LiveScan Software Maintenance Contract B-51376.docx

DOCX document 176 KB Posted

Attached to
IDOC - Livescan Maintenance Services SSSP
Solicitation number
26-426DOC-CENTO-B-51376
Issued by
Illinois

About this file

This is an Information and Technology Contract between the State of Illinois, acting through the Illinois Department of Corrections (IDOC), and a vendor for LiveScan System Maintenance Services. IDOC seeks a maintenance agreement for its existing LiveScan biometric fingerprinting machines, which are used in correctional facilities across the state to conduct fingerprinting services for individuals in custody and manage criminal records coordination between IDOC and the Illinois State Police. The vendor must provide technical support and troubleshooting assistance, perform software updates and upgrades only upon approval from IDOC or the Bureau of Investigations staff, maintain clear documentation and communication with B of I staff, and provide online and remote support services. For new devices due to failure or regular upgrade cycles, software installation will be transferred at no additional cost to IDOC. The vendor must acknowledge notifications within one hour of receipt and initiate on-site or remote service within two hours. Service is required at 36 correctional facilities and related centers located throughout Illinois. The contract has an initial term of one year, with a maximum total term not to exceed ten years including any renewal options. IDOC reserves the right to add or remove service locations at any time during the contract term through written notice and amendment.

The minimum annual maintenance fee for all 36 LiveScan systems is $64,620, with the total contract price being estimated rather than firm. IDOC is responsible for all hardware repairs or replacements, which shall be quoted on an as-needed basis. Expenses are not allowed under the contract. The vendor must warrant that prices charged to the State are not higher than the lowest prices offered to any other comparable customer. No subcontractors with annual contract values of $100,000 or more have been identified. This procurement was conducted as a Small Purchase under sole source conditions, indicating that only one qualified vendor was available or capable of providing the specialized LiveScan maintenance services. The contract is subject to prevailing wage requirements for service contracts under the Illinois Procurement Code, and the vendor must comply with all applicable state and federal regulations, security requirements, and certifications. Payment will be made in accordance with the State Prompt Payment Act, and a $15 Minority Contractor Initiative fee will be deducted from the first check issued to the vendor.

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The Parties to this Contract are the State of Illinois acting through the undersigned Agency (the “State”) and Vendor. This Contract, consisting of the signature page and numbered sections listed below and any attachments referenced in this Contract, constitute the entire Contract between the Parties concerning the subject matter of the Contract, and in signing the Contract, the Vendor affirms that the Certifications and if applicable the Financial Disclosures and Conflicts of Interest attached hereto are true and accurate as of the date of the Vendor’s execution of the Contract. This Contract supersedes all prior proposals, contracts and understandings between the Parties concerning the subject matter of the Contract. This Contract can be signed in multiple counterparts upon agreement of the Parties.

Contract includes BidBuy Purchase Order? (The Agency answers this question prior to Contract filing.)

☐ Yes ☐ No Contract uses Illinois Procurement Gateway Certifications and Disclosures?

☒ Yes (IPG Certifications and Disclosures including IPG Active Registered Vendor Disclosure (formerly named Forms B)) ☐ No

1. DESCRIPTION OF SUPPLIES AND SERVICES

2. PRICING

3. TERM AND TERMINATION

4. STANDARD BUSINESS TERMS AND CONDITIONS

5. SUPPLEMENTAL PROVISIONS

6. STANDARD ILLINOIS CERTIFICATIONS

7. FINANCIAL DISCLOSURES AND CONFLICTS OF INTEREST (IF APPLICABLE)

8. CONTRACT SPECIFIC CERTIFICATIONS AND DISCLOSURES – “IPG Active Registered Vendor Disclosure (formerly called FORMS B)” (IF APPLICABLE)

9. PURCHASE ORDER FROM BIDBUY (IF APPLICABLE)

In consideration of the mutual covenants and agreements contained in this Contract, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties agree to the terms and conditions set forth herein and have caused this Contract to be executed by their duly authorized representatives on the dates shown on the following CONTRACT SIGNATURES page.

STATE OF ILLINOIS

INFORMATION AND TECHNOLOGY CONTRACT

Illinois Department of Corrections Livescan System Maintenace Service

26-426DOC-CENTO-B-51376

State of Illinois Chief Procurement Office for General Services Information and Technology Contract V.26.1

VENDOR

Vendor Name: Click here to enter text.
Address (Street/City/State/Zip): Click here to enter text.
Signature:
Phone: Click here to enter text.
Printed Name: Click here to enter text.
Fax: Click here to enter text.
Title: Click here to enter text.
ALL NOTICES TO:

Email: Click here to enter text.

Date:

STATE OF ILLINOIS

Procuring Agency: Illinois Department of Corrections
Phone: Click here to enter text.
Street Address: 1000 E. Converse St..
Fax: Click here to enter text.
City, State ZIP: Springfield, IL 62794.
ALL NOTICES TO:

Email: DOC.Procurement@illinois.gov.

Official Signature:
Date: Click here to enter text.

Printed Name: Latoya Hughes / James Deen.

Official’s Title: Director / CFO.

Legal Signature:
Date: Click here to enter text.

Legal Printed Name: Click here to enter text.

Legal’s Title: Click here to enter text.

Fiscal Signature:
Date: Click here to enter text.

Fiscal’s Printed Name: Click here to enter text.

Fiscal’s Title: Click here to enter text.

