Human_Capital_Management_Software_(Addendum_#1_Revision).pdf
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- Attached to
- Human Capital Management Software
- Solicitation number
- RFP #26065
- Issued by
- Greenville County, South Carolina
About this file
This is an Addendum #1 Revision to a Request for Proposals (RFP) issued by Greenville County, South Carolina, for the procurement of a Human Capital Management (HCM) software system. The County seeks a comprehensive HCM solution encompassing core HR functions, payroll processing, benefits administration, recruiting and applicant tracking, onboarding and employee lifecycle management, health and safety modules, risk management, case management and employee relations, and reporting and analytics capabilities. The system must be compatible with and capable of interfacing with Tyler Technologies' MUNIS system. Vendors may propose either a Software as a Service (SaaS) cloud-based solution or a County-hosted on-premises version, with pricing required for each option if both are offered. The RFP was issued on February 6, 2026, with a question submission deadline of February 17, 2026, at 5:00 p.m. Eastern Standard Time. Sealed proposals must be submitted electronically by March 6, 2026, at 3:00 p.m., with award anticipated on March 27, 2026, followed by contract negotiations through April 10, 2026, and a Notice to Proceed issued on April 10, 2026. No pre-proposal meeting is scheduled. The contract term is not explicitly specified in the pricing section but references annual maintenance fees for years 2 through 5, suggesting a minimum five-year engagement.
Pricing must be based on a 30-day payment term and submitted on an all-inclusive system basis as well as by individual module, with separate pricing for cloud and on-premises versions. Vendors must provide initial license fees (commencing only upon system go-live), additional user license costs with specifications on pricing methodology (per PC/server, defined users, or concurrent users), annual maintenance fees for years 2-5, professional services pricing including implementation, conversion, training, and project management, hourly customization rates by module, and hourly rates for relevant personnel categories. Vendors must also identify circumstances that could necessitate additional costs. The County requires a minimum of three current or preferably South Carolina governmental entity references and emphasizes that the selected vendor must demonstrate strong configuration and self-administration capabilities, with County staff able to perform most core configurations without vendor intervention. No bonding is required. The County reserves the right to reject any or all proposals, award in whole or in part, waive technicalities, and conduct interviews or product demonstrations at its discretion, with vendors bearing all associated costs. The evaluation process comprises two phases: Phase 1 evaluates responsiveness, experience, references, cost, implementation schedule, solution capability, ease of use, training, and interface ability (each worth 5 points of an 11.1% weight), and Phase 2 evaluates interviews or demonstrations as needed.
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| File | Type | Posted |
|---|---|---|
| Exhibit_A.pdf | ||
| COG_Sub_W9_.pdf | ||
| Sample_Services_Agreement.pdf |
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Text version
RFP #26065
Greenville County Issue Date: February 6, 2026
Procurement Services Division Opening Date: March 6, 2026
HUMAN CAPITAL MANAGEMENT
SOFTWARE
RESPONSES MUST BE SUBMITTED ELECTRONICALLY TO:
https:// procurement.opengov.com/portal/greenvillecounty/greenvillecounty
Robert Brewer, NIGP-CPP, CPPO, CPPB
Procurement Services Division Director https://secure.procurenow.com/portal/%7bproject.government.code%7d
Greenville County
Human Capital Management Software
I. Public Notice II. Introduction
III. Scope of Work IV. Instructions to Offerors V. General Information
VI. Insurance VII. Evaluation Phases
VIII. Terms and Conditions IX. Sample Contract X. Vendor Questionnaire
Attachments:
A - COG Sub W9
B - Sample Services Agreement
C - Exhibit A
Title: Human Capital Management Software
1. Public Notice
Greenville County is soliciting sealed proposals in response to Human Capital Management Software, subject to the conditions and all provisions set forth herein and attached. Sealed proposals will be received through the County’s online procurement portal located at https://procurement.opengov.com/portal/greenvillecounty until Friday, March 6, 2026, 3:00 pm, then publicly opened. The goods and/or services must be furnished as described and specified herein and submitted to Greenville County.
All inquiries regarding this proposal shall be submitted no later than Tuesday, February 17, 2026, 5:00 pm via the County’s online procurement Portal, located at https://procurement.opengov.com/portal/greenvillecounty. Please note the deadline for submitting inquiries. All answers to inquiries will be posted on the County’s online procurement Portal. Offerors may also click “Follow” on this proposal to receive an email notification when answers are posted. It is the responsibility of the Offeror to check the website for answers to inquiries.
https://secure.procurenow.com/portal/greenvillecounty
2. Introduction
2.1. Summary
The County of Greenville is seeking sealed proposals for a Human Capital Management (HCM) software system should include a core HR system, payroll, benefits administration, recruiting and applicant tracking, onboarding and employee lifecycle management, health and safety, risk management, case management/employee relations, and reporting and analytics.
The HCM system should have the compatibility and ability to interface with Tyler Technologies' MUNIS system.
Vendors may submit proposals for a vendor-based system (Software as a Service (SaaS)) or County hosted. If vendor offers both, vendor should submit a cost for each.
