GCSS-MC_PDSS_Industry_Day_Brief_-_1_Nov_2016_v7.pptx

Global Combat Support System – Marine Corps / Logistics Chain Management (GCSS-MC/LCM) Increment 1

Post Deployment Sustainment Support (PDSS)

Industry Day 1 November 2016 DISTRIBUTION STATEMENT A. Approved for public release: Distribution is unlimited.

Opening Remarks/Purpose GCSS-MC Overview Engineering GCSS-MC Operations Center (GOC) Service Desk Software Training Schedule Post Deployment Sustainment Support (PDSS) Performance Work Statement Government Furnished Information (GFI) Contracting PM’s Comments Closing Remarks Industry Day Agenda

Purpose of the RFI and Industry Day Provide an overview of current GCSS-MC/LCM Increment 1 system Provide information to Industry about the Government’s requirements and acquisition approach Determine the market capability of sources to provide Post Deployment Sustainment Support (PDSS) GCSS-MC/LCM Increment 1 Receive feedback on the tasks and performance requirements in the draft Performance Work Statement (PWS) Identify tasks in the draft PWS which are unclear or may be difficult to price.

GCSS-MC Overview The system provides Combat Service Support functionality for maintenance, supply request, order management, and task organization, in an enterprise shared data environment supporting garrison and deployed operations.

Increment 1 declared Full Deployment (FD) in December 2015.

Today ~22,000 Marine Corps users’ accounts are active from over 75 locations worldwide.

Over 4,000,000 transactions per day; 24/7 coverage.

The Oracle Enterprise Business Suite (EBS) is the prime software and, although COTS based, contains over 300 system unique modifications to meet the USMC requirements.

GCSS-MC is a software intensive system requiring use of software development and sustainment best practices.

MITSC-East Camp Lejeune, NC

Future Hosting of Prod Kansas City, MO Help Desk New Orleans, LA Norfolk, VA

SDE (Carpathia) Reston, VA

Key Locations

GCSS-MC Operational View (OV-1)

CC/JTF: Combatant Commander/Joint Task Force MAGTF: Marine Air Ground Task Force NLI: Naval Logistics Integration HQMC I&L: Headquarters Marine Corps Installations and Logistics MEFs: Marine Expeditionary Force GCSS-MC/LCM: Global Combat Support System – Marine Corps/Logistics Chain Management

GCSS-MC

High Level Architecture

GCSS-MC Physical Architecture

GCSS-MC/LCM EDE

Est. May 2017

Patch Set 42

Legend Red - not ready, Grey - will never get, Yellow - old configuration, Green - matching TRI Production, White - applicable but not yet configured Configuration of SDE and PSS Directly Supporting TRI Production Status As Of 27 October 2016 As of: 27 Oct 2016

Est. May 2017

Patch Set TBD

Legend Red - not ready, Grey - will never get, Yellow - old configuration, Green - matching TRI Production, White - applicable but not yet configured Configuration of SDE and PSS Directly Supporting Production Projected FY18, 2ndQTR Projected 2QFY18

Questions/Discussion

Notional GCSS-MC Operations Center (GOC)

Staffed 24 hours a day, 7 days a week 365 days a year.

Help Desk Staffing Plan Average speed to answer calls will be 60 seconds or less for 75% of the issues assigned Tier 2 goal is to resolve 90% of issues designated for resolution.

Abandoned Calls will be less than 10% Customer satisfaction will be > 85% for survey responses Satisfaction is defined as meeting or exceeding expectations All negative surveys will be investigated and an appropriate response will be provided to the customer within 3 business days for issues where Tier 1 or Tier 2 provided the resolution and/or was responsible for the negative comment or grade.

Service Desk Operations

GCSS-MC Service Requests Logged & Closed Tier 1 and 2 (2016)

GCSS-MC FY16 Service Request Resulting in Tier 3 Changes Change Requests Created from Incident and Problem Management

Total Configuration Fix Deferred to R12 Code Fix Configuration Fix Data Script Deferred to R12 Configuration Fix Data Script Design Change Deferred to R12 Code Fix Configuration Fix Data Script Code Fix Configuration Fix Data Script Code Fix Code Fix Configuration Fix Data Script Configuration Fix Code Fix Configuration Fix Oct Nov Dec Jan Feb Apr May Jun Jul Aug Sep 1 1 2 3 1 1 2 1 1 19 1 1 1 2 2 1 1 5 1 2 1 2 1 Month and Change Sub-Type

Number of CRs

Oracle EBS User Counts For Week-Ending - 14 Oct 2016

Customer Satisfaction

SLA > 85%

GCSS-MC Service Desk User Satisfaction Trend Based on 2016 survey

Based on IEEE 12207 Priority & Impact to User Community Change Requests (CRs) By Priority - 20 Oct 16

