IT-23-001_IT_Recruiting_Services.pdf

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IT Recruiting and Consulting Services
Solicitation number
BPM005160
Issued by
Maricopa County, Phoenix City, Arizona

About this file

This is a Request for Proposals (RFP) issued by the Salt River Pima-Maricopa Indian Community (SRPMIC) for IT Recruiting and Consulting Services, identified as Solicitation #IT-23-001. The community seeks qualified professional search firms to provide comprehensive recruitment services and consulting resources to fill approximately 28 vacant positions within a staff of 120 IT Department employees. Primary recruitment needs include positions such as Project Manager, DevOps Test Engineer, Desktop Specialist, .NET Developer, PeopleSoft Finance and HR Developer, Application System Support Specialist, Java Programmer, Front End Developer, Cybersecurity Analyst, IT Customer Care Representative, IT Contract Administrator, Data Warehouse Architect, and Compliance Officer. Additionally, SRPMIC seeks PeopleSoft consulting services for HR and Finance systems (version 9.2 with PeopleTools 8.59) and software development consulting services for staff augmentation in Microsoft .NET or Java Spring Boot frameworks. The RFP was issued on January 25, 2023, with a pre-proposal meeting scheduled for January 25, 2023, at 1:00 PM via Microsoft Teams (optional attendance). The deadline for RFP questions is February 1, 2023, at 5:00 PM, with responses provided by February 3, 2023. Proposals are due by February 10, 2023, at 5:00 PM, submitted electronically to purchasing-bids@srpmic-nsn.gov with a maximum email size of 25 MB. The resulting contract will have a three-year term.

Proposers must demonstrate proven track records in their respective service areas; for PeopleSoft consulting, vendors must provide evidence of Oracle Partnership/Certifications and three references from similar or greater scope projects completed within the past three years. For software development consulting, proposers must document three references from similar large-scale projects. Proposals are evaluated on a 100-point scale: 35 points for availability and quality of resources and adherence to Service Level Agreements, 20 points for proposal quality and clarity, 15 points for fee structure, 10 points for acknowledgement of SRPMIC's standard Agreement for Services terms, 10 points for internal quality assurance mechanisms, 5 points for client references, and 5 points for relevant Native American organization experience. Proposers must obtain a SRPMIC tribal business license and maintain professional liability/errors and omissions insurance of at least $2 million aggregate per project basis, along with $1 million auto liability coverage. The RFP includes mandatory appendices including a Non-Collusive Affidavit, Non-Disclosure Agreement, Individual Confidentiality Agreement, Business Associate Agreement (for HIPAA compliance), and detailed Service Level Agreements with specific performance metrics (90% for normal resume submittal response time of 4 business days, 92% for urgent requirements at 2 business days, 80-90% fill rates, 75% quality threshold, and 5% or lower performance removal rate). SRPMIC qualifies for federal, GSA, and cooperative pricing programs. The solicitation is subject to Native American preference as outlined in the community's procurement policy. No specific budget range or incumbent vendor information is disclosed.

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SALT RIVER PIMA-MARICOPA INDIAN COMMUNITY

NOTICE OF SOLICITATION

SOLICITATION # IT-23-001

IT Recruiting/Consulting Services

Notice is hereby given that sealed proposals are being accepted by the Salt River Pima-Maricopa

Indian Community (SRPMIC or the “Community”) in conjunction with this Solicitation.

