Attachment_1__RMNIIS_SOO_11_Jan_13.docx

STATEMENT OF OBJECTIVES

MARINE AIR-GROUND TASK FORCE (MAGTF) COMMAND, CONTROL, AND COMMUNICATIONS (MC3)

UNITED STATES MARINE CORPS (USMC)

RUGGED MOBILE NON-INTRUSIVE INSPECTION SYSTEM (RMNIIS)

SUSTAINMENT SUPPORT

1. SCOPE. The Marine Corps Systems Command (MCSC) Marine Air-Ground Task Force (MAGTF) Command, Control, and Communications (MC3) Program Office is responsible for the management of numerous Improvised Explosive Device (IED) detection solutions currently fielded in theater. Within this realm of IED detection capabilities is the Rugged Mobile Non-Intrusive Inspection System (RMNIIS), a backscatter x-ray detection system used to detect explosives, contraband, ordnance and other harmful materials.

The scope of this effort is to:

· Provided the following services and support to all fielded RMNIIS currently in use by the United States Marine Corps (USMC): In-theater Field Service Representative, logistic sustainment support, technical support, field service support, maintenance support, spare parts support, delivery of required parts, and training services for up to twenty-five (25) systems located Outside the Continental United States (OCONUS). In addition, the Contractor shall be able to provide support services to ten (10) RMNIIS systems located within the CONUS when required.

1. BACKGROUND. The RMNIIS is an Urgent Universal Needs Statement (UUNS) project delivered to Marines in OEF to support their combat operations. On 26 October 2007, a Statement of Need (SON) established the USMC’s initial requirement for a non-intrusive inspection system capable of detecting ordnance, bulk explosives, and other harmful material. In response to a request from the Marine Expeditionary Forces (MEF), the USMC fielded a total of thirty-five (35) RMNIIS; twenty-five (25) to Operation Enduring Freedom (OEF) and three (10) to 29 Palms, CA to be used as training assets. The systems at 29 Palms have since been transferred to Marine Corps Logistics Base (MCLB) – Barstow for temporary storage. The RMNIIS were manufactured by American Science & Engineering, Inc. (AS&E) and are the Z Backscatter Van (ZBV) Military Trailer (Mil-Trailer) model.

1. GENERAL. The Contractor shall provide all training, training materials, support equipment, tools, parts and personnel necessary to provide the services and support needed to complete the tasks identified in this Statement of Objectives (SOO). The Contractor shall assign FSRs to conduct repairs, training, and maintenance support activities at OCONUS Forward Operating Base (FOB) locations within Afghanistan, including areas where U.S. and coalition forces are engaged in kinetic military operations. All OCONUS FSRs will be required to adhere to the US Central Command (USCENTCOM)/MCSC in-theater deployment requirements. All USMC RMNIIS in OEF must be sustained in a way to maintain an operational availability of 90 % or higher.

In addition to support systems deployed to OEF, the Contractor shall be readily available to provide maintenance and training support for 10 systems located in MCLB Barstow; this support is estimated to be minimal and only as required upon requests from Marine units.

1. OBJECTIVES.

1. Operation and Maintenance. The contractor is responsible for the following:

Assign FSRs to conduct repairs, training, and maintenance support activities at OCONUS Forward Operating Base (FOB) locations within Afghanistan, including areas where U.S. and coalition forces are engaged in military operations. All OCONUS FSRs will be required to adhere to the US Central Command (USCENTCOM)/MCSC in-theater deployment requirements.

Provide support equipment, tools, parts and personnel necessary to provide the services and support needed to maintain an operational availability greater than or equal to 90%. The RMNIIS’ Operational Availability (Ao) equals Mission Capable Time (MCT) divided by the Total Time (TT). Ao shall be displayed as a percentage. Example: Ao = MCT ∕ TT

Be able to procure and provide RMNIIS components required to support repair for Operator/Crew, Field, and Sustainment maintenance to include scheduled, unscheduled, and battle damage repairs.

Sustain all USMC RMNIIS in OEF in a way to maintain an operational availability of 90% or higher.

Provide all parts on spare parts list as needed. (Attachment 3).