State of Illinois IFB Contract: Description of Supplies and Services V. 14.1

AGENCY USE ONLY NOT PART OF CONTRACTUAL PROVISIONS

· Agency Reference #:

· Project Title: IDOC - Livescan System Maintenance Service SSSP

· Contract #:

· Procurement Method (IFB, RFP, Small Purchase, etc.): Small Purchase with Sole Source Conditions

· BidBuy / Bulletin Reference #: 26-426DOC-CENTO-B-51376

· Award Code:

· Subcontractor Utilization? |_| Yes |_|No Subcontractor Disclosure? |_| Yes |_|No

· Funding Source:

· Obligation #:

· Small Business Set-Aside? |_| Yes |_|NoPercentage:
· Minority Owned Business? |_| Yes |_|NoPercentage:
· Women Owned Business? |_| Yes |_|NoPercentage:
· Persons with Disabilities Owned Business? |_| Yes |_|NoPercentage:
· Veteran Owned Small Business? |_| Yes |_|NoPercentage:

· Other Preferences?

State of Illinois Chief Procurement Office for General Services Information and Technology Contract V.26.1

1. DESCRIPTION OF SUPPLIES AND SERVICES

1.1. GOAL: The Illinois Department of Corrections (IDOC) is actively seeking a service plan for Live Scan Machines to be used in their correctional facilities across the state. The current Livescan machines utilize proprietary software from Biometrics4All. This software enhances the ability to conduct efficient and accurate fingerprinting services for the individuals in custody and aid in managing their criminal records between IDOC and the Illinois State Police. Maintaining this technology is essential to the overall operations of the correctional system in Illinois.

1.2. SUPPLIES AND/OR SERVICES REQUIRED:

1.2.1. The vendor is responsible for providing technical support and troubleshooting assistance to customers. This includes helping customers with any technical questions, resolving any technical issues they may encounter or answering questions related to the product or service being provided.

1.2.2. The vendor is responsible for updating or upgrading the software, but only after receiving approval from the Illinois Department of Corrections or Bureau of Investigations (B of I) Staff or Designee.

1.2.3. Vendor will maintain clear documentation and provide communication with B of I staff or their designated representative to provide transparency and accountability in all services provided. This includes providing a comprehensive statement of work (SOW) that clearly outlines the details and scope of each service call.

1.2.4. Vendor shall provide online/remote support services directly related to the Live Scan system covered by this contract.

1.2.5. In the event of a new device (computer) due to failure or the regular upgrade cycle, the software will be installed (transferred) from the previous device to the new at no additional cost to the IDOC.

For procurements conducted in BidBuy, the State may include in this Contract the BidBuy Purchase Order as it contains the agreed Supplies and/or Services.

1.3. MILESTONES AND DELIVERABLES:

1.3.1. Vendor shall acknowledge notification from the Department within one(1) hour of receipt and shall initiate on-site or remote service within two (2) hours.

1.3.2. The vendor must maintain sufficient staffing and technical capacity to meet required response times statewide.

1.3.3. Service Locations:

Dixon Springs Structured Impact Program (DSSIP) 979 State Hwy 146 W. Golconda IL 62938
Shawnee Correctional Center 6665 State Route 146 East Vienna IL 62995
Vienna Correctional Center 6695 State Route #146 East Vienna IL 62995
Murphysboro Life Skills Re-Entry Center 636 Elza Brantley Dr Murphysboro IL 62966
Menard Correctional Center 711 Kaskaskia Street Menard IL 62259
DuQuoin Structured Impact Program (DQSIP) 275 Agriland Acres Du Quoin IL 62832
Pinckneyville Correctional Center 5835 State Route 154 Pinckneyville IL 62274
Big Muddy River Correctional Center 251 N IL HIGHWAY 37 Ina IL 62846
Centralia Correctional Center 9330 Shattuc Road Centralia IL 62801
Lawrence Correctional Center 10940 Lawrence Road Sumner IL 62466
Robinson Correctional Center 13423 East 1150th Avenue Robinson IL 62454
Southwestern Illinois Correctional Center 950 Kingshighway Street East St. Louis IL 62203
Greene County Work Camp US 67 South Roodhouse IL 62082
Jacksonville Correctional Center 2268 East Morton Avenue Jacksonville IL 62650
Pittsfield Work Camp 23540 365th Street Pittsfield IL 62363
Western Illinois Correctional Center 2500 Rt. 99 South Mount Sterling IL 62353
Clayton Work Camp 306 Correctional Drive Clayton IL 62324
Lincoln Correctional Center 1098 1350th Street Lincoln IL 62656
Logan Correctional Center 1096 1350th Street Lincoln IL 62656
Danville Correctional Center 3820 East Main Street Danville IL 61834
Decatur Correctional Center 2310 East Mound Road Decatur IL 62524
Taylorville Correctional Center 1144 Illinois Route 29 Taylorville IL 62568
Graham Correctional Center 12078 Illinois Route 185 Hillsboro IL 62049
Vandalia Correctional Center Route 51 North Vandalia IL 62471
Dixon Correctional Center 2600 N. Brinton Avenue Dixon IL 61021
East Moline Correctional Center 100 Hillcrest Road East Moline IL 61244
Kewanee Life Skills Re-Entry Center 2021 Kentville Road Kewanee IL 61443
Hill Correctional Center 600 South Linwood Road Galesburg IL 61402
Illinois River Correctional Center 1300 W. Locust Street Canton IL 61520
Pontiac Correctional Center 700 West Lincoln Street Pontiac IL 61764
Sheridan Correctional Center 4017 E. 2603 Road Sheridan IL 60551
Joliet Inpatient Treatment Center 2848 McDonough St. Joliet IL 60436

Northern Reception and Classification Center 16830 So. Broadway Street Joliet IL 60434

1.3.4. The Department reserves the right to add or remove service locations at any time during the term of the contract. Any such additions or removals shall be incorporated through written notice and contract amendment.

