M00264-21-R-0003 Amendment 0004.docx

This solicitation seeks proposals to provide outreach and resource support services to the United States Marine Corps Recovery Care Program Wounded Warrior Call Center. The services include assisting wounded, ill, and injured Marines, Sailors attached to Marine units, and their family members throughout all phases of medical recovery and transition to veteran status. Support is needed for call center operations at Marine Corps Base Quantico, Virginia and satellite locations on both coasts. Proposals are due by the date specified in the Request for Proposal, with the intent to award a follow-on contract for services previously provided to the Wounded Warrior Regiment's Sergeant Merlin German Wounded Warrior Call Center. The requirement aims to meet the Wounded Warrior Regiment's mission of supporting Marines through expert outreach and assistance programs for those recovering from wounds, illnesses, or injuries.