2.2. Contact Information
Bob Brewer
Procurement Director
301 University Ridge
Suite N-2400
Greenville, SC 29601
Email: rbrewer@greenvillecounty.org
Phone: (864) 467-7200
Department:
HUMAN RESOURCES
2.3. Timeline
Release Project Date February 6, 2026
Question Submission Deadline February 17, 2026, 5:00pm
Proposal Submission Deadline March 6, 2026, 3:00pm
Review of Proposals March 6 - 27, 2026
Tentative Date of Award March 27, 2026
Contract Negotiations March 27 - April 10, 2026 mailto:rbrewer@greenvillecounty.org tel:(864)467-7200
Issue Notice to Proceed April 10, 2026
3. Scope of Work
3.1. Scope of Work
SYSTEM CRITERIA
Vendors shall supply complete specifications for minimum operating configuration AND recommended operating configuration for both the SaaS hosting and/or County hosting. If County decides to host, HCM solutions must be compatible with existing IS infrastructure in order to be considered. Technical requirements are listed in Exhibit A in Attachments.
GOALS AND CONSIDERATIONS
Reporting and Query Capabilities – Users must be able to access and generate on-line and off-line reports and queries independently. The solution must allow users to search efficiently for vendors, customers, and transactions when entering transactional records or when searching for data.
Information Security – The system must incorporate security protocols and policies in-line with current standards. This includes, but is not limited to user-based security, data encryption and data security.
Application Program Interface (API)/Integration with other systems – Data must be imported and exported easily from the solution to vendors, other applications or tools as MUNIS, Insurance
Providers, Compensation Management tools, ACCESS, EXCEL, or PDF.
Document Management – System should have ability to upload, scan and index images and documents. Responses must state if there is a limit to file size.
Drill-Down Capabilities – Related transactions must be clearly linked throughout all modules of the new solution.
Audit Trail – An un-editable audit trail should be maintained for all entries and changes to entries made in the system.
Ease of Use – Basic navigation in the solution should be intuitive. A single log-in, using Active
Directory, to access multiple functions within the solution is required.
User Level Security – The system must support fine grained user authorizations across all modules and fields. The system should be capable of integrating with Active Directory.
Maintenance and Support Costs – Licensing and support costs must be competitive and reasonable.
Ease and Cost of Implementation – Implementation of the solution must be efficient and cost effective. While module implementations may be phased, solutions with difficult or long implementation timelines will not be considered.
https://procurement.opengov.com/portal/greenvillecounty/projects/226817/document?section=2144143
Configurable and Customizable - including the ability to create and modify data fields, validations, and multiple run forms for data collection purposes. System Administrators must be able to perform all core configurations and operational oversight functions.
Role-based User Management with configurable permissions - to include the ability to assign roles and permissions to individual users and add users manually or through automated import processes.
Dashboards – Ability to produce visual analytic tools such as graphs, gauges, meters, charts, and maps. Proposers shall indicate whether this functionality is built-in, optional, or provided through a third-party application.
AI Driven Features – Features that enhance documentation efficiency, including voice-to-text, predictive autofill, error detection.
IMPLEMENTATION AND TRAINING
Please provide a detailed plan for implementing and for providing training for the proposed system. Installation, implementation, training, and system testing/trouble shooting will require the vendor to be on site; however, utilization of video conferences or other means of remote communication may be expected during some system design and data conversion.
This information should include:
o Example Implementation plan from a previous implementation of similar size and complexity o Implementation and training approach o Estimated hours required for department staff to support system set up, configuration, and start-up.
o Training course descriptions, by type of user, including number of hours per day and total duration o Description of how you conduct product acceptance testing and explain how it will ensure the system is ready for production o Methodology /strategy for this project
MAINTENANCE AND SUPPORT PROGRAM
Please explain any post-implementation support that is offered. Include in your response the following:
o The type of support available (e.g. telephone, web-based), hours of operation using Eastern
Standard Time, average response time and any level of service options o Problem reporting and resolution procedures o The method used to calculate maintenance fees (e.g. # of users, % of software purchase, standard # of years, option to renew, percentage of increase for renewal) o Maintenance release schedules including frequency and method of distribution o The methods used to control software configurations o A description of the types of system customizations that are available o Description of the backup and recovery best practices for the system being proposed
3.2. Functional Requirements and Vendor Response Instructions
For each requirement below, vendors must indicate one of the following and provide explanation.
Vendors should clearly indicate whether each requirement is delivered out-of-the-box, configurable, or requires customization.
