M00264-17-R-1000_Solicitation.docx

M00264-17-R-1000

Section B - Supplies or Services and Prices

LREC Operational Training and Education

FFP

Provide LREC Operational Training and Education Services, as required by Section 5.1.1 of the PWS.

FOB: Destination

NET AMT

Each

LREC Cultural Training and Education Exe

Provide LREC Cultural Training and Education Execution Services, as required by section 5.1.2 of the PWS. Unit of issue is per training session.

NET AMT

Each

LREC Language Training and Education Exe

Provide LREC Language Training and Education Execution Services, as required by Section 5.1.3 of the PWS. Unit of issue is per training session.

NET AMT

Days

LREC Event Support for Government

Provide LREC Training Event Support for Government Led Training, as required by Section 5.1.4 of the PWS. Unit of Issue is per day of event support.

NET AMT

Each

Operational Culture and Language Experti

Provide Operational Culture and Language Expertise Services, as required by Section 5.2.1 of the PWS.

NET AMT

Each

Expeditionary Culture and Language Exper

Provide Expeditionary Culture and Language Expertise Services-Monthly Services for Combat and Non-Combat per Section 5.2.2 of the PWS.

NET AMT

Each

Expeditionary Culture and Language Exper

Provide Expeditionary Culture and Language Expertise Services-Weekly Services for Combat and Non-Combat Support, per Section 5.2.2 of the PWS.

NET AMT

Social and Behavioral Science Research

Provide Social and Behavioral Science Research Services, as required by Section 5.3 of the PWS.

NET AMT

RCLF Educational Support Services

Provide RCLF Educational Support Services, as required by Section 5.4.1 of the PWS.

NET AMT

Institutionalization and DOTMLPF Support

Provide Institutionalization and DOTMLPF Support Services, as required by Section 5.4.1 of the PWS.

NET AMT

Program Management

Provide Program Management, as required by Secton 5.5 of the PWS.

NET AMT

Cost

Travel

COST

Provide travel to CONUS and OCONUS as required by the PWS

ESTIMATED COST

Cost

ODC

COST

As provided in the PWS.

ESTIMATED COST

FFP

NET AMT

Each

FFP

Provide LREC Cultural Training and Education Execution Services, as required by section 5.1.2 of the PWS. Unit of issue is per training session.

NET AMT

Each

FFP

Provide LREC Language Training and Education Execution Services, as required by Section 5.1.3 of the PWS. Unit of issue is per training session.

NET AMT

Days

FFP

Provide LREC Training Event Support for Government Led Training, as required by Section 5.1.4 of the PWS. Unit of Issue is per day of event support.

NET AMT

Each

FFP

Provide Operational Culture and Language Expertise Services, as required by Section 5.2.1 of the PWS.

NET AMT

Each

FFP

Provide Expeditionary Culture and Language Expertise Services-Monthly Services for Combat and Non-Combat per Section 5.2.2 of the PWS.

NET AMT

Each

FFP

Provide Expeditionary Culture and Language Expertise Services-Weekly Services for Combat and Non-Combat Support, per Section 5.2.2 of the PWS.

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

Cost

COST

ESTIMATED COST

Cost

COST

ESTIMATED COST

FFP

NET AMT

Each

FFP

Provide LREC Cultural Training and Education Execution Services, as required by section 5.1.2 of the PWS. Unit of issue is per training session.

NET AMT

Each

FFP

Provide LREC Language Training and Education Execution Services, as required by Section 5.1.3 of the PWS. Unit of issue is per training session.

NET AMT

Days

FFP

Provide LREC Training Event Support for Government Led Training, as required by Section 5.1.4 of the PWS. Unit of Issue is per day of event support.

NET AMT

Each

FFP

Provide Operational Culture and Language Expertise Services, as required by Section 5.2.1 of the PWS.

