INL WHA Draft Statement of Work.docx

Section C- Descriptions/Specifications/Statement of Work

C-1 Statement of Work

1.0 BACKGOUND

The CARSI Initiative, a large and sophisticated multilateral security effort, provides funding for the USG to assist the governments of the CARSI countries with police professionalization, justice sector reform, counter narcotics efforts, border security management, crime and violence prevention, and anti-corruption efforts. In furthering the CARSI program, INL tasks include but are not limited to:

• Assist in developing more effective and transparent security and rule of law institutions, which work together effectively and cooperate with international partners to reduce threats from transnational and domestic crime, including terrorism, and improve border security and protect human rights.

• Support CARSI state and society efforts to establish efficient, transparent, and accountable prosecutorial, correctional, and alternative justice systems institutions that respect human rights.

• Assist CARSI countries in improving federal, state, and local governments’ operational ability to prevent and mitigate crime and terrorism, impact transnational criminal organization (TCO) cash flow, contribute to criminal cases against TCO leaders and members, disrupt TCO trust and corruptive relationships, and safely apprehend TCO and other high target offenders.

• Improve border security, including building support to government efforts to secure CARSI borders.

• To meet the Congressional mandates of the CARSI Initiative, INL programs in the region include the following objectives:

• Continue to support CARSI state and federal entities with efforts to institutionalize the rule of law among law enforcement and judicial sector operators, including through police professionalization, justice sector reform, anti-corruption, and border security initiatives.

• Help CARSI countries achieve their transitions to new criminal justice systems.

• Create a modern border structure by further developing CARSI countries’ capacity to detect and prevent smuggling of illicit goods and trafficking in persons.

• Support networked technology systems and professionalization to strengthen CARSI countries control of their respective northern and southern borders and ports of entry.

• Bolster CARSI countries efforts to prevent crime and violence by supporting the establishment of resilient communities better able to withstand the pressures of organized crime through drug demand reduction, citizen oversight of security forces, and culture of lawfulness programs.

• Continue to build CARSI countries capacity to disrupt and dismantle organized criminal networks, including capacity building to counter illicit finance and combat the production of, and trafficking in, illegal narcotics.

• Support the U.S. Government’s goal to support state and civil society efforts to establish highly efficient, transparent, and accountable prosecutorial, correctional, and alternative justice institutions that respect human rights; to assist CARSI countries in improving federal, state, and local governments’ operational ability to prevent and mitigate crime and terrorism, impact TCO cash flow, contribute to criminal cases against TCO leaders and members, disrupt TCO corruptive relationships, and safely apprehend TCO and other high target offenders; and to improve border security.

Based upon the success of the initial CARSI contract, this effort will expand the scope of work beyond Central American to include all WHA countries.

1.1 REQUIREMENTS

In support of the CARSI Initiative, the Contractor shall provide professional, logistical, and administrative services. Additionally, specific countries may need Monitoring and Evaluation specialists to ensure program success. Exact positions and quantities will be provided at the task order level.

1.2 ACTIVITY 1 – PROGRAM MANAGEMENT

The Contractor shall provide program management support. The Program Manager will oversee the IDIQ and any issued task orders. As such, the PM will ensure the adequate implementation of the Quality Control Plan and Risk Mitigation Plan as described in the Deliverables section below. The PM will apply effective quality control and continuous improvement processes to meet or exceed the performance standards established in each awarded Task Order. The Contractor shall establish an effective project control capability to ensure management of activities is within schedule and budget.

The Contractor:

• Shall maintain, as a deliverable, a staffing level of 95% or higher at least 100% of the time. (including those employees currently being processed by DS)

• Shall accurately report staffing levels in the weekly, monthly, and annual reports.

• Shall be successful in obtaining required security clearances in 95% of its attempts.

• Shall submit deliverables on time 100% of the time.

• Shall deal quickly and effectively with Contractor and subcontractor personnel issues.

• Shall hold and maintain all appropriate business licenses in the countries of operation.

• Shall comply with all respective country labor laws.

• Shall obtain appropriate work visas for Contractor and subcontractor employees.

The offeror shall propose as Key Persons for the IDIQ base contract:

1) A Program Manager

2) A Contracts Administrator

Program Manager Qualifications:

• US Citizen.

• Secret Security Clearance.

• Five (5) years of project/program management experience.

• Eight (8) years of professional experience as a manager

• Strong organization and interpersonal skills, with excellent oral and written communication skills.

• PMP Certification

• Bachelor's Degree from an accredited university

Contract Administrator Qualifications:

• US Citizen.

• Bachelor’s degree from an accredited university or relevant advanced contract education or warrants.

• Five (5) years of Contract administration or contract management experience.

• Eight (8) years of professional experience in the contracting field.

• Strong organization and interpersonal skills, with excellent oral and written communication skills.

1.3 ACTIVITY 2 – HOME OFFICE

The Contractor shall have a home office within the Continental United States (CONUS). The home office shall provide contract support activities, including recruitment, logistics support, financial, accounting and related activities. The Contractor’s home office shall interface directly with the CO and COR to ensure effective contract and task order management. The home office shall acknowledge USG information requests within one business day of receipt and reach agreement on due dates for critical information requests. This may include, but is not limited to, information requests regarding contractual matters (e.g. personnel, work plans, deliverables, in-country support, oversight, billing, subject-matter issues, etc.) The home office shall also support requests from Contractor personnel in the field. The CONUS office will support all task orders issued under this IDIQ.

