M67854-17-R-7600_Generic_Labor_Categories_2017-12-19.xlsm

XLSM spreadsheet 164 KB Posted Dec 19, 2017

Attached to: Post Deployment Sustainment Support - GCSS-MC Federal contract opportunity
Solicitation number: M67854-17-I-7600
Issued by: United States Marine Corps

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File	Type	Posted
M67854-17-R-7600_Draft_Solication_for_PDSS_-_2017-03-29.docx	DOCX document	Dec 19, 2017
M67854-17-R-7600_-_Comment_Resolution_Matrix_2017-03-30.xlsx	XLSX spreadsheet	Dec 19, 2017
M67854-17-R-7600_Draft_Solication_for_PDSS_-_2017-03-29.docx	DOCX document	Mar 30, 2017
M67854-17-R-7600_-_Comment_Resolution_Matrix_2017-03-30.xlsx	XLSX spreadsheet	Mar 30, 2017
M67854-17-R-7600_-_GFI_Request_-_2017-03-30.pdf	PDF	Mar 30, 2017
M67854-17-R-7600_Generic_Labor_Categories_2017-03-15.xlsm	XLSM spreadsheet	Mar 30, 2017
Questions_from_Industry_Day_r3.docx	DOCX document	Dec 5, 2016
Role_Function_group_and_list_of_roles.xls	XLS spreadsheet	Dec 5, 2016
GCSS-MC_PDSS_Industry_Day_Brief_-_1_Nov_2016_v7.pptx	PPTX presentation	Nov 1, 2016
Comment_Resolution_Matrix_(CRM).xlsx	XLSX spreadsheet	Oct 24, 2016
DRAFT_PDSS_Performance_Work_Statement_161006.docx	DOCX document	Oct 19, 2016

