Janitorial_Services_for_OPD_and_OFD_(Addendum_#3_Revision).pdf

Mayor Chief Procurement Officer Buddy Dyer David Billingsley, CPSM, C.P.M.

REQUEST FOR PROPOSAL (RFP)

RFP25-0192

JANITORIAL SERVICES FOR OPD AND OFD

The City of Orlando Procurement and Contracts Division has implemented an electronic bidding system to streamline solicitation responses.

CITY OF ORLANDO PROCUREMENT AND CONTRACTS SITE

https://www.orlando.gov/Our-Government/Departments-Offices/OBFS/Procurement

City of Orlando

REQUEST FOR PROPOSAL (RFP)

JANITORIAL SERVICES FOR OPD AND OFD

TABLE OF CONTENTS

1. INTRODUCTION

2. REQUEST FOR PROPOSALS INFORMATION

3. TERM OF CONTRACT

4. SCOPE OF WORK AND TECHNICAL REQUIREMENTS

5. PRE-PROPOSAL CONFERENCE

6. PROPOSAL DUE DATE AND TIME

7. PROPOSAL PREPARATION AND FORMAT

8. REQUIRED PROPOSAL SUBMITTALS

9. DELIVERY OF PROPOSALS

10. CONFORMANCE TO SOLICITATION

11. EVALUATION CRITERIA

12. PROPOSAL ADVISORY COMMITTEE AND EVALUATION PROCESS

13. GENERAL TERMS AND CONDITIONS

14. ADDITIONAL INFORMATION

15. ADDENDUM TO REQUEST FOR PROPOSALS

16. APPLICABLE LAW AND APPEALS

17. CONTRACT

18. EXECUTION OF CONTRACT

19. AFFILIATED AGENCIES

20. EMPLOYMENT ELIGIBILITY; E-VERIFY SYSTEM

21. RIGHT TO AUDIT RECORDS

22. FISCAL YEAR FUNDING APPROPRIATION

23. PUBLIC ENTITY CRIMES

24. PROMPT PAYMENT ACT

25. INVOICES

26. DISPUTE RESOLUTION

27. PROPOSER'S GUARANTEE

28. INSURANCE / PERFORMANCE BONDS

29. FLORIDA SALES TAX

30. DRUG-FREE WORKPLACE CERTIFICATION

31. AMERICANS WITH DISABILITIES ACT

32. RECIPROCAL LOCAL PREFERENCE

33. PURCHASING CONTRACTS W/ OTHER GOVERNMENT AGENCIES

34. FOREIGN CORPORATION

35. SUBCONTRACTORS

36. PURCHASING CARD PROGRAM

Janitorial Services for OPD and OFD

37. LIVING WAGE POLICY

38. PROHIBITION - CONTRACTING WITH SCRUTINIZED COMPANIES

39. SOFTWARE LICENSES

40. NON-DISCRIMINATION

41. GOVERNING LAW / VENUE

42. RECOVERED MATERIALS

43. PROHIBITION AGAINTS CONSIDERING SOCIAL, POLITICAL, OR

IDELOGICAL INTEREST IN GOVERNMENT CONTRACTING

44. VENDOR QUESTIONNAIRE

45. PRICING PROPOSAL

Attachments:

A - Exhibit_1_Contract

B - Exhibit_2_Recycling Program and Green Initiative

1. INTRODUCTION

1.1. Summary

The City of Orlando’s Procurement and Contracts Division, is soliciting proposals for janitorial services for multiple Orlando Police Department (OPD) and Orlando Fire

Department (OFD) locations around the Orlando area.

1.2. Contact Information

Direct inquiries to the following:

Javarie McDonald

Purchasing Agent II

400 S Orange Avenue

Procurement and Contract Division 4th Floor

Orlando, FL 32801

Email: javarie.mcdonald@orlando.gov

Phone: (407) 246-2364

Department:

Orlando Police Department

1.3. Timeline

The following is the scheduled calendar of events with important dates and times. Dates are subject to change by the Chief Procurement Officer (“CPO”) of the Procurement and

Contracts Division or designee, at their sole discretion. If the Procurement and Contracts

Division determines that it is necessary to change these dates or times prior to the

Proposal due date, the change will be announced via an addendum.

Release Project Date April 22, 2025 mailto:javarie.mcdonald@orlando.gov tel:(407)246-2364

1st. Pre-Proposal Meeting

(Mandatory)

April 29, 2025, 10:00am

Stop: Location: Address: Approx. Times

1. Police Headquarters 1250 W. South

Street 10:00 am - 11:00 am

2. Fire Station #1 78 W Central Blvd 11:15 am - 12:00 pm

3. DED Facility 1214 East South Street

1:00 pm - 1:30 pm

4. Training Facility 595 Primrose Drive 1:45 pm – 2:30 pm

5. Gun Range 100 George DeSalvia Way

(Andes Ave) 2:45 pm - 3:30 pm

6. EOC 110 George DeSalvia Way (Andes

Ave) 3:30 pm to 4:30 pm

In order to be considered present a

Proposer must have at least one (1) representative present and signed in on the Pre-Proposal Sign-In Sheet. The

Proposer does not have to attend both Pre-

Proposal Meetings.

2nd. Pre-Proposal Meeting

(Mandatory)

May 2, 2025, 10:00am

Stop: Location: Address: Approx. Times

1. Police Headquarters 1250 W. South

Street 10:00 am - 11:00 am

2. Fire Station #1 78 W Central Blvd 11:15 am - 12:00 pm

3. DED Facility 1214 East South Street

1:00 pm - 1:30 pm

4. Training Facility 595 Primrose Drive 1:45 pm – 2:30 pm

5. Gun Range 100 George DeSalvia Way

(Andes Ave) 2:45 pm - 3:30 pm

6. EOC 110 George DeSalvia Way (Andes

Ave) 3:30 pm to 4:30 pm

In order to be considered present a

Proposer must have at least one (1) representative present and signed in on the Pre-Proposal Sign-In Sheet. The

Proposer does not have to attend both Pre-

Proposal Meetings.

