M6740023Q0014 -0001 amendment with Questions and Answers.pdf

M6740023Q0014

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to provide answ ers to questions submitted by the market. The Addendum to FAR 52.212-1, Addendum to FAR 52.212-2 and the Performance Work Statement have also been updated. This amendment w ill also extend the original due date for submission to Friday, 27 January 2023 at 10:00AM JST. All other Terms and Conditions remain the same.

POC: Mrs. Jennifer Vedsted

DSN: 645-3974

Email: jennifer.vedsted@usmc.mil

1. CONTRACT ID CODE PAGE OF PAGES

S 1 29

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 19-Jan-2023

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X M6740023Q0014

X 9B. DATED (SEE ITEM 11)

06-Jan-2023

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

19-Jan-2023

CODE

MCIPAC REGIONAL CONTRACTING OFFICE

MCB CAMP S.D. BUTLER

OKINAWA 904-0100

M67400 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

QUESTIONS AND ANSWERS

Q# Page Section Para Question/Answer 1 1-4 General Question: Can companies from outside of Japan apply for this requirement?

Answer: Yes, as long as they can comply with Addendum to FAR 52.212-1 Instructions to offerors in the solicitation.

2 4 General Question: Is there a pre-proposal conference and if so, is it mandatory?

Answer: No. A pre-proposal conference is not scheduled. A single IDIQ will be awarded based on the quote submitted by the offeror in compliance with addendums to 52.212-1 and 52.212-2.

3 N/A General Question: Can the Government confirm if this is an entirely new effort of is there an incumbent currently providing these services? If so, please provide the incumbent contract details.

Answer: Current contract is M6740019P0079 which was awarded to

CACI.

4 N/A General Question: If there is an agency who you have worked with for the last year, how satisfied were you with their results?

Answer: The Government was satisfied with the incumbent contractor’s performance.

5 5-6 General Question: How many vendors will be awarded?

Answer: The Government intends to establish a single award IDIQ Contract. This amendment has included this language in addendum to 52.212-2 evaluation criteria.

6 23-30 CLINs

General Question: What will be the contract value for this opportunity? What is the expected budget for this project?

Answer: The Government cannot provide an estimate for this requirement, however all prices shall be inclusive, the government intends to award an IDIQ with firm fixed priced task orders as needed for CLINs 0001 Web developer services, 0002 Content Management support services and 0003 Travel to support three (3) subordinate units

7 3 General Question: How many FTEs are required for this opportunity?

Answer: This requirement is defined with performance-based metrics and thus the Government cannot define Full Time Equivalents (FTEs).

The contractor will propose their approach in the staffing plan to meet the tasks as part of their offer submission including number of personnel offered.

8 N/A General Question: Will the Government consider extending the proposal response due date to give offerors more time to provide a technical response?

Answer: This amendment (U0001) will extend the solicitation due date. Submissions are due Friday, 27 January 2023 at 10:00am Japan Standard Time (JST).

9 2-4 of 54 Addendum to FAR 52.212-1

(b) Question: What are the requirements to apply for this Bid and do I fill in the attachments to apply?

Answer: Addendum to FAR 52.212-1 Paragraph (b) provides instructions on the submission of quotes.

10 2 of 54 Addendum

52.212-1

(b) Question: In reference to Page 2, Section (b), this indicates this effort is an IDIQ. Will the Government confirm that it is a single Task Order?

Answer: The Government intends to establish a single award IDIQ contract with multiple subsequent Task Orders to support three (3) subordinate units.

11 2 of 54 Addendum

52.212-1

(b) Question: In reference to Page 2, Section (b), it reads quotes must be submitted as indicated in separate volumes numbered one through five.

Will the government please confirm there are three (3) volumes required?

Answer: There are 3 volumes required and one (1) redacted copy of the technical approach (for evaluation purposes): (I) Technical Approach, I* Redacted copy (all company information removed) of

Technical Approach (II) Pricing and (III) Past Performance. The table under Addendum 52.212-1 has been updated to reflect this.