TABLE OF CONTENTS

1.0 INTRODUCTION

1.1 INTENT

1.2 SERVICES REQUIRED

1.3 PROPOSER QUALIFICATIONS

1.4 ON-CALL CONTRACT

1.5 AGREEMENT FOR SERVICES - TERMS AND CONDITIONS

1.6 TERM

1.7 PRE-PROPOSAL MEETING

2.0 PROPOSAL INSTRUCTIONS

2.1 TIMELINE

2.2 QUESTIONS AND CHANGES

2.3 DELIVERY OF PROPOSALS

2.4 PROPOSAL FORMAT

3.0 PROPOSAL EVALUATION

3.1 EVALUATION PANEL

3.2 EVALUATION CRITERIA

4.0 GENERAL TERMS AND CONDITIONS

4.1 COMMUNITY/NATIVE AMERICAN PREFERENCE

4.2 RFP CONFIDENTIALITY

4.3 RIGHT TO AMEND

4.4 ACCEPTANCE OF PROPOSAL

4.5 LIMITATION AND AWARD

4.6 RFP AS THE BASIS FOR PROPOSALS

4.7 COST LIABILITY

4.8 AMENDED PROPOSALS

4.9 VENDORS RIGHT TO WITHDRAW PROPOSALS

4.10 NON-DISCLOSURE

4.11 GOVERNING LAW

4.12 PROHIBITION AGAINST CONTINGENT FEES

4.13 LICENSURE AND INSURANCE

4.14 PURCHASE ORDER REQUIRED

TABLE OF CONTENTS

4.15 PURCHASE ORDER TERMS AND CONDITIONS

5.0 APPENDIX A: SCOPE OF WORK

5.1 Recruitment Methodology

5.2 Recruitment Services

5.3 PeopleSoft Consulting Services

5.4 General Requirements

6.0 APPENDIX B: EXAMPLE SRPMIC AGREEMENT FOR SERVICES

7.0 APPENDIX C: CLIENT REFERENCES

8.0 APPENDIX D: NON-COLLUSIVE AFFIDAVIT

9.0 APPENDIX E: NON-DISCLOSURE AGREEMENT

10.0 APPENDIX F: INDIVIDUAL CONFIDENTIALITY AGREEMENT

11.0 APPENDIX G: BUSINESS ASSOCIATE AGREEMENT

12.0 APPENDIX H: SERVICE LEVEL AGREEMENTS

13.0 APPENDIX I: PEOPLESOFT ANALYST QUALIFICATIONS

14.0 APPENDIX J: PEOPLESOFT DEVELOPER QUALIFICATIONS

15.0 APPENDIX K: PEOPLESOFT SYSTEM ADMINISTRATOR QUALIFICATIONS

16.0 APPENDIX L: BUSINESS ANALYST QUALIFICATIONS

17.0 APPENDIX M: APPLICATION SUPPORT SPECIALIST QUALIFICATIONS

18.0 APPENDIX N: JAVA PROGRAMMER QUALIFICATIONS

19.0 APPENDIX O: DOT NET DEVELOPER QUALIFICATION

20.0 APPENDIX P: DEVOPS TEST ENGINEER QUALIFICATIONS

21.0 APPENDIX Q: FRONT END DEVELOPER QUALIFICATIONS

22.0 APPENDIX R: CYBERSECURITY ANALYST QUALIFICATIONS

23.0 APPENDIX S: DEVELOPER CYBER ANALYST QUALIFICATIONS

SOLICITATION # IT-23-001 Page 4

1.0 INTRODUCTION

1.1 INTENT

Salt River Pima Maricopa Indian Community (SRPMIC)- IT Department is soliciting proposals from qualified and experienced professional search firms to provide recruitment services in order to expedite the hiring process for professional level full-time position vacancies and for consulting resources/services, such as Desktop Support or PeopleSoft HR/Finance Analyst. The intent of this request for proposal (RFP) is to partner with one or more firms to provide high quality services, delivering highly qualified candidates for SRPMIC-IT Department to consider at a competitive cost per recruitment.

1.2 SERVICES REQUIRED

SRPMIC-IT Department currently employs a staff of approximately 120, where 28 of these positions are currently vacant. The positions of prime interest are vacancies and consulting services within the following areas:

Project Manager DevOps Test Engineer Desktop Specialist Dot Net Developer PeopleSoft Finance and HR Developer/Cyber Analyst II Application System Support Specialist Programmer IT Customer Care Representative Data Warehouse Architect Front End Developer Cyber Security Analyst IT Contract Administrator Compliance Officer

PeopleSoft Consulting Services to assist with support, upgrades or implementation of new functionality. Candidate must have appropriate certifications. SRPMIC is seeking information from vendors who have considerable experience with PeopleSoft HR and PeopleSoft Finance version 9.2 and PeopleTools 8.59. We are also looking to understand what other type of resource support a vendor can provide within other technologies such as database support, report writing, development of interfaces, etc. that are used to support technologies that are integrated to PeopleSoft. We are looking to establish multiple vendors as potential resources moving forward.

Software Development Consulting Services to assist with staff augmentation of development projects. Candidates must be well versed in either current Microsoft .Net or Java Spring Boot frameworks. In addition to these frameworks, successful candidates should be skilled in current Bootstrap, HTML, jQuery and CSS disciplines. We are looking to establish multiple vendors as potential resources moving forward.

Desired recruitment services include but are not limited to:

Meet with Hiring Manager and appropriate stakeholders to obtain information regarding expectations, challenges, requirements and responsibilities of the position.

SOLICITATION # IT-23-001 Page 5

Develop a position profile and advertising plan based on previous successes with similar clients and positions.

Spearhead a direct networking campaign to attract top talent, executing the advertising plan.

Contact known potential candidates to encourage application

Outreach to others in similar classifications for either application or referral of potential applicants

Accept all applications

Review and rate applicants

Screen applicants, including face to face or video conference with viable candidates. Screening to include background, criminal and references to ensure finalists have backgrounds of the highest integrity.

Deliver a list of the top candidates to be interviewed for each recruitment

Coordinate and schedule candidate interviews with SRPMIC

SRPMIC may propose additional tasks as deemed necessary. Any additional services shall be compensated as agreed upon in the resulting contract with

SRPMIC.

1.3 PROPOSER QUALIFICATIONS

For PeopleSoft Consulting Services:

Acceptable Proposers must have a proven track record in the design and implementation of PeopleSoft upgrades, enhancements, projects and production support. For three (3) previously completed projects of similar or greater scope, all Proposers shall submit contact information for responsible persons who shall be queried as to their satisfaction regarding services provided as well as installation and project management performance and competence.

Proposers shall provide evidence of Oracle Partnership/Certifications.

For Software Development Consulting Services:

Acceptable Proposers must have a proven track record in the development of large projects including both “green field” as well as enhancements to existing applications. For three (3) previously completed projects of similar or greater scope, all Proposers shall submit contact information for responsible persons who shall be queried as to their satisfaction regarding services provided.

SOLICITATION # IT-23-001 Page 6

Proposers must be available and staffed appropriately to commence work shortly after the award of a contract.

Proposers must identify all proposed sub-contractors and those subcontractors must be able to meet the general requirements of the Proposers.

1.4 ON-CALL CONTRACT

SRPMIC IT Department is looking to partner with multiple vendors to retain on-call services as required for operational and project work as required. The goal is to have prequalified vendors on contract. When individual work requests are required, the work will be bid out amongst the contracted vendors for proposals. The vendor with the proposal that best meets the Community’s needs would be selected and retained for that individual piece of work.

1.5 AGREEMENT FOR SERVICES - TERMS AND CONDITIONS

The Proposer acknowledges and agrees to the terms and conditions in the standard SRPMIC Agreement for Services, Schedule A, Schedule B, Schedule C, and Schedule D (Appendix B.) Please indicate in your response if you have any questions or concerns with these terms and conditions.

1.6 TERM

This solicitation will result in a purchasing contract with a three (3) year term.

1.7 PRE-PROPOSAL MEETING

A pre-proposal meeting will be held on 1/25/2023 at 1:00 PM via Microsoft Teams.

Attendance is optional.