1.4 ACTIVITY 3 – IN-COUNTRY OFFICES

The Contractor shall establish an in-country program management office (PMO) with an appropriate proposed number and type of staff for each Task Order awarded. The Contractor shall provide local offices, facilities, personnel, and a management and administrative services Staff. The Contractor shall provide its own office space for the in-country PMO and staff. The Contractor shall use economies of scale for task orders where the Contractor is already present in country, including, but not limited to, office space. The offices established shall be located within a fifteen (15) minute walk from the respective INL office. The Offeror shall propose sufficient PMO support staff positions and a support office location necessary to support the contract and all Offeror personnel. The Deputy Program Manager (DPM) shall be located in the same PMO office in the same country of the proposed in country PMO office. The PMO staff may be either U.S., Local National (LN) or Third Country National (TCN). Specific work requirements will be detailed at the Task Order level.

The APO/DPO mail system is controlled by the U.S. Military, and DoS does not have rights to allow anyone else to use it. The offeror shall describe if or how the offeror intends to provide mail or package services for its staff.

Contractor employees who have received an MRPT or RSO clearance may be assigned government email addresses. Until a clearance is received, the Contractor shall provide a company email address for correspondence.

1.5 DELIVERABLES

Any document, recording, video, or other media which is created or modified as a result of work conducted under this IDIQ shall be the property of the USG.

Recruitment and Staffing Plan: The Contractor shall develop and maintain a recruitment and deployment plan and timetable for filling each position. The Contractor shall include a description of the process for candidate identification, screening, and selection criteria as well as the process leading to selection and deployment of each candidate in the plan. The Contractor shall update the recruitment and deployment plan weekly upon task order award and the Contractor shall make the plan available to INL no later than one business day after request unless otherwise directed by the CO.

The Staffing Plan should include how the contractor will maintain adequate levels of contractor support, to include how the contractor will replace candidates who leave or are found unacceptable by the Government. The Contractor will fully document vacated billets, and within 45 business days of employee departure and send documentation on the replacement candidate to RSO/DS in order to start the security clearance process. The Contractor is solely responsible for requesting candidates through the Regional Security Office. INL will not request candidate vetting on the contractor’s behalf.

Additionally, the Staffing Plan must detail the compensation plan for employees to retain talent while representing a realistic compensation scheme for contract performance. The compensation plan should address any country specific requirements for leave and benefits.

The Contractor shall be responsible for recruitment of qualified candidates that meet or exceed the minimum qualifications and positions descriptions of the contract. The Contractor shall establish and document their recruitment system and processes.

Quality Control Plan: The Contractor shall develop and apply a QCP, reviewed for approval by the Government, to assure that systematic quality assurance methods are used in administration of the IDIQ and any resultant task orders. The plan will establish and management framework to verify that requirements are met and all services are being performed to acceptable standard. The plan will detail how and when the Contractor will survey, observe, test, sample, evaluate, and document the Contractor's performance in accordance with the Contract.

The plan shall be adequate for ensuring that all work performed under the contract is of the highest quality standards and consistent with best industry practices, to assure timely provision of services, optimum USG satisfaction, and appropriate use/protection of USG facilities and assets. The Plan shall include checklists of duties to be carried out by the supervisory staff and senior employees. The Contractor shall also conduct periodic quality control inspections to determine whether the various services are being performed according to the contract standards.

Risk Management Plan: The purpose of the RMP is to minimize negative impacts on project performance through effective risk identification and mitigation. As part of the RMP, the Contractor shall be responsible for the safety of all employees during operations in accordance with U.S. safety laws, codes, and regulations. The Contractor shall develop and implement a safety and health plan to cover all operations. The safety and health plan shall include, but not limited to:

· Safety and Health Program

· Safety Orientation

· HAZMAT/Environmental Control Plan

· Required insurance coverage specific to the country of operation

· MEDEVAC Procedures

Procurement Status Report: The Contractor shall provide the COR, as a deliverable, a detailed listing of all equipment and materials procured (Contractor Acquired Property) under each task order as may be requested periodically, but not less than once a month.

Property Book Report: The Contractor shall submit a Government Furnished Property report every other month, as a deliverable, to the Contracting Officer’s Representative (COR) as required at the contract and task order level. All property should be handled in accordance with 14 FAH-2H-147.

Material inspection and receiving report: The Contractor shall submit material inspection and receiving reports, as deliverables, through the COR to maintain 100% accountability for all equipment and materials purchased with U.S. government funds and handed over to the U.S. government as instructed by the COR.

Project Schedule: The Contractor shall develop and maintain an automated Task Order Work Breakdown Structure (WBS) project schedule for each Task Order to include schedules for each task and subtask. The WBS and schedules shall establish a baseline for Contractor performance and cannot be changed without COR approval. Any anticipated changes to the WBS and schedules shall be communicated to the COR within five (5) business days following the identification of the change. This notification shall include any identified causal factors and potential recovery mechanisms.

Task Order Management Plan: The Contractor shall prepare a Task Order Management Plan for each task order, as a deliverable, describing the technical approach, organizational resources, and management controls to be employed to meet the cost, performance, and schedule requirements defined at the task order level.