12 3 of 54 Addendum

52.212-1

(b)(1) (c)

Question: Can the subcontractor have the Microsoft certification?

Answer: Addendum to FAR 52.212-1 and the Performance Work Statement has been updated to reflect this change. Certifications are desirable and per the Addendum to FAR 52.212-2, offerors will be evaluated more favorably based on the provided certifications.

13 4 of 54 Addendum

52.212-1

(b)(2) Question: In reference to Page 4, Section (b) Volume II – Pricing, says we are to bid 3 years of support. Will the government please confirm a total of 5 years of support?

Answer: Yes. For Volume (II) Pricing, provide pricing for the duration of the contract for a total of 5 years. Addendum to 52.212-1 has been corrected to reflect the five (5) years of pricing requested.

14 4 of 54 Addendum

52.212-1

(b)(2) Question: In reference to (2) Volume II - Pricing, there's no mention of housing/LQA or DoDEA allowances or CLIN setup for that. Can the government please clarify 'how' Offeror's are to build in those costs?

Answer: Contractor expenses related to its employees’ personal housing, schooling, and medical expenses are within the sole discretion of the contractor and its employees. All costs will need to be built into the monthly CLIN price for CLINs 0001 and 0002. A Not-to exceed amount will be provided for CLIN0003 Travel. The Government intends to award an IDIQ with FFP task orders.

15 4 of 54 Addendum

52.212-1

(b)(2) Question: In reference to (2) Volume II – Pricing, can the government please clarify if the contractor can bill the travel CLIN for travel to/from Japan for employee hires and repatriation?

Answer: No, The CLIN for travel is to cover required travel in accordance with para. 1.4. of the PWS. The travel CLIN will not cover travel to/from Japan for contractor employees hires or repatriation.

Any other direct costs will need to be built into the monthly CLIN price as the Government intends to award a FFP contract.

16 4 of 54 Addendum

52.212-1

(b)(3) Question: In reference to (3) Volume III - Past Performance, "The Contractor will provide Attachment II, Past Performance Questionnaire, to all past performance references to complete and return via email to the point of contact" Will the government accept CPARS in lieu of PPQs?

Answer: Yes, CPARS will be part of the evaluation, but the offeror may also submit CPARS evaluations in lieu of the PPQ. Per Addendum to FAR 52.212-2 (b)(2) the Offeror will be evaluated on the past performance information from the questionnaire and through FAPIS/CPARS.

17 4 of 54 Addendum

52.212-1

(c) Question: Can responses be submitted via email?

Answer: Per the Instructions to Offerors, quotes shall be submitted directly via email to Mrs. Jennifer Vedsted at jennifer.vedsted@usmc.mil.

18 5-6 of 54 Addendum

52.212-2

(b) Question: Will the award be based on the lowest cost bidder?

Answer: No. Addendum to FAR 52.212-2 EVALUATION states “The Government will award to the responsible offeror whose quote, conforming to the solicitation will be most advantageous to the Government, price and other factors considered. In determining the most advantageous quote, Technical and Past Performance when combined are more important that Price.

19 18 2.1.2 Question: Will the government accept ISO 9001 certification at the time of the contract start date to meet the requirement of being registered as an International Organization for Standardization in the Production Environment?

Answer: ISO 9001 is not a requirement. Addendum to FAR 52.212-1 and the Performance Work Statement has been updated to reflect this change. Certifications are desirable and per the Addendum to FAR 52.212-2, offerors will be evaluated more favorably based on the provided certifications.

20 18 2.2 1-3 Question: Can the government please confirm if both a web developer and a content manager are required at each of the three headquarters? If not, what is the expected contractor presence at each of the headquarters?

Answer: Contractor personnel providing the web development service and content management services must be on-site at USMC facilities aboard USMC installations in Okinawa, Japan to have access classified systems in accordance with para 1.5 of the PWS.