Teams Meeting Link:

https://teams.microsoft.com/l/meetup-join/19%3ameeting_OTdhMTQwOTAtMDljZC00OTZiLWE0NDgtYzYzOTdjMTkyYmNj%4 0thread.v2/0?context=%7b%22Tid%22%3a%224c168356-7f76-422c-8631- 936cf3831f3f%22%2c%22Oid%22%3a%22d42ea273-5040-4590-9a85- 2664740d01dd%22%7d

Meeting ID: 222 885 427 554 Passcode: eaXFyq

Or call in (audio only) (469)-998-7570 Conference ID: 602 227 973# https://teams.microsoft.com/l/meetup-join/19%3ameeting_OTdhMTQwOTAtMDljZC00OTZiLWE0NDgtYzYzOTdjMTkyYmNj%40thread.v2/0?context=%7b%22Tid%22%3a%224c168356-7f76-422c-8631-936cf3831f3f%22%2c%22Oid%22%3a%22d42ea273-5040-4590-9a85-2664740d01dd%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_OTdhMTQwOTAtMDljZC00OTZiLWE0NDgtYzYzOTdjMTkyYmNj%40thread.v2/0?context=%7b%22Tid%22%3a%224c168356-7f76-422c-8631-936cf3831f3f%22%2c%22Oid%22%3a%22d42ea273-5040-4590-9a85-2664740d01dd%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_OTdhMTQwOTAtMDljZC00OTZiLWE0NDgtYzYzOTdjMTkyYmNj%40thread.v2/0?context=%7b%22Tid%22%3a%224c168356-7f76-422c-8631-936cf3831f3f%22%2c%22Oid%22%3a%22d42ea273-5040-4590-9a85-2664740d01dd%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_OTdhMTQwOTAtMDljZC00OTZiLWE0NDgtYzYzOTdjMTkyYmNj%40thread.v2/0?context=%7b%22Tid%22%3a%224c168356-7f76-422c-8631-936cf3831f3f%22%2c%22Oid%22%3a%22d42ea273-5040-4590-9a85-2664740d01dd%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_OTdhMTQwOTAtMDljZC00OTZiLWE0NDgtYzYzOTdjMTkyYmNj%40thread.v2/0?context=%7b%22Tid%22%3a%224c168356-7f76-422c-8631-936cf3831f3f%22%2c%22Oid%22%3a%22d42ea273-5040-4590-9a85-2664740d01dd%22%7d

SOLICITATION # IT-23-001 Page 7

2.0 PROPOSAL INSTRUCTIONS

2.1 TIMELINE

RFP Issued:

Preproposal Meeting:

Last date for RFP Questions:

Response to RFP Questions:

Proposals Due:

2.2 QUESTIONS AND CHANGES

All questions and communication regarding this solicitation must be submitted in writing to purchasing-bids@srpmic-nsn.gov. Unauthorized contact of SRPMIC employees and/or its agents may result in disqualification.

Responses to all questions will be published and communicated to all participants.

Changes to this solicitation will be in writing as an addendum.

2.3 DELIVERY OF PROPOSALS

Deliver one (1) electronic copy to purchasing-bids@srpmic-nsn.gov.

Email larger than 25 MB will not be accepted.

If you do not receive confirmation that your proposal was received, contact purchasing-bids@srpmic-nsn.gov.

The Community shall not be responsible for late proposals.

2.4 PROPOSAL FORMAT

Proposals shall be prepared as simply as possible and provide a straightforward, concise description of capabilities. Emphasis is to be concentrated on accuracy, completeness, and clarity of content. All parts, pages, figures, and tables are to be numbered and clearly labeled. The proposal is to be organized and indexed in the following format, containing, at a minimum, all listed items in the sequence indicated:

SECTION TITLE

Title Page Letter of Transmittal Table of Contents

1.0 Executive Summary

2.0 Company and Relevant Background

3.0 Service Delivery

4.0 Fee Structure

1/25/2023

1/30/2023 @ 1:00 PM

2/1/2023 @ 5:00 PM

2/3/2023

2/10/2023 @ 5:00 PM

mailto:purchasing-bids@srpmic-nsn.gov mailto:purchasing-bids@srpmic-nsn.gov

SOLICITATION # IT-23-001 Page 8

Instructions relative to each part of the proposal are defined in the remainder of this section.

Title Page The title page will include the following:

Name of project – RFP# IT-23-001 IT Recruiting/Consulting Services

Name of submitter – Company Name

Date of submittal

Letter of Transmittal The letter of transmittal will:

Identify the primary organization responding to the RFP

Identify the name, title, telephone number and e-mail address of the primary and secondary contact persons for any follow-up questions, information requests

Identify the name and address of the corporate headquarters of the parent company, if any

Acknowledge receipt of any and all amendments to the RFP

Include a statement that proposal, including prices, will be valid for 60 days after the date of receipt of the proposal.

Table of Contents

The table of contents is to outline Sections 1 thru 6, as stated above.

Executive Summary [Section 1.0] The executive summary shall be a brief narrative highlighting and summarizing the proposal. The summary is to contain as little technical jargon as possible and will be oriented toward non-technical personnel. The summary will not include pricing.

Company and Relevant Background

[Section 2.0] This section shall provide the following information about the company and applicable products and services. It will include, at a minimum, the following information:

• How long the company has been in business

• A brief description of the company size and organization

• Legal form of the company (i.e., sole proprietor, partnership, corporation, etc.)

• An overview of relevant experience with Native American organizations

5.0 Client References

6.0 Appendices

SOLICITATION # IT-23-001 Page 9

• An organization chart of the group within the organization responsible for delivering solutions of the type required by SRPMIC

• Similar projects/solutions that have been delivered by your organization to other customers

• List of any major subcontractors involved in delivery of services required by this RFP

Service Delivery

[Section 3.0] Submission should set forth a plan for delivery of services outlined in Appendix A, Scope of Work.

Conflict of Interest

[Section 4.0] Proposers shall indicate in their proposal that the Proposer does not and will not have any conflict of interest (actual or potential) in submitting its proposal and, if selected, with the proposed scope as set out in this RFP. Potential conflict of interest situations could include (but are not limited to):

Current or anticipated work being done for SRPMIC

Ownership of the Proposer’s company by a member of a SRPMIC board, SRPMIC management or staff

Relationships with a member of a SRPMIC Board, SRPMIC management or staff

Please contact purchasing-bids@srpmic-nsn.gov for questions or concerns about conflict of interest.

Fee Structure

[Section 5.0] Provide an itemized list of estimated professional services costs based on the requirements described in the RFP. The cost estimates shall include both non-recurring (one-time) and recurring costs for recommended periodic reviews. Please distinguish between items associated with the proposed engagement and any additional services which may be relevant to the engagement. SRPMIC qualifies for federal, GSA, and many other cooperative and open market pricing programs. Fee Structure to finder’s fees and direct to hire fee schedule.

