B1-24Q0038DryCleaningPWS_Draft.pdf

1.0 Background.

1.1 The mission focus of Marine Corps Recruit Depot (MCRD) San Diego is to transform civilians into basically trained United States Marines. All commands aboard the Depot support this mission in one aspect or another. One of the most important jobs in the Marine Corps is that of the Drill Instructor, the Marines who create new Marines.

1.2 Drill Instructors are held to the highest standards of professional conduct, appearance, skill, and sacrifice countless hours of their time to support the mission. Because the schedule of the Drill Instructor is so demanding, the Marine Corps issues, maintains, and recovers uniform items specifically for these Marines.

2.0 Scope.

2.1 The requirement for this contract is to provide laundry/dry cleaning and pressing services for Marine Corps Drill Instructor uniform items. Only specific uniform items are authorized for this service. These items belong to the Marine Corps, not the individual Marine. Only clothing items that bear the DIOP stamp (see section 7.1.a.1 for example) shall be acceptable for this dry-cleaning service. There are only 11 different uniform items to be covered under this service:

a. Dress Blue Coat (M/F)

b. Service Trouser (Blue, M/F)

c. Service Alpha Coat (M/F)

d. Service Trouser (Green, M/F)

e. Marine Corps Combat Utility Uniform (Woodland Blouse)

f. Marine Corps Combat Utility Uniform (Woodland Trousers)

g. Marine Corps Combat Utility Uniform (Desert Blouse)

h. Marine Corps Combat Utility Uniform (Desert Trousers)

i. Short Sleeve Shirt (Khaki, M/F)

j. Long Sleeve Shirt (Khaki, M/F)

k. Khaki Tie

Specific instructions and examples are enclosed on Attachment 1 Organizational Property Examples. A government facility located on MCRD San Diego will be provided to the contractor to receive and return the Drill Instructor uniform items covered under this contract.

3.0 Applicable Documents.

3.1 The Marine Corps has issued Marine Corps Order P1020.34H, Marine Corps Uniform Regulations, which is unclassified and is available commonly through the internet.

http://www.marines.mil/Portals/59/Publications/MCO%20P1020.34G%20W%20CH%201-5.pdf . This order provides specific care instruction for Marine Corps uniform items as recommended by Headquarters Marine Corps.

3.2 Specific requirements and instructions for each individual uniform item, specific to the mission of the MCRD Drill Instructor, have been included on Attachment 1 Organizational Property Examples.

3.3 Compliance

3.3.a The contractor shall adhere to all federal, state, and local laws, as well as U.S. Marine Corps, and MCRD San Diego regulations. The Government shall provide access to the Commanding General Policy Statements, found on the link below and posted at the worksite, as applicable to the services performed under this contract. Unit Home (marines.mil)

3.4 Historical Data

3.4.a. Based on historical data; the one-year average number of uniform items is 5,300 pieces.

http://www.marines.mil/Portals/59/Publications/MCO%20P1020.34G%20W%20CH%201-5.pdf https://www.mcrdsd.marines.mil/

4.0 Tasks

4.1 Contractor Responsibilities. The contractor shall provide all personnel, supplies and materials for the laundry/dry cleaning of the uniform items as described below:

4.1.a. The contractor shall provide laundry drop off and pick up at Building 597. The location shall be staffed during the hours of operation. The full schedule operating hours are Monday through Friday 8:00am PST through 4:30pm PST.

The schedule maybe reduced when unforeseen circumstances occur. If so, the government shall notify the vendor with a two week notice of a schedule change; the notification would only be shortened if MCRD- SD received a mandatory compliance order within a specific timeframe..

At time of uniform drop off, the contractor shall:

4.1.a.1 Verify individuals’ identity using the Authorized Personnel Roster (reference PWS Section 7.1.a).

4.1.a.2 Inspect each uniform item to ensure it bears the Drill Instructor Organizational Property (DIOP) stamp, as shown in section 7.1.a.1, prior to acceptance. Any items missing this stamp shall be rejected.

4.1.a.3 Ensure an individual does not drop off more items than they are issued. Based on Attachment 1, the maximum number of pieces to be accepted by 1 individual cannot exceed 21 in one instance.