Source: 2016 01 22 CRs RICE DataAsOf20151116 v1.xlsx Under Tab: RICE&3Years1 + Sheet5

CRs Can Affect More than One Functionality such as Functional Changes can include Interface Management and/or System Security Changes Change Requests (CRs) Grouped By Functionality

Under Tab: RICE&3Years1 + Sheet5

Total

Audit Functional Infrastructure Interface Management IUID R-001 R12 Sustainment System Security Training WAN Optimization 13 132 85 87 1 2 28 19 354 24 10 21 ECPs have been generated against the GCSS-MC System:

3 - Cancelled 6 - Completed 2 - Deferred 8 - In Development 2 - In Review (Awaiting approval of the ECP) GCSS-MC Engineering Change Proposals (ECPs)

Under Tab: RICE&3Years1 + Sheet5

* Tech Refresh upgrade to remove the Itanium Servers GCSS-MC PDSS Changes By Types Submitted by Year

GCSS-MC PDSS Changes Applied to Production

Code Fix 2012 2013 2014 2015 2016 6 101 102 75 2 Configuration Fix 2012 2013 2014 2015 2016 4 73 117 92 68 Data Script 2012 2013 2014 2015 2016 9 3 4 1 Design Change 2012 2013 2014 2015 2016 17 9 3 Hardware Fix 2012 2013 2014 2015 2016 1

Average LOE by Change Type The Level of Effort (LOE) by Change Type (Analysis, Development, Unit Test, Quality Assurance and Documentation):

Code Fixes: 230.16 hours Configuration Fixes: 33.87 hours Data Scripts: 11.28 hours Design Change: 315.71 hours Hardware Fix: 300.00 hours

Reliability, Availability, Maintainability (RAM) Metrics

CURRENT

FUTURE

Service Agreements

PDSS Licenses / Warranties

Training

Currently Our Training Consists of:

(32) Oracle 11i courses online

(5) R12 Delta Courses

(1) MarineNet course (1 ) PM Way Forward (TBD) R12 Courses E-Desktop Our Environments Include:

DISA Global Content Delivery Service (GCDS) MarineNet 94 Mobile Training Suites (MTS) Carpathia GENERA and GENERB (R12) Development and Regression Testing (RTS 2&4) GCERA and GCERB (11i) Development and Regression Testing (RTS 1&3) Our Primary Development Software Includes:

Oracle UPK Development Adobe E-Learning (Captivate 9, Premier Pro, After Effects, Audition, Dreamweaver, Photo Shop, Media Encoder, Illustrator) 3D programs to build special illustrations and splash screens

The Mobile Training Suite (MTS) is a self-sufficient (non-network dependent) training system that emulates the production environment. Students connect directly to the mobile server with a hard-line connection. Due to spectrum certification issues that would exist for each mobile suite and each individual location, a wireless connection is not authorized.

Basic Configuration : NOTE: More detail is available in the TA-155 Server Array

KVM

Switches

UPS

24 laptops Basic Server Software:

Oracle Red Hat Linux Training Mobile Training Suite (MTS)

15 min Break

Schedule

PDSS for GCSS-MC is responsible for:

Manage and sustain all GCSS-MC Increment 1 Including hardware, software, warranties and licenses.

Knowledgeable with Oracle E-Business Suite and Marine Corps logistics functions and processes to manage and tailor the GCSS-MC Increment 1 implementation of Oracle E-Business Suite (EBS).

The Contractor must be capable of providing proactive operations support to sustain 24 hours a day, 7 days a week, 365 days a year worldwide end-user access to GCSS-MC Increment 1 services.

Four sustainment pillars Core Sustainment Technology refresh Fixes or Major ECP Improvements

Post Deployment Sustainment Support (PDSS)

Availability Required Uptime Minimize planned outages Rapidly respond to unplanned outages Accessibility Ensure authentication system functioning properly Ensure GCSS-MC accessible to users from .mil and .com environments (does not include USMC network issues) Capability Ensure continuity of currently fielded capability Rapidly diagnose and restore any loss of functionality Core Sustainment (Availability, Accessibility & Capability)

Life Cycle Sustainment of Infrastructure and Supporting Components Underlying software components in support of a capability Information assurance or cyber policy mandates Major Hardware or Software Upgrades None currently planned during this period of performance Technology Refresh

The system currently has hundreds of known issues. The list of issues will be updated after migration to the R12 instance Fixes to the system are prioritized by the Marine Corps and processed through the CCB Routine Fixes will be considered part of basic sustainment (LOE 50 hours or less) Significant Fixes (LOE of 51 hours or greater) will be handled as ECPs via task order

System Fixes (Problem Backlog)

During the period of performance the Government may initiate or seek options to reduce cost or improve the user experience (latency) Initiatives may include things such as reduction or streamlining of RICE code or implementation of productivity tools.

