Solicitation_M00264-19-R-0007.pdf

SEE ADDENDUM

(No Collect Calls)

M0026419R0007 05-Apr-2019

b. TELEPHONE NUMBER

703-784-1936

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 03 May 2019

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

M002649. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

CAROL A. JOHNSON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MCINCR - RCO

2010 HENDERSON ROAD

JOHNSON CAROL

QUANTICO VA 22134

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE M30004 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

AC/S G-6 (B50) M30004

3250 CATLIN AVE

QUANTICO VA 22134-5000

REUBEN FEATHERSTONE

TEL: 703-784-4602 FAX:

(703) 784-5908FAX:

TEL: (703) 784-1936

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$32,500,000

NAICS:

517919

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF52

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

M0026419R0007

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months Hardware/Software Maintenanc-Base Period

FFP

Perfrom Hardware/Software Maintenance Support IAW PWS 3.1.1.

FOB: Destination

PSC CD: R499

NET AMT

0002 500,000 Each Equipment Repair-Base

T&M

Provide Equipment Repair IAW PWS 3.1.2.

Period of applicability for this line item is is listed under the Delivery

Information. FAR 52.232-7 (e) states, “Ceiling price. The Government will not be obligated to pay the Contractor any amount in excess of the ceiling price in the Schedule, and the Contractor shall not be obligated to continue performance if to do so would exceed the ceiling price set forth in the Schedule, unless and until the Contracting Officer notifies the Contractor in writing that the ceiling price has been increased and specifies in the notice a revised ceiling that shall constitute the ceiling price for performance under this contract." For T&M CLIN

0002, the ceiling price is established as NTE $500,000.00.

TOT ESTIMATED PRICE

CEILING PRICE

1001 12 Months OPTION Hardware/Software Maintenanc-Option 1

FFP

Perfrom Hardware/Software Maintenance Support IAW PWS 3.1.1.

1002 500,000 Each OPTION Equipment Repair-Option 1

T&M

Provide Equipment Repair IAW PWS 3.1.2.

Period of applicability for this line item is is listed under the Delivery

Information. FAR 52.232-7 (e) states, “Ceiling price. The Government will not be obligated to pay the Contractor any amount in excess of the ceiling price in the Schedule, and the Contractor shall not be obligated to continue performance if to do so would exceed the ceiling price set forth in the Schedule, unless and until the Contracting Officer notifies the Contractor in writing that the ceiling price has been increased and specifies in the notice a revised ceiling that shall constitute the ceiling price for performance under this contract." For T&M CLIN

1002, the ceiling price is established as NTE $500,000.00.

FOB: Destination

2001 12 Months OPTION Hardware/Software Maintenanc-Option 2

FFP

Perfrom Hardware/Software Maintenance Support IAW PWS 3.1.1.

2002 500,000 Each OPTION Equipment Repair-Option 2

T&M

Provide Equipment Repair IAW PWS 3.1.2.

Period of applicability for this line item is is listed under the Delivery

Information. FAR 52.232-7 (e) states, “Ceiling price. The Government will not be obligated to pay the Contractor any amount in excess of the ceiling price in the Schedule, and the Contractor shall not be obligated to continue performance if to do so would exceed the ceiling price set forth in the Schedule, unless and until the Contracting Officer notifies the Contractor in writing that the ceiling price has been increased and specifies in the notice a revised ceiling that shall constitute the ceiling price for performance under this contract." For T&M CLIN

2002, the ceiling price is established as NTE $500,000.00.

FOB: Destination

3001 6 Months OPTION Hardware/Software Maint, FAR 52.217-8

FFP

Perfrom Hardware/Software Maintenance Support IAW PWS 3.1.1.

3002 250,000 Each OPTION Equipment Repair, FAR 52.217-8

T&M

Provide Equipment Repair IAW PWS under section 3.1.2.

Period of applicability for this line item is is listed under the Delivery

Information. FAR 52.232-7 (e) states, “Ceiling price. The Government will not be obligated to pay the Contractor any amount in excess of the ceiling price in the Schedule, and the Contractor shall not be obligated to continue performance if to do so would exceed the ceiling price set forth in the Schedule, unless and until the Contracting Officer notifies the Contractor in writing that the ceiling price has been increased and specifies in the notice a revised ceiling that shall constitute the ceiling price for performance under this contract." For T&M CLIN

3002, the ceiling price is established as NTE $500,000.00.

