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Air Terminal and Ground Handling Services Abdullah Al Mubarak Airbase/Kuwait International Airport, Kuwait
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HTC711-17-R-CC02
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Questions and Answers #1-#54

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Sheet1

Question #Par. RefQuick ReferenceQuestionDateGovernment Answer
1RFP, 52.212-2(b)(3)Past Performance RecencyReference past performance recency. Request the Government accept projects that are ongoing or have been performed within five years from date of solicitation issue.1/24/17Past Performance recency will stand at the last three years from the date of issuance of this solicitation based on Government sources of information going back only three years.
2PWS, Appendix C-2GFPReference the computers listed under Passenger Services, Cargo Planning and Air Freight Manager. Please confirm these computers are equipped with the software required to run GATES.1/24/17Government-Furnished computers located in the Passenger Services, Cargo Planning and Air Freight Manager work areas will have GATES installed.
3PWS, 3.5.1Familiarization TrainingHow long is the government familiarization training at Joint Base Charleston? Will the familiarization training include any certifications i.e. HAZMAT, Command and Control Training, Load Planning, Joint Inspection, etc… Will web-based refresher training be available at JB Charleston during familiarization training for individuals previously HAZMAT certified? Will there be access to ADLS for other web-based training during Familiarization training?1/25/17Government personnel will provide initial familiarization training for up to 20 Contractor personnel at any one time, at the 437th Aerial Port Squadron, Joint Base Charleston, SC, between 1 July and 30 September 2017. Training will include, but not be limited to, such things as documentation, cargo/mail in-check, processing, preparation for airlift, passenger/baggage processing, JI processes, Load Team Chief requirements, aircraft on-loading/off-loading, records and reports requirements, GATES, AMC operating procedures, coordination of aircraft movement and reporting, Tunner 60K loader operations, and care of vehicles, equipment, and facilities. Famiilarization Training at Joint Base Charleston does not include Hazamat Inspector or C2 certifications, and will include portions of Load Planning and Joint Inspeciton Training, a complete list of Government-Furnished Training is provide in PWS 3.5.2. - 3.5.7. There may not be sufficient time to obtain web-based refresher training course allocations for Hazmat Inspector certification, coordination may be accomplished with COR. ADLS web-based training will be available during the familarization training period. The types of training required and duration is dependent on the contractor’s request for training.
4PWS, 4.6.1.1Clearance LevelsKeeping in mind that a NACI investigation is not acceptable for access to classified information, is a NACI investigation acceptable for most positions in lieu of a SECRET clearance.1/25/17Per paragraph 4.6.1.1: "The Contractor shall ensure Contractor personnel employed to perform contract requirements meet the following criteria: (a) be a U.S. citizen who possesses a valid U.S. passport and appropriate Kuwait Visa, (b) have a successfully completed National Agency Check with Written Inquires (NACI) or a Secret Clearance on file.
5PWS, 4.6.1Clearance Levels4.6.1 states that “all levels of access…will be identified by the Government,” does that mean they will produce a list by position, duty or title of the level of clearance required for that position?1/25/17The PWS identifies which positions require a Secret Clearance
6RFP Block 8Response DeadlineWill the government be able to provide a specific time zone to identify local time?1/25/17The RFP posting on FBO.gov states that the response time is 4:00pm Central Time.
7RFP, 52.212-1, 2( C)Proposal Preparation InstructionsAll documents on the CD-ROM shall be Adobe PDF files except the pricing proposal which shall be Microsoft Excel format with an .xlsx file extension – will the government provide the MS Excel file format it requires for the price to be submitted on as only section B and guidance to populate it is included in the RFP?1/25/17This question was based on the DRAFT RFP posted 10 Jan 2017. The language was changed via the final RFP posted 30 Jan 2017 to read as follows: "All documents on the CD-ROM shall be Adobe PDF files."
8RFP, 52.212-1, 2(F)(iii)(a)Proposal Preparation InstructionsWill the government provide the correct attachment number that references the Contractor Information sheet, on page 48 it states Attachment 4 while in the list of attachments provided it is referenced as Attachment 31/25/17This question was based on the DRAFT RFP posted 10 Jan 2017. This has since been fixed via the final RFP posting 30 Jan 2017.