21 18 2.2 1-3 Question: Can the government confirm that only two contractor full time equivalent personnel will be required to staff the awarded contract? If not, can the government provide the expected level of staffing required to meet contract and workload needs?

Answer: The contractor is responsible for providing the staffing plan that the contractor believes with correct personnel to accomplished mailto:jennifer.vedsted@usmc.mil tasks required in the PWS. Historically, web development support and content management support have been fulfilled by two (2) Full Time Equivalent (FTEs) to support each subordinate unit.

22 18 2.2 1-3 Question: Is there any requirement for the vendor to be on site? Do we need to come over there for meetings?

Answer: Per PWS Section 2.2, The Contractor shall accomplish tasks by providing an adequate amount of on-site, qualified personnel possessing the appropriate expertise, education, training, security clearance, and experience/skills IAW the PWS. Additionally, Contractor personnel must be physically present at the assigned work location in order to attend meetings and meet with individual staff sections. Additionally, being present at the Headquarters will allow the Contractor personnel to become familiar with the battle rhythm, culture, and specific requirements of individual staff sections.

23 18 2.2 1-3 Question: Will the government consider allowing awardee to partially staff contractor personnel with remote workers to ensure best access to qualified personnel?

Answer: See question #20. Contractors are required to be onsite due to work on classified systems, time zone complications, and responsiveness.

24 18 2.2 1-3 Question: Can we perform the tasks (related to RFP) outside of Japan?

(Example: USA, India, or Canada)

Answer: See question #20. The company shall ensure that, personnel providing web development and content management support are onsite due to acces to classified systems, time zone complications, and responsiveness.

25 18 2.2 1-3 Question: Does the government require an overall program manager?

And if so, does that person need to be physically located at one of the headquarters?

Answer: A program manager would be best practice to create unity of effort amongst the MSCs, however, the contractor needs to keep in mind this is an IDIQ contract that is Task Order driven.

26 19-21 of

3 Question: Are there workflows?

Answer: The environment will utilize Power Flow and/or Power Automate.

27 19-21 of

3 Question: Are there custom solutions?

Answer: There are some custom solutions that were written using custom code.

28 19-21 of

3 Question: How many servers are there in the environment?

Answer: The unclassified environment resides in a cloud and is managed by Microsoft (M365).

29 19-21 of

3 Question: Is there a PROD or DEV environment?

Answer: In the unclassified environment, the Government is utilizing the cloud. MS Power Platform is used to development in an online development environment. A standalone development environment may be coming in the future. The Government does leverage versioning to manage production.

In the classified environment, the development is limited until it is migrated to Microsoft 365.

30 19-21 of

3 Question: How large is the environment?

Answer: The contractor should expect the environment to be different at each of the MSCs. The expected effort would be to manage between 30-50 sites connected with 5TB of user data or less per MSC.

31 19-21 of

3 Question: Would the business require monthly reports on the environment?

Answer: If required, monthly status reports will be requested at the Task Order level based on MSC requirements.

32 19 3.1 Question: How many applications does the Government expect to migrate off the legacy systems?

Answer: The unclassified environment has been migrated to the cloud and critical applications have been under development. The classified environment is expected to migrate to M365 in the near future. The Government expects a small data footprint and about 2-3 legacy applications needing re-development in the new environment (SharePoint Online).

33 19 3.1 Question: How many legacy SharePoint sites does the Government expect to migrate into SharePoint Online?

Answer: See question #32.

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 20-Jan-2023 10:00 AM to 27-Jan-2023 10:00 AM.

The following have been modified:

ADDENDUM TO 52.212-2:

52.212-2— ADDENDUM TO 52.212-2 EVALUATION – COMMERCIAL ITEMS (NOV

2021)

(a) This is a commercial item requirement using Simplified Acquisition Procedures under FAR part 12 and 13.5, respectively. Evaluation will be conducted using simplified procedures in accordance with FAR 13.106.

(b) The Government intends to make a single award IDIQ, to a responsible, resoponsive offeror whose quote, conforming to the solicitation will be most advantageous to the Government, price and other factors considered. In determining the most advantageous quote, Technical and Past Performance when combined are more important that Price.

