Final_M6740023Q0014.pdf

Combined Synopsis

M6740023Q0014 M365 Web Development and Content Management Support Services

This is a combined synopsis/solicitation for commercial items prepared in accordance with (IAW) the Format in FAR Subpart 12.6 and FAR Part 13.5, as supplemented with additional information included in this notice. This announcement constitutes that only solicitation; quotes are being requested and a written Solicitation will not be issued.

The Request for Quotation (RFQ) number M67400-23-Q-0014 M365 Web Development and Content Management Support Services shall be used to reference any written quote provided under this RFQ.

The following solicitation document, incorporated provisions, and clauses are in effect through Federal Acquisition Circular FAC 2022-08; Effective 28 October 2022.

There is no set-aside for this acquistition. The North American Industry Classification System (NAICS) code 541519: Other Computer Related Services (PSC) is DA01.

Section SF 1449 - CONTINUATION SHEET

ADDENDUM TO FAR 52.212-1:

52.212-1— ADDENDUM TO INSTRUCTIONS TO OFFERORS- COMMERCIAL ITEMS

(MAR 2020)

The provision at 52.212-1, incorporated by reference, applies with the following changes/additions:

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued.

(a) North American Industry Classification System (NAICS) code 541519.

Non-U.S. business concerns of any size are not qualifying entities.

(b) Submission of Quotes.

The Marine Corps Installations Pacific Regional Contracting Office (MCIPAC RCO) intends to solicit and award an Indefinite Delivery Contract vehiclefor this requirement with a Not to Exceed CLIN for travel. This notice constitutes the only solicitation. The government reserves the right to make one, multiple or no award resulting from this solicitation.

Quotes must be submitted as indicated in separate volumes numbered one through five in accordance with the following:

Offerors shall prepare and submit their quotes as set forth in Table 1. The titles and contents of the sections are defined in Table 1 of this document, all of which shall be within the required page limits (including all attachments, figures, etc.) specified in the table. An electronic copy of all documents (technical and price) shall be submitted. Quotes should be prepared using “Arial” or “Times New Roman” 11-point font style on 8½ x 11 inch or Japanese A4 size. Tables and illustrations may use a reduced font style, not less than 9 points. Margins shall be one (1) inch on all sides. All material submitted may be single-spaced. Offerors should ensure that each page provides identification of the submitting Offeror in the header or footer.

Volume Title Maximum number of Pages Document Format

I Technical Approach 20 MS Word or PDF II Pricing MS Excel III Past Performance (See Attachment I)

Due to Government computer firewall security and file size limitations, please be advised that it is the prospective contractor’s responsibility to ensure the Contracting Office receives ALL required documents on time, including acknowledgement of receipt from the Government, and in strict accordance with FAR 52.212-1(f).

(1) Volume I – Technical Approach

(a) The Offeror shall describe their unique approach to the PWS requirements. At a minimum, the offer shall include a written plan with their methodology and details as to how the Offeror proposes to perform in accordance with the Performance Work Statement (PWS). The Technical proposal shall not include any pricing data. Each Offeror’s Technical Information shall clearly and concisely describe its response to the solicitation’s requirements. Offerors are cautioned against general, vague, or unsubstantiated statements which prevent or render difficult the Government’s evaluation of the proposal. Statements such as “we understand” “will comply” “standard procedures will be used” or “noted and understood” without supporting narrative to define compliance are generally insufficient responses. A proposal that merely re-states the objectives of the solicitation but fails to provide the required approach to meeting the solicitation’s objectives, is not acceptable. Moreover, the Government will generally not assume that an Offeror possesses a capability, understanding or commitment that is not specifically delineated and supported in its proposal. The Offeror shall prepare a technical offer with their best efforts to demonstrate their abilities to satisfy or exceed the Government’s technical requirements. The Technical Approach shall be redacted and be free from typographical and grammatical errors and contain accurate information.

(b) Staffing Approach. As part of the Technical Approach, offeror shall submit a Staffing

Approach with a complete staffing plan. The Offeror will describe their plans to recruit and screen qualified personnel under each category in order to satisfy the Government’s performance requirement. The Staffing Approach must also detail a transition plan into the service and how they plan to handle gaps in the positions.

(c) In accordance with Section 2.1.2, provide proof of certification as an International

Organization for Standardization in the Production Environment and any other relevant certifications (Examples: Microsoft Gold Certified Partner, MS300/MS600, Power Platform Associate certificates).

(d) In accordance with Section 3.1 of the PWS, provide a written narrative that describes specific examples of web development that were completed at what scale and level.

(e) In accordance with Section 3.1.6 of the PWS, provide a written narrative that describes experience and specific examples of utilizing Power Platform.

(f) In accordance with Section 3.1.12 of the PWS, provide graphic examples utilize

Microsoft Power BI platform to improve the visualization of data.

(g) In accordance with Section 3.2 of the PWS, provide a written narrative that describes experience managing content to include the amount of content, sensitivity, safety, security and privacy.