These efforts will be funded via task orders

Enhancements (Improve user experience & reduce costs)

Tier 1 (Core Services) Information Assurance/Cybersecurity Infrastructure Support Service Operations Current Interface & Data Management Help Desk Sustainment Training Workarounds/ Limited Defect Correction Tier 2 Technology Refresh Underlying software components in support of a capability Information assurance or cyber policy mandates Tier 3 System Fixes Routine Fixes will be considered part of basic sustainment (LOE 50 hours or less) Significant Fixes (LOE of 51 hours or greater) will be handled as ECPs via task orders Tier 4 Enhancements Pilot Projects Reduction or streamlining of RICE code Implementation of productivity tools.

Flexible & Scalable PDSS Services Approach That Flexes to Changing GCSS-MC/LCM Funding GCSS-MC PDSS Tier Services

High Level PWS Structure

GCSS-MC Software Engineering, Software Development, and Software Sustainment GCSS-MC is a software intensive system Requires contractor use of software engineering, software development, and software sustainment best practices Contractor is responsible for performance of GCSS-MC software Software should meet industry standards for open systems Modular Loosely coupled Software should accept third party add-ons Government will provide Subject Matter Experts with knowledge of Oracle EBS and of GCSS-MC software functionality to evaluate and test proposed solutions The solution development environment will be provided by the Government and will comply with all NIST 800-171 Zone D/IA Security Guidance The contractor will use the Government’s software code and configuration management tools resident in a Government controlled environment, Navy Systems Engineering Resource Center (NSERC)

Under Tab: RICE&3Years1 + Sheet5

GCSS-MC Software Deliverables and Data Rights For ALL customized software (e.g. RICECPW objects) the contractor will provide the government with full and open data rights.

Deliverables will include:

Source code, coded with industry acceptable coding styles and coding standards.

Step-by-step compilation procedures Scripts to build and deploy packages Software architecture – multiple views Design documents Version Description Documents Test Scripts and Results Others TBD

Under Tab: RICE&3Years1 + Sheet5

141 Active R11i Reports, Interfaces, Conversions, and Extensions (RICE) 32 New Configurations, Personalizations, Workflows For R12 Technical Upgrade (CPW) 29 Application Set-ups and Security Profiles (BR-100s and 110s) 9 Installation and Configuration Procedures (TA.095) 29 System Management Guides (TA.155s) 2 Quick Reference Guides (D0.70)

GCSS-MC EBS

Customizations & System Support Documentation

GCSS-MC uses Oracle Application Implementation Methodology (AIM) For System, Architecture, Design and Operations Documentation

Government Furnished Information (GFI) List

GFI list comprises of many documents that will be available to industry via a internet link Government Furnished Information (GFI) List

Request For Information Receive feedback on the tasks and performance requirements in the draft Performance Work Statement (PWS).

Identify tasks in the draft PWS which are unclear or may be difficult to price.

Is there a optimal CLIN Structure?

Is there something we missed and need?

Labor categories and rates for future bidding?

Solicitation Overview Full and Open Best Value Competition Desire for Performance based services All communications concerning the RFI, Industry Day, and the future Solicitation must be directed to the Contracting Officer, Albert Whitley albert.whitley@usmc.mil

Solicitation Overview Contracting Strategy: Single Award IDIQ contract 5 year ordering period Minimum: $2M Maximum: $249M (Depending on funding availability) Flexibility to Issue task orders for within scope work that is unknown at this time.

Flexibility with task order type? (FFP, CPFF, etc.)

Inputs from Industry will Inform Final Approach

Notional Timeline of Events Partnering with industry to get the requirements and business processes accurate, achievable and affordable will reduce risk for the Government and Contractor

RFI Response Nov 2016

Draft RFP Feb 2017

Final RFP Jul 2017

Contract Award May 2018

PM’s Comments image3.png image5.png image6.png image7.png image8.png image9.emf image10.png image11.jpg image4.png image12.jpeg image13.png image14.emf oleObject1.bin oleObject2.bin image15.png image16.emf oleObject3.bin

Microsoft_Excel_Worksheet1.xlsx Metrics

IEEE Priority # Definition Total (Functional) Total (Hosting) Total (ALL)

1 Mission Critical Failure 38 0 0

Mission Critical Failure: 35 Tech Refresh Change Requests

2 Adverse Effect Without Workaround 192 307 499

3 Adverse Effect with Workaround 94 2 96

4 Inconvenience 52 0 52

5 Nice to Have 70 0 70

Total Open 446 309 755

Total

CM Review Awaiting Release to PROD Awaiting Release to PSS Awaiting Sprint Assignment Build in Progress CR Assessment CR Verification In Development Initial CR Review Pending Approval for Backlog Pending Approval for PROD Pending Approval for PSS Pending Development Approval Pending Final Documents Product Backlog Test in Progress - PSS Work in Progress - PROD 1 4 37 1 2 91 17 83 200 42 4 3 7 13 229 21 1 State of Change Request