1.3.5. Vendor shall adjust services, and pricing in accordance with the contract terms.

1.4. VENDOR / STAFF SPECIFICATIONS:

1.4.1. The vendor's personnel must strictly adhere to all rules and regulations set by the Illinois Department of Corrections for remote system access. Non-compliance with these rules can and will lead to the termination of the agreement between the vendor and the Department.

1.4.2. Vendor’s staff must wear temporary I.D. while on premises.

1.5. TRANSPORTATION AND DELIVERY:

1.5.1. The vendor is required to bear the costs of transportation and handling for the equipment, and these expenses will not be reimbursed. The equipment should be priced on an F.O.B. destination basis, meaning the vendor assumes responsibility until the equipment reaches its destination.

1.6. SUBCONTRACTING

Subcontractors are allowed.

1.6.1. Will subcontractors be utilized? |_| Yes |_| No

A subcontractor is a person or entity that enters into a contractual agreement with a total value of $100,000 or more with a person or entity who has a contract subject to the Illinois Procurement Code pursuant to which the person or entity provides some or all of the goods, services, real property, remuneration, or other monetary forms of consideration that are the subject of the primary State contract, including subleases from a lessee of a State contract.

All contracts with subcontractors where the annual value of the subcontract is greater than $50,000 must include Standard Illinois Certifications completed by the subcontractor.

1.6.2. Please identify below subcontracts with an annual value of $100,000 or more that will be utilized in the performance of this Contract, the names and addresses of the subcontractors, and a description of the work to be performed by each.

· Subcontractor Name: Click here to enter text Amount to Be Paid: Click here to enter text Address: Click here to enter text Description of Work: Click here to enter text

· Subcontractor Name: Click here to enter text Amount to Be Paid: Click here to enter text Address: Click here to enter text Description of Work: Click here to enter text If additional space is necessary to provide subcontractor information, please attach an additional page

1.6.3. All contracts with the subcontractors identified above must include the Standard Illinois Certifications completed.

1.6.4. If the annual value of any the subcontracts is more than $100,000, then Vendor must provide to the State the Financial Disclosures and Conflicts of Interest for that subcontractor.

1.6.5. If at any time during the term of this Contract, Vendor adds or changes any subcontractors, Vendor is required to promptly notify, in writing, the State Purchasing Officer or the Chief Procurement Officer of the names and addresses and the expected amount of money that each new or replaced subcontractor will receive pursuant to this Contract. Any subcontracts entered into prior to award of this Contract are done at the sole risk of Vendor and subcontractor(s).

1.7. SUCCESSOR VENDOR

|X| Yes |_| No Contract is for services subject to 30 ILCS 500/25-80. Heating and air conditioning service contracts, plumbing service contracts, and electrical service contracts are not subject to this requirement. Non-service contracts, construction contracts, qualification-based selection contracts, and professional and artistic services contracts are not subject to this requirement.

If yes is checked, then Vendor certifies:

(i) that it shall offer to assume the collective bargaining obligations of the prior employer, including any existing collective bargaining agreement with the bargaining representative of any existing collective bargaining unit or units performing substantially similar work to the services covered by the Contract subject to its bid or offer; and

(ii) that it shall offer employment to all employees currently employed in any existing bargaining unit who perform substantially similar work to the work that will be performed pursuant to this Contract.

1.8. WHERE SERVICES ARE TO BE PERFORMED: Unless otherwise disclosed in this section all services shall be performed in the United States. If Vendor performs the services purchased hereunder in another country in violation of this provision, such action may be deemed by the State as a breach of the Contract by Vendor.

Vendor shall disclose the locations where the services required shall be performed and the known or anticipated value of the services to be performed at each location. If Vendor received additional consideration in the evaluation based on work being performed in the United States, it shall be a breach of Contract if Vendor shifts any such work outside the United States.

· Location where services will be performed: Click here to enter text Value of services performed at this location: Click here to enter text

2. PRICING

2.1 FORMAT OF PRICING:

2.1.1 Vendor shall submit pricing in the format shown below, based on the terms and conditions set forth in section 1 of this Contract.

2.1.2 Pricing shall be submitted in the following format: Per Line Item in BidBuy .

2.2 TYPE OF PRICING: The Illinois Office of the Comptroller requires the State to indicate whether the Contract price is firm or estimated at the time it is submitted for obligation. The total price of this Contract is estimated.

2.3 EXPENSES ALLOWED: Expenses are not allowed.

2.4 VENDOR’S PRICING: Attach additional pages if necessary.

2.4.1 Minimum annual maintenance fee for all 36 systems will be $64,620. IDOC shall be responsible for all hardware repairs or replacements. Hardware repairs or replacements shall be quoted on an as needed basisFor procurements conducted in BidBuy, the State may include in this Contract the BidBuy Purchase Order as it contains the agreed pricing.

|_| If checked, see the attached BidBuy Purchase Order for Vendor’s Price for the Initial Term.

2.5.1 Vendor warrants that the prices and rates charged to the State are not higher than the lowest prices the Vendor charges to any other customer for similar quantities and conditions. If during the term of this Contract Vendor offers or provides a lower price for the same or substantially similar supplies or services to any other comparable customer, Vendor shall extend the same lower price to the State. Vendor further warrants that all pricing is firm and may otherwise only be increased as expressly allowed in this Contract.

2.5.2 If the State becomes aware of materially more favorable pricing offered by Vendor to another customer for comparable goods or services, the State may require an equitable adjustment in pricing.

MAXIMUM AMOUNT: The total payments under this Contract and all renewal options shall not exceed $Click here to enter text without a formal amendment.

