M67001-18-Q-1116-0001.pdf

CONTRACTING DEPARTMENT

ATTN: TRACY FULKS

PO BOX 8368

CAMP LEJEUNE NC 28547-8368

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

THe purpose of this amendment is to:

1) extend the closing date and time until 7 September 2018;

2) provide responses to questions.

1. CONTRACT ID CODE PAGE OF PAGES

1 6

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 30-Aug-2018

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X M6700118Q1116

X 9B. DATED (SEE ITEM 11)

17-Aug-2018

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

30-Aug-2018

CODE

M67001MARINE CORPS FIELD CONTRACTING SYS

P.O. BOX 8368 BLDG 1116

CAMP LEJEUNE NC 28547-8368

M67001 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE M67001

FACILITY CODECODE

EMAIL:TEL:

M6700118Q1116

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 05-Sep-2018 10:00 AM to 07-Sep-2018 10:00 AM.

The following have been added by full text:

QUESTIONS & RESPONSES

1. On Page 17 second bullet Sub factor B: Transcript files cannot be emailed or faxed.

Question 1. Does this mean that files should be returned through a secure server?

Answer 1: Yes. All file shall be uploaded and downloaded through a secure server. The security protocols shall at a minimum include authentication, authorization, and encryption (minimum of 256 bit SSL) via password protected URL or Secure Web download.

Question 2. Can encrypted files be email?

Answer 2. No. See Answer 1a.

Questions 3. Or does it mean hand delivered to Camp Lejeune?

Answer 3. No. See Answer 1a

4. Prices are by the word and not page. I understand it varies with each interview, but even then there is usually a standard. To do a 200 page transcript in 24 hours is much more difficult than a 5 page transcript.

Question 4a. What is the average number of pages per interview?

Answer 4a. I only looked at data over the last year. Average length of each interview is approximately 30 minutes, producing about 52 pages of transcript. We have a couple of 2-hour long interviews (75+ page transcripts) that is skewing our data.

Question 4b. Mean and Median amount? I understand it varies with each interview, but even then there is usually a standard. To do a 200 page transcript in 24 hours is much more difficult than a 5 page transcript.

Answer 4b. The Mean (average) of each interview is approximately 52 pages. The Median (middle value) is

39 pages.

Question 5 . How many speakers are there per interview?

Answer 5. Usually 2 but can be as many as 4.

Question 6. Are the recordings monitored? How?

Answer 6. Yes, always in person. An Investigating Officer conducts the interview and a separate individual serves as a “recorder” taking notes during the interview.

Question 7. Are notes taken with the audio or are spellings provided?

Answer 7. Yes, notes are taken and individuals are required to spell their names early in the recording. We also require them to spell out unit names and other military acronyms.

Question 8. What software is used to record the interviews?

Answer 8. We use a Sony recorder that produces recordings in a MP3 format that we can play with the

Windows Media Player.

Question 9. Are they in FTR, Liberty or any kind of court reporting management recording software or are they

.wav/mps files?

Answer 9. We do not use court recording devices. All recordings are in MP3 format.

Question 10. What is the typical quality of the audio per the most recent transcriber?

Answer 10. Individuals are required to speak clearly and at a volume that produces good audio. They are usually sitting within 2 feet of the device and in a quiet private office without other noises.

Question 11. Have there been complaints about the quality of the audio and if so what has been done to ensure the best audio possible?

Answer 11. We have never had a complaint from our previous transcription service provider. We review all recordings prior to submission. On one occasion, we noticed that the person being interviewed was speaking too fast, so we conducted a second, slower, interview, and submitted it instead.

Question 12. Pricing by the word is not a standard transcription practice, as the number of characters per word can vary from 1 to 27, or longer for some specialized words, and raises the question of how we count numerals. Can you change this to a more standard cost-per-line basis?

Answer 12. A similar argument could be that some lines can vary between 3 and 24 words, since some responses are, simply, to yes or no questions. We have no issue with charging by the word, by the line, or by the page, provided the overall “average” cost is relatively the same. See FAR Provision 52.204-22 Alternative

Line Item Proposal.

The following have been modified:

PERFORMANCE WORK STATEMENT

OFFSITE TRANSCRIPTION SERVICES

1.0 INTRODUCTION. Command Inspector Generals are responsible for conducting investigations into allegations of misconduct, impropriety, mismanagement, or violations of law. These investigations include recorded interviews conducted with little notice, and must be transcribed to allow for a presentable format, upon which reports can be written and decisions made. The required turn around for transcription from a voice recorded interview to a written document shall be no more than 24 hours.

2.0 SCOPE. This Performance Work Statement (PWS) establishes and defines the requirement for the purchase of non-personal services related to offsite transcription services for the Command Inspector General, 2D Marine

Logistics Group; Command Inspector General, Marine Corps Installations East (MCIEAST); Command Inspector

General, 2D Marine Division Camp Lejeune, North Carolina and the Command Inspector General, 2D Marine Air

Wing, Marine Corps Air Station Cherry Point, NC.

3.0 REQUIREMENTS.

3.1 TRANSCRIPTION SERVICES. The contractor shall provide pay as you go transcription services for audio files via a secure web upload feature. Services shall be available 24 hours a day/7 days a week/365 days a year.

3.2 TURNAROUND TIME. Turnaround time from audio upload to returned document shall be no longer than

24 hours. Transcription files cannot be emailed or faxed.