FOB: Destination

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government

0002 Destination Government Destination Government

1001 Destination Government Destination Government

1002 Destination Government Destination Government

2001 Destination Government Destination Government

2002 Destination Government Destination Government

3001 Destination Government Destination Government

3002 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 01-AUG-2019 TO

31-JUL-2020

N/A AC/S G-6 (B50) M30004

3250 CATLIN AVE

QUANTICO VA 22134-5000

REUBEN FEATHERSTONE

703-784-4602

M30004

0002 POP 01-AUG-2019 TO

31-JUL-2020

N/A (SAME AS PREVIOUS LOCATION)

1001 POP 01-AUG-2020 TO

31-JUL-2021

N/A (SAME AS PREVIOUS LOCATION)

1002 POP 01-AUG-2020 TO

31-JUL-2021

N/A (SAME AS PREVIOUS LOCATION)

2001 POP 01-AUG-2021 TO

31-JUL-2022

N/A (SAME AS PREVIOUS LOCATION)

2002 POP 01-AUG-2021 TO

31-JUL-2022

N/A (SAME AS PREVIOUS LOCATION)

3001 POP 01-AUG-2022 TO

28-FEB-2023

N/A (SAME AS PREVIOUS LOCATION)

3002 POP 01-AUG-2022 TO

28-FEB-2023

N/A (SAME AS PREVIOUS LOCATION)

PWS

Performance Work Statement

For

Telecommunications Technical

Support Services

1.0 Background

The Telecommunications Branch provides voice and data connectivity to Marine Corps Base

(MCB), Quantico, VA customers, and is responsible for the proper design, installation, management, trouble-shooting/repair, and maintenance of the Base telecommunications infrastructure.

2.0 Scope

The technical services rendered under this contract include system operations, systems maintenance, sustainment engineering, systems engineering, customer requirements tracking, and network and system analysis, assessment. The technical service provided under this contract supports programs and institutional customers. Additionally the scope of this contract includes the provision of remote technical support 24 hours per day, 7 days per week, 365 days per year.

Services rendered under this contract shall include all tools, vehicles, equipment, training, and personnel necessary to support daily telecommunications operations and perform the tasks described in this Performance Work Statement (PWS).

Services rendered under this contract shall support material procurement, evaluation, engineering, installation and implementation of systems for additional user requirements, Military Construction

(MILCON) projects, and building renovation projects.

3.0 General Contractor Tasks

The contractor shall provide recommendations, developments, and implementation of innovative approaches that improves services and customer satisfaction provided under this contract. Also, the Contractor shall provide operation, maintenance, configuration, de-configuration, integration, disintegration, modification, refurbishing, and decommissioning obsolete system hardware and software listed within this PWS. The Contractor shall be ISO 9001 certified and follow Information

Technology Infrastructure Library (ITIL) process model.

The Contractor shall retain and provide proof of current International Organization for

Standardization (ISO) 9001:2008 certifications.

The Contractor shall provide technical system services up to end-equipment interfaces, and other service provider demarcation points.

The Contractor shall notify the Contracting Officer’s Representative (COR) of all service disruptions and system down-times on a real-time basis. Notification shall include impact to service users.

The Contractor shall report system readiness of all equipment necessary to satisfy mission and institutional requirements at review meetings held by program customers.

The Contractor shall maintain current Contractor knowledge of the applicable laws, regulations, and Government directives (Occupational Safety and Health Agency (OSHA), Environmental

Protection Agency (EPA), Marine Corps Base (MCB) Quantico Regulations), affecting Contractor performance and concerning the task requirements required within the PWS.

Contractor ensures that contractor personnel performing services under this contract maintain current knowledge on all current, new, and/or emerging technologies and training requirements.

The Contractor shall provide status to the COR of work progress and any issues affecting service delivery upon request.

3.1 Technical Service Task Requirements

3.1.1. Task 01: Hardware/Software Maintenance Support (FFP)

The Contractor shall perform Hardware, Software, Maintenance, Provisioning and Configuration in accordance with original equipment manufacturer recommended maintenance schedule for the following systems: CS2100 SE08 & SE09, Optical Metro 3500, Nortel/Avaya AS-5300 system, Avaya CM6 system, including call processing and application servers, G450/650 Media Gateways, ERS5530 Data Switches (Core switches for AS-5300 and CM6), Tellabs Panorama (EMS for

GPON). Tellabs T-1000 systems, Tellabs GPON MSAP1150s, ION firewall, Ion Secure 520 software, DC Power system components (Rectifiers, Inverters and Battery Disconnects), Call Pilot

1002R, and other similar telecommunications systems and subsystems.

The Contractor shall ensure a continuous 98% system operability. Services performed in support of 98% system operability shall be captured in a quarterly report submitted by the contractor to the

Government for review.

3.1.2 Task 02: Hardware/Software Repair (T&M)

The Contractor shall provide labor and ancillary parts to restore malfunctioning telecommunications equipment, as follows:

3.1.2.1 Repair Response Times:

Work orders placed for malfunctioning equipment repairs calls shall be responded to by the

Contractor within two (2) hours of the work order placement.

Each service ticket shall be opened by an authorized site Point of Contact (POC) and shall have a ticket number and a priority code of minor, major, critical, or outage assigned.

