IAM_Vendor_Evaluation_Scorecard.docx

This is a Vendor Evaluation Scorecard for the City of Lakeland's Identity and Access Management (IAM) Solution procurement in Florida. The City seeks an enterprise IAM solution to support approximately 2,500 workforce identities with centralized identity management, authentication, access control, lifecycle management, governance, and application integration capabilities. The RFP evaluation is structured in two potential phases, with Phase 1 being the initial evaluation and Phase 2 potentially including product demonstrations, presentations, and clarification sessions with top-ranked vendors. The project includes a budgetary estimate of $150,000, though specific response dates, due dates, site visits, and award dates are not detailed in this scorecard document.

The evaluation scorecard allocates 100 total points across five categories: Core IAM Functionality & Lifecycle Management (25 points), Technical Architecture & Integration (20 points), Security, Governance & Compliance (20 points), Implementation, Migration, Training & Support (15 points), and Pricing & Overall Value (20 points). Annual recurring licensing and required support costs must not exceed $150,000, with vendors required to provide clearly itemized first-year implementation and licensing costs as well as ongoing recurring fees. The technical requirements emphasize integration with PeopleSoft HRMS, Active Directory, Microsoft 365, endpoint management, and SIEM systems, along with support for applicable CJIS and Public Safety requirements. The current environment and incumbent vendor information are not provided in this scorecard.