Combined Synopsis Solicitation WHASC Laundry 5.4.22 - (Amendment 0005).pdf

HT9408-22-Q-0004

(I) This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, and executed pursuant to FAR Subpart 13.5, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. OFFERORS SHALL ACKNOWLEDGE ALL AMENDMENTS IN PROPOSAL.

(II) Solicitation HT9408-22-Q-0004 is issued as a Request for Quote (RFQ).

(III) This solicitation incorporates provisions and clauses for commercial items in effect through

Federal Acquisition Circular 2022-04.

(IV) This acquisition will utilize full and open competition. The associated NAICS code for this acquisition is 812320, Dry Cleaning and Laundry Services (Except Coin Operated);

Standard Industrial Classification code is S209, Housekeeping, Laundry/Dry Cleaning;

Small Business size standard is $6,000,000.

(V) SCHEDULE OF SUPPLIES/SERVICES:

• CLIN 0001 – Wilford Hall -- Bulk Laundry – See PWS Technical Exhibit 1 for list of articles included in this category

• CLIN 0002 – Microfiber – See PWS Technical Exhibit 1 for list of articles included in this category

• CLIN 0003 – Special Items – See PWS Technical Exhibit 1 for list of articles included in this category.

• CLIN 0004 – Wilford Hall -- Coat, Doctor/PA, Various Sizes – See PWS Technical Exhibit 13.

• CLIN 0005 – Table Clothes, Various colors/sizes – See PWS Technical Exhibit 3.

• CLIN 0006 – Table Skirts, Various colors/sizes – See PWS Technical Exhibit 3.

• CLIN 0007 – Vests – See PWS Technical Exhibit 3.

• CLIN 0005 – Stain Wash – See PWS Section 4.1.6.7

• CLIN 0006 – Veterinary Laundry for Building 4607, See PWS Section 4.1.6.8

• CLIN 0007 – Veterinary Laundry for Building 4430, See PWS Section 4.1.6.8

• CLIN 0008 – Randolph -- Bulk Laundry – See PWS Technical Exhibit 1 for list of articles included in this category

• CLIN 0009 – Randolph -- Coat, Doctor/PA, Various Sizes – See PWS Technical

Exhibit 1

(VI) This solicitation is for the procurement of Laundry Services. The Government estimates 25,000-30,000 lbs per month between Wilford Hall Ambulatory Surgical Center and Randolph which means the Government will receive 25,000-30,000 lbs of clean laundry. It is estimated that 97% of the laundry will be from WHASC, with the remaining estimated 3% from Randolph MTF.

(VII) The provision FAR 52.212-1, Instructions to Offerors, Commercial in its latest edition applies to this solicitation, as amended below. A Blanket Purchase Agreement (BPA) will be established with the Offeror whose quote represents the best value to the Government without discussions with respective Offerors. Specifications are stated in the CLIN descriptions above. The Government, however, reserves the right to conduct discussions if deemed in the best interest of the Government.

(VIII) The Government intends to establish a two-year BPA, in accordance with FAR 13.303, to be effective on or about 1 October 2022 to provide medical laundry service for the Wilford Hall Ambulatory Surgical Center (WHASC) on Joint Base San Antonio (JBSA) Lackland and other clinics within the WHASC area of responsibility, to include, but not limited to, the following services:

• Wilford Hall -- Bulk Laundry – See PWS Technical Exhibit 1 for list of articles included in this category.

• Microfiber – See PWS Technical Exhibit 1 for list of articles included in this category.

• Special Items – See PWS Technical Exhibit 1 for list of articles included in this category.

• Wilford Hall -- Coat, Doctor/PA, Various Sizes – See PWS Technical Exhibit 31.

• Table Cloths, Various colors/sizes – See PWS Technical Exhibit 3

• Vests – See PWS Technical Exhibit 3.

• Stain Wash, See PWS Section 4.1.6.7

• Veterinary Laundry for Building 7602, See PWS Section 4.1.6.8

• Veterinary Laundry for Building 4430, See PWS Section 4.1.6.8

• Randolph – Bulk Laundry – See PWS Technical Exhibit 1 for list of articles included in this category

• Randolph – Coat, Doctor/PA, Various Sizes – See PWS Technical Exhibit 1

The proposed BPA will be pre-priced, decentralized-ordering to be used by the WHASC Building 4555, 1100 Wilford Hall Circle, JBSA Lackland, Texas 78236, and other clinics within the WHASC area of responsibility.