The priority code is to be designated according to the following criteria:

Outage – is an emergency category reserved for a complete failure of any major system or network component that is service affecting for a large number of system users. (Escalation

Period: N/A, Update Period: every Hour)

Critical – is assigned to a failure of any major system or network component that is not service affecting, and creates a severe hazardous condition (HazCon), such that the component is operating on a redundant or backup component which would result in an outage if the redundant or backup component failed; or if the failure is service affecting for a small number of users.

(Escalation Period: N/A, Update Period: every 24 Hours)

Major – is assigned to a failure of any system or network component that is not service affecting, and does not create a severe HazCon; or a failure of any sub-system or support system that creates a Hazcon for that minor sub-system. (Escalation Period: 3 days, Update Period:

every 48 Hours)

Minor – is assigned to all other trouble tickets. (Escalation Period: 4 days, Update Period: 48

Hours)

Each service ticket shall be escalated to the next level higher priority after it has been open for the specified amount of time (Escalation Period), with the exception of critical and outage tickets. A minor ticket shall be escalated after four (4) days, and a major ticket after three (3) days. The Contractor shall log all activity on open tickets and provide ticket status by phone or email to all designated site POCs according to the following update schedule: minor tickets every 48 hours, major tickets every 48 hours, critical tickets every 24 hours, and outage tickets every hour.

The Contractor shall have Service Level Agreements (SLA) or Partnerships with the following companies to provide tier one thru three support: Avaya, Cisco, Tellabs, GENBAND, Brocade, Ciena (SONET). The Contractor shall provide a copy of these SLAs to the COR immediately upon award of the contract..

4.0 Security

4.1 Security Clearances

There are no requisite security clearances under this requirement; however, all contractor personnel shall have legal U.S. Citizenship.

5.0 Current System Description

The Contractor shall have a working knowledge of the below listed applications:

Contractor shall have Service Level Agreements (SLA) or Partnerships with the following companies to provide tier one thru three support: Avaya, Cisco, Tellabs, GENBAND, Brocade, Ciena (SONET).

Application Name: Telephone Management System (TMS)

Version: Most current approved version

Vendor: K&R Custom Software (KRCS)

Description: Integrated TMS for managing all telephone switch operations. Used to enter and track trouble tickets, work orders, routines, plant record information, and billing.

Application Name: IMS-4000&4001

Vendor: Sensaphone

Description: Infrastructure monitoring and administration.

Application Name: Switch Expert

Vendor: Real Time Monitor (RTM)

Description: Captures switch logs, operational measurements, and call data recordings.

Application Name: E-911

Vendor: Hexagon

Description: Public Safety Answering Point (PSAP) interface for 911 calls.

Application Name: Helmsman

Vendor: Avaya Networks

Description: Technical publications software

Application Name: Device Manager

Description: GUI for Passport products.

Application Name: Integrated Element Manager System (IEMS)

Description: GUI for CS2100 elements.

Application Name: Application Builder

Vendor: Avaya Networks

Description: GUI for Call Pilot voice application management.

Application Name: PRIISMS Manager APL

Vendor: Ion Networks

Description: Central management system used to remotely access, manage, and monitor IT and voice equipment.

Application Name: Avaya CMS Supervisor Management

Description: GUI for CMS elements.

Application Name: Galaxy Systems

Vendor: A-Tech

Description: Security monitoring and administration.

Application Name: Mirra IV

Vendor: Applied Digital

Description: Call recording, monitoring, and archiving

Application Name: RedHat

Vendor: RedHat

Description: DHCP and TFTP for VOIP

Application Name: Site Manager (PresideSiteManager)

Description: GUI access to OpteraMetro equipment

Application Name: PanoramaPON

Vendor: Tellabs

Description: GUI access to Tellabs equipment

Application Name: PanoramaINM/EMS

Vendor: Tellabs

Description: GUI access to Tellabs equipment

Application Name: ETM System Console

Vendor: SecureLogix

Description: Voice and call monitoring and logging

Application Name: Bomgar

Vendor: Bomgar

Description: Session Monitoring for network maintenance

Application Name: VMWare

Vendor: VMWare

Description: Virtualization Platform

Application Name: CounterAct

Vendor: Forescout

Description: Provided for network access control

Application Name: Callpilot

Vendor: Nortel Networks

Description: Voicemail and Mentee

6.0 Systems List

Must have a working knowledge of the below listed telecommunications systems.

Computer Systems

The primary administrative network resides on the Navy and Marine Corps Intranet (NMCI). All changes to TMS, Transmission Systems, and Telephone Network are done via applications listed in Section 12 on MCEN seats. The contractor shall be responsible for negotiating with G-6

Technology Management Branch for seats.

Other networks include the Communication System-Local Area Network (CS-LAN), customer

VoIP Local Area Network (LAN), and the Operating System-Local Area Network (OSS-LAN).

Servers on these LANs operate using Windows 2008 Server, Windows 7, Linux, and Succession

Server Platform Foundation Software (SSPFS). An internal ADSL2 network using seven (7)

Adtran TA1248, one (1) Adtran 1524, and one (1) Cisco 4506 supports remote network links for environmental control panels, environmental monitoring equipment, and Galaxy systems security doors.