NET AMT

Each

FFP

Provide Expeditionary Culture and Language Expertise Services-Monthly Services for Combat and Non-Combat per Section 5.2.2 of the PWS.

NET AMT

Each

FFP

Provide Expeditionary Culture and Language Expertise Services-Weekly Services for Combat and Non-Combat Support, per Section 5.2.2 of the PWS.

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

Cost

COST

ESTIMATED COST

Cost

COST

ESTIMATED COST

FFP

Provide LREC Operational Training and Education Services, as required by the PWS.

NET AMT

Each

FFP

Provide LREC Cultural Training and Education Execution Services, as required by section 5.1.2 of the PWS. Unit of issue is per training session.

NET AMT

Each

FFP

Provide LREC Language Training and Education Execution Services, as required by Section 5.1.3 of the PWS. Unit of issue is per training session.

NET AMT

Days

FFP

Provide LREC Training Event Support for Government Led Training, as required by Section 5.1.4 of the PWS. Unit of Issue is per day of event support.

NET AMT

Each

FFP

Provide Operational Culture and Language Expertise Services, as required by Section 5.2.1 of the PWS.

NET AMT

Each

FFP

Provide Expeditionary Culture and Language Expertise Services-Monthly Services for Combat and Non-Combat per Section 5.2.2 of the PWS.

NET AMT

Each

FFP

Provide Expeditionary Culture and Language Expertise Services-Weekly Services for Combat and Non-Combat Support, per Section 5.2.2 of the PWS.

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

Cost

COST

ESTIMATED COST

Cost

COST

ESTIMATED COST

FFP

NET AMT

Each

FFP

Provide LREC Cultural Training and Education Execution Services, as required by section 5.1.2 of the PWS. Unit of issue is per training session.

NET AMT

Each

FFP

Provide LREC Language Training and Education Execution Services, as required by Section 5.1.3 of the PWS. Unit of issue is per training session.

NET AMT

Days

FFP

Provide LREC Training Event Support for Government Led Training, as required by Section 5.1.4 of the PWS. Unit of Issue is per day of event support.

NET AMT

Each

FFP

Provide Operational Culture and Language Expertise Services, as required by Section 5.2.1 of the PWS.

NET AMT

Each

FFP

Provide Expeditionary Culture and Language Expertise Services-Monthly Services for Combat and Non-Combat per Section 5.2.2 of the PWS.

NET AMT

Each

FFP

Provide Expeditionary Culture and Language Expertise Services-Weekly Services for Combat and Non-Combat Support, per Section 5.2.2 of the PWS.

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

Cost

COST

ESTIMATED COST

Cost

COST

ESTIMATED COST

MINIMUM/MAXIMUM AMOUNTS

The minimum quantity and contract value for all orders issued against this contract shall not be less than the minimum quantity and contract value stated in the following table. The maximum quantity and contract value for all orders issued against this contract shall not exceed the maximum quantity and contract value stated in the following table.

MINIMUM

QUANTITY

MINIMUM

AMOUNT

MAXIMUM

QUANTITY

MAXIMUM

AMOUNT

$5,000.00 $24,998,000.00

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT FOR THE CENTER FOR ADVANCED OPERATIONAL CULTURE LEARNING (CAOCL)

CAOCL LANGUAGE AND CULTURE TRAINING AND EDUCATION SUPPORT SERVICES

1. GENERAL: This is a non-personal services contract to provide education, training, advising, research, and institutionalization support services across multiple knowledge domains including language, region, culture specific, and culture general. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, software, supplies, transportation, tools, materials, supervision, and other items necessary to perform education, training, advising, and institutionalization support services across multiple knowledge domains including language, region, culture specific, and culture general as defined in this Performance Work Statement (PWS) except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2 Background: The Marine Corps CAOCL ensures Marines are equipped with operationally relevant regional, culture specific, culture general, and foundational language instruction to support effective planning and operations in the joint and combined expeditionary environment. CAOCL is chartered under Department of Defense (DoD) Instruction 5160.70 and is a subordinate activity under the Marine Corps University (MCU). The CAOCL staff executes pre-deployment training programs (PTPs), provides direct support to the operating forces, provides operationally focused programs in individual and collective training, supports service-mandated Language, Regional Expertise, and Culture (LREC) institutionalization requirements, conducts social science research, and conducts Professional Military Education (PME) based upon mission scenarios and identified needs, as well as the need to prepare Marines for anticipated and emergent contingencies.

