JA Redacted OM and Custodial Services Northern.pdf

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O&M and Custodial Support Services
Solicitation number
19AQMM26C0457
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This is a Justification for Other Than Full and Open Competition (J&A) document from the U.S. Department of State seeking approval for a sole source contract award to Northern Management for facility operations and maintenance services. The current contract expires on April 15, 2026, and the estimated total contract value for the entire period of performance is $12,016,217.80 on a hybrid Fixed-Price/Time & Materials basis.

The Contracting Officer justifies the sole source procurement under FAR 6.103-2 (Unusual and Compelling Urgency) because immediate contract continuity is critical to prevent service disruptions. Northern Management, the incumbent contractor, possesses unique qualifications including comprehensive institutional knowledge of the facility's systems, equipment, and operational requirements that would be difficult and time-consuming for a new contractor to replicate. The services include routine and preventive maintenance of building systems (HVAC, electrical, plumbing, life safety systems), custodial services, minor repairs, and emergency response. Market research conducted by the Contracting Officer included review of existing contracts, analysis of the incumbent's performance, assessment of contractor capability, and verification of SAM registration. The justification asserts that transitioning to a new contractor would require significant phase-in time during which service quality and safety could not be guaranteed. The Department acknowledges the importance of competition and intends to conduct a competitive solicitation for follow-on services within one year, with provisions for adequate transition time and clear performance requirements designed to allow any qualified contractor to compete on equal footing.

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