Power

Each Area Distribution Node (ADN) and three (3) high density circuit locations are equipped with

DC power plants. Equipment is comprised of Lorain, Helios, and LaMarche rectifiers and inverters, and GNB batteries. The host location and three (3) remotes are equipped with stand-alone generators, while the other locations are backed up by a building generator.

Physical Security and Environmental Monitoring

Each node and major telephone closet is protected by an access control system. Environmental monitoring is done by one (1) Sensaphone IMS-4001 Host and several IMS-4001 remotes with temperature, humidity, power, and water sensors.

Transmission Systems

The backbone of the Quantico transmission system is a seven (7) node OC-192 OpteraMetro 3500

(OM3500) ring with 11 DS1 Service Modules (DSM). The OM3500 is equipped to transport DS1, DS3, OC3, Ethernet, and Gigabit Ethernet signals. Multiple contractor media converters are used for DS3 or Base-T to optical conversion. T1 Transport is also done utilizing six (6) Adtran MX-

2800 multiplexers, and HDSL equipment. DS0 distribution is done at each node using Adtran

ACT2300s, ACT1900s, and Total Access 750s and 850s using DS0 DP, FXS, FXO, OCU DP, and

E&M/TO channel bank cards. There are currently over 1200 circuits transported over the various transmission and cable plant.

Outside Cable Plant

Quantico’s outside plant consists of direct buried, underground, and aerial fiber optic and copper cable. Approximately 150 miles of fiber and 200 miles of copper traverse over 20 miles of duct banks, 450 manholes and hand-holes, and serve over 400 buildings.

The fiber optic cable plant consists of tight and loose tube 1313 and 1550 nm single mode and

850 nm multimode fiber. Fiber optic cables are terminated in rack and wall mounted patch panels using fan-out kits and primarily SC Uni-Cam connectors. Fusion splices are placed in Preformed

Coyote cases. The cable plant is used to transport OC-192, OC-12, OC-3, and optical Ethernet signals. Patches are done using 1 meter to 12 meter ST, SC, and LC connectors as specified by different equipment configurations.

The copper cable plant consists of jelly filled, 24 AWG, 1-1800 pair cables that are spliced using

DPL bridging models, UR2 scotch locks and 400-G/TR 3M splicing modules in Preformed

Armadillo splicing cases and 1248 splicing cabinets.

On-Premise Wiring

The on-premise wiring consists of riser cables, Category 6E and 6 UTP, single and multi-mode fiber optic cable, racks, patch panels, and grounds.

Telephones

Quantico Base Telephone offers a variety of sets to the customer. These include but are not limited to: Nortel M5008, M2616, M5208, M5009, M5216(CICM), M5317T, M5312, M5316, M9116, 9116LS, M8417, M8004, M8009, M8314, i2002, i2004, and i2033, Panasonic KX-

TS3W, and AT&T 958, 952, 959, Avaya1140E, 1120E, 2420, 9610, 9620 (L/C), 9630, 9640, 9650, 9650C, 9608, Cortelco 8782 and Polycom Soundstation 2 model phones. Customers can supply their own sets, and include but are not limited to: Polycom conference units, STU-III, STE, and Eagle Safe Set telephone sets.

Telephone Network

MCB Quantico’s telephone system is comprised of a Nortel SL-100/CS-2100 hybrid operating at SE-9.1 with six (6) remotes and approximately 16,000 Plain Old Telephone Service (POTS), EBS, and ISDN-BRI/PRI subscribers. The remote switching equipment is a mix of Remote

Switching Centers (RSC), Remote Line Modules (RLM), Remote Line Concentrating Modules

(RLCM), Access Nodes, and Media Gateway 9000s (MG9k). Each remote is connected back to the host using the transmission systems and cable plant. The CS-2100 is integrated with two (2)

Nortel JITC hardened Call Pilot 4.0 voicemail systems, four (4) Nortel Integrated Conference

Bridges, (1) Hexagon E-911 system, and is protected by an Ion Networks 5600 with PRIISMS.

The switch provides analog, electronic business set, Custom Local Area Signaling Service

(CLASS), SS7, Integrated Switched Digital Network (ISDN) BRI and PRI, and VoIP services.

Quantico Base Telephone provides VoIP services using Unistem and AS-SIP via the CS-2100 hybrid. The CS-LAN is comprised of Nortel Passport equipment, and the customer LAN is comprised on Cisco equipment. End devices include Nortel i2000 and i1000 series phones. Off base connectivity is provided using Primary Rate Interface (PRI) trunking for local calling to the local exchange carrier, for calling to the Defense Switched Network (DSN), and for long distance calling through Federal Telecommunications System (FTS) General Services Administration

(GSA).