• O = Out-of-the-box
• C = Configurable (no custom code)
• X = Requires customization or third-party solution
Core HR
• Employee master data management
• Organizational structure and position management
• Job and compensation management
• Employee and manager self-service
• Document management and e-signatures
• Workflow automation and approvals
• Audit trails and data history
• Amendable context-specific help
• Chat-based help (could be AI or live HR help)
Payroll
• Multi-state payroll processing
• Gross-to-net calculations
• Tax withholding, filing, and reporting
• Garnishments, deductions, and retro pay
• Payroll calendars and off-cycle payrolls
• Payroll reconciliation and audit reporting
• Integration with time and attendance systems
Benefits Administration
• Medical, dental, vision, life, disability, pension, retirements and voluntary benefits
• Open enrollment and life event processing
• ACA compliance and reporting
• Carrier connectivity and file feeds
• Eligibility rules and plan configuration
• Employee self-service enrollment and decision support
• Employee Deduction processing
Recruiting and Applicant Tracking
• Job requisition management and approvals
• Career site and employer branding
• Applicant tracking and candidate communications
• Interview scheduling and evaluation
• Offer letter generation and e-signatures
• Background check and assessment integrations
• Compliance reporting (EEO, OFCCP where applicable)
Onboarding and Employee Lifecycle Management
• New hire onboarding workflows
• Task management for HR, managers, and employees
• Provisioning
• Policy acknowledgments and document completion
• Transfers, promotions, demotions and terminations
• Offboarding workflows and reporting
• Configurable reminders for time-based actions
Health & Safety
• Incident and accident reporting
• OSHA and regulatory reporting support
• Case tracking and corrective actions
• Safety training tracking
• Analytics and trend reporting
Risk Management
• Workers’ compensation tracking
• Claims management and reporting
• Integration with insurance providers or TPAs
• Risk analytics and dashboards
• Compliance documentation
Case Management / Employee Relations
• Employee relations case tracking
• Investigation workflows and documentation
• Issue categorization and escalation
• Confidentiality controls
• Reporting and trend analysis
• Performance Reviews
• PIP and Corrective Actions
Reporting and Analytics
• Standard and ad-hoc reports
• Dashboards for HR, managers, and executives
• Export capabilities
• Data visualization tools
• Compliance and audit reporting
Compensation Management
• Support for job codes, job families, job levels/grades
• Ability to manage multiple pay structures (hourly, salaried, exempt/non-exempt)
• Effective-dated pay ranges (min/mid/max)
• Ability to manage multiple structures concurrently (e.g., legacy vs new)
• Support for multiple compensation components per employee
• Manager-Initiated Functionality for various changes
• Ability to limit or freeze changes during comp cycles
• Configurable Merit Cycles
• Budget Allocation
• Advanced modeling capability, including differential, overtime, lump sum, and “what-if” scenarios
Configuration and County Self-Administration (Critical Requirement) - The County requires an HCM system that is highly configurable by County staff without vendor or third-party consultants. Vendors must clearly distinguish between configuration that can be performed by trained County administrators versus changes that require vendor involvement. At a minimum, the solution must allow County administrators to:
• Modify business workflows (approvals, routing, notifications)
• Configure forms, fields, and data validation rules
• Update job structures, pay rules, and eligibility rules
• Configure recruiting and onboarding workflows
• Create and modify reports and dashboards
• Adjust security roles and permissions
• Manage rule-based logic without custom code Vendors must describe:
o Tools provided for configuration (e.g., workflow designers, rule engines) o Level of technical skill required (HR analyst vs. IT developer) o Training required to enable County self-sufficiency o Specific examples of configuration performed by customer administrators Customization that requires code changes, vendor intervention, or additional fees must be clearly identified.
4. Instructions to Offerors
4.1. Pre-Proposal Meeting
A Pre-Proposal meeting is not scheduled for this project.
4.2. Pricing
Pricing must be based upon payment in thirty (30) days. Discounts for payment in less than thirty (30) days will not be considered in making award.
Discounts shall be stated in proposals as a percentage. Time in connection with discount offered will be computed from date of delivery of commodities to carrier, when inspecting and acceptance is at point of origin; or date of delivery at destination; or if laboratory inspection is made part of bid, from date of laboratory report.
Vendors shall include pricing for an all-inclusive system and per module. Additionally, vendors shall note the pricing by Cloud version or an on-premises version. If the vendors offer both versions, then both prices shall be included. Pricing shall include the following:
A. Initial license fee - The license fee shall begin on the Go Live Date. County will not pay for the license unless the system goes Live.
B. Cost of additional users' licenses. This should state whether costs are per PC/server, defined users, concurrent users, etc.
C. Annual maintenance fees for years 2, 3, 4 and 5.
D. Professional Services Pricing - to include at minimum:
1. Implementation
2. Conversion
3. Training
4. Project Management
E. Customization Costs - Hourly and per module.
F. Circumstances/situations that could necessitate additional costs.
G. Hourly rates associated with personnel types/categories relevant to this project.
4.3. Bonding
Bonding will not be required for this project.
4.4. Statement of Qualifications
Vendor shall include the following with their response:
A. Overview of company background.
B. Corporate/individual qualifications and experiences, including certifications.
C. List of at least three (3) references including names, addresses, and telephone numbers of current or previous customers. Vendor should include any South Carolina governmental entity reference.
D. Scope of Work/Task List to show understanding of the project and proposed steps of implementing.
E. A proposed schedule from the Notice to Proceed through Go Live.
4.5. Submission Procedures and Requirements
A. All submissions must be received by Friday, March 6, 2026 at 3:00 pm. Submissions will not be accepted after the deadline. There will be no exceptions. Responders submitting proposals shall be responsible for all cost of preparing such proposals. Information requested and not received at the time of submission may disqualify the submitted proposal.
B. Responders to this solicitation shall closely examine the specific requirements noted herein and the attached Terms and Conditions. Facsimile transmittals, hard copies, emails or offers communicated by telephone will not be accepted or considered.
C. Proposals shall be organized in the following manner with the subject headings and sequence indicated.
1. Introduction
2. Experience and Past Performance
3. Organization and Personnel
4. Proposed Solution(s)
5. References
6. Pricing, Hourly Rates and Other Fees
7. Other Information Requested
D. License and Permits – The Contractor shall obtain all applicable licenses and permits, and promptly pay all taxes required by the State of South Carolina, and/or Greenville County.