4.1.a.4 Provide the individual 1 copy of their receipt with the quantity of each item and total number of pieces clearly identified.

4.1.b. After uniform acceptance, the contractor shall:

4.1.b.1 Mark/tag the uniform item.

4.1.b.2 Store uniform items.

4.1.b.3 Transport authorized items to an off-base facility for laundry/dry cleaning and pressing.

4.1.b.4 Laundry/Dry clean uniform items as required by the type of material as instructed in Attachment 1.

4.1.b.5 Starch () only Marine Corps Combat Utility Uniforms and if specifically requested by the individual.

4.1.b.6 Press, as instructed in Attachment 1 and as recommended by the type of material.

4.1.b.7 Items shall be returned to the designated facility on the Depot within 72 hours from the time of drop off to be collected by the authorized individual.. In the case of Federal Holidays and weekends, the services shall be performed on the next regular working day.

4.1.b.8 Maintain accountability of uniform items. Contractor is responsible for replacing any lost or damaged uniforms items while in their possession.

4.2. Receipts. The contractor shall provide receipts of all transactions to the Contracting Office Representative (COR) in person at the Property Control Office (PCO), Bldg. 614, monthly. and no later than 10 days after the end of each month. All receipts must bear identifying marks showing that the uniform item being charged was an authorized DIOP item.

4.3. Invoicing. The contractor shall submit an invoice to the Government for services completed for the previous month between the 1st and 10th of each month in the Wide Area Workflow (WAWF).

4.4 Contractor Quality Assurance. There is a minimum of 3 separate occasions when a contractor must perform quality assurance of the services provided under this contract:

4.4.1 When an individual drops off an item: Refer to all tasks specified in PWS Sections 4.1

4.4.2 During the laundry/dry cleaning process:

4.4.2.a. In addition to generally accepted industry standards during the cleaning and pressing process, additional care shall be taken to ensure the pressing process does not create double creases (creases alongside manufacturing creases). Double creases should be remedied as needed by the contractor.

4.4.3 After the item is returned to the customer, the contractor shall:

4.4.3.a. Ensure that the total number of pieces is circled on the receipt and the breakdown of individual pieces is identified.

4.4.3.b. Ensure that a stamp, signature or other identifying mark on the receipt shows that the items were identified as Drill Instructor Organizational Property.

4.5 Contractor Personnel

4.5.a The Contractor shall provide qualified personnel who shall be responsible for the performance of the work and perform related duties during the performance period. The person, who shall act on behalf of the contractor shall be designated in writing to the Contracting Officer (KO) within 10 business days of contract award. In case of changes in personnel, the contractor shall give notification to the COR and KO at least 1 week in advance.

4.5.b If Contractor personnel is unable to report to work for any reason, the contractor shall report the length of absence within 24 hours to the Contracting Officer Representative (COR). The contractor is responsible for providing alternative personnel to ensure dry cleaning operations continue with minimal disruption in services.

4.5.c Contracting Personnel or alternates shall be available during normal business hours, within one workday, to meet with government personnel to discuss problem areas.

4.5.d The Contractor personnel shall be United States citizens or authorized to work in the United States.

The individual must be able to read, write, and understand English.

4.5.e Personnel employed by the Contractor in the performance of this contract or any representative of the Contractor entering the installation shall abide by the security regulations of the installation and shall be subject to such checks as may be deemed necessary. The Government reserves the right to restrict installation access to an employee for misconduct or for security reasons. Restriction of employee access to the installation for reasons stated above does not relieve the Contractor from full responsibility for total performance. The following reasons shall be ground for, but are not limited to, access denial: : 1) If the employee is listed on the National Terror watch List, 2) If the employee is subject to any outstanding warrants, 3) If the employee is currently debarred or banned from military installations.

4.7 Standard of Dress

4.7.a The Contractor’s employees shall present a clean, neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company and/or by wearing appropriate badges which contain the company name and the employee’s name. Clothing or badges shall be provided by the Contractor.

