IA02 - FINAL PWS - Groves HS LDA.pdf

AUG 22

PERFORMANCE WORK STATEMENT (PWS)

Laundry and Dry Cleaning (L&DC) and Alteration/Repair Services

United States Army Cadet Command

Robert W. Groves High School (JROTC)

Part 1 General Information

1. General: This is a non-personal service(s) contract to provide laundry, dry cleaning, and alteration/repair services for Robert W. Groves High School Army JROTC Program. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal service(s) necessary to provide laundry, dry cleaning, and alteration/repair services for Robert W. Groves High School Army JROTC Program. as defined in the Performance Work Statement except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2 Background: Groves High School JROTC Program is the only school to be supported under this contract. Items to be laundered, dry cleaned, or altered/ repaired (as appropriate) include the Army Service/Dress Uniform (ASU), coat, pants, shirt, neck tie, gray beret, windbreaker, windbreaker liner, and neck tab; ArmyCombat Uniform (ACU) blouse, pants, and patrol cap; and the Army duffel bag

Additionally, the Raider Team needs at least 2 ACU uniforms with patrol cap for the August to October Raider season.

1.3 Objectives:

1.3.1 The objective of this contract is to provide laundry services for berets, ACU, patrol cap, and duffel bags per label instructions.

1.3.2 Dry Cleaning ASU, neck tabs, neck ties, windbreaker liner and windbreaker per label instructions. Alteration/repair of service clothing per DA PAM 670-1.

1.3.3 Maintain accountability and tracking of all laundry, dry cleaning, alteration, and repair items.

1.3.4 Contractor pick-up and delivery of laundered, dry cleaned, and altered/repaired uniforms with prior coordination with schools.

1.4 Scope: The Contractor shall provide personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, any other items, and non-personal service(s) necessary to perform Laundry, Dry Cleaning, and Alteration/Repair services. There are 310 cadets in the Robert W. Groves High School Army JROTC Program. Every cadet must have a clean ACU, beret, windbreaker, and neck tie/ necktab. 15 to 20 cadets participate in summertime JROTC Cadet Leader Camp and need 4 ACU uniforms with patrol cap.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with theis PWS.

The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten (10) days after date of contract award. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to the QC system.

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.)

deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4 Hours of Operation: The Contractor shall conduct business Monday through Friday except federal holidays. The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5.5Place of Performance: The Contractor’s place of business shall be located within a 30-mile radius of Groves High School, 201 Rommel Avenue, Garden City, GA 31408.

1.5.6 Period of Performance: The period of performance contains a base year and four (4) option years.

Base Year: 15 January 2025 to 14 January 2026 Option Year 1: 15 January 2026 to 14 January 2027 Option Year 2: 15 January 2027 to 14 January 2028 Option Year 3: 15 January 2028 to 14 January 2029 Option Year 4: 15 January 2029 to 14 January 2030

1.5.7 Type of Contract: This will be awarded as a firm fixed price (FFP) / level of effort (LOE) contract. The prices in the quantities table are the FFP and the quantities performed are the

LOE.

1.5.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.5.9 Contracting Officer’s Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates.

1.5.10 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

2.1.1 Alteration – Modification and Repair of uniforms. Shall also mean Tailor.

2.1.2 Clean – Free from dirt, soil, marks, lint, foul odors, alteration in color, or stains.

2.1.3 Combat Uniform – Current U.S. Army combat uniform in accordance with AR 670-1.

2.1.4 Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.5 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to assist in the administration of the contract.

Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.6 Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.7 Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

2.1.8 Day – means, unless otherwise specified, a calendar day.

2.1.9 Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.10 Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.11 Dry – means free from water or moisture.

2.1.12 Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

2.1.13 Government Property - means all property owned or leased by the Government.

Government property includes both Government-furnished and Contractor-acquired property.

Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

2.1.14 Key Personnel: The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the Contract Manager is absent shall be designated in writing to the Contracting Officer. The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available Monday through Friday except federal holidays.

2.1.15 Label Instructions – Attached garment label or manufacturers instructions.

2.1.16 Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

2.1.17 Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.18 Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

2.1.19 Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.20 Repair – means to restore uniform items to serviceable condition.

2.1.21 Service Uniform – Current U.S. Army dress uniform (male/female) in accordance with

AR 670-1.

2.1.22 Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s).

Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

2.1.23 Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.24 Tailor – means adjusting fit of outer garments to fit a particular person.

2.1.25 Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

2.1.26 Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

ACU Army Combat Uniform AR Army Regulation ASU Army Service/Dress Uniform COR Contracting Officer’s Representative DA Department of the Army DA PAM Department of the Army Pamphlet DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense

FAR Federal Acquisition Regulation FFP Firm Fixed Price GFP Government Furnished Property JCLC JROTC Cadet Leadership Camp JROTC Junior Reserve Officers’ Training Corps KO Contracting Officer LOE Level of Effort OCI Organizational Conflict of Interest POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity TE Technical Exhibit UOM Unit of Measure

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Materials: The Government will provide the appropriate insignias/patches to the Contractor for sewing, repairs, and applications as necessary.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services:

4.1 General: The Contractor shall furnish all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS, including buttons and zippers, except for those items specified in Part 3 Government Property and Services.

4.1.1 Performance and Transportation: Contractor shall provide transportation of laundered, dry cleaned, and altered/ repaired clothing items to and from Robert W. Groves High School.

Contractor shall perform services at their place of business.

PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide laundry, dry cleaning, and alteration service(s) for Groves High School JROTC Program.

5.1.1. The contractor shall conduct a joint inventory of uniforms with the JROTC program representative before acceptance of uniforms.

5.1.1.1. Contractor shall provide documentation to the JROTC program representative that details the date, time, item descriptions, and item count of the joint inventory before accepting possession of uniforms.

5.1.1.2. The JROTC program representative will conduct a joint inventory with the contractor upon delivery before acceptance of completed uniforms.

5.1.2. The contractor shall correct all deficiencies in services performed by the contractor at no additional cost to the government.

5.1.3. The government will furnish additional buttons for repair services.

5.2 Laundry and Dry Cleaning Service: The Contractor shall:

5.2.1 Be responsible for pick-up and delivery of laundry and dry cleaning from/to the location listed in Attachment 2 of this PWS.

5.2.2 Maintain accountability and tracking of all laundry and dry cleaning uniforms and berets.

5.2.3 Laundry or dry clean uniforms consistent with label instructions and DA PAM 670-1.

Uniforms shall be clean per PWS 2.1.2 and dry per PWS 2.1.11.

5.2.4 Press, iron, or de-wrinkle uniforms consistent with label instructions and DA PAM 670-1.

5.2.5 Box or bundle bulk uniforms in quantities of 25.

5.2.6 Box or bundle berets in quantities of 10.

5.2.7 Box or bundle patrol caps in quantities of 10.

5.2.8 Box or bundle duffel bags in quantities of five (5).

5.2.9 Place non-bulk uniforms on individual hangers.

5.2.10 Complete laundry and dry cleaning within a maximum of seven (7) days.

5.2.11 Remove all odor, soil, spots, and stains during the laundry or dry cleaning process.

5.2.12 Clean, thoroughly dry, and remove lint, lint balls, piling, knots, and fuzz from each item.

5.2.13 Process all fabrics leaving no trace of white, yellow, or gray tints, and colored fabrics shall be bright.

5.2.14 Ensure that all items are free of objectionable odors such as harsh cleaning fluids.

5.2.15 Remove all traces of wash supplies or dry cleaning fluids from the items.

5.2.16 Ensure that all items are free of wrinkles, have no rough or dry spots, and retain their original shapes and sizes.