4.6. Inquiries and Addenda
Offerors shall submit all inquiries regarding this RFP via the County’s online procurement Portal, located at https://procurement.opengov.com/portal/greenvillecounty. Please note the deadline for submitting inquiries. All answers to inquiries will be posted on the County’s online procurement Portal. Offerors may also click “Follow” on this bid to receive an email notification when answers are posted. It is the responsibility of the bidder to check the website for answers to inquiries. The County will not be responsible for or bound by any oral instructions made by any employee(s) of the County in regard to this RFP.
Addenda Notification: This RFP represents the most definite statement Greenville County will make concerning information upon which proposals are to be based. Offerors are required to register for an account via the County’s online procurement Portal hosted by OpenGov. Once you have completed the registration, you will receive addenda notifications to your email by clicking “Follow” on this project.
Ultimately, it is sole responsibility of each proposer to periodically check the site for any addenda at https://procurement.opengov.com/portal/greenvillecounty. No addenda will be issued later than five
(5) working days prior to the date for receipt for proposals except an addendum which, if necessary, postpones the date for receipt of proposals or cancels this RFP. Vendors shall acknowledge receipt of all addenda.
5. General Information
A. Proprietary Information – The County of Greenville is a public body and governed by the South
Carolina Freedom of Information Act. Documents submitted to the County relating to this
Solicitation are subject to requirements of the Freedom of Information Act and may be deemed public records.
B. Errors and Omissions – The Responder will not be allowed to take advantage of any errors or omissions in the Request for Proposals. Where errors or omissions appear in the RFP, the
Responder shall promptly notify the County of Greenville in writing of such error or omission it discovers. Any significant error, omission and/or inconsistency in the specifications are to be reported as soon as possible but no later than five (5) days before such time the response is to be submitted.
C. Withdrawal of Proposal – An official representative of a Responder may withdraw a
Responder’s response at any time prior to the proposal submission deadline. Acceptable proof establishing that he/she is the representative of the Responder must be provided.
D. Non-Endorsement – If the County awards a contract, the successful Responder shall not issue any news release or other statement relating to the award or servicing of the agreement which state or imply the County of Greenville’s endorsement of the successful Responder’s services.
6. Insurance
6.1. Insurance Requirements
The contractor is responsible for and must have all required insurance listed below and shall not commence work under the associated contract until it has obtained all insurance required, and the
County has approved such insurance in writing, nor shall the Contractor allow any subcontractor to commence work on its subcontract until all similar insurance required of the subcontractor has been obtained. All insurance policies shall be maintained for the life of the contract.
A. THE COUNTY SHALL BE NAMED AS “ADDITIONAL INSURED” FOR ITS INTERESTon all policies of insurance except Worker’s Compensation, Automobile Liability, and Professional Errors and
Omissions, as regards ongoing operations, products and completed operations, and this shall be noted on the face of the Certificate of Insurance. As a part of the certificate of insurance requirement the contractor shall also include acknowledgement and acceptance of the wavier of subrogation provision granted to Greenville County. This acknowledgement and acceptance should be included in the same section of the Certificate of Insurance that evidences the
“Additional Insured” provision.
B. Certificates for all such policies of insurance shall be provided by the Contractor's insurance agent or broker to the County within 10 working days from the date of Notice of Award.
C. All Certificates of Insurance submitted shall provide on the face of the certificate reference to
County's RFP #RFP #26065.
D. Contractor will provide County a minimum of 30 days advance notice in the event the insurance policies (or an insurance policy) are canceled. Subcontractors approved to perform work on this project are subject to all of the requirements in this Section.
E. Contractor agrees to maintain and keep in force during the life of this Agreement, with a company or companies authorized to do business in South Carolina, the following insurance policies:
1. Comprehensive General Liability:
a. $1,000,000 per occurrence - combined single limit /
b. $2,000,000 general aggregate, to include products and completed operations.
2. Automobile Liability:
a. $1,000,000 per occurrence - combined single limit (Coverage shall include bodily injury and property damage and cover all vehicles including owned, non-owned and hired)
3. Statutory Worker's Compensation:
a. Coverage A - State of SC
b. Coverage B - Employers liability
i. $1,000,000 Each Accident
ii. $1,000,000 Disease, Per Employee
iii. $1,000,000 Disease, Policy Limit
c. Policies shall contain a waiver of subrogation in favor of and/or that applies to
Greenville County, its departments, agencies, boards, employees, and commissions for losses from work performed by or on behalf of the contractor.
4. Cyber Security:
a. $1,000,000 per occurrence
No deviation from this coverage’s will be accepted unless, in the County’s sole discretion, it is more advantageous to the County, i.e., $1,000,000 - a $2,000,000 or $5,000,000 limit would be acceptable.
7. Evaluation Phases
The proposals will be evaluated on the following criteria. Greenville County reserves the right to interview responders or have demonstrations to this RFP at its discretion. Greenville County will not be responsible for any costs associated with interviews of responders or demonstrations. If interviews or demonstrations are needed, a second phase of the evaluation process may be implemented at the
County's discretion.