Work closely with the using units and the MCSC Liaison Officer (LNO)/FPS LNO in-theater who will notify FSRs to conduct any repairs or maintenance.

Provide training and maintenance support to RMNIIS systems located with the CONUS when necessary.

Ensure the responsible Program Analyst and Contracting Officer Representative (COR) are informed within twenty-four (24) hours of any issues involving systems and/or personnel.

Conduct scheduled and unscheduled preventative maintenance.

Conduct operational and maintenance training of USMC personnel in the CONUS and OCONUS locations as required.

Provide the necessary tools required to perform all maintenance activities.

Support inventory management and parts ordering.

Provide the Program Analyst and COR with weekly equipment status readiness reports via the Non-Classified Internet Protocol Router Network (NIPRNET) or a Secured Internet Protocol Router Network (SIPRNET).

Provide the Program Analyst and COR with monthly parts inventory reports via NIPRNET or SIPRNET.

Adhere to the repair reporting policy set in place by the Identification & Detection System (I&DS) team, Attachment 1.

All FSRs identified for OCONUS deployment must be in compliance with USCENTCOM deployment requirements per the USCENTCOM Individual Protection and Individual Unit Deployment Policy, Attachment 2. This includes any modifications to the policy which may arise in the future. FSRs ARE REQUIRED TO HAVE ACCESS TO CLASSIFIED INFORMATION AND ASSIGNED TO THIS PROGRAM SHALL POSSES A SECRET CLEARANCE. The prime contractor and all sub-contractors (though the prime contractor) shall ensure that personnel supporting this contract are "Qualified U.S. contractors" per DoD Directive 5220.22-M Chapter 2 Section 2. Qualified U.S. contractors are restricted to U.S. citizens, persons admitted lawfully into the United States for permanent residence, and are located in the United States. All personnel identified on the certification and/or supporting this contract shall be in compliance with Department of Defense, Department of the Navy, and Marine Corps Information and Personnel Security Policy to include completed background investigations (as required) prior to classified performance. This contract shall include a DoD Contract Security Classification Specification (DD Form 254) as an attachment. The contractor shall have a valid Secret Facility Clearance prior to classified performance or classified meetings at the contractor’s facility. The Government shall assist the contractor in gaining access to Government agencies and installations related to the systems in question. The contractor shall ensure that the employees are on the approved Government access list prior to entering any access controlled area. The contractor shall notify the Government (written notice) within twenty-four hours of contractor personnel added or removed from the access control list. Background Investigation that has been verified in the Joint Personnel Adjudication System or possess an active Secret Security Clearance. FSRs must be able to deploy within sixty (60) days of contract award.

All FSRs performing work on this project in OCONUS locations will hereby be designated as civilian noncombatant personnel who are authorized to accompany the military forces of the United States in areas of conflict, combat, and contingency operations and are designated as "mission essential contractor personnel" as defined in DoD Instruction 3020.37.

4.2 Training. The contractor is responsible for:

Creating, developing and providing all training and training materials for Operations and Maintenance Training courses.

Content of the operator training course shall focus on providing the operator with the knowledge and skills necessary to perform operator tasks.

Content of the maintainer training course shall focus on providing the maintainer with the knowledge and skills necessary to perform Operator/Crew level maintainer tasks.

Training materials must be of sufficient quality to enable the USMC to provide training for the RMNIIS organically.

The training course curriculums will be reviewed and approved by the Government prior to implementation.

All OCONUS training shall be provided by the deployed FSRs.

4.3 Contractor Logistics Support (CLS). The Contractor is responsible for providing logistics support services for system unique items necessary to maintain the operational readiness of the RMNIIS. CLS shall include the following:

· Maintenance

· Supply chain management

· Parts Procurement/Sustainment

· Component Exchange

· Calibration (if required)

· Technical Assistance

· Failure Reporting Analysis and Corrective Action (FRACAS) and Failure Matrix’s (MTBF, MTTR, MTBR, TTR, etc)

· Operator and Maintainer Training (to include radiation safety)

4.4 Maintenance Planning. The Contractor is responsible for the following:

Conducting maintenance planning to define optimal maintenance activities, which fully support the USMC RMNIIS maintenance concepts.