Question Submission Deadline May 9, 2025, 5:00pm

Proposal Submission Deadline June 18, 2025, 2:00pm

JOIN THE VIRTUAL PROPOSAL

OPENING.

Online:

https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjZiYWI1M2ItODRhMi

00OGU1LWE3YjQtMTJmZGE3OTcwMGVj

%40thread.v2/0?context=%7b%22Tid%22

%3a%227594da9b-294b-4acf-913b-d159ae921564%22%2c%22Oid%22%3a%

22e3e91c6c-aa8e-4cf4-9514-

0ee59fcbec65%22%7d

Or, call into the virtual meeting by dialing this phone number: +1 321-247-7568

Once dialed-in and prompted, enter the

Conference ID: 663 722 486#

2. REQUEST FOR PROPOSALS INFORMATION

The Procurement and Contracts Division is the official source to obtain information relating to City of Orlando solicitations. It is incumbent on the Proposer to obtain solicitation and current award information prior to and after the scheduled opening date of a Request for Proposals. Information is updated daily as it becomes available. An award, or recommendation of award, may be made at any time after the scheduled opening date of a Request for Proposals. You may obtain award and other solicitation information in a variety of ways:

A. There are currently two Internet sites available to obtain RFP Selection

Committee rankings, Notice of Intended Action for award and other information:

1. The City of Orlando Procurement and Contracts Division’s Website:

http://www.orlando.gov/procurement/solicitations/ If you are interested in obtaining solicitation information, copy and paste the above link into your web browser and click on View Current Bids. Please remember that you must keep your registration information up to date in order to continue to receive notifications of bidding opportunities that meet your commodity code selections.

2. Direct link to the City's e-Procurement Portal:

https://procurement.opengov.com/portal/orlando.

https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjZiYWI1M2ItODRhMi00OGU1LWE3YjQtMTJmZGE3OTcwMGVj%40thread.v2/0?context=%7b%22Tid%22%3a%227594da9b-294b-4acf-913b-d159ae921564%22%2c%22Oid%22%3a%22e3e91c6c-aa8e-4cf4-9514-0ee59fcbec65%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjZiYWI1M2ItODRhMi00OGU1LWE3YjQtMTJmZGE3OTcwMGVj%40thread.v2/0?context=%7b%22Tid%22%3a%227594da9b-294b-4acf-913b-d159ae921564%22%2c%22Oid%22%3a%22e3e91c6c-aa8e-4cf4-9514-0ee59fcbec65%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjZiYWI1M2ItODRhMi00OGU1LWE3YjQtMTJmZGE3OTcwMGVj%40thread.v2/0?context=%7b%22Tid%22%3a%227594da9b-294b-4acf-913b-d159ae921564%22%2c%22Oid%22%3a%22e3e91c6c-aa8e-4cf4-9514-0ee59fcbec65%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjZiYWI1M2ItODRhMi00OGU1LWE3YjQtMTJmZGE3OTcwMGVj%40thread.v2/0?context=%7b%22Tid%22%3a%227594da9b-294b-4acf-913b-d159ae921564%22%2c%22Oid%22%3a%22e3e91c6c-aa8e-4cf4-9514-0ee59fcbec65%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjZiYWI1M2ItODRhMi00OGU1LWE3YjQtMTJmZGE3OTcwMGVj%40thread.v2/0?context=%7b%22Tid%22%3a%227594da9b-294b-4acf-913b-d159ae921564%22%2c%22Oid%22%3a%22e3e91c6c-aa8e-4cf4-9514-0ee59fcbec65%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjZiYWI1M2ItODRhMi00OGU1LWE3YjQtMTJmZGE3OTcwMGVj%40thread.v2/0?context=%7b%22Tid%22%3a%227594da9b-294b-4acf-913b-d159ae921564%22%2c%22Oid%22%3a%22e3e91c6c-aa8e-4cf4-9514-0ee59fcbec65%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjZiYWI1M2ItODRhMi00OGU1LWE3YjQtMTJmZGE3OTcwMGVj%40thread.v2/0?context=%7b%22Tid%22%3a%227594da9b-294b-4acf-913b-d159ae921564%22%2c%22Oid%22%3a%22e3e91c6c-aa8e-4cf4-9514-0ee59fcbec65%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjZiYWI1M2ItODRhMi00OGU1LWE3YjQtMTJmZGE3OTcwMGVj%40thread.v2/0?context=%7b%22Tid%22%3a%227594da9b-294b-4acf-913b-d159ae921564%22%2c%22Oid%22%3a%22e3e91c6c-aa8e-4cf4-9514-0ee59fcbec65%22%7d http://www.orlando.gov/procurement/solicitations/ https://procurement.opengov.com/portal/orlando

B. You may visit the Procurement and Contracts Division, during normal business hours, to obtain award information, solicitation packages, addendums, and other documents. Our office is located at:

City of Orlando

Procurement and Contracts Division

400 South Orange Avenue, Fourth Floor

Orlando, Florida 32801

You may also call the Procurement and Contracts Division at (407) 246-2291, during normal business hours, to request award and other solicitation related information.

We appreciate your interest in doing business with the City Beautiful and wish you much success with your business ventures.

3. TERM OF CONTRACT

It is the intent of the City is to award a Contract for a three (3) year term to begin upon approval and execution by the City. The Contract may, by mutual assent of the parties, be extended for two (2) additional twelve (12) month periods or portions thereof, up to a cumulative total of sixty (60) months.

4. SCOPE OF WORK AND TECHNICAL REQUIREMENTS

4.1. SCOPE OF SERVICES

The services described herein shall be performed by the Contractor on a regularly scheduled basis as directed by the City, as specified herein at various properties. The personnel who perform these services shall be under the sole responsibility of the

Contractor, and shall be competent, experienced, courteous, and be neatly dressed. Personnel shall be supervised at all times. Contractor shall provide a main point of contact to the City. To maintain continuity, the same crew should perform the required maintenance operations throughout the year; this will assure the City that maintenance personnel remain familiar with the maintenance specifications, the site and any changing conditions. Verification of Work must be made by the Contractor and the City daily.