(IX) The BPA will permit selected activities to place orders directly with the awarded firm, or representative, using the awarded firm’s established price list. The agreement will establish procedures for the fulfillment of our anticipated repetitive purchases of medical laundry service from the awarded firm.

(X) We invite you to furnish us with a price list for those items identified in Attachment 2 in accordance with the Performance Work Statement (Attachment 1). Your price list must have an effective date and an ending date. The Contracting Officer must approve the price list after determining the prices fair and reasonable and a copy will be furnished to the ordering activity and your firm. This list will annotate the approved not-to-exceed amounts that can be paid for the laundry services provided. Firms must be registered in the System for Award Management (SAM) to be eligible for a BPA award.

(XI) Payments under this BPA will be processed via Wide Area Workflow (WAWF). A list of authorized callers, will be furnished to you periodically, listing only those personnel authorized to place calls against the agreement. It is the awarded contractor’s responsibility to ensure only calls from authorized individuals are accepted.

(XII) If a BPA is awarded to your firm, it will be prepared in accordance with provisions of the

FAR, DFARS and standard procedures contained therein will apply.

(XIII) Offerors are to include a completed copy of the provision at 52.212-3 Alt 1, Offeror

Representations and Certifications – Commercial Items with their offer. This can be completed electronically at https://sam.gov.

(XIV) The clause FAR 52.212-4, Contract Terms and Conditions – Commercial Items in its latest edition applies to this solicitation.

(XV) The clause FAR 52.212-5, Contract Terms and Conditions Required to Implement Statues or Executive Orders—Commercial Products and Commercial Services in its latest edition applies to this solicitation, to include the following selections:

FAR 52.204-10 Reporting Executive Compensation and First-Tier Subcontract Awards FAR 52.204-14 Service Contract Reporting Requirements FAR 52.204-23 Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities FAR 52.204-25 Prohibition of Contracting for Certain Telecommunications and Video Surveillance Services or Equipment FAR 52.209-6 Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment FAR 52.209-9 Updates of Publicly Available Information Regarding Responsibility Matters FAR 52.209-10 Prohibition on Contracting with Inverted Domestic Corporations FAR 52.222-21 Prohibition of Segregated Facilities FAR 52.222-26 Equal Opportunity FAR 52.222-3 Convict Labor FAR 52.222-35 Equal Opportunity for Veterans FAR 52.222-36 Equal Opportunity for Workers with Disabilities FAR 52.222-37 Employment Reports on Veterans FAR 52.222-40 Notification of Employee Rights Under the National Labor Relations Act FAR 52.222-41 Service Contract Labor Standards FAR 52.222-42 Statement of Equivalent Rates for Federal Hires FAR 52.222-44 Fair Labor Standards Act and Service Contract Labor Standards—Price Adjustment FAR 52.222-50 Combating Trafficking in Persons FAR 52.222-54 Employment Eligibility Verification FAR 52.222-55 Minimum Wages Under Executive Order 13658 FAR 52.222-62 Paid Sick Leave Under Executive Order 13706 FAR 52.223-9 Estimate of Percentage of Recovered Material Content for EPA Designated Items FAR 52.223-18 Encouraging Contractor Policies to Ban Text Messaging While Driving

FAR 52.232-33 Payment by Electronic Funds Transfer—System for Award Management FAR 52.232-39 Unenforceability of Unauthorized Obligations FAR 52.233-3 Protest after Award FAR 52.233-4 Applicable Law for Breach of Contract Claim

(XVI) The following clauses in their latest editions apply to this acquisition:

FAR 52.203-6 Restrictions on Subcontractor Sales to the Government--Alternate I FAR 52.204-13 System for Award Management Maintenance FAR 52.204-26 Covered Telecommunications Equipment or Services—Representation FAR 52.212-4 Contract Terms and Conditions—Commercial Items FAR 52.212-5 Contract Terms and Conditions Required To Implement Statutes or Executive Orders—Commercial Products and Commercial Services FAR 52.223-2 Affirmative Procurement of Biobased Products Under Service and Construction Contracts FAR 52.223-17 Affirmative Procurement of EPA-Designated Items in Service and Construction Contracts FAR 52.232-40 Providing Accelerated Payments to Small Business Subcontractors FAR 52.245-1 Government Property FAR 52.245-9 Use and Charges FAR 52.252-5 Authorized Deviations in Provisions

DFARS 252.203-7000 Requirements Relating to Compensation of Former DoD Officials DFARS 252.203-7002 Requirement to Inform Employees of Whistleblower Rights DFARS 252.204-7003 Control of Government Personnel Work Product DFARS 252.204-7015 Notice of Authorized Disclosure of Information for Litigation Support DFARS 252.204-7018 Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services DFARS 252.204-7020 NIST SP 800-171 DoD Assessment Requirements.

