J-7 Wage Determinations.docx

DOCX document 19 KB Posted

Attached to
Contact Center Operations
Solicitation number
75FCMC24R0010
Issued by

About this file

This document is Attachment J-7, Wage Determinations, to a Request for Proposal (RFP) for Contact Center Operations (CCO) solicitation number 75FCMC24R0010 issued by the Centers for Medicare & Medicaid Services (CMS).

The attachment specifies that the contractor shall comply with the U.S. Department of Labor Wage Determination(s) applicable to the location(s) of performance, which will be determined based on the offeror's proposed solution. The RFP seeks to acquire continued support for CMS's nationwide, 24x7 contact center operations that provide customer service and address inquiries across multiple communication channels. The primary objective is to obtain high-quality customer service to efficiently handle and answer inquiries across the United States and its territories.

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Text version

RFP: 75FCMC24R0010

Attachment J-7, SCA WDs

WAGE DETERMINATIONS

In the performance of this contract, the contractor shall comply with the requirements of U.S. Department of Labor Wage Determination Number(s):

LOCATION
COUNTY
WAGE DETERMINATION
EFFECTIVE DATE

To Be Determined Based On Offeror’s Proposed Solution

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File details come from the government source that posted it. Updated .