(2) Volume II – Price

(a) The Offeror shall submit a pricing worksheet in accordance with Government described pricing terms and conditions. The prices in the quote shall be valid for a period of 30 calendar days from the date specified for receipt of offerors, unless another time period is specified in an amendment to the solicitation.

(b) Pricing information shall be submitted for the duration of the contract, total of 3 years. The offeror shall submit pricing for the base and the option years accordingly.

The prices provide shall be all inclusive and final, with the exception of the travel Contract Line Item (CLIN).

(3) Volume III - Past Performance

(a) The Offeror shall provide three (3 past performance references, to include identification of recent (within the past 3 years) and relevant (for the same or similar type of services for PSC DA01) contracts for the same or similar items and other references (including contract numbers and points of contact). See Attachment I, Past Performance Information List.

The Contractor will provide Attachment II, Past Performance Questionnaire, to all past performance references to complete and return via email to the point of contact below, Mrs.

Jennifer Vedsted, to be received no later than the closing date of this solicitation.

(c) Period for acceptance of quotes. Quotes shall be submitted directly via email to Mrs. Jennifer Vedsted at jennifer.vedsted@usmc.mil, no later than 20 January, 2023 10:00am Japan Standard Time (JST). Offeror(s) shall comply with the detailed instructions for the format and content of the quotes contained herein; quotes that do no comply may be considered unacceptable and may render the quote ineligible for award.

(d) Correspondence. All and any communications/questions pertaining to this solicitation must be submitted to the Point of Contact below, no later than 13 January, 2023 by 10:00am Japan Standard Time (JST). If an offeror believes that the requirements in these instructions contain an error, omission, or are otherwise unsound, the offeror shall immediately notify the Contract Specialist in writing with supporting rationale.

Point of Contact:

Marine Corps Regional Contracting Office (RCO) Attn: Mrs. Jennifer Vedsted

Marine Corps Installations Pacific PSC 557 Box 2000 (Camp Butler)

FPO AP 96379-2000

Phone: 81-98-970-3974(from U.S.) / 098-970-3974 (Local) E-mail: jennifer.vedsted@usmc.mil

(End of provision)

ADDENDUM TO 52.212-2:

52.212-2— ADDENDUM TO 52.212-2 EVALUATION – COMMERCIAL ITEMS (NOV

2021)

(a) This is a commercial item requirement using Simplified Acquisition Procedures under FAR part 12 and 13.5, respectively. Evaluation will be conducted using simplified procedures in accordance with FAR 13.106.

(b) The Government will award to the responsible offeror whose quote, conforming to the solicitation will be most advantageous to the Government, price and other factors considered. In determining the most advantageous quote, Technical and Past Performance when combined are more important that Price.

1) Technical Capability-

a. The Technical evaluation will be based upon the offerors submissions described in the “Technical Capability” section of FAR 52.212-1 ADDENDUM TO INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS (NOV 2021). Offerors will be evaluated on the suitability of their written plan, and ability to convey a clear and comprehensive approach to meeting the requirement as described in the PWS Section 3.1 and 3.2.

In accordance with the Instructions to Offerors, Technical Approach Section (b), offerors will be evaluated on their staffing approach with a recruitment and transition plan to minimize gaps in service.

In accordance with the Instructions to Offerors, Technical Approach Section (c), and PWS Section 2.1.2, offerors will be more favorably evaluated on the relevant certifications that are provided for the M365 environment.

In accordance with the Instructions to Offerors, Technical Approach Section (d) and the PWS Section 3.1, offerors will be evaluated on their written narrative describing experience and examples of web development.

In accordance with the Instructions to Offerors, Technical Approach Section (e) and the PWS Section 3.1.6, offerors will be evaluated on their written narrative describing experience and examples utilizing the Power Platform.

In accordance with the Instructions to Offerors, Technical Approach Section (f) and the PWS Section 3.1.12, offerors will be evaluated on the examples demonstrating their ability to leverage the Microsoft Power BI platform to improve data visualization.

In accordance with the Instructions to Offerors, Technical Approach Section (g) and the PWS Section 3.2, offerors will be evaluated more favorably on their described experience based on the amount of content, sensitivity, safety, security and privacy.

Evaluations will be rated using the combined technical/risk rating method as described in the DFARS PGI Subpart 215.3- Source Selection.

2) Past Performance

a. For purposes of evaluation and determination of responsibility, and in accordance with FAR 13.106-2(b)(3), this assessment will primarily be conducted through the past information and questionnaire submitted in accordance with the Instructions to Offerors, Past Performance Section (a) and (b) on the attachments. Additionally, Federal Awardee Performance and Integrity Information System (FAPIIS) / Contractor Performance Assessment Reporting System (CPARS) may be included with other authorized methods described. Past performance, for purposes of this evaluation, will be assessed using the Performance Confidence Assessment Rating Method and rated as described in DFAS PGI SubPart 215.3 Source Selection at the discretion of the contracting officer based on the totality of information available. A past performance determination of “No Confidence” will exclude the offer from consideration for award.