DFARS 252.225-7048 Export-Controlled Items DFARS 252.232-7003 Electronic Submission of Payment Requests and Receiving Reports DFARS 252.232-7006 Wide Area WorkFlow Payment Instructions DFARS 252.232-7010 Levies on Contract Payments DFARS 252.244-7000 Subcontracts for Commercial Items DFARS 252.211-7007 Reporting of Government-Furnished Property DFARS 252.237-7016 Delivery Tickets—Alternate II DFARS 252.237-7018 Special Definitions of Government Property DFARS 252.243-7002 Requests for Equitable Adjustment

Provisions:

FAR 52.203-11 Certification and Disclosure Regarding Payments to Influence Certain Federal Transactions

FAR 52.203-12 Limitation on Payments to Influence Certain Federal Transactions FAR 52.204-7 System for Award Management FAR 52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment

FAR 52.204-26 Covered Telecommunications Equipment or Services—Representation FAR 52.209-7 Information Regarding Responsibility Matters FAR 52.212-2 Evaluation—Commercial Products and Commercial Services FAR 52.212-3 Offeror Representations and Certifications—Commercial Products and Commercial Services FAR 52.222-22 Previous Contracts and Compliance Reports FAR 52.222-25 Affirmative Action Compliance FAR 52.223-1 Biobased Product Certification FAR 52.223-4 Recovered Material Certification

DFARS 252.203-7005 Representation Relating to Compensation of Former DoD Officials DFARS 252.204-7016 Covered Defense Telecommunications Equipment or Services— Representation DFARS 252.204-7017 Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services—Representation DFARS 252.204-7019 Notice of NIST SP 800-171 DoD Assessment Requirements.

DFARS 252.215-7008 Only One Offer

(VII) ADDENDA TO FAR 52.212-1 Addendum to 52.212-1(b), Submission of Offers. The paragraphs is tailored as follows:

1.0 General Instructions. This is a best value acquisition conducted in accordance with Federal Acquisition Regulation (FAR) Part 12, and executed pursuant to FAR Subpart 13.5. This section provides general guidance for preparing quotes, as well as specific instructions on the format and content of the quote. Throughout this solicitation, the term “Offeror” includes subcontractors, teammates and/or joint venture partners. The Offeror’s quote must include all data and information requested, and must be submitted in accordance with (IAW) these instructions. The Offeror shall be compliant with the requirements as stated in the solicitation. A quote that is sufficiently documented to support technical capability and price in a complete, orderly, and specific detailed manner will enable the Government to perform a thorough and fair evaluation.

Compliance with the instructions and solicitation is mandatory. Failure to comply may result in an unfavorable quote evaluation and render the quote ineligible for award.

The Government intends to award a firm-fixed-price blanket purchase agreement resulting from this solicitation. Regarding FAR 52.212-2, the Government will award a single BPA resulting from this solicitation to the responsible Offeror whose offer, conforming to the solicitation, will be the most advantageous to the Government, price and other factors considered. In order to be eligible for award, an Offeror must be assess a rating of ACCEPTABLE under the Technical factor, and a rating of no less than SATISFACTORY CONFIDENCE under the Past Performance factor. The Price factor price quote must also be found to be reasonable.

The Government intends to evaluate quotes and award a single BPA. The Government reserves the right to award without discussions. If discussion are held, the Government will conduct discussions based on initial quotes received. Offerors will be encouraged to submit their best quote with their initial quote submittal.

