B1-SourcesSoughtPWS.docx

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Synopsis: Military Uniform Tailoring
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m0068118q0028
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This is the DRAFT performance work statement to support the current synopsis of this requirement & the upcoming sources sought/RFI

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DRAFT: PERFORMANCE WORK STATEMENT

MCRD UNIFORM ALTERATIONS

1.0 INTRODUCTION. The Marine Corps Recruit Depot (MCRD) San Diego Retail Clothing Branch has a requirement for uniform tailoring services for Marine Corps Recruits, Drill Instructors, and Recruiters stationed at Marine Corps Recruit Depot/Western Recruiting Region, San Diego (MCRD San Diego). The estimated quantities of personnel represent the Government’s best estimate on an annual basis. The Government reserves the right to modify uniform tailoring service schedules as well as service location based on mission requirements at MCRD San Diego.

2.0 BACKGROUND. The Marine Corps Recruit Depot/Western Recruiting Region, San Diego (MCRD San Diego) and Weapons Field Training Battalion, Marine Corps Base, Camp Pendleton (WFTBN, MCB Camp Pendleton), train Marine Corps Recruits, Drill Instructors, and Recruiters. During training these Marines are issued a variety of uniforms for wear throughout their Marine Corps career. The uniforms they receive must be tailored to meet Marine Corps standards as set forth in the Marine Corps Uniform and Alterations Manual (TM 10120-15/1B). This requirement is for tailoring services of Marine Corps uniforms to comply with TM 10120-15/1B and as set forth in the schedule and the Performance Work Statement (PWS). Fitting and marking actions are all conducted at MCRD San Diego. Actual tailoring shall be conducted at the vendors facility.

3.0 ALTERATION SERVICES. The alterations of uniforms by the Contractor shall be accomplished in accordance with strict time frames dictated by training schedules from the various training commands. Each separate training command has its own training schedule for each company of Recruits, class session of Drill Instructors, and class session of Recruiters. The Government, along with the Contractor, must work closely to ensure all uniforms are fitted, tailored, and returned to the individual within the time frames established by the training schedules and incorporated into this contract.

3.0.1 The issue and fitting process for all uniforms altered under this contract has evolved over the years into a streamlined operation, considering the volumes of personnel fitted for uniforms. The following provides an overview of the initial issue and fitting of uniforms prior to actual alteration by the Contractor.

3.0.2 Government personnel are responsible for the issue and initial "rough" fitting of all individuals receiving uniforms. The "rough" fitting is simply issuing an individual the proper size uniform garment. This initial issue and fitting is commonly referred to as “being seen on the ’phase line’".

3.0.3 Following the phase line, individuals proceed to the alterations bay. There the contractor's tailors shall identify discrepancies in the fit of the garments that do not meet the requirements of the TM 10120-15/1B. The Contractor’s tailor will mark, as appropriate, all alterations required to correct the discrepancies.

3.0.4 Upon completion of all alteration markings, the markings on the uniform are recorded by a Government employee, the Alteration Bay Manager (ABM) using an electronic recording device provided by the contract tailor. The ABM records all alteration marks and, if necessary, challenges any alteration that is determined to be excessive. If the ABM determines an alteration to be excessive, the ABM will report it to the Contracting Officer’s Representative (COR). If the Contractor and the COR cannot agree on whether an alteration is excessive, the Contractor will notify the Contracting Officer (KO) and provide explanation as to why the alteration is not considered to be excessive. The KO will make the final decision as to whether or not the alteration is excessive.

3.1 SCOPE OF WORK

3.1.1 Performance-based Outcomes: The Contractor shall provide MCRD San Diego on a continual schedule with properly fitted military uniforms for all Marine Corps (1) Recruits, both Regular Recruits and Reserve Recruits; (2) Drill Instructor Students, and; (3) Recruiters School Students. Additionally, the Contractor shall provide MCRD San Diego on a scheduled and unscheduled basis with supplemental alteration services upon request, including (1) Accelerated Delivery, and (2) Emergency Delivery, as required under this PWS. The Contractor shall develop and provide the transportation logistics to move tailors and uniforms between their remote location of business operation and the MCRD San Diego Retail Clothing Branch satisfying strict timelines stated in the delivery schedules within this PWS.

3.1.2 Performance-based Objectives, Standards, and Measures: To determine whether performance-based outcomes have been met and what is considered acceptable performance, the Contractor service requirements are summarized into performance objectives and standards that relate directly to mission essential items. Attached to the PWS is Technical Exhibit 1 the Performance Requirements Summary (PRS) describing objectives, standards, and measures. A Quality Assurance Surveillance Plan (QASP), briefly described in PWS is the method the Government will use to measure and assess Contractor performance against performance standards within the PRS. The performance thresholds stated in the PRS briefly describes the minimum acceptable quality levels of service (AQL) required for each performance requirement. Procedures that address how the Government will manage performance that does not meet performance standards as set by the AQLs are addressed in the QASP.

3.1.3 The Contractor shall furnish all required labor, tools, equipment, management, and supervision necessary for the performance of all operations incidental to the marking, fitting, and alterations of male and female military uniform clothing. The Contractor shall furnish all materials except those items listed in paragraph 3.3.2 of this PWS. The Contractor shall furnish all facilities for the performance of this contract, except for the marking, fitting and refitting locations, which shall be at MCRD, San Diego, California.