3) Price:

a. Competition is anticipated for this requirement and price evaluation will be conducted primarily using price competition as defined in FAR 13.5, FAR 15.403-1(c)(1)(i) and FAR 15.403-3 (two or more competitive quotations). Price analysis may be further substantiated using market research results. In case where price competition is not evident, and/or only one quote is received, we will conduct price analysis in accordance with FAR 13.106-3(2) and prescribed DFARS techniques at 215.371-1 through 215.371.3.

b. Options. All vendors are to submit their yearly pricing in accordance with the CLIN structure and to include their total pricing for all years of services being offered. The Government will evaluate quotes for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s). If applicable, the Government will evaluate the Option to Extend Services under FAR Clause 52.217-8 by adding one-half of the offeror’s final option period price to the offeror’s total price.

(c) A written notice of award or acceptance of a quote, or otherwise furnished to the successful offeror within the time for acceptance specified in the quote, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), unless a written notice of withdrawal is received before award.

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

Microsoft 365 Technical Support Services Okinawa, Japan

Contents 1 General Information

1.1 Objective

1.2 Background

1.3 Place of Performance

1.4 Travel

1.5 Telecommuting and Telework

1.6 Use of Personal Equipment

1.7 Privacy Act 7

1.8 Protection of Information

1.9 Operations Security

1.10 Work Schedule

1.11 Core Hours

1.12 Flex Scheduling Support ............................................................. Error! Bookmark not defined.

1.13 Installation Closures

1.14 Long-Term Absences

1.15 Holidays

1.16 Mission Related Events

1.17 Non-Personal Services

1.18 Inherently Governmental Functions

1.19 Experience and Independent Performance

1.20 Working Environment and Physical Demands

1.21 Non-Disclosure Agreements

1.22 Technical Data

1.23 Reporting Requirements

1.24 Traffic Laws

1.25 Weapons, Firearms and Ammunition

1.26 Pass and Identification Items

1.27 Personnel Access / Credentialing

1.27.1. Common Access Cards (CAC).

1.27.2 Base Passes and/or Defense Biometrics Identification System (DBIDS) cards

1.27.3 Return and/or Disposal of Access Credentials.

1.27.4 Status of Forces Agreement

1.28 Controlled/Restricted Areas 14

1.29 Key Control

1.30 Lock Combinations

1.31 Theater/Country Clearances

1.32 Base Facilities and Support

1.33 Protection from Loss

1.34 Safety and Health Requirements

1.35 Contractor Employee Safety and Health

1.36 Mishap Notification

2 Requirements

2.1 Basic Requirements

2.2 Personnel Requirements

3 Scope of Work

3.1 Development Services

3.2 Content Management Services

4 Performance Requirement Summary

4.1 Quality Assurance …………………………………………………………………...…21

4.2 Quality Control ………………………………………………………………………...21

SECTION I

Description of Services

1 General Information The purpose of this PWS is to describe Contractor work requirements for supporting the Information Management Offices (IMO) of the three Major Subordinate Commands (MSCs) under the III Marine Expeditionary Force (MEF) located in Okinawa, Japan. The contracted services will directly support the IMO’s at 1st Marine Air Wing (1st MAW), 3rd Marine Division (3d MarDiv) and 3rd Marine Logistics Group (3d MLG).

1.1 Objective

The MSC’s require technical support services at the headquarters level to enable information management operations. Specifically, they require technical expertise to provide development and content management services in the Microsoft 365 (M365) environment. The United States Marine Corps (USMC) currently has no Military Occupational Specialty (MOS) school to produce Marines trained in M365 development and content management.

Therefore, the Marine Corps units lack organic capabilities to provide M365 development and content management services. To accomplish the mission, MSCs requires technical expertise to develop applications and capabilities through the implementation of M365 services and applications such as Teams, SharePoint Online, Power Apps, Power Automate, and Power Business Intelligence. Additionally, MSC IMOs require expertise in content management to ensure the quality and security of data and to ensure content is maintained and managed in accordance with the current policies and regulations as well as security and industry standards.

1.2 Background

Commanding General’s (CG) decision-making cycle depends on the rapid delivery of relevant and accurate information. Information management includes all activities involved in identifying, collecting, filtering, fusing, processing, focusing, dissemination, and usage of information. Information management operations focus on the integration of people, processes, and technology, to facilitate the exchange of operationally relevant information and expertise to enhance the CG’s situational awareness, accelerate their decision-making process, and increase the overall organizational performance. Therefore, these services represent a critical capability in the CG’s decision-making cycle.

The M365 environment is used to implement applications and deliver services to share information and enable collaboration between and within units. This effort requires the management of information across four separate networks:

1) Non-Secure Internet Protocol Router Network (NIPRNet)

2) Secret Internet Protocol Router Network (SIPRNet)

3) Combined Enterprise Regional Information Exchange System Japan (CENTRIXS-J)

4) Combined Enterprise Regional Information Exchange System Korea (CENTRIXS-K)

In addition to these four networks, IMOs also maintain a network consisting of the publicly accessible “Marines.mil” internet websites hosted on the American Forces Public Information Management System (AFPIMS), which is a DotNetNuke-based content management and web development system.

