Performance Work Statement_Rev 1_Redacted.pdf

Performance Work Statement

Calibration/Maintenance of Biomedical Test, Measurement and Diagnostic Equipment (TMDE) Services

United States Naval Hospital Yokosuka (USNHY) Japan

BACKGROUND

United States Naval Hospital Yokosuka (USNHY) Biomed performs diagnostic testing and troubleshooting on medical equipment in all departments within the hospital and Branch Health

Clinics (BHC) Iwakuni and Diego Garcia. The equipment used to provide these services require annual offsite calibration and maintenance not available from Biomed resources within the command. The following Performance Work Statement (PWS) details the effort that must be undertaken to support the operations and maintenance of the equipment required to provide the services described above.

GENERAL SCOPE OF WORK

The company shall perform calibration and preventive maintenance services for the items listed in the enclosed Equipment List for USNHY. Equipment will be shipped by the Government to the company’s U.S. facility, where trained technicians will perform the required services. The scope of this work includes the provision of all necessary supplies, tools, labor, and transportation support – including receipt of the equipment, performance of the services, and return shipping. The Contractor shall maintain the equipment within the original equipment manufacturer (OEM) specification, in accordance with the Federal, State, and Local law regulations, U.S. Navy regulations, Defense Health Agency (DHA) instructions, and the Joint

Commission requirement. The company will calibrate the equipment to the ISO 17025 standards and ANSI Z540.3 which are required by DHA-Inspector and guidance outlined in DHA-AI

6430.11. U.S. Navy regulations and instructions will be made available upon request. When product recalls or upgrades are necessary to maintain the equipment in service within the original manufacture, only OEM trained and National Association of Special Equipment Distributors certified repair personnel to provide maintenance services on the equipment. In the event a contractor finds that a repair is needed, contractor shall provide a quote and upon approval of the quote the repair shall be conducted.

DETAILED WORK REQUIREMENTS

The company shall provide the following support.

CALIBRATION:

Provide off-site equipment calibration to equipment on attached spreadsheet. Calibration shall be in accordance with (IAW) the OEM literature.

PREVENTIVE MAINTENANCE:

The contractor shall provide preventive maintenance as necessary to complete the required calibration IAW the OEM literature.

FIELD SERVICE REPORTS:

The contractor shall develop and submit to the Government an itemized list of all corrective maintenance work and calibration certification upon completion of the service. The report shall be submitted:

Online to:

And return the equipment to:

-For Yokosuka TMDEs:

USNHY

MMD Warehouse Receiving BLDG. E-18

ATTN: BIOMED

1- Chome, Hon-cho, Yokosuka, Kanagawa Pref. 238-0041 Japan

-For Iwakuni TMDEs:

N35275 Branch Health Clinic Iwakuni

USN Branch Health Clinic Iwakuni BLD 110

ATTN: BIOMED

1 Chome Misumi-cho, Iwakuni-shi

Yamaguchi-ken Pref. 740-0025 Japan

SPECIAL CONTRACT REQUIREMENTS:

Place of Performance:

Factory at contract awarded company and/or subsidiary company or factory at subcontractor work with contract awarded company.

EQUIPMENT REPLACEMENT:

The parties acknowledge that during the period of performance, the Government may replace, upgrade, or acquire newer equipment that performs the same or similar function as equipment currently identified in the contract’s equipment inventory list.

In the event such acquisitions occur, the Government reserves the right to replace an existing unit on the contract with a newly acquired unit on a one-for-one basis, provided that:

1. The replacement equipment performs a similar or equivalent function as the equipment being removed from the contract list.

2. The substitution does not significantly change the scope of services required under the contract.

3. The total quantity of serviced equipment remains substantially the same, unless otherwise negotiated.

4. Any such substitution will be executed through a formal bilateral contract modification in accordance with applicable Federal Acquisition Regulation (FAR) procedures.

DOCUMENTATION AND PERFORMANCE:

USNHY shall have unlimited rights to and ownership of all deliverables provided under this

Task Order, including reports, recommendations, briefings, work plans and all other deliverables.

Formal Acceptance or Rejection of Deliverables:

The Government will have five (5) business days to review each document and provide feedback/comments. The contractor shall have five (5) business days to incorporate comments.

Delivery of final document with incorporated comments shall constitute acceptance by the

Government.

Performance Measures:

Performance measures for satisfactory completion of this task order shall be measured by completion of deliverables and tasks identified in the PWS. Completion of deliverables and tasks shall remain within the scope of this PWS. At a minimum, the following metrics shall be applied:

There are no oversights in the review and analysis performed by the contractor that result in incorrect or inadequate assumptions, which, in turn, result in unacceptable recommendations.

There are no oversights in the development of reports, documents or functional requirements, which could result in delays in meeting established timelines.

All written documentation is written in a skilled business style. The documentation conforms to standards for documentation established by the TR.

All work is completed within the established and agreed upon time frames. The quality of the work and the content of deliverables (and their exposition) shall be highly professional.

Period of Performance:

12 month base year to include four (4) option periods and a six (6) month extension.

Contractor Point of Contact (POC):

The Contractor shall designate a primary POC responsible for all matters related to the administration and performance of this contract. The designated POC shall serve as the official liaison between the Contractor and the Government for communications regarding contract performance, scheduling, equipment servicing, coordination, invoicing, and any issues arising under this contract.

The Contractor shall ensure that the POC is readily available and responsive to Government inquiries during normal business hours and reachable by telephone and electronic mail. The

Government must be able to contact the POC in a timely manner for matters pertaining to contract performance, including scheduling of services, clarification of requirements, equipment coordination, and resolution of performance issues.

The Contractor shall provide the Government with the POC’s name, title, telephone number, and email address upon contract award. Any changes to the designated POC shall be communicated to the Government in writing within two (2) business days of the change to ensure continuity of communication.

Failure to maintain a responsive and reliable POC may be considered unsatisfactory contract performance and may result in further action in accordance with the terms and conditions of the contract.

Contact Information:

Invoice Instruction:

The Contractor shall attach Copy of invoice with Contract Number/Delivery Order Number at

Procurement Integrated Enterprise Environment/WAWF. Invoice needs to submit NLT 30 days after the work is performed.

** End of Performance Work Statement**