2.0 Information Regarding Submission Requirements. Documents submitted in response to this solicitation must comply with requirements of the solicitation and Performance Work Statement (PWS). To be considered, the complete quote must be received not later than 52:00PM CT on July 1, 2022 June28 21 136, 2022, via email at laquita.l.mox.civ@mail.mil and yvette.h.dluhos.civ@mail.mil. All quotes delivered in response to this solicitation shall reflect the following information in the Subject Line of the email: Solicitation Number HT9408-22-Q- 0004. Late quotes will be processed in accordance with FAR 52.212-1(f) “Late submission, modifications, revisions, and withdrawals of offers.” All quotes must be in English. Fax quotes will not be considered. All questions must be submitted in writing no later than June 10, 2022 at noon CST via email to La Quita Mox at laquita.l.mox.civ@mail.mil and Yvette Dluhos at yvette.h.dluhos.civ@mail.mil. Questions submitted after this date will not be considered.

3.0 Quote Preparation and Format Instructions. This section provides general guidance for preparing quotes in regards to the format and content of the quote. Each volume shall be complete in itself. To assure timely and equitable evaluation of quotes, Offerors must follow the instructions contained herein; all the requirements specified in this solicitation are mandatory.

Offerors are representing that your firm will perform all the requirements specified in the solicitation by submitting your quote. Offerors are required to meet all solicitation requirements, including terms and conditions, and representations and certifications, in addition to those identified as evaluation factors or sub factors. Offerors must clearly identify any exception to the solicitation terms and conditions and provide complete accompanying rationale.

3.1 Page Limitations. Page limitations shall be treated as maximums. Total page count will be based on the printed quote submission. If page limitations are exceeded, excess pages will not be read nor considered in the evaluation of the quote. A page is defined as each face of an 8.5 x 11-inch sheet of paper containing information. All information except for document numbers, page number, etc., shall be provided in an image area with no less than one inch in margin. The background color of each page of the quote submission shall be white or ivory only. The maximum number of pages for each volume is listed below. Price information shall be limited to Volume I. Excess pages will not be evaluated, but will be retained in the file. See table below for specific number of copies required and pages for each of the Volumes.

TITLE NUMBER OF COPIES MAXIMUM NUMBER OF PAGES

Volume I. Contracting & Pricing 1 Original No page limitation.

Volume II. Technical 1 Original Limited to no more than 30 pages total.

Volume III. Past Performance 1 Original Limited to no more than 15 pages total.

3.2 Pages Counted. Each page shall be counted except for the following: (a) Cover pages (b) Table of Contents (c) List of Figures (d) Glossaries (e) Tabs (f) Dividers (g) Blank pages

3.3 Text. Text type should be Times New Roman or Arial, no smaller than 12-point with normal proportional spacing. Illustrations and tables shall be no smaller than Times New Romans or Arial 10 point. Text lines will be, at a minimum, single-spaced.

3.4 Tables, Charts, Graphs, and Figures. Legible tables, charts, graphs and figures shall be used wherever practical to depict organizations, systems and layout, implementation schedules, plans, etc. These displays shall be uncomplicated, legible, and shall not exceed 11 x 17 inches in size.

Foldout pages shall fold entirely within the volume, and count as a single page. Foldout pages may only be used for large tables, charts, graphs, diagrams and schematics not for pages of text.

For graphics, exhibits and figures, text shall be no smaller than Times New Roman or Arial 10-point font. Text within tables shall be no smaller than Times New Roman or Arial 10-point font.

3.5 Binding and Labeling. Each volume (Contracting & Pricing, Technical, Past Performance) of the quote will be a separate file. Each volume shall be written on a stand-alone basis so that its contents may be evaluated on a stand-alone basis. Cross Referencing between volumes is not permitted. Information required for quote evaluation which is not found in its designated volume will be assumed to have been omitted from the quote. Cross-referencing within a quote volume is permitted. Elaborate format is neither necessary nor desirable. The cover page of each volume will clearly identify the Offeror's name, volume number, Request for Quote (RFQ) number "HT9408-22-Q-0004", RFQ title "WHASC Laundry Services". Revisions in response to evaluation notices (if any), shall utilize lines in the margin designating the change and the change highlighted.

3.6 Electronic Copies. Only electronic copies of the quote are being requested with this solicitation. The electronic copy shall be submitted via email in a Microsoft Operating System and as a minimum saved using Microsoft Office 2007® format. Replacement files may be required in response to Evaluation Notices (ENs). Offerors are advised to perform a computer virus check prior to submission. The Government will perform computer virus checks on all submitted files and any file found to be infected will eliminate the Offeror from competition.