1) Technical Capability-

a. The Technical evaluation will be based upon the offerors submissions described in the “Technical Capability” section of FAR 52.212-1 ADDENDUM TO INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS (NOV 2021). Offerors will be evaluated on the suitability of their written plan, and ability to convey a clear and comprehensive approach to meeting the requirement as described in the PWS Section 3.1 and 3.2.

In accordance with the Instructions to Offerors, Technical Approach Section (b), offerors will be evaluated on their staffing approach with a recruitment and transition plan to minimize gaps in service.

In accordance with the Instructions to Offerors, Technical Approach Section (c), and PWS Section 2.1.2, offerors will be more favorably evaluated on the relevant certifications that are provided.

In accordance with the Instructions to Offerors, Technical Approach Section (d) and the PWS Section 3.1, offerors will be evaluated on their written narrative describing experience and examples of web development.

In accordance with the Instructions to Offerors, Technical Approach Section (e) and the PWS Section 3.1.6, offerors will be evaluated on their written narrative describing experience and examples utilizing the Power Platform.

In accordance with the Instructions to Offerors, Technical Approach Section (f) and the PWS Section 3.1.12, offerors will be evaluated on the examples demonstrating their ability to leverage the Microsoft Power BI platform to improve data visualization.

In accordance with the Instructions to Offerors, Technical Approach Section (g) and the PWS Section 3.2, offerors will be evaluated more favorably on their described experience based on the amount of content, sensitivity, safety, security and privacy.

Evaluations will be rated using the combined technical/risk rating method as described in the DFARS PGI Subpart 215.3- Source Selection.

2) Past Performance

a. For purposes of evaluation and determination of responsibility, and in accordance with FAR 13.106-2(b)(3), this assessment will primarily be conducted through the past information and questionnaire submitted in accordance with the Instructions to Offerors, Past Performance Section (a) and (b) on the attachments. Additionally, Federal Awardee Performance and Integrity Information System (FAPIIS) / Contractor Performance Assessment Reporting System (CPARS) may be included with other authorized methods described. Past performance, for purposes of this evaluation, will be assessed using the Performance Confidence Assessment Rating Method and rated as described in DFAS PGI SubPart 215.3 Source Selection at the discretion of the contracting officer based on the totality of information available. A past performance determination of “No Confidence” will exclude the offer from consideration for award.

3) Price:

a. Competition is anticipated for this requirement and price evaluation will be conducted primarily using price competition as defined in FAR 13.5, FAR 15.403-1(c)(1)(i) and FAR 15.403-3 (two or more competitive quotations). Price analysis may be further substantiated using market research results. In case where price competition is not evident, and/or only one quote is received, we will conduct price analysis in accordance with FAR 13.106-3(2) and prescribed DFARS techniques at 215.371-1 through 215.371.3.

b. Options. All vendors are to submit their yearly pricing in accordance with the CLIN structure and to include their total pricing for all years of services being offered. The Government will evaluate quotes for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s). If applicable, the Government will evaluate the Option to Extend Services under FAR Clause 52.217-8 by adding one-half of the offeror’s final option period price to the offeror’s total price.

(c) A written notice of award or acceptance of a quote, or otherwise furnished to the successful offeror within the time for acceptance specified in the quote, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), unless a written notice of withdrawal is received before award.

ADDENDUM TO FAR 52.212-1:

52.212-1— ADDENDUM TO INSTRUCTIONS TO OFFERORS- COMMERCIAL ITEMS

(MAR 2020)

The provision at 52.212-1, incorporated by reference, applies with the following changes/additions:

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued.

(a) North American Industry Classification System (NAICS) code 541519.

Non-U.S. business concerns of any size are not qualifying entities.

(b) Submission of Quotes.

