IA02 PWS - Clarksville-Montgomery LDC - 27JUL26 - FINAL.pdf

PERFORMANCE WORK STATEMENT (PWS)

SUPPORT OF

United States Army Cadet Command (USACC) Clarksville-Montgomery County Schools System (CMCSS)

Laundry, Drycleaning, and Alteration 1312 Highway 48

Clarksville, TN 37040 Base Plus Four Options

Part 1

General Information

1. GENERAL: This is a non-personnel services contract to provide for laundry, dry cleaning, and alteration/repair services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Laundry and Dry Cleaning (L&DC), and Alteration/Repair services for the Army Operational Camouflage Pattern (OCP) Uniforms and Army Service/Dress Uniform (ASU) as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: Clarksville-Montgomery County School Junior Reserve Officer Training Corps (JROTC) program consisting of approximately 1,600 cadets. Clarksville-Montgomery County School Army JROTC program is located at 1312 HWY 48/13 Clarksville, Tennessee 37040. All Clarksville-Montgomery County High Schools are located in the Clarksville, TN area. The following are the addresses for the eight high schools being serviced by this contract.

• Clarksville High School 151 Richview Road Clarksville, TN 37043

• Kenwood High School 251 East Pine Mountain Road

Clarksville, TN 37042

• Kirkwood High School 2702 Rossview Road

• Montgomery-Central High School 3955 Highway 48

Cunningham, TN 37052

• Northeast High School 3701 Trenton Road Clarksville, TN 37040

• Northwest High School 800 Lafayette Road

• Rossview High School 1237 Rossview Road

• West Creek High School 1210 West Creek Coyote Trail

1.3 Objectives:

1.3.1. Launder Army Operational Camouflage Pattern (OCP) Uniforms and Army Service/Dress Uniform (ASU) shirts per label instructions.

1.3.2. Dry clean Army Service/Dress Uniforms (ASU) per label instructions.

1.3.3. Alterations and repair of service clothing per DA PAM 670-1.

1.3.4. Maintain accountability and tracking of all laundry, dry cleaning, alteration and repair items.

1.3.5. Contractor pick-up and delivery of L&DC and alteration and repair uniforms.

1.4 Scope: Services shall include but not limited to laundry, dry cleaning, alteration/repair, pick-up and delivery of uniforms. Alterations/repair shall henceforth be known as alteration(s).

1.5. General Information

1.5.1. Quality Control: The contractor shall develop and maintain an effective quality control program within 10 calendar days of contract award to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract.

1.5.2. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3. Recognized Holidays: Contractor is not required to perform services on the following Federal holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

1.5.4. Hours: The eight high school Army JROTC programs within Clarksville-Montgomery County School System hours of operation are 9:00 am – 3:00 pm Central Time Zone, Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.5. Place of Performance: The contractor shall be located within 30 miles of Clarksville- Montgomery County School Army JROTC program for unscheduled pick-ups from and delivery to the eight high school Army JROTC program Cadre.

1.5.5.1 Contractor Scheduled Pickup / Drop off: The contractor shall pick-up from and deliver to the eight different high schools in Clarksville-Montgomery County School Army JROTC program listed in Part 7 Technical Exhibit D between the hours of 9:00am and 3:00pm. LD&C, alterations and repair services will occur at the contractor’s place of business within 30 miles of Clarksville-Montgomery County School.

1.5.5.2. Unscheduled Pickup / Drop off: Clarksville-Montgomery County School Army JROTC program Cadre may make unscheduled drop offs and pick-ups at the contractor’s place of business during normal business hours. Clarksville-Montgomery County School Army JROTC program will provide a roster of authorized personnel to pick-up and drop off.

1.5.6. Type of Contract: The government will award a Firm-Fixed price contract. The prices in the Quantities Table.

The Contractor shall bill for each item, at the contracted Firm Fixed Price unit price, as each individual item is laundered, dry cleaned, or altered. The Contractor shall invoice monthly for actual work performed.

The quantities contained in the Contract Line-Item Schedule (CLIN) of the contract are estimates only. The contractor shall bill for each item, at the agreed upon firm-fixed unit price, as each individual item is laundered, dry cleaned or altered. The contractor shall invoice monthly for the work performed.

1.5.7. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer (KO), Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.5.8. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies;

coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5.9. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. DEFINITIONS: (Contract specific)

2.2.1. ALTERATION. Modification and REPAIR of uniforms. Shall also mean TAILOR.

2.2.2. BULK UNIFORMS. Those uniform items that are normally laundered in large quantities together. Bulk uniforms include Army Combat Uniforms (ACUs).

2.2.3. NON-BULK UNIFORMS. Those uniform items that are normally dry cleaned. Non-bulk uniforms include Class A and Army Service Uniforms (ASU).