3.7 Quote Clarity. The quote shall be clear, concise, and shall include sufficient detail for effective evaluation of the Offeror’s capabilities and for substantiating the validity of stated claims. The Offeror’s quote shall not simply rephrase, reiterate, or restate the Government’s own language, but rather shall provide convincing rationale describing how it intends to fulfill the requirement. Legibility, clarity, and coherence are very important. Provide as specifically as possible the actual methodology you would use for accomplishing and satisfying the requirements. The Offeror shall assume that the Government has no prior knowledge of its capabilities, facilities and experience, and will base the evaluation on the information presented in the Offeror’s quote.

4.0 Specific Quote Instructions. To assure timely and equitable evaluation of the quote, the Offeror must follow the instructions contained herein. The quote must be complete, stand-alone, and respond directly to the requirements of this solicitation. The response shall consist of three

(3) separate volumes presented as separate files. Each Offeror shall submit a contracting & pricing volume IAW the format below:

Volume I – Contracting & Pricing

Volume II – Technical

Volume III – Past Performance

4.1 Volume I – Contracting & Pricing.

4.1.1 Instructions. The CO has determined there is a high probability of adequate price competition in this acquisition. Upon examination of the initial offers, the CO will review this determination and if, in the CO’s opinion, adequate price competition exists no additional cost information will be requested. However, if at any time during this competition the CO determines that adequate price competition no longer exists Offerors may be required to submit other than certified cost or pricing data to the extent necessary for the CO to determine the reasonableness of the price.

Tab 1: Solicitation. The Offeror shall provide acknowledgement of the solicitation and any subsequent amendments. The Offeror shall complete the Schedule of Supplies/Services of the RFQ utilizing the Price List (Attachment 2) and submit within Volume I. A unit price shall be proposed and inserted for each Firm Fixed Price (FFP) Contract Line Item Number (CLIN) for the two year ordering period and shall be rounded up to two decimal places. The proposed prices shall be based on the Offeror’s own approach and the Government’s Performance Work Statement (PWS) requirements as set forth herein. Offerors who change the quantities stated in the solicitation will render the quote ineligible for award. The Offeror shall submit only pricing information that will be evaluated for award or become part of the resulting contract. Supply costs and associated General and Administrative (G&A) cost plus profit or fee, should be included in the unit price for each task listed in the Pricing Spreadsheet.

By submitting a quote, the Offeror accedes to the contract terms and conditions as written in the solicitation with attachments. In the event that any amendments to the solicitation are issued, a statement acknowledging each amendment should be included in the Contracting and Pricing Volume. Complete all contract clause fill-ins, if applicable.

Representations and Certifications. Complete the necessary fill-ins, certifications, and provisions. The Offeror shall complete only paragraph (b) of the provision FAR 52.212-3 if the Offeror has completed the annual representations and certification electronically via the System for Award Management (SAM) Web site. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (p) of the provision FAR 52.212-3 and return it along with the quote.

Tab 2: Financial Disclosure Release Statement. Provide a release statement authorizing the Government to request information from current financial institutions or lenders must be submitted on official letterhead. In addition to this authorization, the Offeror should include the financial institution or lender’s address, and a point of contact including email and phone number to be contacted with the authorization.

4.2 Volume II - Technical Quote. Each Offeror shall submit a technical volume with its quote in accordance with the format below. Offerors are cautioned that the Government will only use data provided by each Offeror in this volume in the technical evaluation. By your quote submission, you are representing that you will perform all the requirements specified in the solicitation. It is not necessary or desirable for you to tell us so in your quote. Do not merely reiterate the objectives or reformulate the requirements specified in the solicitation.

Tab 1: Technical Factor and Subfactors. All the requirements specified in the solicitation are mandatory. The contractor shall address the proposed approach to meeting the minimum performance or capability requirements of each technical subfactor. The responses will be evaluated against FAR 52.212-2, Evaluation Factors. Marketing presentations are not wanted and will not be evaluated. Hard and compelling evidence of capabilities is required to receive credit for evaluation factors. Legibility, clarity, and coherence are very important. Offerors are strongly encouraged to provide as specifically as possible, the actual methodology to be used for accomplishing and satisfying the requirements.