7.1. Phase 1
No. Evaluation Criteria Scoring Method Weight (Points)
1. Responsiveness to the RFP 0-5 Points 5 (11.1% of Total)
2. Experience with same or similar scope of work.
0-5 Points 5
(11.1% of Total)
3. References 0-5 Points 5 (11.1% of Total)
4. Cost 0-5 Points 5 (11.1% of Total)
5. Implementation Schedule 0-5 Points 5 (11.1% of Total)
6. Capability of proposed solution 0-5 Points 5 (11.1% of Total)
7. Ease of Use 0-5 Points 5 (11.1% of Total)
8. Training 0-5 Points 5 (11.1% of Total)
9. Interface Ability 0-5 Points 5 (11.1% of Total)
7.2. Phase 2
No. Evaluation Criteria Scoring Method Weight (Points)
1. Interview / Demonstration 0-5 Points 5 (100% of Total)
8. Terms and Conditions
8.1. Safety, Health, and Security
Contractor shall be solely responsible for its activities, that of its employees on the site and activities of its consultants, contractors and/or subcontractors for maintaining a safe job site. Contractor’s activities and activities of its consultants, contractors and/or subcontractors shall comply with all local, state, and federal safety regulations and their enforcement agencies. Contractor shall at all times conduct its operations under this Contract in a manner to avoid risk of endangerment to the health and safety of persons and property. The Contractor shall have sole responsibility for implementing its safety and health programs, taking all safety and health precautions necessary and continuously inspecting all equipment, materials and work to prevent, discover, determine and correct any conditions which might result in personal injury, equipment damage or damage to property or the public. Contractor’s safety, health and security programs shall be in compliance with all regulatory requirements and shall furnish accident, incident, injury, and other records and reports required by the Occupational Safety and Health
Administration, State and Local laws, or by the County.
8.2. Response Opening and Award:
Responses shall be publicly opened and only the names of the offerors disclosed at the opening. For
IFBs, the name of the responder as well as the price will be disclosed. However, no decision will be made until Procurement Services and the user Division have had ample time to review each response. Award will be made at the earliest possible date. The County reserves the right to award in whole or in part, by item, group of items, geographic area or by section where such action serves the County’s best interest.
The contract will be awarded to the response that meets the requirements and criteria set forth in the
Solicitation. No response may be withdrawn for a period of sixty (60) days after the opening date.
Submissions will not be accepted after the deadline. There will be no exceptions. By submission of a response, you are guaranteeing that all goods and services meet the requirement of the solicitation during the contract period.
8.3. Rights Reserved by Greenville County:
Greenville County reserves the right to reject any and all responses, any portion thereof, and waive any technicalities. Accordingly, the right is reserved to make awards in the best interest of the County.
Integrity, reputation, experience and past performance will be heavily weighed in response evaluation.
This solicitation does not commit the County of Greenville to award a contract, to pay any costs incurred in the preparation of the response, or to procure or contract for goods or services listed herein.
8.4. Responders Qualification:
Responders must, upon request of the County, furnish satisfactory evidence of their ability to furnish products or services in accordance with the terms and conditions of these specifications. The County reserves the right to make the final determination as to the responder’s ability to provide the products or services requested herein.
8.5. Responders Responsibility:
Each responder shall be fully acquainted with the conditions relating to the scope and restrictions attending the execution of the work under the conditions of this response. It is expected that this will sometimes require on-site observation. The failure or omission of a responder to be acquainted with existing conditions shall in no way relieve the responder of any obligations with respect to this response or to any contract as a result of this response.
8.6. References:
The County requires responders to list at least three (3) references including their company name, name of contact, address, telephone number, and email address of contact person with whom the responder has performed or provided similar work, service or product. The reference may be contacted to fill out a short questionnaire on the work with that company. If the reference does not complete the questionnaire by the time requested, the County may ask the responder to give an alternate reference.
The County asks that responders do not list County representatives or departments as a reference.
8.7. Waiver:
The County reserves the right to waive any Instructions to Responders, General or Special Terms and
Conditions, specifications, or technicalities when it is deemed to be in the best interest of the County to do so.
8.8. Rejection:
Greenville County reserves the right to reject any response that contains prices for individual items or services that are inconsistent or unrealistic when compared to pricing of like responses; or ambiguous responses which are uncertain as to terms, delivery, quantity, or compliance with specifications may be rejected or otherwise disregarded if such action is in the best interest of the County.
8.9. Response Signature and Solicitation Alterations:
The responder shall sign the response correctly or the response may be rejected. If the response shows any omissions, alteration of form, unauthorized additions, a conditional response or any irregularities of any kind, the response may be rejected.
8.10. Specification Changes, Additions and Deletions:
Responders are required to register for an account via the County’s online procurement Portal hosted by OpenGov. Once responder has completed registration, you will receive addenda notifications to your email by clicking “Follow” on this project. Ultimately, it is sole responsibility of each responder to periodically check the site for any addenda at https://procurement.opengov.com/portal/greenvillecounty.
The County of Greenville shall not be responsible for any verbal information given by any employees of the County of Greenville in regard to this proposal.
8.11. Response Changes:
Responses, amendments thereto or withdrawal requests received after the advertised time for response opening, shall be void regardless of when they were submitted.
8.12. Response Price:
The price presented as a result of these specifications shall be for the contract period. The response shall be acceptable for sixty (60) days from the date of opening. All prices and notations shall be printed in ink or typewritten. Errors should be crossed out, corrections entered and initialed by the person signing the response. Erasures or use of typewriter correction fluids may be cause for rejection. No response shall be altered or amended after specified time for opening.
8.13. Federal, State and Local Laws:
The contractor assumes full responsibility and liability for compliance with any and all local, state and federal laws and regulations applicable to the contractor and its employees including, but not limited to, compliance with the EEO guidelines, the Occupational Safety and Health Act of 1970, and minimum wage guidelines.
