LAB25R001-OSO-appB.docx

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One-Stop Operator
Solicitation number
LAB25R001-OSO
Issued by
New Castle County, Delaware

About this file

This document is a Request for Proposal (RFP) issued by the State of Delaware Workforce Development Board for a One Stop Operator (OSO) contract, identified as RFP# LAB-25R-OSO-001, with proposals due on December 17, 2025 at 1:00 PM. The RFP seeks a qualified organization to manage and operate workforce development programs, with a focus on facilitating multi-stakeholder meetings, coordinating workforce services, and implementing improvement strategies. Prospective providers are required to submit a comprehensive proposal addressing demonstrated ability, organizational capacity, partnership capabilities, past performance, and a detailed budget.

The solicitation allocates 100 points across five evaluation categories: Demonstrated Ability (40 points), Capacity to Meet Requirements (20 points), Partnership (20 points), Past Performance and References (10 points), and Budget and Cost Proposal (10 points). Eligible respondents include non-profit, governmental, and private for-profit organizations. The proposal requires detailed documentation, including a non-collusion statement, potential exceptions, confidentiality information, business references, and subcontractor details if applicable. While a specific contract value is not explicitly stated, proposers must provide a total amount requested and indicate what percentage of their organization's total budget this represents.

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Appendix B

RFP#LAB-25R-OSO-001
Date for Receipt of Proposal:December 17, 2025
Subject:Submission Template, Non-collusion, Exceptions, Confidential Information, Business References, Subcontractor Information

Appendix B One Stop Operator Agency Information and Proposal Form

RFP# LAB-25R-OSO-001

(Please type responses within this document) I. Agency Information

Name of Agency/Organization

Street Address

City State Zip Code

Phone Number: _____________________ Website URL: _____________________

DUNS#: _____________________________ EIN: _________________________

Organization Type: |_| Non-Profit |_| Governmental |_| Private for Profit

II. Primary Contact Information

Primary Contact Person: ________________________________________________

Primary Contact Telephone Number: ______________________________________

Primary Contact e-mail address: __________________________________________

III. Program Information

Program(s) proposed: ___________________________________________________

Total amount requested: $_____________

Requested funds are _____% of organization’s total budget

IV. Executive Summary Provide a high-level overview of your understanding of the scope, your organizational qualifications, and your strategic approach to achieving the goals outlined in the RFP.

V. Narrative Questions:

a. Demonstrated Ability (40 points)

· Describe your experience managing or operating programs similar in scope and scale to the services described in the RFP. Include examples of successful facilitation of multi-stakeholder meetings, coordination of workforce services, implementation of improvement strategies, and your role in workforce system development.

· Describe your experience in facilitating meetings. Include examples of desired results and how they were achieved.

· Describe a time when you were able to identify the following:

· A best practice

· An opportunity

· A problem

· What steps did you take to address each and what was the outcome?

b. Capacity to Meet Requirements (20 points)

· Detail your organization’s capacity to meet the goals and tasks of the One-Stop Operator role. Address organizational structure, key personnel with qualification and experience with WIOA, financial condition, past project timelines, and mechanisms to ensure quality and accountability.

· Describe how you plan to accomplish the specific tasks and goals outlined in this RFP. Highlight any tools, partnerships, or innovative approaches you will use.

c. Partnership (20 points)

· Describe current or previous partnerships with core WIOA programs and workforce system stakeholders. Include examples of cross-agency collaboration, communication strategies, and methods used to build or strengthen partnerships.

· Describe your experience in working across multiple organizations, programs, and/or a variety of entities. What were the results and what strategies made that collaboration successful?

d. Past Performance and References (10 points)

· List at least three (3) relevant projects or contracts completed within the past five years. For each, include:

Name of Organization
Scope of Work
Key Accomplishments/Outcomes

e. Budget and Cost Proposal (10 points) Provide a clear, line-item budget including:

LINE ITEM
TOTAL

Staff Salaries

Staff Fringe Benefits

SUBTOTAL (Lines 1+2)

Rent (inc. cost per sq. ft./hr. rates)

Utilities (List as a % of Annual Expense)

Heat/AC

Phone

Electric

Other

Consumable Office Supplies

Postage

Printing/Advertising

Travel

Professional Services: (List)

Overhead/Indirect for Parent Organization:

Other: (Please specify)

Other: (Please specify)

GRAND TOTAL

Include a Budget Narrative explaining and justifying each line item.

Budget Narrative:

Certificate of Information and Authorization-Must be completed for your proposal to be considered By submitting this proposal, I hereby certify that to the best of my knowledge all information contained in this proposal is accurate and complete, that this is a valid proposal and that I am legally authorized to submit and to represent this organization.

Signature (live):

Name:

Title:

Organization:

D. Attachments-Required except unless noted Attachment 1: Non-Collusion Statement Attachment 2: Exceptions Attachment 3: Confidentiality and Proprietary Information Attachment 4: Business References Attachment 5: Subcontractor Information Form (only if applicable)

Attachment 1

RFP NO.: LAB-25R-OSO-001

RFP TITLE: One Stop Operator DEADLINE TO RESPOND: December 17, 2025 @ 1:00 PM

NON-COLLUSION STATEMENT

This is to certify that the undersigned Provider has neither directly nor indirectly, entered into any agreement, participated in any collusion or otherwise taken any action in restraint of free competitive bidding in connection with this proposal, and further certifies that it is not a sub-contractor to another Provider who also submitted a proposal as a primary Provider in response to this solicitation submitted this date to the State of Delaware, Workforce Development Board.