CAOCL’s approach to education and training covers four content areas: language, regional, culture specific, and culture general knowledge and skills, collectively referred to below as LREC.

CAOCL annually provides on-site, face-to-face LREC pre-deployment training to well over 60,000 Marines and Marine units deploying worldwide for missions that span the range of military operations. CAOCL training solutions range from one hour briefs to four-week classes to field assessments, and focus on those aspects of culture and language that will enhance Marines’ capabilities in a specific mission and locale.

CAOCL’s principle education program is the Regional, Culture, and Language Familiarization (RCLF) Program, which is a career-length program designed to instill, develop, and sustain basic LREC capabilities in our career Marines. The end state of this program is to provide a basic foundation to enhance cross-cultural competence within the general purpose force through a familiarization with culture general concepts, regional context, culture specific information, and tactical phrase usage in a regional language. CAOCL also provides LREC instruction, support, and staff exercise participation for several Marine Corps University (MCU) schools and other Marine Corps formal schools and offers LREC related electives in support of MCU.

CAOCL is chartered to provide LREC institutionalization across the Doctrine, Organization, Training, Materiel, Leadership, Personnel and Facilities (DOTMLPF) pillars. To that end, CAOCL is responsible for drafting and/or reviewing departmental, joint, interagency, and service-level LREC documents for equity and concurrence. Additionally, CAOCL is responsible for maintaining the LREC Training and Readiness Manual.

CAOCL provides social science research through the Translational Research Group (TRG). TRG conducts scientific, fieldwork-based research on Marine Corps programs and processes and provides scientific advising to decision-makers in Marine Corps organizations from MCU to Headquarters Marine Corps (HQMC) and the Office of the Secretary of Defense (OSD). TRG provides conceptual, theoretical, and methodological capability to support problem framing, critical analysis, and research across a broad range of topics. TRG also supports CAOCL’s assessment and culture general/cross-cultural competence efforts.

CAOCL coordinates the provision of Expeditionary Cultural and Language Support Services to Marine units for designated deployments. Under these services, the contractor shall support and assist deployed commanders regarding the impacts of local culture on military/civilian operations and vice versa, and issues relating to politics, governance, socio-economic development, and tribal or other ethnic dynamics in the area of responsibility. In addition, under these services, the contractor shall provide a multidisciplinary approach and analytical depth to current and future operations in the area of responsibility and offer perspective and input to support the Range of Military Operations (ROMO). Services also include providing input regarding cultural, religious, linguistic, and geopolitical information to the commander and his or her staff regarding national and local affairs; and cultural awareness, advice, and training to primary staff and other military personnel as required.

1.3 Objectives: The main objective is to ensure Marines deploy with an operational understanding of the local military and partner cultures and regional dynamics relevant to the mission with select Marines being language-enabled, in order to facilitate mission success. To accomplish this, CAOCL requires a comprehensive, flexible, fully integrated training, education, development, execution, maintenance, research, and operational and expeditionary culture and language capability to respond to emerging global United States Marine Corps (USMC) requirements and changing situations such as emerging threats and opportunities across the globe. In order to respond to operational needs, LREC support functions are required in order to prepare forces for deployment. CAOCL relies heavily upon these services to support its evolving mission. Personnel are also needed to contribute to CAOCL’s overall effort to actively advance institutionalization through doctrine and engagement. CAOCL, on behalf of the Marine Corps, ensures that LREC capabilities are adequately institutionalized across the DOTMLPF pillars in order to enable the Marine Corps to meet the requirements addressed in Chairman of the Joint Chiefs of Staff (CJCS) 3126.01A Directive. A priority is to ensure that LREC, as a functional area, receives sufficient consideration in the capability development process and in the development of future Mission Essential Task List (METL) based training plans and revalidated pre-deployment training requirements.