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Labor Cat Descrp

Labor Category	Level	Description of Services Provided	Column1
Business Systems / Program Analyst	Junior	Defines system scope and objectives based on user needs and an understanding of business systems and industry requirements. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications. Provides consultation on complex projects and is considered to be the top level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.	2 years experienced
Business Systems / Program Analyst	Mid	Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications. Provides consultation on complex projects and is considered to be the top level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.	3-9 years experienced
Business Systems / Program Analyst	Senior	Over 10 years of experience providing Busincess Systems/Program Analyst support in a highly complex technical environment. Leads the team thqat formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications. Provides consultation on complex projects and is considered to be the top level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.	10 years + experience
Computer Scientist	Junior	Acts as a junior consultant assists in the Development and modification of new technologies. Applies computer modeling and programming applications to analyze and solve mathematical and scientific problems affecting system and program performance. Participates in all phases of scientific and engineering projects such as research, design, development, testing, modeling, simulating, training, and documentation	2 years experienced
Computer Scientist	Mid	Acts as a mid-levelconsultant providing direct support to research team with computer programmers, information technology professionals, and mechanical or electrical engineers. Applies computer modeling and programming applications to analyze and solve mathematical and scientific problems affecting system and program performance. Participates in all phases of scientific and engineering projects such as research, design, development, testing, modeling, simulating, training, and documentation	3-9 years experienced
Computer Scientist	Senior	Acts as a senior consultant in complex or mission critical client requirements. Develops, modifies, and applies computer modeling and programming applications to analyze and solve mathematical and scientific problems affecting system and program performance. Participates in all phases of scientific and engineering projects such as research, design, development, testing, modeling, simulating, training, and documentation	PHD required
Configuration Management Specialist	Junior	Provides configuration management planning while working under a more senior CM Specialist. Tracking logging, cateforizing and maintaining changes made against the accepted baselines standards and deleloping, distributing and tracking all changes packages resulting from an approved Configuration Control Board actions. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulates the change process so that only approved and validated changes are incorporated into product documents and related software. Maintaining policy and procedure documents, participate in audits, monitoring, tracking, and auditing the CM automated tools.	1-3 years experience
Configuration Management Specialist	Mid	Provides configuration management planning while working with a junior CM Specialist. Tracking logging, cateforizing and maintaining changes made against the accepted baselines standards and deleloping, distributing and tracking all changes packages resulting from an approved Configuration Control Board actions. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulates the change process so that only approved and validated changes are incorporated into product documents and related software. Maintaining policy and procedure documents, participate in audits, monitoring, tracking, and auditing the CM automated tools.
Configuration Management Specialist	Senior	Provides configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulates the change process so that only approved and validated changes are incorporated into product documents and related software.
Database Administrator / Specialist	Junior	Controls database environment by establishing and enforcing standards and procedures. Analyzes applications/functional requirements and designs effective data base solutions. Provides advanced training and assistance on data dictionaries and data base related topics. Makes DBMS corrections for performance and tuning. Monitors data base security and often acts as a task leader. Audits common DBMS application development design and programming techniques for performance and efficiency. Has considerable direct customer contact. Implements security audits and effects security measures.	1-3 years experience
Database Administrator / Specialist	Mid	Provides all activities related to the administration of computerized databases. Projects long-range requirements for database administration and design in conjunction with other managers in the information systems function.Designs, creates, and maintains databases in a client/server environment.Conducts quality control and auditing of databases in a client/server environment to ensure accurate and appropriate use of data.Advises users on access to various client/server databases. Designs, implements, and maintains complex databases with respect to JCL, access methods, access time, device allocation, validation checks, organization, protection and security, documentation, and statistical methods. Applies knowledge and experience with database technologies, development methodologies, and front-end (e.g., COGNOS)/back-end programming languages (e.g., SQL). Performs database programming and supports systems design.Includes maintenance of database dictionaries, overall monitoring of standards and procedures, file design and storage, and integration of systems through database design.	Need to add IA requirement
Database Administrator / Specialist		Administers, maintains, develops and implements policies and procedures for ensuring the security and integrity of the company's Oracle database. Implements data models and database designs, data access and table maintenance codes; resolves Oracle database performance issues, database capacity issues, replication, and other distributed data issues. May require a bachelor's degree in a related area and 3-5 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks.	Median salary$111,232
Enterprise Resource Planning (ERP) Analyst	Master	Specific to Oracle EBS Develops, plans, and implements the Enterprise Resource Planning (ERP) system. Sets deadlines, assigns responsibilities, and monitors progress for the ERP system. Evaluates and recommends changes to current and future ERP system requirements to meet organizational needs. Requires a bachelor's degree in area of specialty and at least 8 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs a group of ERP Analysts. A wide degree of creativity and latitude is expected. Typically reports to top management.	Median salary $137,371
ERP Business/Architectural Specialist	Master	Specific to Oracle EBS. Adapts functional business requirements and processes to technical solutions based upon comprehensive enterprise application solution sets. Enterprise resource planning and management processes, include but are not limited to: knowledge management, investment analysis, data warehousing, e-commerce, return on investment analysis, human resource analysis, material management and logistics, supply chain management, procurement, ordering, manufacturing, decision support, and information dissemination.

	Financial Analyst	Senior	Provides support in the areas of budget, billing, reporting, and financial management for IT initiatives
	Information Specialist	Mid	Determines, develops, and implements enterprise IA and security standards and procedures. Coordinates, develops, and evaluates security programs for an organization. Recommends IA/security solutions. IDs, reports, and resolves security violations. Establishes and satisfies IA and security requirements based upon the analysis of user, policy, regulatory, and resource demands. Assists customer in the development and implementation of doctrine and policies. Applies know-how to government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures. Performs analysis, design, and development of security features for system architectures. Analyzes and defines security requirements for computer systems, incl. mainframes, workstations, and personal computers. Analyzes general IA-related technical problems and provides basic engineering and technical support in solving these problems. Performs vulnerability/risk analyses of computer systems and applications during all phases of the system development life cycle. Ensures all information systems are functional and secure. The billet requires the following cyber security requirment must be met: IASAE I at http://iase.disa.mil/iawip/Pages/summary_wf_requirements.aspx and meet DD8570 IASAE Level I certification requirements: CASP-SE, CISSP, CSSLP - see below link for most current
http://iase.disa.mil/iawip/Pages/iabaseline.aspx	N• Requirements: see requirements for IASAE I at

http://iase.disa.mil/iawip/Pages/summary_wf_requirements.aspx

• Meet DD8570 IASAE Level I certification requirements: CASP-SE, CISSP, CSSLP - see below link for most current http://iase.disa.mil/iawip/Pages/iabaseline.aspx