5.2.17 Ensure that shrinkage is no more than what can be called natural shrinkage, based on cleaning or laundering instructions listed on the label as provided by the manufacturer.

5.2.18 Employ wash, extracting, and drying formulas of Contractor’s own derivation. The procedures used shall ensure the washed item is restored to its intended purpose.

5.2.19 Ensure that the ACU coat zipper hardware is not crushed or closed shut when pressed.

The Contractor shall zip the coat zipper to indicate that the zipper hardware is operational.

5.2.20 Dry clean, press, and place trousers/slacks on strut hangers with proper cardboard to protect the crease of the trousers/slacks.

5.2.21 Launder the shirts and hang utilizing 18” shirt hangers, Class A (ASU) jackets and wind breakers shall be hung with cape hangers.

5.2.22 Repair zippers, buttons, tears, or loose hems that are discovered during the dry cleaning process.

5.3.23 Not greater than 5% requiring re-work to correct defective or missed cleaning.

5.3 Alteration Service: The Contractor shall:

5.3.1 Be responsible for pick-up and delivery of uniform alterations from/to the location listed in Attachment 2 of this PWS.

5.3.2 Maintain accountability and tracking of all uniforms requiring alterations.

5.3.3 Tailor uniforms to the individual wearer. The tailor shall be familiar with Army Standards for properly fitting the Army Uniform, especially when slacks, trousers, and coat sleeve hemming is required.

5.3.4 Repair uniforms to serviceable condition. If uniform is not able to be repaired, Contractor shall notify the JROTC Program representative no later than one (1) business day after discovery of non-repairable condition.

5.3.5 Replace buttons and repair/replace broken zippers to individual items as identified at time of pick-up and those that occur while in the Contractor’s custody using thread, materials, zippers, buttons, and hook eyes of the same type, texture, quality, color, and color fastness as that used in the manufacture of the article.

5.3.6 Repair or replace items which become unserviceable while in the Contractor’s custody.

The Government will not issue items to the Contractor that are identified as unserviceable at the time of Contractor pick-up.

5.3.7 Hem and press men’s trousers, and female’s slacks as required using thread and materials of the same type, texture, quality, color, and color fastness as that used in the manufacture of the artle. Trousers and slacks will be altered utilizing the “West Point Cut” with a minimum of 2” to 3” blind hem, which allows hems to be taken in and out. Trousers and slacks will be pressed upon completion of alterations.

5.3.8 Adjust the side panel, back length, sleeves and/or waist of men’s coat (including lining) and female’s coat (including lining) as required using thread and materials of the same type, texture, quality, color, and color fastness as that used in the manufacture of the article.

5.3.9 Complete alterations within a maximum of seven (7) days.

5.4.10 The Contractor shall ensure not greater than 5% requiring re-work to correct defective or missed alterations.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc. are mentioned in this PWS and are listed below.

6.1 Army Regulation (AR) 670-1 - Wear and Appearance of Army Uniforms and Insignia

6.2 Department of the Army Pamphlet (DA PAM) 670-1 – Guide to the Wear and Appearance of Army Uniforms and Insignia

6.3 Defense Federal Acquisition Regulation Supplement (DFARS)

6.4 Federal Acquisition Regulation (FAR)

PART 7

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A – Performance Requirements Summary

7.2 Technical Exhibit B – Deliverables Schedule

7.3 Attachment 1 – Estimated Workload Data

7.4 Attachment 2 – Pick-up and Delivery Schedule

7.1 TECHNICAL EXHIBIT A

Performance Requirements Summary (PRS)

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PERFORMANCE

OBJECTIVE

STANDARD PERFORMANCE

THRESHOLD

ACCEPTABLE

QUALITY

LEVELS (AQLs)

INCENTIVE /

DISINCENTIVE

PRS#1 – PWS Para (5.1) – Basic Services

Meet or exceed standards in PWS 5.1

Joint inventories and documentation shall be accurately recorded and provided to the

JROTC SAI.

