Justification For Sole Source under SAT.pdf

JUSTIFICATION FOR SOLE SOURCE (Simplified Acquisitions-MPT to ~$250K)

Document number: N4657925RC00C2T

The supplies or services described herein are being solicited on a sole source basis and competition is precluded for reasons indicated below. There are no substitutes available for the supplies or services.

Check One:

~ Service:

Contractor: Microsoft Contractor Address: 1 Microsoft Way, Redmond, WA 98052 USA Contractor POC: Melanie Bostic Phone#: (980) 776-7938 Email: Melanie.Bostic@,microsoft.com Ca2e Code/DUNS: 60128

□ Supply:

Restricted to the following source. If a sole source manufacturer distributes via dealers, ALSO provide dealer information.)

Original Manufacturer Name:

Manufacturer:

Manufacturer POC:

Manufacturer Phone #:

Manufacturer Address:

Dealer/Rep:

Dealer/Rep Address Phone No.

Email:

Description of the supplies or services required, the estimated price/cost, and required delivery date.

The proposed acquisition is to address a critical SharePoint environment that has experienced numerous outages and degraded service for the past three weeks. It is intended to acquire as-needed reactive and advisory support, including incident management, Microsoft-led Built-In Proactive Services, and on-site support to meet the minimum needs to stabilize the SharePoint environment for 12 months at an estimated value of $123,416.00.

In conclusion, the requested supplies or services represent the minimum requirements of the government.

Service Description Months Pricing United Enterprise On-demand and as-needed organizational wide coverage of

Reactive, Advisory, Offline Assessment, Services Hub and CSAM support of base services US National response: 140hrs (minimum) Secure SDM, RSM, and either remote or onsite Offline Assessment (OA) Assessment focused on: Security and Compliance, Performance and Scalability, Operations and Monitoring, Change and Configuration Management, Business/IT Alignment, Availability and Business Continuity

Source Selection Information- See FAR 2.101 and 3.104

12 $73,240.00 ivy.cuffee Highlight ivy.cuffee Highlight ivy.cuffee Highlight

United Enterprise Enhancements

120 hours for assistance while upgrading/mitigating issues in the SP environment Estimated at approx. $2,500/trip- all travel will be pre-approved b the customer.

12 $53,176.00

Describe in detail why only this source can furnish the requirements to the exclusion of other sources.

(what specific characteristics of the supplies or services limit the availability to a sole source (e.g., unique features, function of the item, etc.)?)

Microsoft is the sole developer and rights holder for SharePoint. Full access to internal engineering teams, source level diagnostics, and proprietary tools required for deep technical troubleshooting, which is currently an urgent requirement due to the current lack of SharePoint functionality. This procurement is being pursued as a sole source award to Microsoft due to the critical need for expert-level remediation and reconfiguration of our high-visibility SharePoint environment. This environment, which supports the entire BSO 60, is currently misconfigured and lacks essential baseline SharePoint functionality, including workflows, search capabilities, and email integration. These deficiencies are significantly impacting operational effectiveness and the ability to perform daily mission functions.

Multiple engineering teams have attempted to resolve the configuration issues over time without success.

Despite various troubleshooting efforts, the environment remains unstable and unreliable. Most notably, a recent outage rendered the system inoperable for weeks, and although partial functionality has been restored, core services are still degraded.

Given the complexity of the issues and the ongoing critical impact to BSO 60 operations, it is imperative that the original developer and platform owner (Microsoft) provide direct intervention. As the sole developer and proprietor of SharePoint and its underlying architecture, Microsoft has proprietary knowledge, internal tools, and advanced diagnostic capabilities that are not accessible to third-party vendors or support contractors. Only Microsoft engineers possess the necessary access and technical authority to perform a complete and authoritative assessment and reconfiguration of the environment.

Due to the unique expertise required, the mission-critical nature of the environment, and the inability of external parties to resolve the issue to date, Microsoft is the only source capable of meeting our requirements and restoring full operational capability.

IZI The supplies or services must be compatible in all aspects (form, fit and function) with existing systems presently installed/performing. Describe the equipment/function you have now and how the new item/service must coordinate, connect, or interface with the existing system.

USFFC command uses Microsoft SharePoint environment. Microsoft support is needed to access critical SharePoint outages and degraded services. Microsoft is able to provide as needed reactive and advisory support including incident management as they are the manufacture of SharePoint.

Source Selection Information - See FAR 2.101 and 3 .104

N4657925RC00C2T

Document number:

I CERTIFY THAT THE INFORMATION PROVIDED ABOVE IS COMPLETE AND ACCURATE TO THE BEST OF

MY KNOWLEDGE. I UNDERSTAND THAT THE PROCESSING OF THIS SOLE SOURCE JUSTIFICATION

PRECLUDES THE USE OF FULL AND OPEN COMPETITION.

MCDOWELL.LATONYA.SH

ANELL.1065406469

Signature

USFF

Activity

Digitally signed by

MCDOWELL.LA TONYA.SHANELL.1065406469

Date: 2025.08.04 12:24:19 -04'00' 04AUG 2025

Date

IT Specialist Title

I HEREBY DETERMINE THAT THE CIRCUMSTANCES OF THE CONTRACT ACTION DEEM ONLY ONE

SOURCE REASONABLY AVAILABLE IN ACCORDANCE WITH FAR 13.106-l(b)(l)(i).

Digitally signed by Ml LLER.SAMANTHA.ALEXI MILLER.SAMANTHA.ALEXIS

S MULLANEY.1092827662 ~i;~~2E;0~:~~!;4 _04,00, Contracting Officer Signature Date

NA VSUP Fleet Logistics Center, Norfolk Contracting Department, Fleet Directorate

Source Selection Information- See FAR 2.101 and 3.104