It is agreed by the undersigned Provider that the signed delivery of this bid represents, subject to any express exceptions set forth at Attachment 2, the Provider’s acceptance of the terms and conditions of this solicitation including all specifications and special provisions.

NOTE: Signature of the authorized representative MUST be of an individual who legally may enter his/her organization into a formal contract with the State of Delaware, Workforce Development Board.

Corporation

Partnership

Individual

COMPANY NAME __________________________________ (Check one)

NAME OF AUTHORIZED REPRESENTATIVE

(Please type or print)

SIGNATURE TITLE

COMPANY ADDRESS

PHONE NUMBER FAX NUMBER

EMAIL ADDRESS ______________________________

FEDERAL E.I. NUMBER STATE OF DELAWARE LICENSE Number

COMPANY CLASSIFICATIONS:

CERT. NO.: __________________

Certification type(s)
Circle all that apply
Minority Business Enterprise (MBE)
YesNo
Woman Business Enterprise (WBE)
YesNo
Disadvantaged Business Enterprise (DBE)
YesNo
Veteran Owned Business Enterprise (VOBE)
YesNo
Service Disabled Veteran Owned Business Enterprise (SDVOBE)
YesNo

[The above table is for informational and statistical use only.]

PURCHASE ORDERS SHOULD BE SENT TO:

ADDRESS

CONTACT

PHONE NUMBER FAX NUMBER

EMAIL ADDRESS

AFFIRMATION: Within the past five years, has your firm, any affiliate, any predecessor company or entity, owner, Director, officer, partner or proprietor been the subject of a Federal, State, Local government suspension or debarment?

YES NO if yes, please explain

Attachment 2

RFP NO.: LAB-25R-OSO-001

RFP TITLE: One Stop Operator

EXCEPTION FORM

Proposals must include all exceptions to the specifications, terms or conditions contained in this RFP. If the provider is submitting the proposal without exceptions, please state so below. The State of Delaware reserves the right to deny any and all exceptions taken to the RFP requirements.

|_| By checking this box, the Provider acknowledges that they take no exceptions to the specifications, terms or conditions found in this RFP.

Paragraph # and page #
Exceptions to Specifications, terms or conditions

Proposed Alternative

Note: Provider may use additional pages as necessary, but the format shall be the same as provided above.

Attachment 3

RFP NO.: LAB-25R-OSO-001

RFP TITLE: One Stop Operator

CONFIDENTIAL INFORMATION FORM

|_| By checking this box, the Provider acknowledges that they are not providing any information they declare to be confidential or proprietary for the purpose of production under 29 Del. C. ch. 100, Delaware Freedom of Information Act.

Confidentiality and Proprietary Information

Note: Provider may use additional pages as necessary, but the format shall be the same as provided above.

Attachment 4

RFP NO.: LAB-25R-OSO-001

RFP TITLE: One Stop Operator

BUSINESS REFERENCES: List a minimum of three business references, including the following information:

· Business Name and Mailing address

· Contact Name and phone number

· Number of years doing business with

· Type of work performed Please do not list any State Employee as a business reference. If you have held a State contract within the last 5 years, please provide a separate list of the contract(s).

1. Contact Name & Title:

Business Name:

Address:

Email:

Phone # / Fax #:

Current Provider (YES or NO):

Years Associated & Type of Work Performed:

2. Contact Name & Title:

Business Name:

Address:

Email:

Phone # / Fax #:

Current Provider (YES or NO):

Years Associated & Type of Work Performed:

3. Contact Name & Title:

Business Name:

Address:

Email:

Phone # / Fax #:

Current Provider (YES or NO):

Years Associated & Type of Work Performed:

STATE OF DELAWARE PERSONNEL MAY NOT BE USED AS REFERENCES.

Attachment 5

RFP NO: LAB-25R-OSO-001

SUBCONTRACTOR INFORMATION FORM

|_| By checking this box, the Provider acknowledges that they do not intend to employ subcontractors in performance of the services found in this RFP.

PART I – STATEMENT BY PROPOSING PROVIDER

1. RFP NO.

LAB-25R-OSO-001

2. Proposing Provider Name:

3. Mailing Address

4. SUBCONTRACTOR

a. NAME

4c. Company OSD Classification:

Certification Number: _____________________

b. Mailing Address:

4d. Women Business Enterprise |_| Yes |_| No 4e. Minority Business Enterprise |_| Yes |_| No 4f. Disadvantaged Business Enterprise |_| Yes |_| No 4g. Veteran Owned Business Enterprise |_| Yes |_| No 4h. Service Disabled Veteran Owned Business Enterprise |_| Yes |_| No

5. DESCRIPTION OF WORK BY SUBCONTRACTOR

6a. NAME OF PERSON SIGNING

7. BY (Signature)
8. DATE SIGNED

6b. TITLE OF PERSON SIGNING

PART II – ACKNOWLEDGEMENT BY SUBCONTRACTOR

9a. NAME OF PERSON SIGNING

10. BY (Signature)
11. DATE SIGNED

9b. TITLE OF PERSON SIGNING

* Use a separate form for each subcontractor

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