LAB25R001-OSO-pbmrev.pdf
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- Attached to
- One-Stop Operator
- Solicitation number
- LAB25R001-OSO
- Issued by
- New Castle County, Delaware
About this file
This pre-bid meeting document and related solicitation concern the One-Stop Operator (OSO) contract issued by the Delaware Workforce Development Board (DWDB) and Delaware Department of Labor. The DWDB seeks a qualified entity to serve as the One-Stop Operator supporting the administration of a comprehensive, integrated workforce development system across Delaware's four American Job Centers located in Wilmington, Newark, Dover, and Georgetown. Key responsibilities include facilitating regularly scheduled coordination meetings among WIOA partners, ensuring consistent service delivery across all counties, supporting the WIOA One-Stop Leadership Team in policy implementation, coordinating professional development trainings, developing data collection and reporting systems, preparing documentation for AJC certification, and providing logistics and meeting facilitation. A mandatory pre-bid meeting is scheduled for November 19, 2025, with questions due by December 1, 2025, responses posted by December 10, 2025, and proposals due by December 17, 2025 at 1:00 PM. Proposal review is scheduled for January 8, 2026, with an estimated award notification on January 22, 2026. The contract term runs from March 13, 2026 to March 12, 2027, with potential for two one-year extensions.
The available funding for this contract is $65,000, with monthly payments upon invoice submission. Eligible respondents include non-profit, governmental, and private for-profit organizations with no specific set-aside designations. Proposers must submit a business license or proof of non-profit status, a recent fiscal audit if they have not contracted with DWDB or DET within the past three years, three business references, subcontractor information, and exceptions documentation. Funding sources include the Workforce Innovation and Opportunity Act (WIOA), potential contributions from One-Stop partner programs, and other state or federal funds. Proposals will be evaluated across five criteria: demonstrated ability (40 points), capacity to meet requirements (20 points), partnerships (20 points), past performance and references (10 points), and budget (10 points). The contract involves coordination with 400+ community partners including educational institutions, non-profits, and workforce development programs throughout Delaware.
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Other files
| File | Type | Posted |
|---|---|---|
| LAB25R001-OSO-appC.pdf | ||
| LAB25R001-OSO-appB.docx | DOCX document | |
| LAB25R001-OSO-appA.docx | DOCX document | |
| LAB25R001-OSO-rfp.pdf |
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Text version
LAB–25R–OSO-001
One Stop Operator
Pre Bid Meeting
November 19, 2025
Schedule
Public Notice Thursday, November 06, 2025
Pre-Bid Meeting Wednesday, November 19, 2025
Deadline for Questions Monday, December 1, 2025
Response to Questions Posted Wednesday, December 10, 2025
Deadline for Receipt of Proposals Wednesday, December 17, 2025, at 1pm
Proposal Review Thursday, January 8, 2026
Estimated Notification of Award Thursday, January 22, 2026
LAB-25R-OSO-001
One Stop Operator
Purpose: The Delaware Workforce Development Board (DWDB) is seeking a qualified entity to serve as the One-Stop Operator (OSO) to support the administration of a comprehensive, integrated workforce development system across the state’s four American Job Centers (AJCs). The One-Stop Operator will ensure coordination, collaboration, and continuous improvement among required
WIOA partners to deliver high-quality services to both job seekers and employers.