Client References

[Section 6.0] Provide a list of existing customers for which the organization has delivered similar engagements along with contact name, title, address, phone number and e-mail address, and authorization for SRPMIC to contact them as a reference. Please include similar references for previous work done with any tribal community. Please provide a minimum of three references. Please use the form provided in Appendix C.

Appendices [Section 7.0] In addition to Sections 1 through 6, required Appendices shall be included in proposals. Carefully examine the RFP for required documentation not specifically covered in Sections 1 through 6 above and place such documentation in an appendix. Information considered relevant to this project, but not

SOLICITATION # IT-23-001 Page 10 specifically requested in this RFP, may also be placed in an appendix. Please note that Appendices D (Non-Collusive Affidavit) and E (NDA) are required to be completed and returned as part of the response to this RFP.

3.0 PROPOSAL EVALUATION

3.1 EVALUATION PANEL

An evaluation panel will review and score each proposal. The panel will consist of representatives from the IT Department, Purchasing, and other subject matter experts.

3.2 EVALUATION CRITERIA

Proposals will be evaluated based on the following criteria:

• 35 Points: Availability and Quality of Resources (ability to meet desired SRPMIC Service Level Agreements – Appendix H) and Examples of Statement of Work

• 20 Points: Quality, clarity and responsiveness of proposal

15 Points: Fee Structure

10 Points: Acknowledgement and Agreement terms of SRPMIC’s standard Agreement of Service

• 10 Points: Internal mechanisms to ensure the quality of the work performed by the Proposer’s staff and work deliverables produced

• 5 Points: Client References

• 5 Points: Relevant Experience with Native American Organizations

4.0 GENERAL TERMS AND CONDITIONS

4.1 COMMUNITY/NATIVE AMERICAN PREFERENCE

This solicitation is subject to Preference as described in Section IV.C of the Community’s

Procurement Policy. (www.srpmic-nsn.gov/wp-content/uploads/2022/06/Policy3-5.pdf)

4.2 RFP CONFIDENTIALITY

All material, data, information, or any item in any form (including any derived intellectual property rights), except information in the public domain, supplied by or obtained from SRPMIC, or derived from any data which the RFP recipient may have acquired in connection with this RFP and the selection process under this RFP, both before and after the issuance of the RFP:

• Is the sole property of SRPMIC and shall be treated as confidential

• Is not to be used for any purpose other than responding to this RFP

• Shall not be disclosed without prior written authorization from SRPMIC

• Shall be returned to SRPMIC upon request http://www.srpmic-nsn.gov/wp-content/uploads/2022/06/Policy3-5.pdf

SOLICITATION # IT-23-001 Page 11

The proposal package and any accompanying documentation submitted prior to the closing date/time shall become the property of SRPMIC and shall not be returned. Documents provided by the Vendor and specifically identified as being confidential will be held in confidence by SRPMIC and reasonable care will be taken to ensure they are not released (unless required by law), without prior authorization of the Vendor. The confidential data is to be identified as such on every page where the same may be contained.

In the event that a Vendor is awarded a contract, SRPMIC’s confidentiality agreement is required to be signed by any Vendor employee or subcontractor providing services prior to accessing documents.

4.3 RIGHT TO AMEND

It is SRPMIC’s policy not to solicit proposals unless there is a bona fide intention to ultimately award one or more contracts. This notwithstanding, SRPMIC reserves the right to withdraw this RFP at any time. In addition, at any time prior to the RFP closing date/time identified in this RFP, SRPMIC may alter, amend, delete, or add to, in whole or in part, any terms or provisions of this RFP. SRPMIC will provide any such revisions by issuing an addendum in the same manner as this RFP is issued.

4.4 ACCEPTANCE OF PROPOSAL

This RFP neither expresses nor implies any obligation on the part of SRPMIC to enter into a contract with any Vendor submitting a proposal. SRPMIC reserves the right to award a contract in whole or in part to address individual elements of the systems solutions described in this RFP.

4.5 LIMITATION AND AWARD

This RFP does not commit SRPMIC to award a contract. SRPMIC reserves the right to reject all proposals. If SRPMIC rejects all proposals, the project may be abandoned, re-advertised, or performed in any manner authorized under SRPMIC’s procurement policies.

4.6 RFP AS THE BASIS FOR PROPOSALS

This RFP, including any addenda, will represent the most definitive statement SRPMIC will make concerning information upon which proposals are to be based. Any information, verbal or written, which is not contained in this RFP and any of the addenda, will not be considered by SRPMIC in evaluating the proposals. The only exception is any material demonstrated as part of a product demonstration or site visit.

4.7 COST LIABILITY

All costs and expenses incurred by a Vendor relating to preparation or presentation of its proposal or in any way related to this RFP shall be borne by the Vendor.

SRPMIC will not be liable for, nor shall it reimburse any Vendor for, any costs, fees, or expenses, which are incurred in the preparation or submission of any proposal in response to this RFP.

4.8 AMENDED PROPOSALS

Any Vendor may submit an amended proposal before the deadline for receipt of proposals. Such amended proposals must be complete replacements for a previously submitted proposal and must be clearly identified as such in the transmittal letter.

SOLICITATION # IT-23-001 Page 12

4.9 VENDORS RIGHT TO WITHDRAW PROPOSALS

Vendors will be allowed to withdraw their proposal at any time prior to the deadline for receipt of proposals. The Vendor must submit a written withdrawal request addressed to the RFP Coordinator.

4.10 NON-DISCLOSURE

The parties hereby agree that Vendors/responders to this RFP shall (1) not disclose proprietary information contained herein to any third party, (2) restrict dissemination of proprietary information contained herein to only those employees of their entity who must be directly involved with proprietary information, (3) use the same degree of care as for its own information of like importance, but at a minimum use reasonable care in safeguarding against disclosure of proprietary information of the other party, and (4) not use proprietary information for any purpose without the prior written consent of the discloser.