(A) Subfactor # 1 – Management Plan Standard: The Offeror shall submit a management plan that illustrates the corporate philosophy and management approach to demonstrate evidence of sound organization and performance management processes to successfully accomplish tasks delineated in the PWS. The plan should provide evidence of knowledge and capability delivering laundry services as defined in the solicitation. At a minimum, the plan should:

i. Demonstrate a business approach to support the required delivery requirements on a daily basis, provide the available washer/dryer capacity within the facility that will support this requirement, detail the capabilities to support the required packaging and finish listed in the Technical Exhibits, and comply with workmanship & sanitation requirements.

ii. Provide mitigating strategies and processes designed to prevent and proactively identify and forecast potential risks that could have an adverse impact to schedule or performance to include vehicle failure during delivery.

(B) Subfactor # 2 -- Quality Control Plan: Standard: The Offeror shall provide a “quality control plan” (QCP) with a complete written system for identifying and correcting deficiencies and degradation in the quality of services before the level of performance becomes unacceptable as part of the submitted quote. At a minimum, the plan should specifically address contract requirements and location(s) listed and provide the following:

i. The plan shall address Offeror facility capabilities to meet each requirement addressed in paragraph 3 of the PWS.

ii. The plan shall address Offeror process capabilities to meet each requirement addressed in paragraph 3 of the PWS.

iii. The plan shall address responsibilities for oversight of the QCP, functions, and personnel associated with such oversight, and specify authority to coordinate with the COR and

CO.

iv. Describe the methodology to monitor deficiencies/complaints in relation to the performance standards, approach to inform employees of validated deficiencies/complaints, and a process to ensure that the deficiencies/complaints are corrected and eradicated.

4.3 Past Performance Volume.

The Offeror shall submit no more than three (3) past performance references as part of the past performance submittal. A past performance reference shall consist of a Task Order or stand-alone contract for a Government or commercial client. All past performance references submitted by the Offeror shall be submitted in the past performance volume and must contain contract numbers, descriptions of work, periods of performance, and POC emails/phone numbers.

A Past Performance Questionnaire (PPQ), may be submitted (not required) for each past performance reference identified in the past performance volume.

The Offeror will send blank PPQs to Government agencies and private sector companies requesting past performance information on applicable projects. PPQs may be submitted by the Offeror as part of the Offeror’s past performance submittal. If the PPQ is received from the Offeror, the PPQ must contain an electronic signature from the PPQ POC.

The Government reserves the right to use both the information provided in the Offeror’s Past Performance submittals and information obtained from other sources available to the Government, to include, but not limited to, Contractor Performance Assessment Reporting System (CPARS), Electronic Subcontract Reporting System (eSRS), or other databases; interviews with Program Managers, Contracting Officers, and commercial sources and/or non-Government sources, such as any commercial business or customers referenced by the Offeror in any of the past performance information disclosed.

NOTE: It is the responsibility of the Offeror to track and ensure the completion/submission of the PPQs and Project Summaries by the quote due date.

The Government will not accept incomplete or late PPQs.

Addendum to 52.212-1(c) Period for Acceptance of Offers. The paragraph is tailored as follows:

“The Offeror agrees to hold the prices in its offer firm for 180 calendar days from the date specified for receipt of offers.”

Addendum to 52.212-1(d), Product Samples, is deleted in its entirety.

Addendum to 52-212-1(e), Multiple Offers, is deleted in its entirety.

Addendum to 52.212-1(g), Contract Award. The following sentence is added: “If the Contracting Officer determines discussion are to be conducted, a competitive range will be established.”

Addendum to 52.212-1(h), Multiple Awards is deleted in its entirety.

(End of Addenda)

(XVIII) ADDENDUM TO FAR 52.212-2 Evaluation – Commercial Items Addendum to FAR 52.212-2 (a)

(a) This is a best value source selection conducted in accordance with Federal Acquisition Regulation (FAR) Part 12, and executed pursuant to FAR Subpart 13.5. The Government will award a BPA resulting from this solicitation to the responsible Offeror whose offer conforming to the solicitation will be the most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

• Technical (Management Plan/Quality Control Plan)

• Past Performance

• Price

The Past Performance factor is significantly more important than Price. In order to be eligible for award, an Offeror must be assess a rating of ACCEPTABLE under the Technical factor, and a rating of no less than SATISFACTORY CONFIDENCE under the Past Performance factor. The Price factor price quote must also be found to be reasonable.