Cyber Security Engr Mid Determines, develops, and implements enterprise IA and security standards and procedures. Coordinates, develops, and evaluates security programs for an organization. Recommends IA/security solutions. IDs, reports, and resolves security violations. Establishes and satisfies IA and security requirements based upon the analysis of user, policy, regulatory, and resource demands. Assists customer in the development and implementation of doctrine and policies. Applies know-how to government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures. Performs analysis, design, and development of security features for system architectures. Analyzes and defines security requirements for computer systems, incl. mainframes, workstations, and personal computers. Analyzes general IA-related technical problems and provides basic engineering and technical support in solving these problems. Performs vulnerability/risk analyses of computer systems and applications during all phases of the system development life cycle. Ensures all information systems are functional and secure. The billet requires the following cyber security requirment must be met: IASAE II at http://iase.disa.mil/iawip/Pages/summary_wf_requirements.aspx and meet DD8570 IASAE Level II certification requirements: CASP-SE, CISSP, CSSLP - see below link for most current http://iase.disa.mil/iawip/Pages/iabaseline.aspx • Requirements: see requirements for IASAE II at http://iase.disa.mil/iawip/Pages/summary_wf_requirements.aspx

• Meet DD8570 IASAE Level II certification requirements: CASP-SE, CISSP, CSSLP - see below link for most current http://iase.disa.mil/iawip/Pages/iabaseline.aspx

Cyber Security Engr Senior Identify information protection needs. Define security requirements in accordance with applicable IA policies. Provide input on IA security requirements to be included in statements of work and other appropriate procurement documents. Support Program Managers responsible for the acquisition of DoD IS to ensure IA architecture and systems engineering requirements are properly addressed throughout the acquisition life-cycle. Design security architectures. Develop and implement security designs. Design, develop, and implement specific IA countermeasures. Develop approaches to mitigate vulnerabilities and recommend changes to system or system components as needed. Develop IA architectures and designs for DoD IS to include automated IS applications, enclaves (which include networks), and special purpose environments with platform IT interconnectivity, e.g., weapons systems, sensors, medical technologies, or distribution systems. Assess threats to and vulnerabilities. Ensure that the implementation of security designs properly mitigate identified threats. Recognize a possible security violation and take appropriate action to report the incident. The billet requires the following cyber security requirment must be met:IASAE III at http://iase.disa.mil/iawip/Pages/summary_wf_requirements.aspx and meet DD8570 IASAE Level III certification requirements: CISSP-ISSE. See below link for most current http://iase.disa.mil/iawip/Pages/iabaseline.aspx

• Requirements: see requirements for IASAE III at http://iase.disa.mil/iawip/Pages/summary_wf_requirements.aspx

• Meet DD8570 IASAE Level III certification requirements: CISSP-ISSE. See below link for most current http://iase.disa.mil/iawip/Pages/iabaseline.aspx