8.14. Tie Bids:
In the case of tie bids, the County reserves the right to make the award based on the factors outlined in
Section 7-305(9) of the Greenville County Code of Ordinance (Chapter 7, Article VIII), or in what it considers to be in the best interest of the County.
8.15. Deduction and Holdbacks:
In addition to the County’s right of termination, the County shall be entitled to full reimbursement for any costs incurred by the County by reason of the contractor’s failure to perform or to satisfactorily perform its responsibilities and duties. Such costs may include, but are not limited to, the cost of using the County’s employees or employees of any other entity to perform the obligations of the contract. The
County may obtain any such reimbursement by deduction from payments otherwise due to the contractor or by any other proper and lawful means. All deductions from any money due the contractor are to be as liquidated damages and not as a penalty. It is the County’s intent to give the contractor a reasonable opportunity whenever practicable, to correct any such failure to perform or satisfactorily perform its responsibilities and duties. In no circumstances shall any uncorrected situation extend for more than five days. The County will make the following deductions from the contract sum in the event that the contractor fails to perform any of the required work within the required time limits in the event the County carries out the work using its forces or another contractor.
A. For use of County’s forces – actual cost involved.
B. For use of another contractor – the amount charged by said contractor.
The County reserves the right to hold back and/or withhold part of complete payments for unsatisfactory work, deficiencies, etc. until said defects are satisfactorily corrected or cleared.
8.16. Evaluation Criteria:
The proposals will be evaluated using the criteria listed in the Evaluation Phases included in this RFP.
Greenville County reserves the right to interview responders or ask for demonstrations to this RFP at its discretion. Greenville County will not be responsible for any costs associated with interviews of responders or demonstrations.
8.17. Quality:
Unless otherwise indicated in this solicitation it is understood and agreed that any items offered or shipped on this solicitation shall be new and in first class condition unless otherwise indicated herein.
8.18. Affirmative Action - Small, Disadvantaged and Minority Businesses (SDMB):
A. Vendors submitting responses are encouraged to solicit small, disadvantaged and minority businesses participation in fulfilling their contract. Indicate in your response any SDMB areas of involvement for monitoring purposes.
B. The successful vendor will take affirmative action in complying with all Federal and State requirements concerning fair employment and treatment of all employees, without regard or discrimination by reason of race, color, religion, age, sex, national origin or physical handicap.
8.19. Default:
In case of default by vendor the County may procure the item or services from other sources and may recover the loss occasioned thereby from any unpaid balance due the vendor or by proceeding against the vendor’s performance bond, if any, and/or by suit against vendor.
8.20. Termination for Cause:
Any awarded contract is subject to termination for failure to comply with the specifications, terms and conditions by the County or the contractor upon written notice by registered mail. Such termination will be effective not less than ten (10) days nor more than sixty (60) days after receipt of such notice from the County nor less than thirty (30) days nor more than sixty (60) days after receipt by the County from the contractor. Receipt of notice by one party to terminate the contract will nullify any subsequent reciprocal notice by the receiving party prior to the announced termination date. In the event of termination, the County shall be responsible to pay the contractor only for work satisfactorily completed upon the effective date of termination and shall not be responsible for any other charges.
8.21. Termination for Convenience:
Greenville County may terminate for convenience any contract resulting from this solicitation by providing sixty (60) calendar days advance written notice to the vendor.
8.22. Non-Appropriation:
Any contract entered into by the County resulting from this solicitation shall be subject to cancellation without damages or further obligation when funds are not appropriated or otherwise made available to support continuation of performance in a subsequent fiscal period or appropriated year.
https://secure.procurenow.com/portal/greenvillecounty/projects/226817/document?section=2144131
8.23. Incorporation of Proposal into Contract:
The terms, conditions, and specifications of this proposal and the selected firm’s response are to be incorporated, in total, into the contract.
8.24. S.C. Law Clause:
Upon award of contract under this response, the person, partnership, association or corporation to whom the award is made must comply with the laws of South Carolina which require such person or entity to be authorized and/or licensed to do business with this State. Notwithstanding the fact that applicable statutes may exempt or exclude the successful bidder from requirements that it be authorized and/or licensed to do business in this State, by submission of this signed response, the responder understands and agrees to be bound to the jurisdiction and process of the courts of the State of South Carolina, as to all matters and conflicts or future conflicts under the contract and the performance thereof, including any questions as to the liability for taxes, licenses, or fees levied by the
State.
8.25. Illegal Immigration Reform Act Compliance:
By submitting an offer, Contractor certifies that it will comply with the applicable requirements of Title
8, Chapter 14 of the South Carolina Code of Laws (originally enacted as Section 3 of The South Carolina
Illegal Immigration Reform Act , 2008 S.C. Act No. 280) and agrees to provide upon request any documentation required to establish either: (a) the applicability of Title 8, Chapter 14 to Contractor and any subcontractors or sub-subcontractors; or (b) the compliance with Title 8, Chapter 14 by Contractor and any subcontractor or sub-subcontractor. Pursuant to Section 8-14-60, “A person who knowingly makes or files any false, fictitious, or fraudulent document, statement, or report pursuant to this chapter is guilty of a felony, and upon conviction, must be fined within the discretion of the court or imprisoned for not more than five years, or both.” Contractor agrees to include in any contracts with its subcontractors language requiring the subcontractors to (a) comply with the applicable requirements of
Title 8, Chapter 14, and (b) include in any contracts with the sub-subcontractors language requiring the sub- subcontractor to comply with the applicable requirements of Title 8, Chapter 14. In the event any contractor, subcontractor and/or sub-subcontractor is found not to be in compliance with the SC
Immigration Reform Act [hereinafter "The Act"], the contractor agrees to fully indemnify the County for any loss suffered by the County as a result of such contractor, subcontractor or sub-subcontractor's failure to comply with the Act.