In summary, the CG’s of the MSCs and the staff increasingly depend on modern information technology infrastructure to produce, store, exchange and collaborate on data to increase their shared situational awareness. This organizational shift, coupled with the Marine Corps' migration to the cloud environment and the associated cyber-security requirements, has resulted in an increased need for highly technical expertise. The manning constraints of the Marine Corps in an OCONUS location, limit technical training available to IMO Marines, and the lack of information management MOS designation leave IMOs with an inherently inadequate level of expertise. Therefore, a large capability gap drives the requirement for contracted support services to address the need for development and content management expertise.

1.3 Place of Performance

Most of the work performed under this PWS will be conducted at the Headquarters for the MSCs.

1st MAW Headquarters Building aboard Camp Foster in Okinawa, Japan.

3d MarDiv Headquarters Building aboard Camp Courtney in Okinawa, Japan.

3d MLG Headquarters Building aboard Camp Kinser in Okinawa, Japan.

1.4 Travel

Travel will be required in support of this contract. All travel by Contractor employees must be pre-authorized in writing by the Contracting Officer (CO) and/or Contracting Officer’s Representative (COR) prior to travel being performed. Contractor travel required in support of this contract shall be accomplished only at the specific request and approval of the Government.

Profit is unallowable on travel-related costs. Allowable travel costs reimbursable are limited to direct travel costs, including transportation, lodging, and per diem, as defined and limited in the Federal Travel Regulation (FTR). For the FTR, refer to the website: https://www.gsa.gov/policy‐regulations/regulations/federal‐travel‐regulation‐ftr

Contracted personnel may be required to be transported via military aircraft/vehicles, and/or billet/lodge in government-provided facilities at the government’s discretion. For travel or lodging by military methods, the command shall provide lodging comparable to that available to senior battle staff of field grade Officers.

Arrangements for military transportation, lodging and per diem shall be the responsibility of the supporting unit and coordinated with the Contractor.

All contractor personnel shall be eligible, capable, and willing to perform at temporary places of performance using the most efficient and convenient modes of transportation available in support of the mission objectives. Travel costs shall be billed per the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs.

Contractor travel costs shall not exceed the daily maximum per diem rates in effect at the time of travel as set forth in the Joint Travel Regulations, FTR, or the SRs, barring special or unusual circumstances meriting travel costs higher than those amounts and with prior approval by the KO/COR. The Contractor may be required to travel using commercial air, Government air, and other conventional modes of transportation to USINDOPACOM locations in support of this contract.

The Contractor shall travel unaccompanied and unsupervised. All travel (including plans, agenda, itinerary, and dates) require prior approval by the CO and/or COR. Travel requests shall be submitted no later than ten business days prior to travel. In no case will the total travel cost for each task exceed the travel dollars currently obligated under this contract. The Contractor shall notify the COR of the costs of air travel, and receive prior written approval when the use of other-than-least-costly travel is required to complete a Government-directed task.

The Government will provide the Contractor with reasonable advance notice for all travel requirements whenever possible. In addition, the Government will advise the Contractor of travel requirements and accommodations such as lodging, meals, transportation, security, and related support requirements. The Contractor’s personnel will coordinate all travel arrangements with the COR to facilitate and enable team integrity, consolidated country clearances, multiple duty locations, and uniform operations, information, and anti-terrorism security precautions/measures. The Contractor personnel may be required to have identical travel arrangements as the accompanying Government personnel; the Contractor will be notified in advance.

With advanced approval from the COR, the Contractor personnel may be required to change their travel arrangements and destinations enroute to other temporary places of performance to meet urgent, special, or compelling requirements.

The Contractor personnel shall accomplish all work performed during travel status under the same living and working conditions as their Government counterparts who are also traveling in support of the subject mission requirement(s).

The Contractor’s personnel shall be required to adhere to the same work schedule and work hours (to include work accomplished during the weekend, while enroute on travel status, or outside of normal duty hours).

The Contractor shall be responsible for the timely and complete submittal of the necessary information and forms directly to the appropriate Government Agency for the required passports, visas, licenses, and permits. The Contractor shall be responsible for the sponsorship of its employees and shall process said permits directly through the appropriate Government Agency. The Contractor shall ensure that their personnel meet the health and immunization requirements for overseas travel.

Compliance with DoD Foreign Clearance Guide (FCG). Personnel performing under this contract that may be required to travel to other countries during a performance shall comply with all FCG prescriptions for each country to visit. Access to the FCG can be found here: https://www.fcg.pentagon.mil/fcg.cfm . Contractors unable to access the site or otherwise requiring assistance shall contact the contracting officer or appointed Contracting Officer Representative (COR) for assistance.