1.4 Scope: The scope of this effort is for the provision of operational, technical, logistical, and programmatic support of CAOCL mission requirements. Principal support areas under this effort include all facets of execution required to support not only CAOCL’s operationally focused LREC program, but also forward deployed units. Critical capabilities within this effort include: providing professional foreign LREC training and education programs and services that improve the cross-cultural effectiveness of Marines; providing language instruction, Operational Culture General, and Operational Culture (Region) Specific at each of the three Marine Expeditionary Forces (MEFs), 29 Palms, and other subordinate commands at various locations around the world; and providing senior level experts in regionally oriented, operationally relevant culture to support operational unit commanders, normally in a forward deployed environment. Specific capabilities include translational social science research, program analysis, assessment, policy support, curriculum development, content development, and instructional systems design in accordance with Systems Approach to Training User’s Guide (SAT) set forth under the Navy Marine Corps (NAVMC) Order 1553.1 and the SAT Manual.

The following objectives and deliverables are the covered under this requirement:

LREC Event Support for Government Severable capability based on a full day of service.

Severable capability based on a full month of service.

1.5 Period of Performance: The Period of performance for this effort consists of a twelve (12) month base year and four (4) twelve (12) month option years. Each period is subject to the FAR 52.217-8 (Option to Extend Services) clause for 6 months performance; however, regardless of when or the number of times the clause is invoked, the total period of performance under this clause cannot exceed 6 months for the entire contract. If the base period and each option period are exercised, including the aforementioned option to extend services, the total period of performance of this contract cannot exceed five and a half (5 ½) years.

The Period of Performance reads as follows:

1.6 General Information

1.6.1 Quality Control (QC): The Contractor shall develop and maintain an effective quality control plan (QCP) to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means of assurance that the work complies with the requirements of the contract. If any changes are required, the Contractor shall provide one copy of a comprehensive written QCP to the Contracting Officer’s Representative (COR) within 5 working days. After acceptance of the quality control plan the Contractor shall receive the Contracting Officer’s (KO) acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The Government shall evaluate the Contractor’s performance under each task order in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The Contractor will be required to work during holidays if the military units they are supporting do not have the day off. Contractor may be required to travel on Holidays if the units require training the day after the Holiday. Federal Holidays are:

1.6.4 Hours of Operation: For deliverables executed on a regular week schedule, Government facilities’ standard hours are between 8:00 A.M. – 5:00 P.M. local time Monday through Friday. For deliverables executed in combat and non-combat locations, hours of operations vary and could extend beyond the regular week standard hours.

1.6.5 Place of Performance: For this requirement, place of performance is subject to the applicable deliverables. Table below defines place of performance per deliverable:

Government facilities defined at the task order level

Many of the tasks to be performed under this contract will be performed at various locations throughout Continental United States (CONUS) and Outside Continental Unites States (OCONUS) as required by the Government, potentially to a forward deployed location. Further specification of place of performance will occur at the task order level.

1.6.6 Type of Contract: This contract is a single award Indefinite-Delivery Indefinite-Quantity (IDIQ) hybrid contract consisting of Firm Fixed Price (FFP) Contract Line Item Numbers (CLIN) for performance tasks listed in the PWS and Cost Reimbursement (no fee bearing) CLINs for Travel and Other Direct Cost (ODC). The IDIQ contract includes a minimum contract dollar of $5,000.00 (minimum guarantee) and a contract ceiling of $24,998,000.00.