4.11 GOVERNING LAW

This RFP and subsequent agreements shall be governed by, construed, and enforced in accordance with the Code of Ordinances and laws of SRPMIC. Nothing in this RFP, or in subsequent agreements, shall be construed as a waiver of sovereign immunity.

4.12 PROHIBITION AGAINST CONTINGENT FEES

Vendors shall not retain a person or agency to solicit or obtain a SRPMIC contract for a contingent fee, except a bona fide employee or agency. For breach or violation of this policy, SRPMIC shall have the right to annul such contract without liability or to deduct from the contract price or consideration, or otherwise recover, the full amount of the contingent fee.

Definitions:

Agency. A business or organization established to provide a particular service, typically one that involves organizing transactions between two other parties.

Bona Fide Agency. An established commercial or selling agency, maintained by a contractor or supplier for the purpose of securing business, that neither exerts nor proposes to exert improper influence to solicit or obtain Government contracts nor holds itself out as being able to obtain any Government contract or contracts through improper influence.

Bona Fide Employee. A person, employed by a contractor or supplier and subject to the contractor's or supplier’s supervision and control as to time, place, and manner of performance, who neither exerts nor proposes to exert improper influence to solicit or obtain Government contracts nor holds out as being able to obtain any Government contract or contracts through improper influence.

Contingent Fee. Any commission, percentage, brokerage, or other fee that is contingent upon the success that a person or concern has in securing a Government contract.

Improper Influence. Any influence that induces or tends to induce a Government employee or officer to give consideration or to act regarding a Government contract on any basis other than the merits of the matter.

SOLICITATION # IT-23-001 Page 13

4.13 LICENSURE AND INSURANCE

In the event that a Vendor is awarded a contract, the Vendor shall be required to obtain a SRPMIC tribal business license in accordance with the SRPMIC Procurement Policy.

General liability and automobile insurance will also be required at the following minimum specifications:

a) Professional or commercial liability/errors and omissions coverage for liability arising out of acts, errors, or omissions in providing, or failing to provide, professional services in an amount not less than two million dollars. The aggregate limits must apply on a per-project or per-location basis. The total amount may be met by means of umbrella or excess coverage or other liability coverage deemed acceptable to the Community. Liability insurance will be reviewed by the Community to ensure proper coverage.

b) Proof of insurance: Contractor shall provide the Community with an original certificate of insurance for each type of insurance coverage described herein and with originals of any required additional insured endorsement(s). Documents may be faxed directly from the insurance carrier to the Community.

c) Except for professional liability and workers compensation coverage, the Community shall be named as an additional insured on the Certificate of Insurance. The Contractor’s insurance shall be primary in the event of loss and the additional insured endorsement must include language specifically stating that the Community is to be covered for all the activities performed by or on behalf of the Contractor, including the Community’s general supervision of Contractor.

d) Each coverage described above shall be on an “occurrence” basis and not on a “claims made” basis. If “occurrence” basis coverage is unavailable, Contractor agrees to obtain and keep in force tail coverage for three (3) years beyond the end of the Agreement. Any such period may be extended by agreement of the parties.

e) Auto liability coverage as shown in the ISO Business Auto Coverage standard form, or the equivalent, with Covered Auto Designation Symbol 1, in an amount not less than one million dollars, or other auto liability coverage acceptable to the Community.

f) With regards to handling fragile, historically pertinent documents, additional insurance requirements may need to be met.

4.14 PURCHASE ORDER REQUIRED

A valid Purchase Order is required prior to the start of any work or service and prior to the shipment of any goods.

4.15 PURCHASE ORDER TERMS AND CONDITIONS

All Purchases Orders shall be subject to the Community’s Purchase Order Terms and

Conditions: https://www.srpmic-nsn.gov/wp-content/uploads/2017/04/PO-

TermsConditions.pdf https://www.srpmic-nsn.gov/wp-content/uploads/2017/04/PO-TermsConditions.pdf https://www.srpmic-nsn.gov/wp-content/uploads/2017/04/PO-TermsConditions.pdf

SOLICITATION # IT-23-001 Page 14

5.0 APPENDIX A: SCOPE OF WORK

5.1 Recruitment Methodology

The Proposer shall outline methods used to obtain qualified candidates, to include the following:

Type of campaigns or advertisement used to attract top talent. Please include all sourcing and outreach efforts, to include variety of electronic and networking tools, but not limited to educational institutes, related associations/organizations, job fairs, media outlets and social networking sites.

Methods used for applicant review and screening. Any test methods used to evaluate candidate’s skill level.

Recruitment management responsibilities.

Meet Service Level Agreements as stated on Appendix H or provide Service Level Agreements based on Company standards or policies.

5.2 Recruitment Services

SRPMIC IT Department is looking for a vendor that can assist in filling current vacancies that have the following qualifications:

Application System Support Specialist Appendix M

Java Programmer Appendix N

Dot Net Developer Appendix O

DevOps Test Engineer Appendix P

Front End Developer Appendix Q

Cyber Security Analyst Appendix R

Developer/Cyber Analyst Appendix S

IT Customer Care Representative (Job description not included)

IT Contract Administrator (Job description not included)

Data Warehouse Architect (Job description not included)

Compliance Officer (Job description not included)

Project Manager (Job description not included)

Desktop Specialist (Job description not included)

5.3 PeopleSoft Consulting Services

SRPMIC IT Department is looking for a vendor that can provide individual candidates for PeopleSoft 9.2 support, and/or implementation of new functionality.

SOLICITATION # IT-23-001 Page 15

SRPMIC PeopleSoft Environment:

For backfill/individual resources they must have the following qualifications:

PeopleSoft Analysts Job Qualifications Appendix I

PeopleSoft Developers Job Qualifications Appendix J

PeopleSoft System Administrators Job Qualifications Appendix K

The Proposer shall outline what type of resources and how many of these resources they have on staff that can fulfill the resource requirements listed above.