Information and Technology Contract V. 26.1

3. TERM AND TERMINATION

3.1 TERM OF THIS CONTRACT: This contract has an initial term of one year. If a start date is not identified, the term shall commence upon the last dated signature of the Parties.

For procurements conducted in BidBuy, the State may include in this contract the BidBuy Purchase Order as it contains the agreed term.

3.1.1 In no event will the total term of the contract, including the initial term, any renewal terms and any extensions, exceed ten (10) years. 30 ILCS 500/20-60

3.1.2 Vendor shall not commence billable work in furtherance of the contract prior to final execution of the contract except when permitted pursuant to 30 ILCS 500/20-80.

3.1 RENEWAL: NOT APPLICABLE

3.2 TERMINATION FOR CAUSE: The State may terminate this Contract, in whole or in part, immediately upon notice to Vendor if: (a) the State determines that the actions or inactions of Vendor, its agents, employees, or subcontractors have caused, or reasonably could cause, jeopardy to health, safety, or property, or (b) Vendor has notified the State that it is unable or unwilling to perform the Contract.

If Vendor fails to perform to the State’s satisfaction any material requirement of this Contract, is in violation of a material provision of this Contract, or the State determines that Vendor lacks the financial resources to perform the Contract, the State shall provide written notice to Vendor to cure the problem identified within the period of time specified in the State’s written notice. If not cured by that date the State may either: (a) immediately terminate the Contract without additional written notice or (b) enforce the terms and conditions of the Contract. Additional causes allowing for termination under this section include but are not limited to: failure to perform the services or deliver the goods within the time specified; failure to perform any other material requirement; failure to make sufficient progress so as to endanger performance; or any other breach of Contract. Vendor shall not be entitled to any anticipated profits or unearned compensation as a result of a termination for cause.

For termination due to any of the causes contained in this Section, the State retains its rights to seek any available legal or equitable remedies and damages. In the event the State covers a resulting loss by contracting with an alternate vendor, Vendor shall be liable for any difference in cost between this Contract price and the replacement price for the remaining term, as well as any other damages, including delay damages. Vendor shall be liable to the State for all reasonable costs incurred by the State in enforcing any provision of this Contract, including attorneys’ fees.

However, if, after termination, a court of competent jurisdiction determines that Vendor’s actions were excusable under this Contract, then the rights and obligations of the Parties shall be the same as if the termination had been issued as a Termination for Convenience. The State may, in its sole discretion and for its sole benefit, elect to exercise this right if it determines that it is in the best interest of the State.

3.3 TERMINATION FOR CONVENIENCE: The State may, for its convenience and with thirty (30) days’ prior written notice to Vendor, terminate this Contract in whole or in part and without payment of any penalty or incurring any further obligation to Vendor.

Upon submission of invoices and proof of claim, Vendor shall be entitled to compensation for supplies and services provided in compliance with this Contract up to and including the date of termination.

3.4 OTHER TERMINATION: The State may also terminate, in whole or in part, this Contract without advance notice pursuant to Section 3.7.

3.5 SUSPENSION: The State may also suspend, in whole or in part, this Contract without advance notice pursuant to Section 3.7.

3.6 AVAILABILITY OF APPROPRIATION: This Contract is contingent upon and subject to the availability of funds. The State, at its sole option, may terminate or suspend this Contract, in whole or in part, without penalty or further payment being required, if (1) the Illinois General Assembly or the federal funding source fails to make an appropriation sufficient to pay such obligation, or if funds needed are insufficient for any reason (30 ILCS 500/20-60), (2) the Governor or the Agency reserves funds, or (3) the Agency determines, in its sole discretion or as directed by the Office of the Governor, that a reduction is necessary or advisable based upon actual or projected budgetary considerations or available funds for payment. Vendor will be notified in writing of the failure of appropriation or of a reduction or decrease and the Agency’s election to terminate or suspend, in whole or in part, as soon as practicable. Any suspension or termination pursuant to this section will be effective upon the date of the written notice unless otherwise indicated.

Information and Technology Contract V.26.1

4. STANDARD BUSINESS TERMS AND CONDITIONS

4.1 PAYMENT TERMS AND CONDITIONS:

4.1.1 Payment: All payments, including late payment charges, will be paid in accordance with the State Prompt Payment Act and rules. 30 ILCS 540; 74 III. Adm. Code 900. This shall be Vendor’s sole remedy for late payments by the State. Payment terms contained on Vendor’s invoices shall have no force or effect.

4.1.2 Minority Contractor Initiative: Any Vendor awarded a contract of $1,000 or more under Section 20-10, 20-15, 20-25 or 20-30 of the Illinois Procurement Code (30 ILCS 500) is required to pay a fee of $15. The Comptroller shall deduct the fee from the first check issued to Vendor under the Contract and deposit the fee in the Comptroller’s Administrative Fund. 15 ILCS 405/23.9.

4.1.3 No Work Prior to Execution: The State will not pay for supplies provided or services rendered, including related expenses, incurred prior to the execution of this Contract by the Parties even if the effective date of the Contract is prior to execution.

4.1.4 Prevailing Wage: As a condition of receiving payment Vendor must (i) be in compliance with the Contract, (ii) pay its employees prevailing wages when required by law, (iii) pay its suppliers and subcontractors according to the terms of their respective contracts, and (iv) provide lien waivers to the State upon request. Examples of prevailing wage categories include public works, printing, janitorial, window washing, building and grounds services, site technician services, natural resource services, security guard and food services. The prevailing wages are revised by the Illinois Department of Labor and are available on the Illinois Department of Labor’s official website, which shall be deemed proper notification of any rate changes under this subsection. Vendor is responsible for contacting the Illinois Department of Labor at 217-782-6206 or (http://labor.illinois.gov) to ensure understanding of prevailing wage requirements.