3.1.4 Operating Hours: Normal working hours for the Retail Clothing Branch are 0630 PST (6:30 A.M.) to 1600 (4:00 P.M.) Monday through Friday. The Contractor may be required to work on Federal Holidays.

3.1.5 Overtime and Other Special Requirements: The Government expects that the Contractor shall comply with all requirements of this contract within normal working hours. Any overtime determined necessary by the Contractor to accomplish the work load shall be considered Contractor’s management decision, and will not be approved for additional payment to the Contractor by the Government.

3.1.6 Uniform Issues per Recruit/Student: The following list indicates how many of each uniform garment is issued per individual, which is categorized by type of military personnel. All garments may require tailoring services with the exception of male short/long sleeve shirts, which may only require Chevrons, as indicated below. All female shirts, however, may require alterations along with chevrons. Appendix 3 contains all uniforms that require tailoring. NCO Stripes, as indicated below, are in addition to any other required uniform alterations:

3.1.6.1 Uniform Issues per Recruit (Male)

1 Green Coat 1 Blue Coat 2 Green Trousers 1 Blue Trousers 5 Marine Corps Combat Utility Uniform (MCCUU) that require name and service tapes 3 Short Sleeve Shirts: (Chevrons for 15% of a Company’s Private First Class (PFC) Recruits) 2 Long Sleeve Shirts: (Chevrons for 15% of PFCs) 1 All Weather Coat

3.1.6.2 Uniform Issues per Recruiters School Student (Male)

2 Blue Coats 6 Blue Trousers (NCO Stripes) 2 Short Sleeve Shirts: (Chevrons required) 2 Long Sleeve Shirts: (Chevrons required)

3.1.6.3 Uniform Issues per Recruiters School Student (Female) 2 Blue Coats 2 Short Sleeve Khaki Shirts: (Chevrons required) 2 Long Sleeve Khaki Shirts: (Chevrons required) 2 Long Sleeve White Shirts:

(Chevrons NOT required) 3 Blue Skirts 3 Blue Slacks (NCO Stripes)

3.1.6.4 Uniform Issues per Drill Instructor Student (Male)

3 Green Trousers 1 Blue Trousers (NCO Stripes) 4 MCCUU that require Name and Service Tapes 3 Short Sleeve Shirts: (Chevrons required) 1 Long Sleeve Shirts: (Chevrons required)

3.2 CONTRACTOR PERSONNEL

3.2.1 The Contractor shall be required to furnish a sufficient number of qualified personnel to accomplish all work required within the time frames set forth in the delivery schedule of this contract. The number of Contractor personnel required at any given time may vary due to changes in Recruit training schedules.

3.2.2 The Contractor shall be required to provide continuous and uninterrupted fitting service during the conduct of any scheduled clothing appointment. In the event the contractor's employees require breaks or rest periods during a scheduled clothing appointment, the Contractor shall devise a system which provides uninterrupted fitting service.

3.2.3 Contractor's employees shall observe and comply with all MCRD rules and regulations applicable to contract personnel (including those applicable to the safe operation of equipment and vehicles). A CD will be provided with all pertinent installation rules and regulations in cases where they are not available on internet websites.

3.2.4 The Government may require the Contractor to remove from the job site any employee found to be under the influence of alcohol, drugs, or any other incapacitating agent. The removal from the job site of such person(s) shall not relieve the Contractor of the requirement to provide sufficient personnel to perform adequate and timely services.

3.2.5 Contractor personnel shall not loiter in or around the Government installation.

3.2.6 The Contractor shall establish a minimum dress standard to ensure that the attire of those personnel conducting business aboard MCRD presents a neat and tidy appearance (i.e. no ripped, torn or soiled clothing).

3.2.7 The Contractor agrees it will not employ active duty military personnel or any career civil service employee to perform work under this contract.

3.2.8 In performing the services required herein, the Contractor shall conform to all safety rules and regulations applicable to buildings and facilities which are in effect during the time of performance of this contract, specifically the Depot Order 5100.2L and Marine Corps Order 5100.8F as well as the Federal Occupational Safety and Health Administration (OSHA) Regulations as may be reasonably required for accident free performance. Appendix 1 lists the USMC orders and they are available on CD-ROM.

3.2.9 The Contractor and his/her employees shall become acquainted with and obey all Depot regulations as applies to the operations of the functions described herein, and as applies to contract personnel employed and working aboard MCRD, San Diego. Subject regulations are available on CD-ROM.

3.2.10 The Contractor shall comply with all MCRD/MCB Camp Pendleton security requirements. Upon request, the Contractor shall submit the name and address of each employee hired for work on this contract and complete any forms required for security. Neither the Contractor nor any of his/her employees shall disclose or cause to be disseminated any information concerning the operations of the activity which could result in or increase the likelihood of the possibility of a breach of the activity's security or interrupt the continuity of its operation.

3.2.11 Depot Access: Contract personnel performing work under this contract who require access to the military installation shall obtain the appropriate vehicle passes and identification. Before services commence, the Contractor shall arrange to obtain identification passes for all employees and vehicles to be employed on the job site. This can be done by contacting the Command Security Manager on MCRD. Privately owned and Contractor owned vehicles to be operated aboard the MCRD must be registered within 48 hours after arrival at said installation. Evidence of compliance with Automotive Liability Coverage must be presented upon application for MCRD base vehicle registration of privately owned vehicles. Contractor owned vehicles must comply with insurance requirements set forth in FAR 52.228-5 Insurance – Work on a Government Installation.