All travel efforts will be defined at the task order level. Task orders under this contract will be issued as Firm Fixed Price for services and Cost Reimbursement for Travel and ancillary OCONUS cost. All travel and ancillary expenses must be approved in writing by the Contracting Officer’s Representative prior to costs being incurred.

1.6.7 Security Requirements: Overarching security requirements and Contractor access to classified information shall be as specified in the DD Form 254 (Attachment 7). Contractor personnel shall possess the appropriate security clearance upon reporting to work on the first day.

1.6.7.1 Common Access Card (CAC): Contractor personnel assigned to work aboard Marine Corps facilities are required to possess a CAC. Upon award of the contract the Field Security Office (FSO) will coordinate with the COR of the contract and provide a list of all contractor personnel (name, Social Security Number, date of birth and an email address) assigned to work on this contract.

1.6.7.2 Secret Eligibility Requirements: All identified contractor personnel filling a noncritical sensitive capability position must have a secret eligibility.

1.6.7.3 Secret Clearance: All identified contractor personnel filling a noncritical sensitive capability position that will provide support must have an “active secret clearance”.

1.6.7.4 Visitor Request: All identified contractor personnel filling a noncritical sensitive capability position that requires “secret access” must send a visitor request to Marine Corps Combat Development Center (MCCDC) through the FSO and use Security Management Office (SMO) Code M30000.

1.6.7.5 System Authorization Access Request (SAAR): All identified contractor personnel filling a noncritical sensitive capability position and need access to any government network will need to complete a DD Form 2875 prior to reporting to work (see chart below).

Capabilities Per Section 5

NACI (SF 85)

Secret Eligibility Required

(SF 86)

Secret Clearance Required (SF 86 With Access)

Visitor Request Required To Activate Secret Clearance

System Authorization Access Request Required DD Form 2875

LREC Operational Training and Education Services

LREC Cultural Training and Education Support Services

LREC Language Training and Education Support Services

LREC Event Support for Government

Operational Cultural and Language Support Services

Expeditionary Cultural and Language Support Services

Social and Behavioral Science Research Services

Program Management Integration Support Services

1.6.8 The Contractor shall be responsible for safeguarding all Government equipment, information, and property provided for Contractor use when performing in a Government facility. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.9 Special Qualifications: The Contractor shall be responsible for employment, training, guidance, and supervision of qualified personnel performing under this PWS. The Contractor shall accomplish the assigned services by employing and utilizing qualified personnel possessing an appropriate combination of education, training, and experience to successfully accomplish the services in this PWS.

1.6.10 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend the kick off meeting and any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO and COR may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer and/or the COR will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.11 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public, Government, or other Contractor personnel, that they are Government officials. They must also ensure that all documents or reports produced by Contractor are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. The Contractor shall provide identification badges and contract personnel are required to wear badges at all times in the performance of each task order.

1.6.12 Travel: The Contractor shall be required to travel to CONUS and OCONUS locations in support of this contract to fulfill the requirements contained in this PWS. All travel transactions will be accounted for under a separate line item under the contract. Travel transactions will be defined and agreed at the task order level. Travel cost will be procured as cost reimbursement. Contractor shall provide the COR all travel information in accordance with FAR 31.205-46 Travel Costs. Minimum documentation required for travel submission includes (1) Name and title of traveler, (2) Purpose of the trip, (3) dates of travel and destination, and (4) travel mode(s) authorized.

When Contractor personnel travel on board naval vessels, Contractor personnel will be provided billeting and messing for the duration while at sea. Per diem will only be authorized during port calls and at the ports of embarkation and debarkation. Local travel that is within 50 miles of Marine Corps Base Quantico, or the assigned duty station, (e.g., Camp Pendleton, Quantico, Camp Lejeune and Okinawa) will not be reimbursed.