4.1.5 Federal Funding: This Contract may be partially or totally funded with Federal funds. If Federal funds are expected to be used, then the percentage of the good/service paid using Federal funds and the total Federal funds expected to be used will be provided to the awarded Vendor in the notice of intent to award.

4.1.6 Invoicing: By submitting an invoice, Vendor certifies that the supplies or services provided meet all requirements of this Contract, and the amount billed and expenses incurred are as allowed in this Contract. Invoices for supplies purchased, services performed, and expenses incurred through June 30 of any year must be submitted to the State no later than July 31 of that year; otherwise, Vendor may have to seek payment through the Illinois Court of Claims. 30 ILCS 105/25. All invoices are subject to statutory offset. 30 ILCS 210.

4.1.6.1 Vendor shall not bill for any taxes unless accompanied by proof that the State is subject to the tax. If necessary, Vendor may request the applicable Agency’s Illinois tax exemption number and federal tax exemption information.

4.1.6.2 Vendor shall invoice at the completion of the Contract unless invoicing is tied in this Contract to milestones, deliverables, or other invoicing requirements agreed to in the Contract.

4.1.6.3 Vendor shall issue invoices separately for each order, with each invoice corresponding to a single order. Charges for multiple orders may not be combined into a single invoice.

Send invoices to:

Agency:
Illinois Department of Corrections

Attn:

Address:
1000 E. Converse Street
City, State Zip
Springfield, IL 62794

For procurements conducted in BidBuy, the Agency may include in this Contract the BidBuy Purchase Order as it contains the Bill To address.

4.2 ASSIGNMENT: This Contract may not be assigned or transferred in whole or in part by Vendor without the prior written consent of the State.

4.3 SUBCONTRACTING: For purposes of this section, subcontractors are those with contracts with an annual value exceeding the small purchase maximum established under 30 ILCS 500/20-20 , and who are specifically hired to perform all or part of the work covered by this Contract. Vendor must receive prior written approval before use of any subcontractors in the performance of this Contract. Vendor shall describe, in an attachment if not already provided, the names and addresses of all authorized subcontractors to be utilized by Vendor in the performance of this Contract, together with a description of the work to be performed by the subcontractor and the anticipated amount of money that each subcontractor is expected to receive pursuant to this Contract. If required, Vendor shall provide a copy of any subcontracts within fifteen (15) days after execution of this Contract. All subcontracts must include the same certifications that Vendor must make as a condition of this Contract. Vendor shall include in each subcontract the Standard Illinois Certifications form available from the State. If at any time during the term of this Contract, Vendor adds or changes any subcontractors, then Vendor must promptly notify, by written amendment to this Contract, the State Purchasing Officer or the Chief Procurement Officer of the names and addresses, the expected amount of money that each new or replaced subcontractor will receive pursuant to this Contract, and the general type of work to be performed. 30 ILCS 500/20-120.

4.3.1 Vendor shall be fully responsible for the performance of any subcontractors. Vendor shall supervise and guarantee the work of its subcontractors and shall ensure that all subcontractors comply with all requirements of this Contract just as if they were Vendor’s own employees. If a subcontractor fails to perform or violates any Contract requirement, Vendor shall promptly remedy the issue (including, if necessary, by replacing the subcontractor). Vendor shall be liable for any acts, omissions, or breaches by its subcontractors or agents to the same extent as if performed by Vendor. The State’s approval of any subcontractor does not relieve Vendor of its obligations under this Contract.

4.4 AUDIT/RETENTION OF RECORDS: Vendor and its subcontractors shall maintain books and records relating to the performance of the Contract or subcontract and necessary to support amounts charged to the State pursuant the Contract or subcontract. Books and records, including information stored in databases or other computer systems, shall be maintained by Vendor for a period of three (3) years from the later of the date of final payment under the Contract or completion of the Contract, and by the subcontractor for a period of three (3) years from the later of final payment under the term or completion of the subcontract. If Federal funds are used to pay Contract costs, Vendor and its subcontractors must retain their respective records for five (5) years. Books and records required to be maintained under this section shall be available for review or audit by representatives of: the procuring Agency, the Auditor General, the Executive Inspector General, the Chief Procurement Officer, State of Illinois internal auditors or other governmental entities with monitoring authority, upon reasonable notice and during normal business hours. Vendor and its subcontractors shall cooperate fully with any such audit and with any investigation conducted by any of these entities. Failure to maintain books and records required by this section shall establish a presumption in favor of the State for the recovery of any funds paid by the State under this Contract or any subcontract for which adequate books and records are not available to support the purported disbursement. Vendor or subcontractors shall not impose a charge for audit or examination of Vendor’s or subcontractors’ books and records. 30 ILCS 500/20-65. Vendor and its subcontractors shall upon reasonable notice appear before and respond to requests for information from the Illinois Works Review Panel. 30 ILCS 559/20-25(d).

4.5 CONTINUING PERFORMANCE: Time is of the essence with respect to Vendor’s performance of this Contract. Vendor shall continue to perform its obligations while any dispute concerning the Contract is being resolved unless otherwise directed by the State.

4.6 NO WAIVER OF RIGHTS: Except as specifically waived in writing, failure by a Party to exercise or enforce a right does not waive that Party’s right to exercise or enforce that or other rights in the future.