2.2.4. CLEAN. Free from dirt, soil, marks, lint, foul odors, alteration in color, or stains.

2.2.5. COMBAT UNIFORM. Current U.S. Army combat uniform. IAW AR 670-1

2.2.6. DRY. Free from water or moisture.

2.2.7. LABEL INSTRUCTIONS. Attached garment label or manufacturer’s instructions.

2.2.8. PHYSICAL FITNESS UNIFORM. Current U.S. Army physical fitness uniform. IAW AR 670-1

2.2.9. REPAIR. Restore uniform items to serviceable condition.

2.2.10. SERVICE UNIFORM. Current U.S. Army dress uniform (male/female). IAW AR 670-1

2.2.11. TAILOR. Adjusting fit of outer garments to fit a particular person.

2.2.12. MAJOR ALTERATIONS. Clothing alterations that require extensive work. Major alterations include the following: letting out or taking in waist on ASU trousers; letting out or taking in ASU coat width or shoulders; and replacing zippers on coats.

2.2.13. MINOR ALTERATIONS. Clothing alterations that do not require extensive work. Minor alterations including the following: adjusting and hemming the ASU trousers and adjusting and hemming the ASU coat sleeve length.

2.3. ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CMCSS Clarksville-Montgomery County School System COR Contracting Officer Representative DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation JROTC Junior Reserve Officer Training Corps KO Contracting Officer OCI Organizational Conflict of Interest PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Supplies: The government will provide the appropriate buttons to the contractor for sewing repairs and application to uniforms.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2. Transportation requirements: The contractor shall pick-up from and deliver to the eight different high schools in Clarksville-Montgomery County School Army JROTC program listed in Part 7 Technical Exhibit D. Pick-ups and delivery shall occur between the hours of 9:00 am and 3:00 pm Central Time Zone. Laundry and alteration services will occur at the contractor’s place of business.

4.3. Security. The contractor shall store, secure, and protect all articles of clothing while in the possession of the contractor.

4.4. Taxes. The government shall be exempt from paying any sales taxes related to this contract.

4.5. Equipment. The Contractor shall have all equipment to meet the needs of this contract.

4.6. Courtesy. The contractor’s employees shall be courteous to all people under this contract.

Courtesy rendered shall be equal to that rendered to other customers of the establishment and equal to that expected of any public facility.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide services for JROTC laundry and dry cleaning (L&DC) and alteration/repair services.

5.1.1. The contractor shall conduct a joint inventory of uniforms with the Junior Reserve Officers’ Training Corps (JROTC) program representative before acceptance of uniforms.

5.1.1.1. The contractor shall provide documentation to the JROTC program representative that details the date, time, item descriptions, and item count of the joint inventory before accepting possession of uniforms.

5.1.1.2. The JROTC program representative will conduct a joint inventory with the contractor upon delivery before acceptance of completed uniforms.

5.1.2. The contractor shall correct all deficiencies in services performed by the contractor at no additional cost to the government.

5.1.3. The government will furnish additional buttons for repair services.

5.2. LAUNDRY AND DRY-CLEANING SERVICE (L&DC). The contractor shall:

5.2.1. Be responsible for pick-up and delivery of laundry and dry cleaning from and to the locations listed in Part 7 Technical Exhibit D.

5.2.2. Maintain accountability and tracking of all L&DC uniforms.

5.2.3. Launder or dry clean uniforms consistent with label instructions and DA PAM 670-1.

Uniforms shall be clean per PWS 2.2.4 and dry per PWS 2.2.6.

5.2.4. Press, iron, or de-wrinkle uniforms consistent with label instructions and DA PAM 670-1.

5.2.5. Box or bundle bulk uniforms in quantities of 25.

5.2.6. Place non-bulk uniforms on individual hangers with plastic protective cover over each uniform item.

5.2.7. Pickup laundry and dry-cleaning within 24 hours of being notified by the school Army JROTC Instructor. Complete and return laundry and dry cleaning within a maximum of four (4) business days from notification.

5.3. ALTERATIONS SERVICE. The contractor shall:

5.3.1. Be responsible for pick-up and delivery of uniform alterations from and to the location listed in Part 7 Technical Exhibit D.

5.3.2. Maintain accountability and tracking of all uniforms requiring alterations.

5.3.3. Tailor uniforms to the individual wearer.

5.3.4. Press, iron, or de-wrinkle uniforms consistent with label instructions and DA PAM 670-1.

5.3.5. Place non-bulk uniforms on individual hangers with plastic protective cover over each uniform item.

5.3.6. The contractor shall repair rips, tears, holes, open seams, and other damages; shall replace buttons, and shall repair or replace broken zippers to individual items identified at time of pick up and those that occur while in the contractor’s custody using thread, materials, zippers and buttons, of the same type, texture, quality, color, and color fastness as that used in the manufacture of the article. The contractor shall repair or replace items which become unserviceable while in their care. The government will presume that items not identified as unserviceable at the time of delivery to the contractor to have become unserviceable in the contractor’s care.