1.6.13. Other Direct Costs (ODCs): As part of this PWS, associated costs pertaining to deployment travel will be accounted for under a line item for ODCs. Contractor personnel deploying into active combat theaters shall require a Synchronized Pre-deployment & Operational Tracker/Letter of Authorization (SPOT/LOA). Deployment costs such as hazard and hardship pay, shall be in accordance with the Department of State Standardized Regulations (DSSR). ODCs will be procured as cost reimbursement.

Defense Base Act insurance shall be in accordance with commercial practices.

ODCs shall also account for shipping costs of training aids to off-site training locations, which are the responsibility of the contractor.

1.6.14 Data Rights:

a. All reports, materials (including training materials, computer software and hardware, source code, interfaces, Tools, Works, and related items) and information, in whatever form, created, generated, or produced under this contract shall become the property of the Marine Corps; therefore, the Marine Corps shall have the right to use, modify, reproduce, perform, display, release, or disclose such reports, materials, and information in whole or in part, in any manner, and for any purpose whatsoever, and to have or authorize others to do so.

b. The Marine Corps requires unfettered use of the subject deliverables that are part of this effort. Therefore, any restricted data rights, information, software, items and/or other materials including, but not limited to, the Contractor’s or a Third-Party’s Proprietary Data, information, software, items and/or other materials must not be used for any services under this PWS without the specific written approval by the Contracting Officer prior to start of any work.

c. No data, materials, or other items created or provided expressly for this contract shall be used by the Contractor for any purpose other than the support and performance under this contract without the prior written permission of the Contracting Officer.

The Government shall have, at a minimum, unlimited right in or to all documents/materials, analyses, research, reports, briefings and/or other items, and all associated intellectual property, (singularly or collectively “Items”), created, generated, or produced under this contract. Moreover, without limitation, the source codes of any software, web designs or web-related or associated products, graphics, video and animation products, storyboards and scripts, training/instructional materials and courseware, and all associated intellectual property, produced under this contract shall be Government owned and are the sole property of the Government and not the Contractor, sub-Contractor, or individual author or researcher, with all rights and privileges of ownership/copyright, and intellectual property and intellectual property rights belonging exclusively to the Government except as described in Section 5.3 (Social and Behavioral Science Research Services) or as protected under federal and Marine Corps Human Subjects Protection regulations (see Reference (p)). None of these items may be used or sold by the Contractor without first obtaining prior written permission from the Contracting Officer. All Items supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights. Furthermore, the Contractor shall not use the Contractor’s or a third-party’s proprietary data, information, software, items and/or other materials for any purpose without meeting the requirements of clause 252.227-7020, and without the specific, written approval by the Contracting Officer, prior to start of any work.

1.6.15 Organizational Conflict of Interest (OCI): The Contractor shall report immediately to the Contracting Officer any instances where Organizational Conflict of Interest is apparent or present, per criteria set forth under FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that concern may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note: This is the only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). Employee of the U.S. Government appointed by the Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. LANGUAGE REGIONAL EXPERTISE AND CULTURE (LREC) EXPERT: Subject Matter Experts that are recognized country and regional experts with significant first-hand experience living and working abroad with a thorough and current knowledge of a designated area. Such experts are able to combine knowledge and experience across CAOCL’s four LREC content areas (language, regional, culture specific, and culture general knowledge and skills) to support tactically and operationally relevant training and education efforts by conducting independent research, writing and revising course materials and other products, and delivering periods of instruction.

2.1.7. TEACHBACKS: This is a quality control method used to evaluate an instructor among its peers and CAOCL’s management prior to presenting an instruction or executing a class.

2.1.8 QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. Acronyms:

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide commercial internet access via Wi-Fi.

3.2 Facilities: Due to the Marine Corps Enterprise Network (MCEN) data infrastructure required to perform the requested service capability, the Government will provide the necessary workspace for the Contractor staff to provide the support outlined in the PWS to include desk space. The Government will provide up to 48 work stations at Quantico, VA for the contractor to perform. For the Operational and Expeditionary Forces Cultural & Language Support Services, the Government will provide one work station per location.

