Attachment 10 Copy of WWCC Call log.xlsx

XLSX spreadsheet 25 KB Posted Nov 4, 2020

Attached to: Wounded Warrior Call Center Outreach and Support Federal contract opportunity
Solicitation number: M00264-21-R-0003
Issued by: United States Marine Corps

About this file

Written by GovTribe AI · Dec 27, 2023

This document contains details for a federal contract solicitation. The United States Marine Corps is seeking offers for outreach and resource support services to support its Wounded Warrior Regiment and Recovery Care Program. The requirement is for a follow-on to the current Wounded Warrior Call Center contract, which provides assistance to wounded, ill, and injured Marines, Sailors attached to Marine units, and their family members throughout all phases of recovery and transition to veteran status. The call center operations are located at Marine Corps Base Quantico in Virginia with satellite offices on each coast. Offerors are directed to the Performance Work Statement in the Request for Proposal for full details on the services required. Responses to the solicitation are due by the date specified on Federal Business Opportunities.

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Other files for this federal contract opportunity

Other files attached to Wounded Warrior Call Center Outreach and Support, newest first.
File	Type	Posted
Revised FINAL QA doc.xlsx	XLSX spreadsheet	Nov 10, 2020
M00264-21-R-0003 Amendment 0004.docx	DOCX document	Nov 10, 2020
Amendment 0003.pdf	PDF	Nov 4, 2020
Attachment 9 WWRO 6300.1B.pdf	PDF	Nov 4, 2020
Attachment 7 WWRO 3000.1C.pdf	PDF	Nov 4, 2020
FINAL Q_A doc.xlsx	XLSX spreadsheet	Nov 4, 2020
Attachment 6 MCO 6320.2F.pdf	PDF	Nov 4, 2020
Attachment 8 WWRO 3000.2B.pdf	PDF	Nov 4, 2020
Amendment 0002.pdf	PDF	Oct 28, 2020
M00264-21-R-0003-0001 Amendment.docx	DOCX document	Oct 20, 2020
CDRL A001 MSR.pdf	PDF	Oct 6, 2020
CDRL A010 Kick-off Minutes.pdf	PDF	Oct 6, 2020
MSR DID DI-MGMT-80368A.pdf	PDF	Oct 6, 2020
CDRL A009 NDA.pdf	PDF	Oct 6, 2020
Attachment 4 Assessor Past Performance Questionnaire.docx	DOCX document	Oct 6, 2020
Kickoff Minutes DID DI-ADMIN-81250B.pdf	PDF	Oct 6, 2020
Qtrly Minutes DI-ADMIN-81505.pdf	PDF	Oct 6, 2020
CDRL A005 SOP.pdf	PDF	Oct 6, 2020
CDRL A007 Trans Out.pdf	PDF	Oct 6, 2020
CDRL A002 Qtrly.pdf	PDF	Oct 6, 2020
Attachment 5 Pricing Template.xlsx	XLSX spreadsheet	Oct 6, 2020
CDRL A003 Qtrly Meeting Minutes.pdf	PDF	Oct 6, 2020
Attachment 2 Historical Information.pdf	PDF	Oct 6, 2020
NDA DI-MGMT-82241.pdf	PDF	Oct 6, 2020
CDRL A008 VAL.pdf	PDF	Oct 6, 2020
CDRL A006 Trans In.pdf	PDF	Oct 6, 2020
CDRL A004 Mthly Demographics.pdf	PDF	Oct 6, 2020
Request for Proposal.pdf	PDF	Oct 6, 2020
Attachment 1 Question Answer Doc.xlsx	XLSX spreadsheet	Oct 6, 2020
Attachment 3 Past Performance Questionnaire.docx	DOCX document	Oct 6, 2020
Trans Out DI-MGMT-81945.pdf	PDF	Oct 6, 2020