5.3.7. The contractor shall hem men’s trousers, women’s slacks, and adjust sleeve lengths as required using thread and materials of the same type, texture, quality, color and color fastness as that used in the manufacture of the article.

5.3.8. Repair uniforms to serviceable condition. If uniform is not able to be repaired, contractor shall notify the JROTC program representative no later than one (1) business day after discovery of non-repairable condition.

5.3.9. The contractor shall make black plastic US Army name plates / name tags. The contractor shall embroider and attach unit patch and name tape with Velcro back. The contractor shall make school and JROTC OCP name tape with Velcro back. These will be made in the same type, texture, quality, color and color fastness as prescribed in AR 670-1 and DA PAM 670-1.

5.3.10. Pickup alteration work within 24 hours of being notified by the school Army JROTC Instructor. Complete and return alterations within a maximum of four (4) business days from notification.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor shall abide by all current regulations, publications, manuals, and local policies and procedures to include but not limited to:

6.1.1. AR 670-1, Wear and Appearance of Army Uniforms and Insignia

6.1.2. DA PAM 670-1, Guide to the Wear and Appearance of Army Uniforms and Insignia

6.1.3. AR 210-130, Laundry and Dry-Cleaning Operations

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Technical Exhibit A – Performance Requirements Summary

7.2. Technical Exhibit B – Deliverables Schedule

7.3. Technical Exhibit C – Estimated Workload Data: LAUNDRY TABLE

7.4. Technical Exhibit D – Pick-up and Delivery Locations

TECHNICAL EXHIBIT A

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PERFORMANCE

OBJECTIVE

PERFORMANCE

STANDARD

PERFORMANCE

THRESHOLD

Incentive / Disincentive

PRS#1 - PWS 5.2

L&DC.

Meet or exceed standards in the PWS.

The Contractor shall ensure that the cleaned uniforms are free of stains and dirt.

Not greater than 5% requiring re-work to correct defective or missed cleaning.

Re-perform at no additional expense to the government.

Trends of less than acceptable performance will be used to document overall performance in the contract file to include reported in CPARS.

PRS#2 - PWS 5.3.

Alterations.

Meet or exceed standards in the PWS.

The altered clothing will be returned properly sewn and free of stains and dirt.

Not greater than 5% requiring re-work to correct defective or missed cleaning.

Re-perform at no additional expense to the government.

Trends of less than acceptable performance will be used to document overall performance in the contract file to include reported in CPARS.

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To Quality Control Plan

Once (due NLT 10 calendar days after award

1 Electronically COR

Joint inventory of uniform items

Once when picked and once when delivered

1 In person WAWF acceptor

Itemized invoice for service rendered no more than once per month

1 Electronically WAWF at https://PIEE.eb.

mil

TECHNICAL EXHIBIT C

ESTIMATED WORKLOAD DATA FOR BASE PLUS FOUR OPTION YEARS:

LAUNDRY TABLE

(Includes Male and Females)

ITEM NAME QUANTITY FREQUENCY

1 Dry Clean Beret, Grey w/Flash 1,600 Annually 2 Dry Clean ASU Men’s/Women’s Coat 1,600 Annually 3 Dry Clean ASU Skirt 1,600 Annually 4 Dry Clean ASU Men’s Trouser / Women’s Slacks 1,600 Annually 5 Dry Clean Ascot/Glove 200 Annually 6 Dry Clean Men’s Necktie /Women’s Necktab 1,600 Annually 7 Dry Clean Black Jacket Utility w/Liner 200 Annually 8 Launder OCP Patrol Cap 435 Annually 9 Launder OCP Belt 435 Annually 10 Launder OCP Coat 445 Annually 11 Launder OCP Trouser 440 Annually 12 Launder Men’s/Women’s ASU Shirt S/S 1600 Annually 13 Major Alterations 1000 Annually 14 Minor Alterations 1850 Annually 15 Make US Army (Black) Name Tags 1300 Annually 16 Embroider/Attach Unit Patches & Name Tags 400 Annually 17 Make School & JROTC OCP Name Tags 400 Annually

TECHNICAL EXHIBIT D

PICK-UP AND DELIVERY LOCATIONS

ITEM SCHOOL STREET ADDRESS CITY, STATE, ZIP

1 Clarksville High School 151 Richview Road Clarksville, TN 37043 2 Kenwood High School 251 East Pine Mountain Road Clarksville, TN 37042 3 Kirkwood High School 2702 Rossview Road Clarksville, TN 37043 4 Montgomery-Central High School 3955 Highway 48 Cunningham, TN 37052 5 Northeast High School 3701 Trenton Road Clarksville, TN 37040 6 Northwest High School 800 Lafayette Road Clarksville, TN 37042 7 Rossview High School 1237 Rossview Road Clarksville, TN 37043 8 West Creek High School 1210 West Creek Coyote Trail Clarksville, TN 37042

PERFORMANCE STANDARD