I.A.02. Snow Removal Support FWA PWS.docx

PERFORMANCE WORK STATEMENT (PWS)

SNOW REMOVAL SUPPORT SERVICES

FORT WAINWRIGHT

20 November 2024

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Overview: The Contractor shall provide snow removal services, on paved and unpaved driving/parking areas, as annotated on Attachment 1 – Appendix A (Map Clearance). Services shall commence on 2 January with an initial clearing of the designated areas and then there after when snow height exceeds 4 inches or within 2 hours of notification by the Contract Officer Representative (COR). Services shall continue as weather conditions dictate.

1.2 Description of Services/Introduction: This is a non-personal service(s) contract to provide snow removal services at designated locations on Fort Wainwright.

The period of performance is as follows:

1.3 Background: Snow removal services is a continuous service that is critically important in Alaska due to the state’s extreme winter conditions. With long periods of heavy snowfall and freezing temperatures, snow accumulation can pose significant safety hazards for service members and government employees during military operations. More detailed information is provided in the PWS.

1.4 Scope: The Contractor shall provide non-personal service(s). The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents.

1.5 Objectives: The contractor shall perform snow removal services applying the State of Alaska laws, regulations, standards, instructions, commercial practices and as described in the PWS requirements for an initial clearing and then there after when snow height exceeds 4 inches or within 2 hours of notification by the Contract Officer Representative (COR) at reduced costs and in a way which fosters pride and ownership in the work performed. The dedicated areas for snow removal services is shown in Attachment 1 – Appendix A (Map Clearance).

1.6 General Information:

1.6.1 Quality Control Plan (QCP):

1.6.1.1 The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

1.6.1.2 The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within (7) days after the first day of period of performance. (CDRL 0001)

1.6.1.3 The QCP shall include (a) an inspection system covering all services listed in the PWS, specifying areas to be inspected on either a scheduled or unscheduled basis, how often inspection shall be accomplished, and the title of the individual(s) who shall perform the inspections; and (b) the method of identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable.

1.6.1.4 Services found to be incomplete, deficient, or not accomplished as specified in the PWS shall be notified to the contracting officer by the COR. Deficient services shall be acceptably completed, corrected or re-accomplished no later than four (4) working hours from the notification by the COR.

1.6.1.5 On-site records of all inspections conducted by the contractor and necessary corrective action taken by the contractor shall be made available to the Government at any time during the term of this contract.

1.6.1.6 Customer Compliants: The COR will be responsible for initially validating customer complaints. The contracting officer (KO) will make final determination of validity of customer complaint(s). Validated customer complaints shall be re-performed after notification by the KO or COR. Failing the performance threshold for performance objective for any two, or more consecutive weeks during the contract period may constitute an immediate progress meeting with the contracting office.

1.6.1.7 The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within 10 days. If the Government has provided comments, the Contractor shall then have 7 days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than 7 days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes.

1.6.1.8 The Contractor shall inform the COR of issues or potential issues that might affect the performance within 4 working hours of identifying those issues. Verbal reports shall be followed up by written reports within 2 days.

1.6.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.6.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.6.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.6.3.2 Host Nation Holidays: N/A

1.6.4 Operating Hours: The Government facility operating hours occur between the hours of 0500 and 2000, days Monday through Sunday. Snow Removal outside these hours shall require approval of the KO.

1.6.6 Place of Performance: The work to be performed under this contract will be performed at Fort Wainwright. Attachement 1 - Appendix A provides a description of specific locations.

1.7 Security Requirements: The following information is provided on security related matters.

1.7.1 Security Program: While operating at specified locations, the contractor and/or their representatives shall maintain adequate measures and methods to ensure the protection of Government Property. The contractor shall be held directly responsible and shall reimburse the Government for any act of its employees or representatives that results in damage, destruction or theft of Government Property.

1.7.2 Personnel Security Clearance Requirements: N/A

1.7.3 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and have authorization. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

1.7.3.1 Installation Pass Log: In addition, the Contractor shall provide the Contracting Officer, via the COR, an Initial Installation Pass Log within three (3) calendar days after contract award (CDRL 0002). The log must at a minimum contain the following information: First Name, Last Name, Email Address, Home Address, Drivers License Number …... The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log. (CDRL 0003)

1.7.3.2 Individual Termination or Expiration of Employment: The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within 7 days. (CDRL 0004).

1.7.3.3 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within 7 days. (CDRL 0005).

1.7.3.4 Common Access Cards (CAC) and CAC Log: N/A

1.7.4 Background Checks: N/A

1.7.5 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.8 Key Control: N/A

1.9 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.9.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.10 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.11 Key Personnel: The following personnel are considered key personnel by the Government: Contract Manager and Quality Control Manager. The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent. The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. Qualifications for all key personnel are listed below:

a. Contract Manager and Alternate Contract Manager: Mangerial experience in refuse collection services or similar services.

b. Quality Control Manager: Quality control experience in commercial or government contracts.