The Marine Corps Installations Pacific Regional Contracting Office (MCIPAC RCO) intends to solicit and award an Indefinite Delivery Contract vehiclefor this requirement with a Not to Exceed CLIN for travel. This notice constitutes the only solicitation. The government reserves the right to make one, multiple or no award resulting from this solicitation.

Quotes must be submitted as indicated in separate volumes numbered one through five in accordance with the following:

Offerors shall prepare and submit their quotes as set forth in Table 1. The titles and contents of the sections are defined in Table 1 of this document, all of which shall be within the required page limits (including all attachments, figures, etc.) specified in the table. An electronic copy of all documents (technical and price) shall be submitted. Quotes should be prepared using “Arial” or “Times New Roman” 11-point font style on 8½ x 11 inch or Japanese A4 size. Tables and illustrations may use a reduced font style, not less than 9 points. Margins shall be one (1) inch on all sides. All material submitted may be single-spaced. Offerors should ensure that each page provides identification of the submitting Offeror in the header or footer.

Volume Title Maximum number of Pages Document Format

I Technical Approach 20 MS Word or PDF I* Redacted Copy of Technical approach 20 MS Word or PDF

II Pricing MS Excel III Past Performance (See Attachment I)

Due to Government computer firewall security and file size limitations, please be advised that it is the prospective contractor’s responsibility to ensure the Contracting Office receives ALL required documents on time, including acknowledgement of receipt from the Government, and in strict accordance with FAR 52.212-1(f).

(1) Volume I – Technical Approach

(a) The Offeror shall describe their unique approach to the PWS requirements. At a minimum, the offer shall include a written plan with their methodology and details as to how the Offeror proposes to perform in accordance with the Performance Work Statement (PWS). The Technical proposal shall not include any pricing data. Each Offeror’s Technical Information shall clearly and concisely describe its response to the solicitation’s requirements. Offerors are cautioned against general, vague, or unsubstantiated statements which prevent or render difficult the Government’s evaluation of the proposal. Statements such as “we understand” “will comply” “standard procedures will be used” or “noted and understood” without supporting narrative to define compliance are generally insufficient responses. A proposal that merely re-states the objectives of the solicitation but fails to provide the required approach to meeting the solicitation’s objectives, is not acceptable. Moreover, the Government will generally not assume that an Offeror possesses a capability, understanding or commitment that is not specifically delineated and supported in its proposal. The Offeror shall prepare a technical offer with their best efforts to demonstrate their abilities to satisfy or exceed the Government’s technical requirements.

Redacted Copy: The Technical Approach shall be redacted for technical evaluation purposes. All company information, headers, contacts, phone numbers, addresses shall be remove from the redacted copy.

(b) Staffing Approach. As part of the Technical Approach, offeror shall submit a Staffing

Approach with a complete staffing plan. The Offeror will describe their plans to recruit and screen qualified personnel under each category in order to satisfy the Government’s performance requirement. The Staffing Approach must also detail a transition plan into the service and how they plan to handle gaps in the positions.

(c) In accordance with Section 2.1.2, provide proof of registration, if applicable, s and any other relevant certifications (Examples: Microsoft Gold Certified Partner, MS300/MS600, Power Platform Associate certificates).

(d) In accordance with Section 3.1 of the PWS, provide a written narrative that describes specific examples of web development that were completed at what scale and level.

(e) In accordance with Section 3.1.6 of the PWS, provide a written narrative that describes experience and specific examples of utilizing Power Platform.

(f) In accordance with Section 3.1.12 of the PWS, provide graphic examples utilize Microsoft Power BI platform to improve the visualization of data.

(g) In accordance with Section 3.2 of the PWS, provide a written narrative that describes experience managing content to include the amount of content, sensitivity, safety, security and privacy.

(2) Volume II – Price

(a) The Offeror shall submit a pricing worksheet in accordance with Government described pricing terms and conditions. The prices in the quote shall be valid for a period of 30 calendar days from the date specified for receipt of offerors, unless another time period is specified in an amendment to the solicitation.