5.4 General Requirements

Overall all resources are expected to:

Sign an individual confidentiality form See Appendix F

Have great communication skills and require minimal oversight

Have passed a background check – See Appendix B – SRPMIC Agreement For Services, Schedule B

The vendor is expected to:

The Vendor must sign the SRPMIC BAA. See Appendix G

The Vendor must sign the SRPMIC NDA. See Appendix E

The Vendor will provide references for any submitted candidate/contractor upon request to

SRPMIC

The Vendor must purchase and maintain and SRPMIC Business License for the life of the contract

The Vendor will provide a copy of their current W-9 (Taxpayer Identification Number and

Certification) form.

The Vendor must meet all the conditions and sign the standard IT Contract Agreement. See

Appendix B – SRPMIC Agreement For Services.

The Vendor shall submit a list, naming the subcontractors who will be used in performing any work; this list is for the use by the Community to determine the competency and compatibility of

SOLICITATION # IT-23-001 Page 16 those who will work on this project. All subcontractors must be identified within the individual statement of work and meet all the conditions for standard vendor resources. The Vendor may not employ subcontractors not named in such list without express written permission by the

Community. By this requirement, the Community does not establish any contractual relationship between the Vendor and any subcontractor.

Vendor guarantees that each temporary resource possesses the qualifications, skills and/or certifications required to perform the work they have been assigned. Client shall have, at their sole discretion, the right to request immediate removal for any temporary resources. If the

Community requests removal of any temporary resource, based on dissatisfaction within the first

5 business days of temporary resource placement and delivery, then the Community shall not pay for hours worked.

Vendor further guarantees that the assigned temporary resource they have placed with client has the qualifications, skills and/or certifications. Vendor will not bill client for any candidate provided by Vendor who, for any reason is terminated voluntarily or involuntarily within fifteen (15) business days of start date. If in the event client is billed, Vendor will refund any and all fees paid by client. All such refunds will be paid to client within (30) business days of termination.

Vendor will be measured by the SLAs in Appendix H.

Proposer shall respond specifically if they can adhere to all the resource and vendor obligations within the

RFP response.

SOLICITATION # IT-23-001 Page 17

6.0 APPENDIX B: EXAMPLE SRPMIC AGREEMENT FOR SERVICES

The SRPMIC Agreement consists of six sections: Master Agreement, Schedule A, Schedule B, Schedule C, Appendix A and Schedule D. Here are definitions for each:

SRPMIC Master Agreement. Terms in this agreement cannot be modified. Vendor shall add any additional terms and conditions under Schedule C.

Schedule A – Scope of Work. The scope of work must accurately and with sufficient specificity describe what, when, where and how the contractor will perform the work (the deliverables), including references to goods and services, plans, specifications, codes, if applicable, temporal references, etc. Also, the work not to be performed should be so stated.

Schedule B – Terms of Payment. Listed is the standard Finance process that cannot be modified.

Vendor shall add their fee schedule.

Schedule C – Other Terms and Condition. This section includes SRPMIC standards related to background checks and contractors. Vendor to add any additional terms and conditions in this section.

Appendix A – Designation of Subcontractors. As part of the Contract, vendor shall list any contractors that will be assigned to complete work as defined in the Scope of Work.

SCHEDULE D – Data Processing and Security Posturing Addendum. Terms relate to data privacy, protection, and security obligations applicable to Contractors/Vendors that provide Cloud

Services.

SOLICITATION # IT-23-001 Page 18

SRPMIC MASTER AGREEMENT

This Agreement is made at the Salt River Pima-Maricopa Indian Community on MM/DD/YY between the

Salt River Pima-Maricopa Indian Community, herein called “Community” a federally recognized Indian

Tribe whose principal place of business is 10,005 East Osborn Road, Scottsdale, Arizona 85256, and

<Contractor>., herein called “Contractor,” whose principal place of business is <Contractor’s Mailing

Address>.

IT IS AGREED:

1. SERVICES TO BE PERFORMED: Contractor agrees to perform the services described in Schedules A and

C (if applicable) and incorporated and made a part of this Agreement.

2. CONTRACTOR COMPLIANCE: Contractor declares that it is engaged in business and serves clients other than the Community and further declares that it has complied, and will timely comply, with all applicable federal, state, and Community laws related to the conduct of its business, including but not limited to all permit and license requirements. Contractor declares that it is properly licensed and in good standing in the State of Arizona.

3. CONSIDERATION, TERMS OF PAYMENT: The Community agrees to pay Contractor for its services rendered according to the terms and conditions set forth in Schedule B of this Agreement, incorporated and made a part of this Agreement, provided however, that Contractor is required to submit billing invoices for its services at the beginning of each month, identifying Contractor’s reimbursable costs, if any, time and description of services rendered for the month immediately preceding submission of such invoice as specifically described in Schedule B.

4. INSTRUMENTALITIES: Contractor agrees to supply all equipment, machinery, tools, and materials necessary or reasonable to perform the services described and enumerated in Schedules A and C (if applicable) of this Agreement except that the Community may provide certain supplies and other resources but only upon such further terms and conditions as may be described in this Agreement.

5. PERFORMANCE AND ACCEPTANCE: Contractor retains the sole and exclusive right to control and direct the manner or means by which the services described herein are to be performed subject only to the parameters of control or direction set forth in Schedules A and C (if applicable) of this Agreement and the standards of Contractor’s trade or profession. The Community retains the right of approval and acceptance of Contractor’s performance based upon Contractor’s completion and satisfaction of all obligations created by the terms of the Agreement.

6. INDEPENDENT CONTRACTOR: The parties intend that an independent contractor relationship will be created by this Agreement. Contractor is not to be considered an agent or employee of the Community for any purpose and neither Contractor nor employees of Contractor are entitled to any of the benefits that the Community provides for its employees. The Community is interested only in the results to be achieved. The conduct, and control of the work, will lie solely with Contractor. It is understood that the Community does not agree to use Contractor exclusively. It is further understood that Contractor

SOLICITATION # IT-23-001 Page 19 is free to contract for similar services to be performed for others while under contract with the

Community.

7. PAYROLL WITHHOLDING: Contractor bears the sole responsibility of abiding by all payroll-withholding laws. No payroll deductions or employment taxes of any kind shall be withheld by the Community for

Contractor, or any of its employees, and no such amounts shall be paid to any federal, state, or local government by the Community on behalf of Contractor, or any of its employees.

