LucidChartFY26_SOO.pdf
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- Lucid Chart Alternate Sources
- Solicitation number
- FA830726QB054
About this file
This is a Statement of Objectives (SOO) for a federal purchase order of LucidChart (Lucid GovSuite) software licenses for the Air Force Life Cycle Management Center (AFLCMC).
The Government is procuring 70 Lucid GovSuite licenses annually for Platform One Customer Experience (P1CE) to provide enterprise visual collaboration, workflow mapping, and user experience design capabilities. The contract supports P1CE's mission to streamline customer onboarding into DevSecOps pipelines, cloud services, and software acquisition pathways by enabling creation of process maps, architecture diagrams, customer journey maps, and workflow visualizations. The base performance period runs from 09 August 2026 through 08 August 2027, with three one-year option periods extending through 08 August 2030. Performance will occur at Platform One/HNCX, 420 Broadway Street, San Antonio, Texas 78205. License access and activation must be delivered within five business days after receipt of award, with confirmations and administrative details sent to robert.mckeithan.1@us.af.mil and AFLCMC.HNCX.P1.LicenseManagement@us.af.mil. The Contractor must designate a single Point of Contact for coordination with the Platform One Program/Acquisition Manager and Procurement Contracting Officer, provide timely license provisioning and renewal notifications, deliver issue resolution support and product updates, and maintain Government-grade security standards. The platform must support enterprise collaboration requirements and provide proactive communication regarding subscription timelines and expiration dates.
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| File | Type | Posted |
|---|---|---|
| LucidChart_RFI_Vendor_Questionnaire.pdf |
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Text version
LucidChart (Lucid GovSuite)
FA830726QB054
Purpose:
The purpose of this Government purchase is to provide Platform One (P1) Customer Experience (P1CE) with enterprise visual collaboration, workflow mapping, and user experience (UX) design capabilities to support customer onboarding, solution design, operational planning, and enterprise process visualization. LucidChart provides a secure, collaborative diagramming platform enabling P1CE to rapidly create process maps, architecture diagrams, customer journey maps, and workflow visualizations in support of Platform One mission delivery.
Scope or Mission:
LucidChart supports the Platform One Customer Experience (P1CE) mission by providing a centralized visual collaboration capability for designing user journeys, mapping acquisition workflows, building operational process flows, and developing system architecture diagrams.
P1CE directly interfaces with Platform One customers and mission partners to streamline onboarding into DevSecOps pipelines, cloud services, and software acquisition pathways.
LucidChart enables P1CE to visually communicate complex workflows, reduce process ambiguity, improve stakeholder engagement, and accelerate enterprise decision-making.
Period and Place of Performance:
Base: 09 Aug 2026 – 08 Aug 2027
Option Year 1: 09 Aug 2027 – 08 Aug 2028
Option Year 2: 09 Aug 2028 – 08 Aug 2029
Option Year 3: 09 Aug 2029 – 08 Aug 2030
Place of Performance:
Platform One/HNCX
420 Broadway St.
San Antonio, TX 78205
Background:
The Air Force Life Cycle Management Center (AFLCMC) Crypto and Cyber Systems Division (CCSD) supports Platform One (P1) in delivering enterprise DevSecOps capabilities to Department of the Air Force programs and mission partners. Platform One Customer Experience (P1CE) serves as the customer-facing integration arm, responsible for customer engagement, onboarding strategy, process improvement, and UX design. To support this mission, P1CE requires an enterprise-grade diagramming and collaboration platform capable of securely building workflows, journey maps, operational process diagrams, and architecture visualizations.
Performance Objectives (Required Results):
LucidChart facilitates P1CE requirements to improve customer experience workflows, streamline onboarding, standardize process documentation, and improve enterprise collaboration.
The platform enables P1CE to design clear customer journey maps, architecture workflows, and operational process diagrams supporting customer integration into Platform One capabilities.
This directly reduces onboarding friction, improves customer transparency, and enhances UX design maturity across Platform One operations.
The LucidChart contract shall provide:
CLIN Part Number Description QTY Period
0001 GOVSUITE-
Lucid GovSuite
70 Base Year
1001 GOVSUITE-
Lucid GovSuite
70 Option Year 1
2001 GOVSUITE-
Lucid GovSuite
70 Option Year 2
3001 GOVSUITE-
Lucid GovSuite
70 Option Year 3
License access and activation shall be delivered within five (5) business days after receipt of award (ARO). License confirmations and administrative access details shall be delivered to robert.mckeithan.1@us.af.mil and AFLCMC.HNCX.P1.LicenseManagement@us.af.mil.
Operating Constraints:
The Contractor shall provide a single Point of Contact (POC) for coordination with the Platform One Program/Acquisition Manager (PM/AM) and Procurement Contracting Officer (PCO). The Contractor shall provide timely license provisioning, renewal notifications, issue resolution support, product updates, and proactive communication on subscription timelines and expiration dates. The platform shall maintain Government-grade security standards and support enterprise collaboration requirements.
File details come from the government source that posted it. Updated .