Project Manager	Mid	Oversees project planning, scheduling, monitoring, and reporting activities for information systems projects. Assists in the development of needs assessments and recommended project control solutions to be used for planning, scheduling and tracking of each project through integration of various project management tools. Will serve as the single point of contact. This individual will ensure that the government receives total customer satisfaction. Will also be responsible for the project planning and management efforts; appropriate allocation of resources and within budget; and submission of proper invoicing and reporting requirements within a timely manner.
Program Manager	Senior	Organizes, directs, and manages contract operation support functions, involving multiple, complex and inter-related project tasks. Manages teams of contract support personnel at multiple locations. Maintains and manages the client interface at the senior levels of the client organization. Meets with customer and contractor personnel to formulate and review task plans and deliverable items. Ensures conformity with program task schedules and costs.
Subject Matter Expert	Junior	Possess in-depth knowledge of a particular area. Provide technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems that require extensive knowledge of the subject for effective implementation. Participates, as required, in all phases of software development
Subject Matter Expert	Mid	Possess in-depth knowledge of a particular area. Provide technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems that require extensive knowledge of the subject for effective implementation. Participates, as required, in all phases of software development
Subject Matter Expert	Senior	Possess in-depth knowledge of a particular area. Provide technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems that require extensive knowledge of the subject for effective implementation. Participates, as required, in all phases of software development
Systems Engineer	Junior	Provides analysis related to the design, development, and integration of hardware, software, man-machine interfaces and all system level requirements to provide an integrated IT solution. Develops integrated system test requirement, strategies, devices and systems. Directs overall system level testing
Systems Engineer	Mid	Provides analysis related to the design, development, and integration of hardware, software, man-machine interfaces and all system level requirements to provide an integrated IT solution. Develops integrated system test requirement, strategies, devices and systems. Directs overall system level testing
Systems Engineer	Senior	Provides analysis related to the design, development, and integration of hardware, software, man-machine interfaces and all system level requirements to provide an integrated IT solution. Develops integrated system test requirement, strategies, devices and systems. Directs overall system level testing
Training Specialist	Junior	Assesses, designs, and conceptualizes training scenarios, approaches, objectives, plans, tools, aids, curriculums, and other state of the art technologies related to training and behavioral studies. Identifies the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer assisted and adaptive testing, behavior-based assessment and performance, and team and unit assessment and measurement. Develops and revises training courses. Prepares training catalogs and course materials. Trains personnel by conducting formal classroom courses, workshops, and seminars.
Training Specialist	Mid	Assesses, designs, and conceptualizes training scenarios, approaches, objectives, plans, tools, aids, curriculums, and other state of the art technologies related to training and behavioral studies. Identifies the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer assisted and adaptive testing, behavior-based assessment and performance, and team and unit assessment and measurement. Develops and revises training courses. Prepares training catalogs and course materials. Trains personnel by conducting formal classroom courses, workshops, and seminars.
System Administrator	Junior	Installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems. Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a project leader or manager.
	Mid	Installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems. Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a project leader or manager.
	Senior	Responsible for ensuring the reliable performance of ERP systems. Participates in projects to implement, test and design ERP systems and applications. Resolves ERP related hardware, software and system problems. Monitors and maintains ERP systems security. Installs new software releases and system upgrades, and evaluates and installs patches. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Supervises and manages the daily activities of configuration and operation of business systems which may be mainframe, mini, or client/server based. Optimizes system operation and resource utilization, and performs system capacity analysis and planning. Provides assistance to users in accessing and using business systems. Supervises staff.
Data Analyst	Junior	Interprets results using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining. Designs, develops, implements and maintains business solutions. Works directly with clients and project and business leaders to identify analytical requirements. Requires a bachelor's degree in area of specialty and 1-4 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to a supervisor.
	Mid	Interprets results using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining. Designs, develops, implements and maintains business solutions. Works directly with clients and project and business leaders to identify analytical requirements. Requires a bachelor's degree in area of specialty and 5-9 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager
	Senior	Interprets results using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining independently. Designs, develops, implements and maintains business solutions. Works with main clients and project and business leaders to identify analytical requirements. Provides tutorship to junior analysts. Requires a bachelor's degree in area of specialty and 10 or more years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
Computer Systems/Network Integration Engineer	Junior	Develops and implements solutions coordinating applications across the enterprise or its units/departments. Evaluates existing components or systems to determine integration requirements and to ensure final solutions meet organizational needs. Reuses components when possible and assists management in buy/build decisions. Familiar with the standard concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead or direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
	Mid	Operates and monitors computer equipment. Performs routine tasks to maintain computer equipment and their peripherals. Loads peripheral equipment such as tapes and printer paper for operating runs. Observes peripheral equipment and error messages displayed on monitor of terminal to detect faulty output or machine stoppage. May require an associate's degree or its equivalent and at least 5 years of experience as a computer operator. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. May report directly to an project lead or manager