Number of Change Requests

Pie Chart Metrics

Row Labels Count of Section

Audit 13

Functional 132

Infrastructure 85

Interface Management 87

IUID 1

R-001 2

R12 28

Sustainment 19

System Security 354

Training 24

WAN Optimization 10

Grand Total 755

Total

Audit Functional Infrastructure Interface Management IUID R-001 R12 Sustainment System Security Training WAN Optimization 13 132 85 87 1 2 28 19 354 24 10

Source Data

Tracy ~ Priority Report

10/17/16 15:14

Now showing GCSS-MC Change Request 1 - 756 of 756

GCSS-MC Change Request Project

Active/Inactive Item Id HPDM ID PMO Rank ECCB Date ECP Number Baseline Impact Title Description State Functionality Section IA/CY Change Sub-Type Priority Severity Product Owner High Level Config Items Low Level Config Items Impact Assessment

Active CR000049 38178 (None) Defer to R12 Merge Test AS1 transaction issue with multiple DWF "AS1 transactions processed against multiple DWF transactions resulted in an AS1 transaction to appear in Document History for each DWF processed. Also, these AS1 transactions display incorrect CR Assessment Interfaces Interface Management No Configuration Fix 3. Adverse Affect With Workaround (None) Gabriela Thomas I-142 STRATIS Inbound Interface Based upon r11 code line

Active CR000050 38179 (None) Defer to R12 Code Merge Registration failed error not updating in EHF "Registration Failed: .The issue was due to the fact that some of our Test CACs are not in DEERS Test Data the the error status was not updating appropriately and therefore not showing up in the EHF CR Assessment System Security System Security No Code Fix 3. Adverse Affect With Workaround (None) Brian Rupp Not Applicable

Active CR000088 38280 (None) (None) Nested roles in User Management are causing reporting and WF issues upon assignm Nested roles in User Management are causing duplicate role assignments on user records. This is negatively affecting reporting and standard workflow functionality. Workflow deadlock errors are occurring more frequently due to duplicate role assignments to the same user record. Initial CR Review System Security System Security No Configuration Fix 2. Adverse Affect Without Workaround (None) Brian Rupp BR-110 X-209 Design Security Profiles

Active CR000158 38407 21 Dec 2012 (Gen Dana Ltr) Defer to R12 CR - Enhancements to Maintenance Mgmt and DPR Reports The idea is to have a report that a Unit Commander can go to in a few clicks and have the ability to view their MARES reportable gear without having to navigate multiple reports. As it stands, GCSS-MC does provide a substantial amount of information to the user, however it is spread out. By adding this report I hope to take away the time sink necessary to pull the information Initial CR Review Reports Functional No Design Change 3. Adverse Affect With Workaround (None) Captain Sean Paige Not Applicable

Active CR000159 38408 21 Dec 2012 (Gen Dana Ltr) Defer to R12 CR - a report that shows all the SR's that are pending due to Short Funds and MA Pull a report that shows all the SR's that are pending due to Short Funds and how much that calculates to. It also needs to show if the gear is Mares Reportable. Initial CR Review Reports Functional No Design Change 3. Adverse Affect With Workaround (None) Captain Sean Paige Not Applicable

Active CR000160 38412 21 Dec 2012 (Gen Dana Ltr) Defer to R12 CR - Customer Contact Form - Wrong Place / Navigation no end user should have access to update the Customer record through the Customer Standard form directly as this data is interfaced from a legacy system. It would be safer to create a custom form for the end user to enter the data and use the existing concurrent program to update the record as necessary. CR Assessment ORG Roles & Responsibilities System Security No Design Change 3. Adverse Affect With Workaround (None) Brian Rupp Not Applicable

Active CR000162 38422 21 Dec 2012 (Gen Dana Ltr) Defer to R12 Global Combat Support Systems – Marine Corps (GCSS-MC) External Source of Supply This document is intended to identify derived requirements for an interface between the Error: Reference source not found (GCSS-MC), and external supply systems to increase interoperability. This interface will allow GCSS-MC to pass and receive requisitions for processing with external supply systems, and reduce the turn-around time for stock replenishment and provide traceability. Initial CR Review Interfaces Interface Management No Design Change 3. Adverse Affect With Workaround (None) Gabriela Thomas Not Applicable

Active CR000167 38428 21 Dec 2012 (Gen Dana Ltr) Defer to R12 CR37740: Limit status codes available on document management. Currently, there are several different Status Codes that are accessible to a user via the Trailer button on the Document Management form. However, there are only a small amount of status codes that have functionality associated to them and should be access Initial CR Review Doc Mgmt Functional No Design Change 4. Inconvenience (None) Captain Sean Paige Not Applicable

