Updated RFI.docx

REQUEST FOR INFORMATION

RFI: HT941026RFI0009

SUBJECT: CCTV, Access Control, and Security System Maintenance – Naval Hospital Camp Pendleton THIS NOTICE IS FOR PLANNING PURPOSES ONLY, and does not constitute a Solicitation, an Invitation for Bids, a Request for Proposal, a Request for Quotation, or an indication the Government will contract for the items contained in this announcement. This Request for Information (RFI) is a request for interested parties to describe their capabilities to provide non-personal maintenance and repair services for physical security systems. All information received in response to this RFI marked Proprietary will be handled accordingly. Whatever information is provided in response to this RFI will be used to assess all aspects of this particular requirement including tradeoffs and alternatives available for determining how to proceed in the acquisition process.

NAICS: 561621 - Security Systems Services (except Locksmiths)

PSC: J059 - Maintenance, Repair, and Rebuilding of Equipment- Electrical and Electronic Equipment

DISCLAIMER

This RFI is issued solely for informational and planning purposes and is not to be construed as a solicitation or a commitment on the part of the Government to award a contract. The Government does not intend to award a contract on the basis of this RFI. The Government does not intend to pay for any information submitted as a result of this request, and will not reimburse any costs associated with the preparation of responses to this RFI. Responders are solely responsible for all expenses associated with responding to this RFI.

BACKGROUND

The purpose of this potential contract is to provide non-personal maintenance and repair services for the integrated Physical Access Control System (PACS), Video Management System (VMS), and associated life-safety alarm systems at the Naval Hospital Camp Pendleton and its associated clinics. The anticipated period of performance is a 3-month base period with four (4) 12-month option periods. All work must be in accordance with the attached Draft Performance Work Statement (PWS).

REQUIREMENTS

The Government requests that interested contractors provide capability statements demonstrating their ability to meet all government requirements stated in the attached PWS. The current, installed infrastructure consists of a highly integrated network of Avigilon (Access Control and Video Management), Stentofon (Intercoms), and Mercury (Access Control Hardware) systems.

HOW TO RESPOND

Firms that wish to respond to this RFI shall provide the following information:

1. OEM Certifications: Does your company currently hold active, factory-authorized certifications for Avigilon ACM Access Control, Avigilon ACC Video Management, and Stentofon Intercoms / Alphacom Servers?

· (Note: You must attach copies of your active manufacturer certification letters to your response).

2. State Licensing: Does your company possess an active C10 (Electrical Contractor) and C7 (Low Voltage Systems) license in the State of California?

· (Note: Please provide your license numbers for verification).

3. Does your company have documented experience servicing, troubleshooting, and integrating Mercury Access Control Hardware and HID Totguard Infant Protection Systems?

4. Does your company have in-depth knowledge and experience servicing Lenel, Hirsch, Bosch, Genetec, and Pelco systems (as installed at the outlying clinics)?

5. PWS Section 1.5.8 requires a strict 4-hour on-site response time for emergent service calls, 24/7/365. Do you currently have certified technicians physically located within a 4-hour driving radius of Naval Hospital Camp Pendleton?

6. The end-user has identified that a 45-day phase-in period is absolutely critical to mitigate security risks during any contract handoff.

· Please provide a brief narrative explaining your technical approach to assuming full maintenance and operational control of the existing, multi-platform infrastructure (Avigilon, Stentofon, Mercury, Lenel, Bosch, etc., encompassing 600+ physical devices and servers) within this 45-day window, ensuring zero downtime to the hospital's life-safety and physical security networks.

· If your approach requires replacing any existing hardware or software to achieve full operational control, please identify those components and estimate the timeline required for replacement.

7. Confirmation of your company's business size (Large or Small) under NAICS 561621, and identification of any applicable socio-economic categories (e.g., 8(a), WOSB, SDVOSB, HUBZone).

DESCRIPTION OF INFORMATION REQUESTED

All vendors with qualifying capabilities as stated in the Draft PWS are invited to submit a Capability Statement and contact information. Responses shall be limited to no more than 5 pages with 12-point font. Responses shall also include company name, UEI number, CAGE code, and technical points of contact. Please submit responses via email to the Contract Specialist at dominic.n.gonzales.civ@health.mil Responses are due by August 26th, 2026, at 10:00am Pacific Daylight Time (PDT).