All Levels of Maintenance (LOM) whether Operator/Crew, Field, or Sustainment will be performed by the Contractor’s FSRs.

FSRs and trained USMC operators/maintainers can perform Operator/Crew LOM. As there is no USMC Military Occupational Specialty (MOS) assigned to this project, the Contractor is responsible for providing specially trained mechanics and technicians to sustain the RMNIIS in all LOMs.

Providing all labor, services, parts, supplies, packaging, and shipment of items necessary to maintain, diagnose, and correct malfunctions or failures in regards to overall RMNIIS operation and to accomplish all maintenance required.

Be responsible for coordinating with each FOB point of contact as a courtesy to assure access to the systems. The maintenance concept for the RMNIIS is defined below.

Due to changes in the Warfighter’s operational conditions/tempo, the Contractor must be prepared to revise maintenance plans if circumstances change.

4.4.1 Operator/Crew Level Maintenance. Operator/Crew Level Maintenance shall consist of cleaning, lubrication and minor repairs performed by the user. It includes: routine preventative PMCS (visual inspection, testing, cleaning, tightening, and other minor adjustments); making external adjustments on equipment; and performing operational checks using authorized tools, manuals, and test equipment.

4.4.2 Field Level Maintenance. Field Level Maintenance shall include isolating the cause of equipment malfunction to the defective Line-Replaceable Unit (LRU) level, removing and replacing LRUs and calibrating and returning equipment to full operational capability with minimum downtime. FSRs shall provide field level maintenance and repair parts requisitioning via an automated software system. Failed LRU subcomponents are shipped back to the vendor facility for repair/replacement via coordination with MCSC.

4.4.3 Sustainment Level Maintenance Sustainment Level Maintenance is defined as those tasks requiring skills, facilities, and support materials that are not available or economically achieved by Field Maintenance. A sustainment failure is defined as a failure that cannot be corrected in the field using applicable consumables or spares for the system and must be returned to the Original Equipment Manufacturer (OEM) to affect repairs.

4.5 Parts Replenishment. The Contractor shall propose pricing to Attachment 3 ( RMNIIS Spare Parts List). The I&DS team’s Program Analyst and COR will make the final determination on which parts and what quantity should be ordered to maintain the USMC RMNIIS parts inventory in theater. The Contractor shall order, ship, and maintain the USMC parts inventory. This inventory shall contain consumables and non consumable spare parts to support the RMNIIS. All parts and supplies shall be readily accessible or ordered. Shipment of spare parts from the United States to Afghanistan should be at the best interest of the Government. The Government will determine the best method of shipment of spare parts and equipment. The Contractor shall coordinate shipment of spare parts and equipment with the Project Analyst or COR.

4.6 Maintenance Manuals. The Contractor shall develop and provide operator and maintenance manuals for the RMNIIS, to include any necessary supplemental documentation. The manuals shall contain installation, operation, troubleshooting and maintenance instructions, as well as a complete repair parts list and special tools list. Manuals must be of sufficient quality to enable the USMC to operate and maintain the RMNIIS organically. The manuals will be reviewed and approved by the Government prior to use.

Specifically, within 90 days after being provided access to an operational RMNIIS, the Contractor shall provide draft operators and maintenance manuals to the Government. The manuals shall be updated as necessary throughout the period of performance of the contact. All updates will be provided to the Government within 30 days of completion.

1. PROJECT MANAGEMENT. The Contractor shall establish and maintain project management practices throughout the period of performance. Project management practices shall provide visibility into the Contractors’ organization and techniques used in managing the project, specifically subcontractor and data management.

5.1 Subcontractor Management. The Contractor shall be responsible for performance of requirements delineated in this SOO, and shall institute appropriate management actions relative to subcontractor performance. Requirements that are contractually specified shall apply to subcontractor performance; however, the Contractor shall be accountable for compliance of subcontractors and is responsible for ensuring all deliverable products comply with contract requirements.