Line monitoring is done via two (2) Dictaphone 1GA000 recorders and monitored and archived by Mirra IV

7.0 Applicable Documents

Unless otherwise directed by the COR, all services shall be performed in accordance with the following documents:

CNSSAM TEMPEST/1-13 RED/BLACK Installation Guidance of 17 January

DoD Instructions 8510.01 12 March 2014 Risk Management Framework

DoD Directive 8140.01 Cyberspace Workforce Management

Federal Information Security Management Act

Chairman of the Joint Chiefs of Staff Instruction 6211.02D Defense Information

Systems Network Responsibilities

Telephone Security Group (TSG) 1-6

MCBO P2831.1A

Marine Corps Base Telecommunications Standards

All OSHA Standards, specifically 29 CFR 1910.268(a) and 1926.956(a)

All National Environmental Policy Act (NEPA) standards applicable to the PWS http://www.epa.gov/compliance/basics/nepa.html http://www.epa.gov/compliance/basics/nepa.html

8.0 Contracting Officer’s Representative (COR)

Contractor services will be routinely monitored by the COR:

Mr. Reuben Featherstone, (Head Telecommunications Branch) (703) 784-4602

9.0 Use of and Rights in Data, Software and Information

All work products, diagrams, updates produced under this PWS, reports, materials (including, but not limited to training materials, schematics, designs, items, computer software and hardware, source code, interfaces, tools, works, and related items) information, and all associated intellectual property, in whatever form, created, generated, or produced in association with this PWS shall become the sole property of the Marine Corps and not the contractor, subcontractor, or individual author or researcher; therefore, the Marine Corps shall have the irrevocable, perpetual worldwide right to use, modify, reproduce, perform, display, release, or disclose such research, reports, materials and information, in whole or in part, in any manner, and for any purpose whatsoever, and to have or authorize others to do so. Furthermore, since the Marine Corps requires unrestricted use of the subject deliverables that are part of this effort, the Contractor shall not use the

Contractor’s or a Third-Party’s proprietary data, software, information, items and/or other materials for any purpose under this effort without meeting the requirements of DFARS clause

252.227-7020, and without the specific, written approval by the Contracting Officer, prior to start of any work.

Government Data. No data, materials, information or other items (hereinafter singularly or collectively “Items”) created or provided expressly for this PWS shall be used by the Contractor for any purpose other than those that are in support of, or for performance under, this PWS without the prior written permission of the Contracting Officer. The Contractor is obligated to protect from unauthorized use or disclosure all Government confidential or classified material and/or

Government-owned proprietary Items and/or Personally Identifiable Information or

Personal/Privacy information obtained in the course of performance under the Government contract, as long as such data remains proprietary, confidential, sensitive or classified. Any information obtained in the course of duties, or the performance of services, under this contract including, but not limited to, information that may be made available for use that relates to the technical data, trade secrets, processes, operations, style of work, or apparatus, or to the technical data, statistical data, amount or source of any income, profits, losses, or expenditures of any person, firm, partnership, corporation, or association is included in this clause (and with “Items”).

Contract personnel shall not publish, divulge, disclose, or make known Items in any manner, or to any extent not authorized by the Contracting Officer. When the Contractor’s need for such Items ends, the Items shall be returned promptly (within ten (10) business days) to the appropriate government program personnel. However, the obligation not to discuss, disclose, release, reproduce or otherwise provide or make available such Items, or any portion thereof, shall continue, even after completion of this contract/order. Any actual or suspected unauthorized use, disclosure, release, or reproduction of any Items or violation of this agreement, of which the company or any employee is or may become aware, will be reported promptly (within one business day) to the Contractor’s program manager, who will inform the Contracting Officer within five (5) business days of receiving such report.

10.0 Place of Performance

Services shall be performed at various locations within a 50 mile radius of Marine Corp Base, Quantico, VA.

11.0 Authority of Government Personnel

The Contracting Officer is the only person who can legally modify a resulting contract or obligate the Government for expenditure of funds. Costs shall not be incurred by recipients of the solicitation in anticipation of receiving direct reimbursement from the Government.

Only the Contracting Officer has the authority to authorize deviation from the terms and conditions of any resulting contract, including deviations from specifications and requirements. In the event the Contractor does deviate, without written approval of the Contracting Officer, such deviations shall be at the risk of, and any cost related thereto, shall be borne by the Contractor. Any matter concerning a change to the scope, prices/costs, terms, or conditions of this contract shall be referred to the Contracting Officer.

12.0 Working on a Government Installation

The Contractor shall provide each employee with an identification badge, which identifies, by photograph, the individual as an employee of the Contractor. These badges shall be worn at all times and presented for examination upon request from the Contracting Officer, COR, Quality

Assurance (QA) Personnel, Military Police, or any other Government Official with a need to see the badge.

The Contractor and his employees shall be subject to all traffic, security, and registration regulations for all personnel and vehicles, to include Marine Corps Base Order 4200.3 “Contractor

Screening Policy”. Copies of current regulations may be obtained from the Contracting Officer.