Active CR000168 38430 (None) Defer to R12 IB Issues: Restrict ability to change serial numbers from IB Ability to change serial number of IB needs to be restricted. This is standard functionality and would require a CR to change Initial CR Review Install Base Functional No Design Change 3. Adverse Affect With Workaround (None) Captain Sean Paige Not Applicable

Active CR000177 38447 28 April 2014 Defer to R12 Prevents User from recording all Requirements needed until such time they are re The User does not have the flexibility to select which Parts lines to Create Order at any specific time. Current MD-065 E-181 Parts Requirement Transfer Extension will need to be updated. Initial CR Review Field Service Functional No Design Change 4. Inconvenience (None) Captain Sean Paige Not Applicable

Active CR000178 38448 (None) Defer to R12 Currently there is no easy method of identifying parts requirement that cannot b To Provide a Maintenance Report listing all uncommitted Task > Parts Requirements. A new report (MD-065 R-191 Uncommitted Parts Req Report) will be needed to allow this functionality for Uncommitted Parts Requirements in a standard report. Initial CR Review Reports Functional No Design Change 4. Inconvenience (None) Captain Sean Paige Not Applicable

Active CR000180 38450 28 April 2014 Defer to R12 Currently the User has to manually build a Parts Requirement list within the Par To provide the ability to Import Parts Requirement lines from an Excel template file (Service Request > Task Tab > Task > Parts Requirement > File > Import). Need to add MD-065 E-179 Parts Requirement Import Extension to make this functionality operational. Initial CR Review Field Service Functional No Design Change 4. Inconvenience (None) Captain Sean Paige Not Applicable

Active CR000181 38451 (None) Defer to R12 Incorrect Counter Groups can be created and will always be visible even though t Counter Groups (Installed Base > View Customer Item Instances > Search Item Instances > Counters) can be created for an Installed Base Item Instance but cannot be End Dated. Need to modify MD-065 CDS-105/DS-114 Counter Groups, Counters, and Counter Readings to make this functionality operational. Initial CR Review Install Base Functional No Design Change 4. Inconvenience (None) Captain Sean Paige Not Applicable

Active CR000182 38452 28 April 2014 Defer to R12 Prevents the User the flexibility to search for, identify, and then take action 1) Add a ‘Short Funds’ status to the Task > Status so Tasks in Short Funds can be identified in the UWQ and searches for Tasks in this status; 2) In the Search Service Requests forms the Task > Status has too many selections available that are not being used within GCSS-MC. Initial CR Review Field Service Functional No Design Change 4. Inconvenience (None) Captain Sean Paige Not Applicable

Active CR000183 38453 (None) Defer to R12 Currently the User has to manually Debrief Items ensuring the Debriefed ‘PEB’ or To provide ability to Import Debrief Material lines from an Excel template file (Service Request > Task Tab > Task > Debrief > Material tab > File > Import). Need to add MD-065 E-189 Debrief Material Import Extension to make this functionality operational. Initial CR Review Inventory Management Functional No Design Change 4. Inconvenience (None) Captain Sean Paige Not Applicable

Active CR000184 38454 (None) Defer to R12 Currently there is no easy method of identifying Material Usage against an Insta Provide a Maintenance Report listing all Materials Debriefed for a Specific Installed Base Item Instance. Initial CR Review Reports Functional No Design Change 3. Adverse Affect With Workaround (None) Captain Sean Paige Not Applicable

Active CR000185 38455 (None) Defer to R12 Develop and implement new GCSS-MC NET Training Materials for the User to extract To Provide a Maintenance Report listing equipment Counter readings (GCSS-MC Discoverer Reports User > Counters Report). Need to add MD-065 R-192 Maintenance Installed Base Items Counter Readings Report to make this functionality operational. Initial CR Review Reports Functional No Design Change 4. Inconvenience (None) Captain Sean Paige Not Applicable

Active CR000186 38456 (None) Defer to R12 Currently Users have to Receipt into Inventory Location and then Inventory Trans When receipting from an open document for Installed Base Trackable Items (Document Management > Receipt > Installed Base Trackable Item), the User has to perform additional manual Steps to move Item from Inventory Location to Installed Base. Initial CR Review Doc Mgmt Functional No Design Change 3. Adverse Affect With Workaround (None) Captain Sean Paige Not Applicable

Active CR000187 38457 (None) Defer to R12 Currently the User has to select Items from the search results to view the Item Current menu items provide selections (EUL) that may not be needed and do not provide selections that would provide additional capability in the Advance Search Results. Current IB RICE Object(s) will need to be updated to allow for the addition/deletion of Table Personalization Selections in Advance Installed Base Searches. Initial CR Review Install Base Functional No Design Change 4. Inconvenience (None) Captain Sean Paige Not Applicable