Contractor personnel traveling within the U.S. Indo-Pacific Command (USINDOPACOM) Area of Responsibility (AOR) are subject to, and shall comply with, any USINDOPACOM directives related to travel within the USINDOPACOM AOR. Additionally, Contractor personnel traveling in support of exercises or other directed events shall comply with applicable travel instructions for the designated area or event as issued by General Order, Planning Conference Memorandum, Exercise Directive, Initiating Directive, or other similar correspondence.

Personnel with security clearance are subject to additional requirements and shall consult with the supported command G-2 when contemplating and/or completing foreign travel.

Travel in and around Marine Corps bases on Okinawa associated with this contract will not be reimbursed by the Government.

1.5 Telecommuting and Telework

Telecommuting/telework is defined as authorization for an employee that generally works at the Government location, to work at an alternate location (e.g., at the employee’s home or Contractor location) either long-term or temporarily. Long-term is defined as six or more months in duration.

Contract personnel are expected to perform their work on-site at the aforementioned locations. The Contractor shall provide a written request with appropriate rationale for COR approval prior to any telecommuting/telework.

Telecommuting/telework requests shall be approved in writing on a case-by-case basis by the COR.

The Government shall authorize all telework-approved equipment for use. Government-furnished equipment shall include a government-issued computer system. All additional office equipment, associated consumables and supplies, including but not limited to a printer, scanner, shredder, and media shall be provided by the Contractor.

All telecommuting/telework expenses for equipment, setup, and support, including but not limited to secure Internet and Wi-Fi, modems and switches, telephone equipment and connectivity, and other equipment or services, shall be borne by the Contractor. The Government shall not assume operating costs associated with the Contractor using an alternate worksite.

Classified work is not authorized under telecommuting or the alternate worksite, except as explicitly authorized by Command leadership and the COR. Authorized telecommuting or alternate worksite locations do not abrogate the Contractor’s requirement for complying with the protection of information IAW DoD and USINDOPACOM regulations, Security, and Protection of Information IAW the PWS, contract clauses, and the DD Form 254.

1.6 Use of Personal Equipment

Personal computers and electronic devices are not authorized or approved for Government work.

1.7 Privacy Act

Pursuant to FAR clause 52.224-3, as incorporated, DoD requires agency-specific Privacy Act training as prescribed in DODM 5400.11-R. DODM 5400.11-R also prescribes required actions regarding information and privacy, which are applicable to the contractor and its personnel performing under this contract/order. The regulation may subject the contractor and/or contractor's personnel to criminal liability under Title 18, Section 793 and 7908 of the United States Code

1.8 Protection of Information

The Contractor shall comply with DoDM 5200.01, Volume 4, DoD Information Security Program: Controlled Unclassified Information (CUI), Enclosures 3 and 4, for identification, protection, and training requirements of CUI.

The Contractor shall be responsible for training their personnel and accomplishment of the out-processing procedures identified in DoDM 5200.01, Volume 4, Enclosure 4.

The Contractor shall comply with DoD 5400.7-R DoD Freedom of Information Act (FOIA) Program requirements.

Protection of unclassified DoD information not approved for public release on non-DoD Information Systems will be protected IAW DoDI 8582.01, Security of Unclassified DoD Information on non-DoD Information Systems, Enclosure 3.

The Contractor shall comply with DFARS 252.204-7012 Safeguarding of Unclassified Controlled Technical Information (Nov 2013). This subpart applies to contracts and subcontracts requiring the safeguarding of unclassified controlled technical information resident on or transiting through Contractor unclassified information systems. This subpart does not abrogate any existing Contractor physical, personnel, or general administrative security operations governing the protection of unclassified DoD information, nor does it impact requirements of the National Industrial Security Program.

The Contractor shall protect health records IAW the Health Insurance Portability and Accountability Act.

Any classified work products shall be handled in accordance with DoD Instruction 5220.22-M. The contractor’s procedures for protecting against unauthorized disclosure of information will not require DoD employees or Armed Forces members to relinquish control of their work product, whether classified or not, to the contractor. The contractor may also have access to, and be required to safeguard, For Official Use Only (FOUO), sensitive, confidential, and/or classified information and material.

1.9 Operations Security

The purpose of operations security (OPSEC) is to reduce the vulnerability of USINDOPACOM missions to adversary collection and exploitation of critical information. Critical Information is defined as information about USINDOPACOM missions or activities the adversary needs to achieve their goals. The Contractor shall ensure compliance with DoDD 5205.02E, DoD Manual 5205.02-M, and/or other applicable Government security regulations, including procedures to protect classified and/or CUI, Government projects and/or programs. The Contractor shall ensure Contractor personnel who perform work on geographically separated locations or another Government facility comply with the OPSEC policy and procedures of the facility.

The Contractor shall implement security requirements as listed in Program Protection Plans (PPPs), as applicable, to mitigate foreign intelligence collection, technology exploitation, and system vulnerabilities relative to the protection of critical program information.

