J - 13 Past Performance Questionnaire - NEWPORT 21R4209.docx

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USNS NEWPORT (T-EPF 12) Mid-Term Availability (MTA)
Solicitation number
N3220521R4209
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This document contains a past performance questionnaire and solicitation for ship maintenance and repair services. The Military Sealift Command is soliciting offers for the USNS Newport (T-EPF 12) Mid-Term Availability, which includes conformance to contract requirements, quality of products and services, timeliness of deliveries and schedules, business relations, cost controls, and key personnel. Offerors are required to submit responses to the past performance questionnaire by August 16, 2021, addressing their performance on similar prior contracts. The questionnaire requests ratings and comments on the offeror's overall performance and in areas such as quality, timeliness, customer satisfaction, and staffing. It also asks whether the reference would hire the offeror for future work.

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SOLICITATION - USNS NEWPORT N3220521R4209.docx DOCX document
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Text version

PAST PERFORMANCE QUESTIONNAIRE

Attachment J-13

TO: EMAIL:

PHONE:

INFORMATION REQUEST

Military Sealift Command (MSC) is currently in the process of soliciting offers for a contract. ____________________ has provided your name and organization as a reference regarding their record of past performance under Contract No. ___________________. Specifically, we are looking for performance information in the following areas:

a.) Quality of Product or Service b.) Timeliness or Scheduling of Service/Deliveries c.) Business Relations/Customer Satisfaction d.) Key Personnel and Staffing (Including Subcontractors)

In order for our team to compile its evaluation, we request that you complete the attached questionnaire and email it, and any other pertinent information, by BEFORE THE CLOSING DATE OF THIS SOLICITATION, 16 August 2021 at 10:00 am E.T. to Mr. Matias Parker and Mrs. Alvinia Jenkins. Information can also be sent via e-mail attention of Mr. Matias Parker @ matias.l.parker.civ@us.navy.mil, and Mrs. Alvinia Jenkins at alvinia.jenkins@navy.mil. Any relevant information you have would be vital in our assessment of the aforementioned Contractor.

Thank you,
Matias Parker
Contract Specialist

For your convenience, a cover sheet for use in mailing/faxing is provided below.

Military Sealift Command
Attn: Mr. Matias Parker

Mrs. Alvinia Jenkins Bldg SP-64 471 C Street Naval Station Norfolk, VA 23511-2419

From: (Name and Address of Organization) __________________________________________________

__________________________________________________
(Point of Contact Name)__________________________________________________
(Facsimile/Phone Number)__________________________________________________
(E-mail Address)__________________________________________________
To(Point of Contact Name)Mr. Matias ParkerMrs. Alvinia Jenkins
(Facsimile Number)(757) 443-3075(757) 443-5881
(E-mail Address)matias.l.parker.civ@us.navy.milalvinia.jenkins@navy.mil

CONTRACTOR PERFORMANCE QUESTIONNAIRE

CONTRACTOR NAME: CONTRACT NUMBER:

EVALUATION PERIOD: DELIVERY ORDER NO.:

1. Please describe the service/supply provided by the Contractor for your organiation.

2. Please provide ratings and comments regarding the Contractor’s performance in each area below using the following ratings: Exceptional, Very Good, Satisfactory, Marginal, or Unsatisfactory. See next page for definition of ratings. For ratings of “Exceptional” or “Unsatisfactory,” please provide a brief explanation.

EXCEPTIONAL
VERY GOOD
SATISFACTORY
MARGINAL
UNSATISFACTORY

OVERALL PERFORMANCE RATING

Please provide an overall rating of the Contractor’s performance for the referenced contract/delivery order.

a.) Quality of Product or Service: Conformance to contract requirements, appropriateness of personnel, accuracy of reports, and technical excellence b.) Timeliness or Scheduling of Supplies/Deliveries: Timeliness of performance, met interim milestones, reliable, responsive to technical and contractual direction as to scheduling.

c.) Business Relations/Customer Satisfaction: Effective management, prompt notification of problems, reasonable/cooperative behavior, proactive, timely award and management of subcontracts, effective small business/small disadvantaged business subcontracting program and satisfaction with Contractor’s service.

d.) Key Personnel and Staffing (Including Subcontractors): Qualified personnel, effective performance and conduct.

e) Cost Control (COST CONTRACTS ONLY): Actual cost / rates reflect closely to negotiated cost / rates, adequate budgetary internal controls, current, accurate and complete billings

3. Would you hire this Contractor to provide supplies/services for your organization in the future? Yes |_| No |_| Please provide comments using additional pages if desired.

Signed:__________________________________

DEFINITION OF RATINGS FOR PAST PERFORMANCE

Exceptional
Performance meets/met contractual requirements and exceeds/exceeded many to the customer’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.
Very Good
Performance meets/met contractual requirements and exceeds/exceeded some to the Customer’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
Satisfactory
Performance meets/met contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the contractor appear to be or were satisfactory.
Marginal
Performance does not/did not meet some contractual requirements. The element being assessed reflects a serious problem for which the contractor has not yet or did not identify corrective actions.
Unsatisfactory
Performance does not/did not meet most contractual requirements and if currently being performed, recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the contractor's corrective actions appear or were ineffective.

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