3.2.12 Compliance to and Costs of Security Program: MCRD San Diego may begin implementing a Contractor-managed security service at a time during the term of this contract. This is consistent with and complementary to Homeland Security Presidential Directive 12 (HSPD-12) and the Federal Information Processing Standard 201 (FIPS 201). The depot’s security service may become mandatory program in the near future. Under the program, Contractor personnel are vetted through a series of national and local record checks to determine whether they meet MCRD’s criteria for access. The determination of whether to authorize a pass (badge) is made by the Government. The badges will have Radio Frequency Identification (RFID) capability, and will be scanned upon entry onto the depot and recorded by passive RFID receivers upon departure from the depot. Once the security requirement is implemented, the program shall require an annual fee charged to the Contractor’s firm and a charge to each Contractor employee to obtain a one-year pass. Compliance to this program and the costs of these fees shall be the full responsibility of the Contractor and shall not be reimbursable by the Government. Depot access requirements and procedures may change during the term of this contract. The Contractor shall comply with all changes, and such compliance shall not be grounds for a request for an equitable adjustment or other contract modification.

3.2.13 During performance under this contract, if the KO notifies the Contractor, in writing, of any noncompliance in the performance of this contract regarding safety and health rules and requirements prescribed by applicable federal, state, and local laws, ordinances, and codes, and the Contractor fails to take immediate corrective action, the KO may order the Contractor to stop all or part of the work until satisfactory corrective action has been taken. Such an order to stop work shall not entitle the Contractor to an adjustment of the contract price, reimbursement for resulting increased costs, or an adjustment of the delivery or performance schedule.

3.2.14 Insurance: Within fifteen (15) days after the award of this contract, the Contractor shall furnish the contracting officer and the customer a Certificate of Insurance as evidence of insurance coverage in amounts not less than the amounts specified in accordance with FAR 52.228-5 Insurance – Work on a Government Installation. NOTE: All Certificates of Insurance forwarded to the customer must be identified by the applicable contract number.

3.3 MATERIALS AND SUPPLIES

3.3.1 Contractor Furnished Materials: All materials and supplies, unless otherwise specified, shall be provided by the Contractor. At no time will any material and/or supply be used which deviates from the original intended design, appearance, or standard required by the Marine Corps as specified in the latest TM 10120-15/1B.

3.3.2 Government Furnished Materials: The Government shall provide the following items for all Alterations: Uniforms, chevrons, NCO stripes, name/service tapes, collars for blue blouse, buttons for blue coats, service coats, long and short sleeve shirts, epaulets, belt loops, and pocket flaps (excluding snaps). Other items may be provided by the Government as circumstances dictate.

3.4 WORKMANSHIP

3.4.1 Alteration Markings: All alteration markings shall be made by qualified Contractor tailors who are both experienced and familiar with altering military uniform clothing. Alteration marking shall be performed while the garment is on the individual to be fitted and shall include all markings necessary to alter the garment to within the tolerances specified in TM 10120-15/1B. All alterations shall be in conformance with TM 10120-15/1B and shall include pressing seams and cuffs flat, and removal of any chalk markings, etc.

3.4.2 Sewing, Stitching, Cutting, and Tailoring: All sewing, stitching, cutting, and tailoring shall be performed by qualified Contractor personnel and shall conform to the original intended appearance of the garment within the tolerances permitted by TM 10120-15/1B.

3.4.3 Original Design: No uniform alteration shall be made which will alter or change the basic design or appearance of the uniform. Further, no uniform alteration shall be made which will deviate from the normal alteration method specified in the Military or Federal Specification applicable to that altered garment.

3.4.4 Alteration to Linings: When alterations require the alteration to the uniform lining the cost for the lining alterations shall be included in the basic alteration as described in the Schedule of Services.

3.4.5 Fitting: The Government fitters are responsible for providing the Recruits with the proper size uniforms. The Government reserves the right to question excessive alterations. See paragraph 3.0.4 above regarding excessive alteration disputes.

3.4.6 Name and Service Tapes: Contractor must obtain approval prior to making name tapes to MilSpec. Name tapes will only be made by the Contractor if the Marine’s name is misspelled and a new name tape cannot be otherwise obtained prior to graduation. Making of name tapes by the Contractor is not anticipated, but may be required in extenuating circumstances. Due to ample supply, there will be no requirement for Contractor to make the service tapes.

3.4.6.1 Sewing on of Tapes: Tapes shall be sewn on the Marine Corps Combat Utility Uniform (MCCUU) blouse and trouser with the ends of the tape turned under and using a plain straight stitch with thread that matches the tape fabric in accordance with TM 10120-15/1B.

3.4.6.1.1 The Contractor shall sew on the name/service tapes and return MCRD in accordance with the fitting dates listed in this PWS. The schedule for pick-up and delivery of MCCUU for sewing on of tapes is normally accomplished during two fittings. Pick-up and delivery schedules are subject to change, due to misspelling, shortage, or late delivery of the name tapes. In these instances, the Contractor may perform under the “accelerated delivery” CLIN.

3.4.6.1.2 Four sets of name/service tapes will be sewn on MCCUUs for DI school.

3.4.6.1.3 The Government will only provide MCCUUs that are new or have been laundered prior to pick up for sewing on of tapes. The Contractor is not required to accept uniforms that are not in new or laundered condition to attach tapes.

3.5 TRANSPORTATION OF UNIFORMS

Transportation of all garments receipted for by the Contractor from the respective MCRD fitting decks to the Contractor's place of business is at the Contractor's expense. The Contractor shall return all completed alteration garments to the COR, located at MCRD.