All Contractor personnel attending meetings, answering Government telephones, working on site, where their Contractor status is not known to third parties, must identify themselves as Contractors, to include wearing ID badges, which identify them as Contractor personnel. Contractor will use government supplied e-mail accounts and store all documents generated for government work/mission/projects on government shares. Contractor personnel shall also ensure that when logged onto Government equipment that their profile shows them as Contractor personnel. Unless otherwise directed by the COR, all documents produced or revised by Contractors or developed through Contractor participation must be marked as “Contractor generated documents” or otherwise identified in a manner that discloses the contractor’s participation.

13.0 Non-Disclosure Agreements

All Contractor personnel receiving access to Government data or data from another Contractor through this effort must provide a signed non-disclosure statement prior to start of work. This statement shall be submitted to the Contracting Officer with a copy to the Contracting Officer’s

Representative (COR). All Non-disclosure agreements shall be signed by all Contractor personnel involved in this effort and returned within five (5) business days after receipt of award.

14.0 Enterprise-Wide Contractor Manpower Reporting Application (ECMRA)

The Contractor shall report ALL contract labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the telecommunication services via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: https://doncmra.nmci.navy.mil.

Reporting inputs will be for the labor executed during the period of performance during each

Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, lined at: https://doncmra.nmci.navy.mil.

15.0 Performance Requirements Summary (PRS)

The Contractor shall submit a monthly report containing current status towards execution of task in Section 3.1.

Task Deliverable Performance Standard Acceptable Quality

Level (AQL)

Surveillance

Method

Task 1:

Hardware/Software

Maintenance

Support

Perform Hardware, Software, Maintenance, Provisioning and

Configuration support using competence and certification with maintaining the system.

Services performed in support of 100% system operability shall be captured in a monthly report submitted by the contractor to the

Government for review.

100% system operability.

Less than 10% rework required for completed tasks.

Confirmation of receipt by COR, random monitoring, and customer feedback

Task 02:

Hardware/Software

Repair (T&M)

Labor and ancillary parts to restore malfunctioning telecommunications equipment.

Work orders shall be responded to and equipment restored IAW

PWS 3.1.2.

100% system operability.

Less than 10% rework required for completed tasks.

COR surveillance

AUTHORIZED CHANGES ONLY BY THE CONTRACTING OFFICER:

https://doncmra.nmci.navy.mil/ https://doncmra.nmci.navy.mil/

Except as specified herein, no order, statement, or conduct of Government personnel who visit the

Contractor’s facilities or in any other manner communicates with Contractor personnel during the performance of this contract shall constitute a change under the Changes clause of this contract.

The Contractor shall not comply with any order, direction, or request of Government personnel unless it is issued in writing and signed by the Contracting Officer, or is pursuant to specific authority otherwise included as a part of this contract.

The Contracting Officer is the only person authorized to approve changes in any of the requirements of this contract and notwithstanding provisions contained elsewhere in this contract, said authority remains solely the Contracting Officer’s. In the event the Contractor effects any change at the direction of any person other than the Contracting Officer, the change will be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase incurred as a result thereof. The address and telephone number of the

Contracting Officer are:

NAME: To Be Provided at Award

ADDRESS:

TELEPHONE:

EMAIL:

DESIGNATION OF CONTRACTING OFFICER REPRESENTATIVE (COR):

The Contracting Officer has designated the person named below as the authorized COR for this

Contract:

NAME: To Be Provided at Award

CODE:

ADDRESS:

PHONE:

FAX:

The COR will represent the Contracting Officer in the administration of technical details within the scope of this contract and will perform inspection and acceptance of all deliverables. The COR is not otherwise authorized to make any representations or commitments of any kind on behalf of the Contracting Officer or the Government. The COR does not have the authority to alter the

Contractor's obligations or change the specifications in the contract or issue Task Orders. If, as a result of technical discussions, it is desirable to alter contract obligations or statements of work, a modification must be issued in writing and signed by the Contracting Officer. The COR is responsible for reviewing the invoices submitted by the Contractor and informing the Contracting

Officer of areas where exceptions are to be taken. The COR authority is non-delegable. The COR may be personally liable for unauthorized acts.

