INFORMATION SECURITY AND PRIVACY EXHIBIT.pdf

This is an Information Security and Privacy Exhibit for a California state and local contract opportunity related to CivicPlus Social Media Archiving & NextRequest services. The exhibit establishes the security and privacy requirements and standards that the vendor must comply with when handling sensitive information, data, and records for the state and local government agencies utilizing these services. The document outlines mandatory security protocols, data protection measures, privacy safeguards, and compliance frameworks that the contractor must implement and maintain throughout the contract term to protect government data, citizen information, and records managed through the social media archiving and records request platforms.

The exhibit specifies technical, administrative, and physical security controls required for information systems, data storage, access management, and incident response procedures. It includes requirements for privacy compliance, data breach notification protocols, audit trails, encryption standards, employee security training, and third-party vendor management. The contractor must demonstrate adherence to applicable state and federal privacy laws, industry security standards, and government information security policies. The exhibit may also address requirements for business continuity, disaster recovery, data retention, and secure system decommissioning to ensure protection of government and public records throughout their lifecycle.