8.26. Assignment Clause:
Successful responder will be required to give the County ninety (90) days’ notice in the event of a change in the ownership of this contract. The County is under no obligation to continue this contract with an assignee. No contract or its provisions may be assigned, sublet, or transferred without the written consent of the County.
8.27. Indemnification:
Contractor agrees to defend, indemnify and save harmless the County and all County officers, agents and employees from and against any loss, damage, claim or action, including all expenses incidental to such claim and action, to the extent arising from any negligent acts or omissions by Contractor, its agents, staff, consultants and contractors employed by it, in the performance of the services under this
Agreement. Contractor shall not be responsible for any loss, damage, or liability to the extent arising from acts of the County, its agents, staff, and other consultants employed by it.
8.28. Deviations from Specifications:
Any deviation from specifications indicated herein must be clearly pointed out; otherwise, it will be considered that items offered are in strict compliance with these specifications, and successful responder will be held responsible therefore. Deviations must be explained in detail on separate attached sheets(s). The listing of deviations, if any, is required but will not be construed as waiving any requirements of the specifications. Deviations found in the evaluation of the response and not listed may be cause for rejection. Responders offering substitute or equal items must provide information sufficient enough to determine acceptability of item offered.
8.29. Minor Deviations:
The County reserves the right to negotiate minor deviations from the prescribed terms, conditions and requirements with the selected vendor.
8.30. Contractor License Requirement:
The contractor shall procure all permits and licenses, and pay all charges and fees necessary and incidental to the lawful conduct of his business. Contractor shall keep fully informed of existing and future Federal, State, and Local Laws, ordinances and regulations which in any manner affect the fulfillment of his contract and shall comply with the same.
8.31. Conflict of Interest Statement:
The contractor may become involved in situations where a conflict of interest could occur due to individual or organizational activities within the County. The vendor, by submitting a response, is in essence assuring the County that the company, and/or subcontractors, is in compliance with all federal, state, and local conflict of interest laws, statutes, and regulations.
8.32. Contracts:
The County reserves the option to prepare and negotiate its own contract with the vendor, giving due consideration to the stipulations of the vendor’s contracts and associated legal documents. Vendors should include with their submittal a copy of any proposed standard contract.
8.33. Contractor Liability:
The contractor assumes full responsibility for all injuries to, or death of any person and for all damage to property, including property and employees of the County and for all claims, losses or expense which may in any way arise out of the performance of the work, whether caused by negligence or otherwise;
and the contractor shall indemnify and save the County harmless from all claims, losses, expense, or suits for any such injuries, death or damages to property, and from all liens, losses, expenses, claims or causes of action of any sort which may arise out of the performance of the work, and shall defend, on behalf of the County and suit brought against the County for attorney’s fees and for all other expenses incurred by the County in connection with or as a result of any such suit, claims, or loss. Under no circumstances and with no exception will Greenville County act as arbitrator between the contractor and any subcontractor. The contractor will be solely responsible for compliance with building code requirements, all dimensions, and all conditions relating to his work under this contract. Workmanship shall be first quality in every respect. All measures necessary to ensure a first class job shall be taken.
8.34. Sub-Contracting:
The contractor shall not subcontract any portion of this contract without proper written approval from the County.
8.35. Non-Collusion:
The contractor expressly warrants and certifies that neither the Contractor nor its employees or associates has directly or indirectly entered into any agreement, participated in any collusion or otherwise taken any action in restraint of free competitive bidding in conjunction with this response.
8.36. Prohibition of Gratuities:
Neither the contractor nor any person, firm or corporation employed by the contractor in the performance of the contract shall offer or give, directly or indirectly, to any employee or agent of the
County, any gift, money, or anything of value, or promise any obligations, or contract for future reward or compensation at any time during the term of this contract.
8.37. Publicity Releases:
Contractor agrees not to refer to the award of this contract in commercial advertising in such a manner as to state or imply that the products or services provided are endorsed or preferred by the user. The contractor shall not have the right to include the County’s name in its published list of customers without prior approval of the County. With regard to news releases, only the name of the County, type and duration of contract may be used and then only with prior approval of the County. The contractor also agrees not to publish, or cite in any form, any comments or quotes from the County Staff unless it is a direct quote from the Public Information Officer.
8.38. Public Record:
The County of Greenville is a public body and governed by the South Carolina Freedom of Information
Act. Documents submitted to the County relating to this Solicitation are subject to requirements of the
Freedom of Information Act and may be deemed public records.
8.39. Precedence:
In the event of conflict between the terms and conditions and the specifications, the more restrictive instruction shall take precedence unless stated otherwise in the specifications.