The solicitation requirements include all stated terms, conditions, representations, certifications, and all other information required by this solicitation. Unless specifically identified in your quote, by submission of its offer, the Offeror accedes to all solicitation requirements, including terms and conditions, representations and certifications and technical requirements, in addition to those identified as evaluation factors or sub factors. Failure to meet a requirement may result in a quote being determined ineligible for award.

The Government intends to evaluate quotes and award a single BPA. The Government reserves the right to award without discussions. If discussion are held, the Government will conduct discussions based on initial quotes received. Offerors will be encouraged to submit their best quote with their initial quote submittal.

1.0 Evaluation Process. The Offeror’s quote will be evaluated in accordance with the Technical, Past Performance, and Price information provided below.

1.1 Technical Evaluation.

1.1.1 Acceptability Ratings. The technical evaluation factor and the subfactors listed below will be evaluated and receive one of the following ratings:

(i) Acceptable – The quote meets the minimum requirements of the solicitation.

(ii) Unacceptable – The quote does not meet the minimum requirements of the solicitation.

1.1.2 Evaluation of Technical Factor and Subfactors. Offerors are advised that their submission should be their best effort. Only technically acceptable quotes, either initially or as a result of discussions, are eligible for award. If award is made without discussions, quote revisions will not be permitted. The Government will evaluate the quotes for technical acceptability on an Acceptable/Unacceptable basis. For the technical quote to be rated as “Acceptable”, all technical subfactors must be rated acceptable. If any technical subfactor is rated “Unacceptable” the overall quote will be rated as “Unacceptable”. Technical subfactors are considered equally important. The technical quote will be evaluated for the following technical subfactors:

(A) Subfactor # 1 – Management Plan Standard: The Offeror shall submit a management plan that illustrates the corporate philosophy and management approach to demonstrate evidence of sound organization and performance management processes to successfully accomplish tasks delineated in the PWS. The plan should provide evidence of knowledge and capability delivering laundry services as defined in the solicitation. At a minimum, the plan should:

i. Demonstrate a business approach to support the required delivery requirements on a daily basis, provide the available washer/dryer temperature control and capacity within the facility that will support this requirement, detail the capabilities to support the required packaging and finish listed in the Technical Exhibits, and comply with workmanship, sanitation, and infection control requirements. This standard has been met when the Offeror demonstrates capability of accomplishing requirements of the PWS to acceptable commercial processes, which includes quality facility(s), laundering/assembly processes, cleanliness/infection control processes, and safety/OSHA standards.

ii. Provide mitigating strategies and processes designed to prevent and proactively identify and forecast potential risks that could have an adverse impact to schedule or performance to include vehicle failure during delivery. The standard has been met when: The Offeror adequately demonstrates a sound, comprehensive, realistic, effective, and efficient management approach to fulfill the requirements of the PWS.

(B) Subfactor # 2 -- Quality Control Plan: Standard: The Offeror shall provide a “quality control plan” (QCP) with a complete written system for identifying and correcting deficiencies and degradation in the quality of services before the level of performance becomes unacceptable as part of the submitted quote. At a minimum, the plan should specifically address contract requirements and location(s) listed and provide the following:

i. The plan shall address Offeror facility capabilities to meet each requirement addressed in paragraph 3 of the PWS.

ii. The plan shall address Offeror process capabilities to meet each requirement addressed in paragraph 3 of the PWS.

iii. The plan shall address responsibilities for oversight of quality control, functions associated with such oversight, and specify authority to coordinate with the COR and CO.

iv. Describe the methodology to monitor service deficiencies/complaints in relation to the performance requirements, approach to inform employees of identified deficiencies/complaints, and a process to ensure that the deficiencies/complaints are corrected and eradicated.

The standard has been met when: The Offeror adequately demonstrates a sound, comprehensive, realistic, effective, and efficient quality control approach to correct deficiencies and degradation of services to achieve consistent, efficient, and acceptable performance service levels in accordance with the requirements of the PWS. The strategies outlined in the plan are realistic to minimize the effects of deficiencies/complaints and designed to efficiently and effectively correct and prevent reoccurrence.