3.5.1 Recruit Issues: Garments shall be separated by item and Recruit Platoon within a Battalion. Separation shall be accomplished using colored tags. The Contractor shall maintain a reliable means of transportation that is capable of transporting the following approximate quantities of clothing per Recruit clothing appointment:

3.5.1.1 Estimates of Recruits’ Uniforms from 1st fitting to transport on any given day:

ITEM QTY

Dress Blue Blouse 300 Gabardine, Wool, Poly/Wool Blouse 300 Dress Blue Trousers 300 Gabardine, Poly, Poly/Wool Trousers 600 Long Sleeve Shirts 75 Short Sleeve Shirts 100 All Weather Coats 10 MCCUU, Set w/tapes 900

3.5.2 Drill Instructor Issues: Garments shall be separated by item and Drill Instructors School Class. The Contractor shall maintain a reliable means of transportation that is capable of transporting the following approximate quantities of clothing per Drill Instructor's school clothing appointment:

3.5.2.1 Estimate of Drill Instructor Students’ Uniforms from 1st fitting to transport on any given day:

ITEM QTY

Gabardine, Poly/Wool Trousers 400 MCCUU sets 400 Long Sleeve Shirts 100 Short Sleeve Shirts 300

3.5.3 Recruiters School Issues: Garments shall be separated by item and Recruiters School Groups. The Contractor shall maintain a reliable means of transportation that is capable of transporting the following approximate quantities of clothing per Recruiters School clothing appointment:

3.5.3.1 Estimate of Recruiters School Students’ Uniforms (Male) from 1st fitting to transport on any given day:

ITEM QTY

Dress Blue Blouse 550 Dress Blue Trousers 1650 Long Sleeve Shirts 550 Short Sleeve Shirts 550

3.5.3.2 Estimate of Recruiters School Students’ Uniforms (Female) from 1st fitting to transport on any given day:

ITEM QTY

Dress Blue Blouse 20 Dress Blue Slacks 20 Dress Blue Skirts 30 White Shirts 20 Long Sleeve Shirts 20 Short Sleeve Shirts 20

3.6 DELIVERY SCHEDULE

The following delivery schedule consists of issues to Recruits, Recruiters School Marines, and Drill Instructors School Marines. The Training days (“T” days) listed provides a basic plan that is subject to change as a result of holidays, training commitments, or at Command discretion. Federal Holidays that fall on Mondays have a significant impact on fitting. Other holidays may affect the turnaround time. All changes shall be coordinated between the Contractor and the COR or his authorized representative. When the schedule states "Fitting," one or more tailors will be required to be on site at MCRD San Diego. Each Recruit/Student will require up to three fittings with the first fitting being the largest volume of clothing. Depending upon who is being fitted, the frequency ranges from once weekly for Recruits to once or twice per month for Students.

3.6.1 Recruit Schedule: This schedule provides the general fitting appointment times for one company. Each company is divided into two series, “lead” being the first, and “follow” being the second series of the company. The schedule below will be valid for all companies within a Battalion and all Battalions within the Recruit Training Regiment (RTR). Companies that are 300 Marines or less they may be put on a "company track" at the discretion of the RTR. When this occurs the company will operate on the "lead" schedule. The number, location, and times of fittings are subject to change at the Government’s discretion.

*RETURN UNIFORM TIME

WITHIN __ DAYS OF

APPOINTMENTS T_DAY TIME(PST) TO BLDG #662 RETURN

FIRST FITTING: (follow)T-250730-150010 DAYS 0630
FIRST FITTING: (lead)T-260730-15009 DAYS 0630
P/U 3 sets MCCUU D/O 2 Sets MCCUUT-340630-08007 DAYS 1300
P/U 3 sets MCCUU D/O 2 Sets MCCUUT-340800-09307 DAYS 1300
** SECOND FITTING: (lead)M-30800-11004 DAYS 1100
** SECOND FITTING: (follow)M-31200-1530-4 DAYS 1200
FINAL PICK-UP AND GO: (lead)M-70930-1030
FINAL PICK-UP AND GO: (follow)M-71200-1300

* All days are “calendar days” ** This includes PFC chevron sew on for contract and meritorious promotes.

3.6.2 Recruiters School Students Schedule

*RETURN UNIFORM TIME

WITHIN __ DAYS OF

APPOINTMENTST_DAYTIME(PST)TO BLDG #662 RETURN
FIRST 1/2 FITTING:T-40530-080028 DAYS 0600

Dress Blues

SECOND 1/2 FITTING: T-9 0530-0800 21 DAYS 0600

Dress Blues

SECOND FITTING: T-24 0600-0800 7 DAYS 0600

Re-tailor Dress Blues White gear issue

THIRD FITTING: T-29 0600-0800 2 DAYS 0600

Re-tailor Dress Blues As necessary

3.6.3 Drill Instructor School Students Schedule

*RETURN UNIFORM TIME

WITHIN __ DAYS OF

APPOINTMENTST_DAYTIME(PST)TO BLDG #662 RETURN
FIRST FITTINGT-360900-11005 DAYS 0800

Initial issue

SECOND FITTING T-43 1200-1400 5 DAYS 0800

Re-tailor as necessary

PICK-UP AND GO T-49 0700-0900 2 DAYS 0800

Re-tailor as necessary

* All days are “calendar days”

3.6.4 Expanded Hours: Approximately 12 times a year the Retail Clothing Branch is required to expand their hours 1-2 hours each instance (approx 6-10 hours). In the event the hours of the Retail Clothing Branch are expanded, the Contractor will be required to perform its work hours accordingly (usually no earlier than 0530 and no later than 1700), to support Marine Corps Recruit alteration appointments. Generally, tailor support will be the only service required after normal working hours should the Retail Clothing Branch temporary expand their hours of operation. 48 hours advance notice will be given to the Contractor prior to expanding hours of work.