	Senior	Administers computer operations department policies and procedures. Supports and administers data retention/recovery and production job schedule environments. Supervises employees assigned to a particular shift. Performs continuous analysis of production jobs, backup processes, system monitors and server availability and provides solutions working with all groups impacted. May require an associate's degree in a related area and at least 5 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A certain degree of creativity and latitude is expected. Typically reports to a manager.
Business Process Reingineer	Junior	Responsible for designing and implementing manufacturing processes, equipment, and plants (from pilot to fully operational) to achieve the production goals of the organization. Identifies and develops process and equipment needed to produce specific products, parts, and components. May require a bachelor's/master's degree and 2-5 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a manager or head of a unit/department.
	Mid	Responsible for designing and implementing manufacturing processes, equipment, and plants (from pilot to fully operational) to achieve the production goals of the organization. Identifies and develops process and equipment needed to produce specific products, parts, and components. May require a bachelor's/master's degree and at 5-8 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
	Senior	Manages a team responsible for the design and implementation of manufacturing processes, equipment, or plants. Responsible for operational excellence via efficient plant design. Ensures continuous improvement in process, cost, quality and production. Manages all engineering projects and resolves engineering problems. Requires a bachelor's degree in area of specialty and 8-10 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.Facilitation, training, methodology development and evaluation, process reengineering across all phases, identify best practices, change management, business management techniques, organizational development, activity and data modeling, or information system development methods and practices and supervision of Business Process Reengineering Specialist.
Administrative Specialist	Junior	Performs a variety of administrative functions. Schedules appointments, gives information to callers, and takes dictation. Composes memos, transcribes notes, and researches and creates presentations. Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports. May assist with compiling and developing the annual budget. Requires a high school diploma with 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision.
	Mid	Supervises the daily operation of support services for an organization. Oversees, and performs clerical and administrative support tasks. Establishes work procedures and standards to improve efficiency and effectiveness of assigned operations. Responsible for ensuring compliance with established corporate standards and reviewing and evaluating the work and performance of subordinates. May require an associate's degree in business or finance, and 2-4 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.
	Senior	Directs and coordinates administrative services, which may include office clerical and support services, printing, mail distribution and messenger services, telecommunications, maintenance, purchasing, security, and cafeteria services. May require an associate's degree in a related area with at least 7 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. Typically reports to a head of a unit/department.
Documentation Specialist	Junior	Prepares and/or maintains documentation pertaining to programming, systems operation and user documentation. Translates business specifications into user documentation. Plans, writes, and maintains systems and user support documentation efforts, including online help screen. May require an associate's degree or its equivalent and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision.
	Mid	Prepares and/or maintains documentation pertaining to programming, systems operation and user documentation. Translates business specifications into user documentation. Plans, writes, and maintains systems and user support documentation efforts, including online help screen. May require an associate's degree in a related area and 4-6 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
	Senior	Supervises and coordinates daily activities of documentation staff within the department. Ensures new and existing publications are in accordance with established documentation procedures. Ensures any necessary internal process documentation. May require an associate's degree or its equivalent and at least 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
Network Engineer	Junior	Assists in the development and maintenance of network communications. Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Requires a bachelor's degree in area of specialty and 2-5 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision.
Network Engineer	Mid	Assists in the development and maintenance of network communications. Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Requires a bachelor's degree and 6-8 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others.
Network Engineer	Senior	Provides system administration of Local Area Network (LAN) and Wide Area Network (WAN) systems. This includes administration of user accounts and passwords. Requires comprehensive knowledge of the organization’s hardware, software and network components. Consults with and advises network users. Coordinates network administration and performance requirements with others in the information systems function. Identifies, analyzes and documents long-range requirements and schedules resources related to the enterprise network. Responsible for configuration management and documentation of network and system topologies. Prepares technical implementation plans that provide integrated solutions including actions, milestones, timelines and critical paths required for complete solutions. Researches applicable standards and requirements documents to assure compliance. Selects or recommends multi-user software that meets common user requirements, integrates (where possible) with existing software. Plans for and provides reasonable responsiveness in terms of system performance.
Functional Analyst	Junior	Analyze user needs to determine functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships. Identifies resources required for each task.
Functional Analyst	Mid	Provides support to the Government team Leads. Could oversees some efforts to analyze user needs to determine functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships. Identifies resources required for each task. Extensive knowledge in developing functional requirements for complex integrated IT systems.
Functional Analyst	Senior	General experience includes increasing responsibilities in assignments of a technical nature. Proven ability to work independently on complex problems involving all phases of systems analysis and design. Leads and oversees all efforts to analyze user needs to determine functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships. Identifies resources required for each task. Extensive knowledge in developing functional requirements for complex integrated imaging systems.