Active CR000189 38459 28 April 2014 Defer to R12 Currently the User might not realize that the Owning Party name of HQ USMC ident Search Results showing HQ USMC as the Owning Party Name does not show where the Item is located. Need to add Inventory Organization to Installed Base Page Header to provide this Install Base data. CR Assessment ORG Roles & Responsibilities System Security No Design Change 4. Inconvenience (None) Brian Rupp Not Applicable

Active CR000193 38474 (None) Defer to R12 M27126 routinely opens SRs for non-GCSS Units and the FAD is wrong b/c they not Programmatic solution to update the FADs on customer accounts Initial CR Review Install Base Functional No Design Change 5. Nice to Have (None) Captain Sean Paige Not Applicable

Active CR000194 38475 28 April 2014 Defer to R12 Unable to operate in multiple FADs Data not meeting the DLA criteria is falling out once it is passed through DAAS and is not consistent when interfacing with external DoD agencies. Communication errors are occurring within the military's supply chain due to these data inconsistencies. Initial CR Review Interfaces Interface Management No Configuration Fix 3. Adverse Affect With Workaround (None) Gabriela Thomas Not Applicable

Active CR000195 38476 28 April 2014 Defer to R12 Change Request for Material Transactions search form Material Transactions search form does not have a field to search by Standard Document Number (SDN) or Supplementary Address. Initial CR Review Doc Mgmt Functional No Design Change 3. Adverse Affect With Workaround (None) Captain Sean Paige Not Applicable

Active CR000196 38477 28 April 2014 Defer to R12 Change Request for Material REDISTRIBUTION form Bring Material Redistribution form logic into compliance for audit trail, chain of custody, and documentation. Initial CR Review MRP Functional No Design Change 3. Adverse Affect With Workaround (None) Captain Sean Paige Not Applicable

Active CR000197 38479 28 April 2014 Defer to R12 ECP for Mass Edit Serial number can be directly changed without changing the item instance. Users are making these changes without an investigation, RFI, or other authorization. Initial CR Review Inventory Management Functional No Design Change 3. Adverse Affect With Workaround (None) Captain Sean Paige Not Applicable

Active CR000198 38480 (None) Defer to R12 NON-RECEIPT, LOST SHIPMENT, SHORTAGE, AND OVERAGE ECP Document Management “Receipts” form only provides functionality for processing shortages, overages, and regular receipts. The “Receipts” form does not provide the user with a means to generate non-receipt acknowledgements, which are required per MILST Initial CR Review Doc Mgmt Functional No Design Change 3. Adverse Affect With Workaround (None) Captain Sean Paige Not Applicable

Active CR000199 38490 28 April 2014 R11 & R12 CR: Gray out the Reserve button on the Journal Entry Form The funds check at the BEA level is based off the Reserved journal and should be based off the Posted journal. This causes an imbalance between units actual available funds and what the IBER shows since the IBER does not take Reserved amounts into consideration Product Backlog SFIS Audit No Design Change 3. Adverse Affect With Workaround S2 - Moderate to Minor Impact Captain Sean Paige Not Applicable ROM LOE 80Hrs

Active CR000203 38496 (None) Defer to R12 Ability to validate Item # to Org ID associated with RIC Several cases when the I-007 transaction has been populated to the order import tables and then process fails the sales order creation due to invalid item # associated with Org ID Initial CR Review Interfaces Interface Management No Code Fix 2. Adverse Affect Without Workaround (None) Gabriela Thomas Not Applicable

Active CR000205 38498 (None) Defer to R12 MI prevent status change on items in configuration to parent items. MI prevent status change on items in configuration to parent items. Initial CR Review Mod Instruction Functional No Code Fix 3. Adverse Affect With Workaround (None) Captain Sean Paige Not Applicable

Active CR000206 38499 (None) Defer to R12 ASCP Planned Orders Report…add a parameter ASCP Planned Orders Report…add a parameter Initial CR Review APS Functional No Code Fix 3. Adverse Affect With Workaround (None) Captain Sean Paige R-185 ASCP planned orders

Active CR000212 38514 (None) Defer to R12 SR for 6 IB Trackable items. Every line item has same SDN instead of one unique SR for 6 IB Trackable items. Every line item has same SDN instead of one unique SDN per line item on charges tab. Initial CR Review Doc Mgmt Functional No Code Fix 3. Adverse Affect With Workaround (None) Captain Sean Paige Not Applicable

Active CR000213 38515 21 Dec 2012 (Gen Dana Ltr) Defer to R12 Equipment Status Report Enhancements Add NIIN and serial number as fields to select in the folder. This will be of value for research until requirement 2 is completed. 2. Need to have additional drill down capability to the service request and to the actual order for each part required for the repair of dead-lined items. Initial CR Review Reports Functional No Design Change 5. Nice to Have (None) Captain Sean Paige Not Applicable