8. LIABILITY: The work performed by the Contractor under this Agreement will be performed solely and entirely at Contractor’s risk. Contractor specifically assumes all responsibility for the instrumentalities in its performance of this Agreement.

9. INDEMNIFICATION: The Contractor agrees to the fullest extent permitted by law to indemnify and hold harmless the Community from any and against any and all costs, losses and damages, (including reasonable attorney’s fees and costs of defense), caused by the negligent, or wrongful acts, errors, or omissions of Contractor in the performance of all services under this Agreement and those of his or her sub-consultants, or anyone for whom the Contractor is liable and for any willful misconduct by the

Contractor, sub-contractor, or anyone for whom the contractor is responsible. The Contractor is not obligated to indemnify the Community for the Community’s own negligence.

10. INSURANCE: Contractor agrees to carry insurance as follows:

a) Professional (Errors and Omissions) or Commercial General liability coverage for liability arising out of acts, errors, or omissions in providing, or failing to provide, professional services in an amount not less than one (1) million dollars per occurrence or as may be otherwise required and approved by the Community, which must apply on a per-project or per-location basis where applicable The aggregate limits shall be in an amount not less than two (2) million dollars per occurrence or as may be otherwise required and approved by the Community, and must apply on a per-project or per-location basis where applicable. The total amount may be met by means of umbrella or excess coverage or other liability coverage deemed acceptable to the Community.

b) Proof of insurance: Contractor shall provide the Community with an original certificate of insurance for each type of insurance coverage described herein and with originals of any required additional insured endorsement(s). Documents may be faxed directly from the insurance carrier to the Community.

c) Except for professional liability and workers compensation coverage, the Community must be named as an additional insured on the Certificate of Insurance. The Contractor’s insurance shall be primary in the event of loss and the additional insured endorsement must include language specifically stating that the Community is to be covered for all the activities performed by or on behalf of the Contractor, including the Community’s general supervision of Contractor.

d) Each form of coverage described above shall be on an “occurrence” basis and not on a “claims made” basis. If “occurrence” basis coverage is unavailable, Contractor agrees to obtain and keep in force tail coverage for three (3) years beyond the end of the Agreement. Any such period may be extended by agreement of the parties.

SOLICITATION # IT-23-001 Page 20

e) Auto liability coverage as shown in the ISO Business Auto Coverage standard form, or the equivalent, with Covered Auto Designation Symbol 1, in an amount not less than one million dollars, or other auto liability coverage acceptable to the Community.

f) Workers Compensation coverage and Employers Liability coverage in an amount not less than the statutory amount required by the state in which the services are being performed or as may be otherwise required and approved by the Community.

11. DURATION AND TERMINATION: This Agreement shall commence on _____________ and end on

____________. Either party may cancel this Agreement provided the canceling party provides prior written notice which shall include a detailed statement of the reasons for cancellation at least fourteen

(14) days prior to the intended date of cancellation consistent with its existing contractual obligations.

12. ENTIRE UNDERSTANDING: This Agreement embodies the entire understanding between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous agreements and understandings, inducements and conditions, express or implied, oral or written, except as herein contained. This Agreement may not be modified or amended other than by an agreement in writing.

13. BINDING NATURE OF AGREEMENT: This Agreement shall be binding upon and inure to the benefit of the parties and their respective heirs, personal representatives, successors and assigns, except no party may assign or transfer such party’s rights or obligations under this Agreement without the prior written consent of the other party.

14. SEVERABILITY: The provisions of this Agreement shall be deemed severable and the invalidity or enforceability of any provision shall not affect the validity or enforceability of the other provisions hereof.

15. ARBITRATION: Any dispute or claim arising from, or relating to this Agreement, or breach thereof that cannot be resolved promptly by the parties shall be resolved by arbitration in accordance with the rules, then obtaining, of the American Arbitration Association. It is understood that neither this

Agreement nor the Rules of the American Arbitration Association shall confer jurisdiction on any courts of the State of Arizona or of the United States. It is further understood that arbitration as set forth in this paragraph is the exclusive remedy for any dispute, or claim related to this Agreement.

16. SOVEREIGN IMMUNITY: Nothing in this Agreement, or any current or future schedules, attachments, exhibits, amendments, or addenda, is intended to be or shall be construed as a waiver of the

Community’s sovereign immunity, except as may be provided in paragraph 15 above.

17. OTHER See Schedules A through C and Exhibit A.

In witness whereof, the parties have executed this Agreement at the Salt River Pima-Maricopa Indian

Community, on the day and year first written below.

SOLICITATION # IT-23-001 Page 21

SALT RIVER PIMA-MARICOPA CONTRACTOR:

INDIAN COMMUNITY: <CONTRACTOR NAME>:

BY______________________________ BY_________________________

NAME/TITLE NAME/TITLE

DATE:___________________________ DATE:_____________________

SOLICITATION # IT-23-001 Page 22

SCHEDULE “A”

SCOPE OF WORK

INSTRUCTIONS (DELETE THIS PARAGRAPH UPON COMPLETION OF THE FOLLOWING):

The scope of work must accurately and with sufficient specificity describe what, when, where and how the contractor will perform the work (the deliverables), including references to goods and services, plans, specifications, codes, if applicable, temporal references, etc. Also, the work not to be performed should be so stated. Typically the scope of work is already contained in the bid solicitation and can be tailored and inserted here. In the event of non-performance by the contractor, the language in this section must be relied upon to establish a breach of the agreement.

SOLICITATION # IT-23-001 Page 23

SCHEDULE “B”

TERMS OF PAYMENT

INSTRUCTIONS FOR SUBMISSION OF PAYMENT:

The Contractor shall invoice the Community for each completed task defined in the Schedule “A” Scope of Work for all projects under this contract. The description of each task and each task's deliverables are defined in each project's Scope of Work.

APPROVAL OF PAYMENT:

All invoices shall be submitted online via upload of a pdf file to the Community’s Vendor Portal:

https://vendorportal.srpmic-nsn.gov/ PO#, Invoice # and Amount must be entered upon time of upload.