Mobilization plans and Transition plans are required for each individual task order. Task Orders will be subject to the IDIQ base contract for all other plans such as recruiting, personnel replacement, security clearances, Quality Control, risk management etc.

Mobilization Plan: The Contractor shall provide with the proposal a forty-five (45) day mobilization plan to effectively begin operations in five designated countries. The Contractor’s management staff shall communicate with a widely dispersed workforce and coordinate for external support from outside sources. The Contractor shall develop and implement a Mobilization Plan that provides a comprehensive approach to initiating all activities defined in this SOW. The PM shall conduct routine in-progress reviews that include the COR to establish, track, and de-conflict interdependencies in order to remain on schedule.

The Contractor shall develop a mobilization plan that includes but is not limited to:

· Identification of all steps necessary to initiate performance;

· Contractor’s approach to tracking GFE/P inventories and Contractor Acquired Property inventories.

· Identify any and all constraints that shall, in their opinion, affect the timeline for mobilization;

· Costs associated specifically to the mobilization.

· The Contractor shall execute the mobilization in accordance with the mobilization plan accepted by the CO/COR/INL.

The contractor must submit a plan containing the above details for each of the five following countries:

· Guatemala

· Honduras

· Panama

· Costa Rica

· El Salvador

Situation Reports (sitreps): The Contractor shall provide, as deliverables, weekly sitreps detailing all relevant activities conducted by contractor personnel. This will include the status and location of all current training being conducted by Contractor and an assessment of the training site at the time of mobilization. The sitrep will also provide the Contractor’s executive summary from the Program Manager.

1.6 SERIOUS INCIDENT REPORTING

The Contractor shall prepare and deliver a Serious Incident Report, as a deliverable, within 12 hours of an incident. A serious incident includes, but is not limited to, the following:

1. An event that impacts program performance.

2. An event that can cause embarrassment or harm the reputation of the U.S. Government or Host Country.

3. An event associated with

· Serious injury or bodily harm to self or others

· Property damage to U. S. government-furnished equipment or otherwise

· Use of force.

4. Policy violations – either programmatic, federal, host country, or Contractor.

The Contractor shall send via email the initial unofficial Serious Incident Report to the INL IDIQ COR, the Task Order COR, and the Contracting Officer. The Contractor shall provide the final Serious Incident Report to the same personnel within 48 hours with more accurate information. The Task Order SOW shall provide specific requirements for preparing and delivering Serious Incident Reports.

1.7 STAFFING ESTIMATES TOTAL AND BY COUNTRY

TOTAL STAFFING ESTIMATES: 190 anticipated positions at this time, as follows:

EL SALVADOR STAFFING ESTIMATES: 26 Total

· 2 Subject Matter Experts

· Subject Matter Experts (Tactical operations & Maritime Enforcement, CN Funding)

· Subject Matter Experts (K9 Advisor, Citizen Security funding)

· 4 Police Advisors IV

· Police Advisor IV (INL Academy and Training Advisor, Citizen Security Funding)

· Police Advisor IV (INL Innovation Delegation Advisor/Specialist, Citizen Security Funding)

· Police Advisor IV (INL Cross-Program Collaboration Manager, Citizen Security Funding)

· Police Advisor IV (INL Innovation Delegation Advisor/Specialist, Citizen Security Funding)

· 1 Police Advisor II

· Police Advisor II (Local Police Specialist, Intelligence, and Anti-gang Specialist, Citizen Security Funding)

· 5 Specialist Advisor IV

· Specialist Advisor IV (Forensic Accountant, Transnational Threats and Crime Funding)

· Specialist Advisor IV (Maritime Advisor, CN Funding)

· Specialist Advisor IV (INL Anti-Corruption Sanctions Advisor, Rule of Law Funding)

· Specialist Advisor IV (Program Manager for Forensics and Investigations, Citizen Security funding)

· Specialist Advisor IV (Project Manager for Citizen Security, Citizen Security funding)

· 5 Specialist Advisor III

· Specialist Advisor III (Project Manager for Citizen Security, Citizen Security Funding)

· Specialist Advisor III (INL Forensics Services Advisor, Transnational treats and Crime Funding)

· Specialist Advisor III (INL Design Monitoring and Evaluation Specialist, Citizen Security Funding)

· Specialist Advisor III (INL ANSP Assistant Advisor, Citizen Security Funding)

· Specialist Advisor III (INL GCIF Operations Manager, Citizen Security Funding) In the Hiring Process

· 3 Specialist Advisor II

· Specialist Advisor II (Public Affairs Assistant, Citizen Security Funding)

· Specialist Advisor II (INL Project Management Specialist, Citizen Security Funding) In the Hiring Process

· Specialist Advisor II (INL DEA-SIU Vetted Units Project Assistant, CN Funding) Planned

· 2 Specialist Advisor I

· Specialist Advisor I (INL Municipal Police (CAM) Training Advisor, Citizen Security Funding)

· Specialist Advisor I (INL Municipal Police (CAM) Training Advisor, Citizen Security Funding)

· 2 Administrative and Support IV

· Administrative and Support IV (Project Assistant) Citizen Security Funding)

· Administrative and Support IV (GCIF Administrative Assistant, Citizen Security Funding)

· 1 Administrative and Support III

· Administrative and Support III (Administrative Assistant, PDS Funding)

· 1 IT Advisor II

· IT Advisor II (GCIF IT Technician, Citizen Security Funding)