1.10 Core Hours

Command core hours are 0730-1630 hours, including a daily non-compensable 1-hour lunch period. Due to security restrictions, Contractors will not be permitted to work at government facilities on weekdays before 0630 and after 1800, on weekends (Saturday and Sunday), or on the observance of official U.S. Federal holidays unless authorized in advance by the COR. Certain positions may require non-standard hours for updates and maintenance or be on-call. Contractors are responsible for managing their personnel work schedule to ensure the level of effort specified.

1.11 Installation Closures

If the duty location is closed, no Contractor services will be provided unless authorized by the Contracting Officer in writing. The Contractor shall be responsible for notifying its employees of installation closures. The Contractor may request authorization from the COR to (a) reschedule the time lost due to base closure or (b) report to an alternate duty location.

1.12 Long-Term Absences

The contractor shall ensure any absences (including leave, medical emergencies, etc.) impacting mission objectives, as determined by the COR, or lasting more than twenty (20) consecutive work days are back-filled with a fully qualified candidate for the duration of the absence or until permanently filled.

1.13 Holidays

Observed official U.S. Federal holidays include all holidays declared by the U.S. Government Office of Personnel Management for the local area of duty, as well as by Presidential-declared holidays for the local area of duty.

The Contractor is not required to provide services on the following US holidays:

New Year's Day **1 January Martin Luther King's Birthday Third Monday in January President's Day Third Monday in February Memorial Day Last Monday in May Juneteenth 19 June Independence Day **4 July Labor Day First Monday in September Columbus Day Second Monday in October Veterans' Day **11 November Thanksgiving Day Fourth Thursday in November Christmas Day **25 December

Notes:

* In addition to these Federal Holidays, if the President of the United States issues an executive order closing the Federal Government that date shall be considered a recognized federal holiday. (reference Executive Order 11582 of February 11, 1971, and 5 U.S.C. 5546 and 6103(b) and other similar statues statutes insofar as they relate to the pay and leave of employees of the United States.

**If a holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on a Sunday, it will be observed on the following Monday.

1.14 Mission Related Events

Generally, when in support of task assignments, and unless otherwise specified by the Government, contractor personnel are permitted to attend mission-related events, including but not limited to the following:

a. Program reviews

b. Planning conferences

c. Appropriate mission-related industry conferences

1.15 Non-Personal Services

The Government shall not supervise Contractor personnel. Supervision of employees in a non-personal services contract is the sole responsibility of the Contractor and establishes the employer-employee relationship it has with its employees. Supervision includes the continuous employee management of recruitment, hiring, termination, compensation, benefits, career development, continuous learning and skills updates, human resources management infrastructure, security clearance management, work location, contract assignment, and continuous evaluations of Contractor employee work and performance to assigned tasks.

Management, supervision and quality of all work products and services are the sole responsibility of the Contractor.

Furthermore, the Contractor shall manage its employees and guard against any actions that are of the nature of personal services or give the perception of personal services. If the Contractor believes that any actions constitute or are perceived to constitute personal services or are outside the scope of this contract, the Contractor shall notify the Contracting Officer immediately.

1.16 Inherently Governmental Functions

The Contractor shall not perform any inherently governmental functions as defined by FAR Subpart 7.5. All program decisions shall be the sole responsibility of the Government.

The Contractor shall not counsel, mentor, make judgments and/or discretionary decisions or perform any other activities related to the supervision of Government personnel.

If the Contractor believes that any actions constitute or are perceived to constitute inherently governmental functions, the Contractor shall notify the KO immediately.

1.17 Experience and Independent Performance

The Contractor personnel shall have the experience and capability to support the assigned tasks and lead support personnel in these tasks. The Contractor personnel shall be capable of independently performing all tasks relevant to the PWS. Contractor personnel are to report with all appropriate attributes meeting the requirements defined in the PWS, including but not limited to qualification level, experience, knowledge, skills, abilities, education, certifications, and characteristics. The contractor shall validate all contractor personnel qualifications against all requirements via written validation to the COR NLT 10 calendar days prior to contractor personnel initiating performance.

1.18 Working Environment and Physical Demands

Work is generally performed in a standard office environment and involves sitting and standing for extended periods of time, walking, bending, squatting, reaching, driving, and may occasionally include lifting and carrying objects up to 35 pounds. At any given time, work may involve indoor and outdoor physical activities such as walking distances within and between buildings, loading and pushing office carts, and climbing stairs.

Normal safety risks are encountered in assigned areas which may include factory and military base operations and facilities, including industrial operations, maintenance facilities and shops, administrative areas, supply and warehousing, seasonal/recreational areas, construction sites, etc.

Finally, personnel may occasionally be temporarily exposed to uncomfortable conditions, including but not limited to temperature, ambient noise, non-standard lighting, and confined spaces.

1.19 Non-Disclosure Agreements

The Contractor shall train and inform employees performing on this contract of all requirements regarding the release and safeguarding of information in accordance with, Subpart 209.505-4 of the DFARS, DFARS 252.204- 7000, DFARS 252.204-7012 and this section of the PWS.