Information Center/Help Desk Coordinator	Junior	Under general direction of the Information Center Manager, is responsible for ensuring the timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution and follow-up steps. Requires experience and understanding of MIS environment. Is able to resolve less complex problems immediately, while more complex problems are assigned to second level support or supervisor. Typically involves use or problems management database and help desk system.
Information Center/Help Desk Coordinator	Mid	Provides technical and customer support the Information Center (Message Center, Call Center and/or Data Center) to include end user support and problem solving; information center operations and maintenance; installation and troubleshooting; training and documentation tasks.
Information Center/Help Desk Manager	Senior	Perform systems analysis, development & implementation of business, mathematics or scientific setting using a variety of information technology resources. Has experience w/ current technologies & where required for the task, emerging technologies. Must have managed or had significant involvement w/ complex or substantive information technology projects including 1 year of experience in management & supervision.
Training Specialist Instructor	Junior	Designs and conducts company training programs. Monitors and reports the effectiveness of training on employees during the orientation period and for career development. Involved in initial plan design and existing plan enhancements. Requires a bachelor's degree in a related area and 2-5 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision.
Training Specialist Instructor	Mid	Designs and conducts company training programs. Monitors and reports the effectiveness of training on employees during the orientation period and for career development. May be involved in initial plan design and existing plan enhancements. Requires a bachelor's degree in a related area and 4-8 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. May report directly to an executive or head of a unit/department.
Training Specialist Instructor	Senior	Organizes and conducts complex training and educational programs for information systems or user personnel. Maintains records of training activities, employee progress and program effectiveness. Designs, plans, and implements corporate training programs, policies, and procedures. Researches new training techniques and suggests enhancements to existing training programs. Contracts with vendors for employee participation in outside training programs. Requires a bachelor's degree in a related area and at least 9 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others.
Curriculum Developer	Junior	Assists in the Development of IT curricula to task specific training. Two (2) years of increasingly complex and progressive exp in performing systems analysis, development, and implementation for business, mathematics, engineering or scientific settings using a variety of information technology
Curriculum Developer	Mid	Develops technical IT curricula to task specific training. Five (5) years of increasingly complex and progressive exp in performing systems analysis, development, and implementation for business, mathematics, engineering or scientific settings using a variety of information technology
Curriculum Development Manager	Senior	Formulates and defines system scope and objectives. Prepares detailed specifications for programs. Designs, develops, tests, debugs and documents programs. Experience developing content and storyboards for computer-based multimedia training, video scripts, audiotape scripts, or web-based training. Works at the highest technical level of all phases of web based technologies and thorough knowledge software such as, HTML, PhotoShop, Illustrator, Visual Basic, Java, and or other design and or developer-related applications, systems analysis and programming activities. Assists in research and fact-finding to develop, refresh, or modify training information systems.
Curriculum Developer	Senior	Designs training programs, including classroom lectures, online courses, and self-study sessions, directed at employees, organization members, or those who use the organization's products or services. Develops and updates course content and coordinates learning curriculum. Conducts assessment and analysis to identify new development needs and recommends training methods accordingly. Maintains in-depth and up-to-date knowledge of the related field. Requires a bachelor's degree in area of specialty and at least 4 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others.
Test Engineer	Junior	Interacts with other engineering groups to define, document, analyze, perform, and interpret tests for products, systems, components, or modifications. Identifies functional problems and suggests resolutions. Assists in the definition of internal quality control standards and the maintenance of reliability programs. Analyzes test cases and provides regular progress reports. May require a bachelor's degree in area of specialty and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision.
Test Engineer	Mid	Interacts with other engineering groups to define, document, analyze, perform, and interpret tests for products, systems, components, or modifications. Identifies functional problems and suggests resolutions. Assists in the definition of internal quality control standards and the maintenance of reliability programs. Analyzes test cases and provides regular progress reports. May require a bachelor's degree and 6-8 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected.
Test Engineer	Senior	Testing experience in for the support of user requirements of complex to highly complex software/hardware applications. Directs and/or participates in all phases of risk management assessments and software/hardware development with emphasis on analysis of user requirements, test design and test tools selection. Responsible for ensuring that the test design and documentation support all applicable client, agency or industry standards time lines and budgets. Responsible for ensuring that testing conclusions and recommendations are fully supported by test results, and project managers are fully informed of testing status and application deviations from documented user requirements.
Computer Programmer	Junior	Experience applying standard programming procedures and detailed knowledge of pertinent subject matter in a variety of programming areas. Maintains and modifies routing programs. Makes approved changes by amending program flow charts, developing detailed processing logic, and coding changes. Tests and documents routine new programs using prescribed specifications; may confer with EDP personnel to clarify procedures, processing, logic, etc. May evaluate simple interrelationships in immediate programming area.