Contractor shall provide all labor, material, supplies, equipment, chemicals, and consumables necessary to perform the janitorial services specified herein.

4.2. Daily Services

Services to be performed at the various locations may include, but not be limited to:

A. All office furniture and equipment dusted, cleaned and polished.

B. Glass entrances and glass partitions.

C. Ashtrays to be emptied and cleaned.

D. Waste containers to be emptied and cleaned with Contractor's-furnished liners.

E. All composition tile and concrete floors are to be swept, damp mopped with germicidal solution, and spray buffed.

F. Dusting of all surfaces.

G. Gym floors shall be vacuumed and then mopped to remove surface dirt.

H. Vacuum all carpeting, including throw rugs at entrances and exits. Spot clean carpet. No push (non-electric) vacuums unless requested in writing to be used in an area.

I. Floors in lobbies, corridors, and snack bars shall be damp mopped and polished. Ground level floor corridors shall be spray buffed.

J. Stoops and entranceways shall be swept and damp mopped with a five (5) foot area surrounding the stoop shall be policed for trash, cigarette butts, etc. Stoop and entranceways shall be kept free of cobwebs, mud daubers and bird nests. Door wells shall be free of debris.

K. All entrance mats shall be cleaned free of soil and grit. Soil and moisture underneath entrance mats shall be removed and mats returned to the original locations. Mats shall be replaced weekly or more often if required.

L. Clean elevators, including floors, doors and vacuum out threshold. Polish all metal.

M. Shower Room

1. Clean and disinfect floors.

2. Wipe and disinfect walls.

3. Polish bright metal work.

4. Clean and remove all hair from the drains.

5. Fill all soap and body wash dispensers.

N. Restrooms

1. All floors shall be swept and damp mopped with germicidal solution.

2. All walls including the stalls shall be cleaned or more often if required.

3. Mirrors shall be cleaned.

4. Polish bright metal work.

5. Clean and sanitize urinals, toilets and wash basins inside and outside.

6. Refill dispensers for toilet tissue, paper towels, soap, etc...

O. Drinking fountains shall be kept free of trash, ink, coffee grounds, etc., and nozzles free from encrustation and wiped down with a multipurpose

(disinfectant/deodorizer) cleaner.

P. Stairwells shall be swept and damp mopped. Hand rails shall be cleaned

(removing dirt, grease, and fingerprints).

Q. All glass exterior doors shall be cleaned.

R. Sweep and remove all trash and debris near or around entrances to maintain a satisfactory appearance.

S. Break Room and Kitchen Areas

1. Clean floors (sweep and damp mop).

2. Clean sink with cleanser.

3. Clean all counter tops.

4. Polish bright metal work.

5. Clean tables and chairs.

T. Policing, picking up and removing from areas inside the building all paper, trash, empty bottles, and other discarded materials; maintaining wall hung and floor type ash receptacles in a neat and presentable condition; picking up and removing from areas inside the building wads of gum, spots of tar, and other foreign substances; tidying up drinking fountains and glass surfaces; mopping up wet areas caused by spillages, accidents or inclement weather.

U. All furniture required to be polished must be cleaned of spots and stains.

V. At Fire Station #1 (Only) – Behind the reception desk the inbox shelves shall be dusted.

W. At Fire Station #1 (Only) – All recyclable paper within the copy room shall be removed and placed in the recyclable dumpster.

X. At Gun Range from 50 yards yellow line to the rear of the ranges. Floors to be swept and all trash removed.

4.3. Weekly Services

Services to be performed at the various locations may include, but not be limited to:

A. All woodwork including baseboards, rungs of chairs, ledges as high as can be reached, and door frames shall be cleaned of smudges and fingerprints.

B. All windows and window sills will be dusted.

C. All high dusting, including picture frames, tops of lockers, file cabinets, cobwebs, etc., shall be performed.

D. Baseboards shall be cleaned and all accumulation of wax on baseboards, around doorways and furniture must be removed.

E. EOC Building – Kitchen stainless shall be polished and without streaks and the floors mopped and sanitized.

F. Orlando Police Department – Gym Floor – shall be deep cleaned on Friday’s between 1:00 p.m. to 3:00 p.m.

4.4. Monthly Services

Services to be performed at the various locations may include, but not be limited to:

A. Unless otherwise indicated or directed, front entrance lobby floor and ground floor shall be stripped and refinished.

B. Exposed parts of air conditioning vents including return vents shall be cleaned.

C. Blinds shall be cleaned and dusted.

D. Spot clean all walls, partitions, exposed pipe, and doors.

E. Computer suites at the Orlando Operations Center must be cleaned at least once

(1) per month or as requested. Prior arrangements must be made to ensure a representative from Technology Management is present to allow entrance.

4.5. As Required Services

Services to be performed at the various locations may include, but not be limited to:

A. ALL hard surface floors shall be stripped and refinished at least four (4) times per year. (Contractor must notify each department prior to stripping.)

B. Additional stripping and refinishing may be required on an "as required" basis based on the individual site price provided.

C. ALL carpeted floors shall be shampooed at least two (2) times per year. (Contractor must notify each department prior to cleaning.)

D. Additional shampooing may be required on an "as required" basis based on the individual site price provided.

E. Gun Ranges at the OPD Training Facility shall be hand swept and the floor spot cleaned as scheduled on an as needed basis. Other methods of cleaning require the approval by the City. If a vacuum is used, the equipment must include a

HEPA filter and the Contractor's employees must always use a positive pressure breathing mask.