4.7 FORCE MAJEURE: Failure by either Party to perform its duties and obligations will be excused by unforeseeable circumstances beyond its reasonable control and not due to its negligence, including acts of nature, acts of terrorism, riots, labor disputes, fire, flood, explosion, and governmental prohibition (a “Force Majeure Event”). In the event of Vendor non-performance due to a Force Majeure Event, Vendor must promptly notify the State in writing describing the Force Majeure Event, the expected duration of the inability to perform, and any action being taken to mitigate the effect of the event. During the period of non-performance, the Vendor shall explore all reasonable alternatives to fulfill the Contract. The State may terminate this Contract in whole or in part without penalty if performance does not resume within thirty (30) days of the declaration. This provision shall not excuse: (a) late delivery of goods specifically manufactured or sourced for this Contract, if such goods are readily obtainable from other sources in a timely manner; or (b) any failure to implement disaster recovery or business continuity procedures where the implementation of such procedures would be reasonable, industry standard, or otherwise required by this Contract. This provision does not excuse Vendor’s obligation to resume full performance when the Force Majeure Event no longer causes an inability to perform. If a Force Majeure Event causes a shortage of materials or resources, Vendor will allocate any available materials or resources to meet the State’s requirements first before any allocation to other customers.

4.8 CONFIDENTIAL INFORMATION: Each Party to this Contract, including its agents and subcontractors, may have or gain access to confidential data or information owned or maintained by the other Party in the course of carrying out its responsibilities under this Contract. Vendor shall presume all information received from the State or to which it gains access pursuant to this Contract is confidential. Vendor information, unless clearly marked as confidential and exempt from disclosure under the Illinois Freedom of Information Act (“FOIA”) (5 ILCS 140), shall be considered public. Unless otherwise agreed by the Parties, and then only upon receipt of the State’s prior written consent, Vendor and its subcontractors shall not access or attain any personally identifiable information or sensitive information on or from the State’s systems, and Vendor agrees that any such information is the confidential information of the State. In any event, Vendor shall implement and maintain reasonable security measures to protect any and all data, information, and records disclosed by the State under this Contract from unauthorized access, acquisition, destruction, use, modification, or disclosure. No confidential data collected, maintained, or used in the course of performance of this Contract shall be disseminated except as authorized by law and with the written consent of the disclosing Party, either during the period of this Contract or thereafter. The receiving Party must return any and all data collected, maintained, created or used in the course of the performance of this Contract, in a non-proprietary, readily usable format, promptly at the end of this Contract, or earlier at the request of the disclosing Party, or notify the disclosing Party in writing of its destruction. The foregoing obligations shall not apply to confidential data or information lawfully in the receiving Party’s possession prior to its acquisition from the disclosing Party; received in good faith from a third Party not subject to any confidentiality obligation to the disclosing Party; now is or later becomes publicly known through no breach of confidentiality obligation by the receiving Party; or that is independently developed by the receiving Party without the use or benefit of the disclosing Party’s confidential information.

4.9 USE AND OWNERSHIP: The parties shall respectively retain any pre-existing intellectual property ownership rights (“Preexisting I.P.”) in effect at the time of Contract execution. However, any work product created under this Contract (“Work Product”) will be the State’s sole property if: (1) it is developed using the State’s equipment, supplies, facilities, or trade secrets; or (2) it results from Vendor’s work for the State under this Contract. Vendor shall not incorporate any of its Preexisting I.P. into Work Product, except as specifically agreed to by the parties in this Contract.

4.9.1 WORK FOR HIRE: To the extent permissible under applicable law, Work Product will be considered work made for hire pursuant to the U.S. Copyright Act, 17 U.S.C. §§ 101 et seq., and any foreign equivalent thereof.

4.9.2 ASSIGNMENT OF RIGHTS: Where Work Product contains no Vendor Preexisting I.P., to the extent if any that the State still does not own full right, title, and interest in and to the Work Product, Vendor hereby assigns to the State all of its ownership, right, title, and interest in and to all Work Product, without limitation.

4.9.3 MORAL RIGHTS: In addition to the foregoing transfers and allocations of rights, Vendor hereby irrevocably transfers and assigns to the State any and all “moral rights” Vendor may have in or with respect to the Work Product, excluding any Vendor Preexisting I.P. Vendor also hereby forever waives and agrees that it shall never, including after Contract termination, assert any moral right with respect to the Work Product. “Moral rights” include any rights to claim authorship of or credit on a work of authorship, to object to or prevent the modification or destruction of a work of authorship, or to withdraw from circulation or control the publication or distribution of a work of authorship, and any similar right, existing under judicial or statutory law of any country or subdivision of a country, or under any treaty, regardless of whether or not such right is described as a “moral right.”

4.9.4 BACKUP LICENSE: To the extent, if any, that (i) the Parties agree in this Contract to allow Work Product to incorporate any Vendor Preexisting I.P., or (ii) to the extent the above assignment provision otherwise does not provide the State with full ownership, right, title, and interest in and to the Work Product, Vendor hereby grants the State a perpetual, irrevocable, fully paid, royalty-free, worldwide license to use, reproduce, create derivative works from, and publicly display and publicly perform the Work Product. Vendor grants this license under copyright, patent, and all other applicable forms of intellectual property law.

4.10 (A) INDEMNIFICATION: Vendor shall indemnify and hold harmless the State, its agencies, officers, employees, agents, and volunteers (collectively, "Indemnified Parties") from any and all liabilities, losses, damages, claims, demands, costs, settlements, judgments, and expenses (including attorneys’ fees and expenses, whether in-house or contracted) that the Indemnified Parties may incur related to:

(a) any breach or violation by Vendor of any of its certifications, representations, warranties, covenants, or agreements;

(b) any act, activity, or omission of Vendor or any of its employees, representatives, subcontractors, or agents; or

(c) any actual or alleged death or injury to any person, damage to any real or personal property, or any other damage, harm, or loss claimed to result in whole or in part from negligent or wrongful acts or omissions of the Vendor, its employees, representatives, subcontractors, or agents;

(d) any actual or alleged claim that the products or services provided under this Contract infringe, misappropriate, or otherwise violate any intellectual property rights (including but not limited to patent, copyright, trade secret, or trademark rights) of a third party.