(b) Pricing information shall be submitted for the duration of the contract, total of 5 years. The offeror shall submit pricing for the base and the option years accordingly.

The prices provide shall be all inclusive and final, with the exception of the travel Contract Line Item (CLIN).

(3) Volume III - Past Performance

(a) The Offeror shall provide three (3 past performance references, to include identification of recent (within the past 3 years) and relevant (for the same or similar type of services for PSC DA01) contracts for the same or similar items and other references (including contract numbers and points of contact). See Attachment I, Past Performance Information List.

The Contractor will provide Attachment II, Past Performance Questionnaire, to all past performance references to complete and return via email to the point of contact below, Mrs.

Jennifer Vedsted, to be received no later than the closing date of this solicitation.

(c) Period for acceptance of quotes. Quotes shall be submitted directly via email to Mrs. Jennifer Vedsted at jennifer.vedsted@usmc.mil, no later than 27 January, 2023 10:00am Japan Standard Time (JST). Offeror(s) shall comply with the detailed instructions for the format and content of the quotes contained herein; quotes that do no comply may be considered unacceptable and may render the quote ineligible for award.

(d) Correspondence. All and any communications/questions pertaining to this solicitation must be submitted to the Point of Contact below, no later than 13 January, 2023 by 10:00am Japan Standard Time (JST). If an offeror believes that the requirements in these instructions contain an error, omission, or are otherwise unsound, the offeror shall immediately notify the Contract Specialist in writing with supporting rationale.

Point of Contact:

Marine Corps Regional Contracting Office (RCO) Attn: Mrs. Jennifer Vedsted Marine Corps Installations Pacific PSC 557 Box 2000 (Camp Butler)

FPO AP 96379-2000

Phone: 81-98-970-3974(from U.S.) / 098-970-3974 (Local) E-mail: jennifer.vedsted@usmc.mil

(End of provision)

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

Microsoft 365 Technical Support Services Okinawa, Japan mailto:jennifer.vedsted@usmc.mil

Contents 1 General Information

1.1 Objective

1.2 Background

1.3 Place of Performance

1.4 Travel

1.5 Telecommuting and Telework

1.6 Use of Personal Equipment

1.7 Privacy Act 7

1.8 Protection of Information

1.9 Operations Security

1.10 Work Schedule

1.11 Core Hours

1.12 Flex Scheduling Support ............................................................. Error! Bookmark not defined.

1.13 Installation Closures

1.14 Long-Term Absences

1.15 Holidays

1.16 Mission Related Events

1.17 Non-Personal Services

1.18 Inherently Governmental Functions

1.19 Experience and Independent Performance

1.20 Working Environment and Physical Demands

1.21 Non-Disclosure Agreements

1.22 Technical Data

1.23 Reporting Requirements

1.24 Traffic Laws

1.25 Weapons, Firearms and Ammunition

1.26 Pass and Identification Items

1.27 Personnel Access / Credentialing

1.27.1. Common Access Cards (CAC).

1.27.2 Base Passes and/or Defense Biometrics Identification System (DBIDS) cards

1.27.3 Return and/or Disposal of Access Credentials.

1.27.4 Status of Forces Agreement

1.28 Controlled/Restricted Areas 14

1.29 Key Control

1.30 Lock Combinations

1.31 Theater/Country Clearances

1.32 Base Facilities and Support

1.33 Protection from Loss

1.34 Safety and Health Requirements

1.35 Contractor Employee Safety and Health

1.36 Mishap Notification

2 Requirements

2.1 Basic Requirements

2.2 Personnel Requirements

3 Scope of Work

3.1 Development Services

3.2 Content Management Services

4 Performance Requirement Summary

4.1 Quality Assurance …………………………………………………………………...…21

4.2 Quality Control ………………………………………………………………………...21

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SECTION I

Description of Services

1 General Information The purpose of this PWS is to describe Contractor work requirements for supporting the Information Management Offices (IMO) of the three Major Subordinate Commands (MSCs) under the III Marine Expeditionary Force (MEF) located in Okinawa, Japan. The contracted services will directly support the IMO’s at 1st Marine Air Wing (1st MAW), 3rd Marine Division (3d MarDiv) and 3rd Marine Logistics Group (3d MLG).