4.6. Day Porter Duties

A Day Porter typically has the job of keeping public areas clean and orderly. A person or persons in this position will be set to work in heavy traffic areas in which most people may expect to see some debris and dirt because of use and foot traffic. They will need to work discreetly to keep such places spotless and appealing for those who have to use or pass through them. A person in this position may have a range of tasks to perform, but they often include cleaning bathrooms, replenishing paper supplies, keeping hallways and lobbies clean, keeping the interior of a building maintained, and making sure high-traffic areas are free of safety hazards. Services to be performed at the various locations may include, but not be limited to:

A. All office furniture and equipment dusted, cleaned and polished.

B. Glass entrances and glass partitions.

C. Ashtrays to be emptied and cleaned.

D. Waste containers to be emptied and cleaned with Contractor-furnished liners.

E. All composition tile and concrete floors are to be swept, damp mopped.

F. Vacuum all carpeting, including throw rugs at entrances and exits. Spot clean carpet. No push (non-electric) vacuums unless requested in writing to be used in an area.

G. Floors in lobbies, corridors, and snack bars shall be damp mopped and polished.

H. Clean elevators, including floors, doors and vacuum out threshold. Polish all metal.

I. Restrooms

1. All floors shall be swept and damp mopped with germicidal solution.

2. All walls including the stalls shall be cleaned or more often if required.

3. Mirrors shall be cleaned.

4. Polish bright metal work.

5. Clean and sanitize urinals, toilets and wash basins inside and outside.

6. Refill dispensers for toilet tissue, paper towels, soap, etc...

7. All sink and shower drains shall be cleaned and free from hair and buildup that would cause the areas not to completely drain.

J. Drinking fountains shall be kept free of trash, ink, coffee grounds, etc., and nozzles free from encrustation and wiped down with a multipurpose

(disinfectant/deodorizer) clean.

K. Sweep and remove all trash and debris near or around entrances to maintain a satisfactory appearance.

L. Break Room and Kitchen Areas

1. Clean floors (sweep and damp mop).

2. Clean sink with cleanser.

3. Clean all counter tops.

4. Polish bright metal work.

5. Clean tables and chairs.

M. Policing, picking up and removing from areas inside the building all paper, trash, empty bottles, and other discarded materials; maintaining wall hung and floor type ash receptacles in a neat and presentable condition; picking up and removing from areas inside the building wads of gum, spots of tar, and other foreign substances; tidying up drinking fountains and glass surfaces; mopping up wet areas caused by spillages, accidents or inclement weather.

4.7. Furniture and Equipment

For all operations where furniture and equipment must be moved, no chairs, wastepaper baskets or other similar items shall be stacked on desks, tables or windowsills. Upon completion of work, all furniture and equipment must be returned to its original position.

4.8. Sweeping and Damp Mopping

After sweeping and damp mopping operations, all floors shall be clean and free of dirt streaks. No dirt shall be left in corners, under furniture, behind doors, treads or any other location. Sweep or dust mop floors to remove loose dirt, grit, streaks, smears, stains, and trash. Likewise, entrances, and other assigned areas shall be swept clean of all dirt/trash. No dirt shall be left where sweepings were picked up. There shall be no dirt, trash or foreign matter under desks, tables or chairs. Extreme care will be exercised to prevent splashing of baseboards, furniture or other equipment with mop water and to prevent water from seeping under baseboards, furniture, or equipment. Hard to reach spaces, such as corners, which are inaccessible with the mop shall be cleaned by hand or other method. Separate mops shall be used for restrooms and general areas.

All mopped floors shall present a clean, uniformly bright appearance, free from streaks, scuff marks, smears, mop strings, standing liquid, and residue.

4.9. Wet Mopping and Scrubbing

The floors shall be properly prepared for wet mopping and scrubbing including sweeping the floor and removal of wads of gum, tar and similar substances. On completion of the mopping and scrubbing, the floors shall be clean and free of dirt, water streaks, mop marks, string, etc.; properly rinsed, and dry mopped to present an overall appearance of cleanliness. All surfaces shall be dry and corners and cracks clean after the wet mopping or scrubbing. When scrubbing is designated, it shall be performed by machine or by hand with a brush. Wet mopping shall include germicidal solution.

4.10. Floor Finishing

The job of floor finishing includes the cleaning and applying of a protective finish to floor surfaces.

A. Sweeping: Sweep floors thoroughly. Remove all staples, paper, gum, adhesive materials, dirt, wads of gum, tar, etc.

B. Stripping: Remove all old finish or wax from floors, using a concentrated solution of a liquid cleaner. Cleaner is to be applied with a mop, and scrubbed with an electrical polishing machine with scrub brush or a medium grade-scrubbing pad. Extremely stubborn spots, gum, rust, burns, etc., shall be removed by hand with a scouring pad dipped in the cleaning solution. Corners and other areas that the polishing machine cannot reach shall be scrubbed and thoroughly cleaned by hand. Care shall be exercised so that baseboards, walls, and furniture shall not be splashed nor marred. Cleaning solution shall be taken up with a mop or a water pickup and the floor rinsed twice with clean water to remove all traces of cleaning solution. Do not flood floor with water; use only enough water as required for good rinsing. Floor shall be allowed to dry thoroughly after rinsing.

C. Finishing: Apply a minimum of three coats of floor finish, allowing sufficient drying time between each coat. The last coat only should be applied up to but not touching the baseboard. All other coats should be applied to within four inches of the baseboard.

D. Spray Buffing AND Burnishing: Periodical spray buffing and burnishing shall be accomplished as required to maintain the specific areas at an acceptable standard.

E. Waxing: All porcelain tile floors shall be finished with wax only.

4.11. Rubberized Floors and Mats

Clean the floors by hand or with a rotary scrubber equipped with soft nylon brushes. Do not, under any circumstances, use metallic scrubbers or brushes on the floor. Do not use any strong chemical cleaning agents such as the solvents ether, acetone, ketone, or any other chemical cleaner whose effects on the floor are unknown.

