D1- PPQ.docx

DOCX document 34 KB Posted

Attached to
Dry Cleaning San Diego, CA Federal contract opportunity
Solicitation number
M0068124Q0038
Issued by
United States Marine Corps

About this file

This document is a Past Performance Questionnaire (PPQ) related to a federal contract opportunity for dry cleaning services at the Marine Corps Recruit Depot in San Diego, California.

The key details are: The contract is for laundry/dry cleaning and pressing services for Marine Corps Drill Instructor uniform items. The contract period is expected to be a one-year base period with four one-year option periods, and an option to extend services up to 6 months. The procurement is anticipated to be a Firm Fixed Price Indefinite Delivery/Indefinite Quantity (IDIQ) contract set aside for 100% small businesses. The assessor is asked to provide an evaluation of the contractor's past performance in areas such as quality of service, delivery times, responsiveness, customer service, and any significant changes over time. The assessor is also asked to indicate if they would recommend the contractor based on their experience.

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Other files for this federal contract opportunity

Other files attached to Dry Cleaning San Diego, CA, newest first.
File Type Posted
D1-15-5635 Rev 25.txt TXT text file
D1-SF1449M0068125q0038.pdf PDF
B1-24Q0038DryCleaningPWS_Draft.pdf PDF

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Text version

PAST PERFORMANCE QUESTIONNAIRE

Message to the assessor: Your assistance is requested by the U.S. Marine Corps, Camp Pendleton Regional Contracting Office to assist with establishing the performance history for the Contractor named below. In efforts to expedite receipt of the requested information, the Contracting Office respectfully requests that you do not mail hard copies. Instead, please e-mail the completed questionnaire(s) to carolyn.lynch@usmc.mil and quintin.pollard@usmc.mil

I. Solicitation Data

Solicitation Number
M0068124Q0038
Project/Requirement
Dry Cleaning Service
Project/Requirement Description
This requirement is to provide laundry/dry cleaning and pressing services for Marine Corps Drill Instructor uniform items at Marine Corps Recruit Depot (MCRD), San Diego, CA.

II. Current or Historical Contract Information

Assessor: The performance data submitted by the Offeror is |_| correct or |_| incorrect.

CONTRACTOR NAME & ADDRESS:

This information is to be completed by quoter prior to submittal to Assessor

Contract No

Type of Contract
Service
Initial
Final

Contract Value

Period of Performance/Delivery Schedule

Project/Requirement Description

Please select from the following as it applies to this contract:

Contracting Role
|_| PRIME
|_| SUBCONTRACTOR
Termination History
|_| Convenience
|_| Default
|_| N/A

III. Assessor Information

Assessor Name

Title

Phone Number/Email Address

Identify your role in the contract award or administration and the period of your involvement.

Role
Period of Involvement

Procuring Contracting Officer (PCO)

Administrative Contracting Officer (ACO)

Contract Specialist

Contracting Officer’s Representative (COR)

Technical Project Lead/Project Officer

Quality Assurance Specialist

Defense Contract Audit Agency (DCAA) Auditor

Other:

IV. Evaluation Definitions

The following definitions should be used in your rating of dontractor performance.

EXCEPTIONAL
Performance EXCEEDS MOST contractual requirements. The performance of areas being assessed was accomplished with few minor issues or concerns.
VERY GOOD
Performance EXCEEDS SOME contractual requirements. The performance of areas being assessed was accomplished with few minor issues or concerns, for which the Contractor’s corrective actions were highly effective.
SATISFACTORY
Performance MEETS contractual requirements. The performance of the areas being assessed contains minor issues or concerns, for which corrective actions taken by the Contractor were effective.
MARGINAL
Performance MEETS SOME contractual requirements. The performance of the areas being assessed includes significant problems, issues, or concerns for which corrective actions taken by the Contractor were only somewhat effective.
UNSATISFACTORY
Performance DOES NOT MEET contractual requirement. The performance of the areas being assessed includes serious problems, issues, or concerns for which the Contractor’s corrective actions were ineffective.
NOT APPLICABLE (N/A)
Performance information not recent or relevant as defined in the Solicitation. Unable to provide assessment.

V. Performance Evaluation

1. How long have you been using this contractor?

2. Using table above, how would you rate the overall quality of the laundry service provided? Provide explanation for the rating.

3. How consistent is the contractor in meeting agreed-upon delivery times?

4. Have you experienced any issues with the condition of items upon return (e.g., damage, missing items, poor cleaning)? Please detail the issues.

5. How responsive is the contractor laundry service to complaints or service issues?

6. Using table above, how would you rate the customer service provided by the contractor’s staff? Provide explanation for the rating.

7. Are there any specific areas where the contractor excels?

8. Are there any specific areas where the contractor needs improvement?

9. Have there been any significant changes in the quality of service over time?

10. Would you recommend the contractor to others based on your experience?

_____________________________________________________
Assessor’s SignatureDate

File details come from the government source that posted it. Updated .