HONDURAS STAFFING ESTIMATES: 27 positions planned: 25 current and two potential new positions:

· 5 Police Advisor IV:

· 3 Police Advisor IV (Citizen Security and Law Enforcement)

· 2 Police Advisor IV (Counternarcotics)

· 1 Police Advisor II:

· Police Advisor II (Citizen Security and Law Enforcement)

· 11 Specialists Advisors IV:

· 5 Specialists Advisors IV (PD&S)

· 2 Specialists Advisors IV (Transnational Threats and Crime)

· 2 Specialists Advisors IV (Rule of Law)

· 1 Specialists Advisors IV (Counternarcotics)

· 1 Specialists Advisors IV (Citizen Security and Law Enforcement)

· 1 Specialist Advisor III: (PD&S)

· 2 Specialist Advisor I: (PD&S)

· 7 Admin and Support IV:

· 5 Admin and Support IV (Rule of Law)

· 1 Admin and Support IV (Counternarcotics)

· 1 Admin and Support IV (Citizen Security and Law Enforcement)

Potential New positions:

1 Specialist Advisor IV:

1 Admin and Support IV:

GUATEMALA STAFFING ESTIMATES: 44 (35 TPC positions as of Feb 2023 (1 vacant-K9); 3 new positions planned; 6 vetted units (3 ICE, 3 DEA)

· 3 Police Advisor II (Vetted units-ICE and Citizen Security funding)

· 1 Police Advisor III (CN funding)

· 3 Police Advisor IV (CN, Citizen Security)

· 5 Specialist Advisor II (CN, Rule of Law, Citizen Security, RoL/Prisons)

· 12 Specialist Advisor III (Citizen Security, CN, RoL, PP, PDS)

· 7 Specialist Advisor IV (RoL, Citizen Security, Vetted Units-DEA, ASP* will become CN funded)

· 3 IT Advisor II (Citizen Security, RoL)

· 2 IT Advisor III (Citizen Security)

· 3 Corrections Advisor III (RoL/Prisons)

· 2 Admin and Support II (Vetted Units-DEA)

· 2 Admin and Support IV (Vetted Units-ICE, Citizen Security)

· 1 Supply Technician (Vetted Units-FBI)

COSTA RICA STAFFING ESTIMATES: 24 total positions

· 1 Police Advisor IV (Law Enforcement Professionalization - LEP)

· 1 Corrections Advisor IV (Corrections)

· 7 Specialist Advisor IV

· 1 Specialist Advisor IV - INL Collaborative Community Security Development Advisor (LEP)

· 1 Specialist Advisor IV - Construction Engineer (PD&S)

· 1 Specialist Advisor IV - Telecommunications Advisor (LEP)

· 1 Specialist Advisor IV - Justice Sector Reform - Anti-Corruption Associate (Rule of Law)

· 1 Specialist Advisor IV - Justice Sector Reform - Justice Sector Programs Associate (Rule of Law)

· 1 Specialist Advisor IV - Government of Costa Rica Strategic Security Advisor (Rule of Law) (planned)

· 1 Specialist Advisor IV - Unmanned Aviation Advisor (Counternarcotics - CN) (potential)

· 3 Specialist Advisor III

· 1 Specialist Advisor III - Maritime Maintenance and Material Management Advisor (CN)

· 1 Specialist Advisor III - Boat Maintenance Technician (CN)

· 1 Specialist Advisor III - INL Prevention Centers Development Assistant (LEP)

· 1 Specialist Advisor II - Narcotics Incinerator Operations Advisor (CN)

· 1 IT Advisor Level IV (PD&S)

· 3 Administrative and Support IV

· 1 Administrative Support IV - Assistant to Construction Engineer (PD&S)

· 1 Administrative Support IV - Assistant to Construction Engineer (PD&S) (potential)

· 1 Administrative Support IV - Assistant to the Collaborative Community Security Development Advisor (LEP)

· 2 Admin and Support III (PD&S)

· 3 Admin and Support II

· 1 Administrative & Support II - Border and Ports Administrative Assistant (LEP)

· 1 Administrative & Support II - Citizen Security Administrative Assistant (LEP)

· 1 Administrative & Support II - Police and Corrections Administrative Assistant (ROL) (planned)

· 2 Admin and Support I

· 1 Administrative & Support I Justice Sector Administrative Clerk (ROL)

· 1 Administrative & Support I (PD&S)

PANAMA STAFFING ESTIMATES: 27

· 1 Specialist Advisor III (Counternarcotics)

· 1 Specialist Advisor III (Transnational Threats & Crimes)

· 4 Specialist Advisor III (Citizen Security and Law Enforcement)

· 2 Specialist Advisor III (Rule of Law)

· 4 Specialist Advisor IV (Counternarcotics)

· 1 Specialist Advisor IV (Transnational Threats & Crimes)

· 3 Specialist Advisor IV (Citizen Security and Law Enforcement)

· 5 Specialist Advisor IV (Rule of Law)

· 1 Administrative and Support IV (Counternarcotics)

· 2 Administrative and Support IV (Transnational Threats & Crimes)

· 1 Administrative and Support IV (Citizen Security and Law Enforcement)

· 1 Administrative and Support IV (Rule of Law)

· 1 Correction Advisor III (Rule of Law)

BELIZE STAFFING ESTIMATES: 4 (3 + 1 new planned)