4.12. Damp Wiping

Damp wiping consists of using a clean damp cloth or sponge to remove all dirt, spots, streaks, and smudges from walls, glass, and other specified surfaces and then drying to provide a polished appearance. The wetting solution shall contain an appropriate cleaning agent a multipurpose (disinfectant/deodorizer) cleaner shall be used.

4.13. Glass Enclosures and Partitions

After each cleaning, all glass shall be clean and free of dirt, grime, streaks, excessive moisture, and shall not be cloudy. Window sashes, sills, woodwork around interior glass and other surroundings shall be thoroughly wiped free of drippings and other watermarks at least 10ft from the floor.

Workers shall use pads to protect windowsills when standing on or placing cleaning materials on them, and the Contractor shall furnish all such pads and/or cloths necessary to protect the City’s property. The glass cleaning shall be so scheduled and performed as to provide the least inconvenience to the building's occupants.

4.14. Porcelain Fixture Cleaning

A. Porcelain fixtures (drinking fountains, washbasins, urinals, toilets, etc.) shall be clean and bright; there shall be no dust, spots, stains, rust, green mold, encrustation nor excess moisture.

B. Walls and floors adjacent to fixtures shall be free of spots, drippings, and watermarks. Floor drains shall be kept free of debris.

4.15. Dusting and Cleaning

A. Dusting shall be accomplished by the use of vacuum cleaners, clean clothes or yarn dusters. Dusting shall be performed to minimize dispersion of dust in the air. The dusting operation includes, but is not limited to, furniture, cabinets, partitions, trim, ledges, wainscots, air conditioners, lamp shades and miscellaneous office furniture, and panel tops, window and door ledges, baseboards and miscellaneous equipment installed on walls up to seven (7) feet above the floor.

B. Surfaces of walls and partitions shall present a clean appearance throughout, free of dirt, cobwebs, and streaks. Wall surfaces behind furniture or equipment where space permits, shall be wiped, vacuumed or cleaned with narrow brushes. All dusted surfaces shall present a clean appearance, free of smears, streaks and omissions.

C. Blinds shall be damp wiped. Cleaned blinds shall be free of dust, stains, and streaks. Special care shall be taken to prevent damage to operating mechanisms of blinds during the cleaning operations.

D. Draperies shall be cleaned with an ordinary household vacuum cleaner with proper attachments. Upon completion of vacuuming, draperies shall be rearranged or re-hung as required in event fastenings become loose during cleaning.

E. Windowsills shall be wiped down and cleaned and shall be free of dust, dirt and all trash.

4.16. Carpet and Rug Cleaning

A. Use a commercial type vacuum cleaner to thoroughly clean all carpeting. Remove fluff and lint dislodged by the brushing and vacuuming against the pile lay. Spots of ink, oil, and other stains shall be spot cleaned without wetting the carpet backing.

B. The Contractor shall utilize cleaning solutions and spot removers as recommended by the carpet manufacturer. The cleaning products used shall be biodegradable and water-soluble. In addition, the cleaning products shall not leave a residue on the carpet.

4.17. Clean and Restock Restrooms

A. Sweep and Mop Restroom Floors: Restrooms shall be kept free from dirt, soil, graffiti, and stains. Floors shall be swept to remove loose dirt, grit, and trash, then wet mopped using a solution of disinfectant, detergent and hot water. Cotton or sponge mops may be used. Stains and spots shall be scrubbed, if necessary, to remove. Floor surface shall be free of dirt, marks, film, streaks, water and debris.

B. Restroom Fixtures: All restroom fixtures including water closets, urinals, lavatories, and sinks shall be washed inside and outside utilizing a disinfectant and shall be free of stains and odors. Liquid soap dispensers, where existing, shall be filled.

C. Walls and Partitions: All walls and partitions shall be cleaned with a clean cloth or sponge and luke warm mild detergent solution, followed by a water rinse and drying with a clean cloth or sponge. Abrasive cleaners shall not be used on resilient surfaces. In addition to the above, this service includes spot cleaning on these surfaces, on an "as required" basis, to remove finger marks, spots, stains, and other marks to match surfaces of adjacent areas. Surfaces shall have a uniformly clean appearance, free of dirt, dust, graffiti, streaks, stains, lint, cobwebs, and cleaning marks. Hard finish wainscots, glazed surfaces or ceramic tile surfaces must be free of film and deposits. Mirrors shall be cleaned with an approved glass cleaner.

D. Shower Stalls: All shower stalls, including floors, shall be cleaned using detergent and scouring powder, if necessary, to remove stubborn spots and stains and all hair from the drains. Showerheads and bright colored fixtures shall be cleaned with scouring powder. Non injurious chemicals may be used to remove soap film and residue and to inhibit fungus growth. Showerheads, handles and soap containers shall be clean and bright. All soap film and scouring powder shall be removed.

E. Mirrors: All mirrors shall be cleaned using plain water or cleaning solution prepared for this purpose. Scouring powders or ammonia shall not be used. All mirror surfaces and adjacent areas shall be free of film, streaks, stains, and deposits. All mirrors installed in bathrooms are considered to be a part of the bathroom fixture cleaning.

4.18. Waste Collection and Removal

A. Trash shall be placed in outside refuse containers as soon as possible after collection. Bags of trash shall not be left in passageways or inside of the buildings to create a nuisance or an eyesore.

B. Any trash dropped shall be immediately retrieved by the Contractor and properly placed in the trash receptacle. Any liquids spilled in the process of trash removal shall be cleaned up immediately. Contractor employees will ensure that dumpster side doors are closed following trash disposal.

C. Empty and clean waste receptacles which includes trash containers, sanitary napkin receptacles, ashtrays, stands, and butt cans. All trash containers shall be emptied. Contents of these containers shall be placed in outside refuse containers. Ashtrays, stands, and butt cans shall be emptied in a metal container to prevent fire hazards and placed in outside refuse container.

D. All ashtrays, stands and butt cans will be wiped clean after each emptying. Sand in urns or butt cans shall be changed or sifted weekly and sand shall present a neat appearance. All containers shall be cleaned and washed as needed to provide a sanitary condition, free of all dirt, debris, odor and residue.