3.6.5 Walk-in Tailoring: During normal operating hours the Contractor shall have a tailor available for the tailoring of uniforms. All alterations shall be charged at the schedule price. The tailor will be expected to arrive to perform tailor services no later than 30 min after notified. Items shall be returned within three working days following the fitting. This is expected to happen approximately 50 times per year. This number can increase at the discretion of the COR. A single event will include one to several personnel requiring tailoring services at one unscheduled time period. These events are required when Recruits or Students miss their original fitting appointment and subsequently need prompt tailoring services. Walk-ins will be scheduled between the hours of 0700 to 1500. This time may be changed at the discretion of the COR. During these hours, the Government may intermittently provide a small working space for the Contractor at the Retail Clothing Branch with enough room for a desk and chair for a tailor to remain onsite between walk-in appointments.

3.6.6 Accelerated Delivery Schedule: There is only one condition indicated below that when met shall result in the following Accelerated Delivery terms.

3.6.6..1 Based upon historical data, approximately 10 to 15 percent of all Recruits while stationed at MCRD San Diego may require accelerated delivery services for missed 1st or 2nd fittings, or delays in returning uniforms, e.g. MCCUU, due to misspelled name tapes. Delivery of altered uniforms using the Accelerated Delivery Schedule shall be returned to the Retail Clothing Branch at Bldg.662 within a 48 hour period. ACCELERATED DELIVERY SHALL ONLY BE USED WITH PRIOR WRITTEN APPROVAL FROM THE COR.

3.6.7 Emergency Tailoring: Emergency clothing appointments may occur, on occasion, which require complete alteration services for Recruit personnel. When an emergency clothing appointment is directed by the COR, the Contractor must return tailored uniforms within an agreed upon time, typically within three hours, but no more than 24 hours. The Contractor shall not receive additional compensation for emergency clothing appointments other than the premiums specified in the schedule for Emergency Tailoring. Emergency Appointments will occur as a result of the following circumstances:

3.6.7.1 Clothing articles not previously available to Recruit personnel during normal clothing appointments.

3.6.7.2 Recruit personnel who were unavailable at the normal clothing appointment; or

3.6.7.3 Recruit personnel required to depart the Depot under emergency leave.

3.6.8 Time of Delivery: Uniforms will be returned during normal working hours, 0630-1600.

3.6.8.1 Contractor Notice Regarding Late Delivery: In the event the Contractor anticipates or encounters difficulty in complying with the contract delivery schedule or in meeting any of the other requirements of the contract, the Contractor shall immediately notify the COR and follow up, in writing, indicating the reason(s) for late delivery. The information shall not be construed as a waiver by the Government (i) of any delivery schedule or date or (ii) of compliance with any other contract requirement by the Contractor or (iii) of any other rights or remedies provided to the Government by law under this contract.

3.6.8.2 Early Deliveries: The Contractor is authorized and encouraged to deliver earlier and/or exceed the delivery rate set forth in the schedule. Such accelerated delivery shall not obligate the Government to any additional costs.

3.7 TRACKING REQUIREMENTS: The Contractor shall record and maintain all uniform alterations completed under the contract electronically with the ability to export into a spreadsheet, MS Excel. At a minimum, this spreadsheet shall include data categorized by: (1) number of individuals serviced under Company name for Recruits or the School name for Students; (2) CLIN used for individual alteration types of services performed, and; (3) the calendar date of services performed. The Government shall have full access to these Contractor records and will review and monitor these records at any time during work hours upon request. There are approximately 80 individually priced alterations. Each alteration shall be itemized by type, as listed under Appendix B, Pricing Sheets - Alterations.

3.7.1 The Contractor shall submit monthly reports electronically itemizing all alteration by uniform-type, as listed under Appendix 4 of the PWS. This report shall be available to the COR in the Retail Clothing Branch, MCRD San Diego, via a web portal on demand.

3.8.1 The Contractor’s automated system shall be fully operational within 14 days of contract award.

3.8 FORECAST OF PERSONNEL

3.8.1 The following list provides an estimated forecast of anticipated Recruit and Recruiters School input scheduled during the contract period. This is a forecasted estimate only and shall not constitute a basis for price adjustment or claim under this contract in the event the estimated Recruit input should vary. Alteration services furnished herein for clothing shall be performed in the contractor's place of performance. There are approximately 300 to 600 male Recruits, per week, who will require uniform alterations. MCRD currently does not process female Recruits. Appendix 2 contains monthly forecast workloads.

3.8.2 Yearly estimated quantities may have a +/- 15% variation depending on the needs of the Marine Corps. Estimates for the base year and each option year are as follows:

3.8.2.1 Male Recruits: 17,000

3.8.2.2 D.I. School (Males only): 320

3.8.2.3 Recruiting School

Male: 1,380 Female: 120 Total: 1,500

3.9 PACKAGING AND MARKING

Contractor will take measures to protect all garments when shipping uniform articles from the time of shipping from the fitting to the place of performance, and from place of performance until they are delivered to the Government. All garments shall be afforded the degree of packaging required to prevent deterioration and damage due to handling and storage.