· 1 Police Advisor IV

· 2 Specialist Advisor IV

· 1 Specialist Advisor III

DOMINICAN REPUBLIC STAFFING ESTIMATES: 7 planned

· 2 Police Advisors II

· 2 Specialist Advisors II

· 1 Specialist Advisor III

· 2 Administrative and Support Specialists II

· 1 IT Advisor II

TRINIDAD AND TOBAGO STAFFING ESTIMATES: 1 planned

· 1 Specialist Advisor III

BAHAMAS STAFFING ESTIMATES: 2 planned

· I Corrections Advisor III

· 1 Specialist Advisor IV

JAMAICA STAFFING ESTIMATES: 5 planned

· 1 Police Advisor IV

· 1 Police Advisor III

· 1 IT Advisor II

· 1 Specialist Advisor IV

· 1 Specialist Advisor II

GUYANA STAFFING ESTIMATES: 1 planned

· 1 Specialist Advisor III

SURINAME STAFFING ESTIMATES: 1 planned

· 1 Specialist Advisor II

EASTERN CARIBBEAN STAFFING ESTIMATES: 1 planned

· 1 Specialist Advisor IV

MONITORING AND EVALUATION SPECIALISTS – (LOCATIONS TBD, but probably one per country where INL operates a significant program): 20 planned

The above table is for estimating purposes only. Actual contracted positions may vary in quantity and description at the task order level.

2. POSITION DESCRIPTIONS

The base contract shall provide for the below categories of personnel.

Subject Matter Expert Police Advisor I, II, III, IV Corrections Advisor I, II, III, IV Specialist Advisor I, II, III, IV IT Advisor I, II, III, IV Administrative and Support I, II, III, IV Systems Administrator Logistics Manager Logistics Specialist Supply Technician Monitoring and Evaluation Specialist

Performing Inherently Governmental Services, as identified in Federal Acquisition Regulation (FAR) 7.503 or by the ordering agency, are prohibited under this Task order.

The offeror shall propose a tiered classification system that includes groups with four compensation tiers (I-IV) in each group. For example:

Police Advisor (I, II, III, IV) Corrections Advisor (I, II, III, IV) Information Technology Advisor (I, II, III, IV) Administrative and Support (I, II, III, IV)

The Subject Matter Expert, Systems Administrator, Logistics Manager, Supply Technician, and Monitoring and Evaluation Specialist categories do not contain multiple compensation tiers.

Subject Matter Expert: U.S. Citizen, MRPT certification. Bachelor’s Degree from an accredited institution in international affairs, police science, or other related field and/or graduation from a national law enforcement academy and special certification/qualifications that demonstrate the candidate is a subject matter expert in a specified field. FSI level 3/3 Spanish, English level 5/5. Twenty (20) years of demonstrated relevant experience to include: Ten (10) years working overseas coordinating implementing strategic initiatives and delivering foreign police training, Ten (10) years of field work supervising and conducting complex tactical operations (U.S. based and transnational), Supervisory/management experience at a police precinct or equivalent federal, state, or local law enforcement or military entity; Three (3) years experience assisting foreign police through advising and training of tactical police units. Experience working with law enforcement in Central and South America. Experience in managing program resources, project planning, analysis, design, implementation, monitoring, and evaluation.

Police Advisor Series:

Police Advisor IV: U.S. citizen, TCN or LN; MRPT certification or RSO Clearance for foreign nationals; bachelor’s degree in international relations, law enforcement, public policy or (10) years of related professional law enforcement experience; FSI level 3/3 Spanish, FSI level 3/3 English (for Belize English only required); fifteen (15) years’ experience with U.S. or other country law enforcement or military, which must include three (3) years working overseas in an Embassy environment, or three (3) years specialized experience depending on the position (e.g. intelligence, firearms, gangs, kidnapping, drugs, internal affairs); experience briefing in Spanish and English.

Police Advisor III: U.S. citizen, TCN or LN, MRPT certification or RSO Clearance for foreign nationals; bachelor’s degree in international relations, law enforcement, public policy or related field or ten (10) years professional law enforcement experience; FSI level 3/3 Spanish, FSI level 3/3 English (for Belize English only required); ten (10) years’ experience with U.S. or other country law enforcement or military, which must include two (2) years of experience working overseas in an Embassy environment, or two (2) years specialized experience depending on the position (e.g., intelligence, firearms, gangs, kidnapping, drugs, internal affairs); experience briefing in Spanish and English.

Police Advisor II: U.S. Citizen, TCN or LN, MRPT certification or RSO Clearance for foreign nationals; bachelor’s degree in international relations, law enforcement, public policy or related field or (10) years professional law enforcement experience; FSI level 3/3 Spanish, FSI level 3/3 English (for Belize English only required); five (5) years’ experience with U.S. or other law enforcement or military; experience briefing in Spanish and English.

Police Advisor I: U.S. Citizen, TCN or LN, MRPT certification or RSO Clearance for foreign nationals; high school degree; FSI level 3/3 Spanish, FSI level 3/3 English (for Belize English only required), five (5) years of experience with U.S. or other country law enforcement or military, experience briefing in Spanish and English.