Computer Programmer	Mid	Leads and oversees efforts on working with complex application problems involving all phases of software development and maintenance. Analyzes systems requirements and develops detailed design specifications, develops block diagrams and logic flowcharts, and translates detailed designs to computer programs. Tests, debugs and refines the computer programs to produce the required product, and assists in the preparation of required documentation including both program and user level documentation. Provide technical assistance to less experienced programmers.
Computer Programmer	Senior	Fully qualified computer programmer. Experience applying standard programming procedures and detailed knowledge of pertinent subject matter in a variety of programming areas. Develops, modifies, and maintains assigned programs; designs and implements modifications to the interrelation of files and records within programs in consultation with higher level staff; monitors the operation of assigned programs and responds to problems by diagnosing and correcting errors in logic and coding; and implements and/or maintains assigned portions of a scientific programming project, applying established scientific programming techniques to well-defined mathematical, statistical, engineering, or other scientific problems usually requiring the translation of mathematical notation into processing logic and code. Test and documents work and writes and maintains operator instructions for assigned programs. Confers with other EDP personnel to obtain or provide factual data.

Logistics Specialist	Junior	Prepares logistics support documentation and source data, such as logistics operational management/user documents, integrated logistics support plans, user logistics support summaries, post-production support plans, and logistics implementation plans. Implements logistics plans, databases, and support files to support the fielding of new complex information systems or major modifications. Applies logistics principles and methods to specialized logistics solutions. Performs logistics database management functions. Performs logistics inventories and related logistics functions. Works independently and leads the implementation of logistics discipline.
	Mid	Enhances product workflow by analyzing and developing logistics plans that affect production, distribution, and inventory. Creates and reviews procedures for distribution and inventory management to maximize customer satisfaction and minimize cost. Requires an associate's degree or equivalent and 4-6 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May report to an executive or a manager.
	Senior	Directs and oversees operations within the organization's logistics department, including the transportation and storage of goods, vendor selection and negotiation, distribution, and inventory control. Develops logistics plans and procedures to ensure that internal and client needs are met. Typically requires a bachelor's degree in area of specialty and at least 10 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies of extensive experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected.
Network Administrator	Junior	Assisting in controlling Local and Wide Area Network (LAN/WAN) environment by establishing and enforcing standards and procedures. Analyzes LAN/WAN applications/functional requirements and designs effective data base solutions. Provides advanced training and assistance on network related topics. Assist in monitoring network security and often acts as a task leader. Has considerable customer contact. Implements security audits and effects security measures.
	Mid	Controls Local and Wide Area Network (LAN/WAN) environment by establishing and enforcing standards and procedures. Analyzes LAN/WAN applications/functional requirements and designs effective data base solutions. Provides advanced training and assistance on network related topics. Monitors network security and often acts as a task leader. Has considerable direct customer contact. Implements security audits and effects security measures
	Senior	Controls Local and Wide Area Network (LAN/WAN) environment by establishing and enforcing standards and procedures. Analyzes LAN/WAN applications/functional requirements and designs effective data base solutions. Provides advanced training and assistance on network related topics. Monitors network security and often acts as a task leader. Has considerable direct customer contact. Implements security audits and effects security measures.

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