9RFP, 52.212-1, 2(F)(iii)(b)Proposal Preparation InstructionsWill the government provide the correct attachment number that references the Past Performance Questionnaire, on page 48 it states Attachment 3 while in the list of attachments provided it is referenced as Attachment 2.1/25/17This question was based on the DRAFT RFP posted 10 Jan 2017. This has since been fixed via the final RFP posting 30 Jan 2017.
10If a company has an open lawsuit against them in theft of wages and benefits in Kuwait are they allowed to bid on this contract HTC711-17-R-CC02?2/6/17Pending litigation will not affect a company's ability to bid on this contract. The facts and circumstances surrounding the litigation may affect the company's responsibility determination.
11Clearance LevelsIf a person has a secret clearance for another company, but is hired by the new company and the old company turns off the clearance, can the new company turn the clearance back on?2/10/17Yes, the new company can claim them in JPAS as long as the clearance has not expired. The former company needs to release them before the new company can claim them.
12Pre-Proposal ConferenceWill the Government publish the briefing slides and attendance list on FBO?2/10/17Yes, names will be provided, but contact info (phone numbers) may not be shared.
13Length of ContractWhy isn't KWI a 5 or 8 year contract?2/10/17We cannot accurately forecast the contract performance requirements that far into the future.
14PWS, 1.1.3.DefinitionCould you define RON in relation to KWI?2/10/17An aircraft Remaining Over-night, or on the ground longer than approximately 2 – 4 hours.
15PWS, 1.5.1.12Small Business Lang.Are the reports only required if you subcontract to a company certified as one of the categories in PWS paragraph 1.5.1.12?2/10/17The reports are required if a Contractor subcontracts with a certified U.S. small business concern, either certified as one of the categories listed in PWS paragraph 1.5.1.12. or not.
16PWS, 1.5.1.12.Small Business Lang.Is there credit assumptions? Is it also applicable to a self-certified small business? Is there a small business credit for just small business?2/10/17There are no credit assumptions for working with a specific category listed or subcontracting to a small business. This report is required for contract reporting purposes only.
17PWS, 1.6Comm. Management and Information SystemsCommunications Management and Information Systems functions, can they be NATO or TCN?2/10/17Personnel must be US Citizens with a valid passport and either a NACI or Secret clearance.
18PWS, 4.6.1.1.Clearance LevelsCan we hire other country nationals?2/10/17Reference PWS paragraph 4.6.1.1., the contractor’s workforce shall meet these requirements and be able to access the installation without requiring escorts. In the event DoD force protection levels increase, other country national personnel will not be permitted on the installation.
19PWS, 1.1.6.Coordinate do you mean actually do it?2/10/17Yes, make telephonic arrangements.
20PWS, 1.10.Environmental, recycling etc.Is that also a US company that has to be working through a Kuwaiti company?2/10/17There's a possibility that this could be worked through Camp Arifjan. The intent is for everyone that is working on the contract on the installation to be a US citizen. There are going to be times when local services will be required, for example where something is broken and an outside mechanic is needed and you will work with the COR to get them access to the base to perform the work needed.
21PWS, 1.10.Environmental, recycling etc.Who is responsible for Hazardous spills?2/10/17The contractor is responsible coordinating responsibilities and actions in the event of hazardous material spill with the base emergency response offices.
22PWS, 1.10.Environmental, recycling etc.Is hazardous waste removal reimbursable?2/10/17No, it is included in the basic monthly service CLIN.
23PWS, 1.10.Environmental, recycling etc.What if it is a hazardous spill on the aircraft?2/10/17Refer to question 22.
24PWS, 3.5.1Familiarization TrainingIs the government provided familiarization training prior to contract start only available at Charleston AFB, SC?2/10/17Yes, this training is only being offered at Joint-Base Charleston, SC.
25PWS 3.5.1.Familiarization TrainingIs there a cost for required training?2/10/17Training will be provided at government expense, but travel and per diem costs will be borne by the contractor.
26PWS, 3.5.1Familiarization TrainingDuring the familiarization training, do you learn everything in the PWS? Would that include vehicle/AGE maintenance?2/10/17Familiarization training includes, but is not be limited to, such things as documentation, cargo/mail in-check, processing, preparation for airlift, passenger/baggage processing, JI processes, Load Team Chief requirements, aircraft on-loading/off-loading, records and reports requirements, GATES, AMC operating procedures, coordination of aircraft movement and reporting, Tunner 60K loader operations, and care of vehicles, equipment, and facilities (PWS paragraph 3.5.1.). 60K loader (Tunner) Maintenance Course training will be made available to enable proper certification of Contractor personnel identified as 60K loader mechanics. AGE maintenance training is not available.
