Justification and Request for Award with No C.docx
DOCX document 77 KB Posted
- Attached to
- OnSolve, LLC Web based phone system
- Solicitation number
- PE-12800-NONST-2025-000000008
- Issued by
- Fulton County, Georgia
About this file
This is a Justification and Request for Approval for an Award of Contract Without Competition submitted to the Georgia Department of Public Health (DPH) for the Women, Infants, and Children (WIC) program. The request seeks approval for a sole source contract with OnSolve, LLC to provide web-based notification services through their One Call Now system. The services include automated call and text messaging for appointment reminders, missed appointments, emergency alerts, and outreach notices in multiple languages, along with an encrypted peer counselor text chat feature. The contract request is dated February 13, 2025, with a proposed contract value of $10,500.
The justification for the sole source award is based on OnSolve's unique proprietary mapping process that automatically delivers mass appointment-related messaging customized for specific scenarios, including clinic, instruction, language, two-way text, call-to-action keyword, and auto-reply capabilities. The system also enables the creation of dynamic subgroups based on data file filters, including date ranges and language preferences. OnSolve is identified as the only vendor providing these specific WIC outreach and recruitment services with all required attributes.
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Other files
| File | Type | Posted |
|---|---|---|
| Sole Source Advertisement for OnSolve.docx | DOCX document | |
| Sole Source Letter for Fulton County WIC 02_0.pdf |
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Text version
JUSTIFICATION AND REQUEST FOR APPROVAL FOR
AN AWARD OF CONTRACT WITHOUT COMPETITION
Business Owner Name: Christine Kassas Date of this Request: 2/13/2025 Email: Christine.kassas1@dph.ga.gov Phone Number: 404 906 3826 Department: CHS Program Supporting: WIC Vendor: OnSolve, LLC Goods or services to be provided: Provision of the following services through the OnSolve web-based One Call Now system: notification of reminder/missed appointments, emergency alerts and outreach notices via automated call and text in different languages; encrypted peer counselor text chat feature.
Value (Cost) of the contract for a full term: $10,500 Reason for issuing award without competition (Select any that apply):
☐ Emergency Describe the threat to public health, welfare, or safety:
If rapid provision of the goods or services is required, describe what caused the time pressure:
What is the target/critical date for having the goods or services in place, and why:
☒ Sole Source Describe the vendor’s unique qualifications for performing the service, or the unique qualities of the goods sought for purchase:
OnSolve’s One Call Now product is the only vendor who provides WIC automated messaging services with all the required attributes.
One Call Now has a proprietary mapping process which automatically delivers mass appointment related messaging perfectly customized for each scenario (clinic, instruction, language, two-way text, call-to-action keyword, auto-reply). This proprietary mapping process also enables the user to create dynamic subgroups based off filters in the data file, including date ranges PLUS language to create specifically targeted subgroups.
One Call Now by OnSolve is the only vendor for WIC who offers these WIC outreach and recruitment services.
List the searches you conducted and the sources you consulted to determine whether this qualifies as a sole source
FOR OFFICIAL USE ONLY:
APPROVAL BY DEPARTMENT/DIVISION DIRECTOR:
□ APPROVED BY PURCHASING OFFICER: _______________________________________________
| □ | DENIED BY PURCHASING OFFICER: __________________________________________________ |
| Reason: _______________________________________________________________________ |
CONTRACTS MANAGER REVIEW: __________________________________________________________ DISTRICT HEALTH DIRECTOR: _____________________________________________________________ COMMENTS/NOTES: ____________________________________________________________________ image1.png image2.jpeg
File details come from the government source that posted it. Updated .