1.12 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel, shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.13 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.14 Safety: The following provides information pertaining to Safety and Accident Prevention:

1.14.1 In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal and State requirements governing safety and health protection on construction sites and other applicable occupational safety codes.

1.15 Environmental Compliance: The following provides information on Environmental Compliance.

1.15.1 Environmental Compliance Plan and Program: The contractor shall follow the Fort Wainwright Garrision Environmental Policy. See the reference link; Publications :: United States Army in Alaska

1.16 Required Training: The following provides information on training requirements.

1.16.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within 7 days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 7 days after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the Contracting Officer, if a COR is not assigned) within 7 days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within 7 days after completion of the training. (CDRL 0006).

1.16.2 OPSEC Training: All Contractor employees, including subcontractors, shall complete Level I OPSEC training within 7 days of employment under this contract. (CDRL 0007). Verification of the training shall be provided to the COR within 7 days after completion of the training. OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR.

1.16.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. Training slides can be found on the Army OneSource we site: http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

1.17 Government Property and Services: N/A

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government.Government property includes both Government-furnishedand Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

USAG United States Army Garrison

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

N/A

No Government Furnished Property.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents.

4.2 Secret Facility Clearance: N/A

4.3 Materials: The Contractor shall provide snow removal type vehicles and maintain all vehicles necessary to perform the requirements of this contract. Contractor vehicles shall have the company name prominently displayed on both sides of the vehicle. Vehicles shall be maintained and cleaned to present a neat, professional appearance (not covered in oil/grease, not leaking fluids, not overly soiled, etc.). All vehicles shall be registered, licensed, insured, and operated in accordance with base traffic regulations by a licensed driver. All vehicles used in the performance of this contract shall be in operable condition and meet the local and federal safety requirements. Vehicles found to be unsafe and unable to function as designed, shall be removed from the installation, and repaired or replaced at Contractor expense. Major vehicular repairs (anything more extensive than changing a flat tire) shall not be conducted on base. The COR may observe the Contractor's vehicles at any time for obvious safety issues and direct the removal of any unsafe vehicle from the installation.

4.4 Vehicles and Equipment: Contractor is responsible for providing all vehicles and equipment required to perform services.

4.5 Background Checks): The Contractor shall provide Background Checks in accordance with this PWS and as determined by the Government for military base and training area access.

PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide services for Fort Wainwright based on the PWS.

5.2 Tasks: The Contractor shall provide snow removal support services. Tasks consist of the following:

Scheduled Services: These are all services involved in the initial clearing of the designated areas.

Unscheduled Services: These are services for snow fall exceeding 4 inches not to exceed 4 times during the period of performance.

5.3 Performance Standards:

5.3.1 The Contractor shall provide an initial snow removal from designated locations.

a) Standard: areas cleared of snow down to hard pack AQL: conducted no later than 2 January 2025

b) Standard: possess valid license or permission for snow removal required by state of Alaska AQL: 100% of the time

5.3.2 The Contractor shall provide response snow removal from disgnated locations within 2 hours of notification.

a) Standard: areas cleared of snow down to hard pack AQL: within 2 hours of notification of snowfall exceeding 4 inches

b) Standard: possess valid license or permission for snow removal required by state of Alaska AQL: 100% of the time

5.3.3 The contractor shall remove snow from around facilities, latrines and dumpsters in designated locations.

a) Standard: Snow removed to allow for pedestrian and vehicle access to service AQL: initial clearing conducted by 2 January 2025; within 2 hours of notification of snowfall exceeding 4 inches

5.3.4. Removal Priorities include location 2, Fort Wainwright Railhead, followed by location 1, RBK Lot (LSA Spartan).

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc. are mentioned in this PWS and are listed below.

PART 7

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A – Performance Requirements Summary/Quality Assuarance Surviellence Plan (QASP).

7.2 Attachment 1 – Appendix A (Snow Removal Locations)

7.2 Attachment 2 – Appendix B (Contract Data Requirements List/Deliverables)

TECHNICAL EXHIBIT A

Performance Requirements Summary/Quality Assuarance Surviellence Plan (QASP)

Initial Snow Removal Para 5.3.1

100% Inspection with the COR

Unscheduled Snow Removal Service Para 5.3.2

Customer Compliants.

Remove snow from around facilities, latrines and dumpsters Para 5.3.3

Customer Compliants.

not cleared by end of business day and provide corrective action and preventive action plans within one workday.

Customer Compliants.

ATTACHMENT 1

APPENDIX A (Snow Removal Locations)

See attached Appendix A.

NOV 24