Active CR000214 38516 21 Dec 2012 (Gen Dana Ltr) Defer to R12 CR - Addition of CSM METRIC - FILL RATE Fill Rate is one of the key Coordinated SECREP Management (CSM) Enterprise Metrics that is briefed and reviewed monthly by the CSM WIPT. Visibility of this metric was lost for the Okinawa RIPs with the implementation of GCSS-MC. Initial CR Review Reports Functional No Design Change 2. Adverse Affect Without Workaround (None) Captain Sean Paige Not Applicable

Active CR000215 38517 21 Dec 2012 (Gen Dana Ltr) Defer to R12 CR - CSM METRIC - Inventory Metric Inventory Excess over Total Allowance, Inventory Deficiencies to Total Allowance, and Inventory Excess over Economic Retention Quantity (ERQ) are all key Coordinated SECREP Management (CSM) Enterprise Metrics that are briefed and reviewed monthly by the CSM WIPT. Visibility of these metrics was lost for the Okinawa RIPs with the implementation of GCSS-MC. Initial CR Review Reports Functional No Design Change 2. Adverse Affect Without Workaround (None) Captain Sean Paige Not Applicable

Active CR000216 38518 21 Dec 2012 (Gen Dana Ltr) Defer to R12 CR36129 - 3 New Reports Required Three New Reports to be created: 1. Unit Performance Report 2. General Account Performance Report 3. Balance Analysis GABF and Balance Analysis for LUBF Initial CR Review Reports Functional No Design Change 2. Adverse Affect Without Workaround (None) Captain Sean Paige Not Applicable

Active CR000218 38520 21 Dec 2012 (Gen Dana Ltr) Defer to R12 CR - CSM METRIC - Backorder Customer Wait Time Backorder Customer Wait Time is a key Coordinated SECREP Management (CSM) Enterprise Metric that is briefed and reviewed monthly by the CSM WIPT. Visibility of this metric was lost for the Okinawa RIPs with the implementation of GCSS-MC. Initial CR Review Reports Functional No Design Change 2. Adverse Affect Without Workaround (None) Captain Sean Paige Not Applicable

Active CR000219 38522 21 Dec 2012 (Gen Dana Ltr) Defer to R12 CR38522: Format, field display and drill down changes to the ESR, DPR and MAL CR38522: Format, field display and drill down changes to the ESR, DPR and MAL Initial CR Review Reports Functional No Design Change 3. Adverse Affect With Workaround (None) Captain Sean Paige Not Applicable

Active CR000220 38523 21 Dec 2012 (Gen Dana Ltr) Defer to R12 CR - Financial Invoice for Service Requests Create an invoice or some sort of a report that can calculate what the cost of multiple Service Requests would be. They can manually do this, but with the quantity of parts per Service Request and 20 Service Requests, this is too time consuming. This is for financial reasons to justify a future budget. Initial CR Review Reports Functional No Design Change 5. Nice to Have (None) Captain Sean Paige Not Applicable

Active CR000222 38525 21 Dec 2012 (Gen Dana Ltr) Defer to R12 Add E-190 Equipment Status Remarks form The usage was to allow a "notes" field to update the reader on any information about the item which was crucial to understanding a deficiency or discrepancy. Also related to CR: R-156 Enhancement Request: Allow a "notes" field -HP 36493 Initial CR Review Reports Functional No Design Change 2. Adverse Affect Without Workaround (None) Captain Sean Paige E-190 Equipment Status Remarks form

Active CR000225 38528 21 Dec 2012 (Gen Dana Ltr) Defer to R12 CR - Report for LTI'd Items Requesting a report reporting of a temporary loan of equipment (e.g. weapons). It would contain a list of serial numbers which had been LTI'd, containing who sourced the rifles (who "did it"), what condition code, the unit they had been assigned to (who "got it"). Initial CR Review Reports Functional No Design Change 3. Adverse Affect With Workaround (None) Captain Sean Paige Not Applicable

Active CR000230 38549 (None) Defer to R12 Replacement of HP 36859: I125 populate subinventory on SO for non-USMC customers During GDT&E testing in PSS for CMOS, GCSS-MC received a request (document) from a non-USMC unit (i.e., Army) to ship an item. A due-out (i.e., sales order) is automatically created in GCSS-MC by the I-125 DAAS inbound interface. The sub-inventory field on the sales order line that was created was not populated. CR Assessment Interfaces Interface Management No Code Fix 2. Adverse Affect Without Workaround (None) Gabriela Thomas I-125 DAAS ASN/Status/PO Inbound Interface