1.2 Past Performance Evaluation

This factor is assessed with an overall Performance Confidence Assessment (PCA) rating (Table 2) which is based on an integrated assessment of the Offerors recent and relevant past performance. The resulting performance confidence assessment rating is determined at the factor level and represents an overall evaluation of contractor performance. In the case of Offerors for which there is no information on past contract performance or where past contract performance information is not available, the offeror’s past performance is unknown and assigned a performance confidence rating of “neutral.”

Recency Assessment: An assessment of the past performance information contained in the Offeror’s submittals will be made to determine if it is recent. To be recent, the effort must be ongoing or must have been performed within the past two (2) years from the date of issuance of this solicitation.

Relevancy Ratings: The Government will use the following relevancy definitions/ratings in Table 1 when assessing relevant past performance:

Table 1. Relevancy Definitions/Ratings.

Adjectival Rating

Description

Relevant Present/past performance effort involved similar scope and magnitude of effort and complexities this solicitation requires.

Not Relevant Present/past performance effort involved little or none of the scope and magnitude of effort and complexities this solicitation requires.

The Government will use the following definitions/ratings in Table 2 when making an overall Performance Confidence Assessment (PCA).

Table 2. Performance Confidence Assessment (PCA) Ratings.

Adjectival Rating

Description

Substantial Confidence

Based on the Offeror’s recent/relevant performance record, the Government has high expectation that the Offeror will successfully perform the required effort.

Satisfactory Confidence

Based on the Offeror’s recent/relevant performance record, the Government has a reasonable expectation that the Offeror will successfully perform the required effort.

Neutral Confidence

No recent/relevant performance record is available or the Offeror’s performance record is so sparse that no meaningful confidence assessment rating can be reasonable assigned. The Offeror may not be evaluated favorably or unfavorably on the factor of past performance.

Limited Confidence

Based on the Offeror’s recent/relevant performance record, the Government has a low expectation that the Offeror will successfully perform the required effort.

No Confidence Based on the Offeror’s recent/relevant performance record, the Government has no expectation that the Offeror will be able to successfully perform the required effort.

The Government intends to award without discussions. However, if it is determined that discussions are necessary, at the conclusion of discussions, each Offeror shall be given an opportunity to submit a Final Quote Revision (FQR) by a common cutoff date and time as established by the contracting officer.

1.3 Price Evaluation.

The BPA will be a firm-fixed-price arrangement. The Government will evaluate price reasonableness for the fixed priced effort. The solicitation requires firm-fixed-priced contract line items. A price reasonableness approach will be utilized by the Government to determine that the proposed prices offered are fair and reasonable and that unbalanced pricing between CLINs is not occurring. In evaluating price reasonableness, other than cost and pricing data, shall be utilized. Indications of unbalanced pricing will be reflected in the evaluation.

2.0 Basis of Award

(A) All Offerors will be evaluated for Technical Acceptability. The Technical factor is a “gate” criterion and Offerors must achieve an ACCEPTABLE rating at both sub-factors for this factor in order to be considered for award. Only technically acceptable Offerors will be evaluated for Price and Past Performance.

(B) All technically acceptable offers will be evaluated for Past Performance and

Price. The Past Performance factor is significantly more important than Price.

(C) In order to be eligible for award, an Offeror must be assess a rating of ACCEPTABLE under the Technical factor, and a rating of no less than SATISFACTORY CONFIDENCE under the Past Performance factor. The Price factor price quote must also be found to be reasonable.

(D) Award will be made to the Offeror whose quote represents best value to the government. This process permits tradeoffs between past performance and price. The Government may award to other than the lowest priced quote or other than the highest past performance rated Offeror. The Government intends to make award without discussions, however reserves the right to enter discussions with one, some or all Offerors.

(End of Addendum)

(XIX) All information relating to this synopsis/solicitation, including, changes/amendments, questions and answers, will be posted on the following website: https://www.sam.gov. Terms of the solicitation and specification remain unchanged unless the solicitation is amended in writing by the Contracting Officer. If an amendment is issued, normal procedures relating to the acknowledgement and receipt of solicitation shall apply.

Solicitation Attachments:

1 – Performance Work Statement with Technical Exhibits, dated 17 June 2022 2 – Price Sheet, updated in Amendment 0005 3 – Past Performance Questionnaire 4 – Laundry Service Site visit Checklist 5 – Laundry Infection Prevention Must Haves

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