C6- SOW.pdf

MCRD San Diego Communication Strategy and Operations Finishing Systems

STATEMENT OF WORK

DISTRIBUTION: DoW COMMUNITY ONLY

1.0 BACKGROUND.

1.1 The Communication Strategy and Operations (COMMSTRAT) Reproduction Department at Marine Corps Recruit Depot (MCRD) San Diego and Western Recruiting Region provides printing and reproduction support for the training and recruitment of Marine Corps recruits, Drill Instructors, Recruiters, and supporting commands aboard the depot. MCRD San Diego trains approximately 17,500 recruits annually and conducts about 40 graduation ceremonies each year, requiring COMMSTRAT to produce roughly 1,000 color graduation programs per week (approximately 40,000 annually). In addition, the department produces printed materials for retirement ceremonies, change of command ceremonies, hosted events, and other command functions and training.

1.2 To sustain these operations, the COMMSTRAT finishing system requires a service and maintenance contract. This contract is mission critical to ensure continuous equipment functionality through preventative maintenance, supplies, and on-call repair support, enabling the department to meet ongoing printing requirements and project deadlines for the MCRDSD/WRR command.

2.0 SCOPE.

2.1 The acquisition of the finishing system service and maintenance contract will include the support, travel, parts, and labor service for (4) finishing systems located in the MCRD San Diego Communication Strategy and Operations, reprographics department. Systems consist of (1) SEAL 62 PRO D Laminator, SN:BV2528800283,

(1) Horizon Model Vac-100a, Collator SN: 405060), Stitcher and folder (model: SPF-20, SN: 441008), and trimmer (model: FC-20, SN:374008). (1) Mbm /Triumph Model 5551-Ep Paper Cutter, Sn: 6112884. (1) Challenge Model Ms5 Five Spindle Drill Model Cmc-401ce, Sn: 146070.

2.2 The contractor shall provide immediate repair and ongoing maintenance services, including supplies, labor, travel, and support for both primary and depot-level repairs. All systems are independent; no system depends on another Equipment or services must be fully compatible with existing systems in terms of form, fit, and function.

Contractors must describe how new items or services will interface with current systems.

3.0 TASKS.

3.1 DELIVERY/INSTALLATION

a. All equipment and components shall be delivered to:

Communications Strategy and Operations office, located at 1600 Iwo Jima Ave, building 1, Marine Corps Recruit Depot San Diego, 92140.

b. Installation shall be performed by the authorized vendor by contract specifications.

3.2 MAINTENENCE/SERVICE CALLS

a. The authorized vendor shall perform all maintenance during the contract term.

b. Telephone response time: Once the client notifies the vendor of any issues via [phone/email], the vendor shall respond to all notifications within 2 working hours of receipt.

c. On-site response time: If an issue cannot be resolved via telephone support, the vendor shall provide an on-site response within 4 working hours of determining that remote resolution is not possible.

d. Scheduled maintenance (primary and secondary) shall occur semi-annually.

e. All parts, labor, and travel costs, including mileage, are included in the contract. No separate reimbursement for mileage will be provided.

3.3 ADDITTIONAL REQUIRMENTS.

a. Equipment and services must support the existing system without dependency issues.

b. Vendor must provide ongoing support, including supplies and on-the-spot service as needed.

4.0 OVER & ABOVE WORK.

4.1 The Contractor shall provide all items necessary such as labor, transportation, equipment, tools, supervision, management, quality control, testing equipment, materials, and parts required to perform over and above work repair, modification or replacement of equipment, parts, etc. in a timely manner. The Contractor shall substantiate the need for over and above work by describing the conditions that warrant the repair and why minor repair measures accomplished as part of regular maintenance will not suffice. The Contractor shall report the need for over and above work repairs to the Technical Point of Contact (TPOC).

4.2 General Requirements and Procedures for Over and Above work. As described in DFARS Clause 252.217- 7028, Over and Above Work authorizes the Contractor to perform repairs on identified equipment that is outside of the standard inspection requirements to ensure equipment is sustained in good working order in accordance with manufacturer’s instructions. Work performed under this requirement will be billed under the Over and Above Work line item identified for each year’s period of performance

4.3 Authority to Perform Over and Above Work. The Contracting Officer is the only person(s) with authority to authorize the Contractor to proceed with the work in accordance with the over and above work portion of the contract and work will be negotiated and approved in advance for each work request. All work requests will be ordered and approved in writing. The Government may elect not to make repairs but instead replace items.