Key Responsibilities
• Facilitate regularly scheduled coordination meetings
• Ensure consistent delivery of services across AJCs in all countiesSystem Coordination & Management
• Support and advise the WIOA One-Stop Leadership Team in implementing and updating policy
• Coordinate monthly meetings with One-Stop leadersLeadership Engagement & Policy Implementation
• Coordinating professional development trainings for front line staff
• Promote innovation and enhance service deliveryContinuous Improvement & Professional Development
• Develop system to track partner referrals
• Customer satisfaction surveysData Collection, Analysis, & Reporting
• Weekly updates to DWDB Executive Director
• Monthly updates to One-Stop Leadership TeamReporting Requirements
• Prepare and maintain documentation to support AJC Certification
• Collaborate with DWDB and AJC Leadership to conduct readiness and assessmentsAJC Certification Support
• Support regular review and updates of MOUs/IFAs in collaboration with DWDB and partner agencies
• Ensure compliance with federal and state data retention, security, and confidentiality requirementsGovernance, Compliance, & Documentation
• Coordinate logistics and facilitate all meetings
• Schedule guest presentations to introduce new programs or highlight enhancements to existing servicesLogistics & Meeting Facilitation
• Attend additional ad hoc meetings as requested by the DWDB or One-Stop Leadership Team
• Be prepared to undertake additional projects or facilitation services as mutually agreed uponFlexibility & Additional Assignments
Required Partners
Wilmington Job Corps
Delaware Department of Labor – Employment and Training
•WIOA Title I – Adult, Dislocated Worker, Youth
•WIOA Title III – Wagner
Peyser
•Jobs for Veterans State
Grants (JVSG)
•Reemployment Services and Eligibility Assessment
(RESEA)
Delaware Department of Labor – Vocational
Rehabilitation
•Title IV
•Client Assistance Program
(CAP)
Delaware Department of Education
•Title II – Adult Education and Literacy
•Career and Technical
Education Program (CTE)
Delaware Health and
Social Services
•DVI
•TANF
•SNAP
•Community Service Block
Grant
•Division of Aging Adults with Physical Disabilities
•Office of Financial
Empowerment
Delaware Department of State
•Division of Small Business
•Division of Libraries
Telamon
•NFJP
Wilmington Housing
Authority
•Youth Build
Criminal Justice
Council Authority
•Programs authorized under Second Chance Act of 2007
Department of HUD
•Delaware State Housing
Authority
•Job Corps
Additional Partners: 400+ Community Partners
Transportation Educational Institutions Non-Profit Workforce
Development Programs Other
•Delaware Commute
Solutions
•DelDOT
•Amtrak
•Polytech
•Red Clay School District
•Delaware Technical
Community College
•Delaware Job Corps
•NCC Vo-Tech School
District
•Goodwill
•Food Bank of DE
•Tech Impact
•Career Teams
•Jobs for Delaware
Graduates
•Sussex County Health
Coalition
•LACC
***The above listed are a small snapshot of all the partners. A full list will be provided upon award.***
American Job
Center Locations
Wilmington 4425 N Market Street
Wilmington, DE
19802
Newark 225 Corporate Blvd
Newark, DE 19702
Dover 655 S Bay Rd
Dover, DE 19902
Georgetown 8 Georgetown Plaza
Georgetown, DE
199047
Available funding
$65,000
Submitting Proposal
Due before Wednesday, December 17, 2025, at 1pm Email to DWDBDETContracting@delaware.gov
❖ Subject line: “BID ENCLOSED – LAB-25R-OSO-001 - ‘your org name’”
❖ Checklist
❖ Submission Template with LIVE Signature
❖ Non-Collusion
❖ Exceptions
❖ Confidential Information
❖ 3 Business References
❖ Subcontractor Information
❖ Business license or Proof of Non-Profit Status
❖ Recent Fiscal Audit if no contract with DWDB or DET within past 2 years.
mailto:DWDBDETContracting@delaware.gov
Proposal Received Confirmation
❖ A proposal received confirmation email will be sent from
DWDBDETContracting@Delaware.gov
❖ Confirmation email will be sent within 2 business days of receipt
❖ If your organization did not receive an email within 2 business days, please contact us by doing the following:
❖ Email DWDBContracting@delaware.gov
❖ Subject line: “No Confirmation Received – LAB-25R-XXX-001-’your org’s name’”
❖ Attach: Original dated stamped email cover sheet. Include contact name and phone number
❖ Still no confirmation? Call 302-761-8087 mailto:DWDBDETContracting@Delaware.gov mailto:DWDBContracting@delaware.gov
Schedule
Public Notice Thursday, November 06, 2025
Pre-Bid Meeting Wednesday, November 19, 2025
Deadline for Questions Monday, December 1, 2025
Response to Questions Posted Wednesday, December 10, 2025
Deadline for Receipt of Proposals Wednesday, December 17, 2025, at 1pm
Proposal Review Thursday, January 8, 2026
Estimated Notification of Award Thursday, January 22, 2026
| Slide 1: One Stop Operator Pre Bid Meeting November 19, 2025 |
| Slide 2 |
| Slide 3: One Stop Operator |
| Slide 4: Key Responsibilities |
| Slide 5: Required Partners |
| Slide 6: Additional Partners: 400+ Community Partners |
| Slide 7 |
| Slide 8: Available funding |
| Slide 9: Submitting Proposal |
| Slide 10: Proposal Received Confirmation |
| Slide 11 |
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