The contractor shall execute a Contractor-Employee Personal Financial Interest Disclosure and Protection of Sensitive Information Agreement as appropriate before allowing access to any proprietary information and prior to the employee beginning performance under this contract.

1.20 Technical Data

The Contractor is not required to provide the Government any Contractor data and data rights under this requirement.

All applications and services referenced in the PWS are government owned, contractor operated.

The ownership of the intellectual property on the classified servers is treated in accordance with Federal law covering classified material. The data on the government-owned unclassified systems are considered Controlled Unclassified Information (CUI) and are owned by the Government. Other unclassified applications and their corresponding intellectual property covered under this contract, such as the content on 1stmaw.marines.mil website, are owned by the Government.

Custom applications developed during the execution of this contract are the intellectual property of the Government.

Contractor employees shall use the Government-furnished equipment provided by the Government to maintain all data during the execution of this contract. No privately owned, including contractor-owned, equipment shall be used to store, maintain, or work on government systems.

1.21 Reporting Requirements

The Contractor shall immediately report to an appropriate Government authority any information or circumstances they are aware of that may threaten the safety and/or security of DoD personnel, Contractor personnel, resources, and/or classified or controlled unclassified information.

The Contractor shall immediately notify the Government Security Manager, the host base IP office, and COR of any potential or actual security incident or violation, including potential or actual unauthorized disclosure or compromise of classified and/or controlled unclassified information.

1.22 Traffic Laws

The Contractor shall ensure all Contractor employees comply with base traffic regulations.

1.23 Weapons, Firearms and Ammunition

Contractors shall not possess weapons, firearms, or ammunition, on themselves or within their Contractor-owned or privately owned vehicle while on any installation or any office/working location covered under this contract.

1.24 Pass and Identification Items

The Contractor shall ensure the pass and identification items required for contract performance are obtained for employees and non-Government-owned vehicles, as applicable. The Contractor shall comply with all USINDOPACOM access the control policy and guidance.

1.25 Personnel Access / Credentialing

Access to local installations is inherently required to accomplish specified tasks under this contract/order. The Contractor shall therefore ensure all necessary actions are taken to obtain such access by its personnel in time to affect access in accordance with the requirements of the PWS and POP. Failure to complete such actions in a timely manner, some of which may occur prior to the POP or individual mobilization/relocation to the place of performance, shall not constitute excusable delay. Upon request, the Contracting Officer will provide a ‘check-in’ sheet that summarizes the required actions.

1.27.1. Common Access Cards (CAC). Provided clause 52.204-9 is incorporated, personnel performing on this contract/order may require a CAC. Pursuant to FAR 52.204-9, the CAC is DoD’s Personal Identity Verification (PIV) system; DoD procedures for CAC issuance are applicable and incorporated herein, as governed by DODI/M series 1000.13, DODI 5200.46, and other regulations. All personnel to be issued CAC must meet eligibility and suitability criteria as specified in the references; accordingly, the vetting procedures and required personnel actions may often begin well before the contract/order POP. The Contractor, its employees, and/or subcontractors are responsible for ensuring timely action and suitability to obtain CACs. Any resultant access issues from non-compliance shall not constitute excusable delay.

1.27.2. Base Passes and/or Defense Biometrics Identification System (DBIDS) cards. Personnel not qualifying for CAC require an alternate credential for installation access, governed by Marine Corps Installations Pacific Order 5512.2, which can be provided upon request. Requesting access requires approval from the Contracting Officer in an access request letter.

1.27.3. Return and/or Disposal of Access Credentials. Contractor’s employees shall return to the appropriate issuing office all base passes, DBIDS cards, and/or CAC immediately upon termination of employment or completion of this contract. Certification of receipt shall be obtained and submitted to the Contracting Officer. In addition, the Contractor shall submit a listing of employees terminated under this contract to the Contracting Officer within seven (7) days of the effective termination date.

1.27.4. Status of Forces Agreement. Possession of a CAC or other credential does not determine the legal status of personnel performing under this contract alone. Additionally, unless specifically identified on the CAC, the credential does not necessarily authorize logistical support privileges such as commissary/exchange access. The individual status of personnel performing under this contract, and the privileges authorized, are governed in accordance with United States Force Japan Instructions (predominantly USFJI 64-100), applicable credentialing regulations, and the information prescribed via DFARS clauses regarding Contractor Personnel in Japan, as contained herein.

1.26 Controlled/Restricted Areas

The Contractor shall comply with local base procedures for entry to USINDOPACOM controlled or restricted areas where contractor personnel work. The Government will complete proper authorization requirements, completed and signed by the sponsoring agency’s Security Manager before a restricted area badge is issued. Contractor employees shall have a favorably completed security investigation before receiving a restricted area badge.

1.27 Key Control

The Contractor shall establish and implement procedures to ensure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The Contractor shall not duplicate any keys issued by the Government.