27RFP Pages 3-7, CLINs 1002, 2002, 3002ReimbursablePlease check if some of the CLINs are referencing the wrong PWS paragraph numbers. We note that reimbursable CLINs 1002, 2002, 3002 (on the pricing sheet) make reference to PWS paragraphs 1.7.6.1 (AGE/MHE repairs); 1.7.7.1 (heavy-duty highline dock repairs); and 1.7.8 – 1.7.8.1 (pallet scale repair and calibration). Was it the government’s intention to reference PWS paragraphs 1.7.18 - 1.7.19 (MHE and AGE); 1.7.20 -1.7.21 (dock repair) and 1.7.23 (pallet scale repair)?2/10/17Via RFP Amendment 1 the referenced CLINs have been updated to state the correct associated PWS paragraphs.
28PWS Page 15, 1.7.18.-1.7.23.RepairsAn issue with the PWS paragraphs 1.7.18 - 1.7.23 and as written is that they simply state “This is included under the basic monthly service CLIN.” Would the Government please modify the language in the PWS so that repair descriptions refer to both the basic monthly service CLINs 1001, 2001, 3001 and the reimbursable CLINs 1002, 2002, 3002?2/10/17PWS paragraphs 1.7.18. & 1.7.20. talk specifically to MHE/AGE maintenance and highline dock inspection costs that fall under the basic month service CLINs (i.e. CLINs 1001, 2002, and 3003). PWS paragraphs 1.7.19., 1.7.21., and 1.7.22.-1.7.23. refer specifically to any MHE/AGE repairs, highline dock repairs, and 463L pallet repairs that fall under the reimbursable CLINs (i.e. CLINs 1002, 2002, and 3002)
29PWS, 4GFEThere is no mention of contractor-furnished vehicles in the PWS. Is the contractor required to furnish vehicles and/or material handling equipment? If so, can government provide a minimum listing of what is required?2/10/17The contractor shall provide all technical support, personnel, supervision, equipment, tools, materials and other items and services, (except as specified within the contract as Government-Furnished Materials, Equipment, Facilities, Services, and Training), as required, to perform ATGHS. This is a performance-based requirement, It's the contractor's responsibility to determine what contractor-furnished vehicles, equipment, tools, materials, etc. are required. The Government provides a list of what the Government will furnish as referenced in PWS Appendix C-2.
30PWS, 4.9GFEThis paragraph states the contractor shall provide an initial status of their equipment at the Post Award Conference. If so, can government provide a minimum listing of what is required?2/10/17No, this is a performance-based requirement, it's the contractor's responsibility to determine what contractor-furnished vehicles, equipment, tools, materials, etc. are required. The Government provides a list of what the Government will furnish in the PWS Appendix C-2.
31PWS, 1.8.6.2Towing ServicesOne of the PWS requirements is utilizing a Kuwait Civil Aviation Authority -approved towing service (Section 1.8.6.2). National Air Service-Kuwait (NAS) is currently and/or has recently been the current provider. If NAS is the provider when this contract is awarded the ATGHS contractor will need to work with NAS. In performing due diligence on 3rd party organizations with whom we intend to enter into a business relationship, we learned that NAS is currently listed as “indefinitely debarred” by the DLA. Would the Government please clarify whether or not this direction applies to NAS? Because as a US firm we must follow FAR regulations, will USTRANSCOM issue a letter authorizing the ATGHS Contractor to utilize NAS for this service should we be selected as the ATGHS contractor and NAS remains on the DLA debarred list?2/10/17Subcontracting with debarred companies is not acceptable. This does not negate the requirement to use a Civial Aviation Authority approved vendor.
32PWS, 3.4.1Dining FacilityCould you provide information as to the average cost of a meal per person?2/13/17Meal costs vary with breakfast being the cheapest and dinner being the most expensive, the average cost is approximately $6.
33PWS, 3.5.Gov't Provided TrainingUpon contract award and prior to the contract start date, will our employees be issued CAC cards so that they may have access to military bases and computer based training?2/13/17All employees on this contract are required to have a CAC card, to have access to both Familiarization Training and Kuwait International Airport/Abdullah Al Mubarak Airbase. The process to gain a CAC card should be started upon contract award so employees have their CAC by contract start date.