In no event shall Contractor be paid until the Xxxxx Department approves the invoice.

The Community shall pay all invoices approved by the Xxxxxx Department within thirty (30) days of approval.

FEES:

{INSERT FEE SCHEDULE HERE AND DELETE THIS SENTENCE}

https://vendorportal.srpmic-nsn.gov/

SOLICITATION # IT-23-001 Page 24

SCHEDULE “C”

OTHER TERMS AND CONDITIONS

INSTRUCTIONS (DELETE THIS PARAGRAPH UPON COMPLETION OF THE FOLLOWING):

Special terms and conditions appear in this section only if they are not already contained in the agreement or other schedules, exhibits, etc. If this schedule is not needed, so indicate with “N/A”.

SOLICITATION # IT-23-001 Page 25

APPENDIX A

DESIGNATION OF SUBCONTRACTORS

The Contractor will hereinafter state the subcontractors who will be engaged with the Contractor to the foregoing solicitation for each particular subdivision or specialty required for completion of the entire scope of work. For each included specialty, state the firm name and license number, if applicable. Also state the first name, last name and license number of the person having full authority and responsible charge of the branch or firm listed. Provide the address, phone number and e-mail address of each firm or branch office with whom the respondent will engage. Where no subcontractor is listed for a particular phase of the work, it is understood that the Contractor will perform the work. No changes or substitutions may be made in these subcontractors except upon the prior approval of the Salt River Pima - Maricopa Indian Community.

The subcontractors listed will be used for the associated contracted scope of work and are subject to the approval of the Community, and in accordance with the applicable provisions of the solicitation and any subsequent addenda.

SPECIALTY

SUBCONTRACTOR

ADDRESS, PHONE, E-MAIL AND FIRM/BRANCH

REGISTRATION NO.

1.

PHONE NO.:

E-MAIL:

2.

PHONE NO.:

E-MAIL:

SOLICITATION # IT-23-001 Page 26

SCHEDULE “D”

DATA PROCESSING AND SECURITY POSTURING ADDENDUM

This Data Processing and Security Posturing Addendum (“Processing Addendum”) sets out the data privacy, protection, and security obligations applicable to Contractor under this Agreement.

1. Cyber Security/Cyber Liability. During the term of this Agreement, and for two (2) years thereafter, Contractor must provide and maintain coverage for cybersecurity and/or cyber liability in an amount no less than Five Million Dollars ($5,000,000) per claim and in the aggregate, including but not limited to, coverage for all unauthorized access, use, or disclosure; data loss; transmission of malicious code or virus; exploitation designed to compromise network or data security and/or denial of or impairment of service; failure to protect the confidentiality of information of SRPMIC, its employees, customer, or agents; violation of any right to privacy; corruption, misuse or disclosure of personal information of third parties; and failure to protect privacy or personal identifying information, covering the liability of Contractor or any other person for whose acts the insured is legally liable, and the liability of SRPMIC arising from or out of performance of Services. Insurer must have a Best’s rating of A- VIII or better. Any material changes in the provider or coverage required under this Agreement or cancellation of coverage required under this Agreement must be reported to SRPMIC with not less than thirty (30) days prior written notice. This insurance shall apply as primary and non-contributory insurance with respect to any other insurance or self-insurance programs afforded by the SRPMIC. Contractor shall require that all of its subcontractors maintain insurance of the same types as required of Contractor and in the same amounts as required of Contractor unless SRPMIC agrees in writing to a lesser amount.

Contractor’s failure to procure and maintain the required insurance coverage or failure to ensure its subcontractors maintain the required insurance coverage shall constitute a breach of this Agreement by Contractor.

2. SRPMIC Data. Any proprietary content or data, including without limitation Confidential Information and personally identifiable information, supplied, or generated by SRPMIC, or its employees, contractors, agents, licensees and clients (“SRPMIC Data”), is and will remain SRPMIC intellectual property. SRPMIC has and maintains all right, title, and interest in and to such SRPMIC Data, whether express or implied, or whether deidentified or aggregated. SRPMIC shall own all rights in any enriched SRPMIC Data including reports, charts, databases, or other works created from SRPMIC Data using the Service or any deliverables. Contractor may not use SRPMIC Data in an anonymized and aggregated manner (e.g., statistical analysis, market trend reporting, marketing, or advertising) without SRPMIC’s prior written consent. In the event SRPMIC grants such consent, SRPMIC hereby grants to Contractor a non-exclusive, revocable, royalty-free, worldwide, perpetual license to aggregate and de-identify the specified SRPMIC Data obtained by Contractor under this Agreement in accordance with the NIST Standards CSF, ISO 27001 or other similar commercially-acceptable de-identification standards, or such other more stringent standards as required under applicable law and to use such de-identified and aggregated data for its internal business purposes consistent with this Agreement. Contractor shall ensure removes agency or any other indicator that in any way identifies SRPMIC as the source of such data. If Contractor hosts SRPMIC Data, upon request by SRPMIC at any time and upon any termination of this Agreement or any Statement of Work, Contractor will provide a SRPMIC Data export at Contractor’s cost, including all enriched SRPMIC Data from any Contractor database suitable for import in a mutually agreed upon format. Upon request or upon termination, after SRPMIC confirms the integrity and completeness of the SRPMIC Data export, Contractor will destroy SRPMIC Data in a manner that renders all SRPMIC Data unrecoverable consistent with NIST 800-88 Rev. 1 guidelines or equivalent unless instructed otherwise by

SRPMIC.

SOLICITATION # IT-23-001 Page 27

3. No Presence Outside the United States. Without the prior written consent of SRPMIC, Contractor will not store, maintain, host, transmit to, or permit the transitory presence of SRPMIC Data outside of the United States.

4. Safeguards. Contractor agrees to implement administrative, physical, technical, and organizational safeguards to protect the availability, confidentiality, and integrity of SRPMIC Data and, at minimum, all NIST Standards CSF, ISO 27001 or other similar commercially-acceptable standards applicable to the information technology infrastructure and/or environment, including without limitation, computers, software, databases, electronic systems (including database management systems), and networks used or accessed in connection with the services (“System(s)”) or Services or…

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