4.19. Gym Equipment

All Gym Equipment must only be disinfected with 2XL Corp Professional Antibacterial

Gym Wipes furnished by the Contractor. Six (6) buckets of Gym Wipes are to be placed in each corner of the all Gyms for employees to use immediately after using gym machines.

4.20. Stairways and Elevators

A. Stairways: Stairs, landings and steps shall be swept or vacuumed. Hand railings, ledges, grills, fire apparatus, and doors shall be dusted. Steps and landings shall be wet mopped or scrubbed.

B. Elevators: All surfaces in the interior of the car shall be cleaned including doors and crevices on the corridor side of the elevator, and all bright metal surfaces polished. Resilient floors shall be cleaned and spray buffed. Carpet floors shall be vacuumed.

4.21. Cleaning Precautions

Baseboards, walls, furniture and equipment shall in no way be splashed, disfigured nor damaged during these operations. Proper precautions shall be taken to advise building occupants of wet and/or slippery floor conditions during cleaning operations including warning signs. All tools and equipment shall be maintained in clean condition at all times. All waxed surfaces must be maintained so as to provide safe anti-slip walking conditions.

4.22. Damages

Any damage caused by mistakes, accidents, or negligence of the Contractor or their employees shall be replaced, repaired, or cleaned by the Contractor at THEIR COST back to the original condition to the full satisfaction of the City.

4.23. Mondo Rubber Flooring Procedure Guidelines

Mondo Rubber Flooring composed of 100% synthetic virgin rubber is one of the longest wearing, most beautiful and toughest floors available. The following procedures are recommended to provide the highest appearance level with the least amount of maintenance effort.

The procedures are divided into sections covering the required initial cleaning as well as regular maintenance options depending upon the appearance level desired.

A. PRECAUTIONS

To insure against damage to Mondo Flooring NEVER use any of the following in performing maintenance on the floor:

1. Floor maintenance pads of any type or manufacture.

2. Steel wool or abrasive brushes.

3. Abrasive or very alkaline cleaners (such as conventional wax strippers, powdered cleansers, butyl cleaners) – cleaning products must have neutral

(6.0 – 9.0) ph. rating.

4. Cotton mops (leaves lint).

5. High Speed floor machines (400 rpm –) of any type or manufacture.

6. Solvents of any type or nature (except as directed below).

7.

A. NEW INSTALLATION CLEANING, REMOVAL OF ADHESIVE RESIDUES

As soon as possible after installation, adhesive residues or spills should be removed as follows:

1. SOFT EPOXY – Use a clean, coarse cloth dampened with paint thinner (not turpentine) to remove adhesive along seams. Turn cloth frequently. Do not pour thinner directly on floor.

2. HARDENED EPOXY – Use a non-abrasive plastic scrubbing pad with paint thinner and scrub affected areas lightly. Epoxy residues should flake off with the use of a dulled scraper. Avoid using sharp objects such as razor blades or thin scrapers. While some initial dullness may result, it will disappear after performing normal maintenance.

C. MAINTENANCE INSTRUCTIONS

The Mondo Sport Surfaces are easy to maintain, and the frequency of the two basic maintenance operations will be determined by the owner’s standards. The Sport

Surface should be vacuumed on a regular basis to remove any debris or surface dirt that has been tracked onto the surface. It is recommended that this be done on the average of once a week. For this operation, there is no special type of equipment necessary.

Also, the Sport Surface should receive on a semi-annual basis, a thorough scrubbing/washing. More than two washings per year may be required in cases where the track is heavily used. For large areas the use of a wet-vac machine is recommended. In order to wash Sport Surfaces, the following procedure should be followed:

1. Wash the Surface with a mechanical rotary scrubber equipped with soft nylon brushes. DO NOT under any circumstances use metallic scrubbers or brushes on the Sport Surface for they will irreparably damage it. When washing the surface, (especially in cases where oil and other stains are present) a mild commercial detergent/cleanser should be used. DO NOT use any strong chemical cleaning agents such as the solvents Ether, Acetone, Ketone, or any other chemical cleaner whose effects on our surfaces are unknown. It is to be noted that in situations where the surface is not stained or heavily soiled, the washing can be done using solely tap water. It is strongly suggested that before washing the track where a detergent will be used, that the manufacturer or his distributor be contacted to see if the detergent in question is one recommended for use on its Sport Surface.

2. Thoroughly rinse floor.

3. Vacuum excess water from surface.

4.24. Special Requirements

A. Service Calls

1. Service calls to correct Contractor deficiencies consist of providing labor and materials to perform miscellaneous minor cleaning tasks during regular working hours. The Contractor shall respond within one (1) hour to service calls. Service calls shall be completed within two (2) hours from receipt of call or from time of response (which, in turn, is within one hour from call time).

B. Equipment

1. Equipment utilized by the Contractor must operate from existing sources of electricity at a minimum noise level. Contractor shall maintain the equipment to ensure safe and proper working order at all times.

C. City Furnished Items

1. The City shall provide space for the storage of materials and equipment to be provided and maintained by the Contractor. Storage space shall be kept clean and neat in appearance at all times. The Contractor is solely responsible for their equipment, inventory maintenance, and cleanliness of this area provided on City properties.

D. Contractor Furnished Items

1. The Contractor shall furnish soap for washroom soap dispensers, bar soap, paper towels, facial tissue, toilet seat covers, and toilet tissue. All other materials, supplies and equipment required to provide the necessary services shall be furnished by the Contractor and shall be of the type/size suitable for the efficient accomplishment of the services provided under the Contract.