Vendor shall also defend (subject to the consent of the Office of the Attorney General (“OAG”)) the State against any and all third-party claims related to this Contract. In accordance with Article VIII, Section 1(a) and (b) of the Constitution of the State of Illinois and 1973 Illinois Attorney General Opinion 78, the State may not indemnify private parties absent express statutory authority permitting the indemnification.

(B) LIMITATION OF LIABILITY:

(1) Damage Cap. Vendor’s entire liability to the State for all claims arising under or related to this Contract will not exceed five (5) times the total sum paid and payable to Vendor under this Contract (the “Damage Cap”). The Damage Cap is cumulative for all claims and not per incident.

(2) Consequential Damages. Neither Party to this Contract will be liable to the other for any indirect, special, consequential or punitive damages (“Consequential Damages Exclusion”).

(3) Unlimited Liability. Neither the Damage Cap nor the Consequential Damages Exclusion will apply to any of the following:

(i) Vendor’s obligations under section 4.10(A), 4.10.1, 4.10.2, and 4.10.3;

(ii) Infringement of rights in intellectual property;

(iii) Gross negligence, willful misconduct, or fraud;

(iv) Bodily injury, death, or damage to property;

(v) Data breach, loss, or corruption; and

(vi) Intentional repudiation of contract.

4.10.1 ADDITIONAL VENDOR OBLIGATIONS: In the event any actual or alleged claim that the products or services provided under this Contract violate any intellectual property rights, Vendor shall, at its own expense, promptly: (a) secure for the State the right to continue using the affected product, software or service; (b) replace or modify the affected product, software or service to make it non-infringing, provided such modification or replacement does not materially degrade any functionality; or (c) subject to the State’s consent, refund or forego: (i) the purchase price, if a product; or (ii) if a license fee or service, the fees paid or due to be paid for every month remaining in the term following the date after which the State ceases use of that software or service.

4.10.2 DATA BREACH PREVENTION, NOTICE, AND REMEDIATION: To the extent related to or in furtherance of the Vendor’s performance under this Contract, Vendor shall ensure the security, storage, and integrity of the State’s content, data, computers, networks, and systems (which may include the use of encryption technology to protect the State’s content and data including personally identifiable information and sensitive information) from unauthorized access. Vendor shall implement and maintain all appropriate safeguards to prevent unauthorized disclosure of, access to, or use of State data and any personally identifiable and sensitive information. For purposes of this Section, unauthorized disclosure of, access to, or use of data or personally identifiable or sensitive information is defined as a “Data Incident.”

In the event Vendor becomes aware of or suspects a Data Incident, Vendor shall: (1) promptly, and in no event greater than 24 hours (unless required to give notification earlier by law or State policy), give notice to the State of that Data Incident; and (2) provide the State with daily updates, or as requested by the State, regarding findings and actions to resolve the Data Incident to the State’s satisfaction. Notifications shall be sent via email to DoIT.Security@illinois.gov, with the subject line: “Breach Notification” as it relates to Data Incidents.

If the Data Incident results from Vendor’s breach of this Contract or negligent or unauthorized act or omission, including without limitation those of its subcontractors or other agents, Vendor shall: (1) compensate the State for any reasonable expenses related to notification of consumers, (b) provide credit monitoring service to any affected individual for one year or for any longer periods that may be required by law, and (c) provide remediation services to restore data and data integrity. Vendor shall give the State prompt access to any and all records related to any Data Incident as State may reasonably request. This Section does not limit the State’s other rights or remedies, if any, resulting from a Data Incident. Vendor shall reimburse the State for costs incurred by the State in responding to, and mitigating damages caused by, any such Data Incident, including all costs of notice and remediation. Vendor shall indemnify the State for all third-party claims associated with Vendor’s breach of the obligations stated in this Section, as well as any negligent or unauthorized act or omission related to any Data Incident, including without limitation those of its subcontractors or other agents.

4.10.3 DATA LOSS AND DAMAGE TO STATE COMPUTER SYSTEMS: Vendor shall adhere to all indemnification and liability obligations stated in this Contract and will remain liable where any damage or impairment to the State’s computers, systems, and networks, or any loss or corruption of the State’s data or content, is due to Vendor’s negligent or intentional acts and omissions. Further, Vendor shall reimburse the State for any and all costs incurred by the State in restoring such data, content, computers, systems, or networks.

4.11 INSURANCE: Vendor shall, at all times during the term of this Contract and any renewals or extensions, maintain and provide a Certificate of Insurance naming the State as an additionally insured for all required bonds and insurance. Certificates may not be modified or canceled until at least thirty (30) days’ notice has been provided to the State. Vendor shall provide: (a) General Commercial Liability insurance in the amount of $1,000,000 per occurrence (Combined Single Limit Bodily Injury and Property Damage) and $2,000,000 Annual Aggregate; (b) Auto Liability, including Hired Auto and Non-owned Auto (Combined Single Limit Bodily Injury and Property Damage), in amount of $1,000,000 per occurrence; and (c) Worker’s Compensation Insurance in the amount required by law. Insurance shall not limit Vendor’s obligation to indemnify, defend, or settle any claims.

4.12 INDEPENDENT CONTRACTOR: Vendor shall act as an independent contractor and not an agent or employee of, or joint venturer with the State. All payments by the State shall be made on that basis.