Replacement items may be acquired either from the Contractor or from any other source determined to be advantageous to the Government.

4.4 ESTIMATE, PREPERATION AND EVALUATION.

a. The preparation of estimates is included in the price of the firm fixed-price portion of the contract.

b. Following equipment inspection, or if requested by the TPOC, the Contractor shall provide a written work estimate that will include the following minimum information:

1. Contractor’s name and address.

2. Contract number

3. Date inspection was performed/call placed.

4. Itemized list of parts required to perform repair, including quantity and price for each item.

5. Estimated number of labor hours required to complete repairs.

6. Number of hours charged for travel if the repair is not part of the scheduled maintenance inspection.

c. MATERIALS AND PARTS.

1. Material price and parts shall be the lowest price available considering the availability of materials and the time constraints of the job. It shall include any discounts and/or rebates received by the Contractor. Parts shall be provided to the Government at the Contractor’s cost without markup.

2. The Contractor shall provide quotations from three suppliers of the required materials exceeding $2,500.00 per parts/material.

d. ESTIMATE EVALUATION. The Contractor’s estimate will be evaluated to determine if:

1. The scope has been clearly and accurately identified.

2. The number of labor hours has been accurately estimated.

3. The cost of materials and parts is reasonable and properly documented. The material and parts shall include a detailed estimate of materials including such items as the name of the part, manufacturer of the part, the part number, the size, quality, quantity (number of units) and the unit prices.

4. The estimated lead-time for the delivery of the part to the Contractor is included.

5. The Contractor shall state the actual time it will take to perform the work from commencement to completion.

6. The detailed estimate will be used to negotiate over and above work repairs and award of a firm fixed price modification to the contract. The Contractor shall not assume that a modification will be issued and shall not order materials or proceed with any work until receipt of the modification.

5.0 WARRANTY.

5.1 The Contractor guarantees that all items will be serviced or repaired in accordance with manufacturers’ specifications and applicable certification requirements as set forth by OSHA, NIOSH, MSHA, and NFPA.

5.2 The Contractor guarantees all service and repairs for a period of one year, or until the next service period if shorter than a year, unless damage is due to misusing, tampering, fire damage, or normal wear-and-tear.

Determination of application of one of the exceptions to warranty is in the sole discretion of the contracting officer.

5.3 Units which require calibration will be marked so that tampering is evident to the Contractor; if certified units require re-calibration for any reason, the units will be shipped to the Contractor and returned to the Government at Contractor expense. Recalibration, which is not the result of one of the exceptions to warranty, will be done at no cost to the Government. Recalibration required due to an exception to warranty will be accomplished under the over and above repair CLINs.

6.0. PLACE OF PERFORMANCE.

6.1 Marine Corps Recruit Depot San Diego, Communication Strategy and Operations, 1600 Iwo Jima Ave., Bldg. 1, San Diego, CA 92140

7.0 GOVERNMENT TECHNICAL POINT OF CONTACT.

7.1 The Contracting Officer shall designate a Government Technical Point of Contact (TPOC) during the term of this contract. The TPOC will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems within the scope of this Statement of Work. The TPOC will provide technical clarification and assistance in support of the contract requirements. The TPOC DOES NOT have the authority to make changes and/or give directions under this contract. The only authority under this contract authorized to make changes, give direction, and/or provide monetary adjustments is the Contracting Officer from the Regional Contracting Office MCI-WEST, Camp Pendleton CA.

a. TPOC Contact information:

INFORMATION WILL BE PROVIDED AT TIME OF AWARD.

8.0 CONTRACTING OFFICER AUTHORITY.

8.1 The Contracting Officer is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely in the Contracting Officer (Reference Block 31 on the SF1449). In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change will be considered to have been made without authority and solely at the risk of the contractor.

9.0 PERIOD OF PERFORMANCE.

9.1 The period of performance shall be for one (1) base year of 12 months and four one-year (12 month) option periods. An additional option to extend services up to 6-months IAW FAR 52.217-8 is included and will be exercised by the Contracting Officer if deemed necessary. If the Option to Extend Services is exercised, it will be exercised at the terms and price of the current period being extended.