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Jan	Out	In	Feb	Out	In	Mar	Out	In	Apl	Out	In	May	Out	In	June	Out	In	July	Out	In	August	Out	In	Sept	Out	In	Oct	Out	In
1	0	0	weekend	230	5	1	60	2	1	311	11	weekend	359	33	1	97	14	1	197	9	weekend	195	18	1	225	10	1	231	8
2	214	9	3	174	9	2	129	2	2	315	17	4	137	25	2	217	17	weekend	288	30	3	157	14	2	208	11	weekend	192	15
weekend	339	22	4	280	7	3	338	14	weekend	339	12	5	278	25	3	191	11	7	251	16	4	321	17	3	276	14	5	94	16
6	64	1	5	304	7	4	328	9	6	130	11	6	294	21	4	219	9	8	178	5	5	237	13	weekend	190	14	6	147	17
7	204	7	6	282	5	5	226	10	7	320	19	7	263	18	weekend	168	19	9	224	14	6	204	14	8	191	11	7	187	17
8	230	9	weekend	429	14	weekend	368	23	8	309	14	weekend	363	12	8	71	9	weekend	217	7	weekend	190	17	9	227	16	8	243	5
9	258	7	10	197	14	9	181	13	9	322	15	11	164	13	9	192	7	13	97	8	10	180	10	10	199	14	weekend	242	13
weekend	353	22	11	359	15	10	305	16	weekend	381	16	12	220	16	10	187	15	14	184	14	11	283	13	weekend	221	10	13	204	18
13	136	12	12	308	15	11	236	16	13	126	5	13	346	14	11	138	15	15	159	15	12	226	10	14	103	13	14	227	15
14	201	10	13	315	8	12	279	18	14	335	10	14	264	19	weekend	283	15	16	143	23	13	148	14	15	233	11	15	235	19
15	191	11	weekend	465	18	weekend	281	6	15	312	22	weekend	374	19	15	56	8	weekend	222	9	weekend	289	19	16	211	17	weekend	273	5
16	169	6	18	319	4	16	186	11	16	288	13	18	38	7	16	253	9	20	57	8	17	129	18	17	211	15	19
weekend	239	14	19	281	9	17	288	8	weekend	572	11	19	304	17	17	241	13	21	160	15	18	225	10	weekend	244	15	20
21	164	17	20	274	8	18	323	16	20	177	12	20	287	10	18	189	19	22	206	12	19	211	17	21	92	11	21
22	171	7	weekend	465	23	19	355	14	21	346	11	21	255	21	weekend	295	20	23	192	18	20	238	10	22	232	15	22
23	200	7	24	152	15	weekend	369	22	22	292	11	weekend	385	20	22	83	11	weekend	259	23	weekend	283	11	23	262	17	2
weekend	214	10	25	318	20	23	226	7	23	275	12	26	271	18	23	249	15	27	122	14	24	124	10	24	242	21	weekend
27	107	6	26	282	4	24	323	10	weekend	365	9	27	246	11	24	266	7	28	221	14	25	111	8	weekend	162	11	26
28	327	10	weekend	602	25	25	286	16	27	108	4	28	236	7	25	203	11	29	246	17	26	158	18	28	73	12	27
29	294	10				26	278	12	28	292	15	weekend	376	19	weekend	272	17	30	27	6	27	243	16	29	226	10	28
30	235	7				weekend	412	17	29	373	13				29	91	8	31	71	12	weekend	294	11	30	258	17	29
31	206	11				30	158	15	30	314	16				30	168	8				31	133	12				weekend
						31	298	21
	4516	215		6036	225		6233	298		6602	279		5460	345		4129	277		3721	289		4579	300		4286	285		2275	148
Ave	146	7		208	8		201	10		220	9		176	11		137	9		120	9		148	10		142	10

Apr-May		July	Out	In	Aug	Out	In	Sept	Out	In	Oct	Out	In	Nov	Out	In	Dec	Out	In
Out	In	1	165	14	1	197	14	1 to 2	62	2	1	223	14	1 to 3	131	9	1	79	2
1379	92	2	232	9	2 to 4	292	13	3	242	12	2	213	12	4	159	8	2	128	8
		3 to 7	539	31	5	143	13	4	280	9	3	187	18	5	163	12	3	135	11
		8	188	9	6	213	13	5	227	13	4to6	323	14	6	218	7	4	200	12
		9	184	21	7	204	14	6 to 8	250	10	7	135	10	7	197	12	5	226	6
		10	273	19	8	258	15	9	194	10	8	224	8	8to11	244	15	6to8	260	25
		11	199	16	9 to 11	276	9	10	300	11	9	261	22	12	233	10	9	155	7
		12 to 14	315	14	12	146	10	11	248	13	10	193	17	13	244	8	10	213	8
		15	103	12	13	218	13	12	236	15	11to14	323	26	14	244	11	11	188	3
		16	221	14	14	179	13	13 to 15	334	15	15	214	19	15 to 17	305	12	12	218	12
		17	200	14	15	220	12	16	142	9	16	138	9	18	115	3	13to15	273	10
		18	241	12	16 to 18	285	18	17	230	13	17	108	12	19	248	11	16	190	7
		19 to 21	208	21	19	119	19	18	180	12	18to20	203	11	20	228	8	17	258	16
		22	159	14	20	170	14	19	207	6	21	139	11	21	195	14	18	261	4
		23	232	14	21	219	12	20 to 22	377	14	22	208	11	22to24	359	16	19	237	6
		24	259	12	22	227	11	23	191	9	23	235	13	25	78	7	20to22	347	4
		25	200	11	23 to 25	242	22	24	201	14	24	221	11	26	164	3	23	148	4
		26 to 28	383	14	26	135	7	25	277	16	25to27	265	6	27	178	2	24	0	3
		29	128	17	27	252	9	26	219	28	28	77	10	28	0	2	25	0
		30	227	6	28	225	16	27 to 29	313	19	29	180	11	29to30	150	5	26	285	66
		31	230	10	29	155	11	30	134	7	30	179	15				27to 29	109	15
					30	132	13				31	165	10				30	117	8
					31	105	1										31	212	7
1379	92		4886	304		4612	292		4844	257		4414	290		3853	175		4239	244	29881

File details come from the government source that posted it. Updated Nov 4, 2020.