Active CR000291 38674 (None) Defer to R12 Requisition Review & Release Workbench needed When the USMC procures materials for the SMU, they are buying from an established pool of funds. The SMU needs a workbench to determine the total allocation of funds related to the Release of "Planned Orders" suggested by the Oracle Advanced Supply Chain Planning application. Initial CR Review APS Functional No Configuration Fix 3. Adverse Affect With Workaround (None) Captain Sean Paige Not Applicable

Active CR000297 38703 (None) (None) MFS JTM Master Program Request Set to be removed from GCSS-MC M.F.S Administrato JTM Master Program Request Set to be removed from GCSS-MC M.F.S Administrator Responsibility. This should be moved to GCSS-MC Help Desk Concurrent Manager and System Administrator Responsibility. UUAMs will no longer need access to this capability as these concurrent processes are now scheduled. Request for one off runs will be directed to FSR or TIER1 Help Desk as appropriate. CR Assessment System Security System Security No Configuration Fix 3. Adverse Affect With Workaround (None) Brian Rupp Not Applicable

Active CR000311 38790 (None) Defer to R12 New and Improved System Roles/Responsibilities needed to support IA/User Managem New or improved System Roles/Responsibilities needed to support IA/User Management and IRG Implementation include multiple read only system roles and responsibilities. They include GCSS-MC LSFRG Account Role, GCSS-MC User Account Reviewer, GCSS-MC User Management - Query Only, GCSS-MC TIER1 HD User Management - Query Only Role, and improvements to existing system roles and responsibilities. CR Assessment System Security System Security No Code Fix 2. Adverse Affect Without Workaround (None) Brian Rupp BR-110 Security Profiles

Active CR000315 38802 (None) (None) Oracle Application services take time to start up and have other performance iss Oracle Application services take time to start up and have other performance issues due to slow response of NetApps file systems. Local file system is to be added to the servers and application configuration changed to use the local file system for log, trace, temporary and configuration files. Initial CR Review Infrastructure Infrastructure No Configuration Fix 2. Adverse Affect Without Workaround (None) Laban Pelz Not Applicable

Active CR000325 38840 (None) R11 & R12 CR to restrict Foreign National civilian users to be able to see or transact any ISSUE: SG-07A will include the equipment and civilian personnel in Norway. Norway currently does not have an Armed Forces Agreement with the U.S. Norwegians are Foreign Nationals. Due to these circumstances, GCSS-MC will need to provide those specific GCSS-MC users with only the ability to see and transact on their specific equipment in Norway. CR Assessment System Security System Security No Code Fix 2. Adverse Affect Without Workaround (None) Brian Rupp Not Applicable

Active CR000328 38850 (None) R11 & R12 UUAM list needs to made available to end user of GCSS-MC. UUAM list needs to made available to end user of GCSS-MC. GCSS-MC Portal’s FAQ page will provide link to xls spreadsheet containing the current list of UUAMs. CR Assessment System Security System Security No Configuration Fix 3. Adverse Affect With Workaround (None) Brian Rupp Not Applicable

Active CR000379 38950 (None) Defer to R12 Command adjust for Task Organization is too lengthy Command adjust for Task Organization is too lengthy. Initial CR Review EATO Functional No Design Change 4. Inconvenience S3 - Minor to No Impact Captain Sean Paige Not Applicable

Active CR000384 38971 (None) Defer to R12 I-030 Performance Issues with XXMC WRS Inventory Outbound Interface - Build Data I-030 Performance Issues with XXMC WRS Inventory Outbound Interface - Build Data Concurrent process has been running up to 25+ hours. Replacement ticket for HP 38494 failed in Build 423 Replacement ticket for 38820 Build 435 Initial CR Review Interfaces Interface Management No Code Fix 2. Adverse Affect Without Workaround (None) Gabriela Thomas I-030 WRS Install Base/Inventory On Hand Outbound Interface

Active CR000429 39033 (None) (None) Discoverer Sessions are not Load Balance across Discoverer Servers Discoverer connections are forwarded to one discoverer server and not load balance. For internal discoverer URL profile needs to be updated to remove Fallback Persistence. This will allow user connection to load balance across discoverer servers. Initial CR Review Infrastructure Infrastructure No Configuration Fix 2. Adverse Affect Without Workaround (None) Laban Pelz TA-095 Enterprise Installation and Configuration Procedures

Active CR000453 39076 21 Dec 2012 (Gen Dana Ltr) Defer to R12 Reference 38317, (CR) SECREP PROCESS Phase 3- Management Workbench portion. brea SECREP III reference 38317 SECREP III breaking original ticket into 3 increments Management Workbench – Provides a Repairable Issue Point visibility of Inventory Position, Allowances, Due-In/Due-Out, and allow for Replenishment and Redistribution of Inventory. Initial CR Review SECREP Functional No Design Change 2.