5.2 Data Management. The Contractor shall establish a process for management of all data required under this contract. The Contractor, in developing information that will be furnished to the Government, shall make the maximum use of existing data and provide maximum multiple use of technical information. Any electronic databases or applications used to store, track, share, transmit or display information pertaining to this contract shall be web-based. Government use of any data management system shall not require installation of client software on Government computer systems (with the exception of Internet Explorer and Microsoft Office). Specific data management functions shall include schedule control for deliverables, maintenance of deliverables, approval of deliverable format, distribution, and delivery of data products. The system shall include facilities for storage of all data developed or utilized for this contract, and shall provide equal access to data by the Government. The Contractor shall ensure all data is centrally available for Government review. The Government reserves the right to review all data associated with and developed for the RMNIIS.

5.2.1 Assignment of Responsibility and Authority. The Contractor shall identify the organizational elements responsible for the conduct of the activities delineated in this SOO. Responsibilities shall be assigned and clear lines of authority defined for determining and controlling the resources necessary to satisfy each element of this SOO. The following billets shall be considered key personnel. The Government shall be notified within twenty-four (24) hours of any authority, responsibility or key personnel changes made by the Contractor during the period of performance.

5.2.1.1 Program Manager. The Contractor shall designate a Program Manager (PM) who shall possess sufficient corporate authority to manage, direct, execute and control all elements of the contract. The PM shall serve as the primary point of contact between the Contractor and the Government, and be responsible for the coordination of all contractor activities related to the contract. The PM shall be responsible for ensuring project integrity and overall contract performance. As appropriate, the PM will ensure pertinent issues impacting contract performance are addressed in a timely manner.

5.2.1.2 Theater Lead FSR. The Contractor shall designate a Theater Lead FSR who shall possess sufficient authority to manage, direct, execute and control all in-theater FSR elements of the contract. The Theater Lead FSR will perform the same duties and responsibilities as other FSRs.

5.3 Meetings, Formal Reviews, Conferences, and Audits. The Contractor shall plan, host, attend, coordinate, support, and conduct meetings, formal reviews, conferences, and audits (hereinafter called "reviews"). The reviews shall be conducted at Government and Contractor facilities. Reviews requiring demonstration and/or examination of equipment shall be conducted at the Contractor's facility. All such reviews shall be included in the project schedule and may be held concurrently with the Government’s approval. The Contractor shall prepare agendas and conference presentation materials, and provide minutes and reports following each review. Agendas will be submitted within seven (7) calendar days prior to each review. The Government reserves the right to cancel any review or to require any review be scheduled at critical points during the period of performance. Action item documentation, assignment of responsibility for completion and due dates shall be determined prior to adjournment of all reviews. A summary of all action items, responsible parties, and estimated completion dates shall be included with the minutes. Minutes will be submitted within fourteen (14) calendar days after each review.

5.3.1 Post Award Conference (PAC). The Contractor shall host a PAC at the Contractor's facility within fourteen (14) days after contract award. The purpose of the PAC is for the Contractor to review and demonstrate to the Government the management procedures, provide progress assessments, review technical and other specialty area status, and to establish schedule dates for near term critical meetings/actions. The Contractor shall present management and project implementation processes.

5.3.2 In-Process Review (IPR). IPRs will be held on a quarterly, or as needed basis, at a mutually agreed upon date and location. The Government reserves the right to cancel any review or require any review be scheduled during the period of performance. The Contractor’s progress, management, technical support services (if any), integrated logistics support, administrative, assurance of compliance with contract requirements, project status, funding, problem identification and resolutions shall be agenda items. Actual versus expected performance of each area shall be addressed. The Contractor shall prepare presentation materials providing an overview of all agenda items.

5.3.3 ILS Management Team/Integrated Product Team (ILSMT/IPT). A joint Government/Contractor ILSMT/IPT shall be established to monitor the status of the ILS program implementation. The ILSMT/IPT shall provide a means for coordinating logistic matters, schedules, and SOO performance, ensuring adequacy and timeliness of Government inputs and action, and assisting the Government ILS manager in discharging their responsibilities. The Government will appoint the chairperson of the ILSMT/IPT.