4.8 Insurance.

4.8.a. The contractor shall be responsible for obtaining any and all insurance to cover personal injury of contractor employees while working in performance of the contract. The Government shall assume no responsibility or liability for any injury that might occur to contractor personnel during performance of the contract.

5.0 Performance Requirements

5.1 The table below specifies the Performance Objectives and Performance Elements.

Outcome PWS Para. Number Performance Standard

Acceptable Quality Level

Method of Surveillance

Clean, Starch, and Press Uniforms

4.1.b.1 Uniforms shall be properly cleaned, pressed, and timely returned as outlined in PWS and attachment

95% Customer Complaints

Verify identity of personnel

4.1.a.1 No unauthorized personnel shall be afforded cleaning and pressing of uniforms

98% Periodic Inspection

Ensure only authorized uniforms are accepted

4.1.a.2 Contractor shall inspect all of uniforms for organizational property stamp

98% Periodic Inspection

Ensure only the authorized number of uniforms are accepted per individual

4.1.a.3 Contractor shall accept no more than 21 items per individual in one instance

95% Inspection

Accurately provide receipts and invoice the government on a regular basis

4.1.a.4, 4.2, 4.3 Contractor shall provide receipts and invoice the government timely;

quantity of receipts shall match WAWF quantity

95% Inspection

6.0 Laundry drop off and pick up location.

6.1 Authorized individuals will drop off and pick up authorized uniform items at Building 597 aboard MCRD San Diego.

6.2 Recognized Holidays

6.2.a The contractor is not required to provide services on the following on Federal Holidays list (opm.gov)

7.0. Government Responsibilities.

https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=2022

7.1. The Property Control Office (PCO), MCRD San Diego, shall provide the contractor the following:

7.1.a Visible examples of the authorized articles for laundering under the Dry Cleaning contract.

7.2.b An up-to-date roster of personnel authorized to receive this service. This roster shall be provided via e-mail approximately once per quarter, or as otherwise requested to the PCO Office or COR, and shall include no more than Rank, First Name and Last Name of each individual.

7.1.a.1 Example of the authorized Drill Instructor Organizational Property (DIOP) stamp. This will be provided whenever the stamp design changes, or as requested by the contractor.

8.0 Forecast of Individuals Needing Laundry & Dry-Cleaning Services

8.1 MCRD San Diego currently has a manning of 575 Drill Instructors. This number varies depending on graduating Drill Instructor School classes and rotation periods of the Marines.

8.2 Authorized Personnel Rosters will be provided within 5 business days of any identified changes to the manning of Drill Instructors.

9.0. Government Contracting Officer’s Representative (COR). The Contracting Officer shall designate a Government COR during the term of this contract. The COR will assist in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems within the scope of this Performance Work Statement. The COR will provide technical clarification and assistance in support of the contract requirements. The COR DOES NOT have the authority to make changes and/or give direction under this contract.

The only authority under this contract authorized to make changes, give direction, and/or provide monetary adjustments is the Contracting Officer from the Regional Contracting Office MCI-WEST, Camp Pendleton CA.

10.0 Deliverables These deliverables shall be provided in Contractor preferred format to the Contracting Officer Representative (COR) or other individuals as identified in the below table. Deliverables may be electronic or hard copy.

Deliverable Recipient Due Date

11.0 Definitions.

11.1 Organizational Property: Only the items identified in Attachment 1, Organizational Property Examples, which have been stamped with the Drill Instructor Organizational Property stamp.

11.2 Authorized Personnel: . Marines authorized to receive the service in accordance with the Authorized Personnel Roster

11.3 Dry clean: cleaning process using solvents other than water in order to remove visible soil, grit, lint, residue, spots, stains, or objectionable odors including body/ chemical/ mildew odors from uniform items.

11.4 Starch: Any product added to a garment to aid in the stiffening, pressing and/or wear of uniforms.

11.5 Press/ presswork: The process of removing wrinkles from a garment utilizing irons, presses or another similar devices or machines.

11.6 Defect/ deficiency: Anything defective, lacking in desired quality, non-compliant or not meeting established standards.

11.7 Quality Control (QC): Any method used by the contractor or customer to ensure the service meets required expectations.