3.3 SECURITY AND ENCRYPTION. Contractor shall provide security protocols that at a minimum include authentication, authorization, and encryption (minimum of 256 bit SSL) via password protected URL or Secure Web download.

3.4 TYPIST REQUIREMENTS. The contractor shall provide typists that are based in the United States; have passed an employment screening that includes criminal background checks at the federal, state, and local levels; and signed a Nondisclosure and Confidentiality Agreement.

3.5 DOCUMENT FILE FORMAT. The Government’s preferred file format is Microsoft Word.

4.0 PERIOD OF PERFORMANCE. The period of performance will be for a base period of 12 months with two (2) one year option periods

5.0 TASK ORDERS Task orders will be issued for all services. The Contractor shall only perform the work ordered via a task order. The contract administrator will issue a task order against the contract and will provide a copy to the contractor via e-mail. The contractor shall not commence work without receipt of a task order from the Contract Administrator. In addition, the contractor shall not exceed the amount of the task order without prior approval from the Contracting Officer.

6.0 GOVERNMENT FURNISHED INFORMATION. All information received remains the property of the

United States Government. The contractor may be in contact with data subject to the Privacy Act (Title 5 of U.S.

Code, Section 552.a). Reports and data shall be identified and safeguarded accordingly. Agency procedures shall be followed. The Contractor shall ensure that contractor employees assigned to this requirement are briefed annually on properly identifying and handling privacy act data/ information.

7.0 GOVERNMENT POINTS OF CONTACT.

7.1 CONTRACT ADMINISTRATOR. Will be provided at time of award

7.2 TECHNICAL POINTS OF CONTACT. Will be provided at time of award

8.0 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). The Government’s Technical Point of

Contact will evaluate the contractor's performance by using a QASP to assure services meet the requirements of this contract. The Government's QASP is not a substitute for Quality Control by the contractor.

8.1 PERFORMANCE REQUIREMENTS SUMMARY. The performance standards for this PWS are stated in the Performance Requirements Summary (PRS) below.

Performance

Objective

PWS Para. Performance Standard Acceptable quality

Level

(AQL)/Frequency

Incentive/Remedy

Transcription of

Audio File

Turnaround Time

PWS para 3.1

PWS para 3.2

Able to upload audio file for transcription

24/7/365

Document provided within 24 hours of audio upload.

100%

100%

Exercise option

Provide an invoice offset for the delay.

9.0 CONTRACTOR UNAUTHORIZED WORK PERFORMANCE. The Contractor shall not perform work that deviates from contract requirements and specifications. If the Contractor deviates from contract requirements and specifications without approval of the CONTRACTING OFFICER, such deviation shall be at the risk of the Contractor and any cost related thereto shall be borne by the Contractor.

10.0 BASE ACCESS.

CURRENT CONTRACTORS

Beginning June 5, 2018, RAPIDGate/MCESS card holders will be required to present a second form of government-issued identification to the gate sentry, along with the RAPIDGate/MCESS credential, in order to access MCB

Camp Lejeune, MCAS New River and Cherry Point Air Station.

DBIDS credentials will be issued beginning June 25, 2018

DBIDS credentials will be valid for the duration of your contract, not to exceed five years; however, re-vetting of individuals’ information will occur each year.

Contractors can exchange their current RAPIDGate/MCESS credential for a DBIDS credential without re-vetting, however they will be required to bring the following items:

Current RAPIDGate/MCESS credential

Second form of government-issued identification (driver license, passport, etc.)

Company Contract/Letter of Authorization (this should come from the COR or the Contracting Officer)

New DBIDS credentials will be valid for the remainder of the contract (not to exceed 5 years), but individuals will be re-vetted each year.

All contractors (MCB Camp Lejeune and MCAS New River) will be able to exchange their current

RAPIDGate/MCESS credential at the Camp Lejeune Contractor Vetting Office, Building TT-13, next to the Wilson

Gate. NOTE: If a contractor requires flight line access, they must exchange their credential at Building AS-187 next to MCAS New River’s Main Gate entrance. Only contractors needing flight line access will be serviced at AS-187.

Flight line access will still be granted at AS-302 using the procedures already in place.

NEW CONTRACTORS

DBIDS credentials will be issued beginning June 25, 2018

New contractors requiring access for over 60 days will receive a credential valid for up to one year.

New contractors requiring access for less than 60 days will receive a temporary paper pass.

REMINDER: Beginning June 5, 2018, all personnel in possession of a RAPIDGate/MCESS credential will also be required to provide a second valid U.S. government form of identification. Beginning June 25, 2018, DBIDS credentials will be issued or exchanged in place of a RAPIDGate/MCESS credential. The last day

RAPIDGate/MCESS credentials will be authorized for entry onto the installation is September 30, 2018.

If you have questions regarding the exchange of a current RAPIDGate/MCESS credential for DBIDS or you are a new contractor seeking enrollment into DBIDS, please contact the Contractor Vetting Office at 910-451-

0283/0284/0285.

WAGE DETERMINATION

(a) Offerors are advised that this procurement is subject to the requirements of the Service Contract Act of 1965, as amended.

(b) The contractor agrees to furnish the Contracting Officer a copy of any collective bargaining agreements applicable to employees performing under this contract.

(c) Salaries paid to employees must be in compliance with the labor category and wage determination.

(d) Wage Determination No 2015-4389 (Rev-9) dated 18 July 2018 can be found at: www.dol.gov

(End of Summary of Changes)