5.3.4 ILSMT/IPT Meetings. ILSMT/IPT meetings shall be in conjunction with the quarterly IPRs and shall be held at times and places mutually agreed to by the Government and Contractor.

5.3.5 ILS Process. The Contractor shall have a documented ILS process for the RMNIIS. The ILS process shall also assign responsibilities and establish milestones for executing the ILS program. The ILS process shall ensure the RMNIIS satisfies all supportability criteria. The Contractor's program/process shall be available for Government review, upon request.

1. DELIVERABLES. The Contractor shall deliver the following documents to the Contracting Officer Representative (COR):

Proposed pricing to RMNIIS parts listed in Attachment 3. The I&DS team’s Program Analyst will make the final determination on which parts and what quantity should be ordered to maintain the USMC RMNIIS parts inventory in theater. The Contractor shall maintain enough parts to support the RMNIIS in both CONUS and OCONUS locations as required.

System Status Maintenance, Failure Report, and FSR Status Reports submitted weekly in a format agreed upon by the Contractor and the Government. The reporting period will be from the first to last business day of each month, beginning thirty (30) calendar days after contract award.

GFE report, Parts on Hand, Usage inventory, and Overall Project Status/Management Reports submitted monthly. The reporting period will be from the first to last business day of each month, beginning thirty (30) calendar days after contract award.

Note: If necessary, there will be a 90 days transition period to allow the Contractor to fully staff and learning curve. If necessary, some deliverables due during the transition period will be postponed to allow the Contractor enough time to provide the Government accurate reports and assessments. However, this transition period with not exceed 90 days.

1. PERIOD OF PERFORMANCE. The base year period of performance for this effort is twelve (12) months from date of award. The Government reserves the right to exercise up to three (3) additional option years (12 month duration) after the base period.

1. TRANSITION PLAN. Within the proposal, the Contractor’s shall provide a detailed transition plan that demonstrates the Contractor’s plan for ensuring continuity of operations without interruption of service. The transition plan shall demonstrate start-up priorities, methods for minimizing transition risks, transitioning incumbent personnel, and example of experience in transitioning in-service contracts.

1. OTHER DIRECT COSTS. This contract will include an Other Direct Costs (ODC) Contract Line Item Number (CLIN) to pay for repairs such as: damage resulting from an accident, equipment transportation between sites, neglect, misuse, failure of electrical power, battle damage, or other causes considered as acts of God. When catastrophic repairs are necessary, the Contractor shall submit a price quote to the COR for approval prior to proceeding with the repairs.

1. PROGRAM ANALYST. The MCSC I&DS point of contact and person responsible for approving the work incorporated by this SOO is:

POC: Mr. Ilich Bello Senior Program Analyst

1. SPECIAL PROVISIONS WHICH APPLY TO FSRs DEPLOYED IN AFGHANISTAN. The USMC will provide the following support for FSRs deployed in the CENTCOM Areas of Responsibility:

· Life support to include housing, meals, emergency medical resuscitative care, and security at no cost to the contractor field personnel.

· Assistance with logistical support in Afghanistan for the movement of parts.

· US Military system operators for training and system operation.

· Security for FSR movement in-country transportation (helicopter, military convoy in a Mine Resistant Ambush Protected vehicle, fixed wing, etc.)

· Support infrastructure such as warehousing for the RMNIIS and consumables as well as administrative support such as office space, DSN lines, and Internet access.

· NIPRNET or SPRNET access and communications in Afghanistan (at no charge) as needed.

· Ensure contractor personnel are provided security during all phases of deployment and sustainment.

· FSRs shall not venture outside the wire without Military security.

· Guard Tower coverage (only) at FOB Entry Control Points, and/or riding in exposed vehicles during convoys is not permitted.

· If FSRs need to maintain a system and Military Personnel do not provide the appropriate security, FSRs shall NOT proceed outside the wire.

· Secure storage areas for consumables, spare parts, and servicing in USMC specific areas of operation.

Based on current experience in Afghanistan, there will be sufficient Command emphasis to ensure the USMC provides support to manage the project with particular attention to life support, administrative workspace, transportation, communications, and housing for the FSRs.