JPL Duplicating Services RFI_FINAL.docx

Jet Propulsion Laboratory California Institute of Technology 4800 Oak Grove Drive Pasadena, CA 91109-8099

September 23, 2026

SUBJECT: REQUEST FOR INFORMATION (RFI): JPL Duplicating Services

The Jet Propulsion Laboratory (JPL) is seeking information from qualified vendors regarding their capability to provide comprehensive duplicating/reproduction services, bindery services, wide format printing and scanning, document distribution, and document scanning services. Comprehensive printing services are clarified in detail in the SoW (Attachment A).

This RFI is for planning purposes only and does not constitute a solicitation or commitment to procure any services. Neither JPL nor the U.S. Government will be responsible for any costs incurred by you in furnishing any information. Responses received will be carefully reviewed by JPL and may be considered as part of a future solicitation. Prospective subcontractors are advised that any information provided shall be deemed to be furnished with unlimited rights to JPL, with JPL assuming no liability for the disclosure, use, or reproduction of such data. Please note that responses to the RFI will not be returned.

This RFI is to also gather information of potential qualified sources and to obtain your business size relative to the following NAICS code: 323120 - Support Activities for Printing with a size standard of 550 Employees. Responses to this RFI may be used by JPL to make appropriate decisions regarding a Small Business Set-Aside procurement.

All responses shall be submitted by 3:00 PM Pacific Time on October 26, 2026 electronically to the undersigned.

Below are some critical dates as it pertains to this Request for Information (RFI):

· Written RFI Questions are due by September 30, 2026 via submission to the undersigned by email. No written questions will be accepted after September 30, 2026.

· JPL will make its best efforts to respond to written questions by October 9, 2026.

· Submit your response to this RFI by October 26, 2026.

Information about JPL can be found at: https://www.jpl.nasa.gov/who-we-are/.

Thank you, Alexa Taylor JPL Subcontracts Manager 818.354.0485 alexa.b.taylor@jpl.nasa.gov

1.0 BACKGROUND

The Jet Propulsion Laboratory (JPL) is an operating division of the California Institute of Technology (Caltech), staffed with Caltech employees, and is a Federally Funded Research and Development Center (FFRDC) under the sponsorship of the National Aeronautics and Space Administration (NASA). JPL is recognized as a member of the NASA family.

JPL is seeking to find Small Businesses with experience providing the products and services listed below.

JPL currently has a subcontract in place that provides duplicating/reproduction services, bindery services, wide format printing and scanning, document distribution, and document scanning services for the Jet Propulsion Laboratory, located at 4800 Oak Grove Dr., Pasadena, California 91109. The on-site duplicating/reprographic facility operates Monday through Friday from 7:00am through 5pm PST, in support of 5000 employees.

The subcontract will reach its final year on March 31, 2027. To ensure that JPL continues to receive quality services and competitive prices, there may be an opportunity for a new subcontract to be competed for a potential seven year (5 base years with up to two one-year options) engagement following the conclusion of the existing subcontract in 2027.

2.0 REQUEST FOR INFORMATION

The Statement of Work (SoW) provided, Attachment A, consists of General SoW subsections applicable to Duplicating Services. Exhibits associated with the SoW will be provided as well.

JPL is interested in learning more about all qualified companies with the capability to provide comprehensive duplicating/reproduction services, bindery services, wide format printing and scanning, document distribution, and document scanning services. Comprehensive printing services are clarified in detail in the SOW. Estimated annual core service volumes include:

· 75,000 BW impressions

· 185,000 Color impressions

· 1,350 sq. ft. BW wide format printing

· 14,500 sq. ft. Color wide format printing

· 35,000 images source document scanning

· Various preparation, bindery and finishing for above To help JPL understand the competitive environment, we invite firms that are or may be interested in competing for this opportunity to respond to this RFI by completing the following:

1. Submit a Rough-Order-of-Magnitude (ROM) following the review of Attachment A, the SoW.

a. The ROM should provide pricing information on a monthly basis.

2. Provide responses to the questions/requirements listed below.

3.0 QUESTIONS/REQUIREMENTS

1. Are you able to provide a management plan for meeting volume demand, while taking into account JPL and industry trends

a. |_| Yes |_| No

2. Are you able to support occasional time-critical work during off hours and peak periods without sending work off premises?

a. |_| Yes |_| No

3. Are you able to support additional staffing requirements during peak workloads or for vacation/illness coverage?

a. |_| Yes |_| No

4. Is your company a qualified Government Printing Office (GPO)-certified contractor?

a. |_| Yes |_| No

5. Do you have a system to measure customer satisfaction?

a. |_| Yes |_| No

6. Are you able to provide a continuous improvement/process optimalization approach for your company?

a. |_| Yes |_| No

7. Is your company able to ensure compliance with federal security requirements, including controlled document handling and access restrictions?

a. |_| Yes |_| No

8. Does your company currently have workflow automation, ticketing, or digital submission systems you use.

a. |_| Yes |_| No

9. Does your company have your remote ordering/print management capabilities.

a. |_| Yes |_| No

10. Are you able to provide a business continuity plan, including backup equipment and emergency operational procedures.

a. |_| Yes |_| No

11. Is your company able to mitigate risks such as equipment failure or supply chain disruptions.

a. |_| Yes |_| No

12. Are you interested in receiving the solicitation for this effort?

a. |_| Yes |_| No

b. If interested, please complete sections 4.0 and 5.0 below.

4.0 MANDATORY QUALIFICATION:

JPL is considering incorporating the following mandatory qualifications in order for a prospective source to be considered qualified, and thereby eligible for award:

1. Agree to give the personnel currently servicing JPL’s Duplicating Center the right of first refusal for employment openings under the contract in positions for which they are qualified. This includes: one (1) Customer Interface Site Manager, two (2) Production Operators.

a. Are you able to meet this Mandatory Qualification? |_| Yes |_| No

2. This solicitation has been designated as a Small Business Set-Aside. Any interested parties must certify that they are a small business under NAICS code 323120, Support Activities for Printing. At the time of proposal submittal, the A-6 Attachment, Notice of Total Small Business Set-Aside form will need to be completed and signed. Comment by Medrano, Jose L (US 2640): They should not have to complete the form for the RFI response, but they should know that this will be required when they submit their proposal.

a. Are you able to meet this Mandatory Qualification? |_| Yes |_| No

5.0 VENDOR RESPONSE

Company Information

Company Name

Address

Point of Contact

Title

Email

Phone Number

CAGE/UEI

☐ SDB

☐ SBA Certified WOSB ☐ SBA Certified VOSB ☐ SBA Certified SDVOSB ☐ SBA Certified HUBZone

☐ HBCU/MSI

☐ Other-than-Small Business

☐ No

☐ No

☐ No ☐ N/A

Please include “JPL Duplicating Services RFI Response” in the subject line of your email to Alexa Taylor at alexa.b.taylor@jpl.nasa.gov. JPL may contact you to ask questions or request further information.

DISCLAIMER: There is no commitment or guarantee on the part of JPL to move forward with a Request for Proposal (RFP) at this time.

© 2026. California Institute of Technology. Government sponsorship acknowledged 1 of 6| P a g e image1.png