3.9.1 The Contractor shall be responsible for all garments in Contractor’s custody. Upon receipt of garments, the Contractor's custodial responsibility shall remain in effect until such time as the altered garments are returned and receipted for, on the appropriate form, by the COR or his designated representative.

3.9.2 Identification of Garments: The Contractor shall provide a color-coded string tag approved by the COR as a means of marking or identifying all garments requiring alterations. A different color shall be used to identify each Battalion, Recruiter’s School and Drill Instructor’s School. The Contractor shall provide color tags for purposes of distinguishing between Battalions, Recruiter’s and Drill Instructor Schools and for special circumstances for Recruit uniforms. Garments shall be tagged to ensure that each garment receipted for by the Contractor can be readily identified to the individuals for whom the garments were originally issued. Marking must not be of a permanent/ indelible nature.

3.9.3 Damaged or Missing Garments: The following action shall be taken upon determination by the COR that an article of Government clothing in the Contractor's custody has been damaged or is missing:

3.9.3.1 The COR will attempt to resolve any issue that does not involve providing additional funds. If the COR cannot resolve the issue or if additional funds are required, the COR will notify the KO, in writing, setting forth an itemized list of damaged or missing Government clothing. The status, supported by details (i.e. Platoon number, individual alteration number, description of garment, and present status of garment), shall also be included. The KO will notify the Contractor, in writing, of the damaged or missing garments.

3.9.3.2 Within five (5) calendar days (or before graduation, whichever is earlier) after receipt of the COR’s notification of damaged or missing garments, the Contractor shall repair, correct, and tailor to fit the damaged articles at no additional cost to the Government. If the contractor disagrees with the COR’s assessment, the contractor may appeal to the contracting officer. In the case of lost garments, the Contractor shall replace missing articles by means of a purchase from the Marine Corp Exchange (MCX) through the COR at the current price (the price is subject to change). All replacements shall be provided to the COR with ample time to tailor, as appropriate, prior to the respective graduation ceremony. Tailoring of replacement items shall be at no additional cost to the Government.

3.9.3.3 The Contractor shall be responsible for all garments in its custody.

3.9.3.4 Articles subsequently found relative to the provisions of 3.9.3.1 and 3.9.3.2 above shall not become the property of the Contractor and shall be returned to the COR. Any non-repairable or damaged articles of clothing replaced by the Contractor will be returned to the COR.

3.10 PRESSING: Coats and trousers will be pressed utilizing commercial quality, steam powered equipment after alteration. Only the chalk markings on altered garments shall be pressed - NOT the entire garment.

4.0 CONTRACTOR QUALITY CONTROL PLAN. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s Quality Control Plan (QCP) shall address, at a minimum, each required service shown in the Performance Requirement Summary (PRS) of the QASP. The QCP shall be submitted by the contractor within fifteen (15) calendar days after contract award, for review and approval by the Contracting Officer. The plan shall be in sufficient detail to demonstrate commitment to quality control across the entire spectrum of this contract. Records of all inspection work performed by the Contractor should be documented and maintained. Those records shall be made available to the Government upon request. The Contractor shall develop corrective action plans designed to correct any deficiencies noted during their Quality Control inspections. Corrective action plans shall be effective at preventing repeated defects.

5.0 GOVERNMENT QUALITY ASSURANCE

5.0.1 The Government will monitor the Contractor’s performance using a combination of inspection, and validated customer complaints in accordance with the Quality Assurance Surveillance Plan (QASP), which will be provided to the contractor upon award of the contract. A Contracting Officer’s Representative (COR) will be designated to represent the Contracting Officer for the purpose of coordinating with the vendor in administering the technical aspects of contract performance. The Contracting Officer may issue written or oral instructions to fill in details in the scope of work set forth in this contract via the COR. The COR is not authorized to make any changes which affect the contract amount, terms or conditions. The Contracting Officer is the only party authorized to bind the Government.

5.0.2 The Government will inspect the Contractor's efforts for compliance with the contract terms to the standards set forth in TM10120 15/1.

5.0.3 Contractor Discrepancy Reports (CDR): When the Contractor's overall performance is unsatisfactory, a CDR will be issued by the COR via the KO. The Contractor shall reply, in writing, within ten days following receipt of the CDR, identifying the reason(s) for unsatisfactory performance and discussing the corrective action to be taken to prevent recurrence. A meeting between the Government and the Contractor may be called whenever a CDR is issued for discrepancies or Contractor non- responsiveness discovered during the evaluation/surveillance period. The written minutes of this meeting will be prepared by the Government and signed by the Contractor.

5.0.4 This contract is subject to Government inspection during any phase of fitting and final delivery. Only those alterations not in compliance with TM 10120-15/1B will be considered and counted as a defect.

5.0.5 Acceptance acknowledgment that the Contractor services conform with applicable contract quality-standards ordinarily occurs after delivery of the altered uniforms and completion of quality assurance actions in accordance to the PRS and the QASP. MCRD Battalion Commanders or Directors of Schools will conduct final inspections prior to graduation. If any uniform garments are deemed defective at the Commanders/Directors’ inspection, the Contractor shall rework those defective garments and deliver them to the COR for final inspection and acceptance.