CLAUSES INCORPORATED BY REFERENCE

52.203-3 Gratuities APR 1984

52.203-17 Contractor Employee Whistleblower Rights and Requirement

To Inform Employees of Whistleblower Rights

APR 2014

52.204-2 Security Requirements AUG 1996

52.204-7 System for Award Management OCT 2018

52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011

52.204-13 System for Award Management Maintenance OCT 2018

52.209-7 Information Regarding Responsibility Matters OCT 2018

52.212-4 Contract Terms and Conditions--Commercial Items OCT 2018

52.217-5 Evaluation Of Options JUL 1990

52.232-7 Payments Under Time-And-Materials And Labor Hour

Contracts

AUG 2012

52.232-39 Unenforceability of Unauthorized Obligations JUN 2013

52.233-2 Service Of Protest SEP 2006

52.237-1 Site Visit APR 1984

52.237-2 Protection Of Government Buildings, Equipment, And

Vegetation

APR 1984

252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.204-7000 Disclosure Of Information OCT 2016

252.204-7003 Control Of Government Personnel Work Product APR 1992

252.204-7005 Oral Attestation of Security Responsibilities NOV 2001

252.204-7012 Safeguarding Covered Defense Information and Cyber

Incident Reporting

OCT 2016

252.205-7000 Provision Of Information To Cooperative Agreement Holders DEC 1991

252.223-7006 Prohibition On Storage, Treatment, and Disposal of Toxic or

Hazardous Materials

SEP 2014

252.225-7012 Preference For Certain Domestic Commodities DEC 2017

252.226-7001 Utilization of Indian Organizations and Indian-Owned

Economic Enterprises, and Native Hawaiian Small Business

Concerns

SEP 2004

252.227-7013 Rights in Technical Data--Noncommercial Items FEB 2014

252.227-7014 Rights in Noncommercial Computer Software and

Noncommercial Computer Software Documentation

FEB 2014

252.227-7015 Technical Data--Commercial Items FEB 2014

252.227-7016 Rights in Bid or Proposal Information JAN 2011

252.227-7020 Rights In Special Works JUN 1995

252.227-7027 Deferred Ordering Of Technical Data Or Computer Software APR 1988

252.227-7037 Validation of Restrictive Markings on Technical Data SEP 2016

252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

JUN 2012

252.232-7010 Levies on Contract Payments DEC 2006

252.237-7010 Prohibition on Interrogation of Detainees by Contractor

Personnel

JUN 2013

252.239-7001 Information Assurance Contractor Training and Certification JAN 2008

252.243-7001 Pricing Of Contract Modifications DEC 1991

252.243-7002 Requests for Equitable Adjustment DEC 2012

252.247-7023 Transportation of Supplies by Sea APR 2014

CLAUSES INCORPORATED BY FULL TEXT

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (OCT 2018)

The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically in the System for Award Management (SAM) accessed through https://www.sam.gov. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (u)) of this provision.

(a) Definitions. As used in this provision --

“Economically disadvantaged women-owned small business (EDWOSB) Concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

"Forced or indentured child labor" means all work or service-

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

“Highest-level owner” means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

“Immediate owner” means an entity, other than the offeror, that has direct control of the offeror. Indicators of control include, but are not limited to, one or more of the following: Ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees.

“Inverted domestic corporation” means a foreign incorporated entity that meets the definition of an inverted domestic corporation under 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c).

“Manufactured end product” means any end product in product and service codes (PSCs) 1000-9999, except--

(1) PSC 5510, Lumber and Related Basic Wood Materials;

(2) Product or Service Group (PSG) 87, Agricultural Supplies;

(3) PSG 88, Live Animals;

(4) PSG 89, Subsistence;

(5) PSC 9410, Crude Grades of Plant Materials;

(6) PSC 9430, Miscellaneous Crude Animal Products, Inedible;

(7) PSC 9440, Miscellaneous Crude Agricultural and Forestry Products;

(8) PSC 9610, Ores;

(9) PSC 9620, Minerals, Natural and Synthetic; and

(10) PSC 9630, Additive Metal Materials.

https://www.sam.gov/

“Place of manufacture” means the place where an end product is assembled out of components, or otherwise made or processed from raw materials into the finished product that is to be provided to the Government. If a product is disassembled and reassembled, the place of reassembly is not the place of manufacture.

“Predecessor” means an entity that is replaced by a successor and includes any predecessors of the predecessor.

“Restricted business operations” means business operations in Sudan that include power production activities, mineral extraction activities, oil-related activities, or the production of military equipment, as those terms are defined in the Sudan Accountability and Divestment Act of 2007 (Pub. L. 110-174). Restricted business operations do not include business operations that the person (as that term is defined in Section 2 of the Sudan Accountability and Divestment Act of 2007) conducting the business can demonstrate--

(1) Are conducted under contract directly and exclusively with the regional government of southern Sudan;

(2) Are conducted pursuant to specific authorization from the Office of Foreign Assets Control in the Department of the Treasury, or are expressly exempted under Federal law from the requirement to be conducted under such authorization;

(3) Consist of providing goods or services to marginalized populations of Sudan;

(4) Consist of providing goods or services to an internationally recognized peacekeeping force or humanitarian organization;

(5) Consist of providing goods or services that are used only to promote health or education; or

(6) Have been voluntarily suspended.

“Sensitive technology”--

(1) Means hardware, software, telecommunications equipment, or any other technology that is to be used specifically--

(i) To restrict the free flow of unbiased information in Iran; or

(ii) To disrupt, monitor, or otherwise restrict speech of the people of Iran; and

(2) Does not include information or informational materials the export of which the President does not have the authority to regulate or prohibit pursuant to section 203(b)(3) of the International Emergency Economic Powers Act

(50 U.S.C. 1702(b)(3)).