E. Supplies

1. The Contractor shall provide “Green” soap for washroom soap dispensers, bar soap, paper towels, facial tissue, toilet seat covers, toilet tissue, cleaning chemicals, equipment, procedures and training. A list of supplies and chemicals shall be submitted to the City for approval prior to the commencement of the contract. Any new products to be introduced during the contract must be approved by the City. Bleach and/or ammonia shall not be used without the prior approval of the City.

a. The following cleaning products to be used in this contract include the following:

i. All purpose cleaner

ii. Glass cleaner

iii. Neutral disinfectant

iv. Industrial cleaner

v. High dilution disinfectant

2. Green supplies and cleaning products must meet the Green Seal

Environmental Standards and have the Green Seal of Approval on the label. Since improvements in the “green” technology are still emerging, the

City reserves the right to require the Contractor to use additional Green Seal products and equipment as they become available. The City reserves the right to discontinue the use of any of these products should they prove to be insufficient to perform the tasks required.

F. Qualified Employees

1. The Contractor's employees shall be thoroughly trained in all phases of the work to be performed under the Contract and shall be neat in their personal appearance while in the said building. Any Contractor’s employee that is deemed by the City to be incompetent in the performance of work under the

Contract, discourteous, or otherwise objectionable shall be reported to the

Contractor’s Superintendent who shall take immediate action to remove said employee from the job. Listing of all employees, their years with your company and their duties and responsibilities must be shown on

ATTACHMENT “N” – PERSONNEL LISTING.

G. Mandatory Work Rules

1. Contractor's employees shall not remove papers, open desk drawers or cabinets, or use telephones or refrigerators provided for staff use.

2. Contractor's employees shall report to their superintendent any hazardous conditions or items in need of repair noted during the performance of their work, and said superintendent shall thereupon notify the City of such conditions.

3. When services under the Agreement are performed during closed hours, Contractor employees shall be responsible for closing and locking doors and windows and for turning off lights in order that electrical power may be conserved.

4. Contractor employees shall not eat on property.

5. Contractor employees shall not bring any individuals with them on premises not employed by the Contractor.

H. Inspections

1. The City shall make inspections as deemed necessary and appropriate to assure that conditions and standards set forth herein are being complied with. The City shall report to the Contractor's Superintendent those areas which are not being cleaned and maintained in accordance with the terms of the Contract, and said Contractor's superintendent shall take immediate corrective action as may be required to fully comply with the terms as set forth herein. In the event corrective action is not effected within four (4) hours, the

City may clean the subject area and charge the Contractor for services so performed by the City.

I. Monthly Report (Except in OPD Substations)

1. The Contractor shall provide a monthly report to the City. Contractor shall utilize form provide by the City or as mutually agreed. Said monthly report shall be submitted throughout the term of the contract and any extension thereto. The following information shall be entered for each and every day of service:

a. A daily check list to verify that all duties have been completed.

b. Signature of the Contractor's Superintendent that verifies that the log book has been read and acknowledges any deficiencies and/or comments.

c. The Contractor shall have all employees sign in and sign out, either in writing or by the use of a City furnished time clock.

d. In each daily log the Contractor's Superintendent shall detail in the monthly report what efforts were made to remedy any deficiencies noted from the previous day's work.

The Superintendent shall record the number of hours performed for each category of work (by title).

J. REQUIRED RECYCLABLES HANDLING – CITY GREENWORKS

http://www.cityoforlando.net/greenworks/

Green Works Orlando works to transform Orlando into one of the most environmentally-friendly, economically and socially vibrant communities in the nation. Green Works Orlando represents our commitment to build partnerships and share resources that foster positive environmental changes. The awarded

Contractor and their employees shall always adhere to the recycling requirements instituted throughout all City properties. See EXHIBIT “1” – Recycling Program and Green Initiative. At no time shall recyclables be placed in the regular dumpsters. This includes the following:

1. All cardboard boxes shall be removed from the buildings and then be broken down flat before depositing into the recyclable dumpsters.

K. DUMPSTER AREAS

There shall be no trash or recyclables left around any dumpsters. The area should be picked up and the trash placed inside the dumpster container at all times.

4.25. Background Screening

All of the Contractor's employees assigned to this Contract shall be required to undergo a background screening process prior to the start of work at any of the City locations under this Contract.

A. All of the Contractor's personnel that will be assigned to any property under this contract SHALL obtain a “Criminal Background Check Report” from the Florida

Department of Law Enforcement (FDLE) through the City of Orlando’s Police at

1250 South St, Orlando FL 32805 on all of Contractor’s employees assigned to work at the City location provided prior to such employee commencing work at any of these location. Such checks shall be updated annually thereafter unless otherwise agreed in writing by the City. Copies of the initial FDLE report shall be provided to the Orlando Police Department. Hours to obtain necessary fingerprinting shall be Tuesdays, 12pm to 3pm, Wednesdays, 10am to 1pm, and

Thursdays 10am-1pm.

B. Prior to providing the FDLE report to the Orlando Police Department, Contractor must obtain the written consent of any assigned employees to release all http://www.cityoforlando.net/greenworks/ background check reports to the Orlando Police Department and to allow the

Orlando Police Department to perform its own additional criminal background investigation of any assigned employee at any time should the City or the

Orlando Police Department so desire in its sole discretion. The City or the

Orlando Police Department, in its discretion, may provide a form for the

Contractor to sign and have its employees sign for such purpose. Written consent must be provided to the City or the Orlando Police Department with the

FDLE report for each employee

C. No personnel of Contractor shall be permitted to work at a City location if at the

City’s discretion, the City determines that the Contractor’s employee is not eligible to work at a City location based on the results of the Criminal Background

Check Report. The City will notify the Contractor promptly of any such determination. No employees with felony convictions of any kind (including a plea of nolo contendere to felony charges) will be accepted to work on this contract.

4.26. Security Requirements

A. The Contractor shall be responsible for keeping the building(s) locked while janitorial services are performed, and exclude all unauthorized persons. The

Contractor shall be responsible for locking and securing all doors and windows and leaving lights off when the Contractor or the Contractor's employees leave assigned work areas.

