1.2.1-RFI Court Document Retrieval FINAL.pdf

REQUEST FOR INFORMATION (RFI)

Agency/Office: Department of Homeland Security (DHS)

Immigration and Customs Enforcement (ICE) Enforcement and Removal Operations (ERO)

Type of Notice: Request for Information

Title: Court Document Retrieval Services

Response Date: Questions Due: No later than 5:00 PM ET on May 13, 2024.

Submissions Due: No later than 5:00 PM ET on May 22, 2024.

BACKGROUND

The arrest, detention, and removal of criminal noncitizens from the United States is one of ICE’s current priorities. To initiate Removal Proceedings under sections 237 and 212 of the Immigration and Nationality Act (INA), court-certified conviction records are required to sustain removability charges based on criminality. Under current DHS immigration enforcement priorities, these court records are even more critical as criminal history is one of the primary aggravating factors in ICE’s decision to target, arrest and remove a noncitizen.

SUMMARY

Successful law enforcement operations require adaptation to changing public safety threats and the ability to continually refine processes and modernize information technologies. The use of modern technologies for retrieval of critical court documents presents ERO with an opportunity to retrieve documents quickly and conveniently from long distance outside a Field Office’s Area of Responsibility (AOR). Currently, court-certified court documents are retrieved by ERO employees in person, or via U.S. Mail, which costs government man-hours and can cause unnecessary delays.

This is a request for information (RFI) for court document retrieval services. The purpose of this request is to conduct market research into obtaining court document retrieval services, allowing ICE ERO Field Offices to efficiently retrieve mission-critical court records. The required court document retrieval services contract will improve the efficiency of ERO and assist in the development of leads which permit ERO Field Offices to focus resources on priority cases involving noncitizens that pose a threat to national security, public safety, and border security.

Accordingly, ERO is seeking a court document retrieval service provider to provide a web-based software subscription that will allow ERO to request, track and manage certified and uncertified court documents. Currently ERO anticipates between 150 users of the software subscription.

This number could increase up to 200 users depending on the viability of the records received over time.

REQUEST (6 pages maximum)

Interested parties shall review the Statement of Work and provide responses to each of the following elements:

1. Provide a description of your company’s existing capability to perform the requirements based on the information above.

Provide any details within the existing system, including geographic limitations, data refresh periods, user access capabilities, etc.

2. What is your company’s experience providing court document retrieval services to the federal, state, or local government? Provide relevant contract #s. The Government may look up requirements, terms and conditions, performance metrics, etc. for other contracts of similar services.

3. Is your capability on existing government-wide procurement resources (GSA schedule, GWAC, DHS IDIQs, etc.) that ICE would be available to use as a contracting vehicle if necessary?

4. Requesting “MOCK” pricing for the total effort that may be available on the commercial marketplace. This information may be labeled “Proprietary”, as necessary.

5. At this time ERO is not able to accurately predict the number of orders ERO would need fulfilled; we anticipate 150 individual users initially. As such, is your company able to structure pricing with a tier breakdown between 3,000 and 15,000 individual orders?

6. Is your company and system FedRamp Certified and meet FISMA Standards?

7. Provide your company’s name, mailing address, Unique Entity Identifier (UEI), cage code, POC name/title, phone number, email address, company business size, and socio-economic status.

RESPONSES

Interested parties shall submit requested information and responses electronically to:

Contract Specialist, Nicole Black at: Nicole.black@ice.dhs.gov and Contracting Officer Ejikeme Ezeala at: ejikeme.ezeala@ice.dhs.gov.

Questions Due: No later than 5:00 PM ET on May 13, 2024.

Submissions Due: No later than 5:00 PM ET on May 22, 2024.

All responses shall be submitted in .pdf or Word format and utilize font Times New Roman, size 12, single spacing. Provide clear markings of all company proprietary information. Use a length you believe is appropriate, but no more than six pages.

ADDITIONAL INFORMATION

This RFI is for the purpose of gathering information as part of ICE’s market research. No solicitation exists; therefore, do not request a copy of the solicitation.

Responses to this RFI will not be considered quotes. This RFI is issued for information and planning purposes only and does not itself constitute a Request for Quotations (RFQ) or Request for Proposals (RFP). The Government does not intend to issue any award based only on responses to this RFI.

All information received in response to this RFI marked “Proprietary” will be protected and handled accordingly. Interested parties are responsible for adequately marking proprietary or competition sensitive information contained in their response.

Responses to the RFI will not be returned. Responders are solely responsible for all expenses associated with responding to this RFI. ICE will not pay for information received in response to this RFI.

There is no commitment by the Government to issue a solicitation associated with this request, make an award or awards, or to be responsible for any monies expended by industry responses to this RFI.

The Government reserves the right to hold one-on-one meetings as a result of responses received from this RFI as part of its market research. Meetings may be held with vendors who provide the most relevant or comprehensive responses to the questions posed. In addition, there may be a need to seek further clarification from those respondent(s) identified as capable. This clarification may be requested in the form of brief verbal communication by telephone; written communication; electronic communication; or a request for a presentation of the response. The Government reserves the right to seek additional information from those vendors identified with unique solutions that are determined to be beneficial to the Government.