5.0.6 The Contractor will be required to provide an electronic system to record the alteration markings made by the Contractor tailor. The system will be outlined in the Management Plan. This system will be in service type (Recruit active/reserve, Recruiter School, Drill Instructor School, Career planner, Career Recruiter) sequence and feature all applicable alteration markings of approximately 80 individually priced alterations. Following the initial fitting by a Government employee, the Recruit or Marine is seen by a Contractor tailor. The Contractor tailor shall follow standard industry practices and TM 10120-15/1B for marking uniforms that require alteration. The Recruit or Marine will then proceed to the Government ABM, who inputs all alteration markings into the provided system, by service type. This system will be able to compile on a daily, weekly, and monthly basis. The totals for each service type are used to verify the contractor's monthly totals for alterations. Any discrepancies shall be addressed to the COR. If an agreement cannot be reached, the issue shall be referred to the KO. The KO will consider and evaluate all information, and will be the deciding authority. The decision rendered by the KO shall be final.

5.0.7 Random Inspections: The COR will conduct random quality inspections on delivered altered uniforms to ensure that the alteration services performed are satisfactory. The COR will conduct quality inspections by comparing the altered uniform with the alteration requirement on the spreadsheet for that particular clothing appointment. The quality inspection shall also be used to ensure that all alterations are made in accordance with TM 10120-15/1B and the requirements contained in this contract.

5.0.8 Performance Evaluation Meetings: The Contractor's representative shall meet with the Government's COR weekly during the first three (3) months of the contract. Thereafter, meetings will be as often as necessary, but not less than monthly, at the discretion of the COR. A mutual effort will be made during these meetings to resolve all issues identified. The written minutes of these meetings, prepared by the Government, shall be signed by the Contractor. If the Contractor does not concur with the minutes, the Contractor shall state any areas of disagreement to the KO, in writing, within three (3) days.

5.0.9 Unsatisfactory or Non-performed Work: The Government will give the Contractor written or oral notice of deficiencies when discrepancies are noted. The Contractor will be held to the full performance of this contract. Contractor shall only invoice for authorized work completed.

5.0.9.1 In the case of non-performed work, the Government:

5.0.9.1.1 Will verify that this work is not in the Contractor’s invoice. Any invoices containing non-performed work will be returned to the Contractor for correction.

5.0.9.1.2 May, at its option, afford the Contractor the opportunity to perform the non-performed work within a reasonable period, subject to the discretion of the COR, but in no event longer than 24 hours. Upon notice to the Contractor of such nonperformance, the nonperformance shall be completed at standard rates, with no additional cost to the Government, i.e., Accelerated Delivery charge; or

5.0.9.1.3 May, at its option, perform the services by use of Government personnel or some other means.

5.0.9.2 In the case of unsatisfactory work, the Government:

5.0.9.2.1 May, at its option, afford the Contractor the opportunity to correct the unsatisfactory work within a reasonable period, subject to the discretion of the COR, but in no event longer than 24 hours. Unsatisfactory performance shall be corrected at no additional cost to the Government;

5.0.9.2.2 May, at its option, perform the services by use of Government personnel or some other means; or,

5.0.9.2.3 Will verify that this unsatisfactory work is not in the Contractor’s invoice. Any invoices containing unsatisfactory work will be returned to the Contractor for correction unless the Contractor is afforded an opportunity to and has re-performed and satisfactorily completes the work.

5.0.10 A COR will be designated to represent the KO for the purpose of coordinating with the vendor in administering the technical aspects of contract performance. The KO may issue written instructions to clarify details in the scope of work set forth in this contract via the COR. The COR is not authorized to make any changes which affect the contract amount, terms or conditions. The KO is the only party authorized to bind the Government.

5.0.11 Reporting Requirements. The Contractor shall submit monthly reports electronically itemizing all alterations by uniform-type, as listed under Appendix 4 of the PWS in a format agreed upon by the COR.

This report shall be available to the COR in the Retail Clothing Branch, MCRD San Diego, via a web portal on demand.

5.1 RE-WORK AND COSTS

5.1.1 Rework: First (1st) fitting for Recruits commence approximately five weeks into the training and the second fitting will be in week eleven. Therefore, re-work of uniform alterations required due to weight loss by the 2nd fitting are anticipated to be frequent. Re-performance of uniform alterations due to weight loss for Recruiters/DI School Students are occasional. Also, some re-work of uniform alterations by the request of Company/Battalion Commanders and Directors of Schools should be occasionally anticipated.

5.1.2 Re-work Costs: All re-work of uniform alterations, where the contractor is at fault, shall be re-worked by the Contractor at no additional cost to the Government. The Contractor shall bear any such associated costs for re-work.

5.1.2 .1 Exception to Re-work Costs: The only exception to section 5.1.2 of this PWS is when there are uniform alterations required for Recruits, Recruiters, and DI School Students during the 2nd fitting. Under these conditions, the Government will pay the Contractor for those 2nd fitting services. The Contractor, however, shall bear the costs for all 3rd fitting services, if any are required.

6.0 EQUIPMENT, MATERIAL, AND PERSONNEL REQUIREMENTS. The Contractor shall have all required equipment, material and personnel available for full performance of all services required under this contract on the effective date of the contract.

7.0 TRANSITION PERIOD. A 30-day transition period is anticipated to allow the Contractor to become familiar with uniform alteration operations at MCRD. This will allow for an orderly turnover and ensure the continuity of uniform alteration services.

7.1 Transition in: The incoming contractor will begin performance and coordinating with the outgoing contractor. They will have their full staff on site at the beginning of the 30-day transition period and will establish a similar team to work with the outgoing vendor to coordinate the transition. The vendor will provide training to government personnel for technical aspects of tracking/accounting software. They will submit a timeline of how they will be fully operational at the end of the 30 day transition period.

