTERLY BASIS AT BOSTON

TRACONGUARD HOUSE BOSTON TRACON LOCATION:

1. The floor in the guard house will be stripped and waxed every four months, beginning in

October, and thereafter in February, June, and October.

APPENDIX A ROOM/AREA FREQUENCY OF CLEANING SUMMARY FOR BOSTON

TRACON