4.13 SOLICITATION AND EMPLOYMENT: Vendor shall not employ any person employed by the State during the term of this Contract to perform any work under this Contract. Vendor shall give notice immediately to the Agency’s director if Vendor solicits or intends to solicit State employees to perform any work under this Contract.

4.14 COMPLIANCE WITH THE LAW: Vendor, its employees, agents, and subcontractors shall comply with all applicable federal, state, and local laws, rules, ordinances, regulations, orders, federal circulars and all license and permit requirements in the performance of this Contract. Vendor shall be in compliance with applicable tax requirements and shall be current in payment of such taxes. Vendor shall obtain at its own expense, all licenses and permissions necessary for the performance of this Contract.

4.15 BACKGROUND CHECK: Vendor affirms that it checks the criminal records of all applicants for felony convictions and misdemeanor convictions involving a violent act or threat of violence within five (5) years prior to employment, where permitted by law.

Whenever the State deems it reasonably necessary for security reasons, the State may conduct, at its expense, criminal and driver history background checks of Vendors and subcontractors, officers, employees, or agents performing services on State owned, leased, or controlled property. Vendor or subcontractor shall reassign immediately any such individual who, in the reasonable opinion of the State, does not pass the background checks. The background checks shall be in compliance with all federal laws. The State further agrees as follows:

· Use of the information collected will be for the specific purpose of facilitating a background check;

· All information collected will be treated as confidential;

· The State will limit access to the information received and will properly store it in a reasonably secure manner;

· The State will promptly dispose in an appropriate manner all collected information when the purpose for which it was originally collected is no longer valid; and

· State must provide notice and consent forms. Vendor's and subcontractor’s officers, employees, or agents performing services on state owned, leased, or controlled property not consenting shall be reassigned.

However, in no event can Vendor agree to waive the rights of its employees, nor can Vendor provide the State with any information protected by law, including but not limited to Vendor’s background check data.

4.16 APPLICABLE LAW:

4.16.1 PREVALILING LAW: This Contract shall be construed in accordance with and is subject to the laws and rules of the State of Illinois.

4.16.2 EQUAL OPPORTUNITY: The Department of Human Rights’ Equal Opportunity requirements are incorporated by reference. 44 ILL. ADM. CODE 750.

4.16.3 COURT OF CLAIMS; ARBITRATION; SOVEREIGN IMMUNITY: Any claim against the State arising out of this Contract must be filed exclusively with the Illinois Court of Claims. 705 ILCS 505/1. The State shall not enter into binding arbitration to resolve any dispute arising out of this Contract. The State of Illinois does not waive sovereign immunity (including all rights provided in the State Lawsuit Immunity Act, 745 ILCS 5) by entering into this Contract.

4.16.4 OFFICIAL TEXT: The official text of the statutes cited herein is incorporated by reference. An unofficial version can be viewed at (www.ilga.gov/legislation/ilcs/ilcs.asp).

4.17 ANTI-TRUST ASSIGNMENT: If Vendor does not pursue any claim or cause of action it has arising under Federal or State antitrust laws relating to the subject matter of this Contract, then upon request of the Illinois Attorney General, Vendor shall assign to the State all of Vendor’s rights, title, and interest in and to the claim or cause of action.

4.18 CONTRACTUAL AUTHORITY: The Agency that signs this Contract on behalf of the State of Illinois shall be the only State entity responsible for performance and payment under this Contract. When the Chief Procurement Officer or authorized designee or State Purchasing Officer signs in addition to an Agency, he/she does so as approving officer and shall have no liability to Vendor. When the Chief Procurement Officer or authorized designee or State Purchasing Officer signs a master Contract on behalf of State agencies, only the Agency that places an order or orders with Vendor shall have any liability to Vendor for that order or orders.

4.19 EXPATRIATED ENTITIES: Except in limited circumstances, no business or member of a unitary business group, as defined in the Illinois Income Tax Act, shall submit a bid for or enter into a Contract with a State agency if that business or any member of the unitary business group is an expatriated entity.

4.20 NOTICES: Notices and other communications provided for herein shall be given in writing via electronic mail whenever possible. If transmission via electronic mail is not possible, then notices and other communications shall be given in writing via registered or certified mail with return receipt requested, via receipted hand delivery or via courier (UPS, Federal Express, or other similar and reliable carrier). Notices shall be sent to the individuals who signed this Contract using the contact information provided with the signatures. Each such notice shall be deemed to have been provided at the time it is actually received. By giving notice, either Party may change its contact information.

4.21 MODIFICATIONS, SURVIVAL, AND ORDER OF PRECEDENCE: Amendments, modifications, and waivers must be in writing and signed by authorized representatives of the Parties. However, to the extent this is a master Contract, no order placed against it may purport to amend the terms herein. Any provision of this Contract officially declared void, unenforceable, or against public policy, shall be ignored and the remaining provisions shall be interpreted, as far as possible, to give effect to the Parties’ intent. All provisions that by their nature would be expected to survive, shall survive termination. In the event of any ambiguity, inconsistency, or conflict between provisions at issue, the following order of precedence will apply: (1) all provisions of this Contract, including any State Supplemental Terms included or attached in Section 5.1, but excluding any Vendor Supplemental Terms under Section 5.2; (2) any Vendor Supplemental Terms attached in Section 5.2 of this Contract; and (3) any additional Vendor documents to the extent specifically referenced within such attachments included in Section 5.2 (“Vendor Supplemental Terms”) of this Contract.

4.22 PERFORMANCE RECORD / SUSPENSION: Upon request of the State, Vendor shall meet to discuss performance or provide contract performance updates to help ensure proper performance of this…

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