34PWS, 4.8InsuranceThe above paragraph references “insurance coverage commensurate with the commercial standard”. Is this referring to FAR 52.228-5 “work on a government installation”? If so, does this meet the “host nation's statutory limits”?2/13/17This is not referring to FAR 52.228-5 as this clause does not apply to this contract. PWS paragraph 4.8. is requiring the Contractor to procure and maintain a level of insurance coverage commensurate with that of any other commercial contract similar to ATGHS Kuwait as well as being in accordance with the host nation's statutory limits.
35RFP, pages 4-6ReimbursableThe above paragraph references PWS 1.7.6.1. However, the PWS does not have a paragraph 1.7.6.1. Could you please clarify?2/13/17Please refer to question 28.
36RFP, pages 4-6ReimbursableThe above referenced paragraph 1.7.6.1 (heavy-duty highline dock repairs) does not match paragraph 1.7.6.1 in the PWS. Could you please clarify?2/13/17Please refer to question 28.
37RFP, pages 4-6Reimbursable1) The above paragraph references PWS 1.7.8.1. However, the PWS does not have a paragraph 1.7.8.1. Could you please clarify?2/13/17Please refer to question 28.
38RFP, pages 2-6PricingIn regards to the Section SF 1449 – Continuation Sheet there are line items for Reimbursable – Not to Exceed costs. The unit and the amount are filled in already but the line for Estimated Cost is left blank. Does the Contracting office plan to fill in this amount or should the bidder fill in these lines? Also if the bidder is to fill in these lines do we enter the full amount or what the bidder anticipates the “Estimated Cost” to be?2/15/17For the Reimbursable - Not to Exceed costs (i.e. CLINs 1002, 1003, 1004, 2002, 2003, 2004, 3002, 3003, and 3004) the Estimated Costs are equal to the "Amount" listed on that CLIN. Vendors will not be bidding on the Reimbursable CLINs.
39RFP, 52.212-1, (F)(i)(e )Proposal Preparation InstructionsIs the Government requesting that the Contractor complete part of the solicitation DD-254 Form?2/15/17Yes, per RFP, 52.212-1, paragraph (2)(F)(i)( e), Complete blocks 6 a through c and 7 a through c of the DD Form 254, Department of Defense Contract Security Classification Specification (Attachment 2).
40PWS, 4.6.1.3.Security ClearanceHow does the Government plan to “coordinate” clearance verification?2/15/17The Gov't (CO/CS) will act as a liaison between the Contractor and the USTRANSCOM Security office in the process for security clearance and issuance of CAC cards and SPOT LOA IAW PWS paragraphs 4.6.2. - 4.6.3.3.
41PWS, 4.6.16.Security ClearanceWill this serve as the VAR, is clearance verification via JPAS still required?2/15/17Clearance verification is required via JPAS.
42Att. 2DD 254It states that elements of the contract are outside the inspection responsibility of the cognizant security office. For us the cognizant security office is the Defense Security Service. Can we get definition on which parts of the contract are outside the DSS’ purview and how those areas will be inspected or evaluated?2/15/17Anything that is out of the purview of DSS due to being an overseas contract is carefully watched by the COR associated with this contract. The COR will relay any pertinent information to the Contracting Office that requires action.
43Att. 2DD 254It states that elements of the contract are outside the inspection responsibility of the cognizant security office. For us the cognizant security office is the Defense Security Service. Are program management and support at the CONUS home station also exempt from DSS inspection?2/15/17No, anything CONUS is under DSS purview.
44RFP, 52.212-1(2)(F)(i)(g)Small Business Lang.Given the nature of the contract and its location it is our understanding that it is not a requirement to include an SB plan if you do not foresee utilizing any US Small Businesses on this contract? Is that correct?2/15/17Correct, IAW the RFP, 52.212-1(2)(F)(i)(g)(1) the Contractor shall only submit the report required if the Contractor is certified as other than a small business and intends to subcontract to a certified U.S. small business concern.
45RFP, 52.212-1(2)(F)(i)(g)(1)Small Business Lang.What are the evaluation criteria for this section – could the Government please provide guidance on this requirement?2/15/17The information provided, in regards to this requirement, is evaluated as part of the Price Proposal and therefore falls under the evaluation criteria listed under RFP, 52.212-2(b)(2).