8.40. Compliance With Prison Rape Elimination Act (PREA):
By submitting an offer, Contractor certifies that it will comply with the applicable requirements of The
Prison Rape Elimination Act of 2003 and agrees to provide or submit the needed information to (a) examine the criminal history of Contractor or any subcontractor who will perform services, which result in contact with inmates and (b) Contractor agrees to disclose any information regarding past history of allegations of sexual harassment or sexual abuse by Contractor or any subcontractor. Contractor and subcontractor agree to complete Training provided by the County and sign an acknowledgement of understanding of PREA requirements. In the event the Contractor or any subcontractor is found not to be in compliance with PREA, the Contractor agrees to fully indemnify the County for any loss suffered by the County as a result of such Contractor or subcontractor’s failure to comply with the Act.
8.41. Americans with Disabilities Act -
All work shall be compliant with the full intent of all ADA (Title II) guidelines for accessibility, play components and design. The Department of Justice's regulation implementing Title II, subtitle A, of the
ADA applies to State and local government entities, and protects qualified individuals with disabilities from discrimination on the basis of disability in services, programs, and activities provided by State and local government entities. Further, all Local and County code compliances regarding ADA must be met.
For additional information on ADA compliance, refer to (ADA.gov).
8.42. Asbestos Management Plan:
Contractor, contractor’s employees or any subcontractors will not introduce asbestos containing materials into any County of Greenville facility and will certify at the end of project that all materials used are free and clear of asbestos containing materials. Further, will provide a MSDS for all products utilized and installed in County of Greenville facilities.
Failure by Contractor, Contractor’s employees or any subcontractor to comply with the County of
Greenville Asbestos Plan and / or any governing agency’s regulations may result in work stoppage, dismissal of individual workers, and/or termination of contract and in addition risk potential citations issued by the governing agencies for violations. It is the responsibility of the contractor to:
A. Review the Asbestos Inspection Reports for the facilities for which they are providing services, provide contractor’s employees and subcontractors notification of ACM
B. Provide proof of asbestos training, medical examinations, proper PPE (when necessary)
C. Provide proper licenses, permits, and certifications
D. Comply with all federal, state and local regulations
E. Provide proof of and/or copies of required records upon request of the County of Greenville when necessary
F. Provide a Safety Data Sheet (SDS) for all products installed in County Facilities.
9. Sample Contract
The County reserves the option to prepare and negotiate its own contract with the vendor, giving due consideration to the stipulations of the vendor’s contracts and associated legal documents. Vendors should include with their submittal a copy of any proposed standard contract.
A sample contract is attached for review in the Attachments Section. This sample consists of the
County's minimum terms and conditions. Responders must review the solicitation for any other terms and conditions that may be added for this project, such as insurance requirements, payment schedule, contract term, etc. Any exceptions by the responder must be included with the uploaded response.
10. Vendor Questionnaire
10.1. Illegal Immigration Reform Act Compliance*
By submitting an offer, Contractor certifies that it will comply with the applicable requirements of Title
8, Chapter 14 of the South Carolina Code of Laws (originally enacted as Section 3 of The South Carolina
Illegal Immigration Reform Act , 2008 S.C. Act No. 280) and agrees to provide upon request any documentation required to establish either: (a) the applicability of Title 8, Chapter 14 to Contractor and any subcontractors or sub-subcontractors; or (b) the compliance with Title 8, Chapter 14 by Contractor and any subcontractor or sub-subcontractor. Pursuant to Section 8-14-60, “A person who knowingly makes or files any false, fictitious, or fraudulent document, statement, or report pursuant to this chapter is guilty of a felony, and upon conviction, must be fined within the discretion of the court or imprisoned for not more than five years, or both.” Contractor agrees to include in any contracts with its subcontractors language requiring the subcontractors to (a) comply with the applicable requirements of
Title 8, Chapter 14, and (b) include in any contracts with the sub-subcontractors language requiring the sub- subcontractor to comply with the applicable requirements of Title 8, Chapter 14. In the event any contractor, subcontractor and/or sub-subcontractor is found not to be in compliance with the SC
Immigration Reform Act [hereinafter "The Act"], the contractor agrees to fully indemnify the County for any loss suffered by the County as a result of such contractor, subcontractor or sub-subcontractor's failure to comply with the Act.
☐ Please confirm
*Response required
10.2. S.C. Law Clause*
Upon award of contract under this response, the person, partnership, association or corporation to whom the award is made must comply with the laws of South Carolina which require such person or entity to be authorized and/or licensed to do business with this State. Notwithstanding the fact that applicable statutes may exempt or exclude the successful bidder from requirements that it be authorized and/or licensed to do business in this State, by submission of this signed response, the responder understands and agrees to be bound to the jurisdiction and process of the courts of the State of South Carolina, as to all matters and conflicts or future conflicts under the contract and the performance thereof, including any questions as to the liability for taxes, licenses, or fees levied by the
State.
☐ Please confirm
*Response required
10.3. Conflict of Interest Statement*
The contractor may become involved in situations where a conflict of interest could occur due to individual or organizational activities within the County. The vendor, by submitting a response, is in essence assuring the County that the company, and/or subcontractors, is in compliance with all federal, state, and local conflict of interest laws, statutes, and regulations.
☐ Please confirm
*Response required
10.4. Non-Collusion*
The contractor expressly warrants and certifies that neither the Contractor nor its employees or associates has directly or indirectly entered into any agreement, participated in any collusion or otherwise taken any action in restraint of free competitive bidding in conjunction with this response.
☐ Please confirm
*Respo…
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