Corrections Advisor Series:

Corrections Advisor IV: U.S. Citizen, TCN, or LN, MRPT certification or RSO Clearance for foreign nationals; bachelor’s or higher degree from an accredited college or university in any field with preference given to degrees in criminal justice, social sciences, accounting, or communications, FSI Level 3/3 English, FSI Level 3/3 Spanish(for Belize English only required) ; rank of associate/deputy warden (or equivalent or higher), graduate of a U.S. federal or state corrections or probation officer academy certified by a POST commission or equivalent, and of at least 120 hours in length; three (3) years of managerial and supervisory experience as a Deputy Warden or Warden (or equivalent); two (2) years of experience working on international corrections issues preferred, working overseas preferred, experience working or coordinating with other relevant U.S. government agencies (e.g., Departments of Justice, Defense, DEA and/or USAID) preferred.

Corrections Advisor III: U.S. Citizen, TCN, or LN, MRPT certification or RSO Clearance for foreign nationals; bachelor’s or higher degree from an accredited college or university in any field with preference given to degrees in criminal justice, social sciences, accounting, or communications, FSI Level 3/3 English, FSI Level 3/3 Spanish (for Belize English only required); rank of associate/deputy warden (or equivalent or higher), graduate of a U.S. federal or state corrections or probation officer academy certified by a POST commission or equivalent, and of at least 120 hours in length; two (2) years of managerial and supervisory experience as a Deputy Warden or Warden (or equivalent); one (1) year of experience working on international corrections issues preferred, working overseas preferred, experience working or coordinating with other relevant U.S. government agencies (e.g., Departments of Justice, Defense, DEA and/or USAID) preferred.

Corrections Advisor II: U.S. citizen, TCN or LN, MRPT certification or RSO Clearance for foreign nationals; high school degree required, FSI Level 3/3 English, FSI Level 3/3 Spanish (for Belize English only required); rank of Lieutenant (or equivalent or higher); graduate of a U.S. federal or state corrections or probation officer academy certified by a POST commission or equivalent, and of at least 120 hours in length; two (2) years of managerial and supervisory experience as Lieutenant (or equivalent); one (1) year of experience working on international corrections issues preferred, working overseas preferred, experience working or coordinating with other relevant U.S. government agencies (e.g., Departments of Justice, Defense, DEA and/or USAID) preferred.

Corrections Advisor I: U.S. citizen, TCN or LN, MRPT certification or RSO Clearance for foreign national;, high school degree required, FSI Level 3/3 English, FSI Level 3/3 Spanish(for Belize English only required); graduate of a U.S. federal or state corrections or probation officer academy certified by a POST commission or equivalent, and of at least 120 hours in length; two (2) years of corrections experience, one (1) year of experience working on international corrections issues preferred, working overseas preferred, experience working or coordinating with other relevant U.S. government agencies (e.g., Departments of Justice, Defense, DEA and/or USAID) preferred.

Specialist Advisor Series:

Specialist Advisor IV: U.S. citizen, TCN or LN, MRPT certification or RSO Clearance for foreign nationals; bachelor’s degree in international relations, law enforcement, public policy or related field or (10) years or related professional experience; FSI level 3/3 Spanish, FSI level 3/3 English (for Belize English only required) , fifteen (15) years’ experience in the field of the specialty, which must include three (3) years of experience working overseas in an Embassy environment, or three (3) years specialized supervisory experience depending on the position (e.g. intelligence, firearms, gangs, kidnapping, drugs, internal affairs); experience briefing in Spanish and English.

Specialist Advisor III: U.S. citizen, TCN or LN, MRPT certification ; bachelor’s degree in international relations, law enforcement, public policy or related field or ten (10) years of related professional experience; FSI level 3/3 Spanish, FSI level 3/3 English (for Belize English only required), ten (10) years’ experience in the field of specialty, which must include two (2) years of experience working overseas in an Embassy environment, or two (2) years specialized supervisory experience depending on the position (e.g. intelligence, firearms, gangs, kidnapping, drugs, internal affairs); experience briefing in Spanish and English.

Specialist Advisor II: U.S. citizen, TCN, or LN, MRPT certification or RSO Clearance for foreign nationals, bachelor’s degree in international relations, law enforcement, public policy or related field or (10) years or related professional experience; FSI level 3/3 Spanish, FSI level 3/3 English (for Belize English only required); five (5) years’ experience in the field of specialty; experience briefing in Spanish and English.

Specialist Advisor I: U.S. citizen, TCN, or LN, MRPT certification or RSO Clearance for foreign nationals; high school degree; FSI level 3/3 Spanish, FSI level 3/3 English (for Belize English only required); five (5) years of experience in the field of specialty; experience briefing in Spanish and English.

Information and Technology (IT) Advisor Series:

IT Advisor IV: Local National, RSO background security check, Spanish FSI level 3/3, English FSI level 3/3 (for Belize English only required); college degree in IT or related field, or 10 years of work experience may be substituted for the four-year degree if the individual has exceptional technical skills; five (5) years of IT/helpdesk experience is required; two (2) years of experience with Microsoft Server and SQL applications; two (2) years of experience in IT management is desirable, Proficient in the use of Microsoft Office, MS Project, and internally developed databases; proficient in Databases knowledge, MS SQL Server, PostgreSQL, MySQL, Web development and integration and languages, HTML, PHP, SharePoint, Flash, and Silverlight; must be current on new information technologies, hardware, software, upgrades, updates and compatibility issues and capable of suggesting applicable changes or modifications.