1.1 Objective

The MSC’s require technical support services at the headquarters level to enable information management operations. Specifically, they require technical expertise to provide development and content management services in the Microsoft 365 (M365) environment. The United States Marine Corps (USMC) currently has no Military Occupational Specialty (MOS) school to produce Marines trained in M365 development and content management.

Therefore, the Marine Corps units lack organic capabilities to provide M365 development and content management services. To accomplish the mission, MSCs requires technical expertise to develop applications and capabilities through the implementation of M365 services and applications such as Teams, SharePoint Online, Power Apps, Power Automate, and Power Business Intelligence. Additionally, MSC IMOs require expertise in content management to ensure the quality and security of data and to ensure content is maintained and managed in accordance with the current policies and regulations as well as security and industry standards.

1.2 Background

Commanding General’s (CG) decision-making cycle depends on the rapid delivery of relevant and accurate information. Information management includes all activities involved in identifying, collecting, filtering, fusing, processing, focusing, dissemination, and usage of information. Information management operations focus on the integration of people, processes, and technology, to facilitate the exchange of operationally relevant information and expertise to enhance the CG’s situational awareness, accelerate their decision-making process, and increase the overall organizational performance. Therefore, these services represent a critical capability in the CG’s decision-making cycle.

The M365 environment is used to implement applications and deliver services to share information and enable collaboration between and within units. This effort requires the management of information across four separate networks:

1) Non-Secure Internet Protocol Router Network (NIPRNet)

2) Secret Internet Protocol Router Network (SIPRNet)

3) Combined Enterprise Regional Information Exchange System Japan (CENTRIXS-J)

4) Combined Enterprise Regional Information Exchange System Korea (CENTRIXS-K)

In addition to these four networks, IMOs also maintain a network consisting of the publicly accessible “Marines.mil” internet websites hosted on the American Forces Public Information Management System (AFPIMS), which is a DotNetNuke-based content management and web development system.

In summary, the CG’s of the MSCs and the staff increasingly depend on modern information technology infrastructure to produce, store, exchange and collaborate on data to increase their shared situational awareness. This organizational shift, coupled with the Marine Corps' migration to the cloud environment and the associated cyber-security requirements, has resulted in an increased need for highly technical expertise. The manning constraints of the Marine Corps in an OCONUS location, limit technical training available to IMO Marines, and the lack of information management MOS designation leave IMOs with an inherently inadequate level of expertise. Therefore, a large capability gap drives the requirement for contracted support services to address the need for development and content management expertise.

1.3 Place of Performance

Most of the work performed under this PWS will be conducted at the Headquarters for the MSCs.

1st MAW Headquarters Building aboard Camp Foster in Okinawa, Japan.

3d MarDiv Headquarters Building aboard Camp Courtney in Okinawa, Japan.

3d MLG Headquarters Building aboard Camp Kinser in Okinawa, Japan.

1.4 Travel

Travel will be required in support of this contract. All travel by Contractor employees must be pre-authorized in writing by the Contracting Officer (CO) and/or Contracting Officer’s Representative (COR) prior to travel being performed. Contractor travel required in support of this contract shall be accomplished only at the specific request and approval of the Government.

Profit is unallowable on travel-related costs. Allowable travel costs reimbursable are limited to direct travel costs, including transportation, lodging, and per diem, as defined and limited in the Federal Travel Regulation (FTR). For the FTR, refer to the website: https://www.gsa.gov/policy‐regulations/regulations/federal‐travel‐regulation‐ftr

Contracted personnel may be required to be transported via military aircraft/vehicles, and/or billet/lodge in government-provided facilities at the government’s discretion. For travel or lodging by military methods, the command shall provide lodging comparable to that available to senior battle staff of field grade Officers.