7.2 Transition out: The outgoing contractor will assist the incoming contractor to ensure that there is no break in service in accordance with FAR 52.237-3, Continuity of Services. The outgoing contractor will maintain its existing staff on-site and continue to perform at full capacity to continue to meet delivery schedules until the completion of the 30-day transition period. All incumbent owned equipment to include intellectual property will remain with the incumbent upon completion and approval of the transition.

8.0 FEDERAL HOLIDAYS. Dates specified by the Federal Government of observed holidays, generally falling on a Monday, but may also fall on a specific calendar date and may be required to work. There are ten federal holidays currently recognized by USMC: New Year's Day, Martin Luther King's Birthday, Presidents' Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans' Day, Thanksgiving Day, and Christmas Day.

9.0 DEFINITIONS AND ACRONYMS

9.0.1 Definitions: Terms used in this contract may be used elsewhere in a different context. In order to prevent confusion and misunderstanding, specific definitions of some of the terms, phrases and codes as used in the contract are listed below.

9.0.1.1 ACCEPTABLE QUALITY LEVEL (AQL): A measurement used in conjunction with Quality Assurance (QA) plans that sets the point at which work performance becomes unsatisfactory. The AQL is stated either as a percentage/proportion of the work that must comply with the established standards or as a number of occurrences of incidents identified over a set period of time. When the level or instances of noncompliance exceeds the AQL, the performance of the particular work effort is unsatisfactory.

9.0.1.2 ALTERATION BAY MANAGER (ABM): The ABM is the Government employee who records the alteration marks of the Contractor’s tailors. The ABM has the responsibility to challenge any alteration that he considers excessive.

9.0.1.3 BATTALION: The Battalion is the next largest military command unit (following a Regiment) aboard MCRD and is used as a unit of measure for training and accountability of Recruits during Recruit training. The Battalion is divided into four smaller units known as Companies. Generally a Battalion trains between 800 and 1900 Recruits at any given time.

9.0.1.4 COMPANY: A command unit used as a control measure for training and accountability of Recruits during Recruit training. There are four Companies in a Battalion; and two series compose one Company. There are between 300 and 700 Recruits per Company during a training cycle.

9.0.1.5 COMPANY TRACK: When a Company's strength is 300 or less both series will have an issue appointment on the same day.

9.0.1.6 CONTRACTING OFFICER (KO): An individual with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

9.0.1.7 CONTRACTING OFFICER'S REPRESENTATIVE (COR): The person who oversees the Contractor’s performance of the contract and has the authority to perform only those functions authorized by the Contracting Officer in the COR Appointment Letter.

9.0.1.8 CONTRACTOR: The term herein used to refer to both the prime Contractor and any subcontractors employed by the Contractor.

9.0.1.9 DEFECT: A deficiency or noncompliance with established standards.

9.0.1.9.1 ALTERATION DEFECT: One single alteration defect equals one or more alteration flaws per individual’s set of garments inspected.

9.0.1.10 FISCAL YEAR (FY): The Government's annual accounting period from 01 October through 30 September.

9.0.1.11 GOVERNMENT-FURNISHED (GF): Facilities, equipment, supplies, etc., that are provided by the Government to the Contractor for use during the term of the contract. Custody of "GF" items reverts back to the Government at the end of the contract term.

9.0.1.12 INSPECTION: Examining and/or testing to determine conformance to contract requirements.

9.0.1.13 MEN'S ALL WEATHER COAT: The all-weather coat is a full length coat with a detachable liner. The coat is manufactured from material that repels water, is full length, double breasted, and includes a belt. The all-weather coat is provided in a numeric numbering system, including the length size selection, depending on the individual's height.

9.0.1.14 MEN'S BLUE COAT (Dress Coat): The coat is mid-thigh length, single breasted with a belt. The coat is provided in a numeric sizing system, including length sizes, dependent upon the individual's height. The coat has been manufactured using a variety of materials; however, the material in most common use today is gabardine. The dress blue coat is intended to be a formfitting garment.

9.0.1.15 MEN'S GREEN COAT (Service Coat): The coat is single breasted, mid-thigh length, with a belt. The service coat is provided in a sizing system, including length sizes, dependent upon the individual’s height. This coat has been produced using a variety of fabrics over the years; however, the material in most common use today is gabardine. The service coat is intended to be a semi-formfitting garment.

9.0.1.16 MEN'S TROUSERS, SERVICE GREEN AND DRESS BLUE: Trousers have plain fronts, slide fastener closures, front zippers, and unfinished bottoms. They are designed to fit smoothly but not tightly around the hips, seat, and waist with fullness for comfort. Generally, if the trouser is fit properly the rise is structured to automatically provide proper fitting in the seat, around the hips, in the crotch, and at the waist. Trousers are sized numerically according to waist measurement and are supplied in 1-inch increments. There are five different inseam length per size.

9.0.1.17 NAME/SERVICE TAPE (tapes or tape): An embroidered strip of material, generally seven inches long and one inch high, with 3/4 inch high military block letters (capitalized). The name tape depicts the Marines last name and the service tape is embroidered with U.S.MARINES. A "set" is comprised of two name tapes and one service tape per MCUU uniform.

9.0.1.18 NON-PERFORMED WORK: Any work the Contractor fails or neglects to perform in accordance with the terms and conditions of this…

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