IT Advisor III: Local National, RSO background security check, Spanish FSI level 3/3, English FSI level 3/3(for Belize English only required) , College degree in IT or eight (8) years of work experience may be substituted for the four-year degree if the individual has exceptional technical skills, two (2) years of IT/helpdesk experience is required, one (1) year experience with Microsoft Sever and SQL applications, One (1) year of experience in IT management is desirable, Proficient in the use of Microsoft Office, MS Project, and internally developed databases, proficient in Databases knowledge, MS SQL Server, PostgreSQL, MySQL, Web development and integration and languages, HTML, PHP, SharePoint, Flash, Silverlight. Current on new information technologies, hardware, software, upgrades, updates and compatibility issues and capable of suggesting applicable changes or modifications.

IT Advisor II: Local National, RSO background security check, Spanish FSI level 3/3, English FSI level 2/2 (for Belize English only required); high school degree, two years of college in IT or related field, or five (5) work experience may be substituted if the individual has exceptional technical skills; one (1) year of IT/helpdesk experience is required; one (1) year experience with Microsoft Server and SQL applications; one (1) year of experience in IT management is desirable; proficient in the use of Microsoft Office, MS Project, and internally developed databases; proficient in Databases knowledge, MS SQL Server, PostgreSQL, MySQL, Web development and integration and languages, HTML, PHP, SharePoint, Flash, Silverlight; must be current on new information technologies, hardware, software, upgrades, updates and compatibility issues and capable of suggesting applicable changes or modifications.

IT Advisor I: Local National, RSO background security check, Spanish FSI level 3/3 English FSI level 2/2 (for Belize English only required); high school degree; one (1) year of IT/helpdesk experience is required; one (1) year experience with Microsoft Sever and SQL applications; one (1) year of experience in IT management is desirable; proficient in the use of Microsoft Office, MS Project, and internally developed databases; proficient in Databases knowledge, MS SQL Server, PostgreSQL, MySLocal CitizenQL, Web development and integration and languages, HTML, PHP, SharePoint, Flash, Silverlight; must be current on new information technologies, hardware, software, upgrades, updates and compatibility issues and capable of suggesting applicable changes or modifications.

Administrative and Support Personnel (Admin Support) Series:

Admin and Support IV: U.S. citizen, TCN or LN, MRPT certification or RSO Clearance for foreign nationals; bachelor’s degree required; FSI Level 3/3 English, FSI Level 4/4 Spanish (for Belize English only required); five (5) years of administrative experience in a professional setting; previous government, law enforcement or project management experience preferred; ability to communicate effectively in English and Spanish; knowledge of the Microsoft Office suite to include Word, Excel, and Power Point, and the ability to learn new software, as required

Admin and Support III: U.S. citizen, TCN or LN, MRPT certification or RSO Clearance for foreign nationals; two (2) years of college required; FSI level 3/3 English, FSI level 4/4 Spanish (for Belize English only required); five (5) years of administrative experience in a professional setting; previous government, law enforcement or project management experience preferred; ability to communicate effectively in English and Spanish; knowledge of the Microsoft Office suite to include Word, Excel, and Power Point, and the ability to learn new software, as required.

Admin and Support II: U.S. citizen, TCN or LN, MRPT certification or RSO Clearance for foreign nationals; high school degree required; FSI level 3/3 English, FSI level 4/4 Spanish (for Belize English only required); two (2) years of administrative experience in a professional setting; previous government, law enforcement, or project management experience preferred; ability to communicate effectively in English and Spanish; knowledge of the Microsoft Office suite to include Word, Excel, and Power Point, and the ability to learn new software as required.

Admin and Support I: U.S. citizen, TCN or LN, MRPT certification or RSO Clearance for foreign nationals ; high school degree required; FSI level 2/2 English, FSI level 4/4 Spanish (for Belize English only required); two (2) years administrative experience in a professional setting; previous government, law enforcement, or project management experience preferred, ability to effectively communicate in English and Spanish, knowledge of the Microsoft Office suite to include Word, Excel, and Power Point, ability to learn new software as required.

Systems Administrator (Systems Admin) Series:

Systems Admin IV: U.S. citizen, TCN or LN, MRPT certification or RSO Clearance for foreign nationals; bachelor’s degree in Computer Engineering or Software programming required; FSI level 4/4 English, FSI level 4/4 Spanish (for Belize English only required); five (5) years of administrative experience in a governmental setting required; five (5) years of specialized or systems project management experience required; Ability to communicate effectively in English and Spanish. Knowledge of the Microsoft Office suite to include Word, Excel, and Power Point, and the ability to learn new software.

Systems Admin III: U.S. citizen, TCN or LN, MRPT certification or RSO Clearance for foreign nationals; bachelor’s degree in Computer Engineering or Software programming required; FSI level 3/3 English, FSI level 4/4 Spanish (for Belize English only required); four (4) years of administrative experience in a professional setting required, including three (3) years of previous government experience; four (4) years specialized or systems project management experience required. Ability to communicate effectively in English and Spanish; knowledge of the Microsoft Office suite to include Word, Excel, and Power Point, and the ability to learn new software, as required.

Systems Admin II: U.S. citizen, TCN or LN, MRPT certification or RSO Clearance for foreign nationals; bachelor’s degree in Computer Engineering or Software programming required; FSI level 3/3 English, FSI level 3/3 Spanish (for Belize English only required). Three (3) years of administrative experience in a professional setting required; three (3) years of specialized or systems project management experience required; ability to communicate effectively in English and Spanish; knowledge of the Microsoft Office suite to include Word, Excel, and Power Point, and the ability to learn new software, as required.