Re-perform at no additional expense to the Government.

Trends of less than acceptable performance will be used to document overall performance in the contract file to include reported in

CPARS.

PRS#2 - PWS para (5.2) – Laundry and Dry Cleaning Service

Meet or exceed standards in PWS 5.3

Not greater than 5% requiring re-work to correct defective or missed cleaning.

Re-perform at no additional expense to the Government.

Trends of less than acceptable performance will be used to document overall performance in the contract file to include reported in

CPARS.

PRS#3 - PWS para (5.3) – Alteration Service

Meet or exceed standards in PWS 5.3

Not greater than 5% requiring re-work to correct defective or missed alterations.

Re-perform at no additional expense to the Government.

Trends of less than acceptable performance will be used to document overall performance in the contract file to include reported in

CPARS.

7.2 TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To Laundry, Dry Cleaning, and Alteration of Army JROTC uniform items

Supported JROTC unit may turn in uniform items quarterly but not limited. Uniforms may be turned in as needed.

Each uniform item to be cleaned and/or altered is received and returned on a one-for-one basis.

Clothing items will be returned on hangers to allow for ease of storage at the supported unit.

Items are to be picked up and returned to the support unit.

Supported unit is listed below.

Itemized invoice for service(s) rendered

Monthly 1 Electronically WAWF

7.3 ATTACHMENT 1

ESTIMATED WORKLOAD DATA

Base Year: 15 Janury 2025 – 14 January 2026

ITEM DRY CLEANING ESTIMATED QUANTITY

1 Pants ASU, Men EA 150

2 Shirts ASU Men / Women EA 300

3 Jacket, ASU (M & F) EA 150

4 Slacks ASU, Women EA 150

5 Wind Breaker EA 200

6 Neck Tie/Tab EA 100

ITEM ALTERATIONS ESTIMATED QUANTITY

1 Hem/Alter ASU pants/slacks EA 300

2 Adjust / Alter Coat Sleeve EA 20

3 Zipper replacement EA 50

4 Button Replacement EA 100

ITEM LAUNDERED ITEMS ESTIMATED QUANTITY

1 Berets EA 250

2 Coat / Trousers ACU SET 20

3 Cap, Patrol EA 30

4 Duffel Bag EA 20

Option Year 1: 15 January 2026 – 14 January 2027

2 Shirts ASU Men / Women EA 300

3 Jacket, ASU (M & F) EA 150

4 Slacks ASU, Women EA 150

2 Adjust / Alter Coat Sleeve EA 20

2 Coat / Trousers ACU SET 20

Option Year 2: 14 January 2027 – 14 January 2028

2 Shirts ASU Men / Women EA 300

3 Jacket, ASU (M & F) EA 150

4 Slacks ASU, Women EA 150

2 Adjust / Alter Coat Sleeve EA 20

2 Coat / Trousers ACU SET 20

Option Year 3: 15 January 2028 – 14 January 2029

2 Shirts ASU Men / Women EA 300

3 Jacket, ASU (M & F) EA 150

4 Slacks ASU, Women EA 150

2 Adjust / Alter Coat Sleeve EA 20

2 Coat / Trousers ACU SET 20

Option Year 4: 15 January 2029 – 14 January 2030

2 Shirts ASU Men / Women EA 300

3 Jacket, ASU (M & F) EA 150

4 Slacks ASU, Women EA 150

2 Adjust / Alter Coat Sleeve EA 20

2 Coat / Trousers ACU SET 20

7.4 ATTACHMENT 2

PICK-UP and DELIVERY SCHEDULE

Contact Information LOCATION TIME DAY LTC(R) David London

Ph: (912)395-2520

Groves High School Attn: Director of Army Instruction (DAI) 201 Rommel Avenue Garden City, GA 31408

7 am to 3 pm

Mon through Fri