“Service-disabled veteran-owned small business concern”--

(1) Means a small business concern--

(i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans; and

(ii) The management and daily business operations of which are controlled by one or more service-disabled veterans or, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran.

(2) Service-disabled veteran means a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

“Small business concern” means a concern, including its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria in 13 CFR Part 121 and size standards in this solicitation.

“Small disadvantaged business concern”, consistent with 13 CFR 124.1002, means a small business concern under the size standard applicable to the acquisition, that--

(1) Is at least 51 percent unconditionally and directly owned (as defined at 13 CFR 124.105) by--

(i) One or more socially disadvantaged (as defined at 13 CFR 124.103) and economically disadvantaged (as defined at 13 CFR 124.104) individuals who are citizens of the United States; and

(ii) Each individual claiming economic disadvantage has a net worth not exceeding $750,000 after taking into account the applicable exclusions set forth at 13 CFR 124.104(c)(2); and

(2) The management and daily business operations of which are controlled (as defined at 13.CFR 124.106) by individuals, who meet the criteria in paragraphs (1)(i) and (ii) of this definition.

“Subsidiary” means an entity in which more than 50 percent of the entity is owned--

(1) Directly by a parent corporation; or

(2) Through another subsidiary of a parent corporation.

“Successor” means an entity that has replaced a predecessor by acquiring the assets and carrying out the affairs of the predecessor under a new name (often through acquisition or merger). The term

“successor” does not include new offices/divisions of the same company or a company that only changes its name.

The extent of the responsibility of the successor for the liabilities of the predecessor may vary, depending on State law and specific circumstances.

“Veteran-owned small business concern” means a small business concern--

(1) Not less than 51 percent of which is owned by one or more veterans (as defined at 38 U.S.C. 101(2)) or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more veterans; and

(2) The management and daily business operations of which are controlled by one or more veterans.

"Women-owned business concern" means a concern which is at least 51 percent owned by one or more women; or in the case of any publicly owned business, at least 51 percent of the stock of which is owned by one or more women; and whose management and daily business operations are controlled by one or more women.

“Women-owned small business concern” means a small business concern--

(1) That is at least 51 percent owned by one or more women or, in the case of any publicly owned business, at least

51 percent of its stock is owned by one or more women; or

(2) Whose management and daily business operations are controlled by one or more women.

“Women-owned small business (WOSB) concern eligible under the WOSB Program (in accordance with 13 CFR part 127)”, means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the

United States.

(b) (1) Annual Representations and Certifications. Any changes provided by the Offeror in paragraph (b)(2) of this provision do not automatically change the representations and certifications in SAM.

(2) The offeror has completed the annual representations and certifications electronically in SAM accessed through http://www.sam.gov. After reviewing SAM information, the Offeror verifies by submission of this offer that the representations and certifications currently posted electronically at FAR 52.212-3, Offeror

Representations and Certifications--Commercial Items, have been entered or updated in the last 12 months, are current, accurate, complete, and applicable to this solicitation (including the business size standard applicable to the NAICS code referenced for this solicitation), at the time this offer is submitted and are incorporated in this offer by reference (see FAR 4.1201), except for paragraphs __.

[Offeror to identify the applicable paragraphs at (c) through (u) of this provision that the offeror has completed for the purposes of this solicitation only, if any.

These amended representation(s) and/or certification(s) are also incorporated in this offer and are current, accurate, and complete as of the date of this offer.

Any changes provided by the offeror are applicable to this solicitation only, and do not result in an update to the representations and certifications posted electronically on SAM.]

(c) Offerors must complete the following representations when the resulting contract will be performed in the United

States or its outlying areas. Check all that apply.

(1) Small business concern. The offeror represents as part of its offer that it ( ___ ) is, ( ___ ) is not a small business concern.

(2) Veteran-owned small business concern. (Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.) The offeror represents as part of its offer that it ( ___ ) is, ( ___ ) is not a veteran-owned small business concern.

(3) Service-disabled veteran-owned small business concern. (Complete only if the offeror represented itself as a veteran-owned small business concern in paragraph (c)(2) of this provision.) The offeror represents as part of its offer that it ( ___ ) is, ( ___ ) is not a service-disabled veteran-owned small business concern.

(4) Small disadvantaged business concern. (Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.) The offeror represents that it ( ___ ) is, ( ___ ) is not a small disadvantaged business concern as defined in 13 CFR 124.1002.

(5) Women-owned small business concern. (Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.) The offeror represents that it ( ___ ) is, ( ___ ) is not a women-owned small business concern.

(6) WOSB concern eligible under the WOSB Program. [Complete only if the offeror represented itself as a women-owned small business concern in paragraph (c)(5) of this provision.] The offeror represents that--

(i) It [ ___ ] is, [ ___…