B. As needed, the Contractor shall be issued keys to the buildings in which the janitorial services shall be provided. In the event of contract termination or upon completion of the contract, all monies due the Contractor shall be withheld until the Contractor has surrendered all the keys issued. If the Contractor is unable to produce all of the keys issued, the Contractor shall assume full financial responsibility for changing the affected locks and providing the necessary keys for the new locks.

C. The Contractor shall be required to pay for the replacement of locks should it be determined by the City that such replacement is necessary for the reason of lost key(s) by the Contractor.

4.27. Notification

The Contractor may, from time to time, experience people, vehicles, or other impediments to the Contractor’s access to the Maintenance Tracts. The Contractor shall request that such impediments relocate to accommodate the required work. Should these impediments be unwilling or unable to relocate, Contractor shall notify the City immediately.

4.28. Safety

A. All materials and performance of Work shall meet all Federal, State and Local

Health and Safety laws. Personnel shall carry any necessary qualifications and licensure required by law. Safety Data Sheets must be submitted, upon request, for approval of all supplies and chemicals intended for use in the performance of the Contract. All chemicals shall be used in accordance with Federal, State, and local directives governing environmental control, and carry an EPA Approval

Number. Contractor is required to submit Safety Data Sheets (SDS) for all products being used prior to any application of any chemical pesticides, herbicides, fertilization or other product as required by law to the Division

Manager or designee for pre-approval before usage.

B. Contractor shall provide and require the wearing of protective clothing, mask, eye protection, etc., during any operation, as required or directed by applicable laws, regulations or ordinances, and/or directions of manufacturers of material or equipment.

C. All equipment must be properly maintained and is subject to inspection by the

City. Any equipment deemed inoperable or unsafe shall be removed from the premises. All equipment must meet OSHA requirements.

D. The Contractor shall take all necessary precautions for the safety of employees, City employees and the general public.

E. All employees of the Contractor must follow normal safety rules as recommended by OSHA such as safe handling of all equipment, safe handling of chemicals, etc., and follow any safety rules enforced by the City, which will be explained to the winning proposal.

F. Contractor employees will be trained at the Contractor’s expense and follow all

Federal, State, and Local laws and OSHA regulations and guidelines.

G. Contractor shall perform initial and ongoing training, at no additional cost to the

City, for janitorial supervisory employees and staff in proper handling of blood borne pathogens and other potentially infectious materials as defined by OSHA blood borne pathogens Standard (29 CFR 1910.1030). Contractor employees shall use such procedures when blood and/or any other type of other potentially infectious materials are involved. Employees shall be trained prior to starting janitorial services.

4.29. Inspections and Observations

A. The City will make periodic reviews of the entire site to evaluate the Contractor's performance. The Contractor will, on sole judgment of the City, make necessary repairs and adjustments required to fulfill the obligations and conditions of the

Contract.

B. Contractor personnel are expected to conduct themselves in a courteous manner, performing their functions with the appropriate professionalism.

4.30. Attire and Conduct

Contractor shall have all personnel wear Contractor furnished uniforms with logos affixed thereon that clearly identify the Contractor's company name. Contractor shall only use personnel of the company, day laborers are not allowed to perform on this Contract.

Contractor uniforms are subject to the approval of the City. Tank tops and mid-drift shirts are not acceptable. Contractor personnel shall be neat in appearance, courteous, and perform their functions with the appropriate professionalism. The City may request any non-conforming personnel including Supervisors to be removed from working on premises.

4.31. Payment

A. The City SHALL NOT pay the Contractor for services either not provided or not provided in accordance with this Specification during any monthly payment period. The City will deduct an amount from the total amount due for those services not so provided as follows:

1. Floor Finishing (including baseboards, sweeping, vacuuming, scrubbing, buffing, damp and wet mopping, etc.) - 25%

2. Carpet Spot Cleaning - 20%

3. Clean/Restock Restrooms (showers if applicable) - 20%

4. Dusting (including, but not limited to, picture frames, tops of lockers, window sills and file cabinets) - 10%

5. Heating, Air Conditioning and Ventilating Vents - 5%

6. Waste Collection, Recycling Program and Removal - 10%

7. Stairways, Elevators, Drinking Fountains - 10%

B. Nothing in the foregoing provision shall diminish nor abrogate the City's rights pursuant to the "Default" clause or other terms and conditions of the Contract.

4.32. Locations, Schedules and Floors

THIS INFORMATION IS AN ESTIMATE - The Contractor is responsible for determining actual measurements and floor types. All services shall be performed the next business day after any City Holiday

Orlando Police Department (OPD) Headquarters - Restricted Area

Address and contacts:

1250 South Street, Orlando Florida 32805

SCHEDULED TIMES:

Five (5) days per week: Mondays - Fridays – Work is to begin after 5:00 p.m. and must be completed no later than 9:00 p.m. An earlier start time is permissible with prior City approval.

Areas and Floor Type: Main building square footage is 93,873

Ground Floor

• Tile - 13,044 sq. ft.

• Carpet - 5,096 sq. ft.

• Rubber Floor - 1,296 sq. ft.

• Quarry Tile - 330 sq. ft.

• Concrete - 2,391 sq. ft.

First Floor

• Tile - 4,904 sq. ft.

• Carpet - 18,312 sq. ft.

• Terrazzo - 3,028 sq. ft.

• Ceramic Tile - 941 sq. ft.

• Quarry Tile - 647 sq. ft.

• Concrete - 7,569 sq. ft.

Second Floor

• Tile - 1,183 sq. ft.

• Carpet - 11, 917 sq. ft.

• Terrazzo - 270 sq. ft.

Third Floor

• Tile - 515 sq. ft.

• Carpet – 15,093 sq. ft.

• Ceramic Tile - 324. Sq. ft.

Day Porter (Restricted Areas to be Cleaned)

Monday through Friday between 7am and 12pm.

Chiefs Staff Offices, Intelligence, Internal Affairs, Special Victims Unit, Homicide, Polygraph, IRIS Room, CID Interview Rooms, IT Department, Criminal Intake, and

Wi…