The Contractor shall immediately report to the COR any occurrences of lost or duplicated keys.

The Government may replace the affected lock or locks or perform re keying and deduct the cost of such from the monthly payment due the Contractor.

The Contractor shall not loan issued keys to any other persons nor allow access by use of issued keys to other persons.

1.28 Lock Combinations

The Contractor shall control access to all Government-provided lock combinations to prevent unauthorized entry.

The Contractor is not authorized to record lock combinations. Records with written combinations to authorized secure storage containers, secure storage rooms, or certified vaults, shall be marked and safeguarded at the highest classification level as the classified material maintained inside the approved containers.

1.29 Theater/Country Clearances

The Contractor shall obtain special theater and/or country clearances and comply with theater/country specific requirements for applicable temporary places of performance in accordance with Government and USINDOPACOM policy and procedures.

1.30 Base Facilities and Support

The Government will not be held liable for damages to the Contractor’s personal or real property. The Government shall authorize all equipment for use. All work products shall be transmitted securely IAW USINDOPACOM Policy, the DD-254 and the requirements of this PWS.

The Government will provide access to facilities, office space, supplies and services, including workstations, computers, and phones. Additionally, access will be granted to classified and unclassified military LAN services and support, telephones, and reproduction facilities. If the Contractor determines additional equipment is required, the Contractor shall notify the COR, in writing, of the applicable information/equipment required to accomplish the mission.

The Contractor shall assume responsibility for all Government property in their possession. Government-issued badges, identification cards, and passes are accountable forms and, as such, are U.S. Government property to be accounted for, protected, and returned to the Government.

1.31 Protection from Loss

Government property shall be reasonably protected from loss, theft, or unauthorized use. The Contractor shall be responsible for understanding security obligations and assist in formulating adequate procedures for the safeguarding of classified defense and other protected information under the Contractor's control. Procedures shall also be developed for the normal and emergency protection of Government equipment and facilities under the Contractor's control.

When a loss, theft, or compromise of controlled unclassified information, classified information or Government equipment occurs, the Contractor shall immediately notify the KO and the cognizant equipment custodian.

1.32 Safety and Health Requirements

The Contractor shall comply with all applicable Occupational Safety and Health Administration (OSHA) standards, technical orders, regulations, and referenced publications. The Contractor shall comply with the highest degree of safety protection and is responsible for compliance with the OSHA (Public law 91-596).

The Contractor shall react promptly to investigate, correct, and track alleged safety and health violations and uncontrolled hazards in the Contractor work areas.

1.33 Contractor Employee Safety and Health

Compliance with OSHA and other applicable laws and regulations for the protection of Contractor employees is exclusively the obligation of the Contractor.

The Contractor shall brief his/her employees on the safety requirements of this contract and hazards associated with prescribed tasks.

The Contractor shall coordinate and perform work so as not to impact the safety of Government or Contractor employees or cause damage to Government property. This requires providing personnel with protective equipment and associated safety equipment as may be necessary. The Contractor shall also protect personnel from hazards generated by the work. The Government shall assume no liability or responsibility for the Contractor's compliance or non-compliance with Safety and Health requirements.

1.34 Mishap Notification

The Contractor shall notify the local Safety Office within four hours after initial notification of all mishaps or incidents for damage to DoD property (including material and labor) entrusted by this contract and employee injuries resulting from the contract operation. A follow-up (written or electronic mail) of this mishap/incident notification shall be sent within three calendar days to the KO, who will forward it to the Installation Safety Office.

The information that is not available at the time of the initial notification shall be provided within 20 calendar days after the mishap. Mishap notification shall contain, as a minimum, the following information:

• Contract, contract number, name, and title of person(s) reporting;

• Date, time and, exact location of accident/incident;

• Brief narrative of accident/incident (events leading to accident/incident);

• Cause of accident/incident, if known;

• Estimated cost of accident/incident (material and labor to repair/replace);

• Impound authority name and phone number (as applicable);

• Nomenclature of equipment and personnel involved in accident/incident;

• Corrective actions (taken or proposed) and;

• Other pertinent information.

2 Requirements

2.1 Basic Requirements

Contractor support is required to provide technical support services to assist MSC IMOs in achieving its goals and objectives. This Performance Work Statement (PWS) specifies the tasks to be performed, deliverables to be provided, and performance objectives to be met. The Contractor shall furnish all work, management, supervision, labor, and materials necessary to ensure the effective and efficient performance of functions identified throughout this PWS, which make up this requirement. The Contractor must provide on-site, flexible, responsive, high-quality services and support. The Contractor will conduct necessary reviews to ensure the effective and efficient performance of functions identified throughout this PWS.

2.1.1 Security Clearance Requirement: The Contractor will be required to hold a Secret Facility Clearance (FCL) at all times during the contract. The Government will provide a DoD Contract Security Classification Specification form DD254 (Attachment X) which outlines security guidance for this contract.

2.1.2 The Contractor shall be…