2. APPENDIX A_JUNE10 (1).pdf

This is an appendix document supporting a California state and local contract opportunity for CivicPlus Social Media Archiving and NextRequest services. The appendix outlines the specific requirements and specifications for the social media archiving and records request management solution, detailing the functional capabilities, system integrations, and technical standards that the selected vendor must meet to support the government agency's digital communications and public records management needs.

The document establishes detailed performance metrics, compliance requirements, and operational standards for the social media archiving platform and NextRequest system, including specifications for data retention, search functionality, API integrations, and reporting capabilities. Pricing terms, service level agreements, support requirements, and implementation timelines are addressed to ensure the vendor can deliver a comprehensive solution that meets the agency's administrative and legal obligations for managing social media content and public records requests. The appendix serves as the technical foundation for evaluating vendor proposals and establishing the baseline expectations for service delivery throughout the contract term.