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This document is a Past Performance Questionnaire related to a federal contract opportunity. The Military Sealift Command (MSC) is soliciting offers for a contract and is requesting information on the past performance of a contractor in the following areas: quality of product/service, timeliness of deliveries, business relations/customer satisfaction, and key personnel/staffing. The questionnaire asks the respondent to provide an overall performance rating and indicate if they would hire the contractor again. The related federal contract opportunity is for a Fiscal Year 2025 West Coast (CONUS + Alaska & Hawaii) General Ship Repair Indefinite Delivery Indefinite Quantity Multiple Award Contract (FY25 WCGSR IDIQ MAC) with the Department of the Navy Military Sealift Command. The intent is to establish IDIQ contracts with multiple small business contractors to support MSC's ship repair requirements at various locations on the West Coast, Alaska, and Hawaii.

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N4044324R0101 Amendment 0002.pdf PDF
N4044324R0101 Conformed Through Amendment 0002.pdf PDF
N4044324R0101 QandA_7OCT24.xlsx XLSX spreadsheet
J-3 PP Questionnaire_N4044324R0101_REV-1.docx DOCX document
N4044324R0101 QandA_2OCT24.xlsx XLSX spreadsheet
N4044324R0101 Conformed Through Amendment 0001.pdf PDF
N4044324R0101 Amendment 0001.pdf PDF
J-4 SF-LLL_N4044324R0101.doc DOC document
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J-2 PP Data_N4044324R0101.docx DOCX document
J-1 Technical NDA_N4044324R0101.docx DOCX document
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PAST PERFORMANCE QUESTIONNAIRE

ATTACHMENT J-3

TO: EMAIL:

PHONE:

INFORMATION REQUEST

Military Sealift Command (MSC) is currently in the process of soliciting offers for a contract. ____________________ has provided your name and organization as a reference regarding their record of past performance under Contract No. ___________________. Specifically, we are looking for performance information in the following areas:

a.) Quality of Product or Service b.) Timeliness or Scheduling of Service/Deliveries c.) Business Relations/Customer Satisfaction d.) Key Personnel and Staffing (Including Subcontractors)

In order for our team to compile its evaluation, we request that you complete the attached questionnaire and email it, and any other pertinent information, by BEFORE THE CLOSING DATE OF THIS SOLICITATION (14 October 2024 at 1000 hours Pacific) to the following email addresses:

Amador.r.estrada.civ@us.navy.mil and charles.t.reeves1@navy.mil

Any relevant information you have would be vital in our assessment of the aforementioned Contractor.

Thank you,
A. Rey Estrada
Contract Specialist

CONTRACTOR PERFORMANCE QUESTIONNAIRE

CONTRACTOR NAME: CONTRACT NUMBER:

EVALUATION PERIOD: DELIVERY ORDER NO.:

1. Please describe the service/supply provided by the Contractor for your organiation.

2. Please provide ratings and comments regarding the Contractor’s performance in each area below using the following ratings: Exceptional, Very Good, Satisfactory, Marginal, or Unsatisfactory. See next page for definition of ratings. For ratings of “Exceptional” or “Unsatisfactory,” please provide a brief explanation.

EXCEPTIONAL
VERY GOOD
SATISFACTORY
MARGINAL
UNSATISFACTORY

OVERALL PERFORMANCE RATING

Please provide an overall rating of the Contractor’s performance for the referenced contract/delivery order.

a.) Quality of Product or Service: Conformance to contract requirements, appropriateness of personnel, accuracy of reports, and technical excellence b.) Timeliness or Scheduling of Supplies/Deliveries: Timeliness of performance, met interim milestones, reliable, responsive to technical and contractual direction as to scheduling.

c.) Business Relations/Customer Satisfaction: Effective management, prompt notification of problems, reasonable/cooperative behavior, proactive, timely award and management of subcontracts, effective small business/small disadvantaged business subcontracting program and satisfaction with Contractor’s service.

d.) Key Personnel and Staffing (Including Subcontractors): Qualified personnel, effective performance and conduct.

3. Would you hire this Contractor to provide supplies/services for your organization in the future? Yes |_| No |_| Please provide comments using additional pages if desired.

Signed:__________________________________

DEFINITION OF RATINGS FOR PAST PERFORMANCE

Exceptional
Performance meets/met contractual requirements and exceeds/exceeded many to the customer’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.
Very Good
Performance meets/met contractual requirements and exceeds/exceeded some to the Customer’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
Satisfactory
Performance meets/met contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the contractor appear to be or were satisfactory.
Marginal
Performance does not/did not meet some contractual requirements. The element being assessed reflects a serious problem for which the contractor has not yet or did not identify corrective actions.
Unsatisfactory
Performance does not/did not meet most contractual requirements and if currently being performed, recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the contractor's corrective actions appear or were ineffective.

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