RFI.docx

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CCTV, Access Control, and Physical Security System Maintenance - Naval Hospital Camp Pendleton
Solicitation number
HT941026RFI0009
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This is a Request for Information (RFI) issued by the Defense Health Agency for market research purposes regarding maintenance and repair services for physical security systems at Naval Hospital Camp Pendleton and associated branch clinics. The RFI is not a solicitation and does not constitute a commitment to award a contract. The government seeks capability statements from interested contractors to provide non-personal maintenance and repair services for an integrated Physical Access Control System (PACS), Video Management System (VMS), and associated life-safety alarm systems. The current installed infrastructure consists of Avigilon (access control and video management), Stentofon (intercoms), and Mercury (access control hardware) systems. Responses are due by August 14, 2026, at 10:00 a.m. Pacific Daylight Time and should be submitted via email to the Contract Specialist at dominic.n.gonzales.civ@health.mil.

Prospective contractors must demonstrate active certifications in Avigilon ACM Access Control, Avigilon ACC Video Management, and Stentofon Intercoms/Alphacom Servers, along with active California C10 (Electrical) and C7 (Low Voltage Systems) contractor licenses. Contractors must have documented experience with Mercury Access Control Hardware and HID Totguard Infant Protection Systems and maintain certified technicians within a 4-hour response radius of Camp Pendleton, California to meet the 24/7 emergency response requirement. Capability statements should be limited to five pages with 12-point font and include company name, UEI number, CAGE code, and technical points of contact. The anticipated period of performance is a 3-month base period with four 12-month option periods. The relevant NAICS code is 561621 (Security Systems Services), and the PSC is J059 (Maintenance, Repair, and Rebuilding of Equipment—Electrical and Electronic Equipment).

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REQUEST FOR INFORMATION

RFI: HT941026RFI0009

SUBJECT: CCTV, Access Control, and Security System Maintenance – Naval Hospital Camp Pendleton THIS NOTICE IS FOR PLANNING PURPOSES ONLY, and does not constitute a Solicitation, an Invitation for Bids, a Request for Proposal, a Request for Quotation, or an indication the Government will contract for the items contained in this announcement. This Request for Information (RFI) is a request for interested parties to describe their capabilities to provide non-personal maintenance and repair services for physical security systems. All information received in response to this RFI marked Proprietary will be handled accordingly. Whatever information is provided in response to this RFI will be used to assess all aspects of this particular requirement including tradeoffs and alternatives available for determining how to proceed in the acquisition process.

NAICS: 561621 - Security Systems Services (except Locksmiths)

PSC: J059 - Maintenance, Repair, and Rebuilding of Equipment- Electrical and Electronic Equipment

DISCLAIMER

This RFI is issued solely for informational and planning purposes and is not to be construed as a solicitation or a commitment on the part of the Government to award a contract. The Government does not intend to award a contract on the basis of this RFI. The Government does not intend to pay for any information submitted as a result of this request, and will not reimburse any costs associated with the preparation of responses to this RFI. Responders are solely responsible for all expenses associated with responding to this RFI.

BACKGROUND

The purpose of this potential contract is to provide non-personal maintenance and repair services for the integrated Physical Access Control System (PACS), Video Management System (VMS), and associated life-safety alarm systems at the Naval Hospital Camp Pendleton and its associated clinics. The anticipated period of performance is a 3-month base period with four (4) 12-month option periods. All work must be in accordance with the attached Draft Performance Work Statement (PWS).

REQUIREMENTS

The Government requests that interested contractors provide capability statements demonstrating their ability to meet all government requirements stated in the attached PWS. The current, installed infrastructure consists of a highly integrated network of Avigilon (Access Control and Video Management), Stentofon (Intercoms), and Mercury (Access Control Hardware) systems.

HOW TO RESPOND

Firms that wish to respond to this RFI shall provide the following information:

1. A brief summary of your company's experience maintaining and repairing large-scale, integrated physical security systems in a hospital or similar critical infrastructure setting.

2. A statement indicating an interest and the capability to provide the requested services.

3. Technical Capabilities & Certifications: Based on the requirements in PWS Section 5.2.1, please answer the following technical questions:

· Does your company currently hold active certifications in Avigilon ACM Access Control, Avigilon ACC Video Management, and Stentofon Intercoms/Alphacom Servers? (Please provide proof of active certification status).

· Does your company possess active C10 (Electrical) and C7 (Low Voltage Systems) Contractors Licenses in the State of California?

· Does your company have documented experience troubleshooting and replacing Mercury Access Control Hardware and HID Totguard Infant Protection Systems?

· PWS Section 1.5.8 requires a 4-hour on-site response time for emergent calls, 24/7. Does your company currently maintain certified technicians located within a 4-hour response radius of Camp Pendleton, CA?

4. Confirmation of your company's business size (Large or Small) under NAICS 561621, and identification of any applicable socio-economic categories (e.g., 8(a), WOSB, SDVOSB, HUBZone).

5. Respondents must indicate whether their responses contain proprietary information if the respondents wish for the responses to be handled as such.

DESCRIPTION OF INFORMATION REQUESTED

All vendors with qualifying capabilities as stated in the Draft PWS are invited to submit a Capability Statement and contact information. Responses shall be limited to no more than 5 pages with 12-point font. Responses shall also include company name, UEI number, CAGE code, and technical points of contact. Please submit responses via email to the Contract Specialist at dominic.n.gonzales.civ@health.mil Responses are due by August 14th, 2026, at 10:00am Pacific Daylight Time (PDT).

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