11.8 Industry standard: Generally accepted requirements followed by the members of an industry.

12.0 Transition Periods.

12.1 In the case of new contract or renewals, the contractor shall be granted a transition-in period of no more than 30-days by the government. During this period, the contractor is expected to thoroughly understand all duties and responsibilities associated with the performance of the contract. Additionally, this time shall be used to identify and address any previously unmentioned shortcomings that might be detrimental for the performance of the contract.

12.2 Upon the termination of the service, the contractor shall be granted a transition-out period by the government.

A 60-day advance notice of contract termination shall be provided to the contractor. During this period, the contractor is responsible for planning and ensuring the return of all turned-in items by the end of the contract performance period. No items for laundering/Dry Cleaning shall be accepted within 72-hours of the contract’s final day. In the case that the final day falls on a holiday, items shall not be accepted within 72-hours of the last business day before the holiday.

13.0 Extension of Services.

13.1 If the Government using the extension of services the pricing shall be the same as the last option exercised.

10.1 Contractor POC (Ref PWS

Section 4.10)

Contracting Officer Contract Specialist

NLT 10 businnes days after Contract award.

*Notification of changes to Contractor POC are due 1 week prior to the change.

10.2 The contractor shall provide

receipts of all transactions monthly (Ref PWS Section 4.2)

COR NLT 10 days after the end of the month

ATTACHMENT 1

ORGANIZATIONAL PROPERTY EXAMPLES

Dress Blue Coat

According to manufacturer's label instructions, blue-white dress uniforms white items of polyester or polyester/rayon gabardine may be either professionally dry cleaned or laundered and pressed. As dry cleaning has frequently caused the polyester/rayon uniforms to become yellow or gray, hand or machine laundering of these uniforms is preferable. Hand launder in warm water using mild detergent; scrub soiled

Dress Blue Trousers areas; rinse thoroughly in clear warm water;

dry without wringing. Machine launder using a mild detergent; complete washing cycle for 30 minutes in 90-degree to 120-degree water; rinse thoroughly in clear warm water; set automatic dryer for regular fabrics and dry for 15 minutes. If pressing is required, use a cool iron. Do not use iron above rayon setting. Do not use hot iron.

Service Alpha Coat

Dry cleaning preserves the original appearance and finish of wool and polyester/wool garments and is recommended over hand laundering. Do not use chlorine bleach. To preserve the finish, rubbing should be minimized. Rinse thoroughly to remove all traces of soap. Avoid high temperature, friction, and pressure as much as possible. Never run through a wringer or never twist to remove the excess water before drying.

After washing the garments, squeeze gently to remove surplus water, shape garment by hand, and dry in open air. Colored garments should not be hung in the sun to dry. Uniform items manufactured of polyester/cotton should not be bleached or starched.

Service Trousers

MARPAT Blouse (Woodland/Desert)

Wash in warm water and mild detergent containing no optical brighteners or bleach. Tumble dry at low heat (not to exceed 130F). Remove immediately from the dryer and fold flat or place on a rustproof hanger to ensure heat from the dryer does not set wrinkles. To drip dry, remove from the washer/water and place on a rustproof hanger. Do not wring or twist. Wash separately from other clothing. A hand iron set on low heat may be used to individually press areas such as collar points or pocket flaps to help maintain a neat appearance. Care should be taken when pressing creases, as the uniform is manufactured with permanent creases. Improper pressing may result in multiple permanent creases. No new creases may be created.

MARPAT Trousers (Woodland/Desert)

Short Sleeve Khaki Shirt and finish of wool and polyester/wool garments and is recommended over hand laundering. Do not use chlorine bleach. To preserve the finish, rubbing should be minimized. Rinse thoroughly to remove all traces of soap. Avoid high temperature, friction, and pressure as much as possible. Never run through a wringer or never twist to remove the excess water before drying.

Long Sleeve Khaki Shirt

After washing the garments, squeeze gently to remove surplus water, shape garment by hand, and dry in open air. Colored garments should not be hung in the sun to dry. Uniform items

Khaki Tie and finish of wool and polyester/wool garments and is recommended over hand laundering. Do not use chlorine bleach. Uniform items