Systems Admin I: U.S. citizen, TCN or LN, MRPT certification or RSO Clearance for foreign nationals; one (1) year of Computer Engineering or Software programming experience required; FSI level 3/3 English, FSI level 3/3 Spanish (for Belize English only required). Three (3) years of administrative experience in a professional setting; three (3) years of specialized or systems project management experience required; ability to communicate effectively in English and Spanish; knowledge of the Microsoft Office suite to include Word, Excel, and Power Point, and the ability to learn new software, as required.

Logistics Manager:

Local National; bachelor’s degree from an accredited university, or high school degree and five (5) years of experience in logistics; RSO security clearance required; FSI level 4/4 Spanish, Level 4/4 English (for Belize English only required) two (2) years of experience as a logistics manager; general vehicle maintenance knowledge required; experience working in a professional environment; experience in creating and implementing maintenance schedules; three (3) years of experience in creating logistics policies; Ability to maintain confidentiality of files and other documents. Ability to work with cash receipts and keep up-to-date, accurate expense records.

Logistics Specialist:

Local National; Bachelor’s degree from an accredited university, or high school degree and three (3) years of experience in logistics; RSO security clearance required; FSI level 4/4 Spanish, Level 3/3 English (for Belize English only required). Two (2) years of experience as a logistics employee; general vehicle maintenance knowledge required; experience working in a professional environment required; experience in creating and implementing maintenance schedules; one (1) year of experience in creating logistics policies; ability to maintain confidentiality of files and other documents; Ability to work with cash receipts and keep up-to-date, accurate expense records.

Supply Technician:

Local National; Bachelor’s degree from an accredited university or high school degree and three (3) years of experience in logistics. RSO security clearance required; FSI level 4/4 Spanish, Level 3/3 English (for Belize English only required); general automotive maintenance experience required; ability to change oil, check brakes and change brake pads, and rotate tires required; experience working in a professional environment required; experience in creating and implement automotive maintenance schedules; two (2) years of experience in creating logistics policies; ability to maintain confidentiality of files and other documents; Ability to work with cash receipts and keep up-to-date, accurate expense records.

Monitoring and Evaluation (M&E) Specialist:

Local National; Bachelor’s Degree in the Social Sciences or equivalent; at least three (3) years of experience in monitoring and evaluation, strategic planning, foreign assistance, and/or performance management; RSO security clearance required; at least two (2) years of experience with data collection and data management; FSI Level 3/3 English and 4/4 Spanish, French, or Dutch or equivalent depending on the language needs of a specific country (no additional language requirement besides English in English-speaking countries); Proven ability to deliver a quality written product and make presentations, both in English; high level of knowledge of local laws, customs, current events, and governmental institutions; At least one year of experience in a customer-facing position, with the ability to interact with government officials; a moderate level of experience and competency with data analysis and producing quality descriptive data visualizations; basic knowledge of statistical analysis and software such as SPSS or STATA; proficient computer skills including Microsoft Word, Excel, and Outlook; knowledge or experience with international narcotics and law enforcement-related programs, or U.S. Department of State, Department of Justice, USAID or other similar government partners preferred; experience with Tableau, Power BI, or other similar business intelligence software preferred.

3. GENERAL REQUIREMENTS FOR PERSONNEL

3.1 REMOVAL OF PERSONNEL AT USG REQUEST

The Contractor shall be responsible for maintaining satisfactory standards of employee competence, conduct, appearance, and integrity. The Contractor shall be responsible for taking such disciplinary action with respect to its employees as may be necessary.

Contractor personnel are not direct employees of the USG. However, in rare cases, the USG may request removal (permanent or temporary) of Contractor personnel from performance for security, safety, environmental or health reasons, upon discovery of fraudulent qualification documentation, or when Contractor personnel behave in an unprofessional manner that would be considered unacceptable by a reasonable person.

3.2 HEALTHCARE AND EMERGENCY EVACUATION SERVICES

The Contractor shall ensure that arrangements are in place to stabilize and evacuate Contractor personnel under emergency medical or other emergency conditions (MEDEVAC). The Contractor shall provide or arrange for transportation to and from airports and medical facilities during MEDEVAC.

The Contractor shall be required to provide emergency medical evacuation services to all deployed (non-resident) personnel. The Contractor shall develop and submit to INL contingency plans for likely emergency situations (e.g. fire, terrorist attack, earthquake and etc.) as part of its Risk Mitigation Plan listed under Section 1.5 of this SOW.

3.3 PROHIBITED ACTIVITIES

A determination of unfitness may be made from, but may not be limited to, incidents involving the identifiable types of misconduct or delinquency as set forth below:

· Neglect of duties shall not be condoned. Sleeping while on duty, unreasonable delays, or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of workplace security all constitute grounds for dismissal.

· Disorderly conduct, use of abusive or offensive language, quarreling, intimidation, profanity, inappropriate actions or fighting shall not be condoned. Also prohibited is participation in disruptive activities which interfere with normal and efficient Government operations.

· The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

· The Contractor shall not allow its employees to present themselves as representatives of the U.S. Government or perform inherently governmental functions.

· Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include, but are not limited to, the following actions:

· falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material…