46RFP, 52.212-1(2)(F)(iii)(a)Past PerformanceAttachment 4 Contract Information Sheet is only 1 page can the Government please clarify what it means by requesting that the Contractor include the following: [MUST INCLUDE A COPY OF THE PWS OR RELEVANT EXCERPTS] – is the Government requesting that the Contractor include every part of the PWS that is relevant to the Past Performance example cited, if so, this is not considered part of the 1 page Contract Information Sheet but a separate document to be attached for each Attachment 4 requirement – is that correct?2/15/17Correct, the Contractor is asked to submit a copy of the PWS or relevant excerpts as an attachment to their Contract Information Sheet in regard to the past performance example they are submitting.
47RFP, 52.212-1(2)(D)Proposal Preparation InstructionsThe Government stated that diagrams and charts can be on 11x17 paper, can the Contractor assume that an 11x17 paper containing diagram or chart will also be counted as one page?2/15/17Yes.
48RFP, 52.212-1(2)(D)Proposal Preparation Instructionsthe Government stated that All pages should be numbered sequentially – is the Government requesting that Part I, II and III be numbered sequentially as a whole document or only Part II – Technical Proposal since it is the only section that has a page count?2/15/17While Part II - Technical Proposal is the only Part with a page limit, all Parts should be numbered sequentially on an individual bases (i.e. Part I Pages I-??, Part II Pages 1-10, Part III Pages 1-??).
49RFP, 52.212-1(2)(F)(i)(d)Proposal Preparation InstructionsIn order to complete all the sections listed in this requirement the Contractor must submit Pages 9 through 44 of the RFP and not only Pages 9-42 as stated in the requirement – please confirm?2/15/17Via RFP Amendment 1 the referenced pages have been updated.
50PWS, 3.5.1.Familiarization TrainingHow long is the government familiarization training at Joint Base Charleston? i.e. is it 3 months long for all attendees or only as long as an individual requires? Will the familiarization training include any certifications i.e. HAZMAT, Command and Control Training, Load Planning, Joint Inspection, etc. Will web-based refresher training be available at JB Charleston during familiarization training for individuals previously HAZMAT certified? Will there be access to ADLS for other web-based training during Familiarization training?2/15/17Please refer to questions 3.
51PWS, 1.3.6.2 & Appendix C-2GFE/Pax and Baggage ServicesAppendix C-2 lists as Government Furnished Equipment (GFE) the walk-through Rapiscan metal detector, Astrophysics X-ray machine, and six hand-held body scanners. We note that Passenger Services PWS 1.3.6.2 directs the contractor to screen passengers using magnetometers and hand-held magnetometers. However, PWS 1.3.9 Baggage Services does not state contractor responsibility to screen baggage using an x-ray machine. Is x-ray screening of baggage a contractor responsibility? If not, should the x-ray machine be on the GFE list?2/15/17PWS paragraph 1.3.6.2. indicates the contractor shall screen all individuals (not just passengers) entering the sterile passenger holding area. Baggage x-ray screening requirements are included by PWS 1.3., AMCI 24-101 Vol. 14 references to passenger hand-carried and checked baggage screening requirements.
52PWS, 4.6.3Security ClearanceThis PWS states that upon contract award the Contractor shall submit the names and Social Security Numbers of all Contractors employees so they may be vetted through JPAS. The names and SSANs of a portion of a new contractor’s workforce can be submitted upon contract award, but the remainder will become known during the implementation period as incumbent employees decide to join the new contractor and new employees are hired. Please confirm that submittal of names and SSANs begins upon contract award and continues during the implementation period.2/15/17IAW PWS 4.6.3. the Contractor shall submit the required information upon contract award. This language does not state that all information is required by contract award. Therefore, for additional employees hired throughout the life of the contract, the required information can continually be submitted throughout contract performance to gain the required security clearance and base access needed.
53PWS, 1.7.18 & 1.7.19.RepairsPlease confirm that the Tunner 60K Loaders are also included in paragraph 1.7.18 which describes scheduled and routine maintenance for MHE and AGE, and paragraph 1.7.19 which describes Contractor actions when repairs are estimated to exceed $250 or 50% of the replacement value.2/15/17Yes, these paragraphs which reference Government-Furnished MHE includes the Tunner 60K Loaders.
54ExtensionWill there be an extension to this contract for Kuwait Solicitation?No.

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