Arrangements for military transportation, lodging and per diem shall be the responsibility of the supporting unit and coordinated with the Contractor.

All contractor personnel shall be eligible, capable, and willing to perform at temporary places of performance using the most efficient and convenient modes of transportation available in support of the mission objectives. Travel costs shall be billed per the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs.

Contractor travel costs shall not exceed the daily maximum per diem rates in effect at the time of travel as set forth in the Joint Travel Regulations, FTR, or the SRs, barring special or unusual circumstances meriting travel costs higher than those amounts and with prior approval by the KO/COR. The Contractor may be required to travel using commercial air, Government air, and other conventional modes of transportation to USINDOPACOM locations in support of this contract.

The Contractor shall travel unaccompanied and unsupervised. All travel (including plans, agenda, itinerary, and dates) require prior approval by the CO and/or COR. Travel requests shall be submitted no later than ten business days prior to travel. In no case will the total travel cost for each task exceed the travel dollars currently obligated under this contract. The Contractor shall notify the COR of the costs of air travel, and receive prior written approval when the use of other-than-least-costly travel is required to complete a Government-directed task.

The Government will provide the Contractor with reasonable advance notice for all travel requirements whenever possible. In addition, the Government will advise the Contractor of travel requirements and accommodations such as lodging, meals, transportation, security, and related support requirements. The Contractor’s personnel will coordinate all travel arrangements with the COR to facilitate and enable team integrity, consolidated country clearances, multiple duty locations, and uniform operations, information, and anti-terrorism security precautions/measures. The Contractor personnel may be required to have identical travel arrangements as the accompanying Government personnel; the Contractor will be notified in advance.

With advanced approval from the COR, the Contractor personnel may be required to change their travel arrangements and destinations enroute to other temporary places of performance to meet urgent, special, or compelling requirements.

The Contractor personnel shall accomplish all work performed during travel status under the same living and working conditions as their Government counterparts who are also traveling in support of the subject mission requirement(s).

The Contractor’s personnel shall be required to adhere to the same work schedule and work hours (to include work accomplished during the weekend, while enroute on travel status, or outside of normal duty hours).

The Contractor shall be responsible for the timely and complete submittal of the necessary information and forms directly to the appropriate Government Agency for the required passports, visas, licenses, and permits. The Contractor shall be responsible for the sponsorship of its employees and shall process said permits directly through the appropriate Government Agency. The Contractor shall ensure that their personnel meet the health and immunization requirements for overseas travel.

Compliance with DoD Foreign Clearance Guide (FCG). Personnel performing under this contract that may be required to travel to other countries during a performance shall comply with all FCG prescriptions for each country to visit. Access to the FCG can be found here: https://www.fcg.pentagon.mil/fcg.cfm . Contractors unable to access the site or otherwise requiring assistance shall contact the contracting officer or appointed Contracting Officer Representative (COR) for assistance.

Contractor personnel traveling within the U.S. Indo-Pacific Command (USINDOPACOM) Area of Responsibility (AOR) are subject to, and shall comply with, any USINDOPACOM directives related to travel within the USINDOPACOM AOR. Additionally, Contractor personnel traveling in support of exercises or other directed events shall comply with applicable travel instructions for the designated area or event as issued by General Order, Planning Conference Memorandum, Exercise Directive, Initiating Directive, or other similar correspondence.

Personnel with security clearance are subject to additional requirements and shall consult with the supported command G-2 when contemplating and/or completing foreign travel.

Travel in and around Marine Corps bases on Okinawa associated with this contract will not be reimbursed by the Government.

1.5 Telecommuting and Telework

Telecommuting/telework is defined as authorization for an employee that generally works at the Government location, to work at an alternate location (e.g., at the employee’s home or Contractor location) either long-term or temporarily. Long-term is defined as six or more months in duration.

Contract personnel are expected to perform their work on-site at the aforementioned locations. The Contractor shall provide a written request with appropriate rationale for COR approval prior to any telecommuting/telework.

Telecommuting/telework requests shall be…