Available work stations only include a desk and chair. No computers, phones and printers are available at this office space. Contractor shall consider this resource restriction in their development of technical approach to satisfy the requirements set forth under this PWS.

The Government will provide the training venues for the contractor to execute culture and language training. Training venues consist of, but are not limited to, classrooms, conference rooms, and amphitheaters.

3.3 Utilities: All utilities in the facility will be available for the Contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which includes turning off the water faucets or valves after using the required amount.

3.4 Equipment: The Government will provide access to fax machines. Telephones will be provided on an as needed basis based on availability of Government resources, though every individual shall not have access to their own dedicated line; all Contractor personnel will have access to a central office phone when required. Additionally, the Government will provide two radios that meet training range requirements to support field training conducted at the Marine Corps Air Ground Combat Center 29 Palms.

3.5 Materials: The Government will provide the Contractor access to all documents and/or technical and classified information as required to complete this effort. Any documents or information released to the Contractor will be itemized and a summary copy retained for archive and tracking purposes. Additionally, as required by the Government, Contractor will require access to collateral documents releasable to coalition partners such as North Atlantic Treaty Organization (NATO), Republic of Korea (ROK), and Japan, etc. Access and handling of For Official Use Only (FOUO) information may be required as well. Any classified information generated in the performance of this contract shall require the application of derivative classification and markings consistent with the source material. The Government representative responsible for approving submission of responses to formal requests will apply the necessary derivative classifications and markings. CAOCL will not participate in review of materials classified higher than the collateral level, so there will be no review of top secret (TS) materials.

3.6 Printing: All Government printing requirements must be done by or through the local Defense Logistics Agency (DLA) Document Services. https://www.dso.documentservices.dla.mil/DSF/storefront.aspx?SITEGUID=17b9c74a-f80b-4e48-b274-729acb2e14ad

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. Visas and Passports: The Contractor shall ensure all employees that travel OCONUS in support of this contract are in possession of a valid visa or passport as required by the State Department. The Contractor has the full responsibility of paying for these items and the Government will not reimburse the Contractor for them.

4.2. Materials: The Contractor shall provide office supplies (including, but not limited to, pens, pencils, markers, staplers, staple guns, desk blotters, paper, and computer software) necessary to meet the requirements in this PWS.

4.3. Equipment: The Contractor shall provide laptops and color printer(s) (to include toner, cartridges, and paper) necessary to meet the requirements in this PWS. All contractor laptops shall be equipped with at least one USB port and one HDMI drive so that computers can easily be connected to existing systems and used as platforms for providing instruction. All computers must have basic productivity software including, but not necessarily limited to Microsoft Office, Adobe Suite and a web browser. Computers must be capable of accessing the internet through Wi-Fi.

Computers used by personnel supporting Social and Behavioral Science Research Services must have bibliographic software (such as EndNote, RefWorks, or Zotero) and qualitative analysis software (such as ATLASti or NVIVO). At least one computer used by personnel conducting research must have software capable of performing basic statistical analysis functions (such as a basic SPSS package). Software must be capable of exporting data and reports in industry standard formats.

For RCLF Education Support Services, at least one computer must have software capable of performing basic programming and design functions, including but not limited to QuestionMark Perception, Java, JavaScript, XML, HTML (including HTML 5 preferred), ActionScript, and CSS; Adobe Masters Collection; Microsoft office automation tools to include Office, Project and Visio; Lectora Inspire, Captivate, or Articulate; software for converting materials to ePub and Mobi; and graphic design software.

Contractor must also provide anti-plagiarism software to ensure authenticity of training and educational material being developed.

For Operational Culture and Language Expertise Services deliverables, the Contractor shall provide microphone/PA system to be used in situations